Americor

Engage with clients to assess their financial situations, educate them on debt settlement options, and meet sales targets within a high-volume call center environment. | Minimum 2 years sales experience in a call center with success, 1+ year in debt settlement or related field, proficiency in CRM and communication tools, and availability for flexible hours. | Ready to elevate your career with a company that’s consistently recognized as one of the Top Workplaces? We’re on a mission to empower individuals to take control of their financial future, and we’re looking for driven, coachable professionals to join our high-performing sales team. As a Debt Consultant, you'll be the first point of contact for customers looking for financial solutions- and your sales expertise will play a key role in helping them get back on track! So if you're ready to make a real impact, work with an amazing team, and take your career to the next level, Americor wants to meet YOU! Apply today and be part of something truly great! Responsibilities Consult with clients to assess their finances and determine if debt settlement is a viable option. Handle inbound calls while also proactively reaching out to leads provided by the company. Educate clients on the debt settlement process, including how it works, potential risks, and benefits. Outline debt settlement terms & conditions, including monthly payments and the timeline for resolution. Maintain accurate and detailed records of client interactions and agreements within the company's CRM system to ensure accountability and follow-through. Meet or exceed monthly sales targets and performance metrics set by the company. Ensure adherence to all state and federal laws, as well as company policies related to debt settlement. Keep up-to-date with changes in the debt settlement industry, including legal updates and market conditions, to provide informed advice to clients. Requirements 2+ years of sales experience in a call center with a proven track record of success. Minimum of 1 year of experience in Debt Settlement, or a related field. Strong work ethic, self-motivation, and a results-driven attitude. Proficiency in using CRM systems and call center technology. Proficient in Google Workspace, email communication, managing customer inquiries, multitasking, and internet navigation. Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively. Skilled in managing customer inquiries via phone, email, and chat, with a demonstrated ability to multitask and prioritize in a dynamic environment. Demonstrated ability to build rapport with clients, handle objections confidently, and guide them toward informed financial decisions. Must be available to work evenings and/or weekends as required. Ability to work in a high-volume, fast-paced environment. The Pay Solid performers can earn between $120,000 and $260,000 annually! The Perks UNCAPPED Commissions – Top performers consistently earn $20K – $40K+ per month Daily Pay Option – Get paid faster with flexible daily payout access Paid Training – We invest in your success from Day 1 Monthly Bonuses, SPIFFs & Incentives – Win prizes, get rewarded, and stay motivated Company Events & Perks – Enjoy paid team lunches, exclusive top earner awards dinners, and more Career Growth & Leadership Opportunities – We promote from within Medical, Dental & Vision Insurance – Comprehensive benefits to support your well-being Paid Holidays – Enjoy time off with paid company holidays 401(k) Retirement Plan – Plan for your future with employer-supported retirement savings Trusted Company – A+ BBB rating, 4.9 stars on Trustpilot, and a strong reputation in the industry Note to Agencies: Americor Funding Inc. has an internal recruiting department and may, at times, supplement that capability with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are directed not to contact Americor Funding Inc. employees directly to present candidates. It is the Company’s policy that all candidates must be presented to hiring managers exclusively by the internal recruiting team or other authorized personnel. Any unsolicited resumes sent to Americor Funding Inc. by an Agency—including those sent to any Company mailing address, fax, email, employee, or the resume database—will be considered the property of the Company. Americor Funding Inc. will not pay a fee for any placement resulting from an unsolicited resume. Any candidate for whom an Agency submits an unsolicited resume will be deemed referred at no cost to the Company. Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Build and maintain scalable data pipelines, ensure data quality and security, and collaborate across data teams. | 7+ years of experience, advanced SQL and Python skills, experience with cloud ETL tools, and familiarity with data pipeline orchestration. | Americor is a leading provider of debt relief solutions for people of all backgrounds. We offer various services to help our clients achieve financial freedom, including debt consolidation loans, debt settlement, and credit repair. Our dedication to others sets us apart – not only as a company but as a community of employees who support each other’s personal and professional growth. Recognized as a ‘Top Place to Work’ and ‘Best Company’ for our outstanding service and commitment to excellence. We are currently seeking a Principal/Lead Analytics Engineer to join our rapidly growing team. Specific job title and offer to align with the qualifications of the candidate. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time Compensation: $120,000-$150,000 annually, dependent on experience. Location: Irvine, CA. Hybrid (In-office every Tuesday). Schedule: Monday–Friday, with weekend on-call availability required as needed. Responsibilities: Own bridge between data engineering, data science, and business intelligence for data analytics. Build and maintain ETL/ELT processes using Airflow, dbt, and custom Python scripts. Design and implement scalable, robust, and efficient data pipelines. Demonstrate and ensure best practices for data security, data validation and data quality are in place and maintained. Stay current with the latest trends and developments in data engineering; champion internal adoption and change management of the latest practices. Other duties as assigned. Requirements: 7+ years of relevant experience. Advanced proficiency with Python. Advanced proficiency with SQL. Experience with dbt core cli preferred. Advanced skills with database architecture and data pipelining. Experience utilizing cloud services to develop ETL/ELT pipelines; AWS Lambda, S3, etc., preferred. Experience using orchestrator, scheduling, and monitoring tools; Airflow and cron preferred. Experience leveraging git for codebase source control; experience developing GitHub/Bitbucket CI/CD pipelines preferred. Experience with Docker and docker-compose preferred. Proven ability to position oneself to advise and teach across a data organization. Excellent verbal, written, and interpersonal communication skills. Education: Bachelor's degree in a quantitative field or equivalent experience. Master’s degree preferred. Company Benefits: Ongoing training and development Opportunity for career advancement Medical Dental Vision Company Paid Group Life / AD&D Insurance 7 Paid Holidays and 2 Floating Holiday Days to use at will Paid Time Off Flexible Spending/HSA Employee Assistance Program (EAP) 401(k) match Referral Program Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. * Note to Agencies: Americor Funding, Inc. (the “Company”) has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are hereby specifically directed NOT to contact Americor Funding Inc. employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to Americor Funding Inc. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine, or email address, directly to Company employees, or to the resume database, will be considered Company property. Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Americor Funding Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. #LI-JR1

Engage with clients to assess their financial situations, educate them on debt settlement options, and meet sales targets. | Bilingual in English and Spanish, 2+ years sales experience in call centers, 1+ year in debt settlement or related field, proficient in CRM and communication skills. | Ready to elevate your career with a company that’s consistently recognized as one of the Top Workplaces? We’re on a mission to empower individuals to take control of their financial future, and we’re looking for driven, coachable professionals to join our high-performing sales team. As a Bilingual Debt Consultant, you'll be the first point of contact for customers looking for financial solutions—and your sales expertise will play a key role in helping them get back on track! So if you're ready to make a real impact, work with an amazing team, and take your career to the next level, Americor wants to meet YOU! Apply today and be part of something truly great! Responsibilities Consult with clients to assess their finances and determine if debt settlement is a viable option. Handle inbound calls while also proactively reaching out to leads provided by the company. Educate clients on the debt settlement process, including how it works, potential risks, and benefits. Outline debt settlement terms & conditions, including monthly payments and the timeline for resolution. Maintain accurate and detailed records of client interactions and agreements within the company's CRM system to ensure accountability and follow-through. Meet or exceed monthly sales targets and performance metrics set by the company. Ensure adherence to all state and federal laws, as well as company policies related to debt settlement. Keep up-to-date with changes in the debt settlement industry, including legal updates and market conditions, to provide informed advice to clients. Requirements Bilingual proficiency in English and Spanish 2+ years of sales experience in a call center with a proven track record of success. Minimum of 1 year of experience in Debt Settlement, or a related field. Strong work ethic, self-motivation, and a results-driven attitude. Proficiency in using CRM systems and call center technology. Proficient in Google Workspace, email communication, managing customer inquiries, multitasking, and internet navigation. Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively. Skilled in managing customer inquiries via phone, email, and chat, with a demonstrated ability to multitask and prioritize in a dynamic environment. Demonstrated ability to build rapport with clients, handle objections confidently, and guide them toward informed financial decisions. Must be available to work evenings and/or weekends as required. Ability to work in a high-volume, fast-paced environment. The Pay Solid performers can earn between $120,000 and $260,000 annually! The Perks UNCAPPED Commissions – Top performers consistently earn $20K – $40K+ per month Daily Pay Option – Get paid faster with flexible daily payout access Paid Training – We invest in your success from Day 1 Monthly Bonuses, SPIFFs & Incentives – Win prizes, get rewarded, and stay motivated Company Events & Perks – Enjoy paid team lunches, exclusive top earner awards dinners, and more Career Growth & Leadership Opportunities – We promote from within Medical, Dental & Vision Insurance – Comprehensive benefits to support your well-being Paid Holidays – Enjoy time off with paid company holidays 401(k) Retirement Plan – Plan for your future with employer-supported retirement savings Trusted Company – A+ BBB rating, 4.9 stars on Trustpilot, and a strong reputation in the industry Note to Agencies: Americor Funding Inc. has an internal recruiting department and may, at times, supplement that capability with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are directed not to contact Americor Funding Inc. employees directly to present candidates. It is the Company’s policy that all candidates must be presented to hiring managers exclusively by the internal recruiting team or other authorized personnel. Any unsolicited resumes sent to Americor Funding Inc. by an Agency—including those sent to any Company mailing address, fax, email, employee, or the resume database—will be considered the property of the Company. Americor Funding Inc. will not pay a fee for any placement resulting from an unsolicited resume. Any candidate for whom an Agency submits an unsolicited resume will be deemed referred at no cost to the Company. Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. #LI-TF1

Handle incoming calls from clients considering cancellation, retain clients by reselling program benefits, maintain accounts, and meet retention quotas. | 2+ years customer service and sales experience, bilingual Spanish, call center knowledge, strong communication and organizational skills, and ability to work flexible hours. | Americor is seeking a Bilingual Customer Service Loyalty Specialist to join our team. As a Bilingual Customer Service Loyalty Specialist, you will be responsible for retaining clients who are considering canceling their services. You will play a pivotal role in handling incoming and transferred calls from clients who may be escalated, upset, or uncertain about the program's benefits. Having a strong sales background is important as it will help you resell the program and its benefits to clients, persuading them to continue with our services. Apart from handling cancellation calls, a CSL Specialist will be responsible for general account maintenance. This involves tasks such as updating client information, processing payments, and ensuring accurate record-keeping. By effectively addressing client concerns, communicating the program's benefits, and providing outstanding customer service, CLG Specialists play a vital role in retaining clients and fostering long-term relationships. About Us: Americor is a leading provider of debt relief solutions for people of all backgrounds. We offer a variety of services to help our clients achieve financial freedom, including debt consolidation loans, debt settlement, and credit repair. Our dedication to others sets us apart – not only as a company but as a community of employees who support each other’s personal and professional growth. This commitment has earned us recognition as a ‘Top Place to Work’ and a leader in customer service excellence. Responsibilities: Proactive Support and Active Listening: • Anticipate customer needs and address them proactively. • Actively listen to customers to understand their concerns and requirements fully. Educating Customers: • Clearly communicate the value and benefits of our services. • Provide information to customers about how services can meet their specific needs. Addressing Customer Concerns and Providing Solutions: • Respond promptly and empathetically to customer concerns. • Offer appropriate solutions to resolve issues effectively. Building Positive Relationships: • Foster a friendly and helpful attitude towards customers and business associates. • Engage in positive and professional interactions to build trust and rapport. Identifying Customer Needs and Providing Solutions: • Ask relevant questions to understand customer requirements. • Research and gather the necessary information to provide accurate solutions. Recording Conversations: • Document all customer interactions in a comprehensive manner using a CRM system. • Include relevant details of the conversation, customer preferences, and actions taken. Following Communication Procedures and Guidelines: • Adhere to established communication procedures, policies, and guidelines. • Maintain professionalism and consistency in every customer interaction. Assisting with Program Modifications: • Help clients with any necessary modifications to their program, billing, and retention. • Provide guidance and support throughout the modification process. Meeting Call and Retention Quotas: • Strive to meet or exceed individual and team targets for calls and customer retention. • Focus on providing value to customers and actively working towards their satisfaction. Requirements: • 2+ years of experience in Customer Service and Sales is required. • Bilingual in Spanish is required. • Thorough knowledge of call center policies and procedures. • Proficiency with computer programs such as Google Suite. • Excellent communication skills: verbal and written. • High-level active listening skills. • Excellent attention to detail and problem-solving skills. • Strong organization, time management, and multitasking skills. • Ability to work efficiently under minimal supervision. • Willing to work flexible hours, including overtime and weekend hours. Education: • High School Diploma or equivalent required. Company Benefits: • Ongoing training and development • Opportunity for career advancement • Medical • Dental • Vision • Company Paid Group Life / AD&D Insurance • 7 Paid Holidays and 2 Floating Holiday Days to use at will • Paid Time Off • Flexible Spending/HSA • Employee Assistance Program (EAP) • 401(k) match • Referral Program Compensation: $23.00 per hour. Work Location: Remote- Must reside within the United States. Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. • Note to Agencies: Americor Funding, Inc. (the “Company”) has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are hereby specifically directed NOT to contact Americor Funding Inc. employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to Americor Funding Inc. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine, or email address, directly to Company employees, or to the resume database, will be considered Company property. Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Americor Funding Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. #LI-TF1 Powered by JazzHR rTMcgP3zdd