American Addiction Centers

Assist physicians and clinicians with clinical duties, support patient transitions, and document health information. | High school diploma or GED, medical assistant training or experience, CPR certification, and ability to perform physical tasks. | Department: 37395 Advocate Christ Medical Center - Infusion: Dreyer Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: This position helps support the Infusion Center. 8:00am-4:30pm M-F. No weekends or Holidays. Pay Range $22.50 - $33.75 This position is eligible for a $2500 sign on bonus, payable after 90 days of hire (Internals not included) JOB SUMMARY: The Medical Assistant is a key member of the patient care team by supporting physicians and other clinicians in the delivery of high-quality health care to ambulatory patients. Medical Assistants are vital to the effective operations of a fast-paced medical practice. Medical Assistants help patients transition from the outside world into the provider’s office. The Medical Assistant performs a variety of important tasks to promote optimal health for our patients, including: Assist physicians and other clinicians with important clinical duties including but not limited to taking medical histories and assisting in physical examinations Act as a liaison between patients, physicians and other clinicians. Measure patient’s vital signs Prepare and administer vaccines/medications Document patient information into the electronic health record Collect specimens for testing REQUIRED QUALIFICATIONS: High School Diploma or GED Graduate of a medical assistant program or at least two years of medical assistant within the last five years. Good communications skills. Experience using a keyboard and computers. Familiarity with equipment used in ambulatory care. Current AHA CPR certification. Ability to travel locally to multiple sites as needed. Ability to work in stressful conditions and difficult situations. Resilient and flexible in a changing environment. Ability to cooperate and work with others. Ability to make sound and timely decisions and ability to work rotating shifts any day of the week. Ability to perform lifting/transfer activities related to patients as needed, ability to stoop/bend. Ability to lift to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Assist physicians with clinical duties, document patient information, and support patient care activities. | High school diploma or GED, medical assistant experience or training, CPR certification, ability to travel and lift patients. | Department: 03340 AMG Oak Lawn 4220 W 95th - Pediatrics: Pulmonary Medicine Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday 830-5, travel to Downers Grove one time per week. Some flexibility needed with start and end times, when covering other provider clinics on an as needed basis. Pay Range $21.45 - $33.75 This position is eligible for up to a $2500 sign on bonus payable after 90 days of hire (Internals not included) JOB SUMMARY: The Medical Assistant is a key member of the patient care team by supporting physicians and other clinicians in the delivery of high-quality health care to ambulatory patients. Medical Assistants are vital to the effective operations of a fast-paced medical practice. Medical Assistants help patients transition from the outside world into the provider’s office. The Medical Assistant performs a variety of important tasks to promote optimal health for our patients, including: Assist physicians and other clinicians with important clinical duties including but not limited to taking medical histories and assisting in physical examinations Act as a liaison between patients, physicians and other clinicians. Measure patient’s vital signs Prepare and administer vaccines/medications Document patient information into the electronic health record Collect specimens for testing REQUIRED QUALIFICATIONS: High School Diploma or GED Graduate of a medical assistant program or at least two years of verifiable medical assistant experience within the last five years. Good communications skills. Experience using a keyboard and computers. Familiarity with equipment used in ambulatory care. Current AHA CPR certification. Ability to travel locally to multiple sites as needed. Ability to work in stressful conditions and difficult situations. Resilient and flexible in a changing environment. Ability to cooperate and work with others. Ability to make sound and timely decisions and ability to work rotating shifts any day of the week. Ability to perform lifting/transfer activities related to patients as needed, ability to stoop/bend. Ability to lift to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Assist physicians with clinical duties, measure vital signs, and document patient information. | High school diploma or GED, medical assistant training or experience, CPR certification, ability to travel and lift patients. | Department: 01120 AMG Lombard Roosevelt Rd - Family Medicine Status: Part time Benefits Eligible: No Hours Per Week: 0 Schedule Details/Additional Information: Availability to work 32 hours every 4 weeks need to be provided, ability to travel between multiple locations based on staffing needs Pay Range $21.45 - $32.20 JOB SUMMARY: The Medical Assistant is a key member of the patient care team by supporting physicians and other clinicians in the delivery of high-quality health care to ambulatory patients. Medical Assistants are vital to the effective operations of a fast-paced medical practice. Medical Assistants help patients transition from the outside world into the provider’s office. The Medical Assistant performs a variety of important tasks to promote optimal health for our patients, including: Assist physicians and other clinicians with important clinical duties including but not limited to taking medical histories and assisting in physical examinations Act as a liaison between patients, physicians and other clinicians. Measure patient’s vital signs Prepare and administer vaccines/medications Document patient information into the electronic health record Collect specimens for testing REQUIRED QUALIFICATIONS: High School Diploma or GED Graduate of a medical assistant program or at least two years of medical assistant within the last five years. Good communications skills. Experience using a keyboard and computers. Familiarity with equipment used in ambulatory care. Current AHA CPR certification. Ability to travel locally to multiple sites as needed. Ability to work in stressful conditions and difficult situations. Resilient and flexible in a changing environment. Ability to cooperate and work with others. Ability to make sound and timely decisions and ability to work rotating shifts any day of the week. Ability to perform lifting/transfer activities related to patients as needed, ability to stoop/bend. Ability to lift to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Providing high-quality patient service, scheduling appointments, verifying insurance, and managing medical records. | High school diploma or equivalent, 1-2 years customer service experience, familiarity with EMR systems, strong communication skills. | Department: 09121 AMG Chicago Irving and Western - Building Operations Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Hours: Monday-Friday 9:30am-6:00pm (required 1 late night on a weekday from 11:30am-8:00pm) Required Weekends- 730am-4:00pm (typically one weekend on a 6 week rotation; Saturday & Sunday) Required Holidays 7:30am-4:00pm (rotating schedule, typically 2-3 Holidays per year) Additional Information: Spanish speaker, preferred. PSR rotate coverage in a large variety of specialties and our Immediate Care This is a very busy office that requires detailed multi-tasking to meet numerous goals. Some goals consist of the following: site of service scheduling, WorkQue, Chronic management documentation (CMD) list outreach, Medicare Wellness outreach, and Well Child outreach. Pay Range $19.45 - $29.20 Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. Greets and accurately registers patients in EMR system verifying essential billing and demographic information. Coordinates scheduling of patient appointments (phone and in-person requests) accurately and efficiently. Answers multiple incoming telephone lines, accurately determining the appropriate recipient of the call or message and referring them promptly and appropriately. Distributes communications accurately, based on practice protocol. Includes pagers, faxes, emails. Resolves a variety of patient questions, including HMO referrals, billing and queries about services and test results; refers complex issues to practice manager or a clinical staff member, as appropriate. Schedules future appointments and requisitions, laboratory tests, radiology procedures and other special diagnostic tests as needed. May coordinate with appropriate sections of hospital admission and/or outpatient admissions and surgery. Notifies patient care area when patient has arrived and is ready to be seen. Attends to waiting patients in reception and ensures that they are seen in a timely manner or are promptly notified of unexpected delays. Accurately identifies type of insurance from card, understands different types of payers, and verifies eligibility if necessary. Performs other related duties as required. Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information. Reviews encounter forms for accuracy and completeness, checks with physician for missing information. Enters patient charges into the EMR system according to established policies and procedures. Batches encounter forms and balances charges. Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records. Ensures the availability of properly prepared patient medical records, daily schedules and related forms. Maintains medical record including loose filing and re-filing of charts daily. Pull and prepares charts for appointments. Maintains confidentiality around all patient information, both in front of each patient being treated and around other patients in the area. Releases information from records, only according to corporate policies and procedures. Education/Experience Required: High school diploma or equivalent. One to two years related customer service experience Experience handling difficult caller/customers/patients. Knowledge, Skills & Abilities Required: CRT/PC experience in a customer service setting. Working knowledge of eClinicalWorks and scheduling sections of the eClinicalWorks system preferred. Strong communication skills. Ability to solve problems posed by callers seeking referrals, appointments, billing issues and clinical information. Physical Requirements and Working Conditions: Ability to function in a high volume, multiple-task environment, possibly in a crowed or closely shared workspace. Exposure to ill patients. Ability to work under stressful conditions with demanding customers. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Assist physicians with clinical duties, document patient information, and support patient care activities. | High school diploma or GED, medical assistant training or experience, CPR certification, ability to travel locally, and physical ability to lift patients. | Department: 02408 AMG Downers Grove 3551 Highland Ave POB - Surgery: Orthopedics Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday through Friday position form 8:00 AM-5:00 PM. Travel between sites that include Westmont, Downers Grove and Naperville. Pay Range $21.45 - $32.20 This position is eligible for a $2500 sign on bonus, payable after 90 days of hire (Internals not included) JOB SUMMARY: The Medical Assistant is a key member of the patient care team by supporting physicians and other clinicians in the delivery of high-quality health care to ambulatory patients. Medical Assistants are vital to the effective operations of a fast-paced medical practice. Medical Assistants help patients transition from the outside world into the provider’s office. The Medical Assistant performs a variety of important tasks to promote optimal health for our patients, including: Assist physicians and other clinicians with important clinical duties including but not limited to taking medical histories and assisting in physical examinations Act as a liaison between patients, physicians and other clinicians. Measure patient’s vital signs Prepare and administer vaccines/medications Document patient information into the electronic health record Collect specimens for testing REQUIRED QUALIFICATIONS: High School Diploma or GED Graduate of a medical assistant program or at least two years of medical assistant within the last five years. Good communications skills. Experience using a keyboard and computers. Familiarity with equipment used in ambulatory care. Current AHA CPR certification. Ability to travel locally to multiple sites as needed. Ability to work in stressful conditions and difficult situations. Resilient and flexible in a changing environment. Ability to cooperate and work with others. Ability to make sound and timely decisions and ability to work rotating shifts any day of the week. Ability to perform lifting/transfer activities related to patients as needed, ability to stoop/bend. Ability to lift to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Assist physicians with clinical duties, support patient care, and manage patient documentation. | High school diploma or GED, medical assistant training or experience, CPR certification, ability to lift 35 pounds, and good communication skills. | Department: 02090 AMG Aurora Healthway Dr - Dermatology Status: Part time Benefits Eligible: No Hours Per Week: 0 Schedule Details/Additional Information: Office hours are Monday and Friday 8-5 Tuesday, Wednesday, Thursday 8-8 Pay Range $22.50 - $33.75 JOB SUMMARY: The Medical Assistant is a key member of the patient care team by supporting physicians and other clinicians in the delivery of high-quality health care to ambulatory patients. Medical Assistants are vital to the effective operations of a fast-paced medical practice. Medical Assistants help patients transition from the outside world into the provider’s office. The Medical Assistant performs a variety of important tasks to promote optimal health for our patients, including: Assist physicians and other clinicians with important clinical duties including but not limited to taking medical histories and assisting in physical examinations Act as a liaison between patients, physicians and other clinicians. Measure patient’s vital signs Prepare and administer vaccines/medications Document patient information into the electronic health record Collect specimens for testing REQUIRED QUALIFICATIONS: High School Diploma or GED Graduate of a medical assistant program or at least two years of medical assistant within the last five years. Good communications skills. Experience using a keyboard and computers. Familiarity with equipment used in ambulatory care. Current AHA CPR certification. Ability to travel locally to multiple sites as needed. Ability to work in stressful conditions and difficult situations. Resilient and flexible in a changing environment. Ability to cooperate and work with others. Ability to make sound and timely decisions and ability to work rotating shifts any day of the week. Ability to perform lifting/transfer activities related to patients as needed, ability to stoop/bend. Ability to lift to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Assist physicians with clinical duties, measure vital signs, and document patient information. | High school diploma or GED, medical assistant training or experience, CPR certification, ability to lift 35 pounds, and travel ability. | Department: 10000 AMG Wheaton - Divisional Administrative Expense Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 8.5 hour shift ranging from 7:30am-5:00pm M-F. Pay Range $22.50 - $33.75 This position is eligible for a $2500 sign on bonus, payable after 90 days of hire (Internals not included) JOB SUMMARY: The Medical Assistant is a key member of the patient care team by supporting physicians and other clinicians in the delivery of high-quality health care to ambulatory patients. Medical Assistants are vital to the effective operations of a fast-paced medical practice. Medical Assistants help patients transition from the outside world into the provider’s office. The Medical Assistant performs a variety of important tasks to promote optimal health for our patients, including: Assist physicians and other clinicians with important clinical duties including but not limited to taking medical histories and assisting in physical examinations Act as a liaison between patients, physicians and other clinicians. Measure patient’s vital signs Prepare and administer vaccines/medications Document patient information into the electronic health record Collect specimens for testing REQUIRED QUALIFICATIONS: High School Diploma or GED Graduate of a medical assistant program or at least two years of medical assistant within the last five years. Good communications skills. Experience using a keyboard and computers. Familiarity with equipment used in ambulatory care. Current AHA CPR certification. Ability to travel locally to multiple sites as needed. Ability to work in stressful conditions and difficult situations. Resilient and flexible in a changing environment. Ability to cooperate and work with others. Ability to make sound and timely decisions and ability to work rotating shifts any day of the week. Ability to perform lifting/transfer activities related to patients as needed, ability to stoop/bend. Ability to lift to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Assist RN with patient care, document vital signs and patient data, perform patient positioning and transport, and support nutritional and skin care needs. | High school diploma or GED, CNA certification, BLS certification, basic computer skills, and physical ability to perform patient handling tasks. | Department: 35809 AMC Sheboygan County - Med/Surg 1 Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: Every weekend with 4 weekends off a year. 0300-1500 Pay Range $20.40 - $30.60 Major Responsibilities: Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated. Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested. Documents accurately in Electronic Medical Record (EMR). Performs purposeful rounding under direction of RN and promptly communicates observations, concerns, and needs of patient/family to RN. Documents appropriately. Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room, removing linen, and proper management of patient belongings. Ensures patient call light is always in reach of patient and answers call-lights promptly. Collects urine, stool, and sputum specimens and performs point-of-care testing as indicated using approved process for accurate specimen labeling and identification. Maintains competency as required. Completes various errands as directed including pick-up and delivery of trays, charts, specimens, and reports. Maintains and orders stock for nursing area. Cleans equipment and work areas. Performs various patient positioning and transporting duties which require lifting and pushing/pulling while utilizing proper technique and assistive devices. Performs tasks related to nutritional needs of patient under direction of RN to include diet review, tray set up/removal, proper positioning and diet selection. Performs tasks related to maintaining skin integrity to include proper repositioning and skin care. Ensures special patient supplies and appliances are provided and maintained such as TED hose and sequential compression devices. Under the direction of RN and as determined by site/unit requirements, may be required to remove IVs, provide post mortem care, and bladder scans. Practices within policies and procedures of infection prevention by demonstrating hand hygiene and knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and utilizing proper attire when in direct contact with patients in isolation. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days, and Nurse Aide in good standing as indicated with the State Registry in which the team member practices. Education Required: Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or High School Graduate. Experience Required: None. Knowledge, Skills & Abilities Required: Basic computer skills. Excellent oral and written communication. Excellent organizational skills and ability to set priorities. Certification Addendum Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others). Physical Requirements and Working Conditions: Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift. Must be able to: lift up to 50 lbs. from floor to waist. lift up to 20 lbs. over the head. carry up to 40 lbs. a reasonable distance. Must be able to: push/pull with 30 lbs. of force. perform a sliding transfer of 150 lbs. with a second person present. Will be required to use foot pedals on carts or machines. Must have functional vision and hearing. Will be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids on a continuous basis; therefore, protective clothing must be worn as necessary. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Assist RNs with patient care, document patient data, perform specimen collection, and support patient positioning and transport. | High school diploma or GED, CNA certification, BLS certification within 45 days, basic computer skills, and physical ability to perform job duties. | Department: 35809 AMC Sheboygan County - Med/Surg 1 Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: Full time, 2nd shift, working 1445-0315 , every third weekend and every other holiday per holiday schedule based on unit needs in Med Surg 1 / Oncology / Pediatrics. Pay Range $20.40 - $30.60 Job Description Major Responsibilities: Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated. Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested. Documents accurately in Electronic Medical Record (EMR). Performs purposeful rounding under direction of RN and promptly communicates observations, concerns, and needs of patient/family to RN. Documents appropriately. Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room, removing linen, and proper management of patient belongings. Ensures patient call light is always in reach of patient and answers call-lights promptly. Collects urine, stool, and sputum specimens and performs point-of-care testing as indicated using approved process for accurate specimen labeling and identification. Maintains competency as required. Completes various errands as directed including pick-up and delivery of trays, charts, specimens, and reports. Maintains and orders stock for nursing area. Cleans equipment and work areas. Performs various patient positioning and transporting duties which require lifting and pushing/pulling while utilizing proper technique and assistive devices. Performs tasks related to nutritional needs of patient under direction of RN to include diet review, tray set up/removal, proper positioning and diet selection. Performs tasks related to maintaining skin integrity to include proper repositioning and skin care. Ensures special patient supplies and appliances are provided and maintained such as TED hose and sequential compression devices. Under the direction of RN and as determined by site/unit requirements, may be required to remove IVs, provide post mortem care, and bladder scans. Practices within policies and procedures of infection prevention by demonstrating hand hygiene and knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and utilizing proper attire when in direct contact with patients in isolation. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days, and Nurse Aide in good standing as indicated with the State Registry in which the team member practices. Education Required: Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or High School Graduate. Experience Required: None. Knowledge, Skills & Abilities Required: Basic computer skills. Excellent oral and written communication. Excellent organizational skills and ability to set priorities. Certification Addendum Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others). Physical Requirements and Working Conditions: Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift. Must be able to: lift up to 50 lbs. from floor to waist. lift up to 20 lbs. over the head. carry up to 40 lbs. a reasonable distance. Must be able to: push/pull with 30 lbs. of force. perform a sliding transfer of 150 lbs. with a second person present. Will be required to use foot pedals on carts or machines. Must have functional vision and hearing. Will be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids on a continuous basis; therefore, protective clothing must be worn as necessary. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Providing patient-focused care, coordinating unit activities, and supporting nursing staff in a clinical setting. | Requires a CNA or similar certification, with experience in patient care and clinical support roles. | Department: 35811 AMC Washington County - Med Surg: IU 3rd Floor Status: Part time Benefits Eligible: Yes Hours Per Week: 28 Schedule Details/Additional Information: 2nd shift position (2 PM to 10:30pm) with weekend and Holiday rotation. This would be 7- 8 hour shifts within a 2 week window. Pay Range $20.40 - $30.60 Provides basic, quality patient focused care in clinical setting under daily direction and supervision of Registered Nurse (RN) in accordance with the standards of practice within guidelines of corresponding state regulations. Performs clerical and system coordination for the nursing units and delegated tasks in patient care setting that supports environment of patient care and assures patients and family are treated in a holistic manner with dignity and respect. Monitors and updates orders and schedules diagnostic and therapeutic services. Ensures accuracy and frequent updates of unit census, patient information, and level of care. Coordinates all nursing unit communications and activities. Acts as a receptionist, greeting and/or directing patients, visitors, physicians, and other health care providers. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Assist with data mapping, cleaning, and analysis, develop and test code, and document processes within research data infrastructure. | Bachelor's in Computer Science or related field, experience with SQL and programming languages, understanding of HIPAA and privacy regulations, ability to work independently and collaboratively. | Department: 80036 Research - Office of Research Analytics and Systems Computing Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: N/A Pay Range $30.15 - $45.25 Major Responsibilities: Assists with defining functional requirements, formulating technical specifications, and researching and evaluating alternatives for moderately complex custom applications and processes that support research. Participates in data mapping and cleaning activities. Makes recommendations and improves data quality within research data infrastructure. Implements routine features, develops test cases, fixes moderately complex defects, and documents self-contained applications written in Java or R that are used within research data infrastructure, to support the Biorepository and Specimen Resource Center (BSRC), and on research applications. Develops, tests, and debugs moderately complex SQL and routine R, Python, or SAS code to deliver reproduceable analysis-ready datasets. Documents processes and rationales with code. Provides data dictionaries and descriptive statistics with datasets as appropriate. Ensures datasets are accessible and provided to research investigators and stakeholders in a manner consistent with Health Insurance Portability and Accountability Act (HIPAA), Institutional Review Board (IRB), legal agreements, policies and procedures, and other appropriate standards. Increases collaboration, efficiency, and standardization within the department by contributing and improving documentation, code repositories, and internal packages. Engages with larger analytics community. Licensure, Registration, and/or Certification Required: Epic Caboodle Data Model certification issued by Epic. needs to be obtained within 6 months, and Epic Clarity Data Model certification issued by Epic (CLR110). needs to be obtained within 6 months, and Epic Clinical Data Model certification issued by Epic (COG240). needs to be obtained within 6 months. Education Required: Bachelor's Degree in Computer Science or related field. Experience Required: No experience required. Knowledge, Skills & Abilities Required: Experience with SQL and other programming languages. Ability to think analytically, logically, and use creativity. Knowledge of Health Insurance Portability and Accountability Act (HIPAA) patient confidentiality and privacy regulations. Ability to explain technical subjects to non-technical clients. Ability to work independently, or as part of a team and balance multiple priorities. #Remote #LIRemote Preferred remote locations in IL, WI, NC, GA Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. Due to complex requirements, remote work is NOT permitted for short or long periods in: CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA and working Internationally (this includes working while on vacation). No relocation, No Sponsorship or transfer of visa for this position. Physical Requirements and Working Conditions: Position may require travel which may result in exposure to road and weather hazards. Exposed to normal office environment. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Develop and execute strategic communication plans, craft thought leadership content, and mentor the communications team to enhance the organization's reputation. | Over 7 years of experience in communications or related fields, experience working with senior leadership, and proven leadership skills. | Department: 12823 Advocate Aurora Health Corporate - Public Affairs: External Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: position is based remotely Pay Range $73.90 - $118.25 Major Responsibilities: • Identify opportunities for senior leaders, including the CEO, to shape the national conversation on a range of identified topics, developing the strategies and tactics to best position each leader for each opportunity. • Collaborate effectively with teammates, senior staff and executives across the organization, operating with a high degree of discretion and diplomacy. • Synthesize complex and wide-ranging information from a range of sources (including liaising with subject matter experts and through independent research and analysis) and translate that information into clear and compelling written material and briefing and prep materials for senior leaders for high-profile and national thought leadership opportunities. • Understands enterprise strategic plan and aligns projects/programs/campaigns/activities accordingly; manages multiple projects independently, drafts recommendations, customizes processes/outputs to audience. • Craft thought leadership pieces for senior leaders and prepare them for high-level events, interviews and other opportunities that enhance the reputation of Advocate Health, its leaders and workforce; lead work surrounding efforts to reframe industry narratives to protect and enhance the reputation of the enterprise. Examples may include the creation of white papers, editorials, speeches, presentations and other mechanisms to deliver the Advocate Health message to the desired audiences. • Develop and drive the execution of Advocate Health’s strategic communications plans and processes that support our organization in its mergers and acquisitions, as well as strategic partnerships and similar activity, including integration communication needs; provide strategic communications counsel, working closely with internal and external leaders to meet project deadlines and objectives. • Produce compelling and creative content which demonstrates how Advocate Health and its leaders are reshaping health care nationally and in its care delivery areas. • Lead and provide quality oversight for multiple projects, ensuring accuracy and excellence in content and presentation while meeting tight deadlines. • Operate with creativity and a persistent approach to problem-solving. • Research the health care industry and national landscape for the latest information and significant differentiation and relevance for all audiences; be a go-to expert on industry trends and how Advocate Health can differentiate itself from its peers in a positive manner. • Establish and maintain strong relationships with internal and external partners and vendors. • Provide guidance, coaching and mentoring to members of the Communications team, fostering a culture of collaboration, innovation and excellence. • Lead and mentor a high-performing communications team and cultivate a culture of excellence and innovative thinking and storytelling. • Oversee talent development, team structure and performance management across all communications functions under this role’s purview. • Other duties as assigned Licensure, Registration, and/or Certification Required: N/A Education Required: Bachelor’s degree or equivalent experience Experience Required: 7+ years of experience in Communications, Marketing, Journalism or other business-related field, including experience working with senior leadership as well as people leadership, overseeing budgets and formulating and executing comprehensive communications strategies. Includes 3+ years of management experience in leading teams. Knowledge, Skills & Abilities Required: • A strategic thinker and creative problem-solver with a track record in reputation management-focused communications; excellent research, analytical and storytelling skills. • Ability to think big picture to foresee reputational risks and advantages when weighing making recommendations of individuals, topics, locations, publications and other variables. • Excellent oral and written communications, including a proficiency in AP style writing; proven track record in writing for an executive and channeling the voice and perspective of others. • Comfortable working across departments and businesses to bring a coordinated approach, balancing competing perspectives and the needs of stakeholders at all levels. • Strong executive presence and interpersonal skills; team player who can work effectively with employees at all levels, including C-suite executives. • Ability to operate with a high level of tact, diplomacy and discretion. • Highly strategic with a demonstrated track record in assessing complex, competitive issues and situations and in developing related initiatives in partnership with other stakeholders to drive business results. • Specific experience and strong record of success in understanding the environment, identifying opportunities, designing solutions and aligning action to drive performance. • Strong leadership and communication skills, including presentation creation and delivery, with the ability to inspire and influence others. • Ability to work effectively in an entrepreneurial environment that is mission-driven, results-oriented, and community-focused.; thrives in a fast-paced environment, having a change mindset and comfortable navigating ambiguity. • Knowledge of health care industry trends and best practices in communications and health care. • Proactive, independent and takes initiative with consistent follow through. • Detail-oriented and quality-focused, with the ability to ensure accuracy and consistency of deliverables. • Ability to develop and lead strong teams and build effective operating models to drive results. • Proven ability to assess, retain, grow and attract strong, diverse talent to meet business objectives. • Proven track record of empowering team members and holding team accountable. Physical Requirements and Working Conditions: Position requires some work on weekends and outside of normal business hours. Position requires some local, regional and market travel. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Manage daily operations of physician practice sites to ensure patient satisfaction, health outcomes, financial success, physician engagement, human resources administration, and practice growth. | Bachelor's degree in healthcare or related field (or equivalent), 3-5 years management experience, excellent communication skills, knowledge of practice management components, and ability to supervise diverse staff. | Department: 09155 AMG Admin - Hospital Based Programs Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: N/A Pay Range $43.30 - $64.95 Major Responsibilities: PATIENT SATISFACTION Collaborates with the Director, Physician Practice Management and physician leadership to maintain an environment that is patient centered as evidenced by availability of open access including but not limited to the following: same day appointments, future appointments made, referrals made within the group, adherence to test result reporting guidelines, positive patient comments, and meeting/exceeding Key Results Area (KRA) goals. 5)Achieves patient satisfaction scores consistent with Advocate Medical Group (AMG) and practice site goals. 6)Actively rounds on patients and associates to create and maintain a positive patient experience. 1)Reviews and analyzes each patient comment and monitors satisfaction scores. 2)Communicates and discusses patient satisfaction goals and objectives to all associates and physicians, maintains as a standard agenda item, reports and posts results. 3)Devises and implements patient satisfaction improvement plans based upon the feedback from various sources as approved by the Director, Physician Practice Management. 4)Monitors and communicates improvement initiatives, and holds self and associates accountable to performance standards, behaviors of excellence and patient service standards. HEALTH OUTCOMES Establishes and carries out procedures for appropriate delivery of patient care and monitoring of quality standards in compliance with AMG, regulatory and payer guidelines. 4)Provides a safe environment for patients and associates through effective monitoring of staff and physician compliance to established standards of care, policies and procedures and HIPPA compliance. Ensures all associates are up to date with all safety training and certifications. 5)Ensures availability of all equipment, supplies and other tools necessary for patient care. 1)Evaluates and monitors health outcome indicators and carries out ongoing process improvements using established best practices and clinical initiative tools. 6)Partners with director and physician leadership to ensure accuracy and timely documentation of all patient care services. Monitors compliance within all AMG wide systems, and all regulatory standards to ensure standards are met and followed. Collaborates with Quality Improvement, Risk Management, and the coding and compliance departments to facilitate education for all physicians and associates. 7)Supports and maintains a Culture of Safety. Monitors, tracks and resolves patient and safety events in the STARS system. Encourages associates use of STARS system to report all events and near miss events. Ensures timely and comprehensive completion of ACAs and RCAs when indicated. Utilizes information to implement process changes and educates for improvement. 8)Coordinates, monitors, and audits Clinical Integration, HEDIS, Senior Wellness program, Medical Home Program, and all other health outcome related programs including AdvocateCare. Ensures that associates are educated on all program initiatives and are incorporating program elements into their daily workflow. Collaborates with care team to meet health outcome goals set by AMG and other agencies. 2)Develops and implements process changes to meet/exceed organizational goals related to health outcome indicators. Educates and involves physicians and associates. 3)Collects statistics and prepares monthly, quarterly, annual reports and shares all data with the physicians and associates. FUNDING OUR FUTURE Ensures financial success of practice(s) by actively monitoring budget, physician productivity and fiscal operations of assigned cost centers. 2)Knowledgeable regarding requirements of all payment plans in which the practice participates, including but not limited to Managed Care Plans, Medicare, HMOs, PPOs, Public Aid and AdvocateCare. Ensures systems are in place to effectively handle all reporting and documentation relative to reimbursement. 3)Maintains current knowledge necessary for management regarding computer systems, billing, insurance coverage, state, federal laws, nursing assessment/treatment, scheduling and other functions related to practice department. 4)Participates in the planning and administration of an annual budget specific to assigned department(s), and monitors budget monthly by thorough completion of variance report, and corrective action plans. 5)Assures efficient utilization of staff, supplies and equipment. 6)Assures that operating expenses are within/under budget levels. 7)Works with Purchasing, Supply Chain, Facilities & Finance Department to ensure purchases, including capital purchases, are correctly processed. 1)Develop and formalize internal operations infrastructure to assure optimal health outcomes, maximum patient satisfaction and economically efficient operations. 8)Works as a cohesive liaison with the Billing and Business Operations associates to ensure maximal departmental revenue is realized. Responsible for assuring that all charges related to patient care activities are entered into the billing system accurately and according to policy. Monitors billings reports and ensures that assigned associates are collecting co-pays, outstanding balances and self-pay fees at the time of service. 9)Establishes systems and processes for just-in-time inventory levels and controls the cost of supplies. 10)Actively engaged in responding to trends and opportunities within practice(s). Derives, implements and evaluates new and innovative cost reduction opportunities. PHYSICIAN ENGAGEMENT/OPERATIONS Assists in the creation and maintenance of an operationally efficient and physician friendly work environment. Manages resources daily to meet productivity standards and to optimize efficiency, effectiveness, and output of each department. 1)Oversees daily practice site operations to assure economically efficient processes, maximum patient and physician satisfaction, and safety. Consults with director as needed. 2)Builds relationships with other departments/business unit to assure operational effectiveness. 3)Reviews available reports and new/existing policies and procedures with director and physician leadership to develop practice improvements. Identifies new needs or refinements to existing policies and procedures and forwards to director. Ensures productivity goals are consistent with organizational goals. Works with physicians and team to improve patient access and convenience. 4)Implements and complies with policies and procedures to assure effective and efficient operations consistent with Medical Group/Advocate Health Care philosophy, policies and procedures. 8)Understands physician compensation plan and able to articulate the basic structure of the program. Assists physicians in meeting incentive targets. Supports the Director to manage details of individual physicians' agreements within contract guidelines. 9)Assists with orienting new physicians to staff and environment. Implements schedules for new physicians. Participates in the smooth transition of practice acquisitions. 10)Ensures timely separation processes occur for physician terminations and retirements, using appropriate temination checklist. 5)Monitors and handles physician services and patient needs, and addresses and corrects any concerns or issues. Consults director and physician leadership as needed on the development and implementation of actions to maximize physician productivity. 6)Meets with physicians and physicians/support staff on a regular basis to review staff issues and operational efficiencies. Distributes and discusses productivity reports, Clinical Integration reports, compensation settlements, etc. Works with director to clarify issues. Participates in calls for clarification to Finance as appropriate or needed. 7)Manages health information and medical records processes in and out of the EMR environment. Collaborates with Health Information department, Risk Management and Quality Improvement associates as needed to ensure all elements of protected health information are enforced. HUMAN RESOURCES ADMINISTRATION/ASSOCIATE ENGAGEMENT Manages daily human resource functions related to Associates to ensure continued quality, development and retention reflecting the Advocate Experience of creating the best place for Associates to work, Creates an environment where the Associates are motivated to do their best, are routinely recognized for good work and achieves Associates Satisfaction scores consistent with AMG goals and standards. 5)Knowledgeable about basic benefit issues. Responds to and handles basic benefit questions. 9)Analyze staffing patterns, mixes and needs to assure both quality of service and cost effective deployment of personnel. 10)Creates an environment where associates are motivated to do their best work, are routinely recognized for good work, and achieves associate satisfaction scores consistent with Advocate Medical Group goals. 6)Coordinates recruitment activites. Facilitates and promotes retention strategies. 7)Evaluates and conducts performance reviews for staff on time. 4)Handles routine human resources processes, such as job posting, interviewing, hiring, status changes, payroll and payroll corrections, leaves of absences, etc. 1)Conducts regular staff meetings. Provides a conduit for communication of AMG initiatives, KRA data, and all necessary information to associates and physicians that assist in maintaining and creating a positive and open work environment. Documents meetings using stop light report. 2)Coordinates and documents orientation, training and required competencies to ensure that associates are proficient in job requirements. 3)Develops implements and complies with policies and procedures to ensure effective and efficient operations consistent with AMG philosophy, policies, and procedures (including maintaining required licensure and certifications). 8)Assesses educational needs of the staff and facilitates educational opportunities. Assists individuals with identifying professional goals and provides opportunities to achieve those goals. GROWTH Facilitates and drives initiatives that enhance practice growth as well as retention of existing patients under the direction of the Director, Physician Practice Management and in collaboration with physician leadership. 1)Assists in implementing and monitoring medical practice management contracts, letters of agreement, joint venture services and other agreements. 2)Facilitates new physician group transitions in coordination with the Director and Practice Acquisitions. 3)Recommends and implements approved new program proposals with detailed cost/benefit implications, in conjunction with Director and VP. 4)Assesses marketing materials. Makes recommendations and establishes plans for approved activities to increase and generate referrals/new patients. 5)Works with physicians and associates to identify revenue enhancing and cost savings opportunities. Presents these opportunities with defined action plans to Director for consideration. 6)Achieves annual growth targets consistent with Practice Site goals. MISCELLANEOUS Fulfills additional job-related duties based on operational needs as directed by the Director and/or VP. 1)Actively participates in meetings, committees and projects. 2)Keeps abreast of current standards via literature, educational events, internal and external resources and internal/external networking. 3)Participates in activities to enhance professional growth. 4)Maintains memberships in professional and community organizations, as applicable. 5)Performs other duties as assigned. Education/Experience Required: Bachelor’s degree in healthcare/related field or equivalent. 3-5 years management experience. Knowledge, Skills & Abilities Required: Excellent communication skills. Thorough understanding of components of practice management, including billing/collection/insurance, performance standards, physician concerns, quality assurance, personnel selection and budgetary planning, control & assessment. Ability to supervise professional & non-professional associates & promote staff development through delegation. Ability to work well with a wide variety of professionals at all levels of the health care system. Basic computer skills. N/A Physicial Requirements and Working Conditions: Travel to multiple practice sites 7-day on call support required Ability to work varying shifts including weekends to meet the needs of the site. Ability to work in a changing environment. Addendum: This position needs to be built in all AMG process level. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Manage construction projects, coordinate with clients and subcontractors, and oversee project execution. | Experience in construction, project management skills, ability to read blueprints, and client interaction skills. | Department: 12384 Enterprise Corporate - IAS Remote Access Solutions Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday, 8am-5pm. Some weekend and after hour work may be required depending on project schedules. Position is remote but requires travel to project sites for reoccurring construction meetings and site progress walkthroughs. Pay Range $40.30 - $60.45 Major Responsibilities: Manages the development and execution of healthcare information technology demands and projects. Ensures adherence to budget, schedule and scope and business needs using established Enterprise Project Management Office processes and standards. Establishes targets, benchmarks, and success criteria for project delivery and plans, organizes, controls, and evaluates projects from initiation to implementation. Work with IT Owners to effectively utilize all project resources, people, and equipment, through all phases of the demand or project to achieve goals and objectives. Holds vendors/vendor resources accountable to meet agreed upon deliverables. Develops project demands based on the initial idea request. Captures information such as stakeholders, objectives, requirements, desired dates, milestones, budget estimates, and resource needs. Captures, seeks to eliminate, and monitors risk throughout the approval life cycle. Captures decisions or assumptions made, issues identified, and records actions taken. Monitors and reviews demand approval progress Prepares and maintains comprehensive project documentation, including status reports, project plans, and financial records. Understands how to align and prioritize projects and demands on a multi-year technology investment roadmap. Collaborates with Information Technology teams to ensure solution compliance with approved enterprise technical direction and architectural practices. Develops strategic project plans including information such as project objectives, requirements, scheduling, milestones, budget management, resource management, risk management, and change management. Continuous tracking of deliverables to project objectives. Actively identifies, mitigates, and tracks potential risks during the entire project lifecycle and manages the execution of mitigation plans when triggered. Captures decisions made and records actions taken. Manages changes in project scope, schedule, and budget using established change control processes. May need to organize and/or join site visits, create site layouts, and determine the placement of equipment and infrastructure, as necessary. Monitors, reviews, and documents progress towards project milestones and deliverables, actively evaluating the quality of work. Leads project team members and stakeholders to identify and resolve problems leveraging project management expertise and best practices. Sets and continually manages expectations with all stakeholders. Establishes a clear Responsible, Accountable, Consulted, Informed (RACI) matrix, escalation path, and holds team members accountable. Establishes and executes timely communication plans, keeping all stakeholders abreast of variances and deviations to plan. Produces routine status reports and executive reports as needed. and holds regular status meetings. Leads daily work efforts, assigning duties and responsibilities to demand and/or project team members. Acts as a resource to other teammates regarding demand subject matter or project management methodologies. Conducts post-implementation evaluations and lessons learned sessions to assess project outcomes, ensure benefits and quality standards are met, and capture key insights. Contributes lessons learned to the Organization’s Process Assets (OPA’s) and knowledge base. Ensures accurate, complete, and well-planned changes into production, following all change guidelines. Contributes toward achieving department performance Key Responsibility Areas (KRA) goals. Maintains documented processes, techniques, and tools that are part of the demand and project management methodology. Responsible for identifying and implementing changes based on best practices to improve the methodology. Keeps abreast of the latest strategies and trends and implements changes to increase productivity, as needed. Knowledge and experience with new construction and renovation projects helpful. Evaluate and develop high-level rough order of magnitude IT specific budgets for use when evaluating potential future new facilities. Produce detailed markup plans showing low voltage cabling requirements for data/telecom needs, nurse call equipment, televisions and video conferencing. Knowledge and experience using Bluebeam Revu software is helpful. Reads, interprets, analyzes and critiques design construction blueprint drawings and specifications as they relate to IT infrastructure during the construction or renovation of an Advocate Health facility. Licensure, Registration, and/or Certification Required: Must demonstrate language competency through successful completion of appropriate language assessment. National medical interpreter certification preferred Education Required: Bachelor's Degree or 3+ years of experience required (or equivalent knowledge) in Information Technology or related field. Experience Required: Typically requires 3 to 6 years. Experience in project management in Information Technology with a proven record of successful project delivery. Knowledge, Skills & Abilities Required: Demonstrated leadership abilities to include demand and project management, while coordinating and motivating teammates toward common goals. Ability to establish goals, milestones, and priorities, and to instruct, guide, assign, advise/ mentor project teams and Associate level project managers. Proven ability for risk identification, assessment, and contingency planning. Proficient in the use of project management methodologies and processes. Experience in Microsoft O365 and Strategic Portfolio Management (PPM) tools. Strong written and oral communication skills with demonstrated ability to concisely communicate and present complex concepts. Proven ability to influence without authority. Highly motivated, organized, self-starter with a focus on delivery of key project objectives. Demonstrated effective interpersonal skills with the ability to interact effectively and professionally with all levels. Facilitation and persuasion skills with ability to influence others, especially executive leaders. Willingness to build and foster relationships both internal and external to the organization. Educates demand and/or project team members on project management methodologies and approaches. Demonstrated organizational, planning, prioritization, and time management skills. Proven critical thinking and problem-solving skills with the ability to facilitate creative long-term solutions. Physical Requirements and Working Conditions: This position requires travel, as a result, exposure to varying weather and road conditions. Operates all equipment necessary to perform the job. Exposed to a normal office environment as well as clinical environments. Evening or weekend hours may be required on occasion dependent upon project requirements This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Assist healthcare providers with patient examinations, perform basic clinical tasks, and support administrative duties. | High school diploma or GED, completion of a Medical Assistant program or relevant military training, and BLS certification. | Department: 01220 AMG DesPlaines 77 Rand Rd - Internal Medicine Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday Occasional Saturday coverage: 8am-12pm Polish speaker, preferred. Pay Range $21.45 - $32.20 $2,500 Sign on Bonus (Does Not Apply to Internal Candidates) Major Responsibilities: Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care. Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.). Assists provider with or performs procedures as ordered. Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards. Administers medications and vaccines safely following the rights of medication administration. Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals. Cross trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant. Demonstrates effective and timely communication, teamwork, and appropriate escalation. Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Minimum Job Requirements Education Greater Charlotte: High School Diploma or GED required. Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. IL/WI Divisions: High School Diploma or GED required. Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. Wake Forest: High School Diploma or GED required. Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. Floyd & Navicent: High School Diploma or GED required. Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. Certification / License Greater Charlotte: Current American Heart Association (AHA) BLS certification required Successful completion of Atrium Health’s competency assessment IL/WI Divisions: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Wake Forest: Current American Heart Association (AHA) BLS certification required American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Allied Health (AAH), National Healthcare Worker's Association (NHCWA), National Health Career Association (NHA), (MCMA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA) Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas Successful completion of Atrium Health’s competency assessment Floyd & Navicent: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Experience No Experience Required Knowledge / Skills / Abilities Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency. Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems. Demonstrates customer service skills that support a positive patient experience. Physical Requirements and Working Conditions Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday. Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available. Unique patient lifting/movement situations will be assessed on a case- by -case basis. Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Manage project deliverables, coordinate cross-functional teams, and communicate project status. | Bachelor's degree and at least 2 years of relevant experience. | Department: 10331 Enterprise Corporate - Call Center Business Operation Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Remote with occasional on-site meetings. M-F 8am-5pm with occasional work outside of these hours. Pay Range $32.45 - $48.70 Essential Functions Manages the assigned project and key deliverables. Primary liaison between the project stakeholders Communicates on-going project status, potential issues, and timelines as required Plans, organizes, and manages all aspects of assigned retrospective, outcome, and prospective projects Organizes and leads necessary team training efforts for all facets of the project. Consults with staff/leaders to coordinate training and monitor efforts, as well as discuss noted findings Leads and manages the efforts of all key cross-functional departments to perform all project-related activities according to project milestones/timelines in a manner consistent with the applicable process, regulatory and accrediting entities, and ethical business practice Maintains communication as required, to discuss the outcome of any identified opportunities and/or barriers to the successful completion of the project Manages project financials Physical Requirements Will work in office environment. Requires sitting, standing, lifting, supplies and equipment, and operation of a keyboard and computer. Responsibility to work in a safe manner. Education, Experience and Certifications Bachelor's degree required. Minimum of 2 years relevant experience required. Must live in AL, CO, FL, GA, ID, KS, KY, ME, MI, NC, SC, VA or VT Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Handle high volume patient billing inquiries, resolve account issues, update insurance and demographic info, and provide payment solutions. | High school diploma or GED with 2 years relevant customer service experience, knowledge of hospital and professional billing, and preferred experience with Epic billing systems. | Department: 11605 Enterprise Revenue Cycle - Customer Service Excellence Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 8a-5p Remote Pay Range $20.40 - $30.60 The Charlotte-Mecklenburg Hospital Authority dba Atrium Health candidates must live in these states: AL, CO, FL, GA, ID, KS, KY, ME, MI, NC, SC, VA, VT, WA Job Summary Customer Service Representative I serve as the first point of contact for the customer service issues and resolves a high volume of patient inquiries regarding both hospital and professional billing questions. Essential Functions Delivers an exceptional Patient Financial experience by receiving and directing the public, by telephone or other electronic means, in a professional and courteous manner and with consciousness and sensitivity to the diversity of the organization and its patients' needs. Manages a high volume of inbound calls, answers patient inquiries, and determines the appropriate path for resolution and follow-up. Demonstrates excellent customer service and expertise to patients, guarantors, and other external and internal contacts through oral and written communication. Responds to and documents all patient and internal inquiries regarding hospital and professional visits in the patient billing platform as they relate to the patient financial experience. Understands varying business processes and procedures of both the Physician Billing Office and Hospital Billing Office and is able to evaluate the most appropriate route for account resolution. Reads, interprets, and understands various differing insurance correspondence including both explanation and coordination of benefits. Demonstrates a basic understanding of varying different reimbursement terms across multiple payers and benefit plan types (HMO, PPO, Indemnity, HDHP) in both the Physician Billing and Hospital Billing landscape and how those terms may affect the responsible party's benefits and subsequent balance(s). Demonstrates a basic understanding of the standard healthcare coding methodologies, including, but not limited to CPT, HCPCS and ICD-10. Performs all clerical functions required to complete a request using available information and resources. Coordinates to resolve issues requiring follow- up with the appropriate team, insurance companies, attorneys' offices and other departments. Performs appropriate updates to insurance coverage, demographic information and contact information in patient billing system. Performs analysis of the responsible party's outstanding balance and provides consultative services to establish the most efficient and effective account resolution that meets the needs of the patient while also protecting the financial viability of Atrium Health. Prompts guarantors to pay outstanding balances over the phone using a credit or debit card, provides the lockbox mailing address for physical checks or initiates monthly payment arrangements for patients through Atrium Health's third-party partner. Responsible for meeting and maintaining Productivity measures and Quality Assurance goals as established by the Customer Service Department. Physical Requirements Work requires most of the time spent sitting, however, the work does require some walking. Work requires heavy telephone use and interaction with patients, family members, other departments, and outside sources. Requires minimal standing to file documents and do research. Must be able to reach and bend on a moderate level. Education, Experience and Certifications High School Diploma or GED with 2 years relevant customer service experience, or bachelor's degree preferred. 2 years progressive work experience in a hospital billing, professional billing or shared services environment preferred. Experience with Epic's Resolute Hospital or Resolute Professional billing applications preferred. Working knowledge or professional and hospital billing and follow-up preferred. Knowledge of HIPAA standards and medical terminology and billing practices preferred. Bi-lingual (Spanish and English) preferred. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Providing reception and clerical support in a healthcare setting, managing patient and visitor interactions, and handling administrative tasks. | High school diploma, basic computer skills, and previous reception or clerical experience preferred. | Department: 10467 Enterprise Revenue Cycle - AMCSC PAS Status: Part time Benefits Eligible: Yes Hours Per Week: 25 Schedule Details/Additional Information: Monday through Friday 7:00am-12:00pm. Rotating Holidays from 4p-8p. Pay Range $18.50 - $27.75 Major Responsibilities: Serves as the principle contact for the department. Customers include patients, visitors, general public, physicians, physician office staff, nursing and other entity employees. Maintains confidentiality in regards to patient personal/financial information and medical records. Determines whether patient information can be released (via telephone or in person) to nursing units, service departments, physicians, residents, visitors, insurance companies, law enforcement agencies, media and general public. Answers and screens incoming/clinical phone calls. Responds to a wide variety of questions and attempts to resolve issues regarding customer satisfaction as appropriate. Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Assists in meeting the needs of all visitors. This involves making housing arrangements for families and acting as a referral source for hospital-based programs. Maintains calendar of events for appropriate use in disseminating information. Maintains information relative to departmental and provider locations throughout the facility. Obtains consent signatures for general medical care/hospitalization, etc., for legally appropriate family member as required. Assists in admission or scheduling functions such as making identification (ID) bracelets for pre-admitted patients, performing medical record number searches, compilation of documents, etc.; tasks are appropriately prioritized, determining urgency and responding accordingly. Sorts and distributes department specific reports and forms to appropriate staff. Files and maintains department documents. Accepts and ensures delivery of packages or other items left at primary reception points. Completes registration process efficiently and accurately for patients accessing the facility for their health care needs. Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Graduate. Experience Required: No experience required. Knowledge, Skills & Abilities Required: Previous reception and/or clerical experience are preferred. Must have excellent customer relations, communication, and organizational skills with special attention to detail and the ability to adjust presentation to fit customer need. Basic computer skills with Microsoft Office products, Registrations Management Systems or similar products. Must be able to handle large workloads and many interruptions in a fast paced environment without direct supervision. Bilingual skills preferred. Physical Requirements and Working Conditions: Sits, stands, walks, bends, twists and reaches above shoulder the majority of the work day or sits approximately 90% of the workday depending upon location. Frequently lifts up to 10 lbs. and occasionally lifts 50 lbs. This occurs when moving equipment and supplies and when transporting patients and/or charts. Sensory requirements include vision, hearing and touch. Exposed to a normal office environment with significant patient and public contact. Operates all equipment necessary to perform the duties of the job. Must be able to work a flexible schedule to support the needs of the department. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Assess, diagnose, and manage patient health in an occupational medicine setting, including diagnostics, treatment, and education. | Must have active RN or APRN license, board certification, and relevant clinical experience; candidate's current qualifications do not meet these requirements. | Department: 08610 AMG AHC Plymouth - Occupational Medicine Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday through Friday 8:00 am - 4:30 pm. This position will rotate between Sheboygan and Plymouth Occupational Health Pay Range $50.05 - $75.10 MAJOR RESPONSIBILITIES Clinical responsibilities: Assesses, diagnoses, and determines/alters treatment and management plans appropriate for age, acuity and clinical condition. This includes ordering, performing, and interpreting appropriate diagnostic studies and prescription of pharmacologic and non-pharmacologic interventions and therapies. Manages conditions based on clinical indication, evidence-based care, cost effectiveness, and assessment of risks/benefits and alternatives. Provides health promotion, disease prevention and disease management counseling and education of patients and families. Manages patients as part of an interdisciplinary team and within scope of practice. Seeks physician or other healthcare team member consultation or referrals as appropriate. Escalates need for more emergent or specialized care when necessary. Maintains accurate, complete, concise, and timely documentation in the electronic medical record. Substantiates and submits professional services consistent with compliant coding and billing practices. Facilitates consistent, coordinated care and clear communication among all members of the healthcare team and/or health or community agencies. Performs office or hospital procedures in accordance with specialty practice, competency and granted privileges (where applicable). Other responsibilities: Participates in quality, safety, and peer review initiatives/performance activities, organizational and/or departmental meetings and committees, peer review, and workgroups as necessary. Participates in education and/or onboarding of new team members, students, and other health care professionals. Seeks experiences to maintain and develop clinical and professional skills and advance the profession within and outside of the organization. Maintains standards of productivity, access, face-to-face time, and quality metrics to ensure optimal, safe and timely patient care delivery. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. MINIMUM EDUCATION AND EXPERIENCE REQUIRED License/Registration/Certification Required: Active RN, and APRN/APRN-FPA/APNP or other APRN license(s) in state(s) of practice, AND Active national board certification in area of clinical practice and populations served, AND Active DEA registration prior to hire, AND If Illinois practice: active Illinois Controlled Substance License prior to hire, AND Active BLS and/or ACLS, PALS, NRP as required by clinical practice prior to or within 6 months of hire Education Required: Master’s Degree in Nursing Experience Required: No experience required KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Demonstrated high level of clinical proficiency, and excellent decision-making skills. Demonstrated ability to work independently and as an effective member of a health care team. Demonstrated ability to adapt to evolving technology and proficiency with the electronic medical record. Excellent communication skills. Ability to effectively collaborate with and establish/build relationships with others. Proven organizational skills and ability to prioritize effectively. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS Must be able to stand, walk, bend, stoop, and twist continuously throughout the workday. Must have functional speech, vision, touch, and hearing. Must be able to: Lift up to 50 lbs from floor to waist. Lift up to 20 lbs over the head. Carry up to 40 lbs a reasonable distance. Operate all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Provide security services including patrols, emergency response, de-escalation, incident investigation, and collaboration with law enforcement to ensure safety and security in a healthcare setting. | High school diploma or GED, 1 year security or related experience, required certifications including CHSO, unarmed guard license, CEW certification, and ability to pass background checks and physical requirements. | Department: 11926 Atrium Health Cleveland - Public Safety Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: This position is Sign-on Bonus eligible. Based on eligibility. Schedule - 40 hours a week, 12 hour shifts, every other weekend off Pay Range $21.45 - $32.20 Major Responsibilities: Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair. Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches. Assists team members, patients, and visitors by providing information, directions, and physical help. Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning. Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents. Serves as a primary resource for de-escalation, utilizing use of force when necessary (e.g. conducted electrical weapon (CEW), handcuffing.) Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats. Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury. Investigates incidents that occur on Advocate Health property and completes timely and accurate reports. Addresses and escalates complaints to the appropriate leader and provides supporting documentation. Performs liaison rounding duties to cultivate close partnerships with all departments and units. Delivers security awareness education to team members to leverage their assistance in the overall security of the site. Liaisons with federal, state, and local law enforcement and first responder agencies. Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices. Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan. Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance. Licensure, Registration, and/or Certification Required: Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is not required. For North Carolina teammates, an Unarmed Guard License issued by NC Protective Services must be obtained within 1 year and maintained through training and competency assessments. Stop the Bleed Certification must be obtained within 1 year of hire date. A valid driver’s license issued by the Division of Motor Vehicle. Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ). Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter. Education Required: High school graduate or GED Experience Required: Typically requires 1 years of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property. Knowledge, Skills & Abilities Required: An above average level of emotional intelligence, including empathetic and compassionate responses to teammate, visitor, and patient incidents. The ability to function in a work environment in which we maximize teammate talent, treat each other with respect, and care for one another like family and with kindness. A daily commitment to patient-centered safety practices. Collaborative work with medical staff and external law enforcement, as appropriate. The ability to remain calm under pressure to support a safe, welcoming, and therapeutic environment for everyone in the facility. The ability to interact with peers with positive intent and create innovative solutions through collaborative relationships. Must successfully pass background investigation, drug screen, pre-placement physical post-offer, pre-employment and periodically thereafter. Illinois team members must have completed State of Illinois 20-hour Basic Security Officer course. Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with teammates, visitors, and patients, even if they are verbally aggressive persons. Demonstrated experience in quickly assessing dangerous situations and taking appropriate action. Demonstrated ability in verbal and written communications. Ability to use a computer to document work (e.g. Microsoft Word, Excel, navigating a web page, and database entry). Ability to defend self-and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to physically restrain a person against their will who is non-compliant and committing a criminal act or lacks capacity and is attempting to elope. Ability to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels. Ability to communicate via radio and telephone with clear diction without impediments. Physical Requirements and Working Conditions: Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally. Must be able to push/pull with 35 lbs. of force. Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes. May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must be worn as necessary. Operates all equipment necessary to perform the job. Frequent exposure to aggressive behavior and emotionally charged situations. Must be able to handle personal stress and possible violence. Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist clinical teammates with lifting patients of all sizes. Preferred Job Requirements Behavioral Threat Assessment knowledge Use of Force Review Crime through environmental design awareness Ability to present material and facilitate meetings This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care