Anagha Techno Soft

Manage complex programs and leverage AI tools to optimize business processes, reporting, and governance. | Requires 12+ years in program management, AI automation experience, and strong analytical skills, with additional desirable skills in process improvement and cross-functional collaboration. | Top 3 must-have HARD skills: Program Management & Operations Expertise 12+ years managing complex programs/projects, especially in ambiguous or high-impact areas. Proven ability to shift priorities quickly while maintaining organization and control. AI Tools for Business Process Optimization Demonstrated expertise in leveraging AI tools to build, optimize, and scale business processes and reporting structures. Practical experience automating governance and reporting using AI. Analytical & Data-Driven Problem Solving Strong analytical skills, data orientation, and experience providing actionable business insights. Ability to develop, manage, and iterate governing frameworks and reporting mechanisms. Good to have skills: Process Improvement Methodologies: Lean Six Sigma, Kaizen, Agile certification or practical experience. Technology Industry Familiarity: Experience in content moderation, Trust & Safety, or support operations. Cross-Functional Collaboration: Ability to work with diverse teams and stakeholders across locations and time zones. Executive Communication: Experience preparing executive-level summaries, briefs, and presentations. External Vendor Communication: Designing and delivering communications for third-party BPO vendors.