Alphabe Insight Inc

Manage and nurture key client accounts, act as main contact, coordinate with teams, and ensure client satisfaction and retention. | Bachelor's degree or equivalent, 2+ years client service or account management experience, strong communication and organizational skills, proficiency in Microsoft Office. | About Us At Messa Sync, we help businesses connect with clarity, purpose, and results. As a forward-thinking marketing and business solutions agency, our mission is to empower clients through strategic development, streamlined branding, and growth-focused execution. From startup ventures to established enterprises, we deliver customized strategies that drive engagement, optimize performance, and produce lasting impact. Job Description Job Description We are seeking a proactive and detail-oriented Client Relationship Manager to join our growing team in Tampa, FL. This role is responsible for managing and nurturing key client accounts, ensuring satisfaction, retention, and long-term success. The ideal candidate will have a client-focused mindset, strong communication skills, and the ability to manage multiple relationships simultaneously. Key Responsibilities • Build and maintain strong, long-lasting client relationships. • Act as the main point of contact for assigned clients. • Identify client needs and provide timely and effective solutions. • Coordinate with internal teams to ensure consistent service delivery. • Monitor client account status and conduct regular reviews. • Handle client inquiries and resolve issues promptly. • Prepare reports and client updates as needed. Qualifications Qualifications • Bachelor's degree in Business, Communications, or a related field (or equivalent experience). • Minimum of 2 years of experience in client service, account management, or relationship management. • Excellent interpersonal and communication skills (verbal and written). • Strong organizational skills and attention to detail. • Ability to manage multiple clients and priorities simultaneously. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Additional Information Benefits • Competitive salary: $58,000 - $64,000 annually • Professional growth opportunities and internal advancement paths • Skill development through ongoing training and mentorship • Supportive and collaborative work environment • Paid time off and holidays • Health and wellness benefits package