American Addiction Centers

Provide executive-level administrative support including calendar management, travel coordination, and project oversight. | Minimum 5 years executive support experience with strong leadership, communication, and Microsoft Office skills. | Department: 10039 Enterprise Corporate - Administration: Executive Assistants Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Full time, weekdays. Pay Range: $47.50 - $71.25 Experienced in the role of an Executive Assistant needed, with years of supporting C-Suite Executives. This position will support Chief Executive for Advocate Health at The Pearl Innovation Quarter in Charlotte, NC. While it is a hybrid position it is preferred the person is located in the Greater Charlotte area. This role provides, initiates, and prioritizes a variety of complex, diversified, confidential, and comprehensive administrative support requiring a broad knowledge of the enterprise's policies and practices. Communicates with highly visible customers and leadership throughout the organization. Requires the ability to act as an extension of the executive, thinking and planning, to manage his/her time in the most effective and efficient manner. Responsible for complex calendar management, travel and meeting/event coordination and project support. Experience Required: Typically requires 5 years of experience in executive-level administrative support. Knowledge, Skills & Abilities Required: Demonstrated leadership and diplomacy skills. Ability to prioritize office workflow and make effective administrative decisions to increase efficiency, accuracy, and productivity. Ability to effectively manage time and priorities. Demonstrated ability to maintain a high degree of confidentiality and discretion. Ability to take initiative to develop correspondence as appropriate, and independently problem solve issues. Demonstrated ability to tactfully and effectively communicate (written and verbal) with a variety of individuals and highly visible customers/leadership. Advanced proficiency in the use of the Microsoft Office (Excel, PowerPoint and Word) or similar products. Demonstrated ability to create and compile complex documents, reports, graphs/charts, and presentations. Ability to manage data systematically. Demonstrates organizational ability, and attention to detail and accuracy. Ability to effectively present information in one-on-one and small group situations. Major Responsibilities: Provides and/or oversees executive level administrative support to a Chief Executive reporting to the Advocate Health Chief Executive Officer, which includes scheduling for events, travel, and meetings; coordinates event logistics such as site selection, agenda/document development, audio-visual arrangements; develops complex documents and correspondence independently or in consultation with the Chief Executive; greets high-level visitors representing the Chief Executive; and compiles supportive graphics, reports and statistical data. Acts as a strategic liaison for key organizational initiatives, represents the Chief Executive at various levels and committees, and on administrative and operational questions/issues. Determines and initiates communications with key internal and external leaders related to operational, strategic, and substantive matters. Resolves problems and prioritizes needs which require an in-depth knowledge of policies and procedures. Manages a wide variety of projects through planning, implementation, and evaluation. Oversees the work of contributors. Prepares periodic analyses and reports reflecting progress and trends. Identifies opportunities for improvement and facilitates implementation as appropriate. May present administrative materials, reports, and information. Prepares special reports; performs necessary research and compiles, analyzes, and summarizes information from a variety of sources. Assists in administration of departmental budget. Composes correspondence and may sign on behalf of executive as appropriate. Education Required: Minimum of High School Diploma or GED. Physical Requirements and Working Conditions: Position requires travel, may be exposed to road and weather hazards. Must have ability to occasionally lift up to 20 lbs. Exposed to a normal office environment. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Manage and optimize ERP/WMS systems, oversee releases, user security, training, and collaborate with IT and supply chain leadership. | Bachelor's degree plus 5+ years ERP/WMS support experience in healthcare with proficiency in major ERP systems and strong analytical skills. | Department: 11497 Enterprise Corporate - Supply Chain: Sourcing and CVA Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Full-Time, Remote Pay Range: $54.90 - $82.35 Major Responsibilities: System Support and Troubleshooting Oversee day-to-day support for ERP/WMS and ancillary systems, ensuring timely resolution of issues. Optimization Initiatives Identify and implement system enhancements, automation opportunities, and workflow improvements. Release Management For Workday and other major technologies, create and manage a robust process for evaluation and decision making around opt-in functionality. Work with key stakeholders to evaluate and roll out new functionality. Knowledge Center Management Maintain documentation of ERP configurations, decisions, and best practices for easy reference. Performance Monitoring Track system performance metrics and user feedback; implement corrective actions as needed. Training and User Enablement Develop and deliver training programs for existing users to maximize system utilization. Responsible for all supply chain user security. Collaboration Work closely with IT and Supply Chain leadership to align optimization efforts with enterprise goals. Licensure, Registration, and/or Certification Required: ​​​​​​​​​None required Experience Required: Bachelor’s degree in supply chain, Information Technology, Healthcare Administration, Business Administration, or related field. Work Experience Required: 5+ years in ERP/WMS support and optimization roles within a healthcare environment. Knowledge, Skills & Abilities Required: Strong background in supporting major ERP systems like Workday, Oracle, Lawson/Infor, Peoplesoft, etc. Expert level knowledge of healthcare supply chain ERP systems and processes. Proven analytical and problem-solving skills. Proven track record of acting as liaison and consultant between Finance, Supply Chain, IT, and other key stakeholders in the healthcare supply chain systems ecosystem. Intermediate proficiency in database languages and Excel. Preferred Job Requirements ​ Preferred Certification/License/Registration Certified Materials Resource Planner (CMRP) preferred. Preferred Education Master’s degree (MBA, MHA, or similar) strongly preferred. Preferred Experience Expert level knowledge of Workday in a healthcare supply chain setting. Experience in implementing Workday in a healthcare supply chain setting. Previous consulting experience in ERP support and implementation. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Monitor KPIs and operational metrics to improve HIM operations, lead training, conduct quality audits, and automate workflows. | Associate degree or equivalent with 5+ years in HIM or healthcare revenue cycle, proficiency in Microsoft Office, and HIPAA knowledge. | Department: 13509 Enterprise Revenue Cycle - HIM Ops Release of Information: NC/GA Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday through Friday Full Time / First Shift Hybrid role: Combination of working onsite at Charlotte, NC 5025 Airport Center Pkwy and remote Pay Range: $33.05 - $49.60 Major Responsibilities: Analyzes volumes, metrics, and Key Performance Indicators within assigned area of responsibility to monitor success and identify areas of focus. Serves as a resource to identify, investigate, and escalate complex operational issues. Coordinates with leadership and key partners to support successful implementation of deployments, and documentation of new policies and procedures, and existing job aids. Proactively monitors and provides feedback regarding the effectiveness of applications, workflows, and reports. Collaborates with leadership and other key stakeholders regarding new functionality, serving as a subject matter expert. Coordinates HIM activities including but not limited to communication to assigned teams, user orientation and quality and productivity reviews. Leads training sessions for assigned areas and partners with Educational Services to create, present, and maintain educational materials. Evaluates training effectiveness and recommends changes to training curriculum. Serves as key training and quality resource for internal teammates and non-HIM partners, such as Epic Community Connect users. Coordinates and performs time studies. Calculates and recommends task standards based on time study data and supports use of the productivity tracking tool. Conducts audits and quality reviews efficiently and precisely. Analyzes quality data to identify trends and monitor improvement. Prepares and presents quality assurance reports to leadership, suggesting improvement activities based on review results. Updates and communications regarding quality tracking tool and plans Knowledgeable in HIPAA guidelines for patient privacy issues related to sub function.​ ​ ​​Creates and designs visually engaging and impactful presentations for business audiences, integrating complex data, infographics, and multimedia elements to communicate ideas clearly and effectively, supporting executive meetings and training sessions ​​​Prepares Excel for data analysis, including complex formulas, pivot tables, and dynamic charts. Skilled in designing and customizing SharePoint forms to automate workflows and streamline business processes through seamless integration with organizational systems​​ ​ ​​​Leverages advanced Excel skills to compile data, construct complex formulas, build pivot tables, and design dynamic charts. Designing and customizing SharePoint Forms and other tools to automate workflows, lists, etc. to streamline data collection and reporting.​​ Licensure, Registration, and/or Certification Required: None Required. Education Required: ​ Associate’s degree or equivalent experience in a related Healthcare related field. ​ Experience Required: ​​ 5 years- Experience typically gained by working in Health Information Management Operations, Healthcare Revenue Cycle operations, Coding, or similar experience in a health care setting​ Knowledge, Skills & Abilities Required: ​​Excellent communication, interpersonal, customer service, presentation and organizational skills.​ ​​Skilled in using electronic health records and data capture, including report generation. Expert in Microsoft Office, able to create advanced PowerPoint presentations, build and manage Access databases, and proficient in Excel with a focus on pivot tables and formulas. ​The ability to utilize data analytics to identify trends, areas for improvement, and opportunities for innovation with ability to identify and solve problems creatively and to work within deadlines with high attention to detail. ​​ ​Demonstrated strong problem-solving skills including the ability to handle difficult situations ​Works collaboratively in a diverse team environment (virtually and/or in person) with openness and respect to learn, create, and problem-solve. ​Ability to work independently with minimal supervision, make decisions with good judgment, and effectively follow verbal and written directions. Physical Requirements and Working Conditions: ​​Operates all equipment necessary to perform the job.​ Preferred Job Requirements AHIMA or other Credential preferred DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.