Armis

Lead adoption and implementation of security platforms, build trusted technical relationships, and coordinate across teams to ensure customer success. | Requires extensive experience in network engineering, security, and technical customer success roles, with relevant certifications and technical skills. | Technical Customer Success Manager We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others. We are highly collaborative and believe that success in one area can be replicated across many. Our team thrives on going above and beyond to deliver exceptional results, and we’re looking for individuals who are passionate about making customers successful. Responsibilities: • Lead adoption and implementation plans for platinum-level customers, ensuring value realization from the Armis platform. • Understand customer use cases and provide recommendations to improve security posture and platform utilization. • Build and maintain trusted relationships with technical stakeholders and decision-makers. • Act as the customer advocate within Armis, coordinating across teams to meet customer objectives. • Ensure deployment and configuration align with key business use cases and are delivered on schedule. • Stay current on third-party integrations and how they interact with Armis within customer environments. • Serve as a subject matter expert in your area of technical proficiency. • Partner with Product, Engineering, Support, and Sales teams to drive account success. Qualifications: • Bachelor’s degree in Computer Science, Information Systems, or related field, or relevant certifications (CISSP, Security+, CEH). • 2+ years experience in a Customer Success Manager, Technical Account Manager, or related customer-facing technical role. • 5+ years experience in network engineering, architecture, support, or design. • 5+ years experience in service delivery or technical account management in post- and/or pre-sales environments. • Strong communication and presentation skills across technical and executive audiences. • 3+ years experience in IT, security, healthcare tech, or similar environments. • Familiarity with network protocols across OT/ICS, biomedical, or traditional IT infrastructures. Bonus Points: • Knowledge of healthcare/ICT devices, manufacturers, or applications. • Experience securing IT, IoT, or healthcare systems. • Familiarity with scripting languages (Python preferred). • Ability to travel up to 20–25% per quarter.

Lead application security programs, integrate vulnerability management into workflows, and collaborate with engineering teams to embed security practices. | Extensive experience in application security, hands-on coding in multiple languages, and managing vulnerabilities end-to-end. | The Expert, Application Security & VMDR is a hands-on technical leader responsible for architecting, automating, and continuously improving Armis’ application security posture—while ensuring application vulnerabilities are fully integrated into Armis’ VMDR framework. This role bridges engineering, product security, and vulnerability management, defining how application risks are identified, prioritized, contextualized, and remediated across Armis’ SaaS and on-prem platforms. You will ensure that AppSec findings are not siloed, but instead correlated with asset intelligence, exploitability, exposure, and business impact Key Responsibilities Application Security Leadership • Lead the Application Security program across all Armis products, embedding security throughout the SDLC. • Perform secure design and architecture reviews, partnering with engineering teams to identify and mitigate risk early. • Conduct and lead threat modeling sessions using STRIDE, DREAD, or PASTA methodologies. VMDR Integration & Vulnerability Lifecycle • Own application-layer vulnerability management as part of Armis’ VMDR strategy, from detection through remediation and validation. • Integrate AppSec findings (SAST, DAST, SCA, API testing) into centralized vulnerability workflows, risk scoring, and prioritization models. • Correlate application vulnerabilities with asset context, exploit intelligence, and business criticality to drive risk-based remediation. • Track and report VMDR metrics such as MTTD, MTTR, exposure windows, and remediation effectiveness for application vulnerabilities. Automation & Tooling • Build and maintain automated AppSec pipelines for SAST, DAST, SCA, and API security testing. • Collaborate with DevOps to integrate security scanning into CI/CD pipelines (GitHub Actions, Jenkins, Buildkite). • Partner with Cloud and Infrastructure Security to secure APIs, microservices, and containerized workloads (Docker, Kubernetes). Engineering Partnership & Enablement • Develop and maintain secure coding standards and security baselines for React, Node.js, Python, Java, and Go. • Mentor engineers and security champions; deliver secure coding training and threat modeling workshops. • Act as a trusted advisor to engineering leadership, translating vulnerabilities into clear risk and remediation guidance. Compliance & Assurance • Support compliance and audit readiness including SOC 2, ISO 27001, FedRAMP, and HIPAA, ensuring application risks are documented and managed within VMDR processes Required Qualifications • 7–10+ years of experience in Application Security, Product Security, or Secure Software Engineering. • Proven expertise in SAST, DAST, SCA, and dependency management tools (e.g., Veracode, Checkmarx, Fortify, Snyk, SonarQube, OWASP Dependency-Check). • Hands-on coding proficiency in at least two modern languages (Python, JavaScript/TypeScript, Java, Go). • Strong experience managing vulnerabilities end-to-end, including triage, prioritization, remediation tracking, and validation. • Deep understanding of OWASP Top 10, CWE, CVE, and exploitability concepts. • Strong knowledge of CI/CD pipelines, Git-based workflows, and secure build automation. • Experience with threat modeling, secure architecture reviews, and microservices/API security. • Ability to clearly communicate technical risk to both engineering teams and business stakeholders Preferred Skills • Experience in a SaaS, cloud-native, or cybersecurity product company. • Hands-on experience integrating AppSec into broader VMDR or exposure management programs. • Familiarity with cloud and container security platforms (Prisma Cloud, Wiz, Orca). • Experience with IaC security (Terraform, CloudFormation). • Exposure to API Gateway security, OAuth2, token-based auth, and zero-trust architectures. • Relevant certifications such as OSWE, CSSLP, GWAPT, GWEB,CEH.