Allied Universal

Oversee security service delivery, manage staffing and compliance, handle payroll and client relations. | High school diploma, valid driver's license, 3+ years leadership in high-volume workforce, proficiency with web apps and financial basics. | Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring an Operations Manager. The Operations Manager is a central leader in ensuring successful delivery of security services across assigned client sites. This role oversees frontline hiring, staffing, scheduling, training, and operational compliance while serving as a critical support and escalation point for employees and clients. The Operations Manager will champion high‑quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels, and building strong client relationships Why Join Allied Universal? $51,000.04/ Annual Salary RESPONSIBILITIES: Selection and Placement Manage the selection and placement process for new security professionals, including first-line supervisors; design and implement career development and performance improvement plans; evaluate low-performing employees for replacement, upgrade or transfer Make initial job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements; maintain and publish weekly Open Post List and actively manage job openings within division/branch Schedule and Workforce Management Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times; ensure schedules are properly maintained in WinTeam and are updated regularly Ensure all positions are staffed according to contract requirements and effectively manage branch overtime through proper scheduling and staffing; maintain a qualified, sufficient pool of flex personnel for backfill of vacant positions as needed Maintain regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed. Review “No Hours Report” with branch Human Resource staff on a weekly basis, and disposition employees who are on “active” status with no hours, in accordance with company policies, ensuring no employees remain on “no hours” status beyond 3 weeks Payroll Management Receive weekly timesheets and update WinTeam schedules as necessary (verify such for self-scheduling accounts); run weekly payroll according to company procedures. Ensure records are properly maintained and updated to reduce payroll errors; resolve payroll discrepancies in a timely and efficient manner, and communicate status of such to affected employees, to minimize financial exposure for Company Follow all company policies regarding timekeeping procedures, meal and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy Process requests for final paychecks, anniversary bonuses and other pay related issues, and execute the distribution of such pay; act as a Company representative in such matters as unemployment hearings, workers’ compensation hearings/depositions, union meetings (where applicable), state agency activities, depositions, and other related liability matters Employee Relations Conduct disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Ensure all such issues are documented according to company standards, and that all issues receive proper follow up for resolution Initiate termination procedures as needed for voluntary and involuntary separations; execute termination meetings as necessary and complete all follow up documentation according to company standards Maintain high employee morale and low employee turnover through effective and proactive communications and timely problem resolution; ensure all hiring, counseling, disciplinary and termination procedures are executed in a consistent manner Ensure a smooth running operation by enforcing post specific policies and procedures through proper communication and training; may utilize field training staff to assist in executing post-specific training QUALIFICATIONS (MUST HAVE): High School diploma or equivalent Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events) Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment Minimum of three (3) years of leadership experience in a high-volume workforce environment, preferably in the protective service industry Work experience in successfully building and developing teams Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events Basic understanding of financial principles, including budgeting and financial reporting; ability to interpret simple financial data and use it to support decision-making PREFERRED QUALIFICATIONS (NICE TO HAVE): College degree in criminal justice, business administration, or a related field Experience managing a dispersed workforce in a multi-location operation Law enforcement, military and/or contract or proprietary security services, or facility management experience American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification Previous payroll, billing and scheduling experience Aptitude with security systems; CCTV, Access Control, and badge administration Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer) BENEFITS: Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1638254

Setup, monitor, and troubleshoot global IP camera systems and Video Management Systems remotely, resolving support tickets and assisting field teams. | Requires high school diploma and 3+ years in Windows/Linux enterprise environments with IP network infrastructure and video surveillance proficiency. | Overview Company Overview: Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement! Job Description HIRING NOW! $27.76/hourly Allied Universal® is hiring a Remote Network Support Technician. The Remote Network Support Technician plays a critical role in assisting clients and field technicians with the setup and troubleshooting of IP camera systems deployed globally. This position involves monitoring and ensuring the seamless flow of video data in and out of the system through access to remote servers. The Remote Network Support Technician will be responsible for resolving technical issues, managing trouble tickets, and ensuring proper video transmission. Since the role involves direct interaction with end users, ideal candidates must exhibit excellent customer service skills and a professional approach to problem-solving. In addition to troubleshooting, the Technician will be encouraged to provide valuable insights and recommendations to improve system efficiency and overall performance. RESPONSIBILITIES: Answer Support Tickets from End Users: Provide prompt and effective solutions to user-submitted support tickets Troubleshoot login issues and guide users through the necessary steps to regain access Add new users to the system, ensuring proper setup and access configuration Adjust user access levels based on role requirements, ensuring appropriate permissions Respond to and resolve hardware-related issues, including troubleshooting camera malfunctions and connectivity problems Troubleshoot Network Issues: Identify and resolve network outages impacting the performance of IP camera systems Work closely with users to determine the root cause of network issues and provide timely solutions Camera and User Adjustments: Configure cameras for optimal performance, including adjusting angles and creating camera presets for end users Set up preset camera positions to ensure cameras are properly aligned for specific use cases. Provision New IP Camera Installations: Integrate newly installed IP cameras into the Video Management System (VMS), ensuring proper system configuration Adjust streaming protocols to match network specifications, ensuring efficient and high-quality video transmission Create and configure user accounts and profiles based on system requirements, ensuring each user has appropriate access Set up and organize view groups tailored to individual client needs, allowing for a personalized user experience Monitor Existing Network Infrastructure: Continuously monitor the performance and status of the network to ensure smooth video and data transmission Respond to and resolve network outages promptly, minimizing system downtime and service interruptions Add new systems into the monitoring framework, ensuring all components are tracked for system integrity Keep a close watch on network and bandwidth usage, identifying potential issues before they impact system performance Assist Field Installation Teams: Provide remote support for field installation teams by setting up remote servers and ensuring proper quality control measures are in place Provision new cameras on remote servers, ensuring they are configured for seamless integration with the overall system Monitor the health and status of servers, ensuring optimal operation and minimal downtime Enable remote viewing access on servers for authorized users, facilitating seamless remote monitoring Download post-event video footage for archival purposes, ensuring it is securely stored and easily accessible for future review QUALIFICATIONS (MUST HAVE): High school diploma or equivalent Minimum of three (3) years of experience in each of the following: Managing, configuring, and troubleshooting Windows operating systems in enterprise environments Setting up, maintaining, and troubleshooting complex IP network infrastructures, including routing and switching Configuring and managing routing protocols and troubleshooting network issues across various platforms Installation, configuration, and maintenance of IP-based video surveillance systems Setting up, managing, and optimizing Video Management Systems (VMS) platforms for surveillance systems Configuring, deploying, and maintaining Linux-based systems, including command-line tools and scripting Strong understanding of Windows networking Comprehensive understanding of IP Networks Basic understanding of routing Proficiency in IP Camera Systems Solid understanding of Linux PREFERRED QUALIFICATIONS (NICE TO HAVE): Milestone Certified Integration Technician (MCIT) Certified Wireless Network Administrator (CWNA) BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company’s 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. NV PILB #1443 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1638078