Apollo.io

Manage marketing campaign projects and coordinate with external agencies to ensure timely delivery of marketing assets. | 4+ years in marketing operations or project management with experience working with external agencies and familiarity with marketing technology platforms. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Marketing Operations Program Manager About the Company Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest-growing in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in a unified platform. By helping revenue professionals find accurate contact information and automate outreach, Apollo.io turns prospects into customers. Apollo raised a Series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and counts JD Sherman, former President and COO of HubSpot, among its board members. About the Role We are seeking a dynamic and detail-oriented Marketing Operations Program Manager to support the efficiency and execution of our marketing initiatives. Reporting to the Senior Manager of Marketing Operations, this role will focus on partnering with external agencies to coordinate and manage the development of marketing campaigns and assets. The ideal candidate is a proactive collaborator with strong project management skills, a deep understanding of marketing operations, and the ability to ensure seamless execution of marketing efforts in a fast-paced, high-growth environment. Key Responsibilities Agency Partnership & Coordination Act as the primary point of contact for external marketing agencies, managing relationships and ensuring alignment on project goals, timelines, and deliverables. Coordinate the development of marketing assets (e.g., digital campaigns, content, creative materials) with agencies, ensuring adherence to brand guidelines and campaign objectives. Oversee agency workflows, including brief creation, feedback loops, and approval processes, to ensure timely and high-quality delivery of marketing materials. Collaborate with internal teams and agencies to align on campaign strategies, audience targeting, and messaging. Campaign Execution & Project Management Manage end-to-end project plans for marketing campaigns, ensuring alignment with the broader marketing strategy and operational processes. Facilitate the execution of campaigns by coordinating tasks across internal teams (e.g., content, design, demand generation) and external agency partners. Track project milestones, budgets, and deliverables, ensuring campaigns are delivered on time and within scope. Support the Senior Manager of Marketing Operations in implementing standardized processes for campaign execution and operational intake. Marketing Technology Support Assist in the utilization of marketing technology platforms (e.g., HubSpot, Marketo, Salesforce) to support campaign execution and data integration. Ensure agency deliverables integrate seamlessly with Apollo’s marketing technology stack and custom marketing control plane. Support data accuracy and compliance in campaign-related activities, including audience segmentation and lead management. Performance Tracking & Reporting Work with the Senior Manager of Marketing Operations and Analytics & Intelligence teams to track campaign performance and report on KPIs. Provide insights on agency-driven campaign effectiveness, contributing to broader marketing performance analyses. Ensure agency deliverables meet quality standards through QA processes and performance reviews. Cross-Functional Collaboration Partner with internal marketing teams (e.g., demand generation, content, product marketing) to align agency work with Apollo’s go-to-market strategy. Collaborate with sales and revenue operations to ensure smooth lead handoffs and alignment on campaign objectives. Support global campaign efforts, including coordination with the global communication preference center for opt-in/opt-out preferences. Qualifications 4+ years of experience in marketing operations, project management, or a related role, with at least 1 year working directly with external agencies. Strong project management skills, with experience managing multiple stakeholders, timelines, and deliverables. Familiarity with marketing technology platforms (e.g., HubSpot, Marketo, Salesforce) and their application in campaign execution. Excellent communication and relationship-building skills, with a proven ability to manage agency partnerships and internal cross-functional teams. Analytical mindset with experience tracking campaign performance and contributing to data-driven decisions. Detail-oriented with a focus on operational excellence and quality assurance in marketing execution. Bachelor’s degree in marketing, business, communications, or a related field; project management certifications (e.g., PMP, Agile) a plus. The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Tier 1 Pay Range (San Francisco, New York City, Seattle) $159,000—$198,700 USD Tier 2 Pay Range (All other US Locations) $138,200—$172,700 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Provide legal support and develop processes for product and engineering teams, including legal review, risk mitigation, and training. | 7-10 years of legal experience, strong background in tech and SaaS, active U.S. bar membership, and experience in a fast-paced, remote environment. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Sr. Counsel, Product Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role Apollo is hiring a Senior Counsel, Product to serve in a key support capacity for both the Legal team and the broader Apollo.io product and engineering teams. This role is designed to be a “builder-operator” position: you will uplevel product counseling processes, implement scalable operating mechanisms, and provide clear risk guidance in a fast-paced, remote-first environment. Successful candidates will be natural builders, delighting implementing scalable processes for legal risk mitigation. Cross-functional collaboration will be a crucial part of your day-to-day job as you work to build strong relationships throughout the business. What You’ll Do Provide Strategic Legal Support to the Product & Engineering Teams Support the product counseling function within the Apollo Legal team, including advising the product and engineering teams on compliance with laws, and crafting risk mitigation solutions that balance legal requirements with business objectives Develop relationships with product managers and engineering managers to embed the Product Legal team as a stakeholder in the product development process Review product documentation and designs in connection with product development, product launches and platform enhancements Monitor legal and regulatory developments and assess impact on Apollo’s product offerings Scale the Product Counseling Function Support the product counseling function within the Apollo legal team, including processes and operations, working closely with product managers and engineering managers in developing best-in-class methods for legal review of our product development process Design, implement, and iterate on policies, processes, and procedures to improve the legal team’s engagement model with the product and engineering organizations with a focus on efficiency, automation and reportable metrics Develop training materials, legal playbooks and conduct training sessions for product and business teams Support the Marketing Function Represent Legal as a stakeholder in the product launch process, including reviewing communications and marketing materials related to product launches Provide general marketing support, including content review and review of communications in connection with GTM pricing initiatives and strategic legal advice in connection with marketing campaigns initiatives Be a Team Player Alongside Privacy & Commercial Work closely with Apollo’s Privacy Legal team on shared goals and objectives Support the Commercial Legal function in escalated product-related contracting questions and vendor contract review related to product implementations Required Qualifications: J.D. and active membership in at least one U.S. state bar (and ability to obtain in-house registration as required). 7-10 years of legal experience (law firm + in-house strongly preferred). Experience in a fast-paced, remote-first, global tech company; B2B SaaS strongly preferred. Ability to translate between business and technical risk and communicate clearly to business and technical constituencies Strong understanding of consumer protection laws and/or global data privacy laws Ability to work independently, prioritize tasks, and manage multiple projects efficiently in a fast-paced environment Builder-mentality - a roll-up your sleeves attitude to tackle with a collaborative, low-ego approach to collaborating across the organization Preferred Qualifications Understanding of AI/ML legal and related regulatory landscape, including AI governance Comfortable with and/or interested in using AI tools to enhance drafting, research, and workflow efficiency Prior experience with international compliance issues more broadly The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Tier 1 Pay Range (San Francisco, New York City, Seattle) $211,600—$264,500 USD Tier 2 Pay Range (All other US Locations) $184,000—$230,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Developing and maintaining sales and marketing analytics dashboards, improving data quality, and providing insights to leadership. | Experience in revenue or sales operations, proficiency in SQL, Salesforce, Looker, and data visualization, with cross-functional collaboration skills. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo is seeking a Senior Sales Operations Analyst to drive clarity, rigor, and scale across our go-to-market analytics and reporting. This role sits at the center of decision-making for Sales, Marketing, and Finance, ensuring our revenue engine is predictable, efficient, and trusted. You will own revenue analytics, reporting infrastructure, forecasting models, and GTM measurement frameworks, partnering closely with RevOps, Sales, Marketing, BI, Data Science, and Finance. Your work will directly inform leadership decisions around planning, investment, and execution. This role is designed for a senior individual contributor who thrives in ambiguity, brings structure to complex problems, and delivers durable analytical systems—not one-off analyses. You will be a force multiplier for the revenue organization by improving insight velocity, data quality, and confidence in our numbers. What You'll Do: Key Outcomes: Success in this role will be measured by your ability to: Build and maintain executive-ready dashboards used daily by Sales, Marketing, and Finance leadership, reducing ad-hoc reporting requests by 30–50% through improved data accessibility and documentation. Design and scale core reporting infrastructure that reduces time spent on manual reporting and data preparation by 75% or more. Deliver quarterly, high-impact insights and recommendations that inform leadership decisions (e.g., headcount planning, pricing, segmentation, coverage models), resulting in risk reduction or growth upside of ±5–10% against plan. Design, implement, or optimize measurement frameworks for core GTM processes (e.g., lead routing, funnel conversion, pipeline hygiene), driving at least a 5% improvement in productivity or efficiency. Improve revenue data quality and reliability by proactively identifying and resolving systemic data gaps or inconsistencies, reducing downstream reporting errors and cutting debates on “data accuracy” by 50% or more. Core Competencies: What we’re looking for: 7–10 years of experience working in Revenue Operations, Sales Operations, Analytics, or a related function, with hands-on experience in Salesforce (Reports & Dashboards), Looker, Google Sheets, and Snowflake. Proven ability to independently build and own sales forecasting, capacity, demand, and activity models, from initial requirements through ongoing iteration and improvement. Strong command of SQL and ETL / rETL best practices, with experience modeling and manipulating large, complex datasets with high accuracy and performance. Exceptional communication and data visualization skills, with the ability to clearly convey key performance metrics, pacing-to-plan, and team- vs-rep-level insights to both technical and non-technical stakeholders. Demonstrated ability to partner cross-functionally with Business Intelligence, Analytics, Data Science, and Finance to align on definitions, metrics, and decision-making. High ownership mindset with strong judgment in ambiguous environments; able to proactively identify problems, propose solutions, and see them through to impact. The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Tier 1 Pay Range (San Francisco, New York City, Seattle) $188,000—$258,500 USD Tier 2 Pay Range (All other US Locations) $164,000—$225,500 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Lead competitive intelligence and pricing programs to influence product positioning, messaging, and go-to-market strategies, partnering with multiple teams across the organization. | 6+ years in product marketing or related roles in high-growth SaaS, with experience in competitive analysis, messaging, and cross-team collaboration. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo is looking for a Senior Product Marketing Manager to build and scale our Competitive Intelligence and Pricing & Packaging programs. This is a highly strategic IC role for a product marketer who can combine market insight, competitive analysis, and pricing/packaging change management to influence company-wide decisions. You will be Apollo’s dedicated expert on the competitive landscape and commercial positioning—driving clarity on where we win, how the market is evolving, and how our GTM messaging should evolve in response. You’ll also gather and maintain intelligence on our market’s evolving pricing and packaging landscape, and lead rolling out pricing and packaging changes to our customer base. You’ll partner deeply with Product, Sales, Pricing & Strategy,, and Finance to ensure Apollo moves fast and confidently in a rapidly changing GTM technology ecosystem. What You’ll Do Competitive Intelligence Uplevel Apollo’s competitive intelligence program, including monitoring priority competitors, emerging entrants, and macro trends in the GTM/AI space. Conduct deep competitive analyses - win/loss patterns, product feature gaps, GTM motions, pricing comparisons, customer sentiment, etc. Translate competitive insights into campaign-level messaging, including launch narratives, demand gen themes, and field-facing positioning. Partner with the broader Product Marketing team to ensure a strong competitive angle is embedded across all messaging, from launches and solutions messaging to website copy and enablement materials. Establish a recurring competitive enablement loop across Sales, Customer Success, and Product, including battlecards, objection handling, and regular competitive updates. Create and own competitive talk tracks for priority competitors, partnering with Sales, Sales Engineering, and Enablement to support head-to-head competitive deals with clear guidance on when to lean in vs. when to walk away. Partner with Sales Enablement and RevOps to identify opportunities to improve competitive win rates. Develop targeted sales plays to support company-wide compete campaigns, and to address consistent loss patterns in specific segments, use cases, or deal sizes. Create executive-ready insights that influence product strategy, positioning, and long-term roadmap. Act as the internal expert on how Apollo wins in competitive moments, ensuring consistency and confidence across teams. Pricing & Packaging Collect and maintain competitive pricing and packaging intelligence. Establish a recurring competitive enablement loop across Sales, Customer Success, and Product around pricing and packaging differences, including pricing inclusion in battlecards, objection handling, and regular competitive updates. Proactively surface opportunities to change and improve our pricing and packaging to Pricing & Strategy, Product, and Product Marketing teams to remain competitive. Work with the Pricing & Strategy team to design and orchestrate pricing/packaging change management, including stakeholder alignment, impact analysis, rollout planning, internal enablement, and external communications. Lead cross-functional working groups across Product, Pricing & Strategy, Finance, Legal, RevOps, Enablement and Web to bring pricing and packaging changes to market. Own the customer and field-facing narrative for pricing/packaging updates, including messaging, collateral updates, sales readiness, and customer rollout plans. Over time: contribute to pricing research and strategy (willingness to pay studies, segmentation, value metrics, elasticity research) as skills and bandwidth allow. Support the evolution of Apollo’s pricing architecture across both PLG and sales-led motions. What we’re looking for: 6+ years experience in Product Marketing, Competitive Intelligence, Pricing Strategy, or adjacent roles in high-growth B2B SaaS. Proven experience building competitive programs, distilling complex landscapes, and delivering insights that shape product and GTM decisions. Prior Product Marketing experience - must have prior experience creating and owning messaging, creating and keeping up to date customer-facing collateral, create and rolling out sales plays Excellent communicator and storyteller, able to synthesize complex inputs into crisp narratives, skilled at tailoring messaging for different personas and channels Demonstrated ability to lead cross-functional change management across a variety of teams spanning Product, Legal, Finance, Data Science, Enablement. Sales, Customer Success, and more Analytical and action-oriented—you know how to connect the dots between product usage, customer insights, and revenue impact, are able to balance deep analysis with fact-paced execution. A self-starter who thrives in fast-paced environments and has a bias for action Ownership mentality—you take initiative, follow through, and hold yourself to a high bar The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Tier 1 Pay Range (San Francisco, New York City, Seattle) $140,000—$210,000 USD Tier 2 Pay Range (All other US Locations) $124,000—$186,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Manage support analytics, drive operational efficiency, and lead AI integration initiatives to enhance support team performance. | 3-5 years in SaaS support or business operations, experience with support platforms and automation tools, proven ability to lead cross-functional projects and implement AI solutions. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the role We are seeking a highly analytical and versatile Support Operations Manager to join our Customer Support Operations team. This role serves as the operational and analytical backbone of Support; you will be responsible for building and managing scalable programs around process improvement, automation and AI adoption to transform Support into a true growth lever for Apollo. This role will also own Support analytics, reporting, and insights, ensuring the team has full visibility into performance and opportunities for improvement. As the Support Operations Manager, you’ll own Support reporting, analytics, and performance measurement, as well as program manage initiatives that enhance operational efficiency, AI adoption, and agent productivity. You’ll act as a strategic and tactical partner to Support leadership—balancing hands-on execution with forward-looking problem solving across systems, process, and people operations. This is an ideal opportunity for a proactive, data-driven operator who thrives in high-growth, product-led environments and is excited about combining strategic problem-solving with hands-on operational execution. Responsibilities: • Act as the operational project manager for Support initiatives, driving alignment and execution across teams. • Build and maintain Support dashboards and reports that surface insights on SLA attainment, cost per ticket, CSAT, deflection, and efficiency. • Conduct ad-hoc analyses to uncover the drivers of operational performance and recommend data-backed improvements. • Lead and manage the bonus program, partnering with Finance and People teams to ensure accurate calculations, clear communication, and strategic alignment. • Translate support data and insights into actionable recommendations for leadership to improve efficiency, quality, and retention. • Champion the adoption of AI-powered solutions—from chatbots to QA automation to workflow optimization—to continuously enhance Support’s productivity and scalability. • Add cross-functional and which teams working with Qualifications: • 3–5 years of experience in Support Operations, RevOps, or Business Operations, ideally in a SaaS environment. • Experience in program management of cross-functional initiatives that drove measurable outcomes in efficiency or retention. • Proven track record of implementing AI-driven support tools (chatbots, workflow automation, or AI QA) to drive efficiency • Strong analytical background with hands-on experience in data reporting and visualization (Looker, Hex, Tableau, or similar). • Hands-on experience with support platforms (Intercom, Zendesk, Salesforce Service Cloud, or similar), workflow automation tools. • Excellent communication and collaboration skills, with the ability to influence stakeholders across GTM, Product, and Engineering. • Demonstrated ability to manage or design bonus programs • Thrives in high-growth, product-led environments with a bias toward simplicity, speed, and measurable impact. Benefits Apollo Stock Options Remote Work Dental & Vision Maternity Benefits • ️ Life/Disability 401K Plan Mental Health and EAP Assistance Office Equipment Allowance ✈️ Travel Insurance The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $110,000 - $165,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

Manage a customer portfolio to drive product usage, identify expansion opportunities, and ensure customer satisfaction. | 4-5 years in B2B SaaS sales with a proven revenue track record, pipeline development, and cross-team collaboration experience. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Role Overview: The Account Management (AM) Mid-Market role is newer within the Customer Success organization at Apollo.io. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale. In this role you will act as the primary and often sole point of contact for a Tier 1 / Tier 2 Mid Market customer portfolio and will be responsible for continuous activation and use case expansion across your book of business. Key Responsibilities: Close Incremental Business Opportunities: Identify and close expansion opportunities within Tier 1/Tier 2 Mid Market accounts. Drive Value and Growth: Conduct virtual meetings, including enablement and product activation sessions and business reviews, to drive value and growth with customers. Portfolio Ownership: Maintain a high level of organization and attention to detail, taking ownership of customer situations and seeing them through to resolution. Collaborate Cross-Functionally: Work closely with internal teams to ensure a seamless customer experience. Core Competencies: Customer-Centric Mentality: Balance customer needs with business objectives. Product Aptitude: Enthusiastically explore product capabilities to drive usage and adoption. Revenue Mindset: Proven ability to generate pipeline and close revenue through upsell, cross-sell, and upgrades. Curiosity: Eagerness to learn about sales tech, customer business models, and industry trends. Cross-Functional Collaboration: Ability to work effectively with internal teams to achieve mutual success. Qualifications: 4-5 years of experience in B2B SaaS sales, preferably in product-led growth environments. Proven track record of consistently meeting monthly or quarterly revenue targets. Experience in developing a 3x pipeline through a blend of inbound leads and targeted account planning. Comfortable identifying additional use cases and expansion opportunities. Experience working cross-functionally with customer success, support, marketing, legal, and product teams. Goals & Activity Expectations: Achieve Monthly Revenue Targets: Consistently meet or exceed monthly revenue targets as a fully-ramped account manager. Generate 3x Pipeline Coverage: Develop and maintain a pipeline that is three times the coverage needed, based on a 40% win rate. Account Plans Development: Create detailed account plans for the top 20% of your book of accounts, focusing on growth strategies and potential opportunities. Drive Product Activation: Conduct in-depth analysis of accounts' current usage to identify opportunities for product activation and increased adoption. Schedule Customer Meetings: Conduct at pace (pre determined) customer meetings per week to engage with and understand customer needs and opportunities. Deliver on Account Touches: Make at pace (pre determined) account touches per week to ensure consistent and proactive customer engagement. The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $200,000—$210,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Design, deploy, and optimize Apollo platform usage to build AI-native inbound and outbound engines, and own GTM interventions for high-value customers. | Extensive experience in sales operations, RevOps, or growth leadership, with strong technical acumen in sales automation, AI platforms, and data analysis, along with a customer-obsessed mindset. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. As a Go-To-Market Engineer (GTME), you are a success architect: part outbound campaign strategist, part AI workflow orchestrator, and full time trusted customer advisor. You design, deploy, and optimize Apollo product usage. Your goal: build AI-native inbound & outbound engines that generate pipeline at scale, consume credits, and grow our customer’s businesses. You will own GTM interventions for high value or high potential Apollo customers by blending: • Assessment and Analysis of Accounts you touch. • Robust deliverables (Configurations) of the Apollo Platform that leave the customer accounts better than you found them. • Demonstrate advanced GTM strategy and ways to leverage the Apollo Platform effectively for the customer’s JTBD (Jobs to be Done), including highlights of: • Signal-based ICP logic • AI-generated messaging + Advanced prompting • Campaign architecture Apply if you’re a… • Data Whisperer: You’re not just comfortable with data – you speak data. You know how to turn complex data sets into clear, actionable strategies that fuel revenue growth. ICP, TAM, SAM are heavily in your vocabulary. • Tech Tinkerer: CRMs, sales automation tools, AI platforms – you’ve mastered all. You’ve worked w/ cutting-edge sales tech + understand how to leverage to your advantage (and ours!). • Process Ninja: You can spot inefficiencies a mile out and turn chaotic workflows into smooth, optimized operations. Efficiency is your middle name. • Customer Obsessed: You are customer obsessed. Building lasting client relationships w/ raving fans is your jam. • Growth Guru: With 4+ years of experience in Sales Ops, RevOps, Growth, Account Management, or Sales Development leadership, you’ve been in the trenches and know how to scale GTM strategies in a fast-paced, results-driven world. What You’ll Do… • Design and execute adoption and expansion plays across the post-sale journey, leveraging AI, product telemetry, and signal-based triggers. • Own key growth outcomes — including GRR, NRR in the form of credit consumption uplift, as well as seat expansion. • Deliver playbook-driven interventions that drive measurable impact. • Partner with clients to refine their GTM strategies and align them with pipeline and revenue objectives. Make them successful at GTM. • Stay ahead of GTM tech trends, continuously refining our stack to maintain a competitive edge. In a Nutshell… • A go-to-market-native builder who speaks native inbound/outbound sales, thinks in systems, and codes growth. The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Tier 1 Pay Range (San Francisco, New York City, Seattle) $136,000 - $180,000 USD Tier 2 Pay Range (All other US Locations) $120,000 - $165,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

Manage cross-functional initiatives, facilitate team rhythms, and ensure execution of growth projects. | Proven project management experience in a fast-paced, high-growth environment with strong communication and stakeholder management skills. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We’re hiring a highly organized, proactive Project Manager (Fixed Term) to run the operating backbone of our Growth & Acquisition team. This role is equal parts project management, cross-functional operator, and executive leverage. You’ll partner closely with Growth leadership and stakeholders across Product, Engineering, Marketing, Sales, RevOps, CS, Finance, and Legal to bring structure to complex initiatives, turn ambiguity into action, and ensure high-impact work moves from idea to execution. You’ll be responsible for the team’s operating cadence, cross-functional execution, and clear, exec-ready communication—ensuring leaders can stay focused on strategy and results. This is a full-time fixed term role starting at 6 months, with potential for extension or conversion to a permanent role. What You’ll Do Run the Growth & Acquisition operating cadence Own weekly and biweekly team rhythms: agendas, pre-reads, notes, action items, follow-ups, and decision capture Ensure “what matters this week” is clear and commitments actually land Organize and facilitate: Weekly Growth & Acquisition team meetings Monthly culture meetups Planning and execution of the July Team Offsite Program-manage cross-functional initiatives end-to-end Own planning → kickoff → execution → launch → readout for major initiatives, including but not limited to: Internationalization Product launches Strategic, high-impact growth initiatives Build and maintain integrated project plans with milestones, owners, dependencies, risks, and critical path Ruthlessly manage scope, timelines, and trade-offs to keep work moving Proactively identify blockers and risks; escalate early with options and recommendations — no surprises Be the hub for cross-functional alignment Act as the primary point of contact for XFN partners (Product, Engineering, Marketing, Sales, RevOps, CS, Finance, Legal, etc.) Own cross-functional dependencies, surface misalignment early, and drive teams to resolution while keeping execution moving. Executive communication & narrative packaging Turn messy inputs into clean, exec-ready outputs: Weekly leadership updates Monthly scorecards and business review materials Decision memos and “what changed / what we need” summaries Reduce ad-hoc pings by creating clear, trusted updates Metrics, OKRs, and status reporting Ensure the team consistently tracks OKRs and key initiatives, providing clear editorial updates that explain progress and impact. Maintain lightweight dashboards and status updates highlighting progress, risks, asks, and next milestones Ensure every initiative has clear owners, success metrics, timelines, and documented outcomes What We’re Looking For Proven experience in project management, preferably in a high-growth, cross-functional environment working with a growth and/or XFN product leader Strong ability to manage multiple projects simultaneously without losing attention to detail Exceptional cross-functional communication and stakeholder management skills; you can align teams without authority Highly organized, with a strong bias toward action and follow-through Comfortable operating in ambiguity and adapting quickly as priorities shift Ability to ruthlessly prioritize and make trade-offs to maximize impact Confidence running meetings, aligning teams, and holding owners accountable Experience working with OKRs, timelines, status reporting, and common PM tooling (Notion, Docs, spreadsheets, Jira/Asana, Slack) Nice to Have Experience supporting Growth, PLG, Marketing, or Acquisition teams Familiarity with international expansion or product launch workflows Experience managing experiment-heavy roadmaps Experience planning team offsites or culture-building initiatives Prior experience as a contractor or in a fast-scaling tech company Why Join Us High-impact role with visibility across key company initiatives Direct partnership with Growth & Acquisition and cross-functional leaders Potential to extend the contract or convert to a full-time role Collaborative, fast-paced, and growth-oriented team culture We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

The Customer Support Enablement Lead will own and evolve the end-to-end enablement experience for the support organization, focusing on the 6-week new hire onboarding program. This role involves facilitating onboarding experiences, designing training initiatives, and building scalable learning paths for new hires and tenured agents. | Candidates should have 6+ years of experience in customer support, enablement, or training roles, with a strong background in the SaaS industry. Proven skills in live facilitation, strategic program building, and using enablement tools are essential. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We are looking for a tenured and strategic Customer Support Enablement Lead to join our team in Manila, Philippines . This role will own and evolve the end-to-end enablement experience for our support organization, with a primary focus on delivering and improving our 6-week new hire onboarding program. You’ll lead in-person facilitation, partner closely with our US-based Everboarding Manager, and co-design ongoing training programs that are scalable, data-informed, and aligned with our business goals. You are not only a skilled facilitator, but also a builder—someone who thrives in fast-paced environments, understands the nuances of SaaS support, and knows how to translate performance metrics into targeted enablement strategies. Responsibilities Lead New Hire Onboarding (Manila, Philippines ): Own the strategy, execution, and measurement of our 6-week onboarding program for new support hires Facilitate in-person onboarding experiences, ensuring sessions are engaging, relevant, and role-specific Maintain and continuously iterate onboarding documentation, checklists, and training resources Design onboarding certification processes and track ramp milestones to measure readiness and success Ongoing Enablement facilitation designed: Collaborate with the GTM Support Enablement Manager to identify enablement needs based on CSAT, QA, ticket/chat metrics, and product changes Co-develop ongoing training initiatives across key areas like tools, workflows, tone/quality, product updates, and customer experience best practices Create feedback loops and reporting mechanisms to ensure program effectiveness Build Scalable Programs: Design scalable learning paths for new hires and tenured agents, including live training, async/self-paced content, microlearning, and certification tracks Use enablement tools (e.g., LMS, content hubs, feedback surveys, Maestro) to deliver, track, and refine training at scale Work cross-functionally with QA, Product, Support Ops, and L&D to align training with business goals Measure and Iterate: Define and manage success metrics for enablement programs (e.g., time to productivity, QA scores, CSAT, and knowledge assessments) Analyze qualitative and quantitative feedback to improve program structure, delivery, and outcomes Champion a culture of learning and continuous improvement within the support organization Qualifications 6+ years of experience in customer support, enablement, or training roles, with direct ownership of onboarding and learning programs SaaS industry experience required Proven ability to lead live in-person facilitation and instructional delivery, ideally with experience onboarding support agents or specialists Strategic thinker with a track record of building programs that are data-informed and results-oriented Strong experience using enablement or learning tools (e.g., LMS, Google Suite, Notion, survey tools, feedback dashboards) Excellent cross-functional collaboration and stakeholder management skills Bilingual (Spanish and English) Bonus: Experience designing training for chat/ticket-based support, quality assurance alignment, or customer experience coaching. Bonus: Familiarity with salesforce.com, Apollo.io, Maestro, Intercom systems We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Lead complex, cross-functional service initiatives that span product, operations, support, and business domains. Translate business strategy, metrics, and user insights into a cohesive service vision and roadmap. | 8+ years of experience in UX or product design, with at least 3+ years focused on service or systems design. Strong systems thinking with the ability to understand dependencies, handoffs, and feedback loops across teams and products. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the team: At Apollo, product design is led by an accomplished team with decades of experience from some of the world’s most influential product organizations — including Atlassian, Google, PayPal, Intuit, Amazon, and Meta. Collectively, we’ve shaped and defined the experiences across category-defining SaaS tools, scaled global systems, and built high-performing teams that elevate the impact and culture of design across organizations. Our vision is to build the most customer-obsessed, data-driven, and human-centered design organization in SaaS — one that integrates the power of AI to elevate Apollo’s product and set a new standard for go-to-market software design. About the role: Apollo is hiring a Staff Service Designer to define and scale how our end-to-end experiences come to life across products, systems, and teams. You’ll connect the dots between people, tools, and workflows to design cohesive services that help customers succeed and our teams operate more effectively. This role blends deep design craft with strategic systems thinking. You’ll partner with product, engineering, operations, and research to shape how Apollo’s ecosystem works together, ensuring every touchpoint feels connected and intentional. Responsibilities: Lead complex, cross-functional service initiatives that span product, operations, support, and business domains. Translate business strategy, metrics, and user insights into a cohesive service vision and roadmap. Cultivate stakeholder alignment through storytelling, facilitation, and shared artifacts such as blueprints, ecosystem maps, and journey maps. Build and maintain service blueprints, journey maps, ecosystem maps, and system diagrams to visualize and communicate service logic and handoffs. Establish success metrics and feedback loops to measure and refine the performance of service experiences. Lead change management around new service models and patterns, influencing adoption and operational readiness. Lead service-level research agendas including user interviews, ethnographic studies, and operational diagnostics. Synthesize insights into actionable service strategies and design opportunities. Qualifications 8+ years of experience in UX or product design, with at least 3+ years focused on service or systems design. Strong systems thinking with the ability to understand dependencies, handoffs, and feedback loops across teams and products. Expertise with service design artifacts such as journey maps, blueprints, and system diagrams, and collaboration tools like Figma, FigJam, and Miro. Skilled in qualitative and quantitative research and the synthesis of insights into design strategy. Proven experience leading cross-functional initiatives that span digital and operational touchpoints. Excellent facilitation skills and the ability to lead workshops, design sprints, and alignment sessions. Strong visual communication and storytelling skills, able to translate complex systems into clear narratives. Ability to drive alignment and influence across organizational boundaries. Strong change management skills and the ability to gain buy-in for new processes or frameworks. Bonus Experience in B2B SaaS or enterprise software. Familiarity with GTM, sales, or workflow systems. Exposure to AI-driven or automated service experiences. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $182,750—$215,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Design and manage outbound sales campaigns, collaborate with sales leadership, ensure operational excellence and data accuracy, and implement AI-driven tools to increase sales rep productivity. | 5+ years in sales or revenue operations, experience supporting account executives, expertise in outbound campaign design and reporting, and ability to work in a fast-paced SaaS environment. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We are seeking a highly motivated and detail-oriented Sales Operations Manager (Outbound Pipeline Generation) to join our Revenue Operations team. This role will be the primary operational partner to Apollo’s Account Executive and Account Management teams, working closely with sales leadership to orchestrate outbound-focused campaigns. Your primary goal will be to increase rep productivity by +5% through outbound pipeline generation. You will design and manage campaigns, build processes for accountability and execution, and ensure operational excellence across outbound motions. This role is ideal for a proactive, data-driven operations professional who thrives in high-growth environments and can balance execution with strategic planning. What You’ll Do Campaign Operations Design and launch new outbound campaigns using the latest and greatest from our own Apollo tool Be at the forefront of our Ai innovation, implementing and testing Apollo’s Ai features into our campaigns Maintain campaign documentation, roadmaps, and calendars. Set goals, and drive acceleration where we’re exceeding, and troubleshoot where we’re falling behind. Inspection and ensure accountability to playbooks and activity adherence. Manage data accuracy through reviews and audits. Cross-Team Collaboration Liaise with Sales leaders (e.g., Garris, Paula, frontline managers) to build strategies. Provide data support for whitespacing, champion mapping, leadership outreach, and account penetration. Ensure alignment on execution and adherence to account planning workflows. Deliverability & Capacity Configure new users with appropriate domains and manage requests for large-scale outbound campaigns. Collaborate with Corporate Engineering, external deliverability consultants, and Marketing (DG) to ensure best practices and knowledge sharing. Qualifications and Experience 5+ years of experience in Sales Operations, Revenue Operations, or a related role. Demonstrated experience supporting Account Executives and/or Account Management teams. Strong background in outbound campaign design, reporting, and process adherence. Experience working in fast-paced, product-led, high-growth SaaS companies. Exceptional skills in cross-functional collaboration, data analysis, and operational problem solving. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $155,000—$175,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Develop backend software from scratch with influence on tools, technologies, and product in an agile, fully remote environment. | Senior-level backend engineering experience with cross-functional collaboration, focus on quality, automation, and performance improvements. | As a Senior Backend Software Engineer, you will be a critical part of our growing company, working on a cross-functional team to implement best practices in technology, architecture, and process. You'll have the chance to work in an open and collaborative environment, receive and give hands-on mentorship and have opportunities to grow and accelerate your career. You love both learning and teaching. In this role, you will be interfacing with design, front-end, analytics, as well as teams outside of Engineering. You enjoy working cross functionally to solve hard problems and make an impact. At Apollo, you strive for quality, and are obsessed with improving quality, automation, and squashing any bugs that sneak through. You have a drive to constantly investigate performance improvements and innovative ideas. This is how we organize our work This is how we work • in house • you can change the project • you have influence on the choice of tools and technologies • you have influence on the technological solutions applied • you have influence on the product • you develop the code "from scratch" • you focus on product development • agile Development opportunities we offer • development budget • industry-specific e-learning platforms • intracompany training • technical knowledge exchange within the company What we offer • Base salary + 8-12% yearly bonus + equity • Contract of employment (Polish UoP) + AKUP 50% tax deductible costs with 70% creativity factor for the Eng roles • 100% remote work (we don’t have offices and we don’t plan to have them) - no hybrid, no forcing people to get back to the offices • Allianz Medical Package and Warta Life Insurance covered by Apollo • 1200 USD educational budget • 300 USD Work From Home Stipend • 4 additional PTO days for Engineering (Rest Days) • 100% remote work and flexible working hours What You’ll Love About Apollo Besides the great compensation package and culture that thrives in openness and excellence, we invest tremendous effort into developing our remote employees’ careers. The team embraces that we have a sole purpose: to help customers maximize their full revenue potential on the Apollo platform. This mindset opens us up to a lot of creative approaches to making customers successful at scale. You’ll be a significant part of a lean, remote team, empowered to really own your role as a proactive educator. We’re very collaborative at Apollo, so you’ll be able to lean on your teammates, even in adjacent departments, to help you achieve lofty goals. You’ll be supported and encouraged to experiment and take educated risks that lead to big wins. And, you’ll have a whole team remotely by your side to help you do it!

Lead and develop PR, internal, and executive communications strategies to enhance brand awareness, employee engagement, and executive visibility. | 10+ years of communications experience with expertise in PR, internal and executive communications, strong storytelling and interpersonal skills, preferably in fast-paced environments. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role: We are seeking a dynamic and strategic Communications Leader to elevate our brand and strengthen our voice across all audiences. This role is responsible for leading external communications (including public relations), internal communications, and executive communications. The ideal candidate is a skilled storyteller, trusted advisor to senior leaders, and passionate about creating meaningful connections both inside and outside the company. Key Responsibilities: Public Relations & External Communications • Develop and lead the PR strategy to increase brand awareness and enhance reputation. • Manage media relations, including developing press releases, briefing documents, and fostering strong relationships with key journalists and outlets. • Partner with marketing and product teams to drive narratives around company milestones, product launches, partnerships, and thought leadership. • Oversee crisis and issues management, ensuring rapid and transparent communication during sensitive moments. Internal Communications • Design and execute internal communications programs that foster employee engagement, alignment, and culture. • Partner with HR, Operations, and Executive teams to communicate key initiatives, company priorities, and organizational updates. • Own content development for All Hands meetings, newsletters, intranet updates, and other internal channels. Executive Communications • Serve as a strategic partner to senior leaders, developing messaging, speeches, presentations, and thought leadership content. • Drive visibility for executives through media opportunities, industry events, and owned channels. • Coach leaders on effective communication styles and delivery. Qualifications: • 10+ years of experience in communications, with expertise across PR, internal comms, and executive comms. • Proven track record of developing and executing successful communications strategies. • Excellent written and verbal communication skills; adept at crafting clear, compelling narratives. • Strong interpersonal skills with the ability to influence and build trust across all levels of the organization. • Experience in fast-paced, high-growth environments preferred. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $140,000—$175,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Develop and manage digital customer success programs, optimize operational processes and systems, partner with cross-functional teams to drive revenue growth and exceed KPIs. | 5+ years in customer or revenue operations, 3+ years working with executives, proficiency in Salesforce, Looker, SQL, Excel, experience in product-led and high-growth companies, and team building. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We are seeking a highly motivated and detail-oriented Senior Customer Operations Manager to join our Revenue Operations team. In this pivotal role, you will be responsible for developing the Digital Customer Success program, and supporting our Onboarding / Customer Success teams by designing, implementing, and managing best-in-class operational processes. Your focus will be on driving effectiveness, productivity, and scalable growth strategies across the post-sales organization. As a key partner to revenue-driving teams, you will take ownership of critical systems and workflows, champion process excellence, and contribute meaningfully to the company’s go-to-market execution. This role is ideal for a proactive, data-driven operations professional with experience in fast-paced, product-led, high-growth environments. What You’ll Do Develop a Digital Customer Success program to engage with every customer at scale Implement an actionable customer health score to reduce churn and improve NDR Standardize customer metrics, create and manage corporate reporting assets Optimize systems integrity, data quality, and operational processes with Revenue Operations cross-functional teams Partner with GTM cross-functional partners to exceed corporate KPIs and OKRs Qualifications and Experience required to apply for this role 5+ years working in a Customer Operations or related Revenue Operations role 3+ years experience working with executive level stakeholders Proficient technical skills: Salesforce, Looker, SQL, Excel Strong track record of building teams from the ground up; experienced with Digital / Customer Success, Account Management leaders Product-led company experience Early-stage, high-growth company experience The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $165,000—$185,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!