Arrow Electronics

Lead operational framework to ensure profitable and efficient scaling of global services with performance management and strategic transformation. | 10+ years leadership in business operations, finance, or strategy with bachelor's degree and MBA preferred, strong analytical and stakeholder management skills. | Position: Director Services Business Operations Job Description: Why You'll Love This Role: The Director, Global Services Business Operations serves as the strategic operating partner to the General Manager, Global Services, responsible for building and leading the operational framework that enables the organization to scale profitably, efficiently, and predictably. This leader owns business performance management, forecasting, operational governance, business process operations, sales operations, capacity planning, business intelligence, systems integration, and strategic transformation initiatives. Working closely with Service Delivery, Sales & GTM, Portfolio Management, Customer Success, Finance, Technology, and regional leadership teams, the Director drives operational excellence and translates business strategy into measurable execution. What You'll Do: Business Performance & Planning Lead business operating reviews, scorecards, and KPI management. Own forecasting, reporting, and performance visibility. Drive accountability to plans, targets, and strategic priorities. Identify risks, opportunities, and corrective actions. Forecasting, Financial Planning & Capacity Management Lead revenue, margin, bookings, backlog, and resource forecasting. Support annual planning, budgeting, and long-range strategy. Establish capacity planning across all service lines. Optimize utilization, workforce productivity, and hiring plans. Operational Excellence & Governance Establish operating standards, governance, and performance management. Align Sales, Portfolio, Delivery, Customer Success, Finance, and Technology. Drive process standardization, automation, and scalability. Lead continuous improvement initiatives that enhance efficiency and profitability. Business Process Operations Own and optimize core Services processes, including lead-to-order, quote-to-cash, resource-to-revenue, service delivery, and renewals. Establish process governance, controls, documentation, and performance metrics. Eliminate operational friction and reduce cycle times across cross-functional workflows. Drive process standardization and automation across North America and EMEA. Sales Operations Support pipeline governance, forecast management, and opportunity visibility across the Services business. Improve CRM data quality, sales process discipline, and forecasting accuracy. Deliver sales performance analytics, dashboards, and business insights. Partner with Sales leadership to improve bookings performance, services attach rates, and commercial execution. Commercial Operations & Business Intelligence Provide leadership for pricing, profitability, and recurring revenue performance. Monitor offer adoption, margins, backlog health, and business performance. Deliver executive dashboards, analytics, and actionable insights. Improve systems integration, reporting automation, and quote-to-cash execution. Strategic Initiatives Lead transformation initiatives that support growth and operational maturity. Translate strategy into roadmaps, metrics, and accountability. Develop business cases for investments, acquisitions, and new offerings. Serve as a strategic advisor to the General Manager. Who We're Looking For: 10+ years of leadership experience in business operations, services operations, finance, strategy, consulting, or related disciplines. Experience within technology services, managed services, professional services, or IT services organizations. Strong financial, analytical, forecasting, and business planning capabilities. Proven success building KPI frameworks, executive reporting, forecasting processes, and scalable operating models. Experience leading cross-functional transformation, process improvement, and operational excellence initiatives. Strong executive communication, influence, and stakeholder management skills. Bachelor's degree required; MBA or equivalent experience preferred. Work Arrangement: Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. What's In It For You: At Arrow, we're committed to helping our employees thrive, both at work and beyond. Along with competitive compensation, we offer a range of benefits that support your health, financial well being, work-life balance, and professional growth. Your benefits may include: Medical, Dental, Vision Insurance 401k, With Matching Contributions Short-Term/Long-Term Disability Insurance Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options Paid Time Off (including sick, holiday, vacation, etc.) Tuition Reimbursement Growth Opportunities And more! About Arrow We believe new technologies have the power to make life not only different, but better. At Arrow, we're helping make that future possible. We enable customers and suppliers to design and distribute technology around the world, connecting people, ideas, and innovation to solve real-world challenges. Guided by our purpose of making the benefits of technology accessible to all, we provide expertise, solutions, and connections that help shape what's next. As a global technology solutions provider, Arrow offers opportunities to learn, collaborate, and build a meaningful career while making an impact around the world. Life at Arrow At Arrow, we believe innovation starts with people. We create an environment where collaboration, curiosity, and continuous learning help our employees grow and make a meaningful impact every day. From your first day, you'll have opportunities to build new skills, work alongside talented teams around the world, and contribute to technology that helps shape a better future. Because when our people grow, innovation moves forward. Annual Hiring Range/Hourly Rate: $163,800.00 - $261,250.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-CO-Colorado (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion. Time Type: Full time Job Category: Business Support EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Design, engineer, and support enterprise Red Hat Linux environments including lifecycle management, automation, and security compliance. | 7+ years administering enterprise Linux with RHEL focus, automation tools like Ansible, Bash scripting, virtualization, and container platform experience. | Position: Sr. Linux Red Hat Infrastructure Engineer Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services. This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees) What You’ll Be Doing Design, engineer, and support enterprise Red Hat Linux environments (RHEL) across physical, virtual, and cloud platforms. Lead installation, configuration, maintenance, and lifecycle management of Red Hat systems, including OS upgrades, patching, and decommissioning. Architect and maintain highly available, secure, and scalable Linux solutions supporting business-critical workloads. Implement and maintain automation using tools such as Ansible / Ansible Automation Platform, scripting (Bash, Python), and configuration management best practices. Administer and integrate Red Hat ecosystem components such as Red Hat Satellite, Insights, and subscription management. Partner with security teams to enforce hardening standards, vulnerability remediation, compliance requirements, and audit readiness (e.g., CIS, STIG, SOX, PCI). Troubleshoot complex OS, performance, storage, network, and application-related issues; perform root cause analysis and implement preventative controls. Support virtualization and containerized platforms (e.g., VMware, KVM, OpenShift, Kubernetes) as they relate to Linux workloads. Participate in on-call rotations and provide advanced-level incident response and problem management. Develop and maintain technical documentation, operational runbooks, and standard operating procedures. Serve as a senior advisor and escalation point for Linux-related matters across IT teams. Mentor and provide technical guidance to junior engineers; promote standards, automation, and best practices. Contribute to infrastructure modernization initiatives, including cloud/hybrid adoption, automation, and platform optimization. What We Are Looking For: 7+ years of hands-on experience administering enterprise Linux environments, with strong focus on Red Hat Enterprise Linux (RHEL). Deep expertise in Linux system internals, performance tuning, networking, filesystem management, and troubleshooting. Proven experience with automation and configuration management (Ansible strongly preferred). Strong scripting skills (Bash required) Experience supporting Linux in large-scale, production enterprise environments. Solid understanding of security hardening, patch management, and compliance frameworks. Experience with virtualization platforms (VMware, KVM) and exposure to containers and Kubernetes/OpenShift environments. Ability to lead complex technical efforts and work independently with minimal supervision. Excellent communication skills with the ability to collaborate across technical and non-technical teams. The Skills That Will Help You Succeed Even More: (Optional): Python for scripting. Red Hat Certifications (RHSA, RHCE) IBM AIX administration. Experience with Cloud Platforms Work Arrangement: Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home. What’s In It for You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. Medical, Dental, Vision Insurance 401k, With Matching Contributions Short-Term/Long-Term Disability Insurance Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options Paid Time Off Tuition Reimbursement Growth Opportunities And more! #LI-FS1 #LI-Hybrid Annual Hiring Range/Hourly Rate: $121,300.00 - $135,999.60 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-CO-Denver, Colorado (Panorama Arrow Building) Time Type: Full time Job Category: Information Technology EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.