Altera Digital Health Inc. United States

Lead a high-performing healthcare IT business unit focusing on growth, innovation, and operational excellence. | Extensive executive leadership experience in healthcare IT, with expertise in revenue cycle management, AI, and managing P&L at a global scale. | Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Executive Vice President – Altera Digital Health Business Unit Overview: Altera Digital Health is seeking a visionary and results-driven Executive Vice President (EVP) to lead a mature, high-performing business unit focused on Revenue Cycle Management (RCM) services for the U.S. healthcare market. This role is responsible for the full P&L ownership, strategic direction, and operational execution of a $30M+ business, with a strong emphasis on growth, profitability, client satisfaction, and organizational culture. This is a unique opportunity for a seasoned Healthcare IT executive to drive innovation, leverage AI to modernize legacy systems, and lead a talented cross-functional team in delivering transformative solutions that improve financial and clinical outcomes for healthcare providers. Key Responsibilities: Strategic Leadership: Develop and execute a compelling strategic vision that aligns with Altera Digital Health’s enterprise goals and positions the business unit for long-term success. Growth & Market Expansion: Drive top-line growth through innovative go-to-market strategies, new product development, and expansion into adjacent markets. Lead efforts to reduce client attrition and increase share of wallet. Operational Excellence: Oversee day-to-day operations, and leverage AI related tools that maximizes the profitable delivery of high-quality services and support. Optimize processes, drive high performance operational ratios and create appropriate resource allocation to enhance efficiency and scalability. Technology Modernization: Champion the integration of AI and advanced analytics to modernize legacy infrastructure and create leading edge revenue cycle functionality that will serve this business well into the future. Team Leadership & Culture: Build, mentor, and inspire a high-performing team across sales, marketing, product, and client success. Foster a culture of collaboration, innovation, accountability, and continuous improvement. Client & Industry Engagement: Serve as a senior ambassador to clients, partners, and industry stakeholders. Ensure exceptional service delivery and maintain strong relationships with key accounts. Financial Stewardship: Manage the business unit’s P&L, ensuring financial targets are met or exceeded. Use data-driven insights to guide investment decisions and resource planning. Cross-Functional Collaboration: Partner with other Altera Digital Health business units and corporate functions to identify synergies, share best practices, and drive enterprise-wide success. Qualifications: Bachelor’s degree required; MBA or advanced degree preferred. Minimum of 10 years of executive leadership experience in Healthcare IT, with a proven track record of growing and scaling software or services businesses. Deep expertise in Revenue Cycle Management, data analytics, and healthcare interoperability. Experience leading global teams and managing international markets, including socialized medicine environments. Demonstrated success in managing full P&L responsibility and driving profitability. Strong understanding of AI applications in healthcare and digital transformation strategies. Exceptional communication, leadership, and stakeholder management skills. Passion for improving healthcare outcomes through technology and data-driven innovation. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Manage client relationships, oversee operational and technical aspects of hosting services, and identify growth opportunities. | 7+ years in client-facing or technical support roles, healthcare industry experience, strong communication and problem-solving skills, ability to work independently and adapt to changing environments. | Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. *** Expert Service Delivery Manager*** Remote U.S.-based Role ABOUT THE ROLE Altera Digital Health is looking for a motivated Expert Service Delivery Manager to join our team. In this role, you will build and grow our customer relationships, serving as a true partner and the main point of contact between clients and our hosting services. As an Expert Service Delivery Manager, you will be the primary technology advisor for our Altera-hosted clients, ensuring they receive excellent service and achieve their goals. This position requires a strong sense of urgency. In the healthcare environments we support, system reliability is critical to patient care. You will be responsible for delivering hosting services that meet contractual requirements, managing service level agreements, and leading corrective actions. At Altera, we believe in building strong, trust-based partnerships. You will foster these long-term relationships through consistent communication and a deep understanding of client needs. Your work will also involve driving process improvements to deliver optimal results as we help our clients navigate challenges, seize opportunities, and drive success and innovation. YOUR RESPONSIBILITIES Client Relationship & Communication Manage our technology client relationship, including daily communications, weekly status meetings, and executive reporting on KPIs/SLAs. Serve as the main escalation point for all client hosting issues, ensuring they are resolved satisfactorily. Build and maintain strong relationships with senior executives. Develop strategic insights to show clients we understand their needs and are taking action. Technical & Operational Management Oversee all internal workstreams for clients, including decommissions, right-sizing, security, and best practices. Manage environmental change control for client awareness and acceptance. Use performance monitoring tools to proactively identify and resolve issues. Ensure project deliverables, status, and operational readiness are all on track. Document client processes and procedures to ensure their continued success. Strategic Growth & Profitability Develops and maintains a deep understanding and ongoing curiosity around how our services can be best leveraged to meet client requirements. Explore and identify additional revenue opportunities with clients. Manage our hosting profit margin and continuously work to improve it. Identify opportunities for solution optimizations and workflow best practices. Analyze performance data trends and present your findings. Identify and grow reference accounts by sharing client success stories and outcomes. QUALIFICATIONS Bachelor's Degree preferred. 7+ years of experience in a client-facing account management or technical support role, preferably within the healthcare industry. Proven ability to build and maintain strong client relationships to ensure satisfaction and retention. A strong understanding of healthcare industry practices, software systems, and applications. Excellent communication, problem-solving, and interpersonal skills. Ability to work effectively with clients of varying technical expertise in high-pressure situations. Ability to adapt to changing business processes, technologies, and environments’ A proactive and independent work style with the ability to adapt to changing environments. TRAVEL Up to 30% travel may be required. WORK LOCATION Remote, U.S.-based role. Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Salary Range $90,000—$96,829 USD Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Leading the execution of large, complex projects, managing teams and stakeholders, and ensuring project delivery within scope, time, and budget. | 10+ years of relevant work experience, project management certifications preferred, excellent organizational and communication skills, ability to manage multiple projects. | Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Position Overview: We are looking for a skilled and experienced Senior Project Manager to join our collaborative team. In this role, you will be responsible for leading the execution of large, highly complex projects. Your goal is to ensure that commitments are delivered on time, within scope, to budget, and to the required quality standards. You will work proactively with project teams and stakeholders to deliver solutions that meet business goals and ensure client satisfaction. Key Responsibilities: Project Management: Successfully deliver projects on schedule and within budget, applying appropriate processes and standards throughout the project lifecycle. Team Leadership: Inspire and guide the team toward success and find creative ways to overcome difficulties. Build strong relationships across all organizational functions and levels. Stakeholder Communication: Develop and manage a communication plan tailored to the project's scope. You will report on project status, adapting your message for different audiences, and build trusted relationships with the project team, stakeholders, and executive leadership. Risk and Issue Management: Proactively identify, manage, and mitigate project risks. You will create and monitor risk logs to ensure a smooth project delivery. Scope Management: Ensure the project scope is clearly defined and documented from the start. You will manage scope changes and change requests, escalating any impacts on cost, schedule, or deliverables. Process Improvement: Identify, suggest, and implement process improvements. Encourage a culture of learning by sharing lessons from past projects. Project Control: Maintain clear project control through disciplined measurement, planning, and reporting. Anticipate and communicate how project decisions may impact client commitments and expectations. Qualifications: Education: Bachelor's Degree or equivalent experience is preferred. Experience: A preference for 10+ years of relevant work experience, including 2-3 years at a senior or expert level. Certifications (Preferred): PMP, PMI-ACP, PRINCE2, or similar project management certification. For development PMs: Lean Six Sigma, Scrum, or SAFe certification. Skills: Exceptional organizational and time management skills. Detail-oriented with excellent analytical and problem-solving abilities. Excellent communication, presentation, and interpersonal skills. Proven ability to manage multiple projects and deadlines simultaneously. A talent for building trusting relationships with team members, stakeholders, and senior leaders. A self-motivated and creative approach to solving complex, time-critical problems. Excellent negotiation skills with the ability to facilitate discussions and resolve conflicts. Ability to identify and remove impediments to keep the team focused. Passionate about the role of project management and eager to take on new challenges. Advanced skills in the MS Office Suite (PowerPoint, Word, Excel, Teams). Working Conditions: Standard work week or as defined by assignment requirements. May require after-hours or on-call support, including holidays. On-call and after-hours work may be necessary during peak times (end of month/quarter/year). During these key periods, paid time off may be limited to ensure we meet our business commitments. International and domestic travel up to 10% may be required. Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Salary Range $105,000—$136,000 USD Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Source and originate acquisition opportunities, build relationships with executives and founders, manage pipeline, and support M&A deal processes. | 3-6 years in corporate development, private equity, investment banking or M&A, strong financial skills, ability to engage senior stakeholders, and preferably healthcare tech experience. | Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. CORPORATE DEVELOPMENT ACCOUNT MANAGER Altera Mergers & Acquisitions Remote U.S. or Canada Role SUMMARY We're hiring a proactive Corporate Development Account Manager to find and create new investment opportunities. This is a high-impact individual contributor role where you'll be the one building relationships with business owners and executives. Your main goal is to create a strong pipeline that leads to successful investments. The ideal candidate brings prior experience in corporate development, private equity, investment banking, or M&A-driven business development. You are comfortable owning outcomes, managing complex conversations, and applying judgment to prioritize high-value opportunities. You understand that successful business development is a volume game that requires precision and consistent effort. You apply rigor to your processes and professionalism to your exchanges, always with a compassionate and respectful approach. ABOUT THE ROLE This new role is critical to Altera's growth strategy as we stand up a dedicated mergers and acquisitions function. You will be the first impression for Altera in the minds of a prospective seller. Your day-to-day will involve proactively identifying and reaching out to founders, executives, and management teams of vertical market software companies to build and manage relationships for our M&A team. We are looking for deal origination-driven individuals who are interested in healthcare software and M&A and are excited by the prospect of contributing to our growth through capital deployment. KEY RESPONSIBILITIES • Source and originate acquisition opportunities with vertical market software companies that align with our investment strategy. • Build and manage trusted relationships with founders, executives, and shareholders, advancing opportunities with professionalism, credibility, and compassion, especially with reluctant sellers. • Establish and maintain banker and broker relationships to generate both proprietary and brokered opportunities. • Manage and optimize your pipeline in our CRM system, ensuring accuracy and actionable reporting. • Proactively balance prospecting volume with quality, continually improving targeting and dialogue effectiveness. • Partner with the broader M&A team to refine investment theses, qualify opportunities, and support conversion from dialogues through offers and Letters of Intent (LOIs). • Conduct conversations with precision and discipline, gathering key information about a business while also establishing personal rapport. QUALIFICATIONS • Bachelor's degree in a related field or equivalent years of experience • 3-6 years of experience in corporate development, private equity, investment banking, or M&A-related roles. • Proven track record of consistently meeting or exceeding sourcing and deal-making targets. • Strong financial acumen, including the ability to read and understand financial statements and value drivers. • Skilled at engaging with founders, CEOs, and senior stakeholders of small to medium businesses, with the ability to build trust and rapport. • A self-starter who is proactive, highly accountable, and can work independently. • Strong judgment and strategic thinking skills for evaluating opportunities and navigating complex situations. • Persistence and a collaborative attitude to work effectively with internal teams. • Experience with a Wall Street firm, major consulting firm, or a background in healthcare technology is strongly preferred. WHAT WE OFFER High-level exposure within Altera and Harris, the ability to have a significant and immediate impact on the growth and performance of the business, and the opportunity to grow into a senior individual contributor or people leader role as we expand the team. Compensation for this role includes a base salary, bonus and full benefits package which begins on day 1 of employment. WORK LOCATION & TRAVEL • Remote U.S. or Canadian role • Travel is approx. 20% Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Salary Range $85,000-$100,000 USD Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Develop and optimize strategic proposal content using AI tools, collaborate with internal teams, and improve proposal workflows to support client acquisition in healthcare technology. | 3+ years in content or proposal roles in healthcare tech, strong communication, AI tool experience, healthcare workflow knowledge, and proficiency with office/documentation tools. | Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. • **SR RFP CONTENT & PROPOSAL SPECIALIST*** Remote Role - U.S. or Canada Are you a curious, collaborative, and strategic individual with a passion for healthcare technology and content excellence? Altera is revolutionizing its go-to-market strategy, and we're looking for a Content & Proposal Specialist to play a pivotal role in optimizing our client acquisition and retention efforts. This isn't your traditional RFP role. With the recent implementation of an innovative AI-powered tool, we've transformed our proposal workflow, drastically reducing response times and enabling a deeper focus on strategic content development and competitive intelligence. You'll be instrumental in shaping how we articulate the value of our solutions - primarily Sunrise, Paragon, and DBMotion, encompassing hosting, professional services, and the full gamut of our offerings - to current and prospective clients. KEY RESPONSIBILITIES • Strategic Content Curation & Development: Proactively identify, gather, and refine compelling content from various sources, including third-party intelligence, product release notes, and internal subject matter experts (SMEs). This includes working with SMEs to improve existing answers to frequently asked questions and developing new, insightful content that differentiates Altera's solutions. • AI-Powered Proposal Process Management: Leverage our cutting-edge AI tool to manage the end-to-end proposal (RFP/RFI) process. This involves optimizing the AI-generated responses, facilitating SME review and refinement, and ensuring the timely delivery of high-quality, tailored proposals. • Cross-Functional Collaboration: Partner closely with Sales, Services, Product Owners, and other internal teams to understand solution capabilities, market needs, and competitive landscapes. Collaborate to develop more thoughtful, impactful, and competitive content for all client interactions. • Process Optimization & Innovation: Continuously seek ways to enhance our content management and proposal workflow. Identify opportunities to integrate new data sources, refine content categorization, and improve overall efficiency and effectiveness of our response strategies. • Client Engagement Insights: Analyze proposal outcomes to identify trends in client questions and our response efficacy. Utilize these insights to drive continuous improvement in our content and proposal strategies, ultimately contributing to increased win rates and organic growth. • Quality Assurance & Documentation: Maintain a high standard of accuracy, clarity, and consistency across all content and proposal documents. Ensure proper version control and utilization of documentation tools (e.g., SharePoint, Adobe, MS Office Suite, image capturing, and graphics tools). QUALIFICATIONS Education Bachelor's degree in marketing, communications, business, healthcare administration, or a related field, or equivalent years of relevant work experience. Work Experience & Required Skills • Minimum 3+ years of experience in a role involving content management, proposal development (RFP/RFI), or project management within the healthcare technology industry. • Demonstrated experience in a role requiring strong curiosity, creativity, and proactive problem-solving. • Experience working with or interest in leveraging AI tools to enhance content and workflow efficiency. • Exceptional written and verbal communication skills, with a proven ability to articulate complex technical and functional information clearly and concisely. • Strong content management and organizational skills, with the ability to manage multiple projects and priorities simultaneously. • Excellent collaborative abilities, with a track record of working effectively with diverse internal stakeholders. • Analytical mindset with the ability to derive insights from data and apply them to content strategy. • Proficiency in standard office and documentation tools (e.g., MS Office Suite, SharePoint, Adobe). • Understanding of healthcare workflows and solutions is critical. TRAVEL & LOCATION • Minimal travel is anticipated for this role, beyond potential attendance at internal sales meetings. • U.S. or Canada-based remote role. Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Salary Range $60,000-$80,000 USD Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com