6 open positions available
Deliver products to customers ensuring on-time delivery, unload cargo, and maintain proper documentation. | High School diploma or GED, 1-2 years of related experience, and physical ability to handle up to 50 pounds. | Position Description: $20.50/HR Primary focus is the delivery of product to customers ensuring customer satisfaction through on-time delivery and professional interaction. The Delivery Driver (non-CDL) is responsible for providing timely transportation of products from origin to destination as assigned, along with unloading and staging products at customer's place of business. Expected to maintain professional representation of the Company in all interactions with customers and through responsible driving, while providing excellent customer service and building strong customer relationships. Key Responsibilities Abide by all Company safety policies and state and federal transportation regulations Assist in verification of all outgoing and incoming product for accuracy in terms of size, amount and type Collect payments from customers in monetary form acceptable to Company Efficiently unload cargo and stage products at customer's place of business. Ensure all administrative paperwork concerning delivery orders required to move with shipments is available for inspection and that appropriate paperwork accompanies delivery Maintain professional representation of the Company in all interactions with customers and through responsible driving Maintain records required for compliance with state and federal regulations, including driver’s logs, records of fuel purchases, mileage records and other records required by law and Company policy Occasionally operate powered industrial vehicles (forklift pallet jacks, order pickers, etc.) Timely transportation of product from origin to destination as assigned Competencies Action-Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaboration- Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Decision Quality - Making good and timely decisions that keep the organization moving forward. Drives Results - Consistently achieving results, even under tough circumstances. Ensures Accountability - Holding self and others accountable to meet commitments. Equipment Utilization - The ability and skill to ensure the optimum utilization of warehouse or production plant, equipment and materials. Health and Safety - The ability and skill to manage and apply safe systems of work. Masters Service Conversations - Ability to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Navigates Field Service Interactions - Briefs customer on service interaction~Confirms logistics of visit/interaction~Defines scope of service interaction~Displays appropriate body language with the customer~Offers alternative or interim solutions~Reads the customer''s tone and body language~Reflect and plan for future interactions Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. Policy & Procedures - The ability and skill to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Service Into Sales - Ability to recognize sales opportunities during service interactions to enhance overall customer service; Presents products and solutions in a compelling way, Recognizes clues for added needs, Refers added customer needs to appropriate team, Transitions from service to sales conversation Verbal Communication - Ability to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Qualifications High School or GED degree 1-2 years of related experience preferred Skills Navigates Field Service Interactions Policy & Procedures Masters Service Conversations Service Into Sales Verbal Communication Equipment Utilization Health and Safety Physical Demands/Working Conditions Physical Demands Category: Driver Physical Demands/Work Environment/Travel Requirements: • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 50 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. • Travel required: 75% of the time, no overnight stays (CDL drivers will have overnight stays) Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. DEL-NON-CDL Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace Not Ready to Apply? Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you! ATD exists because of, and for, each of us. From the front line associates helping customers to the people working behind the scenes, ATD’s people are driving us toward a brighter future. You're knee deep in updating your resume, searching the open job market and surveying where your next move will be in your career. Now you have stumbled across us and we're in your consideration set for a job opening. Click the link to find out more! The event calendar has been full. At American Tire Distributors (ATD) our associates are valued and work in a fun while productive hybrid atmosphere. We celebrate and come together throughout the year to celebrate many occasions. Your wellbeing is among ATD’s highest priorities, and that is reflected in the benefits we offer to empower our associates and enrich their lives. We regularly sponsor events and initiatives, held at our Huntersville Field Support Center along with in our 120 Distribution Centers, Mixing Centers and Regional Distribution Center locations, to support our mental health and physical wellness to keep you feeling your best. We have hosted over 15 different events, with the added fellowship and social benefit for our associates. Click the link to find out more! The automotive industry at large is evolving rapidly as we see the introduction of new technology, business models and services offerings. ATD sits in the middle of this exciting evolution and is positioned well to help define the future of mobility and distribution. Our organization is home to more than 4,000 associates who enjoy challenging themselves every day to advance their careers and contribute to the future of the automotive industry. In addition to finding individuals that are passionate about growth within our industry, we are also seeking team members that align with our values as an organization. Be Innovative Be Collaborative Be Accountable Be Respectful Be Excellent Through decades of steady growth, American Tire Distributors has emerged as the nation’s premier tire distributor. Working to create a culture that fosters innovation, leadership, and growth in each valued member of our organization. ATD is home to hundreds of hardworking associates who enjoy the rewards of a job well done. From truck driving, business administration to logistics, we are always looking for top talent to join our professional family. To learn more about our company, visit www.atd.com.
Manage customer communications, process payments, handle delivery issues, generate reports, and ensure smooth distribution center operations. | High school diploma or GED with 1-2 years related experience, strong customer service, communication, and organizational skills, and ability to handle cash and documentation accurately. | Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. Position Description: $17/HR - $20.25/HR The primary responsibility of the Distribution Center Support Coordinator is proactive prevention of customer disruption. In the event a failure is not caught by the proactive process, the DSC is responsible for the creation of consistent and timely communications of product delays for the customers and sales team to ensure customers are informed and armed with solutions related to delivery/inventory failures. Key Responsibilities Collect and deposit funds at the Distribution Center in collaboration with designated payment receivers. Handle cash, checks, and credit card processing securely and according to policy. Communicate product delays to sales teams and directly inform customers when Supply Chain Operations encounter errors preventing scheduled deliveries. Generate reports, communicate effectively, and strategize solutions. Ensure the facility maintains adequate supplies to support operational needs efficiently. Ensure timely processing and payment of vendor invoices for services rendered. Ensure timely processing of customer orders and notify appropriate partners to escalate concerns proactively. Generate reports, compose communications, and plan actions to resolve issues promptly. Execute resolutions promptly when errors occur during customer delivery. Manage real-time phone escalations and respond promptly to system ticketed items. Identify and correct errors in deposits made by drivers promptly and accurately throughout the day. Manage customer service and operations within the CPU area based on distribution center volume; prioritize excellent customer service and operational efficiency. Manage documents via various systems, adhering to document management practices consistently. Verify and complete daily processes outlined in the Day-In-Life document; ensure accuracy and compliance with operational procedures. Competencies Action-Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Builds Customer Loyalty - Ability to make every customer interaction positive; Balances appropriate focus on tasks and service, Collaborates with team members to best serve customers, Demonstrates respect for the customer, Describes impact of customer experience, Empathizes with customers, Explains customer experience and related loyalty metrics, Focuses on simplicity when addressing the customer, Identifies important interaction points with customers, Leverages available resources to meet customer needs, Provides solutions to the customers' problems, Recognizes importance of customer loyalty, Services diverse customers, Takes responsibility for addressing customer concerns Builds Rapport - Quickly and effectively establishes trust within the buying centers in the client's organization. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer-Focused - Building strong customer relationships and delivering customer-centric solutions Customer-Focused Approach - Keeps customer at center of sale~Collaborates with customers~Elevates partner insights~Uses common terminology Decision Quality - Making good and timely decisions that keep the organization moving forward. Ensures Accountability - Holding self and others accountable to meet commitments. Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Masters Service Conversations - Ability to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Navigates Customer Challenges - Listens nondefensively to angry/upset customers~Defuses customer tension~Explains and addresses customer issues~Offers appropriate goodwill gestures~Keeps promises made to the customer~Prepares for commonly encountered customer challenges~Assists multiple customers simultaneously Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Service Into Sales - Ability to recognize sales opportunities during service interactions to enhance overall customer service; Presents products and solutions in a compelling way, Recognizes clues for added needs, Refers added customer needs to appropriate team, Transitions from service to sales conversation Strengthens Customer Connections - Connects on a personal level~Demonstrates a willingness to help customers~Chooses customer-focused words and phrases~Acknowledges what the customer says~Affirms the customer's choices~Appreciates what the customer does~Assures the customer of the organization's commitment~Transitions a customer to another service provider~Avoids technical or industry-specific jargon Qualifications High School or GED degree Associates. 1-2 years of related experience preferred Skills Builds Customer Loyalty Builds Rapport Customer-Focused Approach Navigates Customer Challenges Masters Service Conversations Service Into Sales Strengthens Customer Connections Physical Demands/Working Conditions Physical Demands Category: Office Physical Demands/Work Environment/Travel Requirements: • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. • Travel required: As required by the position. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace To review our Privacy Policy, click here. Not Ready to Apply? Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you! ATD exists because of, and for, each of us. From the front line associates helping customers to the people working behind the scenes, ATD’s people are driving us toward a brighter future. You're knee deep in updating your resume, searching the open job market and surveying where your next move will be in your career. Now you have stumbled across us and we're in your consideration set for a job opening. Click the link to find out more! The event calendar has been full. At American Tire Distributors (ATD) our associates are valued and work in a fun while productive hybrid atmosphere. We celebrate and come together throughout the year to celebrate many occasions. Your wellbeing is among ATD’s highest priorities, and that is reflected in the benefits we offer to empower our associates and enrich their lives. We regularly sponsor events and initiatives, held at our Huntersville Field Support Center along with in our 120 Distribution Centers, Mixing Centers and Regional Distribution Center locations, to support our mental health and physical wellness to keep you feeling your best. We have hosted over 15 different events, with the added fellowship and social benefit for our associates. Click the link to find out more! The automotive industry at large is evolving rapidly as we see the introduction of new technology, business models and services offerings. ATD sits in the middle of this exciting evolution and is positioned well to help define the future of mobility and distribution. Our organization is home to more than 4,000 associates who enjoy challenging themselves every day to advance their careers and contribute to the future of the automotive industry. In addition to finding individuals that are passionate about growth within our industry, we are also seeking team members that align with our values as an organization. Be Innovative Be Collaborative Be Accountable Be Respectful Be Excellent Through decades of steady growth, American Tire Distributors has emerged as the nation’s premier tire distributor. Working to create a culture that fosters innovation, leadership, and growth in each valued member of our organization. ATD is home to hundreds of hardworking associates who enjoy the rewards of a job well done. From truck driving, business administration to logistics, we are always looking for top talent to join our professional family. To learn more about our company, visit www.atd.com.
Operate warehouse equipment to move and organize stock, assist with inventory and administrative tasks, and maintain safety and cleanliness in the warehouse. | High school diploma or GED with 0-1 year related experience, ability to operate forklifts and other powered industrial vehicles, and physical ability to handle warehouse tasks. | Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD's coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. Position Description:$17/HR The Warehouse I position will prioritize and pick product to fill orders and staging product for loading, physically moving and lifting product weighing as much as 150 pounds, organizing the warehouse stock, assisting in daily closing down of warehouse, compiling and submitting regular reports of damaged, outdated stock or supplies, over- and under-shipments, return of products to vendor, etc., assisting in periodic inventory counts, operating powered industrial vehicles (forklifts, pallet jacks, order pickers, etc.) in safe manner and maintaining an operator license, if required. Key Responsibilities • Ability to operate equipment to assist in loading and unloading. Data entry of product number, use of hand-held devices and product placement for inventory accuracy • Assist in administrative tasks such as paperwork handling and warehouse closing procedures. • Compile and submit reports on damaged, outdated stock, over/under shipments, and returns to vendors; segregate defective items from regular inventory flow. • Data entry of product number, use of hand-held devices and product placement for inventory accuracy • Load and unload delivery trucks, handling products up to approximately 50 pounds; manage tires and heavier items through rolling, destacking, or team lifting. • Operate powered industrial vehicles (forklifts, pallet jacks, order pickers) safely, maintaining necessary licenses. • Organize warehouse stock by product line and physical alignment, ensuring adequate space for overflow. • Perform routine facility maintenance and housekeeping tasks, including cleaning parking lots, loading docks, and surrounding areas; maintain clear floors and tidy bathrooms. • Prioritize and pick materials for order fulfillment, staging them for loading. • Verify accuracy of incoming and outgoing products regarding quantity, size, and type; report inventory shortages to management and assist in periodic counts. Competencies • Collaboration- Building partnerships and working collaboratively with others to meet shared objectives • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. • Customer-Focused - Building strong customer relationships and delivering customer-centric solutions • Drives Results - Consistently achieving results, even under tough circumstances. • Ensures Accountability - Holding self and others accountable to meet commitments. • Equipment Utilization - The ability and skill to ensure the optimum utilization of warehouse or production plant, equipment and materials. • Health and Safety - The ability and skill to manage and apply safe systems of work. • Inventory Management - The ability and skill to design, implement and manage inventory control systems. • Logistics - The ability and skill to ensure the optimum movement and storage of warehouse & production plant, equipment and materials. • Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. • Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. • Policy & Procedures - The ability and skill to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. • Production Quality - The ability and skill to ensure that all production operations are carried out to ensure the required quality of outcomes. • Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. • Storage - The ability and skill to ensure the optimum storage of warehouse, plant, equipment, materials and supplies. • Verbal Communication - Ability to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Qualifications • High School or GED degree 0-1 year of related experience preferred Skills • Policy & Procedures • Storage • Verbal Communication • Production Quality • Equipment Utilization • Health and Safety • Inventory Management • Logistics Physical Demands/Working Conditions Physical Demands Category: Warehouse Physical Demands/Work Environment/Travel Requirements: Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 50 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Travel required: 5% of the time Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. WAREHOUSE-1 Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace
Prioritize and pick materials, load/unload trailers, maintain inventory accuracy, operate warehouse equipment, and perform housekeeping tasks in the Mixing Center warehouse. | High school diploma or GED with 0-1 year related experience and skills in warehouse operations, equipment use, inventory management, and safety. | Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD's coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. Position Description: Pay Rate: $19/hour The Mixing Center- Warehouse Person's primary duties include prioritizing and picking material to fill orders, loading and unloading product on delivery trailers/containers and maintaining, handling and moving the physical inventory within the Mixing Center. He/she loads and unload trailers/containers, keep facility organized by physical alignment and by allowing sufficient space for overflow. Checks all incoming and outgoing orders for accuracy. Performs periodic facilities maintenance and/or custodial/housekeeping tasks, such as cleaning the loading dock and area surrounding building; keeping floors clear of debris and assisting in daily shift closures. Key Responsibilities • Arrange RDC stock by product line and physical alignment, allowing sufficient space for overflow; may train and support new associates. • Assist with administrative tasks, including handling and preparing paperwork as needed. • Load and Unload Trailers/Containers: Physically move and lift products weighing up to 150 pounds; stage, count, and systematically put away inventory using powered industrial equipment. • Perform maintenance and housekeeping tasks, such as cleaning the loading dock and surrounding area, and keeping floors clear of debris. • Prioritize and pick materials to fill orders, stage products for outbound loading, and handle all units with care. • Report overages and shortages to the Lead Person/Operations Supervisor; submit regular reports of damaged and defective products. • Safely operate powered industrial equipment, including forklifts, pallet jacks, and order pickers, while adhering to safety standards. • Verify all incoming and outgoing products for accuracy in quantity, size, and type; inform management of inventory and supply shortages and assist with periodic inventory counts. Competencies • Collaboration- Building partnerships and working collaboratively with others to meet shared objectives • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. • Customer-Focused - Building strong customer relationships and delivering customer-centric solutions • Drives Results - Consistently achieving results, even under tough circumstances. • Ensures Accountability - Holding self and others accountable to meet commitments. • Equipment Utilization - The ability and skill to ensure the optimum utilization of warehouse or production plant, equipment and materials. • Health and Safety - The ability and skill to manage and apply safe systems of work. • Inventory Management - The ability and skill to design, implement and manage inventory control systems. • Logistics - The ability and skill to ensure the optimum movement and storage of warehouse & production plant, equipment and materials. • Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. • Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. • Policy & Procedures - The ability and skill to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. • Production Quality - The ability and skill to ensure that all production operations are carried out to ensure the required quality of outcomes. • Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. • Storage - The ability and skill to ensure the optimum storage of warehouse, plant, equipment, materials and supplies. • Verbal Communication - Ability to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Qualifications • High School or GED degree • 0-1 year of related experience preferred Skills • Policy & Procedures • Storage • Verbal Communication • Production Quality • Equipment Utilization • Health and Safety • Inventory Management • Logistics Physical Demands/Working Conditions Physical Demands Category: Warehouse Physical Demands/Work Environment/Travel Requirements: • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 50 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. • Travel required: 5% of the time Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. MIXING-CTR-WHSE Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace
Prioritize and pick materials to fill orders, load and unload trailers, maintain inventory accuracy, and perform facility maintenance tasks in a warehouse environment. | High school diploma or GED with 0-1 year related experience, ability to operate powered industrial equipment, and capability to lift up to 50 pounds regularly. | Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. Position Description: Pay Rate: $19/hour The Mixing Center- Warehouse Person's primary duties include prioritizing and picking material to fill orders, loading and unloading product on delivery trailers/containers and maintaining, handling and moving the physical inventory within the Mixing Center. He/she loads and unload trailers/containers, keep facility organized by physical alignment and by allowing sufficient space for overflow. Checks all incoming and outgoing orders for accuracy. Performs periodic facilities maintenance and/or custodial/housekeeping tasks, such as cleaning the loading dock and area surrounding building; keeping floors clear of debris and assisting in daily shift closures. Key Responsibilities Arrange RDC stock by product line and physical alignment, allowing sufficient space for overflow; may train and support new associates. Assist with administrative tasks, including handling and preparing paperwork as needed. Load and Unload Trailers/Containers: Physically move and lift products weighing up to 150 pounds; stage, count, and systematically put away inventory using powered industrial equipment. Perform maintenance and housekeeping tasks, such as cleaning the loading dock and surrounding area, and keeping floors clear of debris. Prioritize and pick materials to fill orders, stage products for outbound loading, and handle all units with care. Report overages and shortages to the Lead Person/Operations Supervisor; submit regular reports of damaged and defective products. Safely operate powered industrial equipment, including forklifts, pallet jacks, and order pickers, while adhering to safety standards. Verify all incoming and outgoing products for accuracy in quantity, size, and type; inform management of inventory and supply shortages and assist with periodic inventory counts. Competencies Collaboration- Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer-Focused - Building strong customer relationships and delivering customer-centric solutions Drives Results - Consistently achieving results, even under tough circumstances. Ensures Accountability - Holding self and others accountable to meet commitments. Equipment Utilization - The ability and skill to ensure the optimum utilization of warehouse or production plant, equipment and materials. Health and Safety - The ability and skill to manage and apply safe systems of work. Inventory Management - The ability and skill to design, implement and manage inventory control systems. Logistics - The ability and skill to ensure the optimum movement and storage of warehouse & production plant, equipment and materials. Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. Policy & Procedures - The ability and skill to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Production Quality - The ability and skill to ensure that all production operations are carried out to ensure the required quality of outcomes. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Storage - The ability and skill to ensure the optimum storage of warehouse, plant, equipment, materials and supplies. Verbal Communication - Ability to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Qualifications High School or GED degree 0-1 year of related experience preferred Skills Policy & Procedures Storage Verbal Communication Production Quality Equipment Utilization Health and Safety Inventory Management Logistics Physical Demands/Working Conditions Physical Demands Category: Warehouse Physical Demands/Work Environment/Travel Requirements: • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 50 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. • Travel required: 5% of the time Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. MIXING-CTR-WHSE Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace Not Ready to Apply? Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you! ATD exists because of, and for, each of us. From the front line associates helping customers to the people working behind the scenes, ATD’s people are driving us toward a brighter future. You're knee deep in updating your resume, searching the open job market and surveying where your next move will be in your career. Now you have stumbled across us and we're in your consideration set for a job opening. Click the link to find out more! The event calendar has been full. At American Tire Distributors (ATD) our associates are valued and work in a fun while productive hybrid atmosphere. We celebrate and come together throughout the year to celebrate many occasions. Your wellbeing is among ATD’s highest priorities, and that is reflected in the benefits we offer to empower our associates and enrich their lives. We regularly sponsor events and initiatives, held at our Huntersville Field Support Center along with in our 120 Distribution Centers, Mixing Centers and Regional Distribution Center locations, to support our mental health and physical wellness to keep you feeling your best. We have hosted over 15 different events, with the added fellowship and social benefit for our associates. Click the link to find out more! The automotive industry at large is evolving rapidly as we see the introduction of new technology, business models and services offerings. ATD sits in the middle of this exciting evolution and is positioned well to help define the future of mobility and distribution. Our organization is home to more than 4,000 associates who enjoy challenging themselves every day to advance their careers and contribute to the future of the automotive industry. In addition to finding individuals that are passionate about growth within our industry, we are also seeking team members that align with our values as an organization. Be Innovative Be Collaborative Be Accountable Be Respectful Be Excellent Through decades of steady growth, American Tire Distributors has emerged as the nation’s premier tire distributor. Working to create a culture that fosters innovation, leadership, and growth in each valued member of our organization. ATD is home to hundreds of hardworking associates who enjoy the rewards of a job well done. From truck driving, business administration to logistics, we are always looking for top talent to join our professional family. To learn more about our company, visit www.atd.com.
Manage and grow assigned territory accounts by identifying growth opportunities, leveraging business intelligence, maintaining CRM data, and building strong customer relationships. | High school diploma or GED, strong customer focus, business insight, resilience, interpersonal skills, and ability to travel within the assigned territory. | Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD's coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. Position Description: The Territory Manager owns accounts within an assigned geography, maximizing selling and growth opportunities. This role harnesses internal and external partnerships, business intelligence, customer experience, and revenue analytics to maximize unit and revenue growth within assigned territory. Key Responsibilities • Responsible for prospecting and identifying dealer growth opportunities within an assigned geography, delivering growth through the activation of dormant and/or under penetrated accounts. • Identify the products or services that best meet the customer's stated/identified needs, use business intelligence and market expertise to propose product screens and product segment recommendations. • Travel throughout the geographic area of the assigned territory. Travel to the Solution Center or other Distribution Centers as determined by Management. • Grow program dealers in the assigned geography while improving total units through program as a % of total units sold. • Develop and grow opportunity accounts graduating them to the Key Account Manager. • Ensure quality CRM data to enable customer retention, business development, follow-up actions, and other sales activities. • Work collaboratively with all support roles to drive additional unit/revenue opportunities in assigned geography to build strong customer relationships that drive a positive customer experience. • Identify upsell/cross opportunities based on understanding of customer needs based on relationship and predictive data models. • Utilize data, analytics, and standardized reporting to improve time management and drive strategic activity. • Attend local or regional trade events to enhance market visibility. Competencies • Being resilient - Is calm and professional in difficult situations; continues to work toward objectives. Overcomes obstacles without becoming discouraged; draws lessons from failures. Recovers from setbacks and adversity. • Builds networks - Draws upon own network to gain insight, build support, and achieve outcomes. Leverages networks to identify industry experts, explore some best practices, and exchange ideas and knowledge. • Business insight - Clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions. • Collaborates - Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input. • Customer focus - Keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas. • Drives results - Holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles. • Instills trust - Demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward. • Interpersonal savvy - Relates openly and comfortably with diverse groups of people. For example, takes time to build rapport in meetings; speaks about common interests and priorities; shows tact and sensitivity in difficult interpersonal situations. Maintains productive relationships with a wide variety of people and from a range of backgrounds. • Nimble learning - Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, experiments to find the best possible solution and gains insight from test cases. Makes use of new concepts and principles when addressing problems. Learns from mistakes to avoid repeating them. • Persuades - Convinces others through a variety of means and methods of persuasion, including well-reasoned rationale. Recognizes when compromise is necessary and shifts approach to accommodate others. • Plans and aligns - Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work. • Situational adaptability - Takes steps to adapt to changing needs, conditions, priorities, or opportunities. Understands the cues that suggest a change in approach is needed; adopts new behaviors accordingly. Qualifications • High School or GED degree Skills • Action Planning 3 • Commercial Acumen 3 • Knows the Buying Influences 3 • Customer and Market Analysis 3 • Strengthens Customer Connections 3 • Builds Customer Loyalty 4 • Understands Customer Needs 3 • Manages Resistance 3 Physical Demands/Working Conditions Physical Demands Category: Office Physical Demands/Work Environment/Travel Requirements: • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. • Travel required: As required by the position. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace To review our Privacy Policy, click here.
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