8 open positions available
Manage customer orders, provide service support, monitor order patterns, and collaborate with cross-functional teams to ensure customer satisfaction. | 2-3 years customer care experience, strong communication skills, ability to implement process improvements, and proficiency in customer software applications. | Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description Job Summary Under the guidance of the department Supervisor, this position collaborates with Sales, Deductions, Supply Chain, Demand Planning, Sales Ops and the Customer Care organization to ensure superior service is effectively delivered to our customers. The role interacts with customers, internal and external, to process orders, provide order information, and perform a variety of customer account management duties necessary to maintain day-to-day operations of assigned accounts. Essential Functions • Responsible for order intake and management of customer’s web based, email, EDI or faxed POs from receipt to invoicing. • Provides professional and timely responses to incoming requests related to order status updates, service requests/requirements, pricing inquiries, documentation needs, and invoicing. • Serves as a solution provider delivering prompt attention to customers, supplying resolution to existing challenges, and offering alternative solutions. • Proactively monitors customer orders, service levels, and order patterns- identifying and implementing account management and processing improvements to meet and exceed customer expectations. • Initiates CIOs, TICS, return authorizations, and assists in the resolution of customer deductions. • Supports customer needs through cross-functional channels with aptitude to learn multiple product lines, execute various processes aligned to each, and build strong customer partnerships. Requires a thorough understanding of customer’s needs, requirements, and our contractual obligations related to lead time, transit time, and processing procedures. • Exhibits excellent organizational skills with demonstrated ability to lead projects, team initiatives, and take an active role in training and mentoring new team members. • Promotes a strong work ethic and displays a team player mentality with ability to generate outside of the box solutions. • Performs special projects as assigned by leadership team. Assumes responsibility to support and service customer accounts– including but not limited to: • Develops and maintains reporting structure for orders to capture issues relative to pricing, inventory, shipping, delivery, and invoicing. • Ensures proper flow of all new projects, items, graphics, print, labeling as well as changes. Manages all areas while supporting legal, sales, and contractual obligations. • Works directly with transportation, supply chain, and plant ops to ensure customer service levels are met. • Ability to learn and execute proficiently in various customer-based software applications or online portal(s). Education/Skills/Experience • 2 – 3 years customer care or related experience. College degree preferred and Six Sigma Certification is a plus. • Ability to communicate clearly and professionally, both verbally and in writing. • Proven ability to implement internal process improvements to positively impact existing service levels. Independent decision-making skills with demonstrated autonomy to make data driven decisions through sound analysis of facts and historical data. • Detail oriented with strong organizational skills aided by high level communication, listening, analytical, and team building skills. • Ability to maintain professionalism under stress. Work Conditions Ability to work from home, including access to high-speed internet and cell phone service while maintaining an appropriate area within employee’s home to use for work purposes. Regular connectivity via phone, email and instant messaging (as needed) during approved work hours is required. Relationships And Contacts Position reports to Customer Care Supervisor Our Expectations We Expect Our People To Be Guided By The Amcor Way And Demonstrate Our Values Every Day To Enable The Business To Win. We Are Winning When • Our people are engaged and developing as part of a high-performing Amcor team • Our customers grow and prosper from Amcor’s quality, service, and innovation • Our investors benefit from Amcor’s consistent growth and superior returns • The environment is better off because of Amcor’s leadership and products Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information. E-Verify We verify the identity and employment authorization of individuals hired for employment in the United States. Compensation Benefits When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes: • Medical, dental and vision plans • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees • Company-paid holidays starting at 9 days per year and may be slightly higher by location • Wellbeing program & Employee Assistance Program • Health Savings Account/Flexible Spending Account • Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available • Paid Parental Leave • Retirement Savings Plan with company match • Tuition Reimbursement (dependent upon approval) • Discretionary annual bonus program (initial eligibility dependent upon hire date)
The Customer Care Representative is responsible for managing customer orders and providing timely responses to inquiries. They collaborate with various departments to ensure superior service and proactively monitor customer orders to improve service levels. | Candidates should have 2-3 years of customer care experience, with a college degree preferred. Strong communication skills and the ability to implement process improvements are essential. | Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description Job Summary Under the guidance of the department Supervisor, this position collaborates with Sales, Deductions, Supply Chain, Demand Planning, Sales Ops and the Customer Care organization to ensure superior service is effectively delivered to our customers. The role interacts with customers, internal and external, to process orders, provide order information, and perform a variety of customer account management duties necessary to maintain day-to-day operations of assigned accounts. Essential Functions Responsible for order intake and management of customer’s web based, email, EDI or faxed POs from receipt to invoicing. Provides professional and timely responses to incoming requests related to order status updates, service requests/requirements, pricing inquiries, documentation needs, and invoicing. Serves as a solution provider delivering prompt attention to customers, supplying resolution to existing challenges, and offering alternative solutions. Proactively monitors customer orders, service levels, and order patterns- identifying and implementing account management and processing improvements to meet and exceed customer expectations. Initiates CIOs, TICS, return authorizations, and assists in the resolution of customer deductions. Supports customer needs through cross-functional channels with aptitude to learn multiple product lines, execute various processes aligned to each, and build strong customer partnerships. Requires a thorough understanding of customer’s needs, requirements, and our contractual obligations related to lead time, transit time, and processing procedures. Exhibits excellent organizational skills with demonstrated ability to lead projects, team initiatives, and take an active role in training and mentoring new team members. Promotes a strong work ethic and displays a team player mentality with ability to generate outside of the box solutions. Performs special projects as assigned by leadership team. Assumes responsibility to support and service customer accounts– including but not limited to: Develops and maintains reporting structure for orders to capture issues relative to pricing, inventory, shipping, delivery, and invoicing. Ensures proper flow of all new projects, items, graphics, print, labeling as well as changes. Manages all areas while supporting legal, sales, and contractual obligations. Works directly with transportation, supply chain, and plant ops to ensure customer service levels are met. Ability to learn and execute proficiently in various customer-based software applications or online portal(s). Education/Skills/Experience: 2 – 3 years customer care or related experience. College degree preferred and Six Sigma Certification is a plus. Ability to communicate clearly and professionally, both verbally and in writing. Proven ability to implement internal process improvements to positively impact existing service levels. Independent decision-making skills with demonstrated autonomy to make data driven decisions through sound analysis of facts and historical data. Detail oriented with strong organizational skills aided by high level communication, listening, analytical, and team building skills. Ability to maintain professionalism under stress. Work Conditions: Ability to work from home, including access to high-speed internet and cell phone service while maintaining an appropriate area within employee’s home to use for work purposes. Regular connectivity via phone, email and instant messaging (as needed) during approved work hours is required. Relationships and Contacts: Position reports to Customer Care Supervisor Our Expectations We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when: Our people are engaged and developing as part of a high-performing Amcor team Our customers grow and prosper from Amcor’s quality, service, and innovation Our investors benefit from Amcor’s consistent growth and superior returns The environment is better off because of Amcor’s leadership and products Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information. E-Verify We verify the identity and employment authorization of individuals hired for employment in the United States. Compensation Benefits When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes: •Medical, dental and vision plans •Flexible time off, starting at 80 hours paid time per year for full-time salaried employees •Company-paid holidays starting at 9 days per year and may be slightly higher by location •Wellbeing program & Employee Assistance Program •Health Savings Account/Flexible Spending Account •Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available •Paid Parental Leave •Retirement Savings Plan with company match •Tuition Reimbursement (dependent upon approval) •Discretionary annual bonus program (initial eligibility dependent upon hire date) About Amcor Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries. NYSE: AMCR; ASX: AMC www.amcor.com | LinkedIn | YouTube Amcor is committed to providing a secure and reliable experience for all job seekers. If you are looking to join Amcor, please read this page to help you avoid recruitment scams. Click here!
Manage key accounts, develop strategic sales plans, and foster customer relationships to grow revenue. | Bachelor's degree, 3+ years of sales experience, ability to travel, and experience in packaging or related industry. | Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description This role works directly with one of Amcor’s Key Accounts. This role provides tactical sales direction and communication strategies to defend existing business and gain new business. This individual will work with stakeholders and leadership to implement business and marketing plans for assigned account. This role is focused on share of wallet growth for the key account. WHAT YOU GET TO DO • Geographic Scope: National or international North American region, depending on account • Number of colleagues directly reporting to this job: 0 • Annual sales: $20 million or less (Actual sales may vary by job. To be filled in by recruiter on job posting.) Drive for results: • Ownership of key account, connecting Amcor’s values of safety. collaboration, accountability, results & outperformance into all aspects of role. • Support execution of account strategy as directed by leadership to maintain share of wallet and profitability grow account. • Manage account complexities to support customer requirements and anticipate future needs • Assist in key business negotiations for new opportunities, supporting Amcor’s interests demonstrating an ability to influence decision and actions • Learn about Amcor, our products, the industry and competitive market • Deliver sales goals including profitable year-over-year growth for assigned territory. Relationship Management: • Build relationships with customers based upon trust and respect • Build cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external) • Ensure Amcor and the Key Account adhere to contractual commitments. This includes inventory management, and management of quality and service key performance indicators. • Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations Stakeholder Engagements: • Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials • Manages accounts receivable as acceptable levels with assistance from the credit department • Work with Strategic Marketing to understand focus areas to meet strategic unmet customer needs • Work with leader on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments Reporting: • Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting • Drive forecast accuracy for improved business results • Responsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool WHAT WE VALUE • Proven track record of successful sales growth and profitablity • Experience with negotiations • Understands price and profitability • Ability to operate in fast paced environment, prioritizing tasks and key deliverables • Solution focused mindset • Results oriented attitude • Project management skills and ability to drive meaningful results • Business and financial acumen which would translate toward but is not limited to being able to understand P&L’s and building customer proposals • Ability to reduce complexity, cultivate relationships and clearly articulate customer proposals, needs and strategy to internal stakeholders. WHAT WE WANT FROM YOU • Bachelor’s degree • 3+ years of sales or technical experience, preferably within the packaging industry • Ability to travel domestically & internationally 60% of time. Our Expectations We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when: • Our people are engaged and developing as part of a high-performing Amcor team • Our customers grow and prosper from Amcor’s quality, service, and innovation • Our investors benefit from Amcor’s consistent growth and superior returns • The environment is better off because of Amcor’s leadership and products Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information. E-Verify We verify the identity and employment authorization of individuals hired for employment in the United States. CompensationThe starting salary for this position is expected to be between $98,000 to $122,500; however, base pay offered may vary within the full salary range $98,000 to $147,000 depending on job-related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor’s Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits. Benefits When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes: •Medical, dental and vision plans •Flexible time off, starting at 80 hours paid time per year for full-time salaried employees •Company-paid holidays starting at 9 days per year and may be slightly higher by location •Wellbeing program & Employee Assistance Program •Health Savings Account/Flexible Spending Account •Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available •Paid Parental Leave •Retirement Savings Plan with company match •Tuition Reimbursement (dependent upon approval) •Discretionary annual bonus program (initial eligibility dependent upon hire date)
Manage and grow key national accounts in the shrink overwrap market, execute account strategies, build strong customer relationships, support business negotiations, and coordinate cross-functional teams to drive profitable sales growth. | Bachelor’s degree, 5+ years sales experience preferably in packaging, strong negotiation skills, ability to travel 60%+, business and financial acumen, and experience managing complex accounts. | Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description This role works directly with Amcor’s Key Accounts predominantly in the shrink overwrap market area. This role provides tactical sales direction and communication strategies to defend existing business and gain new business. This individual will work with stakeholders and leadership to implement business and marketing plans for assigned account. This role is focused on share of wallet growth for the key account. WHAT YOU GET TO DO Geographic Scope: National-USA Number of colleagues directly reporting to this job: 0 Estimated sales territory: ~15-$40 million Drive for results: Ownership of key account, connecting Amcor’s values of safety. collaboration, accountability, results & outperformance into all aspects of role. Support execution of account strategy as directed by leadership to maintain share of wallet and profitability grow account. Manage account complexities to support customer requirements and anticipate future needs Assist in key business negotiations for new opportunities, supporting Amcor’s interests demonstrating an ability to influence decision and actions Learn about Amcor, our products, the industry and competitive market Deliver sales goals including profitable year-over-year growth for assigned territory. Relationship Management: Build relationships with customers based upon trust and respect Build cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external) Support Key Account activities by coordinating with Account Managers/Territory Sales Managers nationally to drive a customer centric support strategy for customer manufacturing sites in all regions of the US Ensure Amcor and the Key Account adhere to contractual commitments. This includes inventory management, and management of quality and service key performance indicators. Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations Stakeholder Engagements: Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials Manages accounts receivable as acceptable levels with assistance from the credit department Work with Strategic Marketing to understand focus areas to meet strategic unmet customer needs Work with leader on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments Reporting: Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting Drive forecast accuracy for improved business results Responsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool WHAT WE VALUE Proven track record of successful sales growth and profitability Experience with negotiations Understands price and profitability Ability to operate in fast paced environment, prioritizing tasks and key deliverables Solution focused mindset Results oriented attitude Project management skills and ability to drive meaningful results Business and financial acumen which would translate toward but is not limited to being able to understand P&L’s and building customer proposals Ability to reduce complexity, cultivate relationships and clearly articulate customer proposals, needs and strategy to internal stakeholders. WHAT WE WANT FROM YOU Bachelor’s degree 5+ years of sales experience, preferably within the packaging industry Ability to travel domestically 60%+ of time. Our Expectations We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when: Our people are engaged and developing as part of a high-performing Amcor team Our customers grow and prosper from Amcor’s quality, service, and innovation Our investors benefit from Amcor’s consistent growth and superior returns The environment is better off because of Amcor’s leadership and products Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information. E-Verify We verify the identity and employment authorization of individuals hired for employment in the United States. Benefits When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes: Medical, dental and vision plans Flexible time off, starting at 80 hours paid time per year for full-time salaried employees Company-paid holidays starting at 9 days per year and may be slightly higher by location Wellbeing program & Employee Assistance Program Health Savings Account/Flexible Spending Account Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available Paid Parental Leave Retirement Savings Plan with company match Tuition Reimbursement (dependent upon approval) Discretionary annual bonus program (initial eligibility dependent upon hire date) About Amcor Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries. NYSE: AMCR; ASX: AMC www.amcor.com | LinkedIn | YouTube Amcor is committed to providing a secure and reliable experience for all job seekers. If you are looking to join Amcor, please read this page to help you avoid recruitment scams. Click here!
Drive national key account sales growth and profitability through strategic account management, relationship building, and cross-functional collaboration. | Bachelor’s degree, 5+ years sales experience preferably in packaging, ability to travel 60%+ domestically, strong negotiation and project management skills. | Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description This role works directly with Amcor’s Key Accounts predominantly in the shrink overwrap market area. This role provides tactical sales direction and communication strategies to defend existing business and gain new business. This individual will work with stakeholders and leadership to implement business and marketing plans for assigned account. This role is focused on share of wallet growth for the key account. WHAT YOU GET TO DO • Geographic Scope: National-USA • Number of colleagues directly reporting to this job: 0 • Estimated sales territory: ~15-$40 million • Travel - up to 60-70% Drive for results: • Ownership of key account, connecting Amcor’s values of safety. collaboration, accountability, results & outperformance into all aspects of role. • Support execution of account strategy as directed by leadership to maintain share of wallet and profitability grow account. • Manage account complexities to support customer requirements and anticipate future needs • Assist in key business negotiations for new opportunities, supporting Amcor’s interests demonstrating an ability to influence decision and actions • Learn about Amcor, our products, the industry and competitive market • Deliver sales goals including profitable year-over-year growth for assigned territory. Relationship Management: • Build relationships with customers based upon trust and respect • Build cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external) • Support Key Account activities by coordinating with Account Managers/Territory Sales Managers nationally to drive a customer centric support strategy for customer manufacturing sites in all regions of the US • Ensure Amcor and the Key Account adhere to contractual commitments. This includes inventory management, and management of quality and service key performance indicators. • Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations Stakeholder Engagements: • Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials • Manages accounts receivable as acceptable levels with assistance from the credit department • Work with Strategic Marketing to understand focus areas to meet strategic unmet customer needs • Work with leader on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments Reporting: • Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting • Drive forecast accuracy for improved business results • Responsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool WHAT WE VALUE • Proven track record of successful sales growth and profitability • Experience with negotiations • Understands price and profitability • Ability to operate in fast paced environment, prioritizing tasks and key deliverables • Solution focused mindset • Results oriented attitude • Project management skills and ability to drive meaningful results • Business and financial acumen which would translate toward but is not limited to being able to understand P&L’s and building customer proposals • Ability to reduce complexity, cultivate relationships and clearly articulate customer proposals, needs and strategy to internal stakeholders. WHAT WE WANT FROM YOU • Bachelor’s degree • 5+ years of sales experience, preferably within the packaging industry • Ability to travel domestically 60%+ of time. Our Expectations We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when: • Our people are engaged and developing as part of a high-performing Amcor team • Our customers grow and prosper from Amcor’s quality, service, and innovation • Our investors benefit from Amcor’s consistent growth and superior returns • The environment is better off because of Amcor’s leadership and products Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information. E-Verify We verify the identity and employment authorization of individuals hired for employment in the United States. Benefits When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes: • Medical, dental and vision plans • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees • Company-paid holidays starting at 9 days per year and may be slightly higher by location • Wellbeing program & Employee Assistance Program • Health Savings Account/Flexible Spending Account • Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available • Paid Parental Leave • Retirement Savings Plan with company match • Tuition Reimbursement (dependent upon approval) • Discretionary annual bonus program (initial eligibility dependent upon hire date)
Drive sales growth and customer satisfaction in the Southwest region by managing accounts, developing new business, and collaborating with cross-functional teams to deliver packaging solutions. | Requires 2-4 years of progressive sales experience, strong relationship-building and negotiation skills, proficiency with CRM tools, willingness to travel up to 60%, and a Bachelor’s degree. | Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description Amcor is seeking a Account Manager to grow sales and expand customer partnerships in the Southwest region. This role is responsible for developing new business opportunities while strengthening existing accounts, with a focus on profitable growth, account penetration, and customer satisfaction. The Account Manager will collaborate with cross-functional teams to deliver innovative packaging solutions, lead customer trials, and execute strategic growth initiatives that expand Amcor’s presence and market share. WHAT YOU GET TO DO Geographic Scope: Ozark Territory Number of colleagues directly reporting to this job: 0 Annual sales*: $5-15 million Number of accounts*: 35-50 Drive for Results & Growth Deliver sales goals including profitable year-over-year growth for assigned territory. Prospect, network, and leverage industry contacts to develop new accounts and expand share of wallet with existing customers. Execute territory plans that align with business and marketing strategies, ensuring Amcor is positioned as the supplier of choice. Lead and support key business negotiations, influencing customer decisions and driving long-term agreements. Learn about Amcor, our products, the industry and competitive market Customer & Relationship Management Build and maintain multi-level, cross-functional relationships with customer decision-makers and influencers. Partner with customer stakeholders in Purchasing, Product Development, Operations, and Marketing to identify opportunities and deliver tailored solutions. Network externally to strengthen Amcor’s presence with co-packers, machine suppliers, OEMs, and industry associations. Stakeholder & Internal Engagement Coordinate with Sales Management, R&D, Marketing, and Field Service to ensure successful validation and commercialization of new opportunities. Align with Strategic Marketing and Product Management to target unmet customer needs and deliver innovative solutions. Manage accounts receivable in collaboration with Credit, ensuring financial health of assigned territory. Work with leader on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments Commercial & Reporting Excellence Use CRM tools for pipeline management, account planning, profitability improvement, and churn reduction. Ensure forecast accuracy and provide timely updates on sales performance and market dynamics. Share insights from customer engagements to support strategic planning and product development. What We Value Proven track record of sales growth and profitability in a competitive environment. Strong relationship-building and negotiation skills. Ability to identify opportunities, develop strategies, and drive execution to achieve results. What We Want From You Bachelor’s Degree required. 2–4 years of progressive sales experience, ideally in flexible packaging, foodservice, or related manufacturing/distribution industries. Demonstrated success in developing new business and growing accounts. Strong communication, presentation, and analytical skills. Proficiency with CRM and sales tools. Willingness to travel domestically and internationally up to 60% of the time. Our Expectations We expect our people to be guided by The Amcor Way and live our values every day. We are winning when: Our people are engaged and developing as part of a high-performing team. Our customers grow and prosper from Amcor’s quality, service, and innovation. Our investors benefit from Amcor’s consistent growth and superior returns. The environment is better off because of Amcor’s leadership and products. Our Expectations We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when: Our people are engaged and developing as part of a high-performing Amcor team Our customers grow and prosper from Amcor’s quality, service, and innovation Our investors benefit from Amcor’s consistent growth and superior returns The environment is better off because of Amcor’s leadership and products Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information. E-Verify We verify the identity and employment authorization of individuals hired for employment in the United States. Benefits When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes: Medical, dental and vision plans Flexible time off, starting at 80 hours paid time per year for full-time salaried employees Company-paid holidays starting at 9 days per year and may be slightly higher by location Wellbeing program & Employee Assistance Program Health Savings Account/Flexible Spending Account Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available Paid Parental Leave Retirement Savings Plan with company match Tuition Reimbursement (dependent upon approval) Discretionary annual bonus program (initial eligibility dependent upon hire date) About Amcor Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries. NYSE: AMCR; ASX: AMC www.amcor.com | LinkedIn | YouTube Amcor is committed to providing a secure and reliable experience for all job seekers. If you are looking to join Amcor, please read this page to help you avoid recruitment scams. Click here!
Drive sales growth and customer satisfaction in the Southwest region by developing new business, managing existing accounts, and collaborating with cross-functional teams to deliver packaging solutions. | Requires 2-4 years of progressive sales experience, strong relationship-building and negotiation skills, proficiency with CRM tools, willingness to travel up to 60%, and a bachelor's degree. | Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description Amcor is seeking a Account Manager to grow sales and expand customer partnerships in the Southwest region. This role is responsible for developing new business opportunities while strengthening existing accounts, with a focus on profitable growth, account penetration, and customer satisfaction. The Account Manager will collaborate with cross-functional teams to deliver innovative packaging solutions, lead customer trials, and execute strategic growth initiatives that expand Amcor’s presence and market share. WHAT YOU GET TO DO Geographic Scope: Ozark Territory Number of colleagues directly reporting to this job: 0 Annual sales*: $5-15 million Number of accounts*: 35-50 Drive for Results & Growth Deliver sales goals including profitable year-over-year growth for assigned territory. Prospect, network, and leverage industry contacts to develop new accounts and expand share of wallet with existing customers. Execute territory plans that align with business and marketing strategies, ensuring Amcor is positioned as the supplier of choice. Lead and support key business negotiations, influencing customer decisions and driving long-term agreements. Learn about Amcor, our products, the industry and competitive market Customer & Relationship Management Build and maintain multi-level, cross-functional relationships with customer decision-makers and influencers. Partner with customer stakeholders in Purchasing, Product Development, Operations, and Marketing to identify opportunities and deliver tailored solutions. Network externally to strengthen Amcor’s presence with co-packers, machine suppliers, OEMs, and industry associations. Stakeholder & Internal Engagement Coordinate with Sales Management, R&D, Marketing, and Field Service to ensure successful validation and commercialization of new opportunities. Align with Strategic Marketing and Product Management to target unmet customer needs and deliver innovative solutions. Manage accounts receivable in collaboration with Credit, ensuring financial health of assigned territory. Work with leader on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments Commercial & Reporting Excellence Use CRM tools for pipeline management, account planning, profitability improvement, and churn reduction. Ensure forecast accuracy and provide timely updates on sales performance and market dynamics. Share insights from customer engagements to support strategic planning and product development. What We Value Proven track record of sales growth and profitability in a competitive environment. Strong relationship-building and negotiation skills. Ability to identify opportunities, develop strategies, and drive execution to achieve results. What We Want From You Bachelor’s Degree required. 2–4 years of progressive sales experience, ideally in flexible packaging, foodservice, or related manufacturing/distribution industries. Demonstrated success in developing new business and growing accounts. Strong communication, presentation, and analytical skills. Proficiency with CRM and sales tools. Willingness to travel domestically and internationally up to 60% of the time. Our Expectations We expect our people to be guided by The Amcor Way and live our values every day. We are winning when: Our people are engaged and developing as part of a high-performing team. Our customers grow and prosper from Amcor’s quality, service, and innovation. Our investors benefit from Amcor’s consistent growth and superior returns. The environment is better off because of Amcor’s leadership and products. Our Expectations We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when: Our people are engaged and developing as part of a high-performing Amcor team Our customers grow and prosper from Amcor’s quality, service, and innovation Our investors benefit from Amcor’s consistent growth and superior returns The environment is better off because of Amcor’s leadership and products Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information. E-Verify We verify the identity and employment authorization of individuals hired for employment in the United States. Benefits When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes: Medical, dental and vision plans Flexible time off, starting at 80 hours paid time per year for full-time salaried employees Company-paid holidays starting at 9 days per year and may be slightly higher by location Wellbeing program & Employee Assistance Program Health Savings Account/Flexible Spending Account Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available Paid Parental Leave Retirement Savings Plan with company match Tuition Reimbursement (dependent upon approval) Discretionary annual bonus program (initial eligibility dependent upon hire date) About Amcor Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries. NYSE: AMCR; ASX: AMC www.amcor.com | LinkedIn | YouTube Amcor is committed to providing a secure and reliable experience for all job seekers. If you are looking to join Amcor, please read this page to help you avoid recruitment scams. Click here!
Coordinate the effective implementation of price changes for existing accounts and generate new price quotes to support growth. Work closely with pricing analysts, sales, customer service, and marketing teams to develop strong business decisions in a fast-paced environment. | A Bachelor’s Degree and business internship are preferred. Strong knowledge of Microsoft Excel, Word, and PowerPoint is required, along with a curiosity to understand products and make improvements. | Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description LOCATION: Evansville, IN Hybrid: 3 days onsite Coordinate the effective implementation of price changes for existing accounts along with generating new price quotes to support growth. Pricing coordinators work closely with pricing analysts, sales, customer service and marketing team to develop strong business decisions in a fast-paced environment. WHAT YOU GET TO DO Create pricing models and maintains pricelists for assigned markets, customers, and products Setup, run, and review price adjustment formula’s independently; execute general price increases and product pricing updates; provide recommendations to analyst Review terms, rebates, contracts, and market evaluation criteria for pricing alignment and customer specific needs Update all electronic systems such as SAP, CPQ, CRM & SharePoint Execute price order entries activities for internal audit purposes Conduct analysis of various reports monthly and provide regular feedback to key stakeholders Support and participates in continuous improvement Initiatives for pricing Investigate price discrepancies; determines potential cause and resolution Provide service excellence to internal and external customers WHAT WE VALUE Building Collaborative Relationships – the ability to develop, maintain and strengthen partnerships with others inside and outside of the organization Initiative - identifies what needs to be done and doing it before being asked to or required by the situation Attention to Communication – ensuring that information is passed on to others who should be kept informed; both oral and written communication is clear and concise Results Orientation – continuously delivers and executes on tasks in order to ensure compliance within established guidelines WHAT WE WANT FROM YOU Bachelor’s Degree and business internship preferred Strong knowledge of Microsoft Excel, Word, and PowerPoint Curious and excited to understand our products and make improvements Our Expectations We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when: Our people are engaged and developing as part of a high-performing Amcor team Our customers grow and prosper from Amcor’s quality, service, and innovation Our investors benefit from Amcor’s consistent growth and superior returns The environment is better off because of Amcor’s leadership and products Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information. E-Verify We verify the identity and employment authorization of individuals hired for employment in the United States. Benefits When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes: Medical, dental and vision plans Flexible time off, starting at 80 hours paid time per year for full-time salaried employees Company-paid holidays starting at 9 days per year and may be slightly higher by location Wellbeing program & Employee Assistance Program Health Savings Account/Flexible Spending Account Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available Paid Parental Leave Retirement Savings Plan with company match Tuition Reimbursement (dependent upon approval) Discretionary annual bonus program (initial eligibility dependent upon hire date) About Amcor Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future. NYSE: AMCR; ASX: AMC www.amcor.com | LinkedIn | YouTube
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