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Apollo.io

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AP

Senior Manager, Mid-Market Account Executive

Apollo.ioAnywhereFull-time
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Compensation$300K - 320K a year

Developing sales strategies, leading and mentoring a sales team, managing key client relationships, and driving revenue growth. | Minimum 4+ years of sales management experience, proven track record of quota attainment, strong communication skills, and ability to work cross-functionally. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Role Overview As a Senior Sales Manager, you will thrive in an environment with a high level of ambiguity and change while maintaining a customer-centric approach at scale. You will support and continue to build a data-driven and motivated team whose efforts will drive Apollo.io's business growth through new customer acquisition. You will directly manage 8+ Mid-Market AEs, overseeing the overall revenue and conversion rates of your team's portfolio. Your role includes providing 1:1 coaching and performance management, helping to develop processes and insights to grow the team today and influence program design for the future. You will identify and help build ongoing playbooks and influence the tooling AEs need for success. Additionally, you will manage impactful cross-functional projects and initiatives across Product, Engineering, Sales, Customer Success, Onboarding, Marketing, Legal, and Marketing. Key Responsibilities Sales Strategy & Execution: Develop and implement sales strategies to drive revenue growth and achieve company objectives. Analyze market trends and adjust sales strategies as needed. Monitor competitors and industry developments to identify new business opportunities. Team Leadership: Hire, Lead, motivate, and mentor a team of US sales professionals. Meet and exceed individual and team sales targets and ensure accountability. Provide ongoing coaching, training, and development opportunities for the team. Foster a collaborative and results-oriented team culture, including in person sales kicks offs within the US. Performance Management: Monitor and analyze sales performance metrics. Prepare regular sales forecasts, reports, and presentations for senior management. Use data-driven insights to improve sales processes and team efficiency. Client Relationship Management: Cultivate and maintain strong relationships with key clients and stakeholders. Collaborate with cross-functional teams (engineering, marketing, product, customer success) to optimize client experience. Address client concerns and resolve issues promptly to ensure satisfaction. Business Development: Identify new business opportunities and work closely with the sales team to secure new clients. Represent the company at industry events, conferences, and trade shows. Negotiate contracts and close high-value deals with key clients. Operational Excellence: Ensure sales operations are running efficiently and in compliance with company policies. Collaborate with sales operations to streamline processes, tools, and technologies. Drive continuous improvement in sales tactics, processes, and methodologies. Eligibility Good standing in performance - consistent quota attainment in FY25, averaging above 90% of team roll up quota. 4+ years of sales experience managing customer-facing sales / account management sales cycles. Proven track record of leading and coaching a team responsible for driving revenue growth, managing expansions, and increasing product adoption. Minimum 3+ years of manager experience. Must be in the eastern timezone. Excellent written and verbal communication skills, with the ability to present to diverse audiences. Strong organizational skills, with expertise in prioritization and time management. Experience working cross-functionally with product teams to serve as the voice of the customer. Ability to navigate ambiguity with perseverance and a positive attitude. The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Tier 1 Pay Range (San Francisco, New York City, Seattle) $300,000—$320,000 USD Tier 2 Pay Range (All other US Locations) $300,000—$320,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Sales Strategy & Execution
Team Leadership & Coaching
Client Relationship Management
Direct Apply
Posted 1 day ago
Apollo.io

Project Manager, Growth & Acquisition (Fixed Term)

Apollo.ioAnywhereFull-time
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Compensation$120K - 200K a year

Manage cross-functional initiatives, facilitate team rhythms, and ensure alignment across departments. | Proven experience in project management within high-growth environments, excellent communication skills, and familiarity with OKRs and PM tools. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We’re hiring a highly organized, proactive Project Manager (Fixed Term) to run the operating backbone of our Growth & Acquisition team. This role is equal parts project management, cross-functional operator, and executive leverage. You’ll partner closely with Growth leadership and stakeholders across Product, Engineering, Marketing, Sales, RevOps, CS, Finance, and Legal to bring structure to complex initiatives, turn ambiguity into action, and ensure high-impact work moves from idea to execution. You’ll be responsible for the team’s operating cadence, cross-functional execution, and clear, exec-ready communication—ensuring leaders can stay focused on strategy and results. This is a full-time fixed term role starting at 6 months, with potential for extension or conversion to a permanent role. What You’ll Do Run the Growth & Acquisition operating cadence • Own weekly and biweekly team rhythms: agendas, pre-reads, notes, action items, follow-ups, and decision capture • Ensure “what matters this week” is clear and commitments actually land • Organize and facilitate: • Weekly Growth & Acquisition team meetings • Monthly culture meetups • Planning and execution of the July Team Offsite Program-manage cross-functional initiatives end-to-end • Own planning → kickoff → execution → launch → readout for major initiatives, including but not limited to: • Internationalization • Product launches • Strategic, high-impact growth initiatives • Build and maintain integrated project plans with milestones, owners, dependencies, risks, and critical path • Ruthlessly manage scope, timelines, and trade-offs to keep work moving • Proactively identify blockers and risks; escalate early with options and recommendations — no surprises Be the hub for cross-functional alignment • Act as the primary point of contact for XFN partners (Product, Engineering, Marketing, Sales, RevOps, CS, Finance, Legal, etc.) • Own cross-functional dependencies, surface misalignment early, and drive teams to resolution while keeping execution moving. Executive communication & narrative packaging • Turn messy inputs into clean, exec-ready outputs: • Weekly leadership updates • Monthly scorecards and business review materials • Decision memos and “what changed / what we need” summaries • Reduce ad-hoc pings by creating clear, trusted updates Metrics, OKRs, and status reporting • Ensure the team consistently tracks OKRs and key initiatives, providing clear editorial updates that explain progress and impact. • Maintain lightweight dashboards and status updates highlighting progress, risks, asks, and next milestones • Ensure every initiative has clear owners, success metrics, timelines, and documented outcomes What We’re Looking For • Proven experience in project management, preferably in a high-growth, cross-functional environment working with a growth and/or XFN product leader • Strong ability to manage multiple projects simultaneously without losing attention to detail • Exceptional cross-functional communication and stakeholder management skills; you can align teams without authority • Highly organized, with a strong bias toward action and follow-through • Comfortable operating in ambiguity and adapting quickly as priorities shift • Ability to ruthlessly prioritize and make trade-offs to maximize impact • Confidence running meetings, aligning teams, and holding owners accountable • Experience working with OKRs, timelines, status reporting, and common PM tooling (Notion, Docs, spreadsheets, Jira/Asana, Slack) Nice to Have • Experience supporting Growth, PLG, Marketing, or Acquisition teams • Familiarity with international expansion or product launch workflows • Experience managing experiment-heavy roadmaps • Experience planning team offsites or culture-building initiatives • Prior experience as a contractor or in a fast-scaling tech company Why Join Us • High-impact role with visibility across key company initiatives • Direct partnership with Growth & Acquisition and cross-functional leaders • Potential to extend the contract or convert to a full-time role • Collaborative, fast-paced, and growth-oriented team culture We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Project management
Cross-functional coordination
Stakeholder management
Verified Source
Posted 3 days ago
AP

Senior Manager, Head of High Touch Onboarding

Apollo.ioAnywhereFull-time
View Job
Compensation$140K - 210K a year

Lead and scale onboarding delivery for SaaS customers, manage teams, and build scalable processes. | 5+ years in SaaS or professional services, 2+ years in people management, strong delivery leadership, familiarity with technical ecosystems. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo.io is hiring a Senior Manager, High Touch Onboarding to lead and scale our onboarding delivery function for mid-to-high-value customers through a blended model: High-Touch Onboarding (Apollo-led) — complex implementations, technical configuration, integrations, and launch management Partner-Led Onboarding (partner-delivered) — driving scale through consulting/agency partners with strong quality controls, enablement, and governance This role is responsible for people leadership and services operations: managing a portfolio of onboarding engagements, building the operating cadence (forecasting, resourcing, QA, escalations), and ensuring partners deliver consistently to Apollo standards. You’ll partner cross-functionally with Sales, CS, Solutions Consulting, Product, Support, and Partner teams to drive predictable launches and faster time-to-value. You’ll collaborate closely with a Sr. Manager, Post-Sales Solutions Architect (peer role) who is split 50/50 across Onboarding + GTME and owns technical architecture patterns and complex technical escalations. Your focus is delivery leadership, partner execution, and team performance. What You’ll Do Build Services Delivery & Cross-functional Orchestration Own a portfolio of onboarding implementations (high-touch + partner-led), ensuring predictable delivery across timelines, scope, and customer outcomes—similar to a PS leader running enterprise implementations end-to-end Establish a services operating cadence: kickoff standards, weekly status, risk management, exec-level steering as needed for strategic accounts. Drive clean handoffs from pre-sales to onboarding delivery (scope clarity, success criteria, dependencies, stakeholders). Partner deeply with Sales/CS to align engagement model: what’s included in onboarding vs. what becomes follow-on services or partner work. Maintain & Scale a Partner-Led Delivery Motion (Quality + Enablement) Own partner agency strategy for onboarding delivery: partner selection inputs, onboarding/ramp, certification, and ongoing enablement so partners act as a true extension of Apollo. Build the partner governance system: playbooks, QA gates, audit/review processes, escalation paths, and performance scorecards. Ensure partner-led implementations maintain Apollo’s bar for customer experience, technical correctness, and timeline discipline (not “outsourced,” but operationally integrated). Create scalable collateral for partners and internal teams: templates, discovery guides, rollout checklists, and launch criteria (standard PS “best practice” assets). Lead the Team (People + Services Ops + Continuous Improvement) Hire, coach, and develop a high-performing onboarding delivery team (High-Touch + Partner Ops / Partner Managers). Build the “services ops” backbone: capacity planning, utilization forecasting, delivery prioritization, escalation management, and delivery reporting (weekly metrics + exec-ready updates). Establish process discipline around documentation, project hygiene, and execution standards (project plans, RAID logs, status reporting, and delivery retros). Identify recurring delivery friction and drive improvements across process, tooling, enablement, and product feedback loops. What We’re Looking For Required 5+ years in Professional Services / Implementation / Customer Delivery in B2B SaaS (technical product preferred). 2+ years people management (hiring, coaching, performance management, leveling). Strong delivery leadership: can run a portfolio of implementations with clear project governance and stakeholder management. Comfort with technical GTM ecosystems (Salesforce/HubSpot context, integrations, data/workflow concepts). Nice to Have Experience building/scaling a partner-led implementation model as a strategic lever for speed, coverage, and efficiency. Experience with PSA / implementation tooling (Rocketlane, Smartsheet, Asana, Monday, etc.) and services metrics reporting. Prior Apollo.io experience (as a user or implementer). Familiarity with services packaging/scoping (SOW-like clarity even if not formally billed). The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $140,000—$210,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Team Leadership
Project Management
Stakeholder Management
Direct Apply
Posted 10 days ago
Apollo.io

Senior Manager, Head of High Touch Onboarding

Apollo.ioAnywhereFull-time
View Job
Compensation$140K - 210K a year

Leading onboarding delivery, building scalable processes, managing partner relationships, and developing high-performing teams. | 5+ years in SaaS customer delivery, 2+ years in people management, strong delivery and stakeholder management skills, familiarity with technical ecosystems. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo.io is hiring a Senior Manager, High Touch Onboarding to lead and scale our onboarding delivery function for mid-to-high-value customers through a blended model: • High-Touch Onboarding (Apollo-led) — complex implementations, technical configuration, integrations, and launch management • Partner-Led Onboarding (partner-delivered) — driving scale through consulting/agency partners with strong quality controls, enablement, and governance This role is responsible for people leadership and services operations: managing a portfolio of onboarding engagements, building the operating cadence (forecasting, resourcing, QA, escalations), and ensuring partners deliver consistently to Apollo standards. You’ll partner cross-functionally with Sales, CS, Solutions Consulting, Product, Support, and Partner teams to drive predictable launches and faster time-to-value. You’ll collaborate closely with a Sr. Manager, Post-Sales Solutions Architect (peer role) who is split 50/50 across Onboarding + GTME and owns technical architecture patterns and complex technical escalations. Your focus is delivery leadership, partner execution, and team performance. What You’ll Do Build Services Delivery & Cross-functional Orchestration • Own a portfolio of onboarding implementations (high-touch + partner-led), ensuring predictable delivery across timelines, scope, and customer outcomes—similar to a PS leader running enterprise implementations end-to-end • Establish a services operating cadence: kickoff standards, weekly status, risk management, exec-level steering as needed for strategic accounts. • Drive clean handoffs from pre-sales to onboarding delivery (scope clarity, success criteria, dependencies, stakeholders). • Partner deeply with Sales/CS to align engagement model: what’s included in onboarding vs. what becomes follow-on services or partner work. Maintain & Scale a Partner-Led Delivery Motion (Quality + Enablement) • Own partner agency strategy for onboarding delivery: partner selection inputs, onboarding/ramp, certification, and ongoing enablement so partners act as a true extension of Apollo. • Build the partner governance system: playbooks, QA gates, audit/review processes, escalation paths, and performance scorecards. • Ensure partner-led implementations maintain Apollo’s bar for customer experience, technical correctness, and timeline discipline (not “outsourced,” but operationally integrated). • Create scalable collateral for partners and internal teams: templates, discovery guides, rollout checklists, and launch criteria (standard PS “best practice” assets). Lead the Team (People + Services Ops + Continuous Improvement) • Hire, coach, and develop a high-performing onboarding delivery team (High-Touch + Partner Ops / Partner Managers). • Build the “services ops” backbone: capacity planning, utilization forecasting, delivery prioritization, escalation management, and delivery reporting (weekly metrics + exec-ready updates). • Establish process discipline around documentation, project hygiene, and execution standards (project plans, RAID logs, status reporting, and delivery retros). • Identify recurring delivery friction and drive improvements across process, tooling, enablement, and product feedback loops. What We’re Looking For Required • 5+ years in Professional Services / Implementation / Customer Delivery in B2B SaaS (technical product preferred). • 2+ years people management (hiring, coaching, performance management, leveling). • Strong delivery leadership: can run a portfolio of implementations with clear project governance and stakeholder management. Comfort with technical GTM ecosystems (Salesforce/HubSpot context, integrations, data/workflow concepts). • Nice to Have • Experience building/scaling a partner-led implementation model as a strategic lever for speed, coverage, and efficiency. • Experience with PSA / implementation tooling (Rocketlane, Smartsheet, Asana, Monday, etc.) and services metrics reporting. • Prior Apollo.io experience (as a user or implementer). • Familiarity with services packaging/scoping (SOW-like clarity even if not formally billed). The listed Pay Range reflects total compensation range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $140,000 - $210,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

Customer Support Leadership
Process Improvement
Data Analysis
Verified Source
Posted 10 days ago
Apollo.io

Senior Manager, Head of High Touch Onboarding

Apollo.ioAnywhereFull-time
View Job
Compensation$140K - 210K a year

Leading and scaling onboarding delivery for SaaS customers, managing cross-functional teams, and building scalable partner-led implementation models. | 5+ years in SaaS customer delivery, 2+ years in people management, and experience with technical ecosystems and SaaS implementation processes. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo.io is hiring a Senior Manager, High Touch Onboarding to lead and scale our onboarding delivery function for mid-to-high-value customers through a blended model: • High-Touch Onboarding (Apollo-led) — complex implementations, technical configuration, integrations, and launch management • Partner-Led Onboarding (partner-delivered) — driving scale through consulting/agency partners with strong quality controls, enablement, and governance This role is responsible for people leadership and services operations: managing a portfolio of onboarding engagements, building the operating cadence (forecasting, resourcing, QA, escalations), and ensuring partners deliver consistently to Apollo standards. You’ll partner cross-functionally with Sales, CS, Solutions Consulting, Product, Support, and Partner teams to drive predictable launches and faster time-to-value. You’ll collaborate closely with a Sr. Manager, Post-Sales Solutions Architect (peer role) who is split 50/50 across Onboarding + GTME and owns technical architecture patterns and complex technical escalations. Your focus is delivery leadership, partner execution, and team performance. What You’ll Do Build Services Delivery & Cross-functional Orchestration • Own a portfolio of onboarding implementations (high-touch + partner-led), ensuring predictable delivery across timelines, scope, and customer outcomes—similar to a PS leader running enterprise implementations end-to-end • Establish a services operating cadence: kickoff standards, weekly status, risk management, exec-level steering as needed for strategic accounts. • Drive clean handoffs from pre-sales to onboarding delivery (scope clarity, success criteria, dependencies, stakeholders). • Partner deeply with Sales/CS to align engagement model: what’s included in onboarding vs. what becomes follow-on services or partner work. Maintain & Scale a Partner-Led Delivery Motion (Quality + Enablement) • Own partner agency strategy for onboarding delivery: partner selection inputs, onboarding/ramp, certification, and ongoing enablement so partners act as a true extension of Apollo. • Build the partner governance system: playbooks, QA gates, audit/review processes, escalation paths, and performance scorecards. • Ensure partner-led implementations maintain Apollo’s bar for customer experience, technical correctness, and timeline discipline (not “outsourced,” but operationally integrated). • Create scalable collateral for partners and internal teams: templates, discovery guides, rollout checklists, and launch criteria (standard PS “best practice” assets). Lead the Team (People + Services Ops + Continuous Improvement) • Hire, coach, and develop a high-performing onboarding delivery team (High-Touch + Partner Ops / Partner Managers). • Build the “services ops” backbone: capacity planning, utilization forecasting, delivery prioritization, escalation management, and delivery reporting (weekly metrics + exec-ready updates). • Establish process discipline around documentation, project hygiene, and execution standards (project plans, RAID logs, status reporting, and delivery retros). • Identify recurring delivery friction and drive improvements across process, tooling, enablement, and product feedback loops. What We’re Looking For Required • 5+ years in Professional Services / Implementation / Customer Delivery in B2B SaaS (technical product preferred). • 2+ years people management (hiring, coaching, performance management, leveling). • Strong delivery leadership: can run a portfolio of implementations with clear project governance and stakeholder management. Comfort with technical GTM ecosystems (Salesforce/HubSpot context, integrations, data/workflow concepts). • Nice to Have • Experience building/scaling a partner-led implementation model as a strategic lever for speed, coverage, and efficiency. • Experience with PSA / implementation tooling (Rocketlane, Smartsheet, Asana, Monday, etc.) and services metrics reporting. • Prior Apollo.io experience (as a user or implementer). • Familiarity with services packaging/scoping (SOW-like clarity even if not formally billed). The listed Pay Range reflects total compensation range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $140,000 - $210,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

Customer Support Leadership
Process Improvement
Data Analysis
Verified Source
Posted 10 days ago
Apollo.io

Senior Manager, High Touch Onboarding

Apollo.ioAnywhereFull-time
View Job
Compensation$120K - 200K a year

Lead and scale onboarding delivery functions, manage a portfolio of implementations, and build partner and operational systems. | Over 5 years in SaaS/Implementation roles with experience managing teams, stakeholder engagement, and familiarity with technical ecosystems and tools. | Job Description: • Lead and scale our onboarding delivery function for mid-to-high-value customers through a blended model. • Own a portfolio of onboarding implementations (high-touch + partner-led), ensuring predictable delivery across timelines, scope, and customer outcomes—similar to a PS leader running enterprise implementations end-to-end. • Establish a services operating cadence: kickoff standards, weekly status, risk management, exec-level steering as needed for strategic accounts. • Drive clean handoffs from pre-sales to onboarding delivery (scope clarity, success criteria, dependencies, stakeholders). • Own partner agency strategy for onboarding delivery: partner selection inputs, onboarding/ramp, certification, and ongoing enablement so partners act as a true extension of Apollo. • Build the partner governance system: playbooks, QA gates, audit/review processes, escalation paths, and performance scorecards. • Build the "services ops" backbone: capacity planning, utilization forecasting, delivery prioritization, escalation management, and delivery reporting (weekly metrics + exec-ready updates). Requirements: • 5+ years in Professional Services / Implementation / Customer Delivery in B2B SaaS (technical product preferred). • 2+ years people management (hiring, coaching, performance management, leveling). • Strong delivery leadership: can run a portfolio of implementations with clear project governance and stakeholder management. • Comfort with technical GTM ecosystems (Salesforce/HubSpot context, integrations, data/workflow concepts). • Experience building/scaling a partner-led implementation model as a strategic lever for speed, coverage, and efficiency. (Nice to Have) • Experience with PSA / implementation tooling (Rocketlane, Smartsheet, Asana, Monday, etc.) and services metrics reporting. (Nice to Have) • Prior Apollo.io experience (as a user or implementer). (Nice to Have) • Familiarity with services packaging/scoping (SOW-like clarity even if not formally billed). (Nice to Have) Benefits: • equity • company bonus or sales commissions/bonuses • 401(k) plan • at least 10 paid holidays per year • flex PTO and parental leave • employee assistance program and wellbeing benefits • global travel coverage • life/AD&D/STD/LTD insurance • FSA/HSA and medical, dental, and vision benefits

Project Management
Stakeholder Management
Technical SaaS Ecosystems
Verified Source
Posted 11 days ago
AP

Senior Influencer Marketing Manager

Apollo.ioAnywhereFull-time
View Job
Compensation$140K - 170K a year

Design and execute a comprehensive influencer marketing strategy to build brand awareness and drive business growth, managing creator partnerships and cross-functional collaboration. | 7-10 years of experience in influencer or creator marketing, with proven ability to build scalable programs and measure ROI, across multiple platforms. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Senior Influencer Marketing Manager Apollo is looking for a strategic and operator-minded Senior Influencer Marketing Manager to build and scale a creator and influencer ecosystem that drives both brand impact and real business growth. This is a senior individual contributor role with full ownership of our influencer strategy, partnerships, and performance. This isn’t a sponsorship-only role. You’ll design a multi-channel influencer program that fuels awareness, credibility, community, and pipeline, spanning written content, short-form and long-form video, podcasts, events, and community activations. You’ll work closely with Brand, Content, Product Marketing, Demand, and Community to integrate creators into our campaigns, launches, and our always-on storytelling engine. You’ll combine relationship building, sharp creative instincts, and rigorous performance measurement to turn trusted creators into long-term brand partners. And you’ll continuously prove the ROI of influencer marketing as a meaningful growth lever for Apollo. This role is ideal for someone who can think like a strategist, operate like a owner, and build systems that scale. What You Will Do Own the end-to-end influencer marketing strategy — from program design and creator sourcing to partnership execution, optimization, and performance reporting — with clear goals tied to awareness, engagement, and growth. Build and manage a diversified creator portfolio across tiers (customers, community creators, and external influencers), platforms, and formats, including newsletters, video, podcasts, events, social, and educational content. Develop long-term creator partnerships, not one-off transactions by nurturing authentic relationships, co-creating high-quality content, and aligning creators with Apollo’s brand voice, POV, and GTM narrative. Source, negotiate, and manage influencer partnerships, contracts, budgets, timelines, deliverables, and renewals ensuring operational excellence and strong ROI discipline. Manage agency relationships for key campaigns. Design scalable systems for creator onboarding: develop clear briefs, content workflows, approvals, attribution, and regular performance tracking. Partner cross-functionally with Social, Content, Product Marketing, Demand, Events, and Community to integrate creators into campaigns, launches, thought leadership, and product storytelling. Collaborate with paid and growth teams to identify opportunities to amplify high-performing creator content across paid channels. Build measurement frameworks that go beyond vanity metrics, tracking reach, engagement quality, pipeline influence, assisted conversions, lifetime value, and long-term brand lift. Continuously test new creator formats, platforms, partnership models, and distribution strategies to stay ahead of creator trends and audience behavior in B2B. Represent Apollo externally in creator conversations, partnerships, and industry communities helping position the brand as a trusted partner to modern creators. About You 7–10 years of experience in influencer marketing, creator partnerships, content partnerships, or integrated brand marketing at a high-growth company, agency, or creator-led platform. Proven experience building and scaling influencer or creator programs that drive both brand outcomes and measurable business impact. Deep understanding of creator ecosystems across multiple platforms (YouTube, LinkedIn, X, TikTok, newsletters, podcasts, communities, events). Strong relationship builder: comfortable recruiting, managing, and growing long-term creator partnerships with credibility and empathy. Operational excellence: you can design processes, manage complex workflows, and keep multiple partnerships moving smoothly at once. Highly analytical mindset. Comfortable building dashboards, modeling ROI, and tying creative programs back to growth metrics. Excellent creative judgment with strong instincts for storytelling, content quality, brand alignment, and audience resonance. Experience managing external vendors, creators, agencies, and freelancers. Comfort working cross-functionally with Brand, Product Marketing, Demand, Sales, Community, and Executive stakeholders. Thrives in fast-paced environments, ambiguity, and 0 to 1 program building. Bonus: Experience with B2B SaaS, PLG motions, community-driven growth, or creator monetization ecosystems. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $140,000—$170,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Content Strategy & Editorial Leadership
Data Visualization & Plain Language Translation
Regulatory Reporting & White Papers
Direct Apply
Posted 11 days ago
AP

GTM Strategy & Operations Manager - Analytics & Intelligence

Apollo.ioAnywhereFull-time
View Job
Compensation$155K - 185K a year

Support GTM strategy through data analysis, reporting, and stakeholder communication, focusing on revenue metrics and operational insights. | Requires expert SQL, Salesforce data experience, and a strong background in SaaS revenue operations, which are not reflected in your experience. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role Apollo is seeking a GTM Strategy & Operations Manager to join our Revenue Operations Strategy & Operations team. This role sits at the center of our Go-To-Market organization and is responsible for ensuring our data, forecasting, and GTM performance metrics are accurate, trusted, and accessible across the business. You will work closely with BI/Analytics, Sales Ops, CS Ops, Finance, and GTM leadership to build a reliable source of truth across our ARR waterfall, define core revenue and customer metrics, and deliver insights that inform GTM strategy and execution. This is a highly cross-functional, high-impact role for someone who enjoys combining deep analytics with operational problem solving. What You’ll Do Build and maintain source-of-truth reporting across the ARR waterfall, including key dimensionality, and GTM Scorecard metrics. Partner with BI/Analytics to develop scalable data models and dashboards that ensure data confidence and consistency for GTM stakeholders and analytics communities. Define, document, and operationalize core GTM metrics, including logo definitions, ARR growth and accounting logic, funnel metrics, retention, and expansion. Develop and maintain advanced SQL-based analyses to support forecasting, pipeline health, performance tracking, and strategic decision-making. Deliver clear, actionable insights to GTM and RevOps leadership to support planning, prioritization, and execution. Support operational analytics initiatives such as source attribution, channel and partner performance, and funnel optimization across Sales and Customer Success. Ensure Salesforce data is well understood, modeled correctly, and effectively leveraged in reporting and analysis. Qualifications and Experience Expert-level SQL skills, with the ability to build complex, performant queries and data models. Strong experience working with Salesforce data and architecture. Advanced proficiency in data visualization and storytelling using tools such as Tableau, Looker, or similar. Experience in Revenue Operations, GTM analytics, or Strategy & Operations, preferably across Sales and Customer Success. Strong understanding of B2B SaaS GTM motions, including acquisition funnels, retention, and expansion. Ability to translate ambiguous business questions into structured analyses and insights. Excellent communication skills and comfort working cross-functionally with technical and non-technical stakeholders. 5+ years of experience in Sales Operations, Revenue Operations, or a related role. Experience working in fast-paced, product-led, high-growth SaaS companies. Exceptional skills in cross-functional collaboration, data analysis, and operational problem solving. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $155,000—$185,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Data Visualization
Content Strategy
Policy & Regulatory Communications
Direct Apply
Posted 12 days ago
AP

Senior Sales Operations Manager (BDR)

Apollo.ioAnywhereFull-time
View Job
Compensation$155K - 185K a year

Lead the strategy, execution, and scaling of the BDR program, optimize outbound funnel conversion, and align sales and marketing efforts to drive revenue growth. | 7-10 years in Sales or Revenue Operations, deep experience with BDR teams, integrated sales and marketing operations, proficiency with sales engagement platforms like Apollo.io, and strong analytical and leadership skills. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role Apollo is seeking a Senior Sales Operations Manager to lead the strategy, execution, and scaling of our Business Development Representative (BDR) program. This role is critical to Apollo’s growth engine and will partner closely with Sales, Marketing, RevOps, Enablement, and Product to ensure our outbound motion is efficient, scalable, and predictable. You will own the end-to-end operational health of the team’s outbound funnel, from target account strategy and lead flows to productivity, conversion optimization, and pipeline forecasting. This is a highly cross-functional role that requires exceptional judgment, strong analytical rigor, and the ability to translate complexity into clear, actionable guidance for a fast-growing BDR organization. This role is designed for a senior operator who thrives in ambiguity, sets long-term strategy, and delivers high-impact programs that materially improve revenue outcomes—while also serving as a role model and culture leader within Apollo. What You’ll Do Key Outcomes: Success in this role will be measured by your ability to: Scale Apollo’s BDR program by 3x: Design and execute the operating model, capacity planning, tooling, and process changes required to sustainably triple BDR output while maintaining or improving quality and efficiency. Forecast BDR-sourced pipeline within ±5% accuracy: Build a trusted, data-driven forecasting framework that enables leadership to accurately predict BDR-sourced pipeline and revenue contribution across quarters. Meaningfully improve outbound funnel conversion rates: Identify bottlenecks across the outbound motion (targeting, sequencing, messaging, activity mix, handoffs) and lead cross-functional initiatives that drive step-function improvements in conversion and productivity. Deliver a tightly integrated sales & marketing motion: Operationalize Account-Based Marketing (ABM), Demand Generation, and MQL/PQL processes so BDRs are focused on the highest-intent opportunities and can act quickly on marketing signals. Enable faster ramp and sustained productivity for BDRs: Distill complex data, processes, and insights into simple, actionable frameworks that empower junior reps to ramp faster, self-diagnose issues, and consistently hit performance benchmarks. Qualifications and Experience 7-10 years working in a Sales Operations or related-Revenue Operations role BDR & Sales Development Expertise: Deep experience partnering with Sales Development or Business Development teams in high-growth B2B environments. Strong understanding of outbound motions, capacity planning, territory design, quota setting, and performance management for BDR teams. Integrated Sales & Marketing Operations: Proven experience designing and operating integrated sales and marketing motions, including ABM, Demand Generation, and MQL/PQL frameworks. Ability to align stakeholders across Marketing, Sales, and RevOps around shared goals, definitions, and success metrics. Sales Technology & Apollo Expertise: Hands-on experience with Apollo.io or similar AI-enabled sales engagement platforms (e.g., Outreach, Salesloft). Ability to leverage automation, data enrichment, scoring, and AI-driven insights to drive productivity and smarter prioritization. Analytical Rigor & Funnel Optimization: Exceptional ability to uncover root causes of productivity and performance issues using data. Experience launching and leading large, cross-functional projects that improve outbound funnel efficiency and conversion rates. Enablement Through Simplicity: Strong communicator who can distill complex insights into clear narratives, dashboards, and playbooks. Demonstrated ability to quickly enable and empower junior sales representatives through practical, easy-to-adopt frameworks. Senior-Level Leadership & Influence: Exercises strong ownership and judgment when navigating ambiguous, open-ended problems. Influences roadmaps and priorities across multiple teams to drive group-wide impact. Acts as a role model at Apollo—mentoring others, contributing to hiring, and promoting a culture of collaboration, experimentation, and psychological safety. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $155,000—$185,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Sales Operations
Revenue Growth Strategies
Cross-Functional Collaboration
Direct Apply
Posted 12 days ago
Apollo.io

Senior Sales Operations Manager (BDR)

Apollo.ioAnywhereFull-time
View Job
Compensation$155K - 185K a year

Lead and scale Apollo.io's BDR program, optimize outbound funnel conversion, and align sales and marketing operations to drive revenue growth. | 7-10 years in Sales or Revenue Operations, deep experience with BDR teams, proficiency with Apollo.io or similar platforms, and strong analytical and leadership skills. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role Apollo is seeking a Senior Sales Operations Manager to lead the strategy, execution, and scaling of our Business Development Representative (BDR) program. This role is critical to Apollo’s growth engine and will partner closely with Sales, Marketing, RevOps, Enablement, and Product to ensure our outbound motion is efficient, scalable, and predictable. You will own the end-to-end operational health of the team’s outbound funnel, from target account strategy and lead flows to productivity, conversion optimization, and pipeline forecasting. This is a highly cross-functional role that requires exceptional judgment, strong analytical rigor, and the ability to translate complexity into clear, actionable guidance for a fast-growing BDR organization. This role is designed for a senior operator who thrives in ambiguity, sets long-term strategy, and delivers high-impact programs that materially improve revenue outcomes—while also serving as a role model and culture leader within Apollo. What You’ll Do Key Outcomes: Success in this role will be measured by your ability to: • Scale Apollo’s BDR program by 3x: Design and execute the operating model, capacity planning, tooling, and process changes required to sustainably triple BDR output while maintaining or improving quality and efficiency. • Forecast BDR-sourced pipeline within ±5% accuracy: Build a trusted, data-driven forecasting framework that enables leadership to accurately predict BDR-sourced pipeline and revenue contribution across quarters. • Meaningfully improve outbound funnel conversion rates: Identify bottlenecks across the outbound motion (targeting, sequencing, messaging, activity mix, handoffs) and lead cross-functional initiatives that drive step-function improvements in conversion and productivity. • Deliver a tightly integrated sales & marketing motion: Operationalize Account-Based Marketing (ABM), Demand Generation, and MQL/PQL processes so BDRs are focused on the highest-intent opportunities and can act quickly on marketing signals. • Enable faster ramp and sustained productivity for BDRs: Distill complex data, processes, and insights into simple, actionable frameworks that empower junior reps to ramp faster, self-diagnose issues, and consistently hit performance benchmarks. Qualifications and Experience • 7-10 years working in a Sales Operations or related-Revenue Operations role • BDR & Sales Development Expertise: Deep experience partnering with Sales Development or Business Development teams in high-growth B2B environments. Strong understanding of outbound motions, capacity planning, territory design, quota setting, and performance management for BDR teams. • Integrated Sales & Marketing Operations: Proven experience designing and operating integrated sales and marketing motions, including ABM, Demand Generation, and MQL/PQL frameworks. Ability to align stakeholders across Marketing, Sales, and RevOps around shared goals, definitions, and success metrics. • Sales Technology & Apollo Expertise: Hands-on experience with Apollo.io or similar AI-enabled sales engagement platforms (e.g., Outreach, Salesloft). Ability to leverage automation, data enrichment, scoring, and AI-driven insights to drive productivity and smarter prioritization. • Analytical Rigor & Funnel Optimization: Exceptional ability to uncover root causes of productivity and performance issues using data. Experience launching and leading large, cross-functional projects that improve outbound funnel efficiency and conversion rates. • Enablement Through Simplicity: Strong communicator who can distill complex insights into clear narratives, dashboards, and playbooks. Demonstrated ability to quickly enable and empower junior sales representatives through practical, easy-to-adopt frameworks. • Senior-Level Leadership & Influence: Exercises strong ownership and judgment when navigating ambiguous, open-ended problems. Influences roadmaps and priorities across multiple teams to drive group-wide impact. Acts as a role model at Apollo—mentoring others, contributing to hiring, and promoting a culture of collaboration, experimentation, and psychological safety. • The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $155,000—$185,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Operational Leadership & Strategic Planning
Digital Transformation & Automation
Data Analytics, KPI Reporting & AI Tools Integration
Verified Source
Posted 12 days ago
AP

Enablement Manager

Apollo.ioAnywhereFull-time
View Job
Compensation$68K - 96K a year

Leading and developing global training and enablement programs for service teams, including onboarding, coaching, and system development. | 4-7 years in leadership, training, enablement, or service operations, with strong facilitation, communication, and process-building skills, and willingness to travel globally. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Role Overview Apollo is expanding rapidly, and our global service teams need a leader who knows how to build capability, confidence, and performance at scale. The GTM Service Enablement Manager leads the team responsible for new hire training, everboarding, and ongoing coaching for Support, Onboarding, and Care. This role focuses on developing the humans who deliver training and creating the systems that ensure every employee, in every site, is prepared to deliver a Best in Class customer experience. You do not need a long background in enablement. You DO need strong leadership instincts, coaching skills, operational savvy, and a willingness to learn the enablement discipline quickly. Travel is a meaningful part of the work, including Mexico, the Philippines, and other locations as needed. Being present in-person with frontline trainers, leaders, and new hires is essential to elevating performance and consistency across sites. What You Will Lead and Build Training Program Leadership Own the full lifecycle of enablement for service teams, including onboarding, everboarding, coaching programs, and certification paths. Ensure learning experiences are structured, effective, and tied to clear performance outcomes. Enablement Team Development Coach Enablement Leads in facilitation, content delivery, and behavioral coaching techniques. Build structured development plans and elevate the team into high-performing training professionals who can support global scale. Global Training Delivery and Field Coaching Lead in-person workshops, observe training sessions, run (T2T) teach the trainer programs, and support new hire cycles on-site. Use field observations to identify gaps and convert them into actionable improvements. Cross-Functional Partnership Collaborate with Support, CX, Product Enablement, HR, Workforce Management, and regional site leaders. Align training programs with operational needs, product updates, and business priorities. Operational Excellence Build the systems, processes, and measurement frameworks that make enablement scalable and repeatable across regions. Establish readiness metrics, certification structures, and consistent reporting on enablement effectiveness. What Success Looks Like Reduced ramp time and improved readiness scores across global service teams A high-performing enablement team with clear competency growth A standardized, repeatable onboarding program used across all sites Strong cross-functional alignment on training needs and impact Reliable execution of in-person enablement cycles and global events Visible improvements in service quality attributable to training and coaching Required Experience 4–7 years in leadership, training, enablement, service operations, or people development roles Experience developing individuals and teams through coaching and structured feedback Strong facilitation and communication skills Experience building processes and systems in fast-moving environments Comfortable traveling globally 10–12 weeks per year Preferred Experience Exposure to customer service, customer experience, or support environments Familiarity with adult learning principles or instructional design Experience working across multiple countries and cultures The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $68,000—$96,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Leadership
Coaching
Training Program Development
Operational Systems
Cross-Functional Collaboration
Direct Apply
Posted 20 days ago
Apollo.io

Enablement Manager

Apollo.ioAnywhereFull-time
View Job
Compensation$Not specified

Leading global training and enablement programs, coaching teams, and building scalable systems for service excellence. | Experience in leadership, training, enablement, or service operations, with strong facilitation, communication, and process-building skills. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Role Overview Apollo is expanding rapidly, and our global service teams need a leader who knows how to build capability, confidence, and performance at scale. The GTM Service Enablement Manager leads the team responsible for new hire training, everboarding, and ongoing coaching for Support, Onboarding, and Care. This role focuses on developing the humans who deliver training and creating the systems that ensure every employee, in every site, is prepared to deliver a Best in Class customer experience. You do not need a long background in enablement. You DO need strong leadership instincts, coaching skills, operational savvy, and a willingness to learn the enablement discipline quickly. Travel is a meaningful part of the work, including Mexico, the Philippines, and other locations as needed. Being present in-person with frontline trainers, leaders, and new hires is essential to elevating performance and consistency across sites. What You Will Lead and BuildTraining Program Leadership Own the full lifecycle of enablement for service teams, including onboarding, everboarding, coaching programs, and certification paths. Ensure learning experiences are structured, effective, and tied to clear performance outcomes. Enablement Team Development Coach Enablement Leads in facilitation, content delivery, and behavioral coaching techniques. Build structured development plans and elevate the team into high-performing training professionals who can support global scale. Global Training Delivery and Field Coaching Lead in-person workshops, observe training sessions, run (T2T) teach the trainer programs, and support new hire cycles on-site. Use field observations to identify gaps and convert them into actionable improvements. Cross-Functional Partnership Collaborate with Support, CX, Product Enablement, HR, Workforce Management, and regional site leaders. Align training programs with operational needs, product updates, and business priorities. Operational Excellence Build the systems, processes, and measurement frameworks that make enablement scalable and repeatable across regions. Establish readiness metrics, certification structures, and consistent reporting on enablement effectiveness. What Success Looks Like • Reduced ramp time and improved readiness scores across global service teams • A high-performing enablement team with clear competency growth • A standardized, repeatable onboarding program used across all sites • Strong cross-functional alignment on training needs and impact • Reliable execution of in-person enablement cycles and global events • Visible improvements in service quality attributable to training and coaching Required Experience • 4–7 years in leadership, training, enablement, service operations, or people development roles • Experience developing individuals and teams through coaching and structured feedback • Strong facilitation and communication skills • Experience building processes and systems in fast-moving environments • Comfortable traveling globally 10–12 weeks per year Preferred Experience • Exposure to customer service, customer experience, or support environments • Familiarity with adult learning principles or instructional design • Experience working across multiple countries and cultures We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Leadership
Customer Support Operations
Training & Enablement
Data Analysis
Talent Development
Verified Source
Posted 21 days ago
AP

PHIL GTM Customer Support Enablement Lead

Apollo.ioAnywhereFull-time
View Job
Compensation$Not specified

The Customer Support Enablement Lead will own and evolve the end-to-end enablement experience for the support organization, focusing on the 6-week new hire onboarding program. This role involves facilitating onboarding experiences, designing training initiatives, and building scalable learning paths for new hires and tenured agents. | Candidates should have 6+ years of experience in customer support, enablement, or training roles, with a strong background in the SaaS industry. Proven skills in live facilitation, strategic program building, and using enablement tools are essential. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We are looking for a tenured and strategic Customer Support Enablement Lead to join our team in Manila, Philippines . This role will own and evolve the end-to-end enablement experience for our support organization, with a primary focus on delivering and improving our 6-week new hire onboarding program. You’ll lead in-person facilitation, partner closely with our US-based Everboarding Manager, and co-design ongoing training programs that are scalable, data-informed, and aligned with our business goals. You are not only a skilled facilitator, but also a builder—someone who thrives in fast-paced environments, understands the nuances of SaaS support, and knows how to translate performance metrics into targeted enablement strategies. Responsibilities Lead New Hire Onboarding (Manila, Philippines ): Own the strategy, execution, and measurement of our 6-week onboarding program for new support hires Facilitate in-person onboarding experiences, ensuring sessions are engaging, relevant, and role-specific Maintain and continuously iterate onboarding documentation, checklists, and training resources Design onboarding certification processes and track ramp milestones to measure readiness and success Ongoing Enablement facilitation designed: Collaborate with the GTM Support Enablement Manager to identify enablement needs based on CSAT, QA, ticket/chat metrics, and product changes Co-develop ongoing training initiatives across key areas like tools, workflows, tone/quality, product updates, and customer experience best practices Create feedback loops and reporting mechanisms to ensure program effectiveness Build Scalable Programs: Design scalable learning paths for new hires and tenured agents, including live training, async/self-paced content, microlearning, and certification tracks Use enablement tools (e.g., LMS, content hubs, feedback surveys, Maestro) to deliver, track, and refine training at scale Work cross-functionally with QA, Product, Support Ops, and L&D to align training with business goals Measure and Iterate: Define and manage success metrics for enablement programs (e.g., time to productivity, QA scores, CSAT, and knowledge assessments) Analyze qualitative and quantitative feedback to improve program structure, delivery, and outcomes Champion a culture of learning and continuous improvement within the support organization Qualifications 6+ years of experience in customer support, enablement, or training roles, with direct ownership of onboarding and learning programs SaaS industry experience required Proven ability to lead live in-person facilitation and instructional delivery, ideally with experience onboarding support agents or specialists Strategic thinker with a track record of building programs that are data-informed and results-oriented Strong experience using enablement or learning tools (e.g., LMS, Google Suite, Notion, survey tools, feedback dashboards) Excellent cross-functional collaboration and stakeholder management skills Bilingual (Spanish and English) Bonus: Experience designing training for chat/ticket-based support, quality assurance alignment, or customer experience coaching. Bonus: Familiarity with salesforce.com, Apollo.io, Maestro, Intercom systems We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Customer Support
Enablement
Training
SaaS
Facilitation
Strategic Thinking
Collaboration
Data Analysis
Learning Tools
Onboarding
Program Development
Feedback Mechanisms
Continuous Improvement
Certification Processes
Cross-Functional Alignment
Performance Metrics
Direct Apply
Posted 4 months ago
AP

Staff Service Designer

Apollo.ioAnywhereFull-time
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Compensation$183K - 215K a year

Lead complex, cross-functional service initiatives that span product, operations, support, and business domains. Translate business strategy, metrics, and user insights into a cohesive service vision and roadmap. | 8+ years of experience in UX or product design, with at least 3+ years focused on service or systems design. Strong systems thinking with the ability to understand dependencies, handoffs, and feedback loops across teams and products. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the team: At Apollo, product design is led by an accomplished team with decades of experience from some of the world’s most influential product organizations — including Atlassian, Google, PayPal, Intuit, Amazon, and Meta. Collectively, we’ve shaped and defined the experiences across category-defining SaaS tools, scaled global systems, and built high-performing teams that elevate the impact and culture of design across organizations. Our vision is to build the most customer-obsessed, data-driven, and human-centered design organization in SaaS — one that integrates the power of AI to elevate Apollo’s product and set a new standard for go-to-market software design. About the role: Apollo is hiring a Staff Service Designer to define and scale how our end-to-end experiences come to life across products, systems, and teams. You’ll connect the dots between people, tools, and workflows to design cohesive services that help customers succeed and our teams operate more effectively. This role blends deep design craft with strategic systems thinking. You’ll partner with product, engineering, operations, and research to shape how Apollo’s ecosystem works together, ensuring every touchpoint feels connected and intentional. Responsibilities: Lead complex, cross-functional service initiatives that span product, operations, support, and business domains. Translate business strategy, metrics, and user insights into a cohesive service vision and roadmap. Cultivate stakeholder alignment through storytelling, facilitation, and shared artifacts such as blueprints, ecosystem maps, and journey maps. Build and maintain service blueprints, journey maps, ecosystem maps, and system diagrams to visualize and communicate service logic and handoffs. Establish success metrics and feedback loops to measure and refine the performance of service experiences. Lead change management around new service models and patterns, influencing adoption and operational readiness. Lead service-level research agendas including user interviews, ethnographic studies, and operational diagnostics. Synthesize insights into actionable service strategies and design opportunities. Qualifications 8+ years of experience in UX or product design, with at least 3+ years focused on service or systems design. Strong systems thinking with the ability to understand dependencies, handoffs, and feedback loops across teams and products. Expertise with service design artifacts such as journey maps, blueprints, and system diagrams, and collaboration tools like Figma, FigJam, and Miro. Skilled in qualitative and quantitative research and the synthesis of insights into design strategy. Proven experience leading cross-functional initiatives that span digital and operational touchpoints. Excellent facilitation skills and the ability to lead workshops, design sprints, and alignment sessions. Strong visual communication and storytelling skills, able to translate complex systems into clear narratives. Ability to drive alignment and influence across organizational boundaries. Strong change management skills and the ability to gain buy-in for new processes or frameworks. Bonus Experience in B2B SaaS or enterprise software. Familiarity with GTM, sales, or workflow systems. Exposure to AI-driven or automated service experiences. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $182,750—$215,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Service Design
Systems Thinking
User Research
Stakeholder Alignment
Visual Communication
Change Management
Collaboration Tools
Journey Mapping
Blueprints
Ecosystem Mapping
Facilitation Skills
Cross-Functional Leadership
Qualitative Research
Quantitative Research
Design Strategy
Storytelling
Direct Apply
Posted 4 months ago
AP

Sales Operations Manager (Outbound Sales Generation)

Apollo.ioAnywhereFull-time
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Compensation$155K - 175K a year

Design and manage outbound sales campaigns, collaborate with sales leadership, ensure operational excellence and data accuracy, and implement AI-driven tools to increase sales rep productivity. | 5+ years in sales or revenue operations, experience supporting account executives, expertise in outbound campaign design and reporting, and ability to work in a fast-paced SaaS environment. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We are seeking a highly motivated and detail-oriented Sales Operations Manager (Outbound Pipeline Generation) to join our Revenue Operations team. This role will be the primary operational partner to Apollo’s Account Executive and Account Management teams, working closely with sales leadership to orchestrate outbound-focused campaigns. Your primary goal will be to increase rep productivity by +5% through outbound pipeline generation. You will design and manage campaigns, build processes for accountability and execution, and ensure operational excellence across outbound motions. This role is ideal for a proactive, data-driven operations professional who thrives in high-growth environments and can balance execution with strategic planning. What You’ll Do Campaign Operations Design and launch new outbound campaigns using the latest and greatest from our own Apollo tool Be at the forefront of our Ai innovation, implementing and testing Apollo’s Ai features into our campaigns Maintain campaign documentation, roadmaps, and calendars. Set goals, and drive acceleration where we’re exceeding, and troubleshoot where we’re falling behind. Inspection and ensure accountability to playbooks and activity adherence. Manage data accuracy through reviews and audits. Cross-Team Collaboration Liaise with Sales leaders (e.g., Garris, Paula, frontline managers) to build strategies. Provide data support for whitespacing, champion mapping, leadership outreach, and account penetration. Ensure alignment on execution and adherence to account planning workflows. Deliverability & Capacity Configure new users with appropriate domains and manage requests for large-scale outbound campaigns. Collaborate with Corporate Engineering, external deliverability consultants, and Marketing (DG) to ensure best practices and knowledge sharing. Qualifications and Experience 5+ years of experience in Sales Operations, Revenue Operations, or a related role. Demonstrated experience supporting Account Executives and/or Account Management teams. Strong background in outbound campaign design, reporting, and process adherence. Experience working in fast-paced, product-led, high-growth SaaS companies. Exceptional skills in cross-functional collaboration, data analysis, and operational problem solving. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $155,000—$175,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Sales Operations
Revenue Operations
Outbound Campaign Design
Cross-Functional Collaboration
Data Analysis
Operational Problem Solving
SaaS Industry Experience
Account Executive Support
Direct Apply
Posted 4 months ago
Apollo.io

Senior Backend Engineer (L5-L6) - 100% remote

Apollo.ioAnywhereFull-time
View Job
Compensation$120K - 160K a year

Develop backend software from scratch with influence on tools, technologies, and product in an agile, fully remote environment. | Senior-level backend engineering experience with cross-functional collaboration, focus on quality, automation, and performance improvements. | As a Senior Backend Software Engineer, you will be a critical part of our growing company, working on a cross-functional team to implement best practices in technology, architecture, and process. You'll have the chance to work in an open and collaborative environment, receive and give hands-on mentorship and have opportunities to grow and accelerate your career. You love both learning and teaching. In this role, you will be interfacing with design, front-end, analytics, as well as teams outside of Engineering. You enjoy working cross functionally to solve hard problems and make an impact. At Apollo, you strive for quality, and are obsessed with improving quality, automation, and squashing any bugs that sneak through. You have a drive to constantly investigate performance improvements and innovative ideas. This is how we organize our work This is how we work • in house • you can change the project • you have influence on the choice of tools and technologies • you have influence on the technological solutions applied • you have influence on the product • you develop the code "from scratch" • you focus on product development • agile Development opportunities we offer • development budget • industry-specific e-learning platforms • intracompany training • technical knowledge exchange within the company What we offer • Base salary + 8-12% yearly bonus + equity • Contract of employment (Polish UoP) + AKUP 50% tax deductible costs with 70% creativity factor for the Eng roles • 100% remote work (we don’t have offices and we don’t plan to have them) - no hybrid, no forcing people to get back to the offices • Allianz Medical Package and Warta Life Insurance covered by Apollo • 1200 USD educational budget • 300 USD Work From Home Stipend • 4 additional PTO days for Engineering (Rest Days) • 100% remote work and flexible working hours What You’ll Love About Apollo Besides the great compensation package and culture that thrives in openness and excellence, we invest tremendous effort into developing our remote employees’ careers. The team embraces that we have a sole purpose: to help customers maximize their full revenue potential on the Apollo platform. This mindset opens us up to a lot of creative approaches to making customers successful at scale. You’ll be a significant part of a lean, remote team, empowered to really own your role as a proactive educator. We’re very collaborative at Apollo, so you’ll be able to lean on your teammates, even in adjacent departments, to help you achieve lofty goals. You’ll be supported and encouraged to experiment and take educated risks that lead to big wins. And, you’ll have a whole team remotely by your side to help you do it!

TypeScript
Node.js
Backend development
API design
Agile methodologies
Verified Source
Posted 4 months ago
Apollo.io

Director, Head of Marketing Communications

Apollo.ioAnywhereFull-time
View Job
Compensation$140K - 175K a year

Lead and develop PR, internal, and executive communications strategies to enhance brand awareness, employee engagement, and executive visibility. | 10+ years of communications experience with expertise in PR, internal and executive communications, strong storytelling and interpersonal skills, preferably in fast-paced environments. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role: We are seeking a dynamic and strategic Communications Leader to elevate our brand and strengthen our voice across all audiences. This role is responsible for leading external communications (including public relations), internal communications, and executive communications. The ideal candidate is a skilled storyteller, trusted advisor to senior leaders, and passionate about creating meaningful connections both inside and outside the company. Key Responsibilities: Public Relations & External Communications • Develop and lead the PR strategy to increase brand awareness and enhance reputation. • Manage media relations, including developing press releases, briefing documents, and fostering strong relationships with key journalists and outlets. • Partner with marketing and product teams to drive narratives around company milestones, product launches, partnerships, and thought leadership. • Oversee crisis and issues management, ensuring rapid and transparent communication during sensitive moments. Internal Communications • Design and execute internal communications programs that foster employee engagement, alignment, and culture. • Partner with HR, Operations, and Executive teams to communicate key initiatives, company priorities, and organizational updates. • Own content development for All Hands meetings, newsletters, intranet updates, and other internal channels. Executive Communications • Serve as a strategic partner to senior leaders, developing messaging, speeches, presentations, and thought leadership content. • Drive visibility for executives through media opportunities, industry events, and owned channels. • Coach leaders on effective communication styles and delivery. Qualifications: • 10+ years of experience in communications, with expertise across PR, internal comms, and executive comms. • Proven track record of developing and executing successful communications strategies. • Excellent written and verbal communication skills; adept at crafting clear, compelling narratives. • Strong interpersonal skills with the ability to influence and build trust across all levels of the organization. • Experience in fast-paced, high-growth environments preferred. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $140,000—$175,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Public Relations
External Communications
Internal Communications
Executive Communications
Strategic Communications
Media Relations
Crisis Management
Speechwriting
Stakeholder Engagement
Verified Source
Posted 5 months ago
AP

Staff AI Engineer

Apollo.ioAnywhereFull-time
View Job
Compensation$200K - 280K a year

As a Staff AI Engineer, you will build and productionize advanced AI systems powered by Large Language Models and intelligent agents. You will work on critical Apollo capabilities that directly impact millions of users' productivity. | The role requires 8+ years of software engineering experience with a focus on production systems and 1.5+ years of hands-on LLM experience. Candidates should have expertise in prompt engineering and experience with multi-step AI agents and complex workflow automation. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About Apollo.io Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides an end-to-end go-to-market platform that enables sales and marketing teams to source prospects from our database of 210 million B2B contacts and 35 million companies, execute personalized email outreach campaigns, automate booking flows, and manage deals—all within one unified platform. Apollo raised a Series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Your Role & Mission As a Staff AI Engineer on our AI Engineering team, you will be responsible for building and productionizing advanced AI systems powered by Large Language Models (LLMs) and intelligent agents. You'll work on critical Apollo capabilities including our AI Assistant, Autonomous AI Agents, Deep Research Agents, Conversational Assistant, Semantic Search, Search Personalization, and AI Power Automation features that directly impact millions of users' productivity. The mission of our AI teams is to leverage Apollo's massive scale data and cutting-edge AI to understand and predict user behaviors, personalize experiences, and optimize every stage of the customer journey through intelligent automation. What You'll Be Working On AI Assistant & Agent Systems Agent Architecture & Implementation: Build sophisticated multi-agent systems that can reason, plan, and execute complex sales workflows Context Management: Develop systems that maintain conversational context across complex multi-turn interactions LLM and Agentic Platforms: Build scalable large language model and agentic platforms that enable widespread adoption and viability of agent development within the Apollo ecosystem Backend Systems: Build back-end systems necessary to support the agents. AI features: Conversational AI, Natural Language Search, Personalized Email Generation and similar AI features Classical AI/ML (Optional Focus) Search Scoring & Ranking: Develop and improve recommendation systems and search relevance algorithms Entity Extraction: Build models for automatic company keywords, people keywords, and industry classification Lookalike & Recommendation Systems: Create intelligent matching and suggestion engines Key Responsibilities Design and Deploy Production LLM Systems: Build scalable, reliable AI systems that serve millions of users with high availability and performance requirements Agent Development: Create sophisticated AI agents that can chain multiple LLM calls, integrate with external APIs, and maintain state across complex workflows Prompt Engineering Excellence: Develop and optimize prompting strategies, understand trade-offs between prompt engineering vs fine-tuning, and implement advanced prompting techniques System Integration: Build robust APIs and integrate AI capabilities with existing Apollo infrastructure and external services Evaluation & Quality Assurance: Implement comprehensive evaluation frameworks, A/B testing, and monitoring systems to ensure AI systems meet accuracy, safety, and reliability standards Performance Optimization: Optimize for cost, latency, and scalability across different LLM providers and deployment scenarios Cross-functional Collaboration: Work closely with product teams, backend engineers, and stakeholders to translate business requirements into technical AI solutions Required Qualifications Core AI/LLM Experience (Must-Have) 8+ years of software engineering experience with a focus on production systems 1.5+ years of hands-on LLM experience (2023-present) building real applications with GPT, Claude, Llama, or other modern LLMs Production LLM Applications: Demonstrated experience building customer-facing, scalable LLM-powered products with real user usage (not just POCs or internal tools) Agent Development: Experience building multi-step AI agents, LLM chaining, and complex workflow automation Prompt Engineering Expertise: Deep understanding of prompting strategies, few-shot learning, chain-of-thought reasoning, and prompt optimization techniques Technical Engineering Skills Python Proficiency: Expert-level Python skills for production AI systems Backend Engineering: Strong experience building scalable backend systems, APIs, and distributed architectures LangChain or Similar Frameworks: Experience with LangChain, LlamaIndex, or other LLM application frameworks API Integration: Proven ability to integrate multiple APIs and services to create advanced AI capabilities Production Deployment: Experience deploying and managing AI models in cloud environments (AWS, GCP, Azure) Quality & Evaluation Focus Testing & Evaluation: Experience implementing rigorous evaluation frameworks for LLM systems including accuracy, safety, and performance metrics A/B Testing: Understanding of experimental design for AI system optimization Monitoring & Reliability: Experience with production monitoring, alerting, and debugging complex AI systems Data Pipeline Management: Experience building and maintaining scalable data pipelines that power AI systems What Makes a Great Candidate Production-First Mindset You've built AI systems that real users depend on, not just demos or research projects You understand the difference between a working prototype and a production-ready system You have experience with user feedback, iterative improvements, and feedback systems Technical Depth with Business Impact You can design end-to-end systems, including back-end systems, asynchronous workflows, LLMs, and agentic systems You understand the cost-benefit trade-offs of different AI approaches You've made decisions about when to use different LLM providers, fine-tuning vs prompting, and architecture choices Evaluation & Quality Excellence You implement repeatable, quantifiable evaluation methodologies You track performance across iterations and can explain what makes systems successful You prioritize safety, reliability, and user experience alongside capability Adaptability & Learning You stay current with the rapidly evolving LLM landscape You can quickly adapt to new models, frameworks, and techniques You're comfortable working in ambiguous problem spaces and breaking down complex challenges Working at Apollo We are a remote-first inclusive organization focused on operational excellence. Our way of working ensures clear expectations and an environment to do your best work with ample reward. At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. Our AI Impact at Apollo Join a team that's already making significant impact: Our AI Assistant helps sales teams automate research, scoring, and outreach processes Assisted Prompting Mode allows users to leverage AI power-ups without being prompt engineering experts Our AI email assistant processes hundreds of thousands of words monthly for Professional plan users We help users "book more meetings in less time by automating research, scoring, outreach, & more with embedded AI sales assistants" If you're looking for a place where your AI engineering work directly impacts millions of users, where you can push the boundaries of what's possible with LLMs and agents, and where your career can thrive in the AI-native future—Apollo is the place for you. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $200,000—$280,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

AI Engineering
Large Language Models
Python
Backend Engineering
API Integration
Production Deployment
Prompt Engineering
Evaluation Frameworks
A/B Testing
Monitoring
Data Pipeline Management
Multi-Agent Systems
Scalable Systems
User Experience
Iterative Improvements
Cloud Environments
Direct Apply
Posted 5 months ago
AP

Senior Customer Operations Manager

Apollo.ioAnywhereFull-time
View Job
Compensation$165K - 185K a year

Develop and manage digital customer success programs, optimize operational processes and systems, partner with cross-functional teams to drive revenue growth and exceed KPIs. | 5+ years in customer or revenue operations, 3+ years working with executives, proficiency in Salesforce, Looker, SQL, Excel, experience in product-led and high-growth companies, and team building. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We are seeking a highly motivated and detail-oriented Senior Customer Operations Manager to join our Revenue Operations team. In this pivotal role, you will be responsible for developing the Digital Customer Success program, and supporting our Onboarding / Customer Success teams by designing, implementing, and managing best-in-class operational processes. Your focus will be on driving effectiveness, productivity, and scalable growth strategies across the post-sales organization. As a key partner to revenue-driving teams, you will take ownership of critical systems and workflows, champion process excellence, and contribute meaningfully to the company’s go-to-market execution. This role is ideal for a proactive, data-driven operations professional with experience in fast-paced, product-led, high-growth environments. What You’ll Do Develop a Digital Customer Success program to engage with every customer at scale Implement an actionable customer health score to reduce churn and improve NDR Standardize customer metrics, create and manage corporate reporting assets Optimize systems integrity, data quality, and operational processes with Revenue Operations cross-functional teams Partner with GTM cross-functional partners to exceed corporate KPIs and OKRs Qualifications and Experience required to apply for this role 5+ years working in a Customer Operations or related Revenue Operations role 3+ years experience working with executive level stakeholders Proficient technical skills: Salesforce, Looker, SQL, Excel Strong track record of building teams from the ground up; experienced with Digital / Customer Success, Account Management leaders Product-led company experience Early-stage, high-growth company experience The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $165,000—$185,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Customer Operations
Revenue Operations
Salesforce
Looker
SQL
Excel
Team Building
Digital Customer Success
Process Optimization
Data-driven Decision Making
Direct Apply
Posted 5 months ago
AP

Senior Manager - GTM Engineering, Customer Success

Apollo.ioAnywhereFull-time
View Job
Compensation$175K - 275K a year

Manage and coach a team of GTM Engineers to enforce workflows, forecast accurately, inspect deliverables, and drive client revenue growth. | Senior management experience in sales development or RevOps, deep familiarity with Apollo and GTM tech stack, strong coaching and operational skills, and a BA/BS degree. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. The Sr. Manager, GTME (Success) is the operational leader and coach for Apollo’s Named GTM Engineers. They are not just people managers — they are system enforcers, deal forecasters, and process architects who ensure that every account touched by a GTME results in measurable, durable growth. This role blends management accountability with practitioner credibility. The Sr. Manager must: Forecast & Enforce: Drive forecasting accuracy, deal adherence, and intervention coverage across their GTME team’s accounts. Coach & Develop: Actively develop an all-star team of GTMEs into world-class operators — instilling accountability, detail orientation, and rigor in execution. Inspect & Intervene: Maintain constant vigilance over accounts, reviewing pipeline, usage signals, interventions, and outcomes. Scale & Optimize: Manage a pooled book of customers, enforce time management across large books, and identify scalable interventions. Lead by Example: Remain a “super-doer,” capable of demonstrating Apollo-native outbound builds, AI workflows, and signal-based campaigns hands-on. Thumbnail Sketch (Apply if you’re a…) Deal Operator: You’ve run forecasts, enforced adherence, and built inspection rhythms that keep revenue motions predictable. Coach of Coaches: You develop operators into experts, holding high standards while inspiring growth. Detail Hawk: No slipped deals, no missed follow-ups, no hygiene debt — your rigor is infectious. RevTech Native: Deep familiarity with Apollo + modern GTM stack (Clay, Salesloft, Outreach, 6Sense, Gong, etc.). Outbound Growth Leader: Background in sales development leadership, RevOps, or agency GTM management — always tied to outbound outcomes. What You’ll Do… Manage and coach a team of Named GTM Engineers, enforcing daily discipline on workflows, interventions, and client deliverables. Own the forecasting rhythm — ensuring accurate reporting on account interventions, credit consumption lift, seat expansions, and pipeline influence. Drive accountability: enforce hygiene, detail orientation, and follow-through across all client-facing GTMEs. Inspect GTME deliverables (workflows, Managed Configs, reports) to ensure consistency and quality. Partner cross-functionally with RevOps, Success, and Sales Leadership to drive client outcomes. Demonstrate Apollo-native GTM builds live when needed, modeling best practice for your team. 🥁Benefits 🚀Apollo Stock Options 🏡Remote Work 💡 Fully Covered Healthcare (PPO, HDHP, HMO) 🦷 Dental & Vision 👶 Maternity Benefits ♥️ Life/Disability 💵 401K Plan 📞 Mental Health and EAP Assistance 🪑 Office Equipment Allowance ✈️ Travel Insurance The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $175,000—$275,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

GTM Engineering Management
Forecasting and Deal Adherence
Coaching and Team Development
RevTech Stack (Apollo, Salesloft, Outreach, Gong)
Process Architecture
AI and Automation Workflows
Sales and Revenue Operations
Pipeline Management
Direct Apply
Posted 5 months ago

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