Apollo.io

Leading communications, grant writing, and fundraising efforts for nonprofits, with a focus on community outreach and stakeholder engagement. | Extensive experience in nonprofit communications, fundraising, and grant writing, with leadership roles and a strong network in the nonprofit sector. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Position Overview: The Lifecycle Marketing Manager will own end-to-end lifecycle programs that drive customer adoption, expansion, and retention across Apollo’s install base. You’ll use product, usage, and billing signals to segment customers, launch targeted campaigns across email and in-app channels, and improve early-lifecycle activation and long-term value. You’ll run experiments, analyze performance, and partner closely with Sales, CS, Product, and Marketing Ops to align campaigns with GTM priorities. With strong data skills and an AI-first workflow, you’ll continuously optimize journeys, maintain clean lifecycle infrastructure, and identify new opportunities to grow seat and credit utilization within existing accounts. Responsibilities : 1. Expansion & Retention Campaign Execution Own the end‑to‑end execution of lifecycle journeys for install‑base customers across channels (email, in‑app, etc.) focused on adoption, expansion, and renewal. 2. Signal-Based Targeting & Segmentation Use customer, product usage, and billing data to define segments such as high‑growth accounts, underutilized seats, low‑usage customers, and expansion‑ready accounts, and tailor campaigns accordingly. 3. Onboarding & Early Adoption Support (with Expansion Lens) Support optimization of early‑lifecycle journeys (first 30/60/90 days) to ensure new customers adopt the features and behaviors that unlock long‑term retention and expansion. 4. Experimentation & Optimization Run A/B and multivariate tests on messaging, timing, triggers, and segmentation. Analyze performance and share clear recommendations to improve seat & credit utilization, expansion opportunities, and retention. 5. Measurement & Reporting Define and track KPIs for your programs (seat utilization, credit utilization, expansion pipeline influenced, churn indicators). Partner with RevOps and Marketing Ops to create dashboards and recurring reports for your area of ownership. 6. Cross-Functional Collaboration Work closely with Sales, Customer Success, Product, Product Marketing, Growth, and Marketing Ops to ensure install‑base campaigns are aligned with GTM plays, product launches, and CS motions. 7. AI-First Lifecycle Operations Use AI tools to brainstorm campaign ideas, generate copy & variants, assist with QA, and summarize results, increasing both speed and quality of execution. 8. Lifecycle Infrastructure & Hygiene Maintain clean, well‑documented workflows and campaign logic. Partner with Marketing Ops on list health, deliverability, and segmentation hygiene for lifecycle programs. Create and update playbooks for the campaigns and components you own. 9. Ownership & Continuous Improvement Independently identify gaps and opportunities in the expansion lifecycle, propose solutions, and execute well‑scoped projects that ladder up to quarterly team goals. Requirements: Must‑Have Experience • 3–5+ years in Lifecycle Marketing, CRM, Growth Marketing, or related roles, ideally in B2B SaaS or a similar subscription model. • Hands‑on experience designing and executing campaigns across at least two of the following stages: adoption, expansion, retention, renewal (install‑base experience strongly preferred). • Proficiency with lifecycle / marketing automation tools such as Customer.io, Braze, Iterable, Marketo, HubSpot, or similar (including building segments, triggers, and multi‑step flows). • Strong data literacy, comfortable pulling and interpreting performance reports, building segments from behavioral and firmographic data, and translating numbers into action. • Proven track record of running experiments (A/B tests, multivariate tests) and iterating based on results. • Demonstrated ability to collaborate with Sales and Customer Success teams and incorporate their feedback into lifecycle programs. • Clear, concise written communication skills, especially for email and in‑product messaging. Must‑Have Behaviors / Competencies • Ownership & Accountability: Owns well‑scoped projects from brief through launch and iteration, keeps stakeholders informed, and takes responsibility for outcomes. • Problem Solving: Comfort with ambiguous, open‑ended lifecycle problems; can break them into actionable steps and identify the right solution with limited guidance. • Customer & Business Focus: Balances customer experience with business goals (expansion, utilization, retention) when designing journeys. • Growth Mindset: Actively seeks feedback, iterates quickly, and embraces experimentation and learning. • Collaboration & Communication: Skilled at working with cross‑functional partners, engaging in productive debate, and aligning on timelines and priorities. • AI Fluency: Curious and proactive about using AI tools to work faster and smarter, not just harder. Nice‑to‑Have Experience • Experience specifically driving seat expansion, multi‑team rollouts, or cross‑department adoption within existing accounts. • Familiarity with product analytics tools (e.g., Amplitude, Mixpanel, internal dashboards) and/or basic SQL or BI tools. • Experience contributing to modular design systems for email or in‑product messaging. • Prior involvement in building churn‑prevention or save programs. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $128,000—$160,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Leading and developing global training programs, coaching enablement teams, and building scalable systems for service teams. | 4-7 years in leadership or enablement roles, facilitation skills, process development experience, and willingness to travel extensively. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Role Overview Apollo is expanding rapidly, and our global service teams need a leader who knows how to build capability, confidence, and performance at scale. The GTM Service Enablement Manager leads the team responsible for new hire training, everboarding, and ongoing coaching for Support, Onboarding, and Care. This role focuses on developing the humans who deliver training and creating the systems that ensure every employee, in every site, is prepared to deliver a Best in Class customer experience. You do not need a long background in enablement. You DO need strong leadership instincts, coaching skills, operational savvy, and a willingness to learn the enablement discipline quickly. Travel is a meaningful part of the work, including Mexico, the Philippines, and other locations as needed. Being present in-person with frontline trainers, leaders, and new hires is essential to elevating performance and consistency across sites. What You Will Lead and Build Training Program Leadership Own the full lifecycle of enablement for service teams, including onboarding, everboarding, coaching programs, and certification paths. Ensure learning experiences are structured, effective, and tied to clear performance outcomes. Enablement Team Development Coach Enablement Leads in facilitation, content delivery, and behavioral coaching techniques. Build structured development plans and elevate the team into high-performing training professionals who can support global scale. Global Training Delivery and Field Coaching Lead in-person workshops, observe training sessions, run (T2T) teach the trainer programs, and support new hire cycles on-site. Use field observations to identify gaps and convert them into actionable improvements. Cross-Functional Partnership Collaborate with Support, CX, Product Enablement, HR, Workforce Management, and regional site leaders. Align training programs with operational needs, product updates, and business priorities. Operational Excellence Build the systems, processes, and measurement frameworks that make enablement scalable and repeatable across regions. Establish readiness metrics, certification structures, and consistent reporting on enablement effectiveness. What Success Looks Like Reduced ramp time and improved readiness scores across global service teams A high-performing enablement team with clear competency growth A standardized, repeatable onboarding program used across all sites Strong cross-functional alignment on training needs and impact Reliable execution of in-person enablement cycles and global events Visible improvements in service quality attributable to training and coaching Required Experience 4–7 years in leadership, training, enablement, service operations, or people development roles Experience developing individuals and teams through coaching and structured feedback Strong facilitation and communication skills Experience building processes and systems in fast-moving environments Comfortable traveling globally 10–12 weeks per year Preferred Experience Exposure to customer service, customer experience, or support environments Familiarity with adult learning principles or instructional design Experience working across multiple countries and cultures We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Manage end-to-end recruitment for mid and senior roles in Sales and Marketing, develop sourcing strategies, and ensure a positive candidate experience. | 7+ years of full-cycle recruiting experience, preferably in SaaS or high-growth environments, with strong analytics and stakeholder management skills. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We're looking for a Senior Business Recruiter to join our recruiting team. This recruiter will own the end-to-end recruiting process for mid and senior-level roles within our Sales and Marketing organizations. You'll develop sourcing strategies, build strong talent pipelines, and deliver an exceptional candidate experience, all while managing multiple high-priority requisitions. As a key strategic partner, you will collaborate with business leaders and hiring managers to ensure we hire top talent who will drive our mission forward. Responsibilities • Own the full-cycle recruiting process for mid and senior positions in Sales and Marketing teams • Develop and implement sourcing strategies to build a high-quality pipeline of candidates • Conduct 20+ phone screens per week, driving 360 sourcing reachouts per quarter • Lead structured interviews, including designing interview plans and running debriefs • Provide an excellent candidate experience from initial outreach through offer acceptance • Record, analyse and present market and compensation insights • Collaborate closely with business leaders, ensuring alignment on role requirements, hiring priorities, and candidate profiles • Utilize data and analytics to track progress, optimize processes, and inform decision-making • Ensure diversity, equity, and inclusion efforts by creating diverse interview panels and promoting equitable hiring practices • Manage recruiting efforts autonomously, while following established recruiting processes • Partner cross-functionally with Finance, HR, and Compensation teams to streamline the recruiting process and offer strategies Requirements • 7+ years of experience in full-cycle recruiting, preferably for Sales, Revenue and Marketing roles (SaaS preferred) • Proven experience in a high-growth, fast-paced environment, with the ability to adapt to changing priorities • Strong experience working with leaders at all levels, from front-line managers to VPs • Expertise in data-driven recruiting, utilizing analytics to drive talent acquisition strategy • Familiarity with high-volume Revenue Ops orgs, high-performing marketing teams, and product-led growth business models • Experience with Gem and Greenhouse or similar recruiting platforms • Excellent written and verbal communication skills, with the ability to collaborate and influence across functions • Highly organized with strong attention to detail, able to pivot quickly and manage multiple requisitions • A passion for delivering an exceptional candidate experience and driving Apollo.io's values We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers-and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You'll Love Working at Apollo At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core-we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive-Apollo is the place for you. Learn more here!

The Customer Support Enablement Lead will own and evolve the end-to-end enablement experience for the support organization, focusing on the 6-week new hire onboarding program. This role involves facilitating onboarding experiences, designing training initiatives, and building scalable learning paths for new hires and tenured agents. | Candidates should have 6+ years of experience in customer support, enablement, or training roles, with a strong background in the SaaS industry. Proven skills in live facilitation, strategic program building, and using enablement tools are essential. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We are looking for a tenured and strategic Customer Support Enablement Lead to join our team in Manila, Philippines . This role will own and evolve the end-to-end enablement experience for our support organization, with a primary focus on delivering and improving our 6-week new hire onboarding program. You’ll lead in-person facilitation, partner closely with our US-based Everboarding Manager, and co-design ongoing training programs that are scalable, data-informed, and aligned with our business goals. You are not only a skilled facilitator, but also a builder—someone who thrives in fast-paced environments, understands the nuances of SaaS support, and knows how to translate performance metrics into targeted enablement strategies. Responsibilities Lead New Hire Onboarding (Manila, Philippines ): Own the strategy, execution, and measurement of our 6-week onboarding program for new support hires Facilitate in-person onboarding experiences, ensuring sessions are engaging, relevant, and role-specific Maintain and continuously iterate onboarding documentation, checklists, and training resources Design onboarding certification processes and track ramp milestones to measure readiness and success Ongoing Enablement facilitation designed: Collaborate with the GTM Support Enablement Manager to identify enablement needs based on CSAT, QA, ticket/chat metrics, and product changes Co-develop ongoing training initiatives across key areas like tools, workflows, tone/quality, product updates, and customer experience best practices Create feedback loops and reporting mechanisms to ensure program effectiveness Build Scalable Programs: Design scalable learning paths for new hires and tenured agents, including live training, async/self-paced content, microlearning, and certification tracks Use enablement tools (e.g., LMS, content hubs, feedback surveys, Maestro) to deliver, track, and refine training at scale Work cross-functionally with QA, Product, Support Ops, and L&D to align training with business goals Measure and Iterate: Define and manage success metrics for enablement programs (e.g., time to productivity, QA scores, CSAT, and knowledge assessments) Analyze qualitative and quantitative feedback to improve program structure, delivery, and outcomes Champion a culture of learning and continuous improvement within the support organization Qualifications 6+ years of experience in customer support, enablement, or training roles, with direct ownership of onboarding and learning programs SaaS industry experience required Proven ability to lead live in-person facilitation and instructional delivery, ideally with experience onboarding support agents or specialists Strategic thinker with a track record of building programs that are data-informed and results-oriented Strong experience using enablement or learning tools (e.g., LMS, Google Suite, Notion, survey tools, feedback dashboards) Excellent cross-functional collaboration and stakeholder management skills Bilingual (Spanish and English) Bonus: Experience designing training for chat/ticket-based support, quality assurance alignment, or customer experience coaching. Bonus: Familiarity with salesforce.com, Apollo.io, Maestro, Intercom systems We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Lead complex, cross-functional service initiatives that span product, operations, support, and business domains. Translate business strategy, metrics, and user insights into a cohesive service vision and roadmap. | 8+ years of experience in UX or product design, with at least 3+ years focused on service or systems design. Strong systems thinking with the ability to understand dependencies, handoffs, and feedback loops across teams and products. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the team: At Apollo, product design is led by an accomplished team with decades of experience from some of the world’s most influential product organizations — including Atlassian, Google, PayPal, Intuit, Amazon, and Meta. Collectively, we’ve shaped and defined the experiences across category-defining SaaS tools, scaled global systems, and built high-performing teams that elevate the impact and culture of design across organizations. Our vision is to build the most customer-obsessed, data-driven, and human-centered design organization in SaaS — one that integrates the power of AI to elevate Apollo’s product and set a new standard for go-to-market software design. About the role: Apollo is hiring a Staff Service Designer to define and scale how our end-to-end experiences come to life across products, systems, and teams. You’ll connect the dots between people, tools, and workflows to design cohesive services that help customers succeed and our teams operate more effectively. This role blends deep design craft with strategic systems thinking. You’ll partner with product, engineering, operations, and research to shape how Apollo’s ecosystem works together, ensuring every touchpoint feels connected and intentional. Responsibilities: Lead complex, cross-functional service initiatives that span product, operations, support, and business domains. Translate business strategy, metrics, and user insights into a cohesive service vision and roadmap. Cultivate stakeholder alignment through storytelling, facilitation, and shared artifacts such as blueprints, ecosystem maps, and journey maps. Build and maintain service blueprints, journey maps, ecosystem maps, and system diagrams to visualize and communicate service logic and handoffs. Establish success metrics and feedback loops to measure and refine the performance of service experiences. Lead change management around new service models and patterns, influencing adoption and operational readiness. Lead service-level research agendas including user interviews, ethnographic studies, and operational diagnostics. Synthesize insights into actionable service strategies and design opportunities. Qualifications 8+ years of experience in UX or product design, with at least 3+ years focused on service or systems design. Strong systems thinking with the ability to understand dependencies, handoffs, and feedback loops across teams and products. Expertise with service design artifacts such as journey maps, blueprints, and system diagrams, and collaboration tools like Figma, FigJam, and Miro. Skilled in qualitative and quantitative research and the synthesis of insights into design strategy. Proven experience leading cross-functional initiatives that span digital and operational touchpoints. Excellent facilitation skills and the ability to lead workshops, design sprints, and alignment sessions. Strong visual communication and storytelling skills, able to translate complex systems into clear narratives. Ability to drive alignment and influence across organizational boundaries. Strong change management skills and the ability to gain buy-in for new processes or frameworks. Bonus Experience in B2B SaaS or enterprise software. Familiarity with GTM, sales, or workflow systems. Exposure to AI-driven or automated service experiences. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $182,750—$215,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Design and manage outbound sales campaigns, collaborate with sales leadership, ensure operational excellence and data accuracy, and implement AI-driven tools to increase sales rep productivity. | 5+ years in sales or revenue operations, experience supporting account executives, expertise in outbound campaign design and reporting, and ability to work in a fast-paced SaaS environment. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We are seeking a highly motivated and detail-oriented Sales Operations Manager (Outbound Pipeline Generation) to join our Revenue Operations team. This role will be the primary operational partner to Apollo’s Account Executive and Account Management teams, working closely with sales leadership to orchestrate outbound-focused campaigns. Your primary goal will be to increase rep productivity by +5% through outbound pipeline generation. You will design and manage campaigns, build processes for accountability and execution, and ensure operational excellence across outbound motions. This role is ideal for a proactive, data-driven operations professional who thrives in high-growth environments and can balance execution with strategic planning. What You’ll Do Campaign Operations Design and launch new outbound campaigns using the latest and greatest from our own Apollo tool Be at the forefront of our Ai innovation, implementing and testing Apollo’s Ai features into our campaigns Maintain campaign documentation, roadmaps, and calendars. Set goals, and drive acceleration where we’re exceeding, and troubleshoot where we’re falling behind. Inspection and ensure accountability to playbooks and activity adherence. Manage data accuracy through reviews and audits. Cross-Team Collaboration Liaise with Sales leaders (e.g., Garris, Paula, frontline managers) to build strategies. Provide data support for whitespacing, champion mapping, leadership outreach, and account penetration. Ensure alignment on execution and adherence to account planning workflows. Deliverability & Capacity Configure new users with appropriate domains and manage requests for large-scale outbound campaigns. Collaborate with Corporate Engineering, external deliverability consultants, and Marketing (DG) to ensure best practices and knowledge sharing. Qualifications and Experience 5+ years of experience in Sales Operations, Revenue Operations, or a related role. Demonstrated experience supporting Account Executives and/or Account Management teams. Strong background in outbound campaign design, reporting, and process adherence. Experience working in fast-paced, product-led, high-growth SaaS companies. Exceptional skills in cross-functional collaboration, data analysis, and operational problem solving. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $155,000—$175,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Develop backend software from scratch with influence on tools, technologies, and product in an agile, fully remote environment. | Senior-level backend engineering experience with cross-functional collaboration, focus on quality, automation, and performance improvements. | As a Senior Backend Software Engineer, you will be a critical part of our growing company, working on a cross-functional team to implement best practices in technology, architecture, and process. You'll have the chance to work in an open and collaborative environment, receive and give hands-on mentorship and have opportunities to grow and accelerate your career. You love both learning and teaching. In this role, you will be interfacing with design, front-end, analytics, as well as teams outside of Engineering. You enjoy working cross functionally to solve hard problems and make an impact. At Apollo, you strive for quality, and are obsessed with improving quality, automation, and squashing any bugs that sneak through. You have a drive to constantly investigate performance improvements and innovative ideas. This is how we organize our work This is how we work • in house • you can change the project • you have influence on the choice of tools and technologies • you have influence on the technological solutions applied • you have influence on the product • you develop the code "from scratch" • you focus on product development • agile Development opportunities we offer • development budget • industry-specific e-learning platforms • intracompany training • technical knowledge exchange within the company What we offer • Base salary + 8-12% yearly bonus + equity • Contract of employment (Polish UoP) + AKUP 50% tax deductible costs with 70% creativity factor for the Eng roles • 100% remote work (we don’t have offices and we don’t plan to have them) - no hybrid, no forcing people to get back to the offices • Allianz Medical Package and Warta Life Insurance covered by Apollo • 1200 USD educational budget • 300 USD Work From Home Stipend • 4 additional PTO days for Engineering (Rest Days) • 100% remote work and flexible working hours What You’ll Love About Apollo Besides the great compensation package and culture that thrives in openness and excellence, we invest tremendous effort into developing our remote employees’ careers. The team embraces that we have a sole purpose: to help customers maximize their full revenue potential on the Apollo platform. This mindset opens us up to a lot of creative approaches to making customers successful at scale. You’ll be a significant part of a lean, remote team, empowered to really own your role as a proactive educator. We’re very collaborative at Apollo, so you’ll be able to lean on your teammates, even in adjacent departments, to help you achieve lofty goals. You’ll be supported and encouraged to experiment and take educated risks that lead to big wins. And, you’ll have a whole team remotely by your side to help you do it!

Lead and develop PR, internal, and executive communications strategies to enhance brand awareness, employee engagement, and executive visibility. | 10+ years of communications experience with expertise in PR, internal and executive communications, strong storytelling and interpersonal skills, preferably in fast-paced environments. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role: We are seeking a dynamic and strategic Communications Leader to elevate our brand and strengthen our voice across all audiences. This role is responsible for leading external communications (including public relations), internal communications, and executive communications. The ideal candidate is a skilled storyteller, trusted advisor to senior leaders, and passionate about creating meaningful connections both inside and outside the company. Key Responsibilities: Public Relations & External Communications • Develop and lead the PR strategy to increase brand awareness and enhance reputation. • Manage media relations, including developing press releases, briefing documents, and fostering strong relationships with key journalists and outlets. • Partner with marketing and product teams to drive narratives around company milestones, product launches, partnerships, and thought leadership. • Oversee crisis and issues management, ensuring rapid and transparent communication during sensitive moments. Internal Communications • Design and execute internal communications programs that foster employee engagement, alignment, and culture. • Partner with HR, Operations, and Executive teams to communicate key initiatives, company priorities, and organizational updates. • Own content development for All Hands meetings, newsletters, intranet updates, and other internal channels. Executive Communications • Serve as a strategic partner to senior leaders, developing messaging, speeches, presentations, and thought leadership content. • Drive visibility for executives through media opportunities, industry events, and owned channels. • Coach leaders on effective communication styles and delivery. Qualifications: • 10+ years of experience in communications, with expertise across PR, internal comms, and executive comms. • Proven track record of developing and executing successful communications strategies. • Excellent written and verbal communication skills; adept at crafting clear, compelling narratives. • Strong interpersonal skills with the ability to influence and build trust across all levels of the organization. • Experience in fast-paced, high-growth environments preferred. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $140,000—$175,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

As a Staff AI Engineer, you will build and productionize advanced AI systems powered by Large Language Models and intelligent agents. You will work on critical Apollo capabilities that directly impact millions of users' productivity. | The role requires 8+ years of software engineering experience with a focus on production systems and 1.5+ years of hands-on LLM experience. Candidates should have expertise in prompt engineering and experience with multi-step AI agents and complex workflow automation. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About Apollo.io Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides an end-to-end go-to-market platform that enables sales and marketing teams to source prospects from our database of 210 million B2B contacts and 35 million companies, execute personalized email outreach campaigns, automate booking flows, and manage deals—all within one unified platform. Apollo raised a Series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Your Role & Mission As a Staff AI Engineer on our AI Engineering team, you will be responsible for building and productionizing advanced AI systems powered by Large Language Models (LLMs) and intelligent agents. You'll work on critical Apollo capabilities including our AI Assistant, Autonomous AI Agents, Deep Research Agents, Conversational Assistant, Semantic Search, Search Personalization, and AI Power Automation features that directly impact millions of users' productivity. The mission of our AI teams is to leverage Apollo's massive scale data and cutting-edge AI to understand and predict user behaviors, personalize experiences, and optimize every stage of the customer journey through intelligent automation. What You'll Be Working On AI Assistant & Agent Systems Agent Architecture & Implementation: Build sophisticated multi-agent systems that can reason, plan, and execute complex sales workflows Context Management: Develop systems that maintain conversational context across complex multi-turn interactions LLM and Agentic Platforms: Build scalable large language model and agentic platforms that enable widespread adoption and viability of agent development within the Apollo ecosystem Backend Systems: Build back-end systems necessary to support the agents. AI features: Conversational AI, Natural Language Search, Personalized Email Generation and similar AI features Classical AI/ML (Optional Focus) Search Scoring & Ranking: Develop and improve recommendation systems and search relevance algorithms Entity Extraction: Build models for automatic company keywords, people keywords, and industry classification Lookalike & Recommendation Systems: Create intelligent matching and suggestion engines Key Responsibilities Design and Deploy Production LLM Systems: Build scalable, reliable AI systems that serve millions of users with high availability and performance requirements Agent Development: Create sophisticated AI agents that can chain multiple LLM calls, integrate with external APIs, and maintain state across complex workflows Prompt Engineering Excellence: Develop and optimize prompting strategies, understand trade-offs between prompt engineering vs fine-tuning, and implement advanced prompting techniques System Integration: Build robust APIs and integrate AI capabilities with existing Apollo infrastructure and external services Evaluation & Quality Assurance: Implement comprehensive evaluation frameworks, A/B testing, and monitoring systems to ensure AI systems meet accuracy, safety, and reliability standards Performance Optimization: Optimize for cost, latency, and scalability across different LLM providers and deployment scenarios Cross-functional Collaboration: Work closely with product teams, backend engineers, and stakeholders to translate business requirements into technical AI solutions Required Qualifications Core AI/LLM Experience (Must-Have) 8+ years of software engineering experience with a focus on production systems 1.5+ years of hands-on LLM experience (2023-present) building real applications with GPT, Claude, Llama, or other modern LLMs Production LLM Applications: Demonstrated experience building customer-facing, scalable LLM-powered products with real user usage (not just POCs or internal tools) Agent Development: Experience building multi-step AI agents, LLM chaining, and complex workflow automation Prompt Engineering Expertise: Deep understanding of prompting strategies, few-shot learning, chain-of-thought reasoning, and prompt optimization techniques Technical Engineering Skills Python Proficiency: Expert-level Python skills for production AI systems Backend Engineering: Strong experience building scalable backend systems, APIs, and distributed architectures LangChain or Similar Frameworks: Experience with LangChain, LlamaIndex, or other LLM application frameworks API Integration: Proven ability to integrate multiple APIs and services to create advanced AI capabilities Production Deployment: Experience deploying and managing AI models in cloud environments (AWS, GCP, Azure) Quality & Evaluation Focus Testing & Evaluation: Experience implementing rigorous evaluation frameworks for LLM systems including accuracy, safety, and performance metrics A/B Testing: Understanding of experimental design for AI system optimization Monitoring & Reliability: Experience with production monitoring, alerting, and debugging complex AI systems Data Pipeline Management: Experience building and maintaining scalable data pipelines that power AI systems What Makes a Great Candidate Production-First Mindset You've built AI systems that real users depend on, not just demos or research projects You understand the difference between a working prototype and a production-ready system You have experience with user feedback, iterative improvements, and feedback systems Technical Depth with Business Impact You can design end-to-end systems, including back-end systems, asynchronous workflows, LLMs, and agentic systems You understand the cost-benefit trade-offs of different AI approaches You've made decisions about when to use different LLM providers, fine-tuning vs prompting, and architecture choices Evaluation & Quality Excellence You implement repeatable, quantifiable evaluation methodologies You track performance across iterations and can explain what makes systems successful You prioritize safety, reliability, and user experience alongside capability Adaptability & Learning You stay current with the rapidly evolving LLM landscape You can quickly adapt to new models, frameworks, and techniques You're comfortable working in ambiguous problem spaces and breaking down complex challenges Working at Apollo We are a remote-first inclusive organization focused on operational excellence. Our way of working ensures clear expectations and an environment to do your best work with ample reward. At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. Our AI Impact at Apollo Join a team that's already making significant impact: Our AI Assistant helps sales teams automate research, scoring, and outreach processes Assisted Prompting Mode allows users to leverage AI power-ups without being prompt engineering experts Our AI email assistant processes hundreds of thousands of words monthly for Professional plan users We help users "book more meetings in less time by automating research, scoring, outreach, & more with embedded AI sales assistants" If you're looking for a place where your AI engineering work directly impacts millions of users, where you can push the boundaries of what's possible with LLMs and agents, and where your career can thrive in the AI-native future—Apollo is the place for you. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $200,000—$280,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Develop and manage digital customer success programs, optimize operational processes and systems, partner with cross-functional teams to drive revenue growth and exceed KPIs. | 5+ years in customer or revenue operations, 3+ years working with executives, proficiency in Salesforce, Looker, SQL, Excel, experience in product-led and high-growth companies, and team building. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We are seeking a highly motivated and detail-oriented Senior Customer Operations Manager to join our Revenue Operations team. In this pivotal role, you will be responsible for developing the Digital Customer Success program, and supporting our Onboarding / Customer Success teams by designing, implementing, and managing best-in-class operational processes. Your focus will be on driving effectiveness, productivity, and scalable growth strategies across the post-sales organization. As a key partner to revenue-driving teams, you will take ownership of critical systems and workflows, champion process excellence, and contribute meaningfully to the company’s go-to-market execution. This role is ideal for a proactive, data-driven operations professional with experience in fast-paced, product-led, high-growth environments. What You’ll Do Develop a Digital Customer Success program to engage with every customer at scale Implement an actionable customer health score to reduce churn and improve NDR Standardize customer metrics, create and manage corporate reporting assets Optimize systems integrity, data quality, and operational processes with Revenue Operations cross-functional teams Partner with GTM cross-functional partners to exceed corporate KPIs and OKRs Qualifications and Experience required to apply for this role 5+ years working in a Customer Operations or related Revenue Operations role 3+ years experience working with executive level stakeholders Proficient technical skills: Salesforce, Looker, SQL, Excel Strong track record of building teams from the ground up; experienced with Digital / Customer Success, Account Management leaders Product-led company experience Early-stage, high-growth company experience The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $165,000—$185,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Manage and coach a team of GTM Engineers to enforce workflows, forecast accurately, inspect deliverables, and drive client revenue growth. | Senior management experience in sales development or RevOps, deep familiarity with Apollo and GTM tech stack, strong coaching and operational skills, and a BA/BS degree. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. The Sr. Manager, GTME (Success) is the operational leader and coach for Apollo’s Named GTM Engineers. They are not just people managers — they are system enforcers, deal forecasters, and process architects who ensure that every account touched by a GTME results in measurable, durable growth. This role blends management accountability with practitioner credibility. The Sr. Manager must: Forecast & Enforce: Drive forecasting accuracy, deal adherence, and intervention coverage across their GTME team’s accounts. Coach & Develop: Actively develop an all-star team of GTMEs into world-class operators — instilling accountability, detail orientation, and rigor in execution. Inspect & Intervene: Maintain constant vigilance over accounts, reviewing pipeline, usage signals, interventions, and outcomes. Scale & Optimize: Manage a pooled book of customers, enforce time management across large books, and identify scalable interventions. Lead by Example: Remain a “super-doer,” capable of demonstrating Apollo-native outbound builds, AI workflows, and signal-based campaigns hands-on. Thumbnail Sketch (Apply if you’re a…) Deal Operator: You’ve run forecasts, enforced adherence, and built inspection rhythms that keep revenue motions predictable. Coach of Coaches: You develop operators into experts, holding high standards while inspiring growth. Detail Hawk: No slipped deals, no missed follow-ups, no hygiene debt — your rigor is infectious. RevTech Native: Deep familiarity with Apollo + modern GTM stack (Clay, Salesloft, Outreach, 6Sense, Gong, etc.). Outbound Growth Leader: Background in sales development leadership, RevOps, or agency GTM management — always tied to outbound outcomes. What You’ll Do… Manage and coach a team of Named GTM Engineers, enforcing daily discipline on workflows, interventions, and client deliverables. Own the forecasting rhythm — ensuring accurate reporting on account interventions, credit consumption lift, seat expansions, and pipeline influence. Drive accountability: enforce hygiene, detail orientation, and follow-through across all client-facing GTMEs. Inspect GTME deliverables (workflows, Managed Configs, reports) to ensure consistency and quality. Partner cross-functionally with RevOps, Success, and Sales Leadership to drive client outcomes. Demonstrate Apollo-native GTM builds live when needed, modeling best practice for your team. 🥁Benefits 🚀Apollo Stock Options 🏡Remote Work 💡 Fully Covered Healthcare (PPO, HDHP, HMO) 🦷 Dental & Vision 👶 Maternity Benefits ♥️ Life/Disability 💵 401K Plan 📞 Mental Health and EAP Assistance 🪑 Office Equipment Allowance ✈️ Travel Insurance The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $175,000—$275,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Lead the design and deployment of cutting-edge agentic systems and AI assistants. Own the architecture and productionization of intelligent systems that power the workflows of thousands of GTM teams globally. | 10+ years of software engineering experience with at least 3 years in applied LLM or agentic AI systems is required. Proven success in deploying LLM-powered products at scale and deep backend expertise are essential. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About Apollo.io Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Our platform helps sales and marketing teams prospect smarter, automate workflows, and close more deals, all within a unified, AI-native platform. Backed by world-class investors including Sequoia and Bain Capital, and recently valued at $1.6B following our Series D, Apollo is one of the fastest-growing SaaS companies in the world. Why This Role Matters We are entering a new phase of AI-native growth and are looking for a Principal AI Engineer to lead the design and deployment of cutting-edge agentic systems, AI assistants, and LLM-powered features. This role is pivotal to Apollo’s AI roadmap, owning the architecture and productionization of intelligent systems that power the workflows of thousands of GTM teams globally. You’ll be a technical thought leader on the AI Engineering team and work alongside product, backend, and platform leaders to drive forward Apollo’s competitive edge in applied AI. What You'll Own & Deliver End-to-End Agentic Systems Autonomous AI Agents: Architect and lead the development of multi-agent systems capable of long-horizon planning, reasoning, and API orchestration. Workflow Automation: Build reusable agentic components that integrate deeply into sales and marketing processes. LLM Platformization: Own and evolve our in-house platform for scalable, low-latency, and cost-efficient LLM and agent deployments. AI Assistants and Search Conversational AI & UI: Lead design of interfaces powered by natural language understanding and retrieval-augmented generation (RAG). Semantic & Personalized Search: Build embedding-based, intent-aware search and personalization systems tuned to business user needs. Email Intelligence: Drive innovation in personalized outreach generation using context-aware generation pipelines. Production-Grade Applied AI Latency & Cost Optimization: Tune inference pipelines, caching layers, and model selection logic for high-scale, cost-aware performance. Evaluation at Scale: Define and drive robust offline and online testing methodologies (A/B, sandboxing, human evals) across agents and LLM flows. Feedback Loops: Architect human-in-the-loop systems and telemetry to improve accuracy, UX, and explainability over time. What We’re Looking For Technical & Production Depth 10+ years of software engineering experience, with at least 3 years in applied LLM or agentic AI systems (2023–present). Proven success in deploying LLM-powered products used by real users at scale, not just prototypes or internal tools. Deep backend & systems engineering expertise with Python, distributed systems, and scalable APIs. Familiarity with LangChain, LlamaIndex, or similar orchestration frameworks. Experience with RAG pipelines, vector DBs, embedding models, and semantic search tuning. Experience managing performance across cloud providers (e.g., AWS Bedrock, OpenAI, Anthropic, etc.). Agentic Systems & Prompt Engineering Demonstrated experience building multi-step agents, planning workflows, chaining reasoning steps, and integrating APIs with agent memory/state. Comfort with advanced prompting strategies, few-shot and chain-of-thought reasoning, and embedding retrieval setups. Evaluation, Monitoring & CI for AI Strong understanding of AI system evaluation, human ratings, A/B experimentation, and feedback loop pipelines. Experience designing safety-aware, reliable LLM systems in production environments. Experience owning logging, monitoring, and observability for live AI systems. Leadership & Strategic Impact Principal-Level Ownership: You thrive in an ambiguous environment, define company wide roadmaps, drive the most important Engineering decisions, and mentor others. You lead from the front. AI-Native Mentality: You leverage AI to ship faster and smarter, and champion automation across engineering workflows. Applied Focus: You prioritize impact over novelty. You’re deeply pragmatic in your application of AI research to product features. What Makes This Role Different A Role with Real Autonomy You’ll own complex systems end-to-end, from LLM prompt design and API orchestration to production deployment and A/B testing at scale. You’re not building demos, you’re shipping critical infrastructure that millions rely on. A Product-First AI Culture We believe in AI that moves the needle, and your work will directly impact Apollo’s AI Assistants, scoring models, research agents, and automation flows, products that define our differentiation in the market. We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!