ALSAC

Lead architectural design and production stability of enterprise analytics data systems while mentoring junior engineers. | 8+ years software engineering with deep SQL Server and enterprise data platform experience, bachelor's degree, containerization and data ingestion expertise. | At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description As a Software Engineer IV on the BIDE platform, you’ll serve as a technical leader for the systems that power ALSAC’s enterprise analytics ecosystem. This role offers true end‑to‑end ownership—from architectural design through production stability—on a mission‑critical BI platform that supports decision‑making at scale. You will lead the design, build, and evolution of complex, high‑scale data and software systems while partnering closely with Enterprise Architecture, Product, and Engineering teams. This role is ideal for someone who thrives on technical authority, architectural influence, and operational excellence, and who enjoys balancing delivery, reliability, and long‑term platform health. What You’ll Do Technical Leadership & Architecture Serve as the technical authority for platform‑level systems, owning architecture, data flows, and technical standards across products. Design, build, and maintain robust technical processes spanning multiple technologies, programming languages, and database structures. Partner closely with Enterprise Architects to ensure alignment between architecture standards, technical solutions, and business outcomes. Lead technical design reviews and make informed trade‑off decisions balancing speed, performance, reliability, data integrity, and maintainability. Portfolio Ownership & Prioritization Own technical oversight for a portfolio of products and services, helping prioritize work across competing demands including delivery commitments, production support, technical debt, and platform modernization. Influence where engineering effort is invested to maximize organizational value. End‑to‑End Ownership & Operational Excellence Be accountable for production readiness, system reliability, and incident prevention across portfolio systems. Establish and enforce standards for monitoring, alerting, resiliency patterns, runbooks, and post‑incident reviews. Drive continuous improvement in platform stability, observability, and operational maturity. Delivery & Execution Plan, architect, and lead large‑scale technical initiatives, upgrades, and implementations. Collaborate with business leaders, product teams, and engineering managers to align technical execution with business priorities. Introduce and evaluate modern tools and emerging technologies that improve platform capability and sustainability. Mentorship & Collaboration Act as a technical lead and mentor to Software Engineers I–III through coaching, design guidance, code reviews, and pair programming. Support team growth by promoting best practices across the full Software Development Life Cycle (SDLC). Required Qualifications 8+ years of experience in software engineering, systems development, and large‑scale technical design. Proven experience designing and supporting enterprise‑scale data platforms in both on‑prem and cloud environments. Deep expertise in SQL Server / database engineering, including performance tuning, reliability, and troubleshooting long‑running or blocking workloads. Strong understanding of enterprise data ingestion patterns using SQL, APIs, and cloud‑based platforms (AWS), with awareness of downstream analytics and warehouse impacts. Experience with modern data ingestion and transformation tools (e.g., CData, dbt, or equivalent), with a focus on production ownership and maintainability. Working knowledge of SQL Server replication technologies, including Microsoft Replication and Change Data Capture (CDC). Strong skills in process modeling, data modeling, database design, and technical specification creation. Excellent communication, organization, and planning skills; able to manage multiple priorities with minimal supervision. Bachelor’s degree in Computer Science, Information Systems, Engineering, Mathematics, or a related field (or equivalent experience). Hands‑on experience with containerization supporting data engineering or AI/ML workloads. Exposure to cloud‑native architectures supporting scalable, reliable data pipelines. Experience with project planning, technical road‑mapping, and deployment strategies. Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same. Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) 401K Retirement Plan with 7% Employer Contribution Exceptional Paid Time Off Maternity / Paternity Leave Infertility Treatment Program Adoption Assistance Education Assistance Enterprise Learning and Development And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC. ALSAC (American Lebanese Syrian Associated Charities), exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. Thanks to the work being done by ALSAC employees, the families of St. Jude patients never receive a bill for treatment, travel, housing or food. It’s more than a job; it’s a place where you can do what you love, and love why you do it. #1 Hospital Charity in the Nation #1 Health Non-Profit Brand of the Year 94% of Employees Agree ALSAC is a Great Place to Work Ranked a Top 10 Non-Profit Organization by Revenue Learn More Learn more about working at ALSAC by visiting our website. Read what employees have to say about us on Glassdoor.

The Sr Specialist - SCRUM Master is responsible for enabling the success of Scrum teams and championing agile values and practices. This role involves removing impediments, facilitating agile ceremonies, and fostering team empowerment and collaboration. | Candidates should have a bachelor's degree and a minimum of 3 years of experience as a Scrum Master. Active certification in agile methodologies is preferred, along with strong communication and organizational skills. | At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description This servant leadership role is responsible for enabling the success of Scrum teams within a designated business value stream in ITS. The Sr Specialist – SCRUM Master champions agile values, principles, and practices, ensuring adherence to the Scrum framework while fostering a culture of continuous improvement and agile maturity. This role is pivotal in removing impediments, facilitating agile ceremonies, and supporting team empowerment and collaboration. Essential Job Functions Sprint Readiness & Backlog Refinement Partner with Product Owners to ensure user stories are “sprint ready” through effective backlog grooming and refinement, preparing them for team-level elaboration. Sprint Planning & Forecasting Use data-driven insights to forecast team velocity and support the right-sizing of sprint goals. Ensure deliverables meet acceptance criteria while promoting team growth and stretch opportunities. Team Collaboration & Trust Building Cultivate a collaborative, cross-functional environment where team members feel trusted, heard, and valued. Dependency Management Proactively identify and resolve external dependencies that may hinder the team’s ability to achieve sprint goals. Coaching & Mentorship Mentor, coach, and motivate team members—both employees and contractors—encouraging accountability and continuous improvement. Community of Practice Engagement Actively participate in the Scrum Master Community of Practice (SM CoP), contributing user stories, sharing insights from agile events, and collaborating on community initiatives. Agile Metrics & Tooling Create and publish relevant agile metrics. Proficient in tools such as JIRA and Confluence, or comparable platforms like Rally and SharePoint. Stakeholder Relationship Management Build and maintain strong relationships with partner departments. Collaborate with teams to develop and execute continuous improvement plans that advance agile maturity. Resource & Skill Negotiation Communicate team needs—including skills development, hardware/software requirements, and tooling—with appropriate ITS management. Preferred Qualifications Active certification in at least two of the following: Professional Scrum Master II (PSM II) Certified Scrum Professional - SM (CSP-SM) Certified Team Coach (CTC) PMI-ACP (Agile Certified Practitioner) ICP-ATF (ICAgile Team Facilitator) Required Skills & Experience Communication & Organization Excellent written and verbal communication skills. Ability to clearly convey complex instructions and facilitate productive meetings. Highly organized and systematic in work processes. Team Leadership & Empowerment Proven ability to lead agile teams in fast-paced environments. Skilled in guiding teams toward self-organization and decision-making. Experience managing distributed teams and fostering team cohesion. Agile Expertise Deep understanding of agile software development values, principles, and practices. Knowledgeable in Scrum patterns and techniques (e.g., burndown charts, retrospectives, bug handling). Education & Experience Bachelor’s degree in a related field and a minimum of 3 years of experience as a Scrum Master. Technical & Agile Knowledge Solid knowledge of at least two of the following: User Stories Continuous Integration Test-Driven Development DevOps Continuous Testing Pair Programming Automated Testing Agile Games Solid knowledge of interactive, web-based technologies across both front-end and back-end development. #LI-TM1 Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same. Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) 401K Retirement Plan with 7% Employer Contribution Exceptional Paid Time Off Maternity / Paternity Leave Infertility Treatment Program Adoption Assistance Education Assistance Enterprise Learning and Development And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC. ALSAC (American Lebanese Syrian Associated Charities), exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. Thanks to the work being done by ALSAC employees, the families of St. Jude patients never receive a bill for treatment, travel, housing or food. It’s more than a job; it’s a place where you can do what you love, and love why you do it. #1 Hospital Charity in the Nation #1 Health Non-Profit Brand of the Year 94% of Employees Agree ALSAC is a Great Place to Work Ranked a Top 10 Non-Profit Organization by Revenue Learn More Learn more about working at ALSAC by visiting our website. Read what employees have to say about us on Glassdoor.