Altera Digital Health

Drive new business growth through prospecting and managing complex sales cycles, develop trusted advisor relationships with C-suite executives, and manage client retention and profitability. | Requires 10+ years healthcare IT sales experience with proven net-new sales success, strong healthcare IT industry knowledge, ability to work independently, and proficiency in Salesforce.com. | Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. • *CLIENT DEVELOPMENT EXECUTIVE – PARAGON*** Paragon | Altera Digital Health (alterahealth.com) New Business Sales Focus Remote U.S. Role ABOUT THE ROLE We are seeking a driven and experienced Client Development Executive (CDE) to join our team. In this results-oriented sales role, you'll be responsible for prospecting to identify high-value opportunities, researching industry trends to stay ahead of the curve, and diligently qualifying prospects to determine the best approach (phone calls, meetings, etc.) for complex sales. You'll become a trusted advisor, managing multiple deals and guiding C-suite executives on optimizing hospital operations with our solutions. The CDE is responsible for the overall value and long-term success of the Altera client relationship, including strategic planning, tactical execution, and issue resolution. Success in these areas will drive client retention, market share, and profitability. This specific role will primarily cover the Western U.S., including the Pacific and Mountain regions, as well as Texas, and will have a minimum of 12 current accounts. KEY RESPONSIBILITIES • Drive New Business Growth: • Prospect and research to identify and qualify net-new Paragon opportunities and identify upsell/cross-sell opportunities within existing accounts. This role is a 60% hunter/ 40% farmer position. • Develop and nurture relationships with key decision-makers, understanding their needs and pain points. • Create compelling sales presentations and proposals that showcase the value proposition of Altera Paragon. • Negotiate and close deals to achieve annual sales quotas. • Manage and Grow Your Pipeline: • Proactively manage your sales pipeline, ensuring consistent deal flow and progression. • Demonstrate the ability to handle complex sales cycles, navigating multi-stakeholder decision-making processes. • Serve as a Trusted Advisor: • Develop a deep understanding of your clients' hospital operations and challenges to provide strategic guidance to C-suite executives. • Position yourself as a trusted advisor, exceeding expectations and fostering long-term client relationships. QUALIFICATIONS • Bachelor's degree in business or a related field, or equivalent years of experience • 10+ years of experience in healthcare IT sales, with a proven track record of success in net-new sales • Strong knowledge of the healthcare IT industry, specifically hospitals or large physician practice groups • Experienced in net-new sales of complex healthcare IT solutions to C-level executives • Excellent communication, presentation, and negotiation skills • Ability to work independently and as part of a team • Proficient in Salesforce.com TRAVEL 70% overnight travel required WORK LOCATION Remote U.S.-based role. Candidates must live near a major airport. COMPENSATION Compensation for this role includes a base (range $90,000 - $110,000) plus an uncapped commission. At plan, total compensation is likely $150,000 - $200,000. Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Salary Range $90,000—$110,000 USD Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Lead product lifecycle and strategy for Sunrise clinical ecosystem modules, mentor product teams, and drive go-to-market execution for healthcare IT solutions. | 8+ years product management with 3+ years director-level experience, deep EHR and clinical workflow knowledge, patient engagement expertise, Agile proficiency, and strong leadership skills. | Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. • **DIRECTOR, PRODUCT MANAGEMENT – SUNRISE*** Remote U.S.-based Role PURPOSE OF THE ROLE The Director of Product Management will own the strategic vision, market differentiation, and end-to-end execution for critical new product offers and existing add-on modules within the Sunrise clinical ecosystem. This includes leading the charge on innovative solutions like patient engagement and advanced analytics, with a focus on driving measurable clinical, operational, and financial value for our clients, both for existing and net-new opportunities. This leader will define product direction, manage roadmaps, and guide cross-functional teams to deliver solutions that drive measurable clinical, operational, and financial value for our clients. This role requires a future-forward visionary who brings strong EHR domain knowledge, has a proven track record of visioning and delivering differentiated products, and can effectively influence across departmental boundaries. The ideal candidate has previously held a senior product role in a healthcare technology company, is comfortable leading through ambiguity, and excels at coaching both product managers and business analysts, especially in leveling up novice team members. KEY RESPONSIBILITIES • Lead the development and ownership of the product lifecycle for new and existing offerings, from strategic market research and competitive analysis to roadmap planning, delivery, and robust go-to-market support. • Serve as the voice of the customer and market, partnering closely with clinicians, clients, internal stakeholders, and sales teams to identify high-impact problems, validate solutions, and ensure market fit. • Define, evangelize, and execute a compelling product vision and priorities that align with overall R&D and business goals, including crafting 1.5-year blueprints alongside product director peers. • Drive comprehensive go-to-market strategies, collaborating closely with commercial, marketing, and support teams to ensure successful product launches and ongoing adoption. • Act as a hands-on mentor and coach for a team of Product Managers and Business Analysts (up to 10 direct reports), actively strengthening their expertise in product thinking, backlog management, user story creation, and cross-functional influence. • Drive discovery and delivery for modular add-on products within a complex enterprise EHR ecosystem, getting deep into requirements, workflows, and tactical details to ensure vision translates into reality. • Ensure usability, clinical workflow integration, system interoperability, and overall product quality are core to every release, actively engaging with development and QE teams. • Stay current on industry trends, emerging technologies (e.g., AI), and competitor activities — especially in mobile-first care and patient engagement solutions — to proactively inform and differentiate product strategy. • Present product strategy and updates to internal leadership, clients, and external stakeholders with clarity, confidence, and compelling storytelling. • Work closely with development leads and in collaboration with the broader product team, planning sprints, mitigating risks, and ensuring seamless execution. REQUIRED EXPERIENCE & QUALIFICATIONS Education • Bachelor's degree or equivalent years of experience • Master's preferred in healthcare, business, informatics, or technology field Work Experience • 8+ years in Product Management, including 3+ years in a director-level or principal-level role, demonstrating significant experience in leading and scaling product teams. • Proven success in building, launching, and leading new product offers or significant modules within complex enterprise software in healthcare technology. • Deep understanding of provider-side clinical workflows, revenue cycle integration, and patient experience best practices; strong grasp of system inputs, outputs, and dependencies within a core EHR system (clinical background required; understanding of the ecosystem is critical). • Demonstrated ability to lead through influence, emotional intelligence, and servant leadership, particularly in matrixed organizations with dotted-line reporting to development teams. • Extensive experience with patient engagement strategies and solutions is highly preferred, alongside mobile product design and cloud-based delivery models. • Expertise in Agile methodologies, including backlog management, user story creation, and breaking down complex features into actionable requirements. • Exceptional presentation, storytelling, and stakeholder alignment skills, with the ability to synthesize complexity into simple, compelling decisions. • Significant prior experience mentoring, coaching, and developing product managers and/or business analysts, with a track record of elevating team performance. TRAVEL Limited travel (30-40%) to client sites, conferences, or team working sessions WORK LOCATION Remote U.S. role Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Salary Range $125,000—$140,000 USD Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com