Amerita

Lead and manage a national team to ensure efficient referral data management from hospital portals, monitor performance, standardize processes, and collaborate with stakeholders to support growth and operational excellence. | Bachelor's degree or equivalent, 3+ years in home infusion, specialty pharmacy, intake operations or related workflows, leadership experience, proficiency with hospital portal systems and reporting tools, strong communication and problem-solving skills. | Our Company Amerita Overview The Portal Operations Manager provides national oversight for Amerita’s Portal Specialist team. This role ensures a standardized, efficient, and high-quality process for extracting and managing referral data from hospital portals across all markets. The manager will monitor performance metrics, balance workload, streamline processes, and collaborate closely with Sales, Branch Operations, and Intake leadership to support growth and reliable referral intake. The Portal Operations Manager serves as the primary escalation point for portal-related workflow challenges and leads efforts to drive consistency and best practices nationwide. Schedule: Monday - Friday, hours based on business needs. We Offer • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays Responsibilities Leads, mentors, and supports Portal Specialists nationwide Monitors team effectiveness, responsiveness, productivity, and quality Develops KPIs and performance dashboards to ensure timely referral handling Provides coaching and training to improve standard work and maintain accuracy Ensures workload balance across markets based on referral volume and staffing needs Implements and enforces standardized portal-management processes and workflows Partners with Sales Managers, Branch leadership, and Intake teams to align portal activities with local market requirements Maintains a deep understanding of portal variations, market-specific workflows, and bottlenecks Serves as the escalation point for portal-related issues, delays, or system barriers Collaborates with IT, hospital partners, and internal leaders to resolve portal complications Identifies process improvement opportunities and lead implementation of best practices Analyzes referral volume trends and recommend staffing or process changes Supervisory Responsibility: Yes Qualifications Bachelor’s degree preferred; equivalent combination of education and experience considered. Three (3) or more years of experience in home infusion, specialty pharmacy, intake operations, patient access, or case-management workflows. Prior experience managing or leading teams strongly preferred. Experience with CPR+, EMRs, or hospital portal systems is highly desirable. Strong leadership and people-management skills with the ability to coach and motivate a distributed team. Advanced ability to interpret data, monitor KPIs, and make operational decisions. Excellent communication and relationship-building skills across internal and external stakeholders. Ability to balance multiple priorities in a dynamic, high-volume environment. Strong understanding of referral intake processes, case-management workflows, and payer requirements. Problem-solving mindset with the ability to drive standardization and process improvements. High proficiency with Microsoft Office, reporting tools, and technology platforms. Percentage of Travel: 25-75% Driving Position: Yes **To perform this role will require frequently sitting, standing, walking, and typing on a keyboard with fingers, and occasionally bending, reaching, and climbing (stairs/ladders). The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs** About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X. Salary Range USD $71,000.00 - $107,000.00 / Year

Achieve sales and revenue targets for specialty infusion products by developing relationships with referral sources and conducting sales and marketing activities in a specified territory. | Minimum 4 years pharma or healthcare sales experience, 3-5 years infusion services or related healthcare industry experience preferred, comfortable engaging physicians, valid driver's license, and preferably a registered nurse or healthcare-related degree. | Our Company Amerita Overview At Amerita, we’re not just delivering Specialty Infusion services—we’re building relationships that improve patient outcomes and drive business success. We are the leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals. The Regional Specialty Account Executive is responsible for achievement of admissions, net revenue and profit objectives for IVIG, Chronic Inflammatory Disease and other specialty medications in an assigned geography. This role is also responsible for general sales activity, sales communications and marketing support in a specified territory. The Regional Specialty Account Executive covers multiple branch locations for Amerita. This territory is South Chicago - the Account Executive must reside in, or a commutable distance to that area. Schedule: Monday - Friday, 8:00am - 5:00pm The ideal candidate will have a minimum of four (4) years of Pharma or HealthCare Sales experience, with 3-5 years of experience in the infusion services or other related healthcare product or service industries. A Registered Nurse is a plus We Offer • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays Responsibilities • Aggressively sells and markets infusion therapy to existing and potential referral sources to achieve established revenue targets assigned on a monthly, quarterly and annual basis.• Identifies and develops relationships with all regional sales targets including, but not limited to, Specialty Physicians who prescribe targeted medications.• Conducts in-service training seminars and represents the company at local, regional and national trade shows and conventions.• Creates and carries out specific sales and market development plans in concert with company goals and objectives.• Provides regular feedback to local and corporate management regarding sales activity and success in market development.• Represents the company within the healthcare community with professional decorum and respect for the patient care process.• Develops quarterly business plans and maintains Customer Relationship Management, such as Salesforce.com. Qualifications • Four-year college degree in business or a healthcare-related field or equivalent work experience• Registered Nurse and home healthcare experience a plus• Minimum of four (4) years of Pharma or HealthCare Sales experience• 3-5 years of experience in the infusion services or other related healthcare product or service industries preferred• Comfortable with physicians as main call points• Ability to present products and services in a professional manner• Knowledge of infusion service procedures and reimbursement policies preferred• Requires excellent communication, planning and organizational skills• Valid driver’s license and auto insurance• Must meet company standards for driving record as well as driver age requirement About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X. Additional Job Information Key accounts include Northwest Health, Mercy Clinic Gastro, Mercy Asthma/Immunology. Salary Range USD $120,000.00 - $130,000.00 / Year

The PBM Payer Audit Specialist reviews audit requests, compiles documentation, and identifies needed documentation for effective responses. They also perform quality assurance checks on medical and PBM billing documentation and communicate with management regarding any issues or trends. | Successful completion of an accredited Pharmacy Technician training program is strongly preferred, along with 1-3 years of related pharmacy experience. Candidates should have basic pharmacy knowledge, experience with automated billing systems, and strong communication skills. | Our Company Amerita Overview Providing service to all the Amerita locations, the PBM Payer Audit Specialist reviews audit request, compiles and classifies existing documentation and identifies documentation needed to respond effectively and efficiently. The PBM Payer Audit Specialist also performs quality assurance checks for all medical and PBM billing documentation before submission and notifies the RCM Ancillary Services management team or General Manager of any missing items, issues, or trends. Schedule:Monday - Friday 7am-3:30pm MST • Competitive Pay • Health, Dental, Vision & Life Insurance • Company-Paid Short & Long-Term Disability • Flexible Schedules & Paid Time Off• Tuition Reimbursement • Employee Discount Program & DailyPay• 401k • Pet Insurance Responsibilities Receives, documents, processes, and tracks all incoming PBM payer audit requests and updates until final resolution is obtained. Responsible for correcting PBM claim audit deficiencies and resubmitting claims back to the payer as needed Responsible for cross training and providing support to handle incoming payer medical audits Communicates and coordinates across departments to ensure audits receive the proper review, appeals, and resolution Coordinates with other departments to obtain documentation and justification for medical services rendered. Assembles documentation, composes appeal responses, and submits back to payers in the required format Responds timely to all PBM payer audit requests and submits responses within payer deadlines Analyzes PBM payer audit trends and communicates concerns and process improvement needs to the RCM Ancillary Services management team Records payer audit responses utilizing the appropriate subject headers and templates in CPR+ and the Payer Audit Tracking spreadsheet Utilizes most efficient resources to submit PBM payer audits, giving priority to electronic solutions Maintains CPR+ Document Management system to include faxing, scanning, and attaching documents Oversees the PBM Test Claim report and works to resolve rejected submissions to avoid erroneous payments Assists with pulling manufacturer invoices needed for PBM and medical audits Reviews PBM credit balances and works with payer to resolve through payer refunds or using Amerita’s approved adjustment codes Qualifications Successful completion of an approved/accredited Pharmacy Technician training program strongly preferred 1-3 years of related pharmacy experience in a home care setting Basic pharmacy knowledge of reading and interpreting prescriptions and submitting pharmacy claims to PBM payers. Working knowledge of automated billing systems; experience with CPR+ and Waystar a plus. Working knowledge and application of metric measurements, basic accounting practices, ICD 10, CPT, HCPCS coding, and medical terminology. Solid Microsoft Office skills with the ability to type 40+ WPM. Strong verbal and written communication skills with the ability to independently obtain and interpret information and compose written audit responses. Strong attention to detail and ability to be flexible and adapt to workflow volumes. Knowledge of federal and state regulations as it pertains to revenue cycle management, a plus. About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X. Salary Range USD $20.00 - $26.00 / Hour

Achieve sales and revenue targets for specialty infusion products by developing relationships with physicians and referral sources in a regional territory. | Requires 4+ years pharma or healthcare sales experience, 3-5 years infusion services or related healthcare product sales, preferably with a college degree or equivalent experience, and valid driver's license. | Our Company Amerita Overview At Amerita, we’re not just delivering Specialty Infusion services—we’re building relationships that improve patient outcomes and drive business success. We are the leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals. The Regional Specialty Account Executive is responsible for achievement of admissions, net revenue and profit objectives for IVIG, Chronic Inflammatory Disease and other specialty medications in an assigned geography. This role is also responsible for general sales activity, sales communications and marketing support in a specified territory. The Regional Specialty Account Executive covers multiple branch locations for Amerita. This territory is in and around the Chattanooga, TN area - the Account Executive must reside in, or a commutable distance in that area. Schedule: Monday - Friday, hours based on business needs. The ideal candidate will have a minimum of four (4) years of Pharma or HealthCare Sales experience, with 3-5 years of experience in the infusion services or other related healthcare product or service industries. A Registered Nurse is a plus We Offer • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays This position is Comission eligible Responsibilities • Aggressively sells and markets infusion therapy to existing and potential referral sources to achieve established revenue targets assigned on a monthly, quarterly and annual basis.• Identifies and develops relationships with all regional sales targets including, but not limited to, Specialty Physicians who prescribe targeted medications.• Conducts in-service training seminars and represents the company at local, regional and national trade shows and conventions.• Creates and carries out specific sales and market development plans in concert with company goals and objectives.• Provides regular feedback to local and corporate management regarding sales activity and success in market development.• Represents the company within the healthcare community with professional decorum and respect for the patient care process.• Develops quarterly business plans and maintains Customer Relationship Management, such as Salesforce.com. Qualifications • Four-year college degree in business or a healthcare-related field or equivalent work experience• Registered Nurse and home healthcare experience a plus• Minimum of four (4) years of Pharma or HealthCare Sales experience• 3-5 years of experience in the infusion services or other related healthcare product or service industries preferred• Comfortable with physicians as main call points• Ability to present products and services in a professional manner• Knowledge of infusion service procedures and reimbursement policies preferred• Requires excellent communication, planning and organizational skills• Valid driver’s license and auto insurance• Must meet company standards for driving record as well as driver age requirement About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X. Salary Range USD $120,000.00 - $130,000.00 / Year

Coordinate patient care transitions, support marketing activities, maintain referral source relationships, and provide patient education. | Registered Nurse licensed in Texas with at least 2 years nursing experience, preferably with marketing experience, residing near San Antonio, TX, and able to travel 50%. | Our Company Amerita Overview At Amerita, we’re not just delivering Specialty Infusion services—we’re building relationships that improve patient outcomes and drive business success. We are the leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals. The Clinical Liaison (CL) performs daily marketing and patient care transition coordination activities for various referral sources, case managers and patients referred to Amerita. The overall focus of the CL is to work in concert with the Account Executive(s) and General Manager to maintain the existing customer base, promote new referral opportunities and coordinate a smooth transition of care of the patient from the hospital to the home setting. We are seeking a Registered Nurse, licensed in the State of TX, with a minimum of two years of nursing experience. Previous marketing experience, preferred. Must reside in or around the San Antonio, TX area. Schedule: Monday-Friday, hours vary on business needs. Travel: 50% We offer • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays Responsibilities • Manages daily and weekly schedule of patient care transition coordination, patient assessment and marketing support activities.• Provides patient education teaching sessions. • Maintains effective working relationships with referral sources.• Seeks out new referral source contacts and opportunities for additional referral activity from existing referral sources.• Completes clinical and patient care coordination documents timely and accurately.• Submits a weekly activities report to the General Manager.• Demonstrates positive, informative interaction with other departments, co-workers, referral sources and hospital physicians.• Adheres to all applicable policies, procedures, safety plans and standards imposed by regulatory organizations and Amerita. • Coordinates referral source and patient activities closely with the Account Executive(s) responsible for the customer account. Qualifications • Registered nurse or equivalent, required• Bachelor’s Degree in nursing from an accredited school, preferred • Current license to practice nursing in the state or territory assigned• A minimum of two years of nursing experience• Previous marketing experience preferred • Must possess excellent interpersonal and customer service skills• Valid driver’s license and auto insurance• Must meet company standards for driving record as well as driver age requirement About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X. Salary Range USD $90,000.00 - $100,000.00 / Year

The Specialty Admissions Coordinator manages specialty medication referrals from receipt through insurance clearance to ensure timely patient access to therapy. This role involves communication with patients, providers, and internal teams to facilitate the referral process and ensure compliance with payer requirements. | Candidates should have a high school diploma or GED, with a preference for an Associate’s or Bachelor’s degree. A minimum of 2 years of experience in healthcare, specialty pharmacy, or insurance verification is required, along with familiarity with payer portals and insurance plans. | Our Company Amerita Overview The Specialty Admission Coordinator is responsible for managing specialty medication referrals from receipt through insurance clearance to ensure timely and accurate patient access to therapy. This role serves as the key point of contact for benefit investigation, prior authorization, coordination with internal stakeholders (pharmacy and nursing staff) and financial counseling with patients. The coordinator plays a critical role in ensuring referrals meet payer requirements and in facilitating seamless communication between patients, providers, pharmacy staff and the sales team. Schedule:Monday - Friday 8:30am - 5:30pm • Competitive Pay • Health, Dental, Vision & Life Insurance • Company-Paid Short & Long-Term Disability • Flexible Schedules & Paid Time Off• Tuition Reimbursement • Employee Discount Program & DailyPay• 401k • Pet Insurance Responsibilities Owns and manages the specialty referral from initial intake through insurance approval Conducts timely and accurate benefit investigation, verifying both medical and pharmacy benefits Identifies and confirms coverage criteria, co-pays, deductibles and prior authorization requirements Prepares and submits prior authorization requests to appropriate payers Maintains clear, timely communication with pharmacy teams, sales representatives and prescribers regarding the status of each referral and any outstanding information Coordinates and delivers financial counseling to patients, including explanation of out-of-pocket costs, financial assistance options and next steps Ensures all documentation complies with payer and regulatory requirements Updates referral records in real-time within computer system Collaborates with patient services and RCM teams to support a smooth transition to fulfillment Tracks and reports referral statuses, turnaround times and resolution outcomes to support process improvement Supervisory Responsibility: No Qualifications EDUCATION/EXPERIENCE• High school diploma or GED required; Associate’s or Bachelor’s degree preferred.• Minimum of 2 years of experience in a healthcare, specialty pharmacy, or insurance verification role.• Experience working with specialty medications, including benefit verification and prior authorization processes.• Experience in patient-facing roles is a plus, especially involving financial or benefit discussion. KNOWLEDGE/SKILLS/ABILITIES• Familiarity with payer portals.• Strong understanding of commercial, Medicare, and Medicaid insurance plans.• Proven track record of communicating effectively with internal and external stakeholders.• Desired: Experience in Microsoft BI. Experience in Outlook, Word, and PowerPoint. TRAVEL REQUIREMENTSPercentage of Travel: 0-25% **To perform this role will require constant sitting and typing on a keyboard with fingers, and occasional standing, and walking. The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs** About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X. Salary Range USD $21.00 - $26.00 / Hour

Provide 1:1 home infusion nursing care including patient assessment, infusion therapy, vascular access management, documentation, and coordination with healthcare providers. | Registered Nurse with valid license, minimum 1 year experience, CPR certification, valid driver’s license, and ability to travel extensively to patient homes. | Our Company Amerita Overview Ready for a change from bedside Nursing? Our home infusion nurses care for our specialty infusion patients 1:1 in the patient's home. Pay for this role is door to door. The hourly pay starts when the Nurse leaves their home of record and ends when they return home at the end of their shift. Mileage is paid on top of the hourly anytime you are driving to visits Amerita is a Specialty Infusion company focused on providing complex pharmaceutical products and outstanding clinical service to patients outside of the hospital setting; with exceptional employees that are dedicated to providing the best quality care and service in an ethical, sound, supportive, and customer-focused environment. We have developed a culture which supports our staff of caregivers and their families by providing fair and competitive compensation, high quality affordable benefits, and fulfilling work in a fun, friendly environment. Medications you will infuse include: Immunoglobulin Therapy IV Antibiotics Enteral and Total Parenteral Nutrition Anti-inflammatory Biologics Inotropes Clotting Factor and other specialty medications BENEFITS: High-quality, affordable benefits for all Full-time and Part-time Employees • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts (PRN not eligible)• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays Amerita is part of the BrightSprings Health family of brands. Coverage area: Lake Havasu, Bull Head, and Parker area. Amerita is part of the BrightSprings Health family of brands. Responsibilities Assesses all patients assigned and establishes and implements the Plan of Care Adheres to policies and procedures addressing the scope of services outlined in both Infusion nursing services, pharmacy services and state laws and regulations Adheres to INS and IgNS standards of practice, CDC guidelines, scope and standards of practice, and code of ethics as defined by American Nurses Association Collaborates with pharmacy staff, sales partners, ordering provider and patient to develop and monitor goals of patients’ therapies Completes patient care documentation in place of service including patients’ home or AIS Manages vascular access devices, to include insertion of peripheral infusion devices and ability to draw labs via peripheral venipuncture Educates patients and caregivers Evaluates progress toward goals and makes recommendations to physicians for changes in the Plan of Care based on patients’ needs Coordinates nursing care with home health and other community agencies as indicated Participate in on-call rotation as scheduled per branch protocol Complete expense reports monthly tracking mileage and other miscellaneous incidental expenses Complete annual competencies and mandatory training within assigned due dates Supervisory Responsibility: No Qualifications Graduate of an accredited school of nursing; Bachelor of Science in Nursing preferred Valid nursing license in state(s) of practice Minimum of one (1) year of experience as a Registered Nurse Previous infusion and home health care experience preferred Extensive experience in IV therapy preferred Current CPR certification Flexible schedule with the availability to work a variety of shift models Ability to work effectively within a multidisciplinary team Effective verbal and written communication skills Valid driver’s license and auto insurance Must meet company standards for driving record as well as driver age requirement Percentage of Travel: 100%-Regular driving to patient’s homes for visits is required as part of this position **To perform this role will require constantly sitting, standing, walking, bending, reaching, crouching, stooping and typing on a keyboard with fingers. The physical requirements will be the ability to push/pull and lift/carry 10-30 lbs** About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.

Manage and report on escalated payer issues, maintain stakeholder communications, analyze root causes, support process improvements, and ensure compliance with regulatory requirements. | 3+ years experience in escalation or related roles, knowledge of Medicare/Medicaid/commercial policies, strong organizational and analytical skills, and ability to manage cross-functional projects. | Our Company Amerita Overview Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals. Reporting to the Reimbursement Compliance Project Manager of the RCM Team, the Claims Escalation Lead Specialist oversees stakeholder and executive relationships by providing responses to escalated payer issues identified by our Regulators, RCM Specialist and Executives. The Specialist will ensure the department maximizes tracking, performance, and responses associated with claim escalations and payer issues to lower the risk for customer dissatisfaction and overall AR impact. The Specialist will aid in proactive communications to key stakeholders internally and externally. This role is expected to provide organized tracking expertise as well as build internal and external relationships to deliver on process and performance improvements. The Lead Specialist works from home or onsite in Denver if preferred. Monday - Friday • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays Responsibilities Creates, manages, and maintains project escalation reporting to both internal /external stakeholders and regulatory agencies Delivers user-friendly reimbursement solutions that will drive accuracy and standardization Maintains a process of proactive communication to customers external and internal stakeholders on receipt of project escalation, expected response time, and final resolution as required Provides analysis on root cause issues, support initiatives and process improvements Assists in creating and building Standard Operating Procedures/ Amerita Best Practices and training plan(s) to ensure sustainability and control compliance Supports and attends regulatory discussions as required Develops and maintains relationships with internal/external stakeholders and regulatory external stakeholders Investigates, analyzes, resolves, and responds to escalated complaints filed by internal and external customers, Stakeholders, Executives, state and local government officials, commissions, regulators, elected officials, Media, Small Claims and Better Business Bureau Promotes and implements procedural best practice through structured quality assurance across all the team(s) to ensure all working practices are compliant with medical policies and regulatory requirements Emergency and storm role commitment; this is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service Qualifications Associates Degree in Accounting, Business, or Finance is a plus Home infusion experience is a plus Exposure to CMS/Industry Standard regulatory requirements Three years of experience, or an equivalent combination of education and experience on a year-for-year basis, is required. A demonstrated ability to guide and manage cross-functional and team projects, absorb information, develop creative/practical solutions, and achieve desired results in an operational environment is required. Excellent analytical, organizational, and time management skills with the ability to manage a diverse range of projects simultaneously Consistency in delivering on commitments, ownership of the results, exhibiting high standards of integrity while engaging, empowering, and driving accountability to effectively deliver results. Knowledge and understanding of Medicare, Medicaid, and Commercial policies, processes, systems, pricelists, general practices and how to apply them effectively Knowledge and understanding of customer systems within a regulated environment About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X. Additional Job Information The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers. Salary Range USD $21.00 - $31.00 / Hour

Manage and report on claim escalations, communicate proactively with internal and external stakeholders, analyze root causes, support process improvements, and ensure compliance with medical policies and regulations. | 3+ years experience in escalation or reimbursement roles, knowledge of Medicare, Medicaid, commercial policies, strong analytical and organizational skills, and ability to manage multiple projects. | Our Company Amerita Overview Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals. Reporting to the Reimbursement Compliance Project Manager of the RCM Team, the Claims Escalation Lead Specialist oversees stakeholder and executive relationships by providing responses to escalated payer issues identified by our Regulators, RCM Specialist and Executives. The Specialist will ensure the department maximizes tracking, performance, and responses associated with claim escalations and payer issues to lower the risk for customer dissatisfaction and overall AR impact. The Specialist will aid in proactive communications to key stakeholders internally and externally. This role is expected to provide organized tracking expertise as well as build internal and external relationships to deliver on process and performance improvements. The Lead Specialist works from home or onsite in Denver if preferred. Monday - Friday • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays Responsibilities • Creates, manages, and maintains project escalation reporting to both internal /external stakeholders and regulatory agencies • Delivers user-friendly reimbursement solutions that will drive accuracy and standardization • Maintains a process of proactive communication to customers external and internal stakeholders on receipt of project escalation, expected response time, and final resolution as required • Provides analysis on root cause issues, support initiatives and process improvements • Assists in creating and building Standard Operating Procedures/ Amerita Best Practices and training plan(s) to ensure sustainability and control compliance • Supports and attends regulatory discussions as required • Develops and maintains relationships with internal/external stakeholders and regulatory external stakeholders • Investigates, analyzes, resolves, and responds to escalated complaints filed by internal and external customers, Stakeholders, Executives, state and local government officials, commissions, regulators, elected officials, Media, Small Claims and Better Business Bureau • Promotes and implements procedural best practice through structured quality assurance across all the team(s) to ensure all working practices are compliant with medical policies and regulatory requirements • Emergency and storm role commitment; this is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service Qualifications • Associates Degree in Accounting, Business, or Finance is a plus • Home infusion experience is a plus • Exposure to CMS/Industry Standard regulatory requirements • Three years of experience, or an equivalent combination of education and experience on a year-for-year basis, is required. • A demonstrated ability to guide and manage cross-functional and team projects, absorb information, develop creative/practical solutions, and achieve desired results in an operational environment is required. • Excellent analytical, organizational, and time management skills with the ability to manage a diverse range of projects simultaneously • Consistency in delivering on commitments, ownership of the results, exhibiting high standards of integrity while engaging, empowering, and driving accountability to effectively deliver results. • Knowledge and understanding of Medicare, Medicaid, and Commercial policies, processes, systems, pricelists, general practices and how to apply them effectively • Knowledge and understanding of customer systems within a regulated environment About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X. Additional Job Information The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers. Salary Range USD $21.00 - $31.00 / Hour

Achieve revenue targets by selling infusion therapy products, develop relationships with specialty physicians, conduct training seminars, and represent the company at trade shows. | 4-year degree or equivalent, 4+ years pharma or healthcare sales, 3-5 years infusion services experience preferred, valid driver’s license, excellent communication and organizational skills. | Our Company Amerita Overview Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals. The Regional Specialty Account Executive is responsible for achievement of admissions, net revenue and profit objectives for IVIG, Chronic Inflammatory Disease and other specialty medications in an assigned geography. This role is also responsible for general sales activity, sales communications and marketing support in a specified territory. The Regional Specialty Account Executive covers multiple branch locations for Amerita. The ideal candidate has 3-5 years of experience in infusion services, with a minimum of four (4) years of Pharma or HealthCare Sales. Schedule: Monday - Friday, hours that will meet the business needs Travel: 50% Compensation will depend on experience. A Commission plan included. Must reside in, or a commutable distance, to Miami, FL We Offer • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays Responsibilities • Aggressively sells and markets infusion therapy to existing and potential referral sources to achieve established revenue targets assigned on a monthly, quarterly and annual basis.• Identifies and develops relationships with all regional sales targets including, but not limited to, Specialty Physicians who prescribe targeted medications.• Conducts in-service training seminars and represents the company at local, regional and national trade shows and conventions.• Creates and carries out specific sales and market development plans in concert with company goals and objectives.• Provides regular feedback to local and corporate management regarding sales activity and success in market development.• Represents the company within the healthcare community with professional decorum and respect for the patient care process.• Develops quarterly business plans and maintains Customer Relationship Management, such as Salesforce.com. Qualifications • Four-year college degree in business or a healthcare-related field or equivalent work experience• Registered Nurse and home healthcare experience a plus• Minimum of four (4) years of Pharma or HealthCare Sales experience• 3-5 years of experience in the infusion services or other related healthcare product or service industries preferred• Comfortable with physicians as main call points• Ability to present products and services in a professional manner• Knowledge of infusion service procedures and reimbursement policies preferred• Requires excellent communication, planning and organizational skills• Valid driver’s license and auto insurance• Must meet company standards for driving record as well as driver age requirement About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.

The Revenue Cycle Systems Specialist is responsible for user and site setups in CPR+ and Waystar, ensuring accurate payer and pricing setups. This position also manages user logins for payer portals and assists in data migration for newly acquired branches. | A high school diploma or GED is required, with an associate's degree in a related field preferred. Candidates should have solid knowledge of CPR+ software and strong technical skills, along with exceptional customer service abilities. | Our Company Amerita Overview Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals. The Revenue Cycle Systems Specialist is responsible for CPR+ and Waystar user and site setups. The RCM Systems Analyst creates and maintains payer and pricing setups in CPR+ and Waystar to ensure payers are added, billed, transmitted, and paid, free from material errors or unnecessary human intervention. This position manages user logins for payer portals. This position will manage a contract and fee schedule database that will be a reference tool for all company employees. This position is responsible for performing Waystar functions and will assist in the setup and data migration for newly acquired branches. Finally, this position adheres to security policies about user setups and responds to security audit requests accordingly. Position is fully remote in the Continental USA. • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays Responsibilities As the user administrator for CPR+ access, maintains users and responds to security audit requests Creates and maintains CPR+ price matrices and communicates changes to Revenue Cycle Management (RCM) and field staff Creates and maintains payers in CPR+, reviewing for additions, changes, and proper utilization Maintains Amerita’s contract and fee schedule database Manages user access for payer portals as the primary administrator Works closely with RCM staff to research revenue adjustments to identify opportunities to adjust CPR+ pricing tables to accurately book revenue Maintains all company Pop Up files in CPR+ and work with specific utility menu files Completes CPR+ site setups and maintenance as needed As the user administrator for Waystar, maintains users and performs other functions, including ERA/EFT enrollments, patients’ statements, payer enrollments, troubleshooting for rejections, credit card transaction setup, payer override setup and eligibility setup Assists with acquisitions through site setup, user setup, payer crosswalk, creation of payers and price matrices, collection of contracts and fee schedules and Waystar setup Understands and adheres to all applicable state and federal regulations and company policies Qualifications High School diploma/GED or equivalent required; Associates degree in Business, Healthcare Information Systems or Computer Science a plus Solid knowledge of CPR+ software preferred Healthcare experience preferred Solid technical skills, including the ability to troubleshoot systems issues Exceptional internal and external customer service and written and verbal communication skills Proficiency with Microsoft Word, Excel and Outlook Ability to independently research and interpret information Strong organization skills and attention to detail About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X. Salary Range USD $25.00 - $29.00 / Hour