American Bureau of Shipping

Lead government program development and execution ensuring compliance and client satisfaction. | Bachelor's degree with 3+ years marine industry experience preferred, U.S. citizenship or ITAR compliance required. | A Global Government Program Manager serves as the primary point of contact for the client and is responsible for leading the development, execution, and in-service growth of ABS products and services. The Global Government Program Manager provides program and contract focus, as well as timely appraisal to management, on work progress, schedule, budget, and technical problems, and recommends corrective actions to improve performance. Global Government Program Managers portfolio may include projects such as US Government projects (ITAR sensitive), International Government projects, key strategic commercial projects that support a government activity, as well as digital strategy focus areas such as the modernization of classification and cybersecurity. The Global Government Program Manager, work with internal stakeholders (ABS functional departments) in addition to external stakeholders (government agencies, shipbuilders, design agents, and operators) to ensure a successful outcome of assigned activities. Depending on business needs, this position could be assigned to several projects concurrently and may also be assigned to perform specific business development, client management, and contract management related functions to support ABS and the ABS Global Government Team. What You Will Do: Act as the primary point of contact for clients on assigned programs. Act as liaison between the client and all departments within ABS. Review bids and proposals to ensure they meet company policy and customer solicitation requirements. Lead the day-to-day execution of all assigned projects or programs. Collaborate with all internal functional departments to facilitate transparency across the program, ensure continued customer satisfaction, and ensure compliance with policies, procedures, standards, and contractual requirements. Execute the project or program by providing oversight to achieve cost, schedule, performance, and contractual requirements; ensuring adequate and timely resources are provided to execute the program successfully; identifying program issues and risks and implementing mitigation actions; maintaining prescribed financial controls; and ensuring continued customer satisfaction and loyalty. Manage risks and issues and direct/take corrective measurements. Manage the program from contract/project award through completion. Participate in Program Management Reviews to communicate achievements, challenges, and measurement of progress to internal and external stakeholders as needed. Manage stakeholders’ communication and prepare communications and updates for management as needed. Prepare technically accurate and timely reports related to the project or program. Manage the main project documentation from project initiation through completion in accordance with the assigned program contractual requirements. Ensure that invoices are properly prepared in accordance with contractual terms and are issued to clients in a timely manner. Stay actively informed concerning technical, business and management developments affecting present and potential customers and communicate this information promptly to the appropriate managers. Prepare and submit time charge records, expense reports, and invoice approvals in a timely manner in accordance with company and contract procedures. Review and influence projects to assure projects are executed in accord company's quality requirements. Performs on-site client visits as necessary. Influence company performance by providing direction to professional or technical staff on contractual matters. Identify contract issues and respond to a variety of complex inquiries while providing leadership in developing innovative solutions. What You Will Need: Education and Experience Typically requires a bachelor’s degree in engineering or a relevant discipline and at least 3 years of experience in the marine industry or related industry Preferably a master’s degree in Project Management, Engineering Management, MBA, or other relevant disciplines. At least two (2) to five (5) years of industry experience with a significant understanding of the ABS business model and demonstrated experience in managing cross-functional projects preferred. Knowledge, Skills, and Abilities Ability to speak and write English fluently to conduct detailed business and technical communication at a professional level. Exceptional knowledge and handling of project management methodology and techniques. Ability to multitask and manage a portfolio of cross-functional programs and projects – work prioritization, planning, collaboration, and management. Proven track record of taking ownership and driving results. Demonstrated leadership with the ability to effectively lead and work with a variety of organizations, management, levels, cultures, and personalities. Realization of financial aspects of approved business plans and budgets pertaining to the program. Strategic and analytical thinker with the ability to investigate the details and interpret the impact of key business drivers. Superior problem-solving and decision-making skills. Excellent business judgment, including the ability to assess the reasonableness and likelihood of success of various business scenarios. Strong commitment to ethical business practices, in full accordance with ABS Operating Principles and Mission as well as corporate policies. Excellent communication skills, with the ability to speak well in a group and/or client-facing environments. Ability to develop a working knowledge of ABS Rules, Guides, statutory regulations, and related instructions, as well as the ABS Employee Safety Policy. A significant understanding of the ABS business model and demonstrated experience in managing cross-functional projects. Working knowledge of the ABS Health, Safety, Quality and Environmental Management System. Country Requirements: For U.S. Government Programs, must be a U.S. citizen or ITAR (International Traffic in Arms Regulations) compliant. Preferred is to possess or the ability to obtain a security clearance for the program(s) being supported. Reporting Relationships: Reports directly to a Portfolio Manager, Director, or Vice President. We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times. ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations. About Our Benefits ABS Bureau proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings Account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers support in personal wellness, including work-life services. ABS Bureau also offers a 401K plan with a generous company match, subject to plan requirements. Equal Opportunity ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws. Notice ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid. Other This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs

Acts as a strategic interface between IT and business units to align IT services with business goals and manage demand and change. | Requires 5-7 years in business relationship management or IT consulting with strong stakeholder engagement and project management skills. | The Business Relationship Manager (BRM) acts as a strategic interface between IT and business units, to identify opportunities for technology and service improvement, and ensure that IT services align with business needs to enhance value delivery and innovation. This role develops and maintains trusted relationships with business stakeholders. For incoming demand for IT services, this role coordinates business prioritization, participates in the demand evaluation process, monitors effective service delivery and value realization, and supports organizational change through technology enablement. The BRM advocates for the business within IT and fosters a culture of collaboration and continuous improvement, bridging the gap between business needs and technological capabilities as a trusted advisor.  What You Will Do: * Strategic Partnership: Build and maintain robust relationships with business stakeholders to understand their strategic goals and operational needs. Identify opportunities for technology and service improvements to support business growth and efficiency. Guide the development of business requirements to ensure clearly identified needs, intended outcomes, and potential constraints. Advise business leaders on existing IT services and solutions that may fit their requirements. * Demand Management: Collaborate with business units to prioritize IT service demands based on strategic objectives. Ensure projects and initiatives align with business goals. * Innovation: Identify opportunities for technology to improve business processes and drive growth. Collaborate cross-functionally to support digital transformation and innovation. * Service Delivery: Act as the primary point of contact between business and IT teams to ensure effective service delivery and timely issue resolution. Monitor and report on service performance against agreed service level agreements (SLAs). * Value Realization: Measure and communicate the value delivered by IT services and projects. Identify opportunities for cost optimization and process improvements. * Change Management: Facilitate organizational change management processes to ensure smooth adoption of new technologies and processes by business users. * Communication and Advocacy: Advocate for business needs within IT, ensuring clear communication of requirements. Promote awareness of IT capabilities and innovations within business units. * Risk Management: Identify and mitigate risks associated with IT services and projects, developing strategies to minimize disruptions.   What You Will Need: Education and Experience * A minimum of 5-7 years of experience in business relationship management, IT consulting, or a related role. * Demonstrated experience managing cross-functional initiatives and engaging with senior stakeholders. * Required Education: Bachelor’s degree in business administration, Information Technology, or a related field. * Preferred Education: Master’s degree in a related field is a plus. * Preferred Certifications: Certified Business Relationship Manager (CBRM), ITIL, PMP, or similar certifications are desirable. * Technical Knowledge: Familiarity with IT service management, enterprise architecture, and digital transformation strategies. Knowledge, Skills, and Abilities * Business Acumen: Strong understanding of business goals, objectives, processes, industry trends, and how technology drives business success. * Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences. * Relationship Building: Proven ability to build and maintain effective relationships with stakeholders at various levels. * Problem Solving: Strong analytical and problem-solving skills to identify issues and opportunities for improvement. * Project Management: Ability to manage multiple initiatives concurrently, ensuring timely delivery and alignment with business goals. Understanding of enterprise portfolio and project management. * Influence and Negotiation: Skilled in influencing and negotiating to achieve mutually beneficial outcomes. * Technical Knowledge: Familiarity with IT service management, enterprise architecture, and digital transformation strategies. * Working knowledge of the ABS Health, Safety, Quality, and Environmental Management System.   Reporting Relationships: This position reports to a VP-level role and may have direct reports. Notice: This position requires access to information that is subject to control by the Export Administration Regulations and/or the International Traffic in Arms Regulations. Any offer of employment shall be contingent upon the Company’s verification that the candidate is a “U.S. Person” or upon the receipt of all necessary export licenses or authorizations that may be required by U.S. export control laws. “U.S. Persons” are defined as U.S. citizens, U.S. lawful permanent residents (i.e., “green card” holders), or any individual granted protected status under the Immigration and Nationality Act (8 U.S.C. § 1324b(a)(3)), including asylees and refugees. In the event a candidate refuses or cannot otherwise provide the necessary information for the Company to determine whether such licenses may be required, or for the Company to obtain any required licenses, the Company shall maintain the exclusive right to discontinue the application process and/or withdraw any contingent offer that has been made. We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times. ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations. About Our Benefits ABS Bureau proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings Account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers support in personal wellness, including work-life services. ABS Bureau also offers a 401K plan with a generous company match, subject to plan requirements. Equal Opportunity ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws. Notice ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid. Other This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs