American Hotel & Lodging Association

Oversee and coordinate industry initiative programs, develop project plans, and manage external relationships. | Bachelor’s degree or related experience, 4-6+ years in non-profit program development, experience managing networks or communities, and strong communication and project management skills. | The AHLA Foundation seeks an experienced and passionate Program Manager to support its highly visible FORWARD initiative – a collective movement to advance women leaders in the hotel and lodging industry. This newly created role reports to the Vice President and will be responsible for overall support and implementation of targeted FORWARD activities. The successful candidate will be strategic and hands-on, with extensive relationship management of partners and industry members, to effectively meet the initiative’s goals. Program Management and Measurement Oversee the development and day‑to‑day coordination of industry initiative(s) from concept through implementation and evaluation. Translate organizational priorities into clear project plans, timelines, and deliverables. Collaborate with internal teams to align initiatives with advocacy, membership, education, and Foundation priorities. Coordinate work across internal teams and external partners to keep programs and deliverables on track and aligned with goals. Monitor program budgets, vendor contracts, and reporting requirements to support effective operations. Establish and monitor KPIs, success measures, and evaluation processes for programs. Track program outcomes, assess effectiveness, and suggest updates or enhancements based on findings. Regular reporting (monthly and quarterly). Develop and refine program frameworks, toolkits, pilot activities, and scalable models. External Engagement and Development Build and maintain positive relationships with members, partners, and industry participants to support program success. Develop engagement plan and manage the FORWARD/Network, comprised of thousands of members. Foster community that provides opportunities for learning, mentorship, peer support, and professional growth in both virtual and in-person environments. Serve as the main point of contact for program participants and internal teams. Support outreach and communication efforts that promote initiatives and highlight program impact. Prepare compelling briefings, presentations, and updates for internal staff and stakeholders. Continually identify industry needs, trends, and opportunities that can inform program development. Content and Event Planning Plan and execute engagement activities such as events, roundtables, webinars, and working groups. Coordinate and support speaker identification and outreach, agenda development, and talking points. Support the evaluation of engagement activities to gauge success and enhance future programming. Partner with industry leaders, subject matter experts, and influential voices to deliver impactful, market-relevant programming. Education and Experience Bachelor’s degree or related experience. 4-6+ years of professional experience in non-profit program development and management. Professional and/or volunteer experience working on gender parity initiatives preferred. Proven project management experience across internal and external stakeholder groups, including high-profile leaders and matrixed corporations/organizations. Familiarity growing and managing networks, chapters, or communities comprised of thousands of members/participants with varying needs and interests. Skills and Attributes Strong strategic thinking with the ability to identify challenges and opportunities alongside recommendations for program development, enhancement or reconfiguration to meet participants, funders and industry needs. Proven communication skills, both written and verbal, with an ability to clearly articulate program impact and outcomes that resonate with program participants, stakeholders and funders. Dynamic problem-solving, including the ability to effectively source, analyze, and report data to inform decision making. Excellent relationship management skills with strong customer service ethics. Comfortable working under pressure and adhering to deadlines. Ability to work both independently and collaboratively across the organization, while maintaining attention to detail and “managing up” effectively. Positive attitude and willingness to be flexible to adapt to changing needs with an entrepreneurial mindset. The ability to source, analyze, and report on data, including presenting organized themes and findings to the leadership team. Proven experience creating and managing multifaced budgets. Experienced computer and software knowledge: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), project management tools (Asana preferred) and CRMs (Salesforce preferred). Basic design proficiency utilizing Canva, Adobe or other software. Other Ability to travel (up to 15%). Hybrid position (three days in office, Tuesday - Thursday) based in downtown Washington, DC. Salary Range: $70,000-$80,000 AHLA is an equal opportunity employer. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Provide administrative and policy support, produce written content, conduct research, manage events, and assist government affairs team. | Bachelor’s degree with 1-2 years relevant experience in government affairs, trade associations, or political campaigns, plus strong communication and project management skills. | AHLA is seeking a full-time public policy coordinator to be responsible for providing administrative, public policy, political, research, and communications assistance to the government affairs department of a large national trade association. In this role, the candidate would become part of a dynamic team advocating for the hotel and lodging industry’s interests, implementing key strategies, strengthening critical relationships with industry stakeholders, public officials, and coalition partners. The candidate would have the opportunity to learn firsthand from experienced government affairs professionals in public policy and advocacy to further develop skills and experience in advocacy, public policy, and political affairs. Responsibilities: • Monitor policy, regulations, and other potential issues that will impact AHLA members • Produce written content for internal newsletters and updates for external correspondence with Capitol Hill and federal agencies • Update, manage and create content for the association’s website. • Conduct issue policy and political research. • Attend (in person/virtual) legislative hearings and produce summaries. • Cover legislative issues as needed. • Manage and build PowerPoint slide decks, master lists, and event calendars. • Maintain, manage, and organize agendas and meeting notes. • Draft reports and manage the team’s data library • Coordinate member and stakeholder events (including logistics and meeting planning for an annual industry wide event and issue specific fly-ins). • Other duties as assigned. Education and Experience: • Bachelor’s Degree. • 1-2 years of experience either on Capitol Hill, at a trade association, serving on a political campaign, or other relevant company; or a combination of education and experience. Skills and Attributes: • Experienced computer and software knowledge, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Excellent project management skills with great attention to detail, and strong work ethic. • Excellent oral and written communication skills, and a willingness to be coached. Other: • Position is based at our Washington, D.C. office • Moderate domestic travel is required • Target salary range for this position is between $58,000 - $63,000 annually AHLA is an equal opportunity employer. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Execute integrated communications programs including content creation, media outreach, social media engagement, research, and internal workflow management. | Bachelor's degree and 3-4 years communications experience with strong writing, organizational skills, and familiarity with advocacy. | The Manager, Communications is responsible for helping to execute comprehensive communications initiatives that support the mission and goals of the association and our members. This role is engaged in all aspects of external communications supporting all AHLA departments (e.g., federal advocacy, state & local advocacy, membership & marketing) as well as the AHLA Foundation. Day-to-day workflow includes content creation, social media monitoring and engagement, earned media execution, research and database management. Key Responsibilities: Assist in the implementation of integrated communications programs. Develop content for AHLA social media properties and engage with external handles Engage in proactive media outreach to advance advocacy priorities and enhance the industry’s reputation. Assist in triaging incoming media requests. Assist in drafting media materials. Assist in the development of regular communications to AHLA members, including newsletters and other email updates. Conduct research to support all team members. Manage internal workflow tracking system. Support presentation development and conduct some level of design work. Education and Experience: Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, Political Science, or related field. 3-4 years of experience in the communications field. Skills and Attributes: Strong written and verbal communication skills. Experienced using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and tools such as Canva. Detail oriented individual with exceptional organizational and time management skills. Ability to work under tight deadlines. Ability to work independently as well as in a team environment. Familiarity with advocacy environment.