Arcadia

The Analyst will develop complex SQL data models and support the delivery of customer-facing dashboards and reports. This role involves collaborating with colleagues to distill complex information into actionable insights for healthcare clients. | Candidates should have at least 2 years of healthcare analytics experience and be comfortable translating client objectives into deliverables. Proficiency in SQL and experience with business intelligence tools are essential. | Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io. Why This Role Is Important To Arcadia The Analyst will join the Customer Insights team of a high-growth Population Health and Analytics software company. This role reports to the Manager on Customer Insights, and will involve creation of high value analytics and reporting for Arcadia customers. The ideal candidate loves data and wants to make a difference. We are seeking individuals who rely on data analysis, metrics, and visualizations to make decisions and are passionate about improving the way healthcare is delivered to millions of patients across the country. You should be eager to share healthcare and business intelligence expertise to help Arcadia’s customers unlock more from their data. What Success Looks Like In 3 months - Gain familiarity with Arcadia’s data model, processes, and existing products - Learn the Analytics team’s reporting tools (Redshift, QuickSight, DBT) - Understand your core client’s needs by reviewing written materials and engaging with our team - Become an expert in Arcadia’s dashboard self-authoring product and how to empower our customers - Onboard and shadow with your core teammates In 6 months - Be building value-add reporting for customer base - Provide direct support to client with technical and healthcare subject matter expertise and coaching, especially on customer-authored dashboards and reports - Maintain clear documentation that helps drive decision making forward - Provide support and coverage to your teammates as needed on multiple complex projects using SQL and Dashboarding expertise - Consistently bring thought leadership to the creation of analytics products In 12 months - Maintain strong support for core client, while expanding portfolio to multiple customers - Be able to serve as subject matter expert on Arcadia’s dashboard self-authoring product - Proficiently manage multiple customer projects with on-time deliverables of creative insights - Continued support and coverage of our team’s portfolio of work, building towards ownership of work \n What You'll Be Doing Assist in development of complex SQL data models that support large scale Behavioral Health performance monitoring and Risk Stratification algorithms that impact members and health plans Support delivery of customer-facing dashboards, reports, and presentations distilling complex information into concise visuals and written insights to support critical decision points Deeply support our customers’ use of Arcadia’s analytics products including query- and dashboard-building platforms, providing hand-holding and co-development of code and content to clients Collaborate with talented colleagues – Product Managers, Analysts, and Data Scientists – across teams What You'll Bring 2+ years of healthcare analytics experience Passion and patience for documentation and hands-on client support Comfortable speaking with clients about their objectives and translating those into deliverables Experience analyzing healthcare data Experience with project planning and timeline management on complex analytic projects Ability to query and manipulate relational databases with SQL Experience with a business intelligence dashboarding tool such as QuickSight, Tableau, or Power BI Eagerness to learn, a detail-oriented mindset, and a creative approach to problem solving Would Love for You to Have Experience working at or with government agencies, behavioral healthcare providers, health plans A passion for communicating data through clear and compelling visual design Experience hands-on coaching on technical tools in a virtual environment Experience with healthcare quality measure specifications and claims data Experience with the AWS platform Advanced SQL skills with version control (Github), and DBT Experience using collaboration tools such as Jira and Confluence What You'll Get Contribute to high visibility, high impact customer innovation in Behavioral Healthcare monitoring at massive scale Analyze large data sets on Arcadia’s custom data model built by analysts for analysts Create value add IP, including predictive models, and quickly distribute it to Arcadia customers Support a variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity A collaborative team with decades of collective experience in population health and data science Be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care, and how A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Be a member of the Arcadian and Barkadian Community Competitive compensation and amazing benefits including FTO \n About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Develop complex SQL data models, deliver customer-facing dashboards and reports, support clients in analytics product use, and collaborate across teams. | 2+ years healthcare analytics experience, SQL proficiency, BI dashboarding skills, client communication, and eagerness to learn. | Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io. Why This Role Is Important To Arcadia The Analyst will join the Customer Insights team of a high-growth Population Health and Analytics software company. This role reports to the Manager on Customer Insights, and will involve creation of high value analytics and reporting for Arcadia customers. The ideal candidate loves data and wants to make a difference. We are seeking individuals who rely on data analysis, metrics, and visualizations to make decisions and are passionate about improving the way healthcare is delivered to millions of patients across the country. You should be eager to share healthcare and business intelligence expertise to help Arcadia’s customers unlock more from their data. What Success Looks Like In 3 months - Gain familiarity with Arcadia’s data model, processes, and existing products - Learn the Analytics team’s reporting tools (Redshift, QuickSight, DBT) - Understand your core client’s needs by reviewing written materials and engaging with our team - Become an expert in Arcadia’s dashboard self-authoring product and how to empower our customers - Onboard and shadow with your core teammates In 6 months - Be building value-add reporting for customer base - Provide direct support to client with technical and healthcare subject matter expertise and coaching, especially on customer-authored dashboards and reports - Maintain clear documentation that helps drive decision making forward - Provide support and coverage to your teammates as needed on multiple complex projects using SQL and Dashboarding expertise - Consistently bring thought leadership to the creation of analytics products In 12 months - Maintain strong support for core client, while expanding portfolio to multiple customers - Be able to serve as subject matter expert on Arcadia’s dashboard self-authoring product - Proficiently manage multiple customer projects with on-time deliverables of creative insights - Continued support and coverage of our team’s portfolio of work, building towards ownership of work What You'll Be DoingAssist in development of complex SQL data models that support large scale Behavioral Health performance monitoring and Risk Stratification algorithms that impact members and health plansSupport delivery of customer-facing dashboards, reports, and presentations distilling complex information into concise visuals and written insights to support critical decision pointsDeeply support our customers’ use of Arcadia’s analytics products including query- and dashboard-building platforms, providing hand-holding and co-development of code and content to clientsCollaborate with talented colleagues – Product Managers, Analysts, and Data Scientists – across teams What You'll Bring2+ years of healthcare analytics experiencePassion and patience for documentation and hands-on client supportComfortable speaking with clients about their objectives and translating those into deliverables Experience analyzing healthcare dataExperience with project planning and timeline management on complex analytic projectsAbility to query and manipulate relational databases with SQLExperience with a business intelligence dashboarding tool such as QuickSight, Tableau, or Power BIEagerness to learn, a detail-oriented mindset, and a creative approach to problem solving Would Love for You to HaveExperience working at or with government agencies, behavioral healthcare providers, health plansA passion for communicating data through clear and compelling visual designExperience hands-on coaching on technical tools in a virtual environmentExperience with healthcare quality measure specifications and claims dataExperience with the AWS platform Advanced SQL skills with version control (Github), and DBTExperience using collaboration tools such as Jira and Confluence What You'll GetContribute to high visibility, high impact customer innovation in Behavioral Healthcare monitoring at massive scaleAnalyze large data sets on Arcadia’s custom data model built by analysts for analystsCreate value add IP, including predictive models, and quickly distribute it to Arcadia customersSupport a variety of customers in the healthcare space – all focused on pulling healthcare tech into modernityA collaborative team with decades of collective experience in population health and data scienceBe a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care, and how A flexible, remote friendly company with personality and heartEmployee driven programs and initiatives for personal and professional developmentBe a member of the Arcadian and Barkadian CommunityCompetitive compensation and amazing benefits including FTO About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

The Application Enablement Analyst will act as a subject matter expert for multiple Arcadia products, engaging directly with clients and serving as a strategic advisor throughout product implementations. This role involves balancing multiple product implementations and driving the implementation of configurations to support client rollout strategies. | Candidates should have a bachelor’s degree and at least 4 years of experience in technology implementation or product management, preferably in healthcare. Basic coding experience in SQL and familiarity with BI tools are also required. | Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io. Why This Role Is Important to Arcadia The Application Enablement Analyst will join the Technical Operations team of a healthcare data and analytics software company. This role reports to the Application Enablement Manager and will involve a combination of client-facing, process improvement, and technical responsibilities. As a rapidly growing organization, we recognize that agility and scalability are critical to our success. Our Application Enablement team has the privilege of furthering these principles by both defining and implementing improvements across our product suite. We are a team of healthcare workflow enthusiasts and operational problem solvers who thrive on tackling some of the most challenging problems in healthcare. Our analysts are empowered to think creatively about how we deliver value to our clients and collaboratively drive improvements across their portfolio of 2-4 products. What Success Looks Like In 3 months - Understand the basic structure of each product in your portfolio; this includes all key technical steps involved in product implementation, the value proposition each product holds for our customers, and the range of advanced configuration options we offer - Build relationships with the Arcadia resources who support product implementation; this includes Product Managers and Analysts, Implementation and Account Managers, and Data Operations Managers - Manage tickets and projects in our Jira & Confluence platforms - Begin engaging with clients around key product functionalities and decisions - Implement basic product configuration changes using SQL and HTML - Draft documentation around product use cases, release notes, configuration options, workflows, and stakeholders In 6 months - Own client conversations around product strategy and configuration options - Support implementations for the products in your portfolio alongside Arcadia’s Implementation Managers - Assist with basic issue triage and enhancement requests related to your products - Own management of the implementation roadmap for each product in your portfolio - Advise on Arcadia’s product development roadmap based on client feedback and internal observations - Serve as a primary point of contact for your product and support questions from internal customer and technical teams as needed - Independently apply basic customer configurations using SQL and HTML In 12 months - Serve as a designated SME for all products in your portfolio - Understand standard value-based care healthcare workflows - Confidently lead client conversations and trainings regarding Arcadia’s product workflows and configurations - Assume general ownership of client implementations and independently tailor product rollout plans to your clients’ individual workflows and priorities - Propose and drive operational improvements both within and across product teams \n What You'll Be Doing Acting as a designated subject matter expert for multiple Arcadia products (ex – Foundry, Vista, Assess) Serving as a key liaison between the Product and Customer Management teams Engaging directly with clients and serving as a strategic advisor throughout product implementations Advising on optimal workflows and configurations in Arcadia based on a client’s existing priorities and processes Balancing multiple product implementations simultaneously and engaging technical support from across the organization as needed Designing and maintaining product implementation documentation suitable for both internal and client use Driving the implementation of basic UI and SQL-based configurations, supporting client rollout strategy, design trainings, and assisting with basic issue troubleshooting for Arcadia’s reporting application suite Supporting SDLC activities for multiple products and partnering directly with engineering leads to refine and deconstruct work Supporting Technical Operations leadership in their efforts to redesign Arcadia’s approach to product implementations Understanding how Arcadia’s clinical and claims data ecosystem, products, analytics models, and business strategy improve patient outcomes and reduce cost of care across the country What You'll Bring A bachelor’s degree in business, science, technology, or healthcare 4+ years working experience in technology implementation or product management, preferably with a health care focus Experience working directly with customers in a product implementation or management capacity Basic coding experience in SQL Experience working in BI tools with a preference for Amazon QuickSight Willingness to incorporate AI tools into daily work to improve efficiency and outcomes Eagerness to learn, a detail-oriented mindset, and a creative approach to problem solving Excellent verbal and written communication skills, with a specific ability to discuss complex product concepts with both technical and non-technical stakeholders General ability to ramp up quickly on technical topics Would Love for You to Have Experience in value-based care, risk adjustment, or quality measure performance Experience using collaboration tools such as Jira and Confluence Experience using GitHub or Amazon S3 A positive attitude and willingness to adapt to a fast-paced environment What You'll Get The opportunity to: Redesign the way in which Arcadia configures and implements its products; Work alongside the healthcare leaders and innovators that make up Arcadia’s diverse client base; Own the design and implementation of technical configurations across products and clients Join a mission-driven company that is transforming the healthcare industry and changing the way patients receive care A supportive and remote work-friendly company with personality and heart Excellent benefits including unlimited Flexible Time Off (~22 day company average) \n About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.