AltaGas Ltd.

Support the development and execution of company-wide communications strategies, manage media relations, oversee content development, and support leadership communications. | 8-10 years of experience in communications or public relations, strong media relations skills, experience in regulated industries, crisis management, and cross-functional collaboration. | Job Description WGL - Manager, Communications If you’re energized by shaping narratives that matter, helping educate stakeholders and the community, and building understanding of the true value of the energy that powers their daily lives - this role is built for you. Washington Gas and SEMCO Energy are building a modern, high-impact communications team. Every day brings something new - cross-functional strategy work, media engagement, issues management, event support, policy conversations, and executive storytelling. You’ll be at the center of one of the most important conversations in the region: the future of energy, the benefits of natural gas, and the policies shaping it. If you have strong media relationships, a passion for energy policy or regulated industry communications, and the drive to build something meaningful, you’ll thrive here. What You’ll Do Support the Director of Communications & External Affairs in developing and executing company-wide communications strategies aligned with business priorities, regulatory objectives, and stakeholder needs Gather insights across internal teams to ensure cohesive messaging and integrated communications planning Lead proactive and reactive media relations, including media statements, talking points, pitches, and briefing documents Build and sustain relationships with local media outlets Assist in crisis planning and execution, including rapid response messaging, internal coordination, and stakeholder updates Support incident communications related to safety, regulatory matters, and operational events Oversee high-quality content development across channels (newsletters, speeches, website updates, video scripts, social media, thought leadership) Ensure all communications are accessible, consistent, and aligned with corporate strategy Help build team capacity, processes, and measurement frameworks Serve as an extension of leadership, stepping in to support team management and priority setting as needed Provide communications support for corporate events, community engagements, regulatory hearings, and internal employee events Draft speeches, executive communications, and talking points for the CEO and senior leadership Act as a key liaison across departments to ensure communications is embedded in decision-making Participate in internal working groups and project teams to anticipate communication needs Who You Are Experienced in media relations with existing relationships, ideally in energy, utilities, or regulated industries High‑energy, proactive, and deeply motivated - someone who naturally stays ahead of the story, not behind it Skilled at developing messaging and communications strategies for diverse audiences including policymakers, customers, regulators, and employees Comfortable in advocacy or public affairs environments and interested in energy policy, the role of natural gas, and strategic storytelling Excited about attending conferences, events, and community activities Effective at partnering cross‑functionally Drawn to the opportunity of a function in the rebuild stage Experience and Skills 8–10 years in communications, public relations, media relations, or public affairs (utility or regulated industry experience is a plus) Demonstrated success managing media inquiries and cultivating reporter relationships Strong project management skills with the ability to juggle multiple priorities under tight timelines Crisis communications and high‑stakes issues management experience Proven ability to collaborate across diverse teams educating stakeholders A strategic mindset paired with a hands-on approach to execution Why Join WGL? Your work directly impacts how customers, policymakers, and communities understand the role of natural gas, energy policy, and reliable infrastructure at a pivotal moment in the industry Join a team in rebuilding mode where your ideas matter, your voice is heard, and you have room to create the systems, strategy, and storytelling foundation for years to come Work closely with senior executives, attend key events and hearings, and lead communications efforts across the region and within the organization We offer a competitive salary range of $123,800 to $180,125 per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off. The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply. #LI-MW1 For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law. For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role. U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law. AltaGas is a leading energy infrastructure company with a footprint in some of North America’s most strategic energy markets. Our strategy is simple: to leverage the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses, and to new markets around the world.

Manage relationships with local officials and stakeholders, monitor local legislative activities, and support community engagement strategies. | 3-5 years in public affairs or government relations, strong relationship-building skills, understanding of legislative processes, proficiency with Microsoft Office, proactive and adaptable. | Job Description WGL – Public Affairs Coordinator (DC) Are you passionate about shaping policy and building strong community relationships? Do you thrive in dynamic environments where your work directly influences local government decisions? If so, this is your opportunity to join a growing team and make an impact. This is a new position designed to strengthen our engagement with local governments, counties, and municipalities—an area critical to our policy, legislative, permitting, and community-based initiatives. You will manage a defined local-government portfolio, building and sustaining relationships with elected officials, staff, and community stakeholders. Reporting directly to the Public Affairs Lead for D.C., you will provide essential support to proactively monitor local issues, elevate concerns early, and align local activities with broader state-level strategies. What You’ll Do: Build and maintain strong relationships with local elected officials, staff, and community stakeholders to support public affairs objectives Stay ahead of local issues by monitoring council and committee activity, hearings, and legislation, flagging and escalating emerging risks and opportunities to Public Affairs leadership as needed Assist in developing positions on key issues, drafting memos, and preparing summaries and foundational analysis to inform state-level strategies Organize meetings, events, and community engagements, including scheduling, materials preparation, and follow-up documentation Keep detailed records, contact lists, and issue trackers to ensure proactive management of local public affairs activities What We’re Looking For: 3–5 years in public affairs, government relations, community engagement, or a related field; experience with local or federal government processes is highly valued Understanding of legislative processes at federal, state, and local levels Strong relationship-building and coalition-building abilities; excellent written and verbal communication skills; proficiency with Microsoft Office and related tools Hands-on, proactive, and adaptable with a strong ability to learn and grow in a dynamic environment Passion for engagement and the ability to craft compelling narratives that resonate with diverse audiences Why Join Us? This is a new role with room to evolve and expand for the right person Help shape policy and community initiatives that matter Work closely with senior public affairs leadership and gain direct exposure to high-impact policy, legislative, and community engagement efforts We offer a competitive salary range of $95,400 to $138,075 per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off. The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply. #LI-MW1 For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law. For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role. U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law. AltaGas is a leading energy infrastructure company with a footprint in some of North America’s most strategic energy markets. Our strategy is simple: to leverage the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses, and to new markets around the world.

Supports sales and customer service operations, manages contracts, and coordinates with internal teams to ensure smooth process flow. | Requires 3+ years in sales support or customer service, proficiency in Excel, Salesforce, DocuSign, and strong organizational skills. | Job Description Position Summary Serves as point of contact for assigned customers and channel partners in partnership with assigned Business Development Managers (BDMs) and provides back-up to other members of the team. Much of the time, the Specialist works independently, with limited supervision. This position provides excellent preparation for individuals interested in Sales or Operations career opportunities. Tasks and Responsibilities Serves as point of contact for assigned customers and channel partners in support of assigned Business Development Managers (BDMs) and back-up to other members of the team. Handles customer set-ups: Uploads LOA/E, usage [manually pull BGE/EBG usage from portals], credit, upload bill copies/tax certifications in ECHO. Sets-up and generates pricing quotes and provides pricing refreshes in response to market changes. Initiates contract proposal generation on behalf of assigned BDMs. Creates all generic and matrix entries. Builds gas usage profiles for all non-EDI gas requests and run DCQs [manual process], adds new gas account numbers for change amendments. Steps in for assigned BDM to price, execute and implement contracts, responding to customers and/or channel partners, as required. Uses autonomous decision-making skills to address pre- and post-sale issues Participates in WGL Energy customer/channel partner events. Attends industry conferences, trade shows, and events. Works with assigned BDMs to maintain accurate pipeline reporting, negotiate pricing and contract terms and conditions with external counterparties; obtain internal approvals when non-standard terms and conditions are needed, prepare proposal, pricing, and contract documents as needed. Obtain and verify customer usage data from utility internal operations to create contract opportunities and cost savings analyses, to make recommendations around price, term and product construct. Sets-up and maintains contact records for assigned WGL Energy customers and supports the timely delivery of messages to these customers, including memos, newsletters, marketing information, interruption notices, etc. utilizing email, Salesforce, phone and mailings. Serves as a key participant in the assessment and development of any and all B2B business intelligence systems, including but not limited to the Salesforce, ECHO (contract management system), and DocuSign. Individually or as part of a team, tests new IT systems and/or enhancements and provides feedback. Coordinates responses to RFPs, working with assigned BDM, representatives from various functional teams, and third-party partners, ensuring that response packages are complete, accurate and submitted on time. Regularly interfaces with other functional teams to develop new programs and/or procedures to enhance the sales process and/or business relationship with large commercial customers and/or channel partners. Creates and maintains a personal Career Development Plan and participates in training and development activities, as appropriate. Ensures all sales comply with WGL Energy policies and procedures. Is a steward of WGL Energy in the field, representing the company’s Core Values. All other related duties as assigned. Qualifications, Skills and Abilities Bachelor’s degree plus at least one-year work experience preferred or three years’ experience in sales support, customer service, and/or administrative work. Proven ability to use computer software and applications, including Microsoft Office suite, to share, retrieve, research, analyze and present business information. Preference given to individuals proficient with Excel, i.e., able to accurately and quickly format large amounts of data; to utilize pivot tables and formula functions; etc. Proficiency in web-based applications, e.g., Oracle, Salesforce, DocuCollab, VertexOne and DocuSign preferred. Demonstrated ability to work independently, with little supervision and still meet all deadlines. Demonstrated ability to perform with a high degree of flexibility and resourcefulness. Demonstrated strong organizational, analytical, and problem-solving skills. Demonstrated ability to present ideas logically and concisely to diverse internal and external audiences at all organizational levels, both verbally and in writing. Customer service and problem resolution experience/skills. Demonstrated track record of achieving desired results. Demonstrated ability to establish rapport and effective working relationships with business partners, supervisors, and peers. Position Summary Working independently, receives, logs-in, researches and responds to inquiries from public sectors customers and channel partners. The range of inquiries includes, but is not limited to, requests for contract and billing documentation; request to research and resolve billing issues; questions about account drops and usage, etc. Serves as chief problem-solver for the public sector sales team. Works with limited supervision. Tasks and Responsibilities • Serves as the operational support contact for public sector sales team members, customers, and channel partners to assist with contracting, billing, and invoicing questions. • Serves as a key participant for the further development of business intelligence systems to include enhancements to the Indicative Pricing Tool, ECHO, and Salesforce as they relate to the Public Sector functions. As part of a team test new IT systems or enhancements and provide feedback. • Regularly Interfaces with other departments to develop new programs and/or procedures involving pubic sector accounts. Meets regularly with Public Sector BDMs and Supervisor, to review status of projects, and ensure project objectives meet all expectations. • Coordinates pre-pricing response calls with representatives of all functional teams to review RFPs and large pricing requests to identify any issues before internal resources are deployed. • On behalf of public sector sales team members, creates formal requests for functional team review (via JTZilla or similar system) to ensure compliance with all internal policies and procedures. • Follows-up with public sector sales team members, customers, and channel partners to address Have-to-Have (H2H) contract deficiencies (e.g., tax exemption issues; missing initials/signatures on contracting documents, etc.). Every month works with the sales team to clean-up all resolution (negative status) contracts to eliminate carryover of commission payments due to BDMs and channel partners. • Monitors Cost-to-Cover (CTC) notices caused by early terminations of contracts. As needed, assists the sales team, customers, and channel partners with account re-enrollments and works with Billing on fee collections. • Acts as interim sales specialist staff member, as needed and as time permits, to assist Business Development Managers to meet deadlines. • Handles all other related duties, as assigned. Qualifications, Skills and Abilities • Bachelor's Degree in Business, Marketing, Technology, or related discipline in business, marketing or related discipline preferred • 3+ Years of experience in sales support, customer service, or administrative work, preferably in the energy industry required • Proven proficiency in Excel, particularly, with macros, pivot tables, and v-lookups. • Experience and proficiency using DocuSign, PowerPoint, Adobe, Web-based applications, Oracle, Salesforce and/or JIRA required. • Demonstrated track record of customer service and problem resolution experience/skills. • Outstanding organizational skills with the utmost attention to detail and time management. • Demonstrated strong experience with follow-through and sense of ownership, along with an aptitude for building successful relationships with employees and customers of all levels. • Demonstrated self-motivation and the ability to maintain a positive attitude while successfully performing in a fast-paced, deadline-oriented environment. • Demonstrated excellent interpersonal, oral and written communication skills. We offer a competitive salary range of $69,000 to $100,200 per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off. Compensation may vary by geographic location. The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply Why work at AltaGas? AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provides affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world. We deliver affordable natural gas to approximately 1.7 million customers’ homes and businesses through regulated natural gas distribution utilities across four jurisdictions in the United States and two regulated natural gas storage utilities in the United States. Learn more about our team, vision, and strategy. To learn more about our mission: https://youtu.be/k1mrKDdsYW8?si=y1k3NOyHxgf4emdL #LI-JH1 For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law. For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role. U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law. AltaGas is a leading energy infrastructure company with a footprint in some of North America’s most strategic energy markets. Our strategy is simple: to leverage the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses, and to new markets around the world.

Supports sales teams and customers with contract, billing, and account inquiries, and assists in developing business systems. | Requires 3+ years in sales support or customer service, proficiency in Excel, Salesforce, and other web applications, with strong organizational and communication skills. | Job Description Position Summary Working independently, receives, logs-in, researches and responds to inquiries from public sectors customers and channel partners. The range of inquiries includes, but is not limited to, requests for contract and billing documentation; request to research and resolve billing issues; questions about account drops and usage, etc. Serves as chief problem-solver for the public sector sales team. Works with limited supervision. Tasks and Responsibilities • Serves as the operational support contact for public sector sales team members, customers, and channel partners to assist with contracting, billing, and invoicing questions. • Serves as a key participant for the further development of business intelligence systems to include enhancements to the Indicative Pricing Tool, ECHO, and Salesforce as they relate to the Public Sector functions. As part of a team test new IT systems or enhancements and provide feedback. • Regularly Interfaces with other departments to develop new programs and/or procedures involving pubic sector accounts. Meets regularly with Public Sector BDMs and Supervisor, to review status of projects, and ensure project objectives meet all expectations. • Coordinates pre-pricing response calls with representatives of all functional teams to review RFPs and large pricing requests to identify any issues before internal resources are deployed. • On behalf of public sector sales team members, creates formal requests for functional team review (via JTZilla or similar system) to ensure compliance with all internal policies and procedures. • Follows-up with public sector sales team members, customers, and channel partners to address Have-to-Have (H2H) contract deficiencies (e.g., tax exemption issues; missing initials/signatures on contracting documents, etc.). Every month works with the sales team to clean-up all resolution (negative status) contracts to eliminate carryover of commission payments due to BDMs and channel partners. • Monitors Cost-to-Cover (CTC) notices caused by early terminations of contracts. As needed, assists the sales team, customers, and channel partners with account re-enrollments and works with Billing on fee collections. • Acts as interim sales specialist staff member, as needed and as time permits, to assist Business Development Managers to meet deadlines. • Handles all other related duties, as assigned. Qualifications, Skills and Abilities • Bachelor's Degree in Business, Marketing, Technology, or related discipline in business, marketing or related discipline preferred • 3+ Years of experience in sales support, customer service, or administrative work, preferably in the energy industry required • Proven proficiency in Excel, particularly, with macros, pivot tables, and v-lookups. • Experience and proficiency using DocuSign, PowerPoint, Adobe, Web-based applications, Oracle, Salesforce and/or JIRA required. • Demonstrated track record of customer service and problem resolution experience/skills. • Outstanding organizational skills with the utmost attention to detail and time management. • Demonstrated strong experience with follow-through and sense of ownership, along with an aptitude for building successful relationships with employees and customers of all levels. • Demonstrated self-motivation and the ability to maintain a positive attitude while successfully performing in a fast-paced, deadline-oriented environment. • Demonstrated excellent interpersonal, oral and written communication skills. We offer a competitive salary range of $69,000 to $100,200 per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off. Compensation may vary by geographic location. The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply Why work at AltaGas? AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provides affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world. We deliver affordable natural gas to approximately 1.7 million customers’ homes and businesses through regulated natural gas distribution utilities across four jurisdictions in the United States and two regulated natural gas storage utilities in the United States. Learn more about our team, vision, and strategy. To learn more about our mission: https://youtu.be/k1mrKDdsYW8?si=y1k3NOyHxgf4emdL #LI-JH1 For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law. For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role. U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law. AltaGas is a leading energy infrastructure company with a footprint in some of North America’s most strategic energy markets. Our strategy is simple: to leverage the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses, and to new markets around the world.