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American Red Cross

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American Red Cross

Blood Collection Staff - Customer Service

American Red CrossBirmingham, ALFull-time
View Job
Compensation$36K - 36K a year

Assist with blood collection, transport and setup of equipment, and create a welcoming environment for donors. | High school diploma, customer service experience, valid driver's license, physical ability to lift and stand for long periods, computer skills. | Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description We provide Paid-Training – no prior medical experience required! Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview) When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. • Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. • Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused • May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Birmingham, Alabama) • Variable schedule with rotating weekends • To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays. Overnight travel may be required in some locations. • Schedule is provided two to three weeks in advance Pay Information • Starting rate $17.34/hour WHAT YOU NEED TO SUCCEED (Minimum Qualifications) • High school diploma or equivalent required • Customer service experience and effective verbal communication skills are required • A current, valid driver's license with good driving record is required. • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. • At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. • Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) • Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) • Prior leadership experience Benefits For You As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: • Medical, Dental, and Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting 15 days a year; based on type of job and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% company match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Customer Service
Communication Skills
Time Management
Navigation Proficiency
Verified Source
Posted 5 days ago
American Red Cross

Lab Services Procedure & Training Document Developer

American Red CrossOregon City, ORFull-time
View Job
Compensation$110K - 120K a year

Lead process analysis, design, and implementation for Lab Services, ensuring compliance and efficiency. | Bachelor's in a related field, 7+ years of biomedical or laboratory process experience, proficiency with MS tools, remote work experience, and travel availability. | Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! What You Need To Know As part of the Lab Services Centralized Process Design Team, this role will lead the analysis, design, development, and enhancement of business processes to support the implementation of a new Blood Management System. We are seeking a change leader with a forward-thinking mindset—someone who thrives on challenging projects and can work independently or collaboratively to deliver innovative solutions. The ideal candidate is a self-starter with expertise in Immunohematology Reference Laboratories (IRLs) and/or Human Leukocyte Antigen (HLA) laboratory systems and processes. This individual will play a critical role in shaping future workflows, driving process improvements, and ensuring compliance with regulatory standards while leveraging technology and automation. This is a remote role that will sit anywhere in the United States. Term-Limited position 18 -24 months. Position is funded by Biomedical IT Modernization Project. Summary WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities & Knowledge Areas): • Lead Task analysis activities (aka process improvements and gap analyses between current processes and the desired to-be state), design new complex Lab Services (IRL and HLA) processes and procedures for Lab Services execution staff, and lead transition planning. • Develop written procedures and training documentation for Lab Staff including collaborating with training development vendor, CGS • Develop User Validation plans and lead UV events (as required). • Support the business unit process re-engineering plans. • Support implementation activities Patient Services • Support clinical laboratories performing blood grouping, typing, tissue testing, and cross-matching for transfusions. • Provide direct patient care services aligned with clinical practice and under the direction of a medical director. Specialized Testing • Conduct compatibility testing for organ and bone marrow transplants. • Diagnose and manage HLA-related diseases. Quality & Compliance • Ensure patient and donor samples are uniquely identified and tracked throughout testing. • Document test results in compliance with regulatory requirements. • Perform tests and interpret results using approved, licensed kits per applicable regulations. Technology & Process Management • Select, design, validate, and maintain automated systems to support testing functions. • Develop and maintain procedures that uphold accuracy and regulatory standards. Process Improvement & Innovation • Evaluate application and process changes objectively, using a lean engineering approach to drive future-focused improvements. • Identify opportunities for efficiency and innovation without institutional bias. WHAT YOU NEED TO SUCCEED (Qualifications) Education • Bachelor’s degree in Medical Technology, Science, Business, Engineering, or a related field (required). • Six Sigma certification highly desired. Experience • Minimum 7 years of related experience or an equivalent combination of education and related biomedical experience. • Experience working in an agile environment, with iterative review and documentation updates. • Proven ability to manage tasks across cross-functional teams and departments. • Prior experience working in a 100% remote environment, collaborating effectively via Teams and SharePoint. Technical Skills • Proficient in Teams sites and SharePoint using shared files (not local storage). • Highly skilled in MS Word (templates), PowerPoint, Visio, and related tools. • Strong problem-solving and analytical skills, including experience working with and analyzing large data sets. Communication & Leadership • Excellent verbal and written communication skills; able to convey changes clearly to diverse audiences. • Ability to work under stringent deadlines and adapt to evolving priorities. Additional Requirements • Available to travel for user validation events during the project (typically 5–7 business days per event). • Ability to work East Coast hours as needed. Preferred Skills & Tools • Familiarity with Instructional Design Development (IDD) format and SmartSolve (a plus). • Will receive training in System 3 (Quality) as a Process Design Specialist for Procedure and Training Documentation Development. Pay Information The salary range for this position is $110,000-120,000/year This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This role is not eligible for relocation assistance Benefits For You As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on type of job and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition • Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Process Analysis
Process Design
Regulatory Compliance
Automation & Technology
Verified Source
Posted 6 days ago
AR

Blood Collection Staff - Customer Service

American Red CrossBirmingham, AlabamaFull-time
View Job
Compensation$36K - 36K a year

Assist with blood collection, transport and setup of equipment, and create a welcoming environment for donors. | High school diploma or equivalent, customer service experience, valid driver's license, physical ability to lift and stand for long periods, and computer skills. | Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: We provide Paid-Training – no prior medical experience required! Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Birmingham, Alabama): Variable schedule with rotating weekends To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: Starting rate $17.34/hour WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent required Customer service experience and effective verbal communication skills are required A current, valid driver's license with good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining ranks with welcoming team members who are elite, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with generous compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Customer Service
Communication Skills
Time Management
Reliability
Navigation Proficiency
Direct Apply
Posted 6 days ago
AR

Blood Collection Staff - Customer Service

American Red CrossDenver, ColoradoFull-time
View Job
Compensation$40K - 40K a year

Assist with blood collection, create a welcoming environment, and follow safety procedures at donation sites. | High school diploma, customer service experience, valid driver's license, physical ability to lift and stand for long periods. | Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: We provide Paid-Training – no prior medical experience required! Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule: (Denver, Colorado) To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: Starting rate $19.00 per hour. Pay may increase depending on experience WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent required Customer service experience and effective verbal communication skills are required A current, valid driver's license with good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining ranks with welcoming team members who are elite, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with generous compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Customer service
Cash handling
Inventory management
Training development
Direct Apply
Posted 6 days ago
AR

Blood Collection Staff – Customer Service

American Red CrossAtlanta, GeorgiaFull-time
View Job
Compensation$40K - 40K a year

Assist with blood collection, create a welcoming environment, and follow safety procedures at donation sites. | High school diploma, customer service skills, valid driver's license, physical ability to lift and stand for long periods, computer skills. | Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: We provide Paid-Training – no prior medical experience required! Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Douglasville, Georgia): Variable schedule with rotating weekends and some overnight travel Two consecutive days off To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: Starting rate $19.40/hour WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining ranks with welcoming team members who are elite, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with generous compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Customer service
Communication
Teamwork
Time management
Direct Apply
Posted 7 days ago
AR

Quality Control Lab Technologist

American Red CrossSaint Paul, MinnesotaFull-time
View Job
Compensation$42K - 62K a year

Perform advanced laboratory testing and quality control on blood products, interpret results, and ensure compliance with regulatory standards in a manufacturing environment. | Bachelor's degree or MLT/MT certification with at least 4 years of related lab or manufacturing experience, ability to operate lab equipment, and meet regulatory requirements. | Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Quality Control Laboratory Technologist (Union) WHY CHOOSE US? Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW: As a QC Lab Technologist II you will perform advanced manufacturing, processing and test procedures on blood products, and will interpret test results before releasing blood to area hospitals. You will manufacture and prepare pathogen reduced platelet products for hospital patient use, in a highly regulated environment. As a Technologist II you may assume operational supervisory responsibilities on your designated shift; you will mentor and guide Technologist I and Technician staff, and provide support, development, and/or leadership guidance to all line staff. As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times. Key Responsibilities: Perform moderate to high complexity laboratory testing procedures and interpret various testing procedures on donor specimens, and blood products; Identify and quarantine products/samples that don’t meet quality requirements. Meet the quality and quantity production and testing goals established by the department. Ensure products are suitable for release for distribution. Meet the quality and quantity production and testing goals established by the department, and appropriately manage any exceptions. Prioritize workload to meet production and customer requirements. Perform quality control on products, reagents, equipment, and various test kits; maintain accurate electronic and physical inventory locations for products/samples. Tracks the quantities and results of QC testing performed to meet ARC and regulatory requirements. Participate in QC staff training and QC projects; may serve as a project lead Participate in troubleshooting and problem-solving activities with cross-functional teams. The aforementioned responsibilities of the Technologist describe the general nature and level of work and are not an exhaustive list. Standard Schedule: Sunday-Thursday 6am-2:30pm Training Schedule: First 4-6 weeks, Monday- Friday 8:00 am-4:30 pm. Full attendance is required. Pay Information: $24.77 hourly rate plus shift differential pay ($2.00 more per hour for Sunday hours). WHAT YOU NEED TO SUCCEED: Bachelor’s degree in an applied science OR a MLT/MT certification or MLS degree. Minimum 4 years of related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience required for non-MLT/MT staff. Must meet state and CLIA requirements where applicable. Ability to use a wide variety of lab or medical equipment, personal computer and applicable software for sustained periods. Ability to work with a team. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Related experience in a regulatory, laboratory, or manufacturing environment . No additional experience is required for MLT or MT degreed staff. Physical Requirements: Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining ranks with welcoming team members who are elite, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with generous compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Laboratory testing
Quality control
Regulatory compliance
Equipment operation
Data recording
Team collaboration
Direct Apply
Posted 7 days ago
American Red Cross

Volunteer Experience Manager (Sr. Recruitment Specialist for Dallas, TX)

American Red CrossFort Worth, TXFull-time
View Job
Compensation$60K - 80K a year

Lead volunteer recruitment, onboarding, training, and retention efforts while building partnerships and managing volunteer teams in the DFW region. | Bachelor's degree, minimum 5 years related experience, 1 year management experience, strong communication and organizational skills, and ability to travel regionally. | Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview) Are you ready to lead with heart and strategy in a role where purpose meets impact? As the Volunteer Experience Manager, you'll be at the center of cultivating a thriving volunteer ecosystem that fuels our humanitarian mission. This dynamic position blends strategic planning, relationship-building, and hands-on leadership to recruit, onboard, train, and retain a passionate, diverse volunteer force. From shaping partnerships and mentoring leaders to designing recruitment events, you’ll champion every stage of the volunteer journey. You’ll also play a role in Youth and Young Adult Engagement, inspiring service and leadership across K–12 schools and colleges. If you're passionate about people, process, and purpose-driven impact, this is where your calling meets its career match. The candidate must reside in the DFW metroplex. This position is not eligible for relocation assistance. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Recruitment & Partnerships • Develop and execute broad-based recruitment strategies to identify and attract volunteers. • Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals, and ensure placement of sufficient numbers of volunteers to meet operational needs. • Conduct general and targeted outreach and recruiting activities through various resource pools, networks, and social media to obtain volunteer applicants tracked to referral and approval. • Leverage recruitment venues, in-person presentations, social media campaigns, user groups, and professional associations to identify and attract qualified candidates. • Identify, cultivate, and maintain strategic partnerships with volunteer recruitment sources, agencies, organizations, market segments, and community groups to create a robust network and strong candidate pipeline for future needs. • Collaborate with internal teams to develop a sustainable, diverse candidate pipeline through both in-person and digital strategies. • Evaluate and modify recruitment strategies based on lessons learned. Support the development and ongoing refinement of the Volunteer Recruitment Plan. • Provide coaching, guidance, and subject-matter expertise related to recruitment activities of prospective volunteers to effectively support goals. • Collaborate with marketing and communications teams to leverage existing or develop new recruitment materials. Create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts. • Using the appropriate tools, maintain accurate records of all potential and actual volunteer leads and produce status reports as directed. Regional Team Building & Leadership • Build and manage high-performing volunteer teams across the North Texas Region. • Foster a culture of collaboration, empowerment, and shared purpose by developing strong relationships with volunteers and community leaders. • Inspire and mentor team leads to take ownership of local engagement efforts, ensuring alignment with organizational goals while celebrating the unique strengths of each community. • Provide coaching and guidance to volunteer recruitment teams (paid and volunteers) and foster a culture of volunteerism that supports recruitment strategies. Onboarding & Training • Oversee volunteer onboarding processes by leading and mentoring volunteer leaders. • Facilitate robust training programs; provide guidance and ensure that all volunteer trainers are equipped with updated tools, resources, and clear documentation. Scheduling & Coordination • Liaise with internal and external partners to ensure volunteer support is timely, well-coordinated, and mission-aligned. Needs Assessment & Planning • Conduct and manage comprehensive volunteer needs assessments in collaboration with stakeholders to align volunteer goals with organizational priorities. • Ensure results are used to drive action and are revisited regularly to adapt to changing needs. Screening & Intake Support • Work with volunteer screening and intake team members. • Serve as a point-of-contact for the Volunteer Intake Processing Center for your assigned population, ensuring a seamless referral and placement process. Regional Travel & Support • Travel throughout the North Texas Region as needed to support volunteer events, recruitment efforts, training sessions, and engagement activities. • Serve as a visible and accessible leader, strengthening relationships and ensuring a consistent, mission-driven volunteer experience across all locations. Volunteer Engagement & Retention • Regularly review satisfaction data and collaborate with operational teams to design and implement strategies that improve volunteer experience, retention, and overall morale. • Maintain regular, meaningful volunteer interaction through formal structures and personal connections. Youth and Young Adult Engagement • Support Red Cross Clubs, youth programs, and initiatives that foster volunteerism and leadership in K–12 and higher education institutions. • Build lasting relationships with schools, colleges, and campus groups to inspire the next generation of humanitarians. WHAT YOU NEED TO SUCCEED (Minimum Qualifications) Education: Bachelor's degree required. Experience: Minimum of 5 years of related experience. Volunteer Management experience preferred. Management Experience: Minimum 1 year of management experience. Skills & Abilities • Ability to work on a team. • Excellent oral and written communication skills. • Strong interpersonal and presentation skills. • Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. • Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. • Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Travel: The Volunteer Experience Manager (Senior Volunteer Recruitment Specialist) must reside within the DFW metroplex and will lead all recruitment efforts within these chapters. This position will be from 8:00 a.m. to 5:00 p.m. Monday through Friday, and some weekends and evenings will be required during times of business need. Travel throughout the region will also be involved up to 25% of the time. Physical Requirements: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this Job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Work Conditions: Work is performed primarily indoors with some outdoor events and potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, region and state. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) • Must be able to multitask high priority deadlines. • Relationship building experience. • Experience building own recruitment teams Benefits For You As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on type of job and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Volunteer recruitment
Team leadership
Training and onboarding
Partnership development
Event coordination
Communication skills
Organizational skills
MS Office proficiency
Verified Source
Posted 7 days ago
American Red Cross

Charlotte - FT Call Center Agent I- January 2026

American Red CrossCharlotte, NCFull-time
View Job
Compensation$33K - 33K a year

Schedule blood donors, make reminder calls, maintain records, and provide customer service to meet blood collection goals. | High school diploma or equivalent, minimum one year telephone/customer service or telemarketing experience, computer skills, effective communication, and ability to handle difficult customers. | Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description Joining the American Red Cross is like nothing else. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. As you dedicate yourself to caring for others, you are embraced with generous compensation and benefits, and you become part of a community that cherishes and values you both professionally and personally. Where Your Career is a Force for Good! Key Responsibilities • Schedule prospective blood donors from a variety of sources by phoning individuals to make donation appointments. • Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals • Coordinate reminder calls, follow-ups, log-in of data and maintenance of records. • Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times • The aforementioned responsibilities of the Blood Donor Scheduler describe the general nature and level of work and are not an exhaustive list. Standard Schedule • Sunday 11:30am- 8:30pm , Monday – Thursday 12pm- 8:30pm ( Friday & Saturday OFF) Pay Information • The salary range for this position starts at $16.00/ hr. + Shift Differential • Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. • You will be eligible to participate in an incentive plan based on annual individual and organization performance. Qualifications • High school diploma or equivalent required. • Minimum one year of telephone and customer service or telemarketing experience required. • Computer experience, excellent customer service and problem-solving skills required. • Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required Benefits For You As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on type of job and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Telephone communication
Customer service
Telemarketing
Computer literacy
Problem-solving
Verbal communication
Verified Source
Posted 8 days ago
AR

Blood Collection Staff - Customer Service

American Red CrossGilbert, ArizonaFull-time
View Job
Compensation$37K - 37K a year

Assist in blood collection process including equipment setup, donor interaction, and safety compliance at mobile blood drives. | High school diploma, customer service experience, valid driver's license, physical ability, and basic computer skills required, with paid phlebotomy training provided. | Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: We provide Paid-Training – no prior medical experience required! Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Gilbert(Guadalupe), Arizona): Variable Hours Some overnights required throughout the year To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: Starting rate $18.00/hour. Pay may increase depending on experience WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining ranks with welcoming team members who are elite, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with generous compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Customer service
Verbal communication
Basic computer skills
Microsoft Office proficiency
Driving with valid license
Physical stamina
Direct Apply
Posted 12 days ago
AR

Regional Philanthropy Officer

American Red CrossAnywherePart-time
View Job
Compensation$60K - 90K a year

Manage and grow a portfolio of individual and family foundation donors through cultivation, solicitation, and stewardship to meet fundraising goals, including leading a female philanthropic group and collaborating with local chapters. | Bachelor's degree, minimum 5 years fundraising or sales experience, strong interpersonal and communication skills, proficiency with fundraising databases like Salesforce, valid driver's license, and ability to travel frequently within South Carolina. | Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: WHY CHOOSE US? Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! The American Red Cross is seeking a Regional Philanthropy Officer to support our Fundraising initiatives in South Carolina. Location: Charleston, SC based with ability to be in North Charleston office at least 2 days a week combined with other travel around South Carolina. WHAT YOU NEED TO KNOW: Seeking a Charleston, SC based fundraising professional who will focus on raising funds for the American Red Cross mission with an individual and family foundation portfolio of donors. This individual will lead efforts for our female philanthropic group - the Tiffany Circle. Identify, engage, cultivate, solicit, and steward current and prospective regional donors in expanding their financial support of the work of the American Red Cross. Manage assigned portfolio of donors and prospects to meet monthly, quarterly and annual revenue goals. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE FOR GOOD: • Develop and execute ongoing strategy for donors to ensure retention, growth of donor contributions as well as recapture from previous donors. • Work collaboratively with other departments and fundraising staff to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. • Manage assigned portfolio of individual and family foundation donors and prospects with intent to form deep relationships. • Responsible for minimum annual fundraising goal. Revenue target may increase due to major domestic disasters. • Develop donor management plans for entire portfolio resulting in strategic, knowledgeable and complex asks. • Solicit assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters. • Implement a program/activity to identify, cultivate, solicit and steward donors at the $5,000 level or higher, with an emphasis on maximizing revenue for the American Red Cross. • Work with leadership volunteers to identify and cultivate appropriate donors and partner with assigned Gift Planning staff to solicit giving prospects among identified donors. • Maintain donor records in Salesforce. • Serve as staff liaison for the Tiffany Circle - a female philanthropic group dedicated to advancing the mission of the Red Cross. • Partner with local Chapter Executive Directors to design and implement strategies for chapter-specific philanthropy committees, with a focus on engaging and cultivating individual donors. Scope: Individual contributor that is fully proficient in applying subject matter knowledge. Knowledge based acquired from several years of experience in particular area. WHAT YOU NEED TO SUCCEED: • Education: Bachelor's degree required. • Experience: Minimum 5 years of sales and/or fundraising experience or equivalent combination of education and related experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required. A current valid driver's license and good driving record is required. • Skills & Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent interpersonal, verbal, and written communication skills. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser's Edge, Salesforce.com). Ability to work on a team within a collaborative environment and ensure the highest customer service orientation. • Travel: Frequent travel within South Carolina required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small office and have the ability to sit at a computer terminal for an extended period of time. Overall mobility is essential. May also include driving a vehicle and working under challenging conditions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 9 days a year; based on type of job and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance Program • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Fundraising
Donor Management
Salesforce
Strategic Planning
Stakeholder Engagement
Communication
Team Collaboration
Verified Source
Posted 3 months ago

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