American Telehealth LLC

While the job focuses on clinical leadership in palliative and aging care, your experience is centered on enterprise transformation and customer success, which do not align with the clinical and healthcare-specific requirements. | The role requires medical degree, board certification in relevant medical specialties, active Pennsylvania medical license, and experience in clinical care for aging or palliative populations, none of which are present in your background. | LOCATION: FULLY REMOTE (PENNSYLVANIA-BASED; SERVES PATIENTS ACROSS THE REGION) POSITION OVERVIEW The Physician Medical Director for the COMPASS Program is a fully remote, dual-role position combining direct clinical care with program leadership. This physician leader maintains an active patient panel while providing medical oversight for a broader COMPASS population across senior living communities and home-based settings. The COMPASS Program (Collaborative Outpatient Management for Palliative and Aging Support Services) is central to this mission, providing coordinated, longitudinal care that reduces fragmentation and unnecessary hospital utilization while improving patient experience and quality of life. In partnership with the COMPASS Program Manager and Clinical Liaison, the Medical Director guides program operations, clinical quality, and strategic development. While the Program Manager oversees day-to-day nursing operations, the Medical Director provides clinical leadership, escalation support, and program direction. This role is ideal for a physician who values long-term patient relationships and wants to help shape an innovative care model serving aging and palliative populations. KEY RESPONSIBILITIES CLINICAL CARE & OVERSIGHT * Maintain a primary patient panel of approximately 150–200 COMPASS patients * Provide medical oversight for an additional ~200 patients, with anticipated program growth * Deliver evidence-based, patient-centered care to medically complex and aging populations * Support complex clinical decision-making and goals-of-care discussions * Participate as backup Medical Director supporting APC on-call coverage as needed PROGRAM LEADERSHIP * Serve as Medical Director of the COMPASS Program, providing overall clinical leadership * Collaborate closely with the COMPASS Program Manager and Clinical Liaison * Provide clinical escalation support and guidance to nursing and provider teams * Partner with executive leadership to support program growth and innovation QUALITY & PROGRAM DEVELOPMENT * Develop and refine clinical protocols, workflows, and care pathways * Lead quality improvement initiatives focused on outcomes, continuity, and hospital avoidance * Monitor performance metrics and guide continuous improvement efforts * Ensure compliance with regulatory and organizational standards INTERDISCIPLINARY COLLABORATION * Work closely with NPs, PAs, nurses, care coordinators, and operational leaders * Serve as a clinical mentor and resource to program staff * Support alignment between clinical operations and organizational leadership PATIENT & FAMILY ENGAGEMENT * Promote longitudinal, relationship-based care models * Support patients and families in understanding care plans and goals of care * Champion dignity, access, and continuity in care delivery QUALIFICATIONS EDUCATION & CERTIFICATION * MD or DO degree required * Board certification in Internal Medicine, Family Medicine, Geriatrics, or related specialty * Active, unrestricted Pennsylvania medical license; willingness to obtain additional state licenses as program expands EXPERIENCE * Prior physician leadership or medical director experience preferred * Experience caring for aging, palliative, or medically complex populations * Comfortable delivering care in a remote or virtual environment * Proven collaboration within interdisciplinary care teams SKILLS & COMPETENCIES * Strong clinical judgment and patient-centered approach * Effective leadership, communication, and mentoring skills * Ability to balance clinical care with program leadership responsibilities * Proficiency with EMRs and virtual care platforms * Organized, adaptable, and comfortable in a growing, dynamic healthcare environment Monday through Friday 8 am - 4 pm Limited backup on-call responsibilities only Fully remote work environment (Pennsylvania-based)