4 open positions available
Drive product lifecycle and strategy execution for behavioral health portfolio, focusing on network access, provider performance, and value-based initiatives. | Requires 5+ years in network strategy or behavioral health management, strong analytical and interpersonal skills, and experience with value-based care preferred. | The Innovation Portfolio Strategy Advisor reports to a Behavioral Health portfolio director and drives the product lifecycle for assigned products within that portfolio. You will accomplish the product strategy developed by the portfolio director by translating strategy into actual product delivery. The Portfolio Strategy Advisor works across departments to form colleague teams that can support overall delivery of a product, sets prioritization, maintains alignment of effort, and owns delivery. The Innovation Portfolio Strategy Advisor is responsible for advancing Humana's behavioral health network quality and access across both Medicare Advantage (MA) and Medicaid (MCD) LOBs. This position will focus on developing and executing strategies to enhance provider performance, ensure true network access, and drive value-based initiatives that improve care quality and member outcomes. Key Responsibilities • Network Access Monitoring: • Establish and maintain real-time insights into general behavioral health (BH) network access and BH specialty areas access—including Substance Use Disorder (SUD), Autism Spectrum Disorder (ASD), and Dementia—across both MA and MCD. • Provider Performance Measurement: • Develop, implement, and manage provider scorecards and tiering systems to assess and differentiate provider performance and quality. • Cross-functional Collaboration: • Partner with MA and MCD network teams, MA network adequacy team, and market leadership teams to use network data and provider performance metrics for continuous improvement of network quality and efficiency. • Value-Based Initiatives: • Launch and lead Pay-for-Performance (P4P) projects for MA providers. Support and expand ongoing P4P programs within MCD, driving provider engagement and improved member outcomes. • Provider Relationship Management: • Manage Joint Operating Committees (JOCs) and sustain ongoing relationships with large provider groups. You will be the contact for issue resolution, troubleshooting, and strategic partnership development. Use your skills to make an impact Required Qualifications • Bachelor’s degree in healthcare, business, or related field • 5 +years’ experience in network strategy, provider relations, or behavioral health management within a managed care setting • Skilled in developing strategic partnerships and engaging with internal and external stakeholders to support behavioral health initiatives • Proven ability to work with multiple stakeholders, lead cross-functional teams and implement strategic initiatives • Strong analytical skills, with experience in provider performance measurement and network adequacy • Excellent interpersonal, negotiation, and communication skills Preferred Qualification • Master’s degree • Experience with value-based care and pay-for-performance models • In-depth knowledge of behavioral health provider networks for both MA and MCD populations • Ability to manage complex provider relationships and drive collaborative outcomes Additional Information Work-At-Home Requirements • WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense. • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required. • Satellite and Wireless Internet service is NOT allowed for this role. • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Interview Format As part of our hiring process, we will use an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$115,200 - $158,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 06-12-2026
Lead AI product strategy and delivery to improve patient experience and operational performance in healthcare. | 5+ years in AI product management with technical AI/ML knowledge and experience delivering AI products, preferably in healthcare. | The Lead Product Manager manages products for customer use. The Lead Product Manager works on problems of diverse scope and complexity ranging from moderate to substantial. You will report to the VP, Experience Transformation. Role Summary The CenterWell Customer Experience team is looking for a senior individual contributor to lead product strategy for components of the CenterWell AI portfolio. You will guide the development, and deployment of AI-powered solutions that improve patient experiences, clinical effectiveness, and operational performance across CenterWell. As Lead Product Manager, you will work with the automation portfolio team, data science and IT partners, and segment product and operations leaders to deliver AI capabilities across businesses. You will operate across the full lifecycle, from early-stage experimentation through scaled deployment, balancing innovation velocity with patient safety and regulatory thoughtfulness. You will have product judgement and technical fluency in AI and ML. We measure success by delivering responsible AI products with clear value and sustained real-world adoption. Responsibilities AI Product Strategy & Discovery • You will oversee the product roadmap for a defined set of AI capabilities within the broader CenterWell AI portfolio. • You will evaluate AI use cases in consideration of our priorities, clinical outcomes, and operational needs. • You will translate complex business problems into articulated product requirements, value hypotheses, and success metrics. • Conduct market and technology research to stay current on AI trends in healthcare and evaluate new tools, platforms, and vendors. • Collaborate across AI, automation, and generative AI efforts to shape cohesive end-to-end solutions. Product Delivery & Execution • You will lead cross-segment AI pilots from concept through validation, deployment, and adoption. • Define testing and validation approaches that assess both technical performance and real-world utility. • Maintain a business-aligned AI backlog, prioritizing work based on impact, feasibility, risk, and organizational capacity. • Partner with data science and IT teams to ensure AI solutions are production-ready and scalable. • You will guide end-to-end ownership of assigned AI products through launch and sustained performance monitoring. Trust, Governance & Responsible AI • You will foster relationships with clinical, operational, and functional partners through transparency, collaboration, and demonstrated outcomes. • Partner with subject matter experts to ensure AI solutions are grounded in workflows and deliver measurable improvements. • You will communicate AI capabilities, risks, and appropriate use cases to partners and end-users. • You will engage with governance, compliance, and validation processes, including considerations related to bias, accuracy, and regulatory constraints in healthcare. Measurement & Outcomes • Define clear success metrics and value measures for AI products, including clinical, experience, and financial outcomes. • Establish tracking and reporting mechanisms to demonstrate progress and return on investment to senior partners. • Use data and feedback to inform iteration, decommissioning, or scaling decisions. Use your skills to make an impact Qualifications • 5+ years of experience in product management, AI and ML product development, or related technical roles, with increasing scope and complexity. • Bachelor's degree. • Well-developed technical foundation in AI and ML concepts, including model types, training approaches, evaluation metrics, and deployment considerations • Demonstrated experience delivering AI-powered products from concept through production. • Experience navigating AI governance, model validation, and regulatory or compliance requirements. • Product judgement, combining analytical rigor, and user-centered thinking. Preferred Qualifications • Experience deploying AI solutions within healthcare operations, clinical workflows, or care delivery environments. • Familiarity with healthcare data ecosystems, including EHR platforms and interoperability standards. • Experience working with data science teams to shape problem framing, experimentation approaches, and productization of models. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 06-01-2026
Lead experience insight strategies, design and implement research, and translate insights into strategic recommendations to improve customer experience and business outcomes. | Requires 8+ years in experience strategy or customer insights, strong research design and synthesis skills, ability to influence teams, and familiarity with CX measurement frameworks. | The Research Consulting Lead – Experience Strategy & Insights plays a critical role on the CenterWell Customer Experience (CWCX) team. You will transform customer signals into clear insights, priorities, and decision confidence for business leaders. You will partner with Journey Transformation, VOC Insights, Analytics, Digital Products, and Business Units. You will define insight strategies, design and implement research, integrate multiple data sources, and connect experience insights to outcomes. You will operate as a strategic consultant, ensuring research and measurement efforts directly inform prioritization, investment decisions, and experience improvement roadmaps across CenterWell. You will report to the Director, Strategy Advancement. Insight Strategy & Maturity • Define and lead experience insight strategies with care for CenterWell, LOB, and enterprise priorities. • You will improve CX insight experience by integrating VOC, research, operational data, and analytics into a cohesive understanding of customer experience. • Ensure insights are decision-ready, prioritized, and tied to articulated business questions and outcomes. • You will shape strategic plans to improve organizational insights capability across developing, foundational, and advanced levels. Research & Validation • Lead qualitative and quantitative research to answer business and experience questions. • Validate hypotheses coming from VOC trends, journey analytics, and partner assumptions. • Partner with VOC Insights & Analytics teams to size impact, identify drivers, and connect experience insights to business measurements. • Ensure methodological thoughtfulness, insight quality, and practical applicability of research outputs. Measurement Frameworks & Decision Enablement • Define, socialize, and maintain experience measurement frameworks that connect customer outcomes to operational and financial performance. • Translate complex insight into clear narratives, possible effects, and recommendations tailored to executive and partner needs. • Support prioritization decisions by clarifying trade-offs, risks of inaction, and potential value creation. • Ensure confidence in decisions by identifying evidence gaps and recommending the right level of insight investment. Opportunity Identification & Prioritization • Identify systemic experience issues and new opportunities across journeys, channels, and assets. • Partner with teams (within CWCX and across BUs) to assess desirability, viability, and feasibility when evaluating experience opportunities. • Support development of prioritized CX portfolios and roadmaps with care for business strategy. • Ensure experience insights inform where we invest, sequences work, or deprioritizes efforts. Stakeholder Partnership & Influence • Be a trusted strategic advisor to business, product, digital, clinical, and operations leaders. • Facilitate structured discussions and working sessions to agree on problem definition, decision clarity, and success criteria. • Collaborate with partners by providing insight, prioritization guidance, and measurement plans that inform downstream design and implementation. • Improve the voice of the customer in enterprise decision-making through compelling storytelling and evidence. Use your skills to make an impact Required Qualifications • Bachelor's degree in social science, psychology, anthropology, human factors, market research, business, or related field. • 8+ years of experience in experience strategy, research consulting, customer insights, CX analytics, or human-centered research. • Qualitative and quantitative research design and synthesis skills. • Competence to translate research into strategic insight and executive-ready recommendations. • Experience linking customer experience insights to outcomes and metrics. • Influence across teams. • Facilitation and storytelling skills. • Working knowledge of CX measurement approaches (e.g., NPS, CSAT, or journey-level metrics). Preferred Qualifications • Master's degree in business, social science, market research, healthcare, public health, or related field. • Experience in healthcare, payer, provider, pharmacy, or regulated service environments. • Familiarity with VOC ecosystems, insight governance models, and CX frameworks. • Experience supporting enterprise or portfolio-level prioritization. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 06-23-2026
Drive sales growth by generating leads, managing sales funnel, negotiating contracts, and maintaining strong customer relationships within the transportation sector. | 2-5 years sales experience, preferably in transportation, strong communication and organizational skills, valid license with vehicle, and ability to travel extensively. | Envision: Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose – to keep us on the leading edge in safety, technology, and analysis. It’s not by chance that Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company. We win as a team when we work as a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you’re looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged employees looking to become part of a successful team: • A continuous learning environment that develops your individual career goals • A continuous improvement environment where all ideas are explored • Engaged coaches and mentors who will provide guidance but also allow autonomy • Team atmosphere • Competitive and comprehensive total rewards package including company paid group benefits and company sponsored retirement savings plan • Support of professional memberships and certifications • Standard office hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL)is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executive will work closely with internal and external customers as an integral part of our aggressive growth plans in North America. This is an exciting opportunity for a sales professional who enjoys a fast pace and can work well independently and with a team. Key Accountabilities: • Generating leads through cold calling, networking and referrals • Managing a balanced sales funnel, executing all steps of the sales process from target to close to continually secure new business • Exceed all standards for prospecting calls, presentations, proposals and closes • Maintaining and growing a client account base • Ensure a high level of customer satisfaction maintaining close contact with all customers – including follow up on concerns or other issues • Provide a solution based sales approach to drive new business with high end premium customers with high value products • Negotiate contracts and rate agreements • Develop, execute and monitor strategic and tactical goals to maximize sales, profit and to ensure sales targets are met or exceeded • Provide documented activity reports of your sales efforts on a daily, weekly and monthly basis • Provide ongoing reporting and analysis, including: territory trending, sales reports/analysis, CRM reports, trade spending analysis, expense reports, etc. • Follow all company policies, ethics and company procedures • Perform other duties as required What You Need To Be Successful In This Role: • Post-secondary degree and/or coursework in Business Administration / Commerce is preferred but not essential if candidate has appropriate sales training or experience • 2-5 years’ of selling experience is required • Other transportation industry sales experience is an asset • Fluent in English and French is preferred • Extremely organized, flexible, proactive and creative • Excellent selling, presentation and communication skills • PC competency in PowerPoint, Word and Excel program • Strong MS Office skills • Strong time management skills • Creative and effective problem solving ability • Excellent knowledge of North American transportation modes and customers • Detail and deadline oriented, with the ability to effectively prioritize and multi-task in a busy environment to meet tight deadlines • Strong verbal communication skills and interpersonal skills • Strong customer service focus • Ability to deal with rejection • Proven ability to build and maintain strong business relationships • Possession of a valid license and a suitable vehicle (extensive travel required) • Travel within Ontario / other Provinces and some US travel may be required (25%). How To Apply: If you are looking to join a premier transportation company, and become an integral part of results oriented team who constantly challenge themselves to Go The Distance for our customers and for each other, the role of Business Development Executive (FTL/LTL ) may be right for you. No phone calls, please. We thank all applicants; however, only those selected for an interview will be contacted. Challenger Motor Freight Inc. is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and aboriginal peoples. By submitting your resume, you consent Challenger Motor Freight Inc. to share this information within its divisions in order to identify other employment opportunities that you may be suitable for.
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