Allied Solutions, LLC

The Customer Service Specialist handles inbound and outbound calls to verify insurance and updates the database accordingly. They ensure high-quality customer service while maintaining solid relationships with customers. | A high school diploma or GED is required, along with strong attention to detail and excellent communication skills. Candidates should be dependable, reliable, and able to handle confidential information. | Updating database with insurance for various collateral. Ensures delivery of high quality and accurate customer service while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. This position receives inbound calls and completes outbound calls or web inquiries to insurance companies to verify insurance. Current Shifts Available Mon - Fri 10:30am - 7:00pm EST Mon - Fri 11:30am - 8:00pm EST Mon - Fri 12:30pm - 9:00pm EST Tues - Sat 9:00am - 5:30pm EST Job Duties and Responsibilities: Inbound Calls – 90% Handle incoming borrower, agent and lender calls at a professional level. Accurately compose written information for loan histories. Accurately verify, key and/or memo insurance information in relation to all Creditor Placed Insurance. (CPI) product types and CPI cancels. Ability to follow up and resolve customer problems or issues. Mentor fellow co-workers as requested by supervisor. Report any system and related issues. Metrics – 10% Meet set goals and assigned workload expectations for productivity. Meet and exceed Quality audits and metrics. Ability to be coached and learn from previous errors and know what is needed to improve. Meet monthly regarding scorecard metrics. Qualifications (Education, Experience, Certifications & KSA): High school diploma or GED required. Distribute and exchange information with others. Perform other duties as assigned. Strong attention to detail and organization skills required. Strong problem solving and analytical abilities. Dependable and reliable. Ability to acknowledge and respect confidential information. Excellent telephone, written and verbal communication skills with strong customer service focus. Professional interaction with employees, peers and customers. Answers questions, corrects errors and resolves discrepancies. Ability to learn quickly. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. #LI-AB2 #LI-Remote We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view our privacy statement click here To view our terms and conditions click here If you don't see a role that fits your profile, Introduce Yourself to stay informed about news, events and opportunities. When you join Allied Solutions, you are part of a company that’s been recognized for its commitment to making an impact. Allied has been ranked by Forbes as one of America's Best Midsize Employers. Allied's customer service team has received the Center of Excellence certification by BenchmarkPortal for eight consecutive years. And in 2022, Allied was honored with a Spirit United award, acknowledging our 13-year relationship with United Way of Central Indiana. As Allied continues to expand into new markets and reach new clients, opportunities to join the company and advance your career grow as well. Allied continually invests in learning and development resources to help you build new skills and advance your career. Come grow with us! Thank you for your interest in Allied Solutions. Once you have created a Candidate Home account, feel free to create a job alert to stay up to date on opportunities at Allied Solutions. We also recommend that you periodically check on our job postings and apply directly for positions that interest you. Allied Solutions roles are listed with Job Category beginning with ALD.

Develop, support, and improve application components, mentor junior engineers, lead technical efforts, collaborate with teams, and research new technologies. | 5-7 years software engineering experience with proficiency in C#, JavaScript frameworks, cloud services, web services, .NET Core, DevOps, SQL/NoSQL, Agile, and strong communication and mentoring skills. | The Senior-Level Software Engineer is responsible for developing and supporting the individual components within an application. They will coach and mentor less experienced software engineers and will often lead code reviews. Work is expected to be completed correctly and quickly with little-to-no supervision or assistance needed. Success in this position will largely be determined by the ability to help other software engineers improve and by the ability to lead technical efforts within the team and the department. Job Duties and Responsibilities: Development (45%): Review and analyze existing application effectiveness and efficiency. Develop strategies for improving or leveraging these systems. Design, build, and implement new applications, web pages, and websites; integrating sites with back-end applications; migrating legacy applications to the web; and performing day-to-day administration of the organization’s web portfolio. Work in collaboration with a team to develop strategies for improving or leveraging existing systems. Analyze and prioritize front-end backlog tasks for in-development applications. Work in collaboration with a team to research and make recommendations on software products and services in support of procurement and development efforts. Communications (15%): Collaborate with developers, analysts, designers, and system owners in the testing of new software programs and applications. Work directly with the product and scrum teams to make sure all requirements are met and work is being completed in a satisfactory amount of time Communicate with middle managers of other departments to make sure expectations are set and met Mentoring (15%): Work closely with less experienced developers to make sure they have the support they need to be successful Perform code reviews with the goal of creating better developers, not just validating the functionality of the code Architecture (15%): For smaller projects and modifications, design the architecture needed for a software product For larger projects, work closely with the architecture team, specifically the Software Architect, to assist in designing robust, clean and scalable software solutions Engage with the architects to become more familiar with newer technologies Research and Risk Management (10%): Conduct research and make recommendations on software products and services in support of procurement and development efforts. Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment, and by participating in educational opportunities, reading professional publications, etc. Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code. Qualifications (Education, Experience, Certifications & KSA): High School Diploma required Bachelor’s degree in Computer Science or a related field preferred 5-7 years of Software Engineering experience required Extensive (5-7 years) proficiency working with most of the following technologies required: C# (or some other object-oriented language) JavaScript frameworks (React, Node.js, Angular, Vue.js) Cloud Services (AWS, Azure, GCP) Web services (RESTful and/or SOAP) .NET Core MVC Windows / Worker services DevOps including CI/CD SQL Pega NoSQL databases Extensive understanding of the software development lifecycle (SDLC) Ability to create flow diagrams for software products Expert knowledge of database design and file management techniques Extensive understanding of Agile concepts Develop reusable software building blocks to enable faster delivery Experience with relational databases Highly self-motivated and self-directed. Experience working in a team-oriented, collaborative environment Strong customer-service orientation Excellent written and oral communication skills Excellent listening and interpersonal skills Ability to communicate ideas in both technical and user-friendly language Ability to conduct research into application development issues and products Keen attention to detail Able to work in a team-oriented, collaborative environment Ability to work both independently and on a team Collaborate with stakeholders (e.g. business stakeholders, product owners, project managers, and end users) to understand functional and non-functional requirements Investigate and propose solutions to development and design problems #LI-ID1 #LI-REMOTE The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view our privacy statement click here To view our terms and conditions click here If you don't see a role that fits your profile, Introduce Yourself to stay informed about news, events and opportunities. When you join Allied Solutions, you are part of a company that’s been recognized for its commitment to making an impact. Allied has been ranked by Forbes as one of America's Best Midsize Employers. Allied's customer service team has received the Center of Excellence certification by BenchmarkPortal for eight consecutive years. And in 2022, Allied was honored with a Spirit United award, acknowledging our 13-year relationship with United Way of Central Indiana. As Allied continues to expand into new markets and reach new clients, opportunities to join the company and advance your career grow as well. Allied continually invests in learning and development resources to help you build new skills and advance your career. Come grow with us! Thank you for your interest in Allied Solutions. Once you have created a Candidate Home account, feel free to create a job alert to stay up to date on opportunities at Allied Solutions. We also recommend that you periodically check on our job postings and apply directly for positions that interest you. Allied Solutions roles are listed with Job Category beginning with ALD.

Develop and execute strategic initiatives in collaboration with senior leaders, monitor performance metrics, and communicate strategic progress across the organization. | 8-10 years of relevant work experience, proficiency in strategic planning tools, advanced facilitation skills, and ability to influence senior leadership. | The Strategic Business Consultant is a pivotal role that combines analytical rigor with leadership collaboration to drive the organization’s strategic direction. Working closely with senior leaders, this role supports the development, execution, and monitoring of strategic initiatives, translating high-level objectives into actionable plans. The position requires strong analytical skills, executive communication capabilities, and the ability to manage complex, cross-functional projects. Job Duties And Responsibilities Strategic Development & Execution (30%) • Partner with leaders and Senior Strategic Business partners to create and refine long-term strategic and operational plans aligning with organizational goals and market opportunities identified by Allied market leaders. • Distill high-level organizational objectives into actionable strategies that guide cross-departmental initiatives. • Assess progress on strategic initiatives, identifying when recalibration is needed and recommending adjustments to strategic initiative leaders. • Balance strategic vision with tactical execution to ensure measurable results. Strategic Planning Support (25%) • Partner with Senior Strategic Business partners in the development of strategic plans, operating plans, and performance metrics. • Collaborate with department heads and key stakeholders to align business area strategies with organizational goals. • Plan and facilitate strategy sessions with Executives and senior leaders to develop and refine initiatives. • Educate leaders on the process of strategic planning and guide them in the process of creating their strategic plans and operating plans. • Partner with senior leadership to create presentations, reports, and other strategic communication materials. Performance Monitoring & Reporting (25%) • Monitor and analyze the performance of strategic initiatives, reporting on KPIs and identify areas for improvement & recommend solutions provided to strategic initiatives leads & executive sponsors. • Work with finance teams to track and report on financial metrics tied to strategic objectives. • Prepare updates and detailed reports for Executives, highlighting key outcomes and insights. Communication & Knowledge Sharing (20%) • Serve as a liaison across departments, ensuring clarity and alignment around strategic objectives. • Facilitate sharing of strategic and financial updates to the Senior Leadership group of VP’s and above on a quarterly basis. • Develop communication materials that educate and align stakeholders on the organization’s strategic vision. Qualifications (Education, Experience, Certifications & KSA) • Proven ability to influence and collaborate with senior leadership teams. • Experience managing large, complex projects and facilitating executive-level strategy sessions. • Exceptional analytical and critical thinking abilities with the capability to synthesize data into actionable insights. • Proficiency in strategic planning tools and software such as Excel, PowerPoint, and project management platforms • Advanced facilitation skills with the ability to navigate conflict and build consensus in high-stakes discussions • 8 – 10 years of relevant work experience required Preferred Skills • Strategic Planning Professional Certification from International Associate of Strategic Planning (IASP) • Certification in facilitation techniques (e.g., ToP or similar). • Experience in change management or organizational development. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. The salary range reflected is a good faith estimate of the anticipated salary for the position and may vary based on factors described below. Compensation at Allied Solutions is determined by various factors, including but not limited to, market data, job posting location, relevant experience, level, skills, and internal equity considerations. The projected base salary range for this position is $99,110 to $143,770 (annualized USD). This position is also eligible for an annual bonus based on company performance results. Medical, dental, vision, life and disability and 401k benefits are part of the employment offering. Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. This salary range is a good faith estimate, and not a guarantee of the ultimate salary offering. We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view our privacy statement click here To view our terms and conditions click here

The Senior-Level Software Engineer is responsible for developing and supporting individual components within an application while mentoring less experienced engineers. They will lead code reviews and collaborate with teams to improve existing systems and develop new applications. | Candidates should have a Bachelor's degree in Computer Science or a related field and 5-7 years of software engineering experience. Proficiency in various technologies such as C#, JavaScript frameworks, and cloud services is required. | The Senior-Level Software Engineer is responsible for developing and supporting the individual components within an application. They will coach and mentor less experienced software engineers and will often lead code reviews. Work is expected to be completed correctly and quickly with little-to-no supervision or assistance needed. Success in this position will largely be determined by the ability to help other software engineers improve and by the ability to lead technical efforts within the team and the department. Job Duties and Responsibilities: Development (45%): Review and analyze existing application effectiveness and efficiency. Develop strategies for improving or leveraging these systems. Design, build, and implement new applications, web pages, and websites; integrating sites with back-end applications; migrating legacy applications to the web; and performing day-to-day administration of the organization’s web portfolio. Work in collaboration with a team to develop strategies for improving or leveraging existing systems. Analyze and prioritize front-end backlog tasks for in-development applications. Work in collaboration with a team to research and make recommendations on software products and services in support of procurement and development efforts. Communications (15%): Collaborate with developers, analysts, designers, and system owners in the testing of new software programs and applications. Work directly with the product and scrum teams to make sure all requirements are met and work is being completed in a satisfactory amount of time Communicate with middle managers of other departments to make sure expectations are set and met Mentoring (15%): Work closely with less experienced developers to make sure they have the support they need to be successful Perform code reviews with the goal of creating better developers, not just validating the functionality of the code Architecture (15%): For smaller projects and modifications, design the architecture needed for a software product For larger projects, work closely with the architecture team, specifically the Software Architect, to assist in designing robust, clean and scalable software solutions Engage with the architects to become more familiar with newer technologies Research and Risk Management (10%): Conduct research and make recommendations on software products and services in support of procurement and development efforts. Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment, and by participating in educational opportunities, reading professional publications, etc. Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code. Qualifications (Education, Experience, Certifications & KSA): High School Diploma required Bachelor’s degree in Computer Science or a related field preferred 5-7 years of Software Engineering experience required Extensive (5-7 years) proficiency working with most of the following technologies required: C# (or some other object-oriented language) JavaScript frameworks (React, Node.js, Angular, Vue.js) Cloud Services (AWS, Azure, GCP) Web services (RESTful and/or SOAP) .NET Core MVC Windows / Worker services DevOps including CI/CD SQL Pega NoSQL databases Extensive understanding of the software development lifecycle (SDLC) Ability to create flow diagrams for software products Expert knowledge of database design and file management techniques Extensive understanding of Agile concepts Develop reusable software building blocks to enable faster delivery Experience with relational databases Highly self-motivated and self-directed. Experience working in a team-oriented, collaborative environment Strong customer-service orientation Excellent written and oral communication skills Excellent listening and interpersonal skills Ability to communicate ideas in both technical and user-friendly language Ability to conduct research into application development issues and products Keen attention to detail Able to work in a team-oriented, collaborative environment Ability to work both independently and on a team Collaborate with stakeholders (e.g. business stakeholders, product owners, project managers, and end users) to understand functional and non-functional requirements Investigate and propose solutions to development and design problems #LI-REMOTE #LI-ID1 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view our privacy statement click here To view our terms and conditions click here If you don't see a role that fits your profile, Introduce Yourself to stay informed about news, events and opportunities. When you join Allied Solutions, you are part of a company that’s been recognized for its commitment to making an impact. Allied has been ranked by Forbes as one of America's Best Midsize Employers. Allied's customer service team has received the Center of Excellence certification by BenchmarkPortal for eight consecutive years. And in 2022, Allied was honored with a Spirit United award, acknowledging our 13-year relationship with United Way of Central Indiana. As Allied continues to expand into new markets and reach new clients, opportunities to join the company and advance your career grow as well. Allied continually invests in learning and development resources to help you build new skills and advance your career. Come grow with us! Thank you for your interest in Allied Solutions. Once you have created a Candidate Home account, feel free to create a job alert to stay up to date on opportunities at Allied Solutions. We also recommend that you periodically check on our job postings and apply directly for positions that interest you. Allied Solutions roles are listed with Job Category beginning with ALD.