Arizona Department of Administration

Lead program strategy, implementation, research evaluation, grant processes, data systems, and cross-agency collaboration to improve early childhood development outcomes. | Requires a postgraduate degree and relevant experience in early childhood development, public policy, or research methodology, along with analytical, leadership, and communication skills. | EARLY CHILDHOOD DEVELOPMENT AND HEALTH BOARD FIRST THINGS FIRST (ARIZONA EARLY CHILDHOOD DEVELOPMENT AND HEALTH BOARD) IS AN ESSENTIAL LEADER AND PARTNER IN CREATING A FAMILY-CENTERED, EQUITABLE, HIGH-QUALITY EARLY CHILDHOOD SYSTEM THAT SUPPORTS THE DEVELOPMENT, WELL-BEING, HEALTH AND EARLY EDUCATION OF ALL ARIZONA’S CHILDREN, BIRTH TO AGE 5. CREATED BY VOTER INITIATIVE IN 2006, FIRST THINGS FIRST IS GOVERNED BY A STATE BOARD WITH 28 REGIONAL PARTNERSHIP COUNCILS. FIRST THINGS FIRST IS A DECENTRALIZED ORGANIZATION THAT ENGAGES DIVERSE CONSTITUENCIES TO ACCOMPLISH ITS MISSION. ORGANIZATIONAL VALUES INCLUDE A COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION; A FOCUS ON ACCOUNTABILITY, TRANSPARENCY, COORDINATION AND COLLABORATION; AND AN EMPHASIS ON THE OUTCOMES THAT WILL ENSURE YOUNG CHILDREN START KINDERGARTEN HEALTHY AND READY TO SUCCEED IN SCHOOL AND IN LIFE.   [https://publicstorage.dc4.pageuppeople.com/1045/ProviderAsset/154405c4-84af-497c-a19c-c7b1bcd1675c.png] SR DIRECTOR PROGRAMS & RESEARCH AND EVALUATION Job Location: ADDRESS:  4000 N CENTRAL AVENUE, SUITE 500, PHOENIX, AZ 85012 Posting Details: SALARY: 99,000  GRADE: 25 Job Summary: The Programs & Research and Evaluation Senior Director works under the direction of the Chief Program & Evaluation Officer and is a member of the senior leadership team responsible for leading an integrated portfolio combining program strategy development, implementation, and evaluation. The Senior Director oversees the planning and execution of agency-wide research, strategy development and implementation, and evaluation studies in alignment to the FTF Strategic Plan. Simultaneously, this position is responsible for directing programmatic grant processes and technical assistance to ensure strategies are supported by research evidence and best practice, aligned with regional needs and Board priorities, and connected to measurable outcomes. Additionally, the Senior Director oversees data systems development, manages vendor performance, disseminates findings to key stakeholders, and provides direct supervision to Program and Evaluation Specialists. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Program Leadership & Strategy Development and Implementation ● Supervise and support Program Specialists in the development, revision, and implementation of early education, literacy and family support and children’s health strategies, services, and programs, ensuring alignment with current research evidence, effective practices, and regional/tribal needs. ● Lead the programmatic aspects of the grant process—including development and revision of standards of practice, scopes of work, and theories of change—ensuring work is cohesive, supported by research evidence, and connected to outcomes. ● Develop and implement an approach to synthesize qualitative and quantitative data to monitor program implementation, provide timely technical assistance and ensure grant partner accountability. ● Guide Program Specialists to use data to support staff across FTF teams and FTF councils with strategy implementation and strategic priorities. ● Possess strong communication skills to lead and facilitate discussions with regional councils, state agencies and other system partners, and grant partners to solicit and listen to feedback, navigate differing perspectives, communicate planned changes, rationale and decisions clearly to build shared understanding. Additionally, synthesize and incorporate relevant feedback into strategy development and revisions and work products. ● Knowledge of current research and issues, including effective programs and policy related to the early childhood system. ● Inform FTF strategies, decision-making, and policy work using latest research available on early childhood topics, including emerging state and national issues affecting Arizona. Research & Evaluation Oversight ● Lead and supervise Evaluation Specialists in analysis of statewide and regional strategy implementation and outcome data collection, monitoring and reporting, as well as population-level and/or programmatic early childhood data, to identify trends that inform program and policy implications. ● Plan and manage multiple studies (e.g., statutorily required studies, strategy-specific studies) and other ad hoc projects identified as part of executing the FTF Strategic Plan. This includes, establishing goals with the Chief Program/Data Officer, setting timelines, effectively communicating priorities to FTF colleagues, developing project scopes of work including methodology/design, developing deliverable plans, and managing vendor performance to meet deliverables. ● Coordinate with the FTF Tribal Relations team to plan implementation data efforts, tribal regional studies and develop related materials (e.g., tribal approval documents) in compliance with the FTF Tribal Data Policy. ● Lead efforts and/or direct Program and Evaluation Specialists in the development of data systems with internal IT staff and/or external contractors (e.g., Early Childhood Workforce Registry) to support grant partner data submission that will inform strategy outcomes. This is inclusive of developing business requirements, planning data system design and specific fields, writing report logic and codebook, and providing overall direction to IT report writers, for internal and external systems. ● Summarize analytical results in technical data reports, policy briefs, and presentations tailored for the FTF Board, Regional Councils, staff, and external stakeholder groups. ● Meet with FTF Regional Councils, staff, and local stakeholders to collect input related to FTF research and evaluation activities. Early Childhood System Work and Data System Integration ● Represent First Things First in statewide early childhood coalitions, advisory groups, workgroups, and other cross-agency initiatives, providing programmatic and early childhood systems expertise and advancing coordination and alignment among state, local, tribal, public, and private partners. ● Represent FTF with state and local partners to develop shared data fields and related protocols and processes towards accessing data as part of FTF research and evaluation efforts and Early Childhood System work. ● Convene cross-agency/system partner committees to gather stakeholder input to identify opportunities for alignment and coordination, build shared understanding, and support collaborative solutions that improve services and outcomes for young children and families and strengthen the Arizona early childhood system. ● Provide strategic leadership in connecting and leveraging data across FTF and partner systems to answer broader programmatic, policy, and early childhood systems questions. Identify opportunities to link or integrate data sources, develop cross-system questions and analytical approaches. Additionally, collaborate with agency partners, IT, and other stakeholders to use data to better understand service reach, system interactions, gaps, outcomes, and opportunities for improvement. ● Collaborate with FTF IT, Finance, and External Affairs staff (e.g., Communications, Tribal Relations) to handle data exchanges/data sharing agreements (e.g., MOUs), data security and maintenance protocols, as well as policies related to public dissemination of data. Supervision & Cross-Functional Support ● Provide direct and project-based supervision to Program and Evaluation Specialists in accordance with agency policies and applicable laws. ● Serve as a subject matter expert on internal Cross-Functional Teams (CFTs), providing evaluation, reporting, and data expertise to support regional councils and staff through tools, training, and strategic guidance. ● Collaborate with other Senior Directors to support shared agency work, such as grant application processes and programmatic improvement initiatives. ● Perform duties in a manner that supports the internal culture and mission with respect and cooperation. ● Support additional opportunities as related to the role and Program & Research and Evaluation functions. Knowledge, Skills & Abilities (KSAs): ● Doctoral degree (PhD) with three years of experience or Master’s degree with five years of experience in early childhood development/education, developmental psychology, research methodology, public health, social work, public policy, public administration, educational psychology, or related field. Doctoral degree (PhD) is preferred. ● Excellent interpersonal and communication skills and ability to collaborate within and between teams, give and receive constructive feedback, work independently, take initiative, and be self-directed. ● Exceptional personal and professional integrity and credibility with the propensity to identify areas for self-improvement. ● Demonstrates flexibility and ability to adapt to changing demands to manage multiple and often simultaneous tasks with accuracy while meeting deadlines; demonstrates strong critical thinking, problem solving, and analytical skills. ● Experience in leading/mentoring team members through professional growth, constructive feedback, and regular coaching. Ability to build a collaborative, equitable work culture that supports diverse team perspectives and builds morale, while motivating staff to meet deadlines. ● Demonstrated experience in both program development/implementation and research/evaluation methodologies within early childhood or human services systems. ● Experience with statistical software (e.g., SPSS) to manage data sets (including codebooks and syntax); conduct quantitative data analyses ranging from descriptive to multivariate analyses (including trend analyses); and conduct qualitative data analyses. ● Experience creating data reports, inclusive of the ability to communicate a blueprint and/or report specifications and logic to internal IT staff and/or external database vendors. ● Adaptable and reliable in the face of conflict and crisis; ability to discern and be tactful; attentive to the perspectives and competing interests of various internal and external stakeholders; effectively handle situations requiring tact, judgment, and composure; discernment in communication with staff members from various levels of the organization, including executive leadership. Pre-Employment Requirements: If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. [https://publicstorage.dc4.pageuppeople.com/1045/ClientPublicFile/3601803f-02e5-4b70-b325-26c8ef309c1b.pdf] All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave program here [https://hr.az.gov/about/resources/family-leave-expansion]. For a complete list of benefits provided by The State of Arizona, please visit our benefits page [https://benefitoptions.az.gov/jobseekers] Retirement: ASRS Contact Us: HR@FirstThingsFirst.org

Direct consumer affairs and market conduct operations, set policies and performance standards, and coordinate investigations, appeals, and regulatory work with agency and external stakeholders. | Requires a bachelor’s degree, extensive insurance regulatory and consumer protection expertise, and senior leadership experience managing complex operations and stakeholder relationships. | DEPARTMENT OF INSURANCE AND FINANCIAL INSTITUTIONS THE DEPARTMENT OF INSURANCE AND FINANCIAL INSTITUTIONS LICENSES, MONITORS, INVESTIGATES, EXAMINES, AND ENSURES THE SAFETY AND SOUNDNESS OF, REGULATED ENTITIES. THE DEPARTMENT ALSO HELPS RESOLVE CONSUMER COMPLAINTS AGAINST FINANCIAL-SERVICES AND INSURANCE ENTITIES; TAKES ACTION IN RESPONSE TO VIOLATIONS OF LAW; ENCOURAGES COMPETITION, INNOVATION, AND ECONOMIC DEVELOPMENT; COLLECTS TAXES AND ASSESSMENTS THAT SUPPORT STATE GOVERNMENT OPERATIONS; COMBATS AUTO THEFT AND INSURANCE FRAUD THROUGH PUBLIC AWARENESS CAMPAIGNS, AND FUNDING FOR LAW ENFORCEMENT AND DEDICATED PROSECUTORS. OUR MISSION IS TO HELP ARIZONANS RECEIVE THE BENEFITS AND PROTECTIONS TO WHICH THEY ARE LEGALLY ENTITLED BY ENFORCING INSURANCE AND FINANCIAL INSTITUTION LAWS AND BY PROVIDING INFORMATION AND ASSISTANCE AND TO COMBAT VEHICLE THEFT. ASSISTANT DIRECTOR FOR MARKET REGULATION & CONSUMER SERVICES Job Location: 100 NORTH 15TH AVENUE PHOENIX, ARIZONA 85007 Posting Details: ANNUAL SALARY RANGE: $90,000 - $104,000 GRADE: 28 THIS POSITION WILL REMAIN OPEN UNTIL BUSINESS NEEDS ARE MET   Job Summary: Under executive direction, this position serves as a key administrative leader directing the operational and policy functions of both the Consumer Affairs Division and the Market Conduct Division (encompassing Market Conduct Examinations and Market Analysis). Through subordinate supervisors, the position establishes division missions, strategic objectives, performance metrics, regulatory policies, and administrative rules. This role serves as the agency’s primary subject matter expert and advocate for insurance consumer protection and market conduct practices. It involves high-level coordination with internal agency divisions, federal and state regulatory bodies, law enforcement, the National Association of Insurance Commissioners (NAIC), the Governor’s Office, and the State Legislature. The role requires high-degree of knowledge in insurance and consumer protection matters, including the skills necessary to research novel issues. The role will require the review and analysis of pending and new legislation on matters related to the Division's functions. Job Duties: Strategic Leadership and Management • Through subordinate supervisors, directs, evaluates, and oversees the daily operational, regulatory, and policy activities of the Consumer Services, Health Care Appeals / Surprise-Out-of-Network (SOON), and Market Conduct Sections. Establishes, implements, and monitors long-range program missions, strategic goals, annual objectives, operational policies, administrative rules, and key performance indicators (KPIs). Optimizes workflows, regulatory systems, and technical resources to ensure effective case management, exam scheduling, and market analysis monitoring. Develops operational standards and ensures division compliance with state statutes, federal regulations, and departmental priorities. Prepares ad hoc, recurring, and executive-level reports utilizing statistical analysis, complaint/appeals metrics, and forecasting to identify emerging trends, systemic issues, and market behavior across all consumer-related matters Monitor the Market Conduct Examination Program • Confers with the Director's staff and Assistant Attorneys General on examinations and continuum actions involving violations of law. Participates in negotiations and resolution of examinations and continuum actions reporting violations of law. Evaluates regulatory trends, emerging market practices, and financial data to drive targeted market analysis and examination strategies Intra-agency and inter-governmental coordination • Coordinates with the Enforcement unit on pending actions, joint investigations and relevant administrative efforts. Coordinates with the Consumer Affairs Officer on high-level matters that require supervisor review and analysis. Serves as one of DIFI's representatives on NAIC committees, task forces, working groups and other advisory panels. Coordinates with DIFI's executive team consistently on pending matters and high-level strategic decisions Monitor the Health Care Appeals / SOON Programs • Provides administrative oversight and performance monitoring for the Health Care Appeals and SOON programs to ensure regulatory compliance and timely dispute resolution, actively tracking data to identify non-compliant market trends and making formal referrals to Market Conduct when necessary Research • Provides expert consultation and decision support to staff and subordinate supervisors on complex, high-profile, or contentious consumer complaints and market violations. Researches complex matters and works with the Department's legal team on questions of law and legal interpretation. Evaluates regulatory trends, emerging market practices, and financial data to drive targeted market analysis and examination strategies • Other duties as assigned as related to the position Knowledge, Skills & Abilities (KSAs): Knowledge: • Expertise in state and federal laws, rules, administrative and criminal procedures policies. terms, concepts and industry practices that pertain to the business and transaction of insurance • Strong knowledge of the principles of management, organization dynamic, systems development, negotiation techniques, the Arizona rule making process, the Arizona legislative process and strategic planning and budgeting • Knowledge of Arizona and national insurance market, industry concepts and practices and insurance company operations • Knowledge of concepts, terms and methods employed in valuing insurer assets and establishing insurer liabilities • Knowledge of Arizona laws and rules that provide standards for the market practices of insurance companies • Knowledge of risks, including prospective risks, and risk mitigation methods in use by the insurance industry • Knowledge of computerized word processing, spreadsheet, database and auditing software and applications • Knowledge of state and federal insurance law, rules, regulations, policies, procedures and case law • Knowledge of data sampling, developing and administering surveys, data analysis and reporting • Knowledge of statutory/regulatory construction and principles of public administration • Familiarity with quality management and quality assurance concepts • Knowledge of the responsibilities of other agency divisions • Knowledge of the market practices of insurance companies • Knowledge of investigative technique and principles Skills: • Skill in using Google Docs, Excel, Word, Power Point, Outlook, Access, PDF or equivalent programs, Tableau • Skill in time-management, project organization and problem-solving • Exceptional customer service skills; exceptional supervisory skills • Skill at managing multiple responsibilities concurrently • Business and diplomatic communication skills Ability: • Ability to use computerized word processing, spreadsheet, database, visualization software, and auditing software and applications • Ability to establish and maintain effective relationships under the most contentious or disputatious situations • Ability to evaluate difficult, conflicting issues and situations, and adopt an effective course of action • Ability to accurately analyze situations and information and to adopt appropriate courses of action • Ability to read, write, type and use standard office equipment (photocopier, fax, telephone, etc.) • Ability to communicate diplomatically, clearly and effectively in writing and verbally • Ability to appropriately apply laws and standards when evaluating data • Ability to effectively direct large, multifarious operations and projects • Ability to exercise good judgment and make appropriate decisions • Ability to plan, design and administer surveys and research studies • Ability to analyze complex data and draw valid conclusions • Ability to organize and prioritize multiple complex projects • Ability to prepare comprehensive reports • Ability to work effectively with others • Ability to supervise professional staff • Ability to resolve complex problems Selective Preference(s): Required Education, Licensure, Certification • A Bachelor's degree from an accredited university or equivalent experience Pre-Employment Requirements: • Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) • Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. [https://publicstorage.dc4.pageuppeople.com/1045/ClientPublicFile/3601803f-02e5-4b70-b325-26c8ef309c1b.pdf] Benefits: The State of Arizona offers a comprehensive benefits package to include: • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance •  Life insurance and long-term disability insurance • Vacation plus 10 paid holidays per year • Health and dental insurance • Retirement plan • Sick leave Learn more about the Paid Parental Leave program here [https://hr.az.gov/about/resources/family-leave-expansion]. For a complete list of benefits provided by The State of Arizona, please visit our benefits page [https://benefitoptions.az.gov/jobseekers] Retirement: • Positions in this classification participate in the Arizona State Retirement System (ASRS) • Please note that enrollment eligibility will become effective after 27 weeks of employment Contact Us: • If you have any questions please feel free to contact Deian Ousounov at deian.ousounov@difi.az.gov

You would develop and coordinate CASA of Arizona training programs, creating classroom and computer-based curricula and collaborating with local programs, national associations, and faculty. | The role requires a bachelor's degree in a relevant field and at least three years of classroom training and curriculum development experience. | To apply for this position, you must use the following link. https://azcourts.clearcompany.com/careers/jobs/f9f3a880-7620-0663-8da8-16dada04917d/apply?source=3837401-CS-6649 [https://azcourts.clearcompany.com/careers/jobs/f9f3a880-7620-0663-8da8-16dada04917d/apply?source=3837401-CS-6649] Other applications will not be considered.  JOB TITLE: Training Specialist V JOB #: 2993 DIVISION: Dependent Children’s Services HIRING SALARY: $60,621.00 annualized CLOSING DATE: All positions are open until filled. EMPLOYEE REFERRAL PROGRAM: This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply). POSITION SUMMARY: This position is responsible for the development of the training program for the CASA of Arizona program within the Dependent Children's Services Division of the Supreme Court. This position works with the 15 local Court Appointed Special Advocate (CASA) programs and National CASA Association, and faculty to develop curriculum and coordinate educational programs for CASA staff and volunteers in all formats including the creation of computer-based training and curriculum development for traditional classroom settings. This position may offer the ability to work remotely, based upon the department's business needs and continual meeting of expected performance measures after three (3) months of employment. Public Service Loan Forgiveness (PSLF) Program qualified employer. MINIMUM REQUIREMENTS: This position requires a bachelor’s degree in education, Communication, Public Administration or a Social Services related field of study and at least three years’ experience in-classroom training and curriculum development, or related filed. Advanced knowledge and skills in methods and techniques of curriculum and educational program development for adult learners and ability to teach those concepts to committees and faculty. Experience in the development, delivery, and evaluation of education programs (conferences, regional trainings, workshops, and alternative delivery methods). Excellent facilitation and presentation skills, as well as oral and written communication skills and abilities. This position also requires strong interpersonal skills and abilities, experience in organizing and managing multiple and complex projects, excellent organizational and time management skills and abilities, and the ability to exercise sound professional judgment. The preferred candidate will have knowledge of Arizona Judiciary and court department operations and structure. As well as the ability to effectively use development software to produce computer-based training including multi-media presentation programs, Learning Management Systems, and other creative development tools. Travel level: 35 % SELECTION PROCESS: Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include computer testing (Word, Excel, PowerPoint, Outlook, proofreading, typing, etc.) and first and/or second round panel interviews. This is a Regular, Full-time, Exempt level position. BENEFITS: The Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package to include: * Accrued vacation pay and sick leave * 10 paid holidays per year * Health and dental insurance * Retirement plan * Life insurance and long-term disability insurance * Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance * By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion. RETIREMENT: * Positions in this classification participate in the Arizona State Retirement System (ASRS). * Please note, enrollment eligibility will become effective after 27 weeks of employment. The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer

Maintain IT services, deploy security patches, manage endpoint configurations, and support Tanium solution. | Bachelor's degree and 5+ years experience in systems administration with proficiency in Microsoft technologies and scripting. | DEPARTMENT OF ECONOMIC SECURITY YOUR PARTNER FOR A STRONGER ARIZONA. DES WORKS WITH FAMILIES, COMMUNITY ORGANIZATIONS, ADVOCATES AND STATE AND FEDERAL PARTNERS TO REALIZE OUR COLLECTIVE VISION: A THRIVING ARIZONA. DES SERVES MORE THAN 3 MILLION ARIZONANS. OUR MISSION IS TO STRENGTHEN INDIVIDUALS, FAMILIES, AND COMMUNITIES FOR A BETTER QUALITY OF LIFE. DESKTOP ENGINEER Job Location: DIVISION OF TECHNOLOGY SERVICES (DTS) 1400 WEST WASHINGTON STREET, PHOENIX, ARIZONA 85007 WWW.AZDES.GOV [www.azdes.gov] Posting Details: SALARY:  $70,000 - $78,651 GRADE: S25 CLOSING DATE: AUGUST 31, 2026 Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov [https://des.az.gov/]; or click on the link here [https://www.youtube.com/watch?v=Nik5MiXqOV8] to view ‘Our DES’ video. Come Join the DES Team! The Department of Economic Security, Division of Technology Services (DTS), is seeking an experienced and highly motivated individual to join our team as a Systems Administrator Senior (Desktop Engineer). The Systems Administrator Senior (Desktop Engineer) supports the Desktop Engineering Team by maintaining reliable IT services, resolving complex technical issues, and troubleshooting incidents to resolution. Resolves complex service problems that may arise, conducts routine analysis, identifies and characterizes incidents, and effectively troubleshoots incidents to complete resolution. This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meetings of expected performance measures. The state of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Essential Responsibilities include but are not limited to: • Development and deployment of security patches to address IT threats to operational security. Works closely with other teams to find the best way to address emergent and ongoing threats to the overall environment and address issues related to tech debt. • Support and maintenance of tools used for bare metal imaging including Tanium provision and separate scripting. Includes monthly updates of drivers and security updates as well as testing of new configurations to meet division specific needs. • Standard endpoint configuration duties including but not limited to patch management, scheduled software deployment, ad hoc software pushes, registry manipulation, Group Policy Objects/Local Policy Objects (GPO/LPO) changes in response to identified vulnerabilities. deployment of enterprise software including Microsoft, but not limited to third-party and in-house applications targeting desktops, servers, mobile (Apple /Android). • Supports the Tanium solution service delivery to the entire agency. Conducts daily health-checks on assigned accounts. Documents Tanium processes and procedures and implements best practices. Participates in the local Change Control Board. Performs after action and root cause reporting as necessary. Coordinates with agency Operations teams to minimize gaps in Tanium data reporting. • Cross trains with other members of the Desktop Engineering team to assist with and backup roles inside the Desktop Engineering team. Including Tanium, Microsoft SCCM, Absolute, Bomgar, and other IT Endpoint / Infrastructure applications. • Monitors IT Service Management (ITSM) ticketing system for incoming requests and incidents. Alerts team members about recurring problems. Creates and modifies documentation of issue resolutions within Knowledge Base. Knowledge, Skills & Abilities (KSAs): Knowledge of: • Various infrastructure technologies and in-house developed applications utilized in the enterprise. • Administration and operations of production systems in a large-scale environment. • Agile implementation frameworks. • System administration with non-cloud and cloud-base solutions. • Intermediate Scripting of WMI Queries, RegEx, Powershell, or VBScript. • Tanium. • Foundational knowledge of Microsoft. • Endpoint Configuration Manager (SCCM). • Microsoft Intune. • Microsoft Windows performance monitoring, troubleshooting and networking technologies. • Google applications. Skill in: • Customer service. • Mentoring. • Documentation. • Organization and coordination. • Working collaboratively in teams and across organizations. • Excellent interpersonal, written and oral communication. • Excellent problem determination, troubleshooting and problem-solving. Ability to: • Build strong relationships inside and outside the organization. • Develop and write technical documentation. • Evaluate and test emerging technologies. • Ensure continuous Improvement. • Install and repair Google hardware and software. • Perform advanced design, maintenance and repair of Google services and hardware. • Remain open to others' ideas and potential solutions to problems. • Use time efficiently. • Participate in reviews of assigned and completed tasks. • Provide relevant metrics as needed. Selective Preference(s): The ideal candidate for this position will have: • Microsoft Intune Experience or Tanium Experience. Pre-Employment Requirements: • This position may require driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). • Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions • All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify) • Employee shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969. • Bachelor’s degree plus 5 or more years of experience in systems administration (or equivalent experience). Benefits: The Arizona Department of Economic Security offers a comprehensive benefits package to include: • Affordable medical, dental, life, and short-term disability insurance plans • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans • 10 paid holidays per year • Paid vacation and sick time • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. • Deferred compensation plan • Wellness plans • Tuition Reimbursement • Stipend Opportunities • Infant at Work Program • Rideshare and Public Transit Subsidy • Career Advancement & Employee Development Opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here [https://hr.az.gov/about/resources/family-leave-expansion]. For a complete list of benefits provided by The State of Arizona, please visit our benefits page [https://benefitoptions.az.gov/jobseekers]. Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us: For questions about this career opportunity, please contact Benson Walker at (480) 318-4150 or email Bensonwalker@azdes.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 318-4150. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.