APS

Lead enterprise IT network operations, ensure security and reliability, drive modernization, and foster collaboration across teams. | Requires a BS in a related field, 8+ years of relevant experience including 5+ years of supervisory leadership, with expertise in network engineering, security, and enterprise IT management. | Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  Summary IT Manager, Senior | IT Network Operations & Maintenance At APS, we’re committed to powering Arizona’s future with safe, reliable, and affordable energy. As the Senior Manager of IT Network Operations & Maintenance, you will lead the strategy and execution behind resilient, secure, and high-performing communication systems that keep our grid and business running. This role oversees enterprise network operations, IP engineering, and security across a statewide utility environment—ensuring operational continuity and modernization of critical infrastructure. Your leadership will foster collaboration across teams, champion innovation, and deliver solutions that support safe, reliable utility operations for Arizona communities.   What your day would be likeYou are responsible for: Lead Network Operations: Direct enterprise IP network engineering, security operations, and field services to maintain critical infrastructure. Ensure Reliability & Security: Oversee incident response and operational continuity for high-performance communication systems. Drive Modernization: Champion upgrades to communication platforms and infrastructure to meet future business needs. Manage Resources: Optimize budgets, staffing, and vendor partnerships for efficient and effective delivery. Foster Collaboration: Build a high-performance culture across leadership and union teams to achieve shared success.   Who we’re looking for: Experienced Leader: Proven ability to lead complex technical and operational teams, including union-represented workforces. Technical Expertise: Strong knowledge of IP network engineering, security operations, and enterprise network management. Strategic Thinker: Skilled in aligning technology investments with long-term business goals. Collaborative Partner: Builds trust, embraces diverse perspectives, and drives shared success. Innovator: Courageous in navigating risk, learning, and improving to design for tomorrow. Minimum Requirements IT Manager, Senior | IT Network Operations & Maintenance BS in Computer Science, Electrical Engineering or related degree PLUS eight (8) years of progressively responsible, related experience in areas of assignment , or an equivalent combination of relative education and work experience. AND five (5) years previous supervisory experience and demonstrated effective leadership, project management, interpersonal and communications skills.Preferred Special Skills, Knowledge or Qualifications: Demonstrated ability to apply advanced techniques and guide others in application. Knowledge of production processing and support center activities preferred. Knowledge of distributed and/or mainframe environments, network architecture, office product standards, applications, and web technology. Major Accountabilities 1) Direct a major segment of IT activities to support planning, project management, portfolio management, application development and support, operating systems, middleware,enterprise engineering, construction, network operations and support, database administration, and security.2) Provide leadership and direction for delivering IT support and services.Develop and retain a highly skilled IT team including leadership personnel and leadership back up.Create and sustain business/technical literacy and maintain clarity about values, visions, meaning and purpose.3) Participate in the identification and evaluation of changes and trends in technology and practices.Implement integrated plans and systems, and ensure consistency with technical and business architecture while meeting tactical objectives.Support business justification and assessment of cost and impact of technological changes.4) Oversee the development and implementation of budget and resources needed for cost effective operations.Ensure IT expenditures remain within approved budgets in support of business plans.Minimize short and long-term IT investment costs.5) Direct efforts to meet client expectations and maintain appropriate service level targets.Resolve design/engineering/operational issues and recommend and implement viable alternatives and solutions. 6) Ensure architectural, business and regulatory requirements and standards are met.Ensure availability of application/operational systems and processes at a high level of performance and availability.7) Manage the development of business plans and resources to ensure operations continuity and to ensure the integrity of corporate data, proprietary information and related intellectual property through information security and access management.8) Oversee the management of contractor and vendor services and work relationships.9) May direct the design, development, engineering and construction of information and communication systems and networks.Manage major projects, tests and evaluation programs.Ensure integration, implementation, and operation of new and existing systems and enhancements, physical infrastructure, networks and hardware for voice/data/computation or capacity. 10) May direct staff engaged in development and support of business applications, infrastructure operational systems, middleware, data services, and security for information and communication systems.May oversee the implementation and support of software infrastructure and systems.Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.CIP Requirement: This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards. The applicant considered for this role will be required to obtain and maintain CIP access for the duration of employment in this position. A full seven (7) year criminal history will be obtained through the pre-employment background check process (or, for current employees, through supplemental background check process) to fulfill the CIP access requirements. In addition, this position requires an additional background check every seven years to maintain access. Home based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.  Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).   Working from a home office requires adequate technology and an appropriate ergonomic set up.   Role types are subject to change based on business need.

Support financial planning, analyze spend data, and lead process improvement initiatives within IT portfolio management. | Requires experience in financial analysis, process evaluation, and familiarity with business systems and data tools, with a focus on continuous improvement and cross-department collaboration. | Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary IT Portfolio Financial Analyst | Information Technology At APS, we’re committed to powering Arizona’s future with safe, reliable, and affordable energy. As an IT Portfolio Financial Analyst, you’ll play a critical role in shaping the financial strategy behind our technology investments. This position combines financial planning, data analytics, and process improvement to ensure our IT portfolio delivers maximum value for our customers and communities. Your work will help optimize budgets, improve forecasting, and strengthen compliance—supporting innovation and operational excellence across the organization. What your day would be like You are responsible for: • Drive Financial Planning: Implement financial rigor across O&M, capital projects, and long-range planning. • Analyze & Optimize: Review spend data, evaluate vendor contracts, and assess total cost of ownership for IT investments. • Collaborate Across Teams: Partner with Finance, Accounting, and IT leaders to ensure compliance and efficiency. • Support Key Processes: Assist with month-end close, corporate planning cycles, and ad hoc financial requests. • Champion Process Improvement: Apply LEAN principles and lead initiatives that create efficiencies and enhance reporting. Who we’re looking for: • Financial Expertise: Strong background in budgeting, forecasting, and financial analysis. • Analytical Thinker: Skilled in data analytics and process evaluation to drive informed decisions. • Collaborative Partner: Builds trust and works effectively across departments and vendor relationships. • Continuous Learner: Embraces innovation and seeks opportunities to improve processes and systems. • Mentor & Leader: Supports team development and shares knowledge to strengthen organizational capability. Minimum Requirements IT Portfolio Financial Analyst | Information Technology • BS/BA equivalency or an equivalent combination of four years relevant business work experience and relevant college coursework in business, information technology or a related area. • PLUS two (2) years of progressively responsible experience where general knowledge and understanding of business unit operations, business unit systems, and basic knowledge of database design, structure, functions and processes and experience with database tools has been obtained. Additional Requirements • Previous experience with the systems specific to the business area may also be required. • Demonstrated knowledge of business processes and operational knowledge including functions, procedures, processes, and computer systems. • Ability to identify process improvement opportunities, gaps, data analysis and recommended solutions which tie functional needs to technology solutions. • Demonstrated project/team experience and ability to prioritize work. • Ability to review data, see relationships and patterns, as well as possess strong analytical, communication, interpersonal and organizational skills. • Experience in managing projects and identifying and resolving issues. • Expertise in PC applications including advanced skill level in Microsoft Excel, Access, and Word. • Requires proficient knowledge of emerging practices and technologies used within the business area. • Knowledge of applicable federal and state laws, regulations, and standards impacting business areas. • Demonstrated communication skills, both verbal and written. Major Accountabilities • 1) With general direction, participates in the development analysis, planning, administration, and communication of a broad range of business unit projects, processes, and practices. With general direction provides operational support for business unit business systems including, but not limited to, researching and resolving problems, 2) Researches and analyzes routine to moderate business/operations problems within the business unit. Interfaces with IT, Systems Analysts, or vendor to resolve issues as necessary. Follows up to ensure timely resolution of problems and ensure customer satisfaction. • 3) With general direction, participates in the analysis and recommendation of new business processes, which may include new systems and/or enhancements to existing systems. Ability to gather and write routine to complex requirements based on business needs. 4) Works within areas of responsibility on process improvement initiatives and gap identification. Analyzes work process design, workflow, and technology solutions to streamline, automate, or improve processes. 5) With broad direction, participates in the development of effective business cases using sound cost/benefit analysis. 6) Maintains and supports a variety of reports or queries utilizing appropriate reporting tools. Assists in the development of standard reports for business unit. Assists in the development and maintenance of standardized business reporting protocol and ensures data integrity and consistency in all reporting aspects. 7) Participates in project team assignments as a subject matter expert. May coordinate activities within the functional business areas. Participates in business needs analysis, planning, implementation, and communication to work process. 8) Maintains documentation of processes, guidelines, tools, and training aids required to support business unit. 9) May monitor and track business goals, activities, performance monitoring, and issues related to assigned unit to keep management apprised of business unit activities. 10) Actively seeks knowledge and understanding of business/technical environment, priorities, procedures, and processes. Keeps apprised of current and emerging trends for business unit. 11) Conducts research, performs data analysis, and reports findings through formal presentations. 12) May be responsible for managing access and security for business unit systems, including associated documentation. Responsible for ensuring appropriate data security controls, process, and system documentation. Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws. Home Based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis. • Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees). • Working from a home office requires adequate technology and an appropriate ergonomic set up. • Role types are subject to change based on business need.

Lead and oversee the planning, implementation, and management of critical communication and operational technology infrastructure to support grid reliability and scalability. | Requires a BS in a related field, 8+ years of relevant experience, and 5+ years of supervisory leadership in network engineering and IT management. | Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  Summary IT Manager, Senior | OT (Operational Technology) Network Engineering & Delivery At APS, we’re committed to powering Arizona’s future with safe, reliable, and affordable energy. As the Senior Manager of OT Network Engineering and Delivery, you will lead the modernization and resilience of critical communication and operational technologies that keep our grid strong and our communities connected. This role drives strategic direction for network architecture, fiber infrastructure, and integrated communication systems, ensuring reliability and scalability for today and tomorrow. Your leadership will shape long-term technology investments, foster innovation, and deliver solutions that support field services and enterprise connectivity—all while protecting system integrity and advancing sustainability for Arizona’s energy future.   What your day would be likeYou are responsible for: Lead Strategic Initiatives: Direct network engineering, fiber construction, and system integration projects that strengthen APS’s operational technology. Drive Innovation: Evaluate emerging technologies and design solutions that enhance reliability and scalability. Ensure High Availability: Oversee communication platforms that support grid operations and enterprise connectivity. Collaborate Across Teams: Partner with internal stakeholders, vendors, and contractors to deliver seamless infrastructure implementation. Optimize Resources: Manage budgets and allocate resources effectively to achieve business and technology goals.   Who we’re looking for: Experienced Leader: Proven ability to lead complex engineering initiatives and manage high-performing teams. Technical Expertise: Deep knowledge of network architecture, fiber infrastructure, and integrated communication systems. Strategic Thinker: Skilled in aligning technology investments with long-term business needs. Collaborative Partner: Builds trust, embraces diverse perspectives, and drives shared success. Innovator: Courageous in navigating risk, learning, and improving to design for tomorrow. Minimum Requirements IT Manager, Senior | OT Network Engineering & Delivery BS in Computer Science, Electrical Engineering or related degree PLUS eight (8) years of progressively responsible, related experience in areas of assignment , or an equivalent combination of relative education and work experience. AND five (5) years previous supervisory experience and demonstrated effective leadership, project management, interpersonal and communications skills.Preferred Special Skills, Knowledge or Qualifications: Demonstrated ability to apply advanced techniques and guide others in application. Knowledge of production processing and support center activities preferred. Knowledge of distributed and/or mainframe environments, network architecture, office product standards, applications, and web technology. Major Accountabilities 1) Direct a major segment of IT activities to support planning, project management, portfolio management, application development and support, operating systems, middleware,enterprise engineering, construction, network operations and support, database administration, and security.2) Provide leadership and direction for delivering IT support and services.Develop and retain a highly skilled IT team including leadership personnel and leadership back up.Create and sustain business/technical literacy and maintain clarity about values, visions, meaning and purpose.3) Participate in the identification and evaluation of changes and trends in technology and practices.Implement integrated plans and systems, and ensure consistency with technical and business architecture while meeting tactical objectives.Support business justification and assessment of cost and impact of technological changes.4) Oversee the development and implementation of budget and resources needed for cost effective operations.Ensure IT expenditures remain within approved budgets in support of business plans.Minimize short and long-term IT investment costs.5) Direct efforts to meet client expectations and maintain appropriate service level targets.Resolve design/engineering/operational issues and recommend and implement viable alternatives and solutions. 6) Ensure architectural, business and regulatory requirements and standards are met.Ensure availability of application/operational systems and processes at a high level of performance and availability.7) Manage the development of business plans and resources to ensure operations continuity and to ensure the integrity of corporate data, proprietary information and related intellectual property through information security and access management.8) Oversee the management of contractor and vendor services and work relationships.9) May direct the design, development, engineering and construction of information and communication systems and networks.Manage major projects, tests and evaluation programs.Ensure integration, implementation, and operation of new and existing systems and enhancements, physical infrastructure, networks and hardware for voice/data/computation or capacity. 10) May direct staff engaged in development and support of business applications, infrastructure operational systems, middleware, data services, and security for information and communication systems.May oversee the implementation and support of software infrastructure and systems.Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.CIP Requirement: This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards. The applicant considered for this role will be required to obtain and maintain CIP access for the duration of employment in this position. A full seven (7) year criminal history will be obtained through the pre-employment background check process (or, for current employees, through supplemental background check process) to fulfill the CIP access requirements. In addition, this position requires an additional background check every seven years to maintain access. Home based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.  Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).   Working from a home office requires adequate technology and an appropriate ergonomic set up.   Role types are subject to change based on business need.