Anaplan

Design test plans and evaluation frameworks for LLM applications and agentic workflows, and build automated suites and monitoring to ensure AI reliability, accuracy, and safety. | Requires 5–10 years of experience, deep GenAI and LLM knowledge, strong Python skills, and expert test automation and software testing expertise. | At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! We're pioneering a new role focused exclusively on quality assurance for GenAI/Agentic systems. As our Senior SDET for AI, you'll develop testing strategies, evaluation frameworks, and quality metrics specifically designed for LLM-powered applications. This role requires a unique blend of QA expertise, understanding of GenAI behavior, and automation skills to ensure our AI features are reliable, accurate, and trustworthy. Your Impact Design and architect comprehensive test plans, evaluation frameworks, and quality metrics designed specifically for LLM-powered applications and agentic workflows. Develop robust, end-to-end automated test suites in Python across evaluations, API checks, UI checks, and performance tests. Create automated prompt testing systems and regression suites to proactively detect unintended changes in model behavior. Establish multi-dimensional evaluation criteria to measure and track GenAI quality across accuracy, relevance, safety, consistency, and latency. Perform adversarial testing (red-teaming) to identify and mitigate model hallucinations, biases, or security vulnerabilities. Develop internal tools and testing frameworks that enable software engineering teams to seamlessly validate their own GenAI implementations. Deploy real-time monitoring and alerting systems to quickly detect and flag quality degradation of AI features in production. Own the overall quality and testing strategy for your workstream, maintaining high-fidelity test datasets ("golden examples") and defining QA best practices. Your Skills Deep understanding of GenAI technologies including LLMs, prompt engineering, and AI application patterns. Strong hands-on Python coding experience. Expert experience with test automation frameworks and scripting (Python, JavaScript, Selenium, Pytest). Strong background of software testing methodologies (functional, integration, regression, performance, security testing). Proven ability to design test cases and evaluation criteria for non-deterministic systems. Strong analytical and problem-solving skills with attention to detail. Experience with API testing tools (Postman, REST Assured) and backend testing. Strong experience with CI/CD pipelines and automated testing integration. #LI-SP1 Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence. Privacy & AI Notice Candidate data processed during our recruitment activities is handled in accordance with our Candidate Privacy Notice. This may include the use of artificial intelligence or automated tools to assist our team in evaluating qualifications.

Define and scale global technology alliances and partner apps, turn integrations into revenue-generating go-to-market programs, and build a high-performing global team. | Requires proven leadership in cloud, data, and ISV partnerships, partner app ecosystems, technical integrations, alliance commercialization, and global team building. | At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! Anaplan is looking for an entrepreneurial and highly strategic VP, Technology Partnerships. This is a stellar opportunity to lead a high-visibility, global organization within a leading enterprise cloud company. If you are an ecosystem builder who thrives on defining technology alliance strategies, rolling up your sleeves to drive execution, scaling a developer and partner apps ecosystem, and building a high-performing global team from the ground up, this role is for you. Insight on Your Impact This role serves as the strategic leader for Anaplan's global technology and product ecosystem. You will be responsible for defining and executing our global technology partnership strategy, building innovative alliances with Cloud Service Providers (CSPs), Data Cloud/AI platforms, and Independent Software Vendors (ISVs), while scaling our Partner Apps program. You will translate complex technical integrations into high-impact, revenue-generating go-to-market motions executed in collaboration with regional partner sales teams. Your focus will be centered on developing strategic Technology, Data/AI, and Cloud partnerships, alongside leading and expanding the Partner Apps program to drive platform extensibility and customer value. In parallel, you will curate high-leverage "Power of Three" motions—aligning Anaplan, technology partners, and System Integrators (SIs) to deliver comprehensive, differentiated enterprise solutions. You will own this function end-to-end: from initial strategy development and team build-out to hands-on partner development, solution co-innovation, and global scaling. Job Requirements & Core ResponsibilitiesStrategy & Technology Partnership Development • Ecosystem Vision: Define, build, and execute the strategic roadmap for next-generation technology partnerships, including Cloud Service Providers (CSPs such as AWS, GCP, Azure), Data Cloud/AI platforms (such as Snowflake, Databricks), and strategic enterprise ISVs. • Tip of the Spear Execution: Identify emerging technological trends—particularly in Data Cloud, AI, and enterprise planning architectures—to design, incubate, and pilot joint technology partner initiatives. Ensure the organization adapts quickly to market shifts and customer requirements. • Partner Apps Program Leadership: Lead the end-to-end strategy, governance, technical enablement, and commercial execution of Anaplan’s Partner Apps program to accelerate platform extensibility, marketplace growth, and new recurring revenue streams. • Joint Solution Innovation: Partner with technology partners' product and engineering teams to identify high-value integration use cases, co-create architectural blueprints, and bring differentiated joint solutions to market. GTM Translation & Cross-Functional Alignment • GTM Integration & Scalability: Translate technical integrations and strategic alliance agreements into structured, repeatable GTM plays that can be adopted and executed by regional partner sales and direct sales teams. • "Power of 3" Orchestration: Curate and champion high-impact "Power of 3" motions, aligning Anaplan, Cloud/Data technology partners, and Global Systems Integrators (GSIs/SIs) to deliver complete, market-leading industry solutions. • Cross-Functional Collaboration: Partner closely with Product Management, Engineering, Marketing, Alliances, and Regional Theater Leaders (AMER, EMEA, APAC) to ensure seamless technical roadmap alignment and commercial throughput of technology partnership plays. Team Building & Performance Leadership • Global Team Build-Out: Take full accountability for designing the organizational structure, hiring, and mentoring a world-class team of technology partner directors, alliance managers, and partner app specialists. • Accountability & Execution: Move seamlessly between high-level strategic alliance design and hands-on operational execution. Foster a high-performance culture that manages partner milestones strictly to plan and continuously measures partner-sourced and partner-influenced impact. • Ecosystem Evangelism: Serve as a prominent executive sponsor and thought leader for Anaplan’s technology alliances and Partner Apps ecosystem, representing Anaplan at industry conferences, partner summits, and executive advisory boards. Profile of the Ideal Candidate The ideal candidate is an agile, strategic executive with deep credibility across the enterprise software ecosystem and strong technical acumen. You are energized by ambiguity, possess an entrepreneurial mindset, and have a proven track record of establishing high-impact technology partnerships and commercializing platform application ecosystems. Required Skills and Experience • Tech Ecosystem Leadership: Deep, verifiable experience identifying, structuring, and expanding strategic partnerships with ISVs, Data Cloud/AI platforms (e.g., Snowflake, Databricks), and major Cloud Service Providers (AWS, Azure, GCP). • Partner Apps & Platform Extensibility: Proven success establishing, scaling, or commercializing a Partner Apps program, ISV marketplace, or platform extension ecosystem. • Incubation to Revenue: Demonstrated track record of converting technical product integrations into active, revenue-generating GTM motions that deliver measurable ACV. • Executive Presence & Influence: Outstanding communication, negotiation, and relationship-building capabilities, with demonstrated success influencing C-suite executives and product leaders both internally and externally. • Technical Acumen: Strong understanding of enterprise SaaS architectures, APIs, data pipelines, and cloud platform topologies to credibly lead joint solution development with product and engineering counterparts. • Team Building & People Leadership: Extensive experience building, leading, and mentoring high-performing global alliance teams, with clear accountability for execution and pipeline results. Preferred Experience • SI & "Power of Three" Collaboration: Strong familiarity with Global System Integrators (GSIs) and proven experience curating tripartite ("Power of 3") motions combining technology partners, SIs, and software platforms to win large enterprise transformations. • Hyper-Growth SaaS Track Record: 10+ years of progressive leadership in technology alliances, strategic business development, or partner ecosystems within high-growth enterprise software companies. Key Metrics for Success Performance in this role will be evaluated on strategic execution, ecosystem health, and quantitative business outcomes: • Partner-Driven & Influenced ACV: Net-new annual contract value (ACV) sourced and influenced through technology partnerships and tripartite "Power of 3" plays. • Partner Apps Program Expansion: Growth in active partner apps, developer adoption, customer installations, and attributable revenue generated via the Partner Apps program. • Strategic Alliances Formalized: Successful initiation, contractual execution, and executive launch of tier-1 technology, cloud, and data alliances. • Joint Solutions Delivered: Number of certified, customer-facing technical integrations and joint solution briefs successfully launched to the market. • Field Enablement & Velocity: Successful operationalization and enablement of regional partner sales teams to execute technology partner plays across AMER, EMEA, and APAC. Base Salary Range:: $271,000 USD - $366,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.  Fraud Recruitment Disclaimer  It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.   Anaplan does not:  • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.   • Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.  All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.   Privacy & AI Notice Candidate data processed during our recruitment activities is handled in accordance with our Candidate Privacy Notice. This may include the use of artificial intelligence or automated tools to assist our team in evaluating qualifications.

Partner with sales and product teams to uncover customer needs, deliver tailored solution demonstrations and proof-of-concept workshops, and shape enterprise planning roadmaps. | Requires 5+ years in presales, solution consulting, or business transformation, consumer-goods industry experience, and knowledge of commercial planning, forecasting, enterprise AI, and related planning systems. | At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! Solution Consultant – Consumer Goods - West At Anaplan, we believe the most powerful business transformations are led by people who are relentlessly curious and brave enough to challenge the status quo. We are looking for an experienced Retail & Consumer Goods presales solution consultant who enjoys solving business problems with enterprise AI solutions. This isn't about demoing software; it's about architecting a new future for how the world's leading companies plan, decide and act. Job Description As a core Solution Consultant – Consumer Goods, you will join our presales team supporting our enterprise customers in the Consumer Goods industry. You will be responsible for all aspects of the technical sales process by working directly with customers and collaborating with sales, domain specialists, business value consultants, product managers, customer success, and partners. Why this role matters • Decision Making is moving fast in the AI era. Business leaders are no longer looking for just cost control—they need forecasting automation, cross-functional alignment, and real-time insights. You’ll help them get there. • You’ll work with decision-makers at Retail or Consumer Goods influencing outcomes that impact thousands of employees and billions in revenue. • You’ll represent one of the fastest-growing enterprise AI platforms, with a commission structure and career path to match your ambition. • You’ll be aligned to a select number of accounts to build deep relationships and expand our solutions across multiple lines of business. • You’ll be working on the cutting edge of innovation to bring to life our vision of AI-driven scenario planning and analysis across a connected enterprise. Your Responsibilities and Impact • Partner with account executives on technical strategy and sales process for accounts in your territory. • Be the technical solution expert across platform capabilities, including AI, data modeling and planning applications. • Lead discovery sessions that move beyond features and functions to uncover critical business needs. • Design and deliver tailored, narrative-driven demos that directly address customer pain points and showcase a clear vision for their future. • Execute proof-of-concept workshops that prove Anaplan's value in the client's own context. • Coordinate and align specialist and product teams to help position multi-product solutions and mature complex opportunities to close. • Develop a multi-year technology vision and roadmap with your customers in cooperation with the Anaplan Customer Success team. • Serve as the voice of the customer to our product management teams, ensuring your insights from the field shape the future of the Anaplan platform. Your Qualifications • 5+ years of experience in a presales, solution consulting, or business transformation role (SaaS/enterprise software preferred). • Experience working with companies Consumer Goods industries. • Strong Understanding of commercial planning, revenue growth management, trade promotional planning and supply planning including demand forecasting. • Know how to collaborate with account executives and own the technical sales process, including account strategy, discovery, demos, solution roadmaps and other technical validation steps. • Strong grasp of value-based selling and storytelling, not just showing features and functions. • Skilled with problem solving at the intersection of technology and business. • Proven ability to make complex ideas sound simple, clear, and persuasive. • Knowledge of enterprise AI platforms, GenAI, Agentic frameworks, machine learning, and data integration. • Hands-on experience with enterprise planning processes and solutions (e.g. Finance, Supply Chain, Workforce, Commercial Planning, Sales Performance) preferred • Familiarity with EPM, CPM, BI, or ERP systems is a strong asset • Prior industry experience with aligned accounts a plus Base Salary Range:: $139,000 USD - $188,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.  Fraud Recruitment Disclaimer  It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.   Anaplan does not:  • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.   • Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.  All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.

Define and execute strategy for technology and ISV partnerships to drive revenue growth and ecosystem expansion. | 6+ years in channel or partner sales within SaaS, with proven strategic partnership and revenue growth experience. | At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! About the Role Anaplan is looking for a Director of ISV and Strategic Growth Partners. This role will be responsible for driving the success, growth, and strategic evolution of Anaplan’s partnership across the Technology provider ecosystem, including Data, Cloud, AI, and ISV providers, with a strong emphasis on revenue acceleration, co-sell activation, joint solution development, and ecosystem expansion. The ideal candidate will bring a proven track record of building technology partnerships within a SaaS environment, while serving as both a strategic leader and hands-on operator. This individual will work cross-functionally across Product, Sales, Marketing, Customer Success, and Finance to strengthen Anaplan’s position as the leading xP&A platform within the cloud ecosystem. Your Impact In this role, you will define and execute the strategy for Anaplan’s Technology and ISV partnerships, identifying new market opportunities, enabling go-to-market teams, and driving joint sales execution alongside our Technology partners and Systems Integrator partners (e.g., Deloitte, Accenture, EY). You will help shape differentiated solutions and market offerings, influence product collaboration and sales activation, and ensure field teams are equipped to drive meaningful customer outcomes. Success in this role will come through building executive-level partnerships, leveraging data-driven insights to optimize investment and ROI, and fostering alignment across internal and external stakeholders to accelerate growth and long-term strategic value. Key Responsibilities Build and scale our technology partnerships across the Data, Cloud, AI, and ISV ecosystems. Incubate net-new partner motions, innovative routes to market, and reseller motions. Define the landscape and strategy for Technology Partner investment spanning AI companies, Data Cloud companies, Cloud Service Partners (CSPs), and ISV Partners. Manage and scale multifaceted relationships across the Technology and ISV ecosystem landscape, with the expectation of delivering significant growth (and product / offering collaboration). Define the strategy and roadmap for execution for the joint creation of market-leading assets / solutions facilitated by regional and global Systems Integrator partners (e.g., Deloitte, Accenture, etc.). Proactively identify and prioritize business opportunities (new verticals, use cases / outcomes, business users, etc.) in order to activate sales execution within these partner organizations; this includes the enablement of GTM organizations to be properly incentivized and trained to achieve success. Closely collaborate with our Product/Technology organization regarding Tech and ISV partner relationships, product releases, sales activation, etc. Inform marketing strategy/plan to align with GTM focused sectors and solutions by region. Drive alignment between Anaplan internal marketing teams and GSIs/RSIs and Tech Partners for successful execution. Oversee partner enablement at a global level to ensure Partner sellers are properly trained and motivated to sell and deliver Anaplan and combined solutions. Work collaboratively with Tech Partners and Field Engagement Managers to define strategic accounts and joint account planning targets, to support proactive business development. Manage the Co-Sell programs, registering and fielding co-sell opportunities. Build programs, and collaborate with Anaplan Field Engagement Managers, to ensure Tech Partners' field sales organization is enabled to drive new revenue opportunities for Anaplan. Integrate the Tech/ISV Partner GTM strategy with the overall Customer Success strategy for driving success of Anaplan product implementation, adoption, and expansion. Evaluate and prioritize partnership opportunities by performing quantitative and qualitative due diligence. Accurately forecast the results of business development activity. With a data-driven approach, continually analyze, clarify, contextualize, and validate strategic partner needs. Track, measure, and report on effectiveness against targets. Work closely with the leadership team to develop and drive metrics that define success. Be a leader within Anaplan. Work closely across sales, product, finance, customer success and marketing to ensure close alignment in the development and execution of Anaplan’s key strategic relationships. Your Qualifications Possesses an established network within the Technology/AI/SaaS/ISV/CSP ecosystem. Track record within a SaaS organization of revenue growth with Technology/ISV/CSP Partners. Experience building key strategic relationships with major technology partners and/or cloud providers and a mastery of working across organizations to make these relationships successful. Demonstrated experience incubating net-new partner go-to-market motions and reseller models. Working knowledge of marketplace ecosystems. 6+ years in channel/partners sales with evidence of increasing responsibility within a software / SaaS sales environment. Expertise and experience in creating global technology, ISV, and/or cloud service provider strategy, partner programs, consumption-based financial models, and GTM. Track record of building solutions that align implementation partner IP (e.g., Deloitte, Accenture, EY) with Partner IP with a SaaS platform, creating unique product offerings with solid ROI. Proven ability to manage a large portfolio of sales activation activities to evaluate results and make trade-offs in investment to maximize ROI. Base Salary Range: $190,000—$257,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence. Candidate data processed during our recruitment activities is handled in accordance with our Candidate Privacy Notice. This may include the use of artificial intelligence or automated tools to assist our team in evaluating qualifications.

Lead strategic initiatives and operations to improve customer success outcomes and post-sales productivity in a SaaS environment. | Requires 8+ years in revenue/business operations or customer success operations with strong analytical, forecasting, and leadership skills in a fast-paced SaaS company. | At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! Anaplan is looking for a driven, dynamic, and highly strategic Sr. Manager, Customer Success Strategy & Operations to join our CS Operations Organization. In this senior role, you will architect both the day-to-day operations and the future-state operating model for our largest and fastest-growing region. You will act as the trusted advisor and primary Go-To-Market (GTM) Field Operations partner to the Customer Success leadership for the AMER region. Your mission is to enable our post-sales team to achieve ambitious revenue goals, transition our organization from reactive to proactive, and drive transformative change across the business. As a Sr. Manager, you are expected to be a thought leader who can handle high levels of complexity and ambiguity, translating data into executive-level strategy and automated action. Your Impact Strategic Leadership & Driving Outcomes: • Architect and implement AMER-wide strategic initiatives to drastically improve post-sales productivity, forecast accuracy, and pipeline visibility. • Partner deeply with AMER post-sales leadership to develop and execute strategies for scaling operations and consistently achieving aggressive churn and expand targets. • Act as a senior change agent, identifying opportunities for optimization and championing the introduction of new tools, technologies, and methodologies. • Lead complex, cross-functional projects that bridge the gap between global strategy and local AMER execution. Proactive Diagnostics & Operations Support: • Move the AMER region beyond reactive reporting by building and overseeing intelligent early warning and action systems that power the post-sales organization. • Oversee the design, implementation, and optimization of highly complex post-sales processes, tools, and systems. • Deliver clear, contextual, and diagnostic insights directly into the daily workflows of Customer Success Business Partners and Renewal Managers, telling them not just what is happening, but why it's happening. • Ensure impeccable data accuracy and integrity within CRM and related systems, acting as the ultimate guardian of AMER operational data. Pipeline Performance & Predictability: • Own the operational rhythm and pipeline performance management for AMER. Regularly monitor and analyze post-sales pipeline metrics, including renewal conversion rates and health scores. • Drive post-sales forecasting for the region, leveraging predictive analytics and pipeline data to accurately forecast future revenue streams. • Identify systemic risks to achieving post-sales goals before they impact the customer, and proactively develop and deploy mitigation workflows. Cross-Functional Orchestration & Collaboration: • Foster strong, seamless relationships with cross-functional teams (Sales, Product, GTM Analytics, GTM Tech, and Enablement) to ensure project success and total operational alignment. • Serve as the Intelligence & Operations thought leader for the AMER region, providing actionable insights and data-backed recommendations to executive leadership. Your Qualifications • 8+ years of progressive experience in Revenue/Business Operations, Customer Success Operations, or highly analytical strategic roles. Experience in a fast-paced, hyper-growth B2B SaaS company is strongly preferred. • A Systems Thinker & Diagnostician: You have proven experience designing and building scalable processes. Critically, you are an expert at using data to diagnose the root cause of business problems, not just reporting on the lagging indicators. • Executive Presence: Exceptional ability to act as a trusted advisor to VP and SVP-level leadership, with strong opinions on the best way to engage with and motivate post-sales teams. • Deep Forecasting Expertise: Proven, advanced skills in post-sales forecasting, pipeline management, customer health scoring, and go-to-market modeling (including capacity and territory planning). • Technical Acumen: Strong familiarity with enterprise automation platforms, CRM/CS platforms (e.g., Salesforce, Gainsight), and a deep understanding of how to leverage predictive analytics and modern AI concepts to drive scale. • Operational Agility: Ability to plan, manage, and deliver multiple concurrent and complex work streams in a global matrix organization with aggressive timelines. • Must have GRIT: Guts, Reliability, Improvement, Teamwork. You thrive in an entrepreneurial environment that gives you a unique opportunity to prove your ideas out. • Project management and team leadership experience are highly desirable. Base Salary Range:: $154,000 USD - $209,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.  Fraud Recruitment Disclaimer  It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.   Anaplan does not:  • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.   • Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.  All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.   Candidate data processed during our recruitment activities is handled in accordance with our Candidate Privacy Notice. This may include the use of artificial intelligence or automated tools to assist our team in evaluating qualifications.

Lead strategic initiatives and operations for customer success to improve productivity, forecasting, and pipeline management. | 8+ years in revenue/business operations or customer success operations with strong analytical and leadership skills in a fast-paced SaaS environment. | At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! Anaplan is looking for a driven, dynamic, and highly strategic Sr. Manager, Customer Success Strategy & Operations to join our CS Operations Organization. In this senior role, you will architect both the day-to-day operations and the future-state operating model for our largest and fastest-growing region. You will act as the trusted advisor and primary Go-To-Market (GTM) Field Operations partner to the Customer Success leadership for the AMER region. Your mission is to enable our post-sales team to achieve ambitious revenue goals, transition our organization from reactive to proactive, and drive transformative change across the business. As a Sr. Manager, you are expected to be a thought leader who can handle high levels of complexity and ambiguity, translating data into executive-level strategy and automated action. Your Impact Strategic Leadership & Driving Outcomes: • Architect and implement AMER-wide strategic initiatives to drastically improve post-sales productivity, forecast accuracy, and pipeline visibility. • Partner deeply with AMER post-sales leadership to develop and execute strategies for scaling operations and consistently achieving aggressive churn and expand targets. • Act as a senior change agent, identifying opportunities for optimization and championing the introduction of new tools, technologies, and methodologies. • Lead complex, cross-functional projects that bridge the gap between global strategy and local AMER execution. Proactive Diagnostics & Operations Support: • Move the AMER region beyond reactive reporting by building and overseeing intelligent early warning and action systems that power the post-sales organization. • Oversee the design, implementation, and optimization of highly complex post-sales processes, tools, and systems. • Deliver clear, contextual, and diagnostic insights directly into the daily workflows of Customer Success Business Partners and Renewal Managers, telling them not just what is happening, but why it's happening. • Ensure impeccable data accuracy and integrity within CRM and related systems, acting as the ultimate guardian of AMER operational data. Pipeline Performance & Predictability: • Own the operational rhythm and pipeline performance management for AMER. Regularly monitor and analyze post-sales pipeline metrics, including renewal conversion rates and health scores. • Drive post-sales forecasting for the region, leveraging predictive analytics and pipeline data to accurately forecast future revenue streams. • Identify systemic risks to achieving post-sales goals before they impact the customer, and proactively develop and deploy mitigation workflows. Cross-Functional Orchestration & Collaboration: • Foster strong, seamless relationships with cross-functional teams (Sales, Product, GTM Analytics, GTM Tech, and Enablement) to ensure project success and total operational alignment. • Serve as the Intelligence & Operations thought leader for the AMER region, providing actionable insights and data-backed recommendations to executive leadership. Your Qualifications • 8+ years of progressive experience in Revenue/Business Operations, Customer Success Operations, or highly analytical strategic roles. Experience in a fast-paced, hyper-growth B2B SaaS company is strongly preferred. • A Systems Thinker & Diagnostician: You have proven experience designing and building scalable processes. Critically, you are an expert at using data to diagnose the root cause of business problems, not just reporting on the lagging indicators. • Executive Presence: Exceptional ability to act as a trusted advisor to VP and SVP-level leadership, with strong opinions on the best way to engage with and motivate post-sales teams. • Deep Forecasting Expertise: Proven, advanced skills in post-sales forecasting, pipeline management, customer health scoring, and go-to-market modeling (including capacity and territory planning). • Technical Acumen: Strong familiarity with enterprise automation platforms, CRM/CS platforms (e.g., Salesforce, Gainsight), and a deep understanding of how to leverage predictive analytics and modern AI concepts to drive scale. • Operational Agility: Ability to plan, manage, and deliver multiple concurrent and complex work streams in a global matrix organization with aggressive timelines. • Must have GRIT: Guts, Reliability, Improvement, Teamwork. You thrive in an entrepreneurial environment that gives you a unique opportunity to prove your ideas out. • Project management and team leadership experience are highly desirable. Base Salary Range:: $154,000 USD - $209,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.  Fraud Recruitment Disclaimer  It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.   Anaplan does not:  • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.   • Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.  All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.   Candidate data processed during our recruitment activities is handled in accordance with our Candidate Privacy Notice. This may include the use of artificial intelligence or automated tools to assist our team in evaluating qualifications.