Applied Systems

Manage product lifecycle activities including requirements gathering, stakeholder liaison, and supporting development for insurance software products. | Requires 2+ years Scrum product experience, strong communication, ability to manage multiple projects, and hybrid work in Lewisville, TX. | Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible.  Position Overview Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a Sr. Associate Product Manager (Sr. AMP) to join our Product Management organization and work on the EZLynx Agency Management System. We are looking for a candidate with a proven track record for managing and implementing multiple projects concurrently in a dynamic environment. As Sr. AMP, you will handle research, analysis, and documentation of business requirements, user stories, use cases, user interfaces, defect management, and other product lifecycle specifications. Additionally, you will work as a liaison among stakeholders to understand the structures, policies, and operations, as well as work cross-functionally with product engineering, quality assurance, business operations, and external stakeholders to build customer-facing solutions for the insurance industry. What You’ll Do • Lead the development and execution of product strategies for a feature area or a Aid in User Feedback and Research • Develop understanding of user needs based on user data and cross-functional collaboration • Assist in Market Research • Conduct market research to identify and/or validate customer needs. • Conduct market analysis and provide insights to support product decisions. • Establish Product Priorities • Align product backlog and sprints with the product roadmap and key business objectives. • Collaborate with Product Managers to ensure sprint plans reflect roadmap priorities and timelines. • Promote Product Strategy • Assist in the formulation and execution of product strategies. • Define user stories and acceptance criteria for product features. • Support the development of business cases for enhancements by analyzing user feedback, usage data, and competitive benchmarks. • Communicate the Value of Projects • Communicate the value of individual features to the go-to-market team. • Collaborate with cross-functional partners to ensure messaging aligns with use needs. • Engage in the Product Development Lifecycle • Participate in solution design ceremonies such as design reviews, customer research sessions, and architecture design meetings • Participate in product development ceremonies such as backlog refinements, sprint planning, daily standups, sprint reviews, and sprint retros • Define product requirements • Coordinate with cross-functional teams to support development • Produce release note documentation for GTM • Write user stories, use cases, scenarios, reports, business cases, and user manuals resulting from the business process flows • Conduct business acceptance testing • Act as the liaison between the customer community (external and internal customers), the software development team, customer support, and product marketing We’re Excited To Learn More About You We’re looking for someone who: • Can work on a Hybrid schedule in our Lewisville, TX office • Can work after hours and weekends when needed to meet project timelines Your experience may include: • 2+ years of Scrum focused Product experience • 4+ years transferable experience (non-PM related) • Complete understanding of all Scrum ceremonies • Able to confidently run backlog refinements and sprint reviews • Strong understanding of the SDLC and the Product Lifecycle components • Proven track record of completing development projects • Able to manage multiple projects spanning one or more development teams • Great communication skills (oral and written) • Able to negotiate deliverables for conflicting interests • Bachelor’s degree or equivalent work experience in the areas of Business Administration, Data Analytics, Information Science, Computer Science, or related disciplines You may have other skills or credentials, including: • PSPO I, PSPO II or other Product Owner certification is a plus • SaaS experience is a plus • AI experience is a plus • Familiarity the US personal insurance markets and insurance agency processes We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech to apply!  When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.  We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them.  A comprehensive benefits and compensation package that centers on our teammates and helps them to bring their best to work every day:  • Medical, Dental, and Vision Coverage  • Holiday and Vacation Time  • Health & Wellness Days  • A Bonus Day for Your Birthday  Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $85,000 – $100,000 USD. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.    AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

Define and execute product strategy for carrier-agency collaboration, leading complex initiatives from discovery to impact measurement. | Extensive experience in technical product management, deep understanding of software industry and customer needs, and ability to lead cross-team initiatives. | Job Description Make a Difference at Ivans Digital connectivity is the lifeblood of innovation. At Ivans, a division of Applied, we are at the heart of what is driving innovation across the entire insurance ecosystem. This is just one of the things that makes Ivans such a cool place to work. Making a difference - for the industry and within our team - is what pushes us to do better each day. Our culture is about more than developing the best technology. It's about being innovative, investing in our team, creating a customer-centric environment, and setting the industry up for the future. Position Overview We're searching for a Lead Product Manager to join our Product Management team in a remote or hybrid setting. This role sits at the intersection of business strategy, technology, and user experience, with a focus on building products that transform how insurance agencies and carriers work together. Applied is redefining collaboration across the insurance value chain, meeting users where they already work and enabling data to flow seamlessly across systems and partners. Our AI-powered platform helps customers make smarter decisions, operate more efficiently, and collaborate more effectively across the global insurance ecosystem. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do • Define and own product strategy within the carrier-agency collaboration domain, delivering initiatives that balance near-term business outcomes with long-term customer and platform value. • Develop a deep understanding of carrier and agency workflows, underwriting and distribution dynamics, and evolving market needs - clearly articulating the value delivered to internal stakeholders and external partners. • Lead complex, cross-team initiatives in partnership with Applied product teams and the Cytora organization, aligning priorities across platforms, data services, and shared roadmaps to solve multi-party industry challenges. • Drive system and experience design for end-to-end workflows, collaborating closely with engineering and architecture partners to define scalable, resilient solutions that span data ingestion, automation, triage, and collaboration. • Independently own complex, ambiguous product initiatives end-to-end, from problem discovery and solution definition through execution, launch, and impact measurement, with minimal oversight. • Drive clarity in ambiguous situations by framing problems, evaluating options, and making informed product decisions rather than waiting for direction. • Spearhead planning and execution ceremonies across multiple teams, providing a unified view of customer value across features, workflows, and release milestones. We're Excited to Learn More About You Your experience may include: • 10+ years' work experience with at least 8+ years in technical product management. • Comprehensive knowledge and experience of a wide range of product management practices, skills, and methodologies. • Deep understanding of the software industry and customer needs, including the ability to identify and act on new industry trends. • Experience in constructing cross -functional plans to deliver both features and releases, and successfully influencing stakeholders. • Experience in leading any product management ceremony, including retrospectives, stand-ups, refinement, and planning. • Ability to quickly identifying and prioritizing work to be done while removing barriers with no supervision. You may have other skills or credentials, including: • Insurance domain knowledge. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Ivans, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. You'll get to work with amazing people on cool innovation that brings the industry forward. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: • Medical, Dental, and Vision Coverage • Holiday and Vacation Time • Health & Wellness Days • A Bonus Day for Your Birthday Learn more about the people behind our products at https://www.ivans.com Our targeted starting base salary in the United States for this position ranges from $100,000 - $170,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Ivans, a division of Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote or #LI-Hybrid #LI-US

Lead discovery and design processes for enterprise software products, creating user flows, maps, wireframes, and prototypes to improve user experience. | Minimum 5 years in UX or related field, proficiency in design tools like Figma or Miro, strong research methodology skills, and experience in enterprise software environments. | Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Sr. UX Designer to join our US Employee Benefits team in a remote or hybrid setting. Our Employee Benefits team focuses on tailoring the agency management system experience for Benefits users, connecting carrier and partner solutions to digitize the round-trip of insurance. The Sr. UX Designer will handle projects across multiple products and ultimately be accountable for the delivery, quality, and success of the product's user experience throughout the entire product lifecycle. Strategically collaborate with the Product Management team to create solutions to challenging problems through generative user research, ideation, and designs & prototypes to provide users with an efficient experience that simplifies user interfaces and complex employee benefits insurance workflows. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do • Develop a strong understanding of our users' experience through our suite of products, and explore the needs and motivations of our target users • Strategize with stakeholders across multiple functions to identify and understand the impact of potential problem spaces • Collaboratively lead discovery with Product Management partners via mixed-methods research to acquire attitudinal and behavioral user data, synthesize and analyze results with related research efforts to deliver meaningful insights • Explore solutions in conjunction with stakeholders, creating one or more of the following artifacts: user flows, experience maps, journey maps, wireframes, and prototypes • Own workstreams from strategic planning through design hand-off, post-release testing, and research We're Excited to Learn More About You Your experience may include: • 5+ years of experience in UX, preferably in commercial software and enterprise environments. • Excellent communication, facilitation, problem-solving, reasoning, and analytical skills • Excellent understanding of user experience research methodologies and design principles • Proficiency in creating prototypes using tools such as Figma, Balsamiq, Miro, etc. You may have other skills or credentials, including: • Insurance industry or Insurance technology experience • Ability to quickly learn and adapt to new technologies and techniques - e.g., AI, Machine Learning, etc. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: • Medical, Dental, and Vision Coverage • Holiday and Vacation Time • Health & Wellness Days • A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $100,000 - $130,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid OR #LI-Remote #LI-US #LI-CA

Lead and manage process optimization, governance, and cross-functional projects related to product operations, ensuring alignment and efficiency. | Experience in product management, operations, or related fields, with skills in process design, tooling, and cross-team collaboration. | Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers, all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech industry, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview Applied Systems, Inc., a worldwide leader in insurance technology, is seeking a Product Operations Manager to join our Product Operations Team. Product Operations enables the achievement of product and business outcomes. Product Operations is responsible for process improvement design, tooling, automation, and leading all related cross-functional work and communication in support of our Product Teams. We are seeking a Product Operations Manager to drive process optimization, governance, and continuous improvement throughout the Product Development Lifecycle with a specific focus on Go-To-Market (GTM) and Post-Launch Success functions. In this role, you will be responsible for designing, refining, and standardizing processes that enable Product Operations Managers (POMs) to effectively support GTM and post-launch efforts. You will ensure POMs are equipped with the necessary tools, resources, and knowledge to execute these initiatives consistently and efficiently. You will lead the creation and implementation of standardized frameworks and best practices to ensure alignment with cross-functional stakeholders and operational consistency across product teams. This includes developing training materials, hosting workshops, and promoting efficient management of timelines, resources, and deliverables. You will also establish clear governance structures to ensure all stakeholders follow agreed-upon processes and adhere to quality standards. Collaborating closely with POMs and engaging with cross-functional teams, you will ensure that GTM processes remain consistent across the product portfolio. You will also lead cross-functional training efforts to drive awareness and adoption of best practices, empowering teams to execute initiatives with greater alignment and efficiency. Through ongoing support and guidance, you will empower teams to overcome challenges, maintain transparency, and drive product initiatives that deliver measurable success and long-term value for the business and its customers. What You'll Do • Lead and manage high-priority, cross-functional projects related to process optimization and governance, ensuring alignment and consistency across Go-To-Market (GTM) and Post-Launch Success initiatives, ultimately driving desired business outcomes • Effectively collaborate with individuals across various functions and SBUs at all levels, fostering a cooperative and productive work environment • Define and prioritize milestones to streamline processes for POMs, ensuring timely delivery and keeping stakeholders informed of any progress or changes. • Develop and oversee processes and governance for incorporating metrics and required instrumentation into GTM and Post Launch processes, driving teams toward actions and outcome achievement • Proactively identifies and communicates potential risks/issues, assessing their probability and potential impact, and develops strategies to manage risks. • Communicate critical issues and decisions to leadership, driving alignment and ensuring action is taken to maintain consistent governance of processes. • Resolves cross-functional issues within projects and programs effectively, demonstrating leadership without positional authority • Defines, documents, and establishes best practices for product operations, working with the team to implement standardized processes that enhance operational efficiency and consistency. • Take ownership of the tools supporting GTM and Post-Launch efforts, leading their implementation, training, and adoption, while proactively identifying opportunities for optimization and improvement. • Mentor team members, acting as a resource for colleagues with less experience, and enhancing their professional development. • Perform other duties as assigned. We're looking for someone who: • Can work remotely or from an Applied Systems office. • Ability to travel up to 10%. We're Excited to Learn More About You Your experience may include: • 3 - 5 years of experience in product management/product operations/product growth or related experience. Including: • Driving product adoption and growth initiatives, ensuring successful user engagement and expansion. • Familiarity with product adoption best practices, tools, and techniques to optimize product adoption and customer retention. • Leading and implementing process changes at scale, including managing change effectively across teams and ensuring smooth transitions • Experience in a leadership role within product operations or technical program management, ideally within a technology or software company, is a plus • Advanced ability to lead multiple concurrent, high-value projects to successful goal achievement, demonstrating in-depth knowledge and experience. • Highly proficient in collaborating effectively, resolving interpersonal issues blocking project success, and facilitating team member contributions. • Demonstrated understanding of business objectives, products being supported, cross-product implications, and cross-functional roles and dynamics. • Adept at working with tooling as part of the role, using selected tools as required to support function and SBU processes, including advanced skills with Pendo. • Advanced skills in time management, conflict resolution, timely decision-making, problem-solving, facilitation/communications, negotiation, risk identification/mitigation, adapting to change, delegation, and adaptation to change You may have other skills or credentials, including: • Insurance industry experience • Strong analytical and strategic thinking skills. • Familiarity with other Product Management tools, such as Jira Product Discovery, Jira Advanced Roadmaps, and customer feedback tools We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech, to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: • Medical, Dental, and Vision Coverage • Holiday and Vacation Time • Health & Wellness Days • A Bonus Day for Your Birthday • Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $90,000 - $125,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information, or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote or #LI-Hybrid #LI-US #LI-CA