ARA

Improve system design, operability, and production readiness while driving platform stability and supporting complex service issues. | 8+ years SRE or DevOps experience with Linux and on-prem Kubernetes expertise, U.S. citizenship, and security clearance capability required. | Essential Functions: * Partner with software developers, platform engineers, and IT staff to improve system design, operability, deployment safety, and production support readiness. * Define and maintain operational standards, runbooks, support procedures, escalation paths, and service-level objectives. * Evaluate system architecture and changes to ensure they balance functional requirements, service quality, reliability, security, and compliance needs. * Drive continuous improvement in platform stability, maintenance, and availability. * Provide advanced technical support and troubleshooting for complex platform and service issues affecting internal users and stakeholders. Experience and Skills Required: * 8+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, Systems Engineering, or related infrastructure roles supporting production services. * Strong experience with Linux systems administration and troubleshooting in enterprise environments. * Strong experience operating and maintaining on-prem Kubernetes platforms and all related components including CRI, CNI, and CSI plugins. * Experience deploying and maintaining applications on Kubernetes using Helm, Kustomize, and similar tooling. * Experience supporting DevOps tooling such as GitLab, Artifactory, Jira, Confluence. * Experience with GitOps tools such as FluxCD or ArgoCD. * Proficiency scripting with at least one of Python, Go, or Bash. * Strong experience designing, maintaining, and maturing observability tooling including monitoring, dashboards, logging and tracing, and supporting SLOs. * Strong understanding of reliability engineering concepts: * Service health indicators * High availability design, failure reduction, and testing * Operational readiness practices, including developing documentation, runbooks, and architectural descriptions * Incident response, root cause analysis, remediation/recovery * Ability to obtain a security clearance, which includes U.S. citizenship. Preferred: * Experience with multiple Linux distributions including Ubuntu. * Experience with at least one of the following: Tanzu Kubernetes, Nutanix Kubernetes Platform, Canonical Kubernetes. * Experience with cloud platforms such as AWS and Azure. * Experience with infrastructure automation and configuration management. * Experience managing AI tooling on Kubernetes including MCP Servers, LLM platforms (vLLM, Ollama), Kubeflow. * Experience with security and compliance considerations in regulated environments. * DoD experience. * Active or inactive Secret Security Clearance. Education: * Bachelor’s degree in CS, Software Engineering or other IT-related field or equivalent experience   REMOTE WORK NOTICE:  This position may be performed fully remote, hybrid, or onsite at an ARA office. Preference will be given to candidates located onsite in the Albuquerque area.