17 open positions available
The Cash Application Specialist is responsible for accurately applying customer payments and managing complex reconciliations. This role also involves maintaining cash receipts records and fostering an environment of continuous improvement. | Candidates should have at least 3 years of business-to-business cash application experience and a strong technical background in operating multiple software and ERP systems. Excellent communication skills and the ability to multitask in a high-volume environment are essential. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Cash Application Specialist - Stanley Access Technologies-Remote Florida At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Stanley Access Technologies, a division of Allegion, is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Cash Application Specialist We are looking for a highly skilled and motivated Cash Application Specialist to join our finance team. This role is pivotal in ensuring the accurate and timely application of customer payments. The ideal candidate will have a strong background in cash application, excellent communication skills, and the ability to manage complex reconciliations and research tasks. What You Will Do: Properly identify customer remittances and post payments to the correct accounts using invoice, quote, and/or order numbers. Post and record customer payments received from lockboxes/bank accounts, including checks, ACHs, wires, and credit cards. Reconcile and balance cash deposits to posting reports daily. Create balancing entries for short payments and deductions on customer accounts per remittance advice. Complete account adjustments promptly in accordance with service level agreements. Manage daily inflow and outflow of intercompany transfers for assigned portfolios. Research cash-related posting requests concerning customer overpayments, short payments, and deductions. Assist in fostering an environment of continuous improvement and transformation. Maintain cash receipts records and files as required for audit requests. Responsibilities: Support internal and external customers through the accurate, timely application of customer payments. Maintain shared email queue at a satisfactory level. Build solid relationships with credit staff and external customers. Research and escalate unresolved and unapplied cash items to reconcile accounts. Complete daily, weekly, and/or monthly reporting duties. Work within multiple ERP systems to develop and interpret reports. Adapt quickly to changes. Provide positive communication. Assist in driving process improvement within the department to achieve business unit goals and productivity. Collaborate with the Cash Application Manager to build robust and effective controls. Objectives: Demonstrate a strong sense of time management. Be dependable and self-motivated. Be an effective problem solver with strong troubleshooting abilities. Communicate with customers to retrieve remittance details for outstanding unapplied invoices/payments. Cross-train on related cash application functions within a teamwork-oriented environment. Work effectively with other internal departments to ensure cash transactions are balanced and accurate. Comprehend and follow departmental policies and procedures. Identify trends and gather, document, and analyze data. Interpret findings from data analysis and make correct conclusions/recommendations. Research and clean up unapplied cash with a high level of accuracy and attention to detail. Identify unclaimed property. What You Need to Succeed: 3+ years of business-to-business cash application experience in a large corporate environment and or relevant work experience required, preferably in manufacturing, service, construction, or distribution industries. HS Diploma/GED required Strong technical skills with experience operating within multiple programs, software, and ERPs daily. Excellent communication skills, both verbal and written. Strong general knowledge of accounts receivable processes, with expertise in cash application. Ability to multitask in a high-volume transactional environment. Proficiency in 10-key data entry. Strong knowledge of Microsoft Excel. Ability to operate successfully in a teamwork-oriented, metric-based environment. Adept critical thinker. Additional Preferred Skills & Qualifications: BS Degree. Project experience (payment research or other types of projects). Experience with SAP and D365. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Competitive Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance – Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program – Simply complete wellness activities and earn rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
Manage a book of accounts to ensure smooth implementations and drive product adoption. Build strategic relationships with customers and collaborate with internal teams to enhance customer success operations. | Candidates should have 4+ years of experience in a Customer Success role, ideally in a B2B SaaS environment. Proven results in driving product implementations and effective communication skills are essential. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Enterprise Customer Success Manager (Remote, Chicago or East Coast Preferred) Waitwhile is on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our industry-leading queue management and appointment scheduling platform empowers businesses to streamline their operations and deliver exceptional customer experiences. Waitwhile is trusted by 10,000 companies worldwide and has helped more than 250 million people enjoy a radically better waiting experience at places like IKEA, Louis Vuitton, Costco, Delta Airlines, and many more. We are now looking for an Enterprise Customer Success Manager to join our mission to eliminate waiting and improve customer journeys. You'll be joining a fast-paced, rapidly growing technology scale-up with awesome culture and benefits. As an Enterprise Customer Success Manager at Waitwhile, you’ll serve as a trusted advisor to our most valued customers across the North America region. In this role, you will become the go-to expert on our product, gaining a deep understanding of each customer’s business goals, challenges, and the solutions that deliver measurable value through our platform. You will collaborate closely with our Sales, Support, Product and Engineering teams to ensure seamless product implementations, sharing innovative best practices, and conducting strategic sessions to set goals and uncover improvement opportunities. At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: Manage your book of accounts: Take ownership of your accounts to ensure smooth initial implementations, drive deep product adoption, and deliver measurable value to our customers through the Waitwhile platform. Build strategic relationships: Act as a trusted consultant, understanding how Waitwhile can address business challenges and drive account revenue expansion through tailored solutions. Be a product expert: Provide best-practice guidance and actionable insights to help customers get the most out of Waitwhile. Drive technical success: Work hands-on to execute product implementations, configure accounts, and perform performance analyses. Improve Customer Success operations: Collaborate with the Customer Success team to design and implement processes and best practices that enhance our approach and scalability. Collaborate with Sales: Partner closely with the Sales team to ensure seamless transitions and an exceptional customer experience. Be the voice of our customers: Act as the link between our customers and our Product team, sharing critical insights and feedback that influence our product roadmap and future development. What You Need to Succeed: B2B SaaS Experience: 4+ years in a Customer Success role, ideally in a scaleup environment with enterprise clients. Proven Results: Demonstrated ability to drive successful product implementations and achieve key outcomes such as account expansion, retention, feature adoption and improved NPS. Effective Communication: Strong ability to articulate complex problems clearly and concisely to diverse audiences, including executives, marketers, engineers, sales representatives, and individual contributors. Self-Motivated Team Player: A proactive, results-oriented individual with a history of adding value in dynamic, fast-growing organizations. Relationship Building: Proven experience building and nurturing lasting relationships with customers and colleagues. Preferred: Technical Knowledge: Familiarity with APIs and their application in advanced customer workflows and custom integrations. Support Platform Proficiency: Experience using support or ticketing platforms such as Intercom or Zendesk. Basic coding skills: Experience with HTML and CSS for quick and simple edits. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance – Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $80,000-$95,000. The actual compensation will be determined based on experience and other factors permitted by law. Bonus Eligible: Yes At Allegion (NYSE: ALLE), we design and manufacture innovative security and access solutions that help keep people safe where they live, learn, work and connect. We’re pioneering safety with our strong legacy of brands like CISA®, Interflex®, LCN®, Schlage®, SimonsVoss®, Von Duprin® and [insert your local brand(s) here]. Our comprehensive portfolio of hardware, software and electronic solutions is sold around the world and spans residential and commercial locks, door closer and exit devices, steel doors and frames, access control and workforce productivity systems. For more, visit www.allegion.com. Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. Remote Location Georgia We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
The RMA Specialist improves customer experience by providing support for business-related requests and resolving issues associated with customer orders and accounts. Responsibilities include processing returns, replacements, and account credit adjustments while documenting resolutions in multiple business systems. | A bachelor's degree is preferred, with a high school diploma or equivalent required. Candidates should have 2-5 years of experience in order entry or customer service, with exceptional customer focus and strong communication skills. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Return Material Authorization Specialist-Remote Indianapolis, IN-Colorado Springs, CO (Preferred candidate would be with in 1 Hour of supported facility) At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Job Summary: RMA Specialist The RMA Specialist improves the experience for Allegion customers by providing support for business-related requests in a professional and courteous manner. Strive to deliver a stellar experience and continually improve the level of customer satisfaction by resolving issues associated with customer orders and accounts quickly and accurately. Process requests for returns, replacements, account credit adjustments, and document related resolution in multiple business systems and the corporate CRM system. What You Will Do: Exceed customer and internal expectations by managing the transactional service by delivering on those expectations through timely processing of required duties, resulting in customer loyalty. Process freight claims when required and perform administrative duties associated with shipping call tags for return material and other related functions. Process returns authorizations, replacement orders, quick ship, pro-express, and credit/debit requests required to resolve issues associated with product quality, delivery and order processing errors using multiple ERPs, Microsoft Dynamics CRM, and the Five9 phone and email system. Act as a customer advocate to other internal departments of Allegion. Gather and document return and replacement request information from the Allegion commercial customers through the effective use of CRM tools. Work with internal departments throughout the sector and with factory liaisons to ensure timely and accurate processing of return/repair authorizations and replacement orders. Strive to meet all service level agreements/expectations as set by Allegion. Follow all Allegion policies and processes as required. What You Need To Succeed: Bachelor’s degree preferred, HS Diploma or equivalent required 2-5 years combined experience in order entry/customer service and preferred system experience with AS400, Oracle 11i or Dynamics AX Exceptional customer focus with ability to understand customer needs Ability to interact and communicate effectively at all levels of the organization Experience with process improvement initiatives Excellent oral and written communication skills Problem solving ability in a complex environment Customer centric with the ability to balance customer benefits and business goals effectively Strong organizational skills with the ability to execute/implement on strategic design Capability to manage multiple priorities, manage virtual teams and gain cooperation while driving accountability Experience with multiple ERP (Oracle, SAP, Microsoft Dynamics, etc.) and CRM (Dynamics CRM) Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Competitive Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance – Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $39,600 - $68,000. The actual compensation will be determined based on experience and other factors permitted by law. Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
Support sales activities, manage CRM data, generate reports, and assist in project and client communications. | High school diploma required, 4+ years in sales, manufacturing, or construction industries, strong communication and customer service skills. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Sales Support Manager – AD Systems – Remote USA Sales Support Manager The Sales Support Manager performs numerous functions that are vital in the maintenance of smooth operations within the Sales Department. This position performs support duties for AD Systems/Unicel Regional Sales Managers which may include customer contact, fielding calls, answering questions via email and phone, and contacting clients and architects to resolve project issues, supporting the sales team in obtaining documentation and following up on project quotes. The Sales Support Manager is also responsible for ensuring CRM is updated to accurately reflect open vs. ordered opportunities. Remote: At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: Direct the general flow of daily activities, prioritizes multiple tasks simultaneously and determines modifications, based on quote activities, workloads, customer and Territory Manager requests, and administrative duties. Generate reports from CRM and other sales tools to assist sales team with execution. Follow up on quotes at designated dollar threshold or with selected accounts for Unicel or AD brands Distribute and create reports on inbound e-mails, inquiries, CAD & BIM requests to aid lead follow up and tracking Act as point person for support to outside sales team and triage inbound sales inquiries. Provides product documentation support to Allegion and AD/Unicel sales and customers Mine data to find key personnel at architects, general contractors, end-users for sales enablement Assist in reach-outs for architectural lunch & learns and presentations · Help identify prospect projects thru Build Central, Speclink, Masterspec & Dodge Assist sales team with obtaining interdepartmental updates from project management, engineering or production What You Need to Succeed: High School Diploma Required, Bachelor’s preferred Minimum of (4) years of related experience in Sales, Manufacturing or Construction Industries. Strong communications and customer service background with supervisory experience is preferred Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance – Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $70,000-$90,000. The actual compensation will be determined based on experience and other factors permitted by law. Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
Build reports, analyze customer data, support product and customer success teams, and communicate insights. | 1-2 years of data analysis experience, proficiency in SQL, data visualization, and ability to translate business needs into data insights. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Data Analyst We’re looking for a Data Analyst to join Waitwhile’s mission of eliminating waiting. As part of our small-but-growing team, you’ll help shape how we operate and build an even better product. You’ll work collaboratively with our Head of Data and stakeholders across the Waitwhile team to deliver actionable insights, build reports and dashboards, and uncover opportunities to improve how we operate and serve our customers This is a great opportunity for someone early in their career who wants to learn, grow, and build a strong foundation in analytics while making a real impact. We are looking for a candidate based in either Stockholm, Detroit, or Chicago. Waitwhile is on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our industry-leading queue management and appointment scheduling platform empowers businesses to streamline their operations and deliver exceptional customer experiences. Waitwhile is trusted by 10,000 companies worldwide and has helped more than 250 million people enjoy a radically better waiting experience at places like IKEA, Louis Vuitton, Costco, Delta Airlines, and many more. We are now looking for an Enterprise Customer Success Manager to join our mission to eliminate waiting and improve customer journeys. You'll be joining a fast-paced, rapidly growing technology scale-up with awesome culture and benefits. As a/an Job Title at Waitwhile, you’ll serve as a trusted advisor to our most valued customers across the North America region. In this role, you will become the go-to expert on our product, gaining a deep understanding of each customer’s business goals, challenges, and the solutions that deliver measurable value through our platform. You will collaborate closely with our Sales, Support, Product and Engineering teams to ensure seamless product implementations, sharing innovative best practices, and conducting strategic sessions to set goals and uncover improvement opportunities. Remote: At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What you’ll do: Dashboards and visualizations: building reports in Looker Studio, BigQuery, Sheets, and other tools to enable self-service analytics. Customer and user analysis: uncovering trends, measuring product usage, and identifying opportunities or risks. Product collaboration: working with Product Managers to define and follow up on KPIs. Customer support analytics: creating reports and tools to help the Customer Success team support key accounts. Data guidance: acting as a go-to person for data questions and helping colleagues navigate existing sources. Prototyping: developing simple solutions that make reporting and analytics more accessible. Insights communication: presenting findings and recommendations clearly to both technical and non-technical audiences. Our stack We build our analytics suite around BigQuery and collaborate with an engineering team developing in Typescript/JavaScript. While not required, knowledge of Python, R, or JavaScript is highly valued. What you need to succeed: 1-2 years of experience as a Data Analyst or similar role Proficiency in SQL and experience working with large datasets (preferably in BigQuery or similar). Strong skills in data visualization and dashboarding (e.g., Looker Studio, Tableau, Power BI). Experience with spreadsheets (Google Sheets or Excel) for analysis and reporting. Ability to translate business needs into clear data questions and actionable insights. Excellent communication skills and a collaborative approach. Master of Science in applicable field Bonus Skills & Attributes: Familiarity with statistical methods and machine learning Experience using usage data to drive product improvements Experience from a similar role at a SaaS company Knowledge of Python or R for deeper analysis. Experience supporting Customer Success or Product Analytics teams. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance – Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching At Allegion (NYSE: ALLE), we design and manufacture innovative security and access solutions that help keep people safe where they live, learn, work and connect. We’re pioneering safety with our strong legacy of brands like CISA®, Interflex®, LCN®, Schlage®, SimonsVoss®, Von Duprin® and [insert your local brand(s) here]. Our comprehensive portfolio of hardware, software and electronic solutions is sold around the world and spans residential and commercial locks, door closer and exit devices, steel doors and frames, access control and workforce productivity systems. For more, visit www.allegion.com. Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. ! We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
Handling and moving materials within a facility to support production and inventory accuracy. | High school diploma, familiarity with material handling, basic computer skills, physical ability to lift and perform repetitive motions. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Material Handler - Indianapolis, IN Indianapolis Exits Plant Material Hander The Material Handler is responsible for the efficient and accurate handling and movement of materials to support production operations and inventory control. This role involves receiving, storing, staging, issuing, and moving materials while maintaining inventory accuracy and adhering to safety and quality standards. The Material Handler operates material handling equipment such as forklifts and pallet jacks, utilizes ERP/MRP systems for data entry and inventory management, and collaborates with team members and other departments to ensure smooth material flow. What You Will Do: • Receive, stage, issue, and deliver materials within the facility to support production schedules and customer orders. • Safely operate pallet jacks and other manual material handling equipment. • Load and unload materials from trucks and containers. • Accurately enter inventory transactions into ERP/MRP systems or scanning devices. • Perform cycle counts, assist with physical inventories, and report discrepancies to supervisors. • Inspect incoming materials for damage or discrepancies and maintain accurate inventory documentation. • Adhere to safety protocols, use PPE, and practice proper lifting techniques. • Maintain clean, organized, and safe work areas and properly store tools and equipment. • Collaborate and communicate effectively with team members, supervisors, engineers, and quality control personnel to resolve issues and improve processes. • Demonstrate flexibility by working overtime when needed, cross-training in other areas, and adapting to new processes or technologies. • Other duties as assigned. What You Need to Succeed: • Education: High School Diploma or GED • Familiarity with material handling and material movement. • Basic computer literacy. • Ability to use proper lifting techniques and material movement equipment effectively. • Ability to be flexible in role, adjusting to new processes, technologies, or production requirements. Physical Demands: • Ability to handle material and parts. • Perform repetitive motions (bending, twisting, kneeling, stooping, lifting, gripping, and grasping with hands). • Standing Duration: Ability to stand for up to 10 hours per shift. (EDIT HOURS APPLICABLE TO MANUFACTRUING SITE) • Lifting Requirements: Ability to lift up to XXX lbs. (EDIT WEIGHT APPLICABLE TO MANUFACTURING SITE) • Perform repetitive motions (bending, twisting, kneeling, stooping, lifting, gripping, and grasping with hands). • Ability to work in environments with noise, chemicals, dust, sharp objects, moving/rotating mechanical parts, and temperature extremes. Why Work for Us? Allegion is a Great Place to Grow your Career if: • You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it". • You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. • You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! • You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: • Health, dental and vision insurance coverage, helping you "be safe, be healthy" • A commitment to your future with a 401K plan, offering a 6% company match and no vesting period • Tuition Reimbursement • Employee Discounts through Perks at Work • Community involvement and opportunities to give back so you can "serve others, not yourself" • Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role?Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. #ALLEGION We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy
Lead regional sales teams, develop sales strategies, and ensure customer satisfaction to meet regional sales targets. | Requires 5+ years of sales and leadership experience, strong communication skills, and familiarity with sales tools like Salesforce. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Regional Sales Manager - South Central, Stanley Access Technologies (Remote) Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Regional Sales Manager - South Central The Regional Sales Manager (RSM) will provide strategic guidance and mentoring to direct and indirect reports within their region. Designs, develops, and implements plans, processes, systems, and methodologies for improving sales capabilities and performance including the areas of customer service, growth, quality, and project management. Additionally, this position will be responsible for leading the progress on transformational go-to-market projects. Works closely with branch operations, service sales, manufacturing, engineering, finance, and customer service departments. The RSM oversees the hiring and maintenance of multiple local sales teams, including but is not limited to training, mentoring, supporting, managing, and driving teams to achieve and/or exceed established monthly sales budgets. At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: Develop, define, communicate, and execute the regional sales plan in concert with operations, manufacturing, and finance for Stanley Access Technologies. Responsible for managing the day-to-day activities of sales representatives. This includes but is not limited to regular meetings to review the sales pipeline, developing local sales strategies, managing, and assigning local sales leads, opportunities/accounts and assisting in the prompt resolution of local customer issues (when present). Close coordination with national account sales, service sales, and branch operations, delivering alignment across field functions to deliver a best-in-class customer satisfaction. Cultivate an environment which achieves ultimate customer service/satisfaction while meeting/exceeding regional targets through comprehensive follow up calls to ensure all agreements were reached during the sale of products and the installation of products at local sites. Form high performing teams and lead regional efforts to source, hire, train and develop talent through monthly as well as formal performance meetings. This includes a review of actual sales performance to date and action items to achieve desired sales results. Provide acquisition integration on a regional basis. Focus on transformational go-to-market strategy, delivering improved growth opportunities at the local level. Train sales representatives on new products and companywide initiatives to develop and drive growth plans and competitive action plans. Ensure the success of the marketing plan through sales efforts directed toward dealers, organizations, professional clients, and end users. Travel - Able to travel approximately 50% of the time. What You Need to Succeed Bachelor's Degree, preferred 5+ years of sales and/or leadership experience Ability to work in a fast-paced environment and manage multiple initiatives concurrently. Creative problem-solving abilities Excellent communication skills Knowledge of Microsoft programs-EXCEL, Word, Office Suite, Powerpoint, SalesForce (SFDC), SmartSheet, D365 experience is a plus. Must live in South Central Region (Texas, Colorado, Arizona, Oklahoma) Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy”. A commitment to your future with a 401K plan, offering a 6% company match and no vesting period Tuition Reimbursement Unlimited PTO Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. #LI-LC1 We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
Handling and moving materials to support production, operating equipment, and maintaining inventory accuracy. | High school diploma, basic computer skills, physical ability to lift and move materials, and flexibility in role. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Material Handler – Indianapolis, IN Indianapolis Exits Plant Material Hander The Material Handler is responsible for the efficient and accurate handling and movement of materials to support production operations and inventory control. This role involves receiving, storing, staging, issuing, and moving materials while maintaining inventory accuracy and adhering to safety and quality standards. The Material Handler operates material handling equipment such as forklifts and pallet jacks, utilizes ERP/MRP systems for data entry and inventory management, and collaborates with team members and other departments to ensure smooth material flow. What You Will Do: Receive, stage, issue, and deliver materials within the facility to support production schedules and customer orders. Safely operate pallet jacks and other manual material handling equipment. Load and unload materials from trucks and containers. Accurately enter inventory transactions into ERP/MRP systems or scanning devices. Perform cycle counts, assist with physical inventories, and report discrepancies to supervisors. Inspect incoming materials for damage or discrepancies and maintain accurate inventory documentation. Adhere to safety protocols, use PPE, and practice proper lifting techniques. Maintain clean, organized, and safe work areas and properly store tools and equipment. Collaborate and communicate effectively with team members, supervisors, engineers, and quality control personnel to resolve issues and improve processes. Demonstrate flexibility by working overtime when needed, cross-training in other areas, and adapting to new processes or technologies. Other duties as assigned. What You Need to Succeed: Education: High School Diploma or GED Familiarity with material handling and material movement. Basic computer literacy. Ability to use proper lifting techniques and material movement equipment effectively. Ability to be flexible in role, adjusting to new processes, technologies, or production requirements. Physical Demands: Ability to handle material and parts. Perform repetitive motions (bending, twisting, kneeling, stooping, lifting, gripping, and grasping with hands). Standing Duration: Ability to stand for up to 10 hours per shift. (EDIT HOURS APPLICABLE TO MANUFACTRUING SITE) Lifting Requirements: Ability to lift up to XXX lbs. (EDIT WEIGHT APPLICABLE TO MANUFACTURING SITE) Perform repetitive motions (bending, twisting, kneeling, stooping, lifting, gripping, and grasping with hands). Ability to work in environments with noise, chemicals, dust, sharp objects, moving/rotating mechanical parts, and temperature extremes. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” A commitment to your future with a 401K plan, offering a 6% company match and no vesting period Tuition Reimbursement Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. #ALLEGION We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
Design, implement, and manage global compensation programs, conduct market analyses, ensure compliance, and provide insights to leadership. | Bachelor's degree in related field, 5+ years compensation analysis experience, strong analytical and communication skills, proficiency with compensation tools and Excel, knowledge of global compensation regulations. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Senior Global Compensation Analyst-US Remote (Preferred candidate would be in the Eastern Time Zone) At Allegion, we recognize thatgreat talentand breakthrough ideas can come from anywhere.That'swhy this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whetheryou'reworking remotely or collaborating in person,we'recommitted to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals whilemaintaininga healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company's discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Job Summary: The Senior Global Compensation Analyst will play a critical role in designing, implementing, and managing global compensation programs that align with our company's strategic objectives. This position requires a deep understanding of compensation principles, market trends, and regulatory requirements and will primarily support the United States, Canada, India and Latin America, while providing some support to the rest of the globe. The Senior Global Compensation Analyst will provide analytical expertise and support to ensure competitive and equitable compensation practices. What You Will Do: • Assist with the design, implementation, and management of global compensation programs, including salary structures, incentive plans, and equity programs. • Conduct comprehensive market analyses to ensure competitive and equitable compensation practices. • Develop and maintain compensation models and tools to support decision-making processes. • Analyze and interpret compensation data to provide insights and recommendations to senior management. • Ensure compliance with local, regional, and global compensation regulations and standards. • Collaborate with HR business partners and other stakeholders to address compensation-related issues and provide guidance. • Prepare and present compensation reports and dashboards to various levels of leadership. • Participate in global compensation surveys and analyze survey data to benchmark company practices. • Support the team in the annual compensation review process, including merit increases, bonuses, and equity awards. • Provide training and support to HR teams and managers on compensation-related topics. • Assist in the development and implementation of global compensation policies and procedures. • Monitor and analyze compensation trends and best practices to ensure the company remains competitive. What You Need to Succeed: • Bachelor's degree in Human Resources, Business Administration, Finance, or a related field. • Minimum of 5 years of experience in compensation analysis, preferably in a global context. • Strong analytical skills with the ability to interpret complex data and provide actionable insights. • Proficiency in compensation survey tools, HRIS systems, and advanced Excel skills. • Must have excellent communication and presentation skills, with the ability to convey complex information clearly and concisely. • Strong attention to detail and accuracy. • Ability to work independently and collaboratively in a fast-paced, dynamic environment. • Knowledge of global compensation regulations and best practices. • Certified Compensation Professional (CCP) designation is a plus. • Ability to research, diagnose, and provide solutions to issues in a timely and efficient manner, while interacting with various levels of the organization • Good relationship building skills with an appreciation of cultural differences in communication • Ability to collaborate and consult with HR to build credibility and be an effective partner Why Work for Us? Allegion is a Great Place to Grow your Career if: • You'reseeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world,there'splenty of room to make an impact. As our values state, "this is your business, run with it". • You'relooking for a company that will invest in your professional development. As we grow, we want you to grow with us. • You want a culture that promotes work-life balance. Our employees enjoygenerouspaid time off, because at Allegion we recognize that you have a full life outside of work! • You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of theGallup Exceptional Workplace Awardfor the second year in a row, recognizing our commitment to employee engagement,strengths-based development, and unlocking human potential. WhatYou'llGet from Us: • Health, dental and vision insurance coverage, helping you "be safe, be healthy" • Unlimited Paid Time Off • A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period • Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses • Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses • Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury • Life Insurance - Term life coverage with theoptiontopurchasesupplemental coverage • Tuition Reimbursement • Voluntary WellnessProgram - Simply complete wellness activities and earn up to $2,000 in rewards • Employee Discounts throughPerks at Work • Community involvement and opportunities to give back so you can "serve others, not yourself" • Opportunities toleverageyour unique strengths throughCliftonStrengthsassessment & coaching Compensation:This range is provided by Allegion. Your actual pay will be based on your skills and experience. • The expectedTotal CompensationRange:$80,000-$150,100.The actual compensation will bedeterminedbased on experience and other factorspermittedby law. • Bonus Eligible: Yes Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role?Studies have shown that some people are less likely to applytojobs unless they meet every single qualificationandevery single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse,inclusive,and authentic workplace. So, ifyou'reexcited about this role but yourpast experiencedoesn'talign perfectly with every item in the job description, we encourage you to applyanyway. You may be just the right candidate for this role. #LI-TB1 #LI-Remote Remote Location IndianaWe Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy
Receive, inspect, verify, pack, and record goods for shipment according to specifications and transportation methods. | Ability to handle warehouse shipping and receiving tasks including inspection, packing, verification, and record keeping, with attention to safety and accuracy. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Warehouse Shipping & Receiving includes: Receiving/inspecting goods and verifying items against the shipment record. Gathering, verifying, and packing items for shipment according to specifications and the applicable transportation method. Recording received and shipped items. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
Receive and assess service calls, dispatch technicians, provide parts support, track service metrics, and support service operations. | High school diploma, 1+ year dispatch or customer service experience, valid driver's license, PC skills including MS Office, excellent communication, self-motivated, and knowledge of security hardware industry. | ## Key Role Overview The Service Dispatcher supports Stanley Access Technologies service operations by receiving and assessing incoming service calls, dispatching technicians, providing parts support, and tracking service metrics. Reporting to the Branch Manager in Cleveland, OH, this role ensures timely, accurate communication with customers and field teams to drive first-time fixes and customer satisfaction. The position requires coordination with national accounts, support for service supervisors, and occasional administrative responsibilities. ## Key Responsibilities - Receive incoming telephone calls and assess service needs, gathering all pertinent information from customers. - Dispatch service calls and prioritize assignments to determine the best available technician for each job. - Provide feedback to the call center for call loading improvements and highlight customer concerns. - Provide parts support to field teams to help minimize return trips and assist with call overloads and direction. - Maintain the quality, quantity, and timeliness of dispatch to meet customer needs and resolve problems. - Consistently follow up with customers to ensure completion and satisfaction of service calls. - Track all service calls, maintain service call logs and manuals, and provide reporting and metrics to management. - Perform monthly technician rides to understand team support requirements and business needs. - Promote the sale and implementation of service agreements to customers and coordinate with National Accounts service dispatch. - Provide administrative/back-up assistance to the Service Supervisor and perform other assignments as directed by the manager in support of service operations. - Perform duties as described in the quality system and follow the Field Operations Policy and Procedures Manual. - Work with the installation coordinator on manpower sharing opportunities to increase productivity. ## Required Qualifications - High School Diploma or GED. - Minimum 1+ year of customer service or dispatching experience. - Valid state driver's license without restrictions required. - Skills or experience with personal computers, including email, personal scheduling, word processing and spreadsheet skills (MS Office). - Excellent written and verbal communication skills. - Self-motivated with the ability to work with minimal supervision. - Knowledge of the security hardware industry is required. - Time management and organizational skills; ability to handle multiple priorities and work in a deadline-driven environment. ## Preferred Qualifications - Associate degree. - 2+ years of service management, call center, or field service experience desirable. - 2+ years of field service experience. - Proven knowledge of team development preferred. ## Compensation & Benefits - Salary range: Not specified in the posting. - Health, dental and vision insurance coverage. - 401(k) plan with a 6% company match and no vesting period. - Tuition reimbursement. - Employee discounts through Perks at Work. - Generous paid time off and opportunities for community involvement. - Opportunities for strengths-based development through Clifton. Strengths testing and coaching. - Work at an award-winning company recognized by the Gallup Exceptional Workplace Award. ## Additional Information - Work location: Cleveland, OH; position reports to the Branch Manager and supports regional service operations. - The company encourages applicants from diverse backgrounds and provides accommodations for persons with disabilities; applicants are encouraged to apply even if they do not meet every qualification. - Typical duties include coordination with national accounts, monthly technician rides, and occasional administrative responsibilities. - Allegion is an equal opportunity employer and emphasizes employee development and work-life balance.
Lead development and execution of channel marketing programs for eCommerce retail partners, including marketing calendar, promotions, retail media, product launches, and partner collaboration. | 5+ years in eCommerce channel marketing, strong strategic planning, data analysis, project management, leadership skills, and experience with retail partners like Amazon. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Retail eCommerce Channel Marketing Manager – Remote EST or CST United States Retail eCommerce Channel Marketing Manager This position is responsible for leading the development and execution of channel marketing activities and programs for the Schlage brand to achieve our objectives and sales goals with our eCommerce retail partners. This will include driving the demand generation of both mechanical door hardware and electronic smart locks. The Channel Marketing Manager is directly responsible for developing and leading the annual marketing calendar with your eCommerce retailers, to include: online merchandising and digital shelf set-up, optimizing our digital brand presence and share of voice, retail promotions, retail paid media / media network planning, content aggregation and advocacy, and partner co-marketing. Responsible for leading new product launches with your retail partners. Partner with retailers’ merchant, marketing, and operations teams to lead the execution of these marketing levers. Lead creation of new strategic ideas to drive business growth with key accounts. The position will work to create a winning and inclusive culture as we work cross-functionally and foster collaborative relationships and partnerships with all internal partners. Preference given to candidates living in the Central and Eastern time zones. At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: Assist in the development of Marketing strategies in support of strategic vision for assigned channel, ensuring link to business plans and strategy. • Annual Marketing Planning: Develop the annual eCommerce marketing program with three key retail partners. Be a best-in-class executor of brand, product, and channel priorities via overall marketing plan execution, measurement and optimization. • Retail eCommerce Optimization: Bring to life the ‘Why Schlage’ story online to best convey our brand, premium proposition, and product differentiators. Create and execute strong eCommerce plan to maintain and grow Schlage market share. Drive measurable improvement in PDP conversion rates. • Promotions: Create an integrated retail promotional program that will drive incremental retail promotional revenue. Gain internal and retail approval of promotional plans and execute to optimal results. • Retail Media Network: Develop and activate robust and measurable retail media network (paid media) campaign to increase traffic, engagement, and conversion for Schlage products. Drive key KPIs and improvements in YOY ROAS. • Marketing Launches: Support new product introduction marketing efforts online including the publication of best-in-class content and demand creation plans. • Customer Insights: Understand target audience and segments’ insights as well as larger customer journey, and apply them to the retail purchase journey and content • PLR/LR Support: Participate in the retail PLRs, BRs, and key strategy meetings, and partner with the Sales Team to strategize content for and our approach to these meetings. Develop the channel marketing recommendations for the go-forward support plan, which will include the annual marketing plan, promotional plan, content plan, and retail media network plans to support the assortment recommendation. • Retail Partnerships: Develop strong partner relationships with retail partners to assess customer needs, develop strategic retail marketing plan, drive alignment of channel marketing budget, and ensure execution with retail partner. • Vendor Management: Support internal and external vendors including assisting in development of Statement of Work and project oversight ensuring completion on time and on budget • Budget Leadership: Support development and management of channel marketing budget, expenses, and forecasts. • Marketing Measurement and Optimization: Analyze our sales data, website traffic and trends, and retailer data to assess marketing lever effectiveness. Report monthly on which tactics are performing well, or not. Optimize the marketing plan accordingly and negotiate with retailers for new metrics and data transparency. Continually identify new opportunities or strategies. Build business cases, oversee financial analysis, and gather internal support and approval to test new initiatives supporting your retailer or channel. • Competitive Landscape: Analyze, understand, and action on competitive activities and trends for marketing planning and growth purposes What You Need to Succeed: • Bachelor’s degree in marketing, Finance, or Business required • 5+ years of eCommerce channel marketing, or related experience • Experience partnering with Amazon is highly preferred • Strong business acumen with proven strategic planning and a track record of profitable growth • Experience with the implementation of growth and marketing initiatives that lead to stronger market advantages • Strong project management skills with the ability to execute/implement on strategic design • Strong data analysis skills with a proven ability to translate into insights and recommendations • Proven leadership skills with the ability to communicate effectively at all levels of the organization • Strong written and verbal communication abilities (able to clearly, concisely share information to appropriate stakeholders internally and externally with appropriate level of detail/context), strong presentation skills • Outstanding interpersonal skills and influencing skills at all levels in the organization • Ability to travel 10-15% (to company corporate location, to retail partner meetings, and on market field visits) Critical Skills Preferred: • Experience in B2C brand marketing and sales activation activities. Leadership experience preferred • Experience leading strategic Initiatives (i.e., launched a new product, category expansion experience leading the work and cross-functional stakeholders) • Ability to identify and provide strategic insights such as Market Conditions, Competitive Activities, Strategic KPIs for Channel Partners • Advanced 'presence' and confidence in ability to represent Allegion/Schlage in support of company goals • Strong internal brand and credibility with internal stakeholders/partners (Or ability to build quickly) • Advanced understanding of how manufacturers and retailers operate in typical business review, sales process, and operations processes • Understanding of sales pipeline and channel management; including experience supporting pricing strategy for various channel partners, navigating market pricing dynamics • Solid understanding of multi-step distribution and indirect channel sales • Advanced functional understanding of analytics and how best to develop insights and action plans based on Data Why Work for Us? Allegion is a Great Place to Grow your Career if: • You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. • You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. • You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! Why Work for Us? Allegion is a Great Place to Grow your Career if: • You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. • You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. • You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! • You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: • Health, dental and vision insurance coverage, helping you “be safe, be healthy” • Unlimited Paid Time Off • A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period • Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses • Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses • Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury • Life Insurance – Term life coverage with the option to purchase supplemental coverage • Tuition Reimbursement • Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards • Employee Discounts through Perks at Work • Community involvement and opportunities to give back so you can “serve others, not yourself” • Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. • The expected Base Salary Range: $100,000 - $135,000. The actual compensation will be determined based on experience and other factors permitted by law. • Bonus Eligible: Yes Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy
Develop and maintain distributor relationships to influence market share for commercial hardware and electronic security solutions through consultative selling and collaboration. | 5+ years sales experience, preferably B2B, strong communication and follow-up skills, ability to travel up to 40%, proficiency with MS Office, and willingness to work face-to-face with customers. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Sales Consultant – Distributor - Iowa The Distributor Sales Consultant will develop and maintain relationships with distributors to influence Allegion market share for commercial hardware and electronic security solutions. This role will develop and maintain relationships with target customers through a consultative selling approach and regular pattern of calls to achieve company goals. In this role, you’ll have the ability to instantly contribute to a high performing team of sales professionals and experts in our industry. At Allegion, we take a consultative approach to selling in a team environment and our teams win together. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: Support business partner initiatives to maximize sales results. Coordinate with business partners to create demand, develop/execute strategy, and successfully close orders. Participate in joint sales calls and training; attend local, regional and/or national trade shows and association meetings. Develop and maintain relationships with internal customers, including peers within sales, marketing, engineering, customer and technical services, and operations. Work closely with team members to position Allegion to close, using our team selling approach, collaboration being key. Demonstrate the skill in influencing across our highly matrixed environment, aligning on goals. Partner with all customers to ensure complete customer satisfaction, commitment and loyalty to Allegion products and services leading to increased revenue. Successful distributor consultants are adept at working with a sense of urgency and focus on the customer need. Advise customers on product mix, applications, and promotions that meet their needs. Suggest possible new products and adaptations for product and/or system applications. Follow up on all job quotes with distributors to secure projects and ensure a favorable mix of Allegion products. Maintain excellent industry/territory knowledge by reviewing and understanding market data of competitive activity. Adapt to change in marketplace. Maintain and utilize our customer relationship management (CRM) tool for sales reporting and to communicate sales activities. Ensure proper customers and partners are adequately trained on new and existing products. Drive adoption of our customer facing tools for collaboration and integration into their business, including self service options and utilization of Allegion’s portal. Adept in using social networking to stay engaged in and up-to-date on industry activity as a way to build new relationships. Maintain awareness of all Allegion policies, guidelines, and procedures and ensure compliance; embody Allegion’s values daily. What You Need to Succeed: 5+ years sales or industry experience; B2B sales experience preferred Openness to development and continuing education High School Diploma required; Degree in Sales, Business or Marketing is a plus Ability to have daily presence in the field, face to face with customers Outstanding communication and follow-up skills with bias for action Knowledge of the door, frame and hardware or a parallel business is a plus Proficient w/ MS Office tools Ability to learn industry specific software Demonstrated ability to work effectively in a team environment Excellent verbal and written communication skills; strong presentation skills Ability to travel up to 40% Ideal candidate will live within Greater Des Moines, Iowa to effectively call on customers in the territory. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy”. A commitment to your future with a 401K plan, offering a 6% company match and no vesting period Tuition Reimbursement Unlimited PTO Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
The Sr. Retail & Ecommerce Business Analyst is responsible for demand planning, product forecasting, and order management to ensure account success. This role involves providing data analytics and business intelligence reporting while collaborating with various internal and external stakeholders. | Candidates should have a Bachelor’s degree in a relevant field and at least 5 years of experience in analytical sales and demand planning. Strong skills in financial analysis, project execution, and communication are essential for success in this role. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Sr. Business Analyst – Retail & Ecommerce – Remote EST or CST United States Sr. Business Analyst – Retail & Ecommerce The Sr. Retail & Ecommerce Business Analyst is responsible for account(s) demand planning & product forecasting, order management, and providing robust data analytics & business intelligence reporting to ensure account(s) success and decision confidence. This highly analytical position supports external ecommerce accounts, our Direct-to-Consumer (DTC) Ecommerce business, and other assigned retail accounts, requiring strong project management, prioritization, and communication skills. Experience in demand planning/forecasting, order management, working knowledge of retailer processes and systems, and experience developing and managing DTC ecommerce business operations are important for success in this role. This position works across various levels of a retail organization, including retailer business analysts and buyers, as well as internal cross-functional teams supporting the DTC ecommerce business. The position directly supports the sales leader and works closely with internal functions including Finance, IT, Marketing, Product Management, Supply Chain and Operations. At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: Business Operations Build and manage relationships with internal stakeholders and with account analysts; ensure strong communication with the buying organization and other functions if/as needed Assist sales leader with strategy development, assortment planning & optimization, pricing and related activities. Develop and lead forecasting process; utilize strong analytical and concise communication skills when speaking to business performance, drivers and impacts (financial and operational) Partner with Supply Chain & Operations partners to ensure smooth product logistics, mitigate challenges, and build/enhance forecasting processes. Plan and smoothly execute product transitions with minimal customer impact (strong replenishment plan) Manage vendor compliance reporting and monthly disputes/claims processes Support the development and management of a DTC reverse logistics program, including analysis and improvement recommendations Assist in resolving consumer issues by analyzing data and working with the consumer service team to create a repeatable feedback loop Lead in the development and implementation of new analytical tools, process, and reporting to elevate the business performance, including identifying inefficiencies and streamlining solutions. Identify and lead implementation of best practices that improve customer and consumer experiences Support channel marketing to ensure SKU information is updated and maintained in retailer systems Assist channel marketing with promotional post-performance ROI reporting if/as needed Support ecommerce channel projects on time and within budget as well as ad-hoc analytical requests SME on account operational requirements and portal navigation, and DTC site navigation. Also act as a training guide for new ecommerce channel business analysts. Data Analytics & Reporting Utilizing internal and external data reporting systems, provide detailed weekly analysis of replenishment orders to maximize inventory turns, fill rate and service level through better forecasting and communication Create and analyze weekly and monthly business reporting for key stakeholders which includes category and SKU trend analysis, SKU level forecast accuracy, fill rate, compliance adherence, point-of-sale performance, demand planning/forecasting creation, margin, return on advertising investment, etc. Identify trends, develop data supported hypothesis, outline key risks and opportunities, and make actionable recommendations to key stakeholders within the organization. Analyze operational, inventory and consumer demand data to provide actionable KPIs to gain efficiencies, minimize non-compliance issues and improve key metrics. Provide category review planning data and reporting to identify risks and opportunities; lead analytical presentations, identifying performance trends, drivers and projected future impact Analyze competitive manufacturer ecommerce channel presence to identify market trends, pricing strategies, and product offerings What You Need to Succeed: High School Diploma required; Bachelor’s degree in business, finance, supply chain, marketing, data analytics, or related field preferred 5+ years of analytical sales, demand planning, project execution experience working with ecommerce retailers and/or DTC ecommerce platforms (e.g., Shopify, Magento) and CRM systems. Strong working experience with forecast development, identifying variance drivers and root cause resolution Experience identifying and resolving retailer disputes including but not limited to fines and shipment issues Strong financial acumen and advanced Excel knowledge, skills and experience in extracting data from multiple sources to create/discern actionable insights. Ability to apply principals of logical thinking to solve a wide range of intellectual and practical problems. Must be prepared to function within a fast paced, customer focused organization that is committed to cooperation, collaboration, and interdependence among diversified businesses and functions. Attention to detail to ensure data accuracy critical to building stakeholder credibility Ability to multi-task and be organized to manage multiple deadlines Strong relationship building and communication skills; highly motivated and organized. Ability to work effectively leveraging resources across multiple functions and geographies. Understanding of manufacturing, operations, finance, marketing, and product lifecycle management. A willingness to work collaboratively in a small solutions-oriented team with a passion to deliver results and exceed expectations. Ability to train and develop others in functional capacity Remote-based position with ability to travel up to 20% Candidates must reside in the Eastern or Central US Time Zones Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance – Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $75,000-$110,000. The actual compensation will be determined based on experience and other factors permitted by law. Bonus Eligible: Yes Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
The Installation Coordinator manages all installation projects, acting as the project manager for automatic door installations. This includes scheduling installations, coordinating with customers, and tracking materials needed for the job. | Candidates must have a High School Diploma or GED and experience as a project coordinator in a construction or industrial environment. Strong computer, communication, and interpersonal skills are essential, along with exceptional attention to detail. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Install Coordinator - Stanley Access Technologies, Columbus, OH Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Install Coordinator The Installation Coordinator is responsible for management of all installation projects. This individual acts as project manager for installation jobs, orders materials and supplies needed to complete installations as per the customers specifications, schedules installers and coordinates with customers as to job-site readiness, prepares forecasts and participates in daily and weekly operational calls. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do Manage all installation projects and act as the Project Manager for automatic door installations. Create job files, schedule installations, and coordinate with customers, salespeople, and contractors to meet project timelines. Perform pre-job site checks, schedule on-site meetings, and handle change orders as needed. Order and track materials, issuing STOs/POs, and coordinate with the Warehouse Manager and factory on material needs. Maintain and review the installation schedule daily, ensuring job readiness and technician assignments. Monitor job progress, review technician paperwork, and verify job completion per company policy/Sarbanes Oxley. Update Dynamics365 with inventory adjustments, Door ID details, and warranty information. Submit JCS and billing documents to the corporate billing department, coordinating partial billings when necessary. Track and monitor the billing database to ensure all billings are processed. What You Need to Succeed: High School Diploma or GED. Experience as a project coordinator in a construction or industrial environment. Strong computer, communication, and interpersonal skills. Exceptional attention to detail and multi-tasking ability. Candidate must be in the Columbus, OH area Additional Preferred Skills & Knowledge: Bachelor's degree in business administration or marketing. Project Management or Finance experience. Familiarity with Microsoft Dynamics 365 systems. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance – Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
Support the delivery of high-quality customer service and manage escalated customer concerns. Collaborate with internal stakeholders to enhance customer experience and drive engagement. | Candidates should have 4+ years of related experience and 1+ years of supervisory experience. Strong communication, problem-solving, and organizational skills are essential. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Customer Experience Supervisor, Canada Commercial - Remote, IN USA At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: Support the delivery of high-quality customer service via all channels. Create and support staffing strategies and schedules that support customer experience hours of operation. Drive effective achievement of department metrics, goals and objectives set by the business. Take charge of escalated customer concerns and manage them through to completion. Ensure the accuracy of standard work and accountability of CX Specialists through a regular cadence of audits and coaching. Work collaboratively and professionally with others to create positive service outcomes; promote employee and customer retention and satisfaction. Collaborate with Business Operations Training department to identify training needs and close training gaps. Build and maintain robust working relationships with key internal stakeholders, organizational leaders, and external customers to drive brand loyalty and enhance customer experience. Create and deliver accurate and timely communications, orally and in written form, to all levels of the organization, including management. Participate in or lead special projects as assigned that support continuous improvements to business processes and tools. Responsible for performance management, talent review, employee development, and talent acquisition of Customer Experience Specialists. Responsible for driving engagement by focusing on the needs of the team and individual. The CX Supervisor, Canada Commercial needs to think outside the box and actively support companywide initiatives that include, but are not limited to, inclusion & diversity, safety, and living the Allegion values. What You Need to Succeed: 4+ years related industry/service experience Bachelor’s degree preferred or equivalent years of experience 1+ years of supervisory or equivalent experience Ability to interact and communicate effectively in a matrixed organization Ability to identify areas for process improvement and collaborate with others to create and implement recommendations Excellent oral, written and presentation skills Problem solving ability in a complex environment Ability to think strategically and execute to get results Ability to design and drive performance improvement Strong organizational and time management skills Capability to manage multiple projects, manage virtual teams and gain cooperation while driving accountability Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy”. A commitment to your future with a 401K plan, offering a 6% company match and no vesting period Tuition Reimbursement Unlimited PTO Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
Provide customer service support by managing customer requests via phone, email, and online portal, ensuring timely resolution and accurate documentation. | 6+ months customer service experience, high school diploma or GED, basic PC software skills, and strong communication abilities. | Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Customer Experience Specialist I-Locks-Remote Colorado (Candidate will need to reside within 1 hour radius of Colorado Springs for team and training engagements once a month at our Colorado Springs/Security location) Work Schedule: Monday-Friday 6:00 am - 2:30 pm MST At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That's why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you're working remotely or collaborating in person, we're committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company's discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Job Summary: The Customer Experience Specialistis responsible for improving the experience of our Allegion affiliates by providing customer service support for business requests in a professional and courteous manner. What You Will Do: • Demonstrates basic knowledge of the product and product features for one assigned brand • Demonstrates basic knowledge of internal processes and system tools • Manage customer service interactions by providing accurate and efficient resolution to incoming requests via phone, email and/or the Allegion online portal. • Gain proficiency in product to understand the needs and expectations of customers. • Follow standard operating procedures to support and resolve customer requests: order status, expedite and tracking, order modifications, document reprints, initiation of returns and replacement orders, credit & debits to customer accounts, provide product pricing and availability, as well as ad hoc product inquiries as needed. • Act as customer liaison when working with cross-functional teams to resolve customer requests. • Complete initial troubleshooting on return and warranty claims and escalate to the appropriate teams as necessary. • Effectively use CRM to gather and document service requests to pass along defect free cases to supporting departments for review and resolution as applicable. • Utilize and manage appropriate ERP business systems. • Proactively monitor and follow up on customer service requests daily to ensure timely customer resolution. • Accurately document service request in CRM to ensure data integrity for root cause problem solving activities across the business. • Meet all service level agreements as assigned. • Maintain active engagement in all training activities to ensure awareness of all Allegion product, policy, guideline, and procedure changes. What You Need to Succeed: • 6+ months customer service experience in a fast-paced, collaborative, team environment • HS Diploma or GED required • Strong written and verbal communication skills • Working knowledge of PC based software applications (Microsoft Office - Outlook, Word, Excel) & basic web applications. • Ability to multi-task, prioritize, and manage time efficiently Why Work for Us? Allegion is a Great Place to Grow your Career if: • You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it". • You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. • You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! • You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: • Health, dental and vision insurance coverage, helping you "be safe, be healthy" • Competitive paid time off • A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period • Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses • Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses • Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury • Life Insurance - Term life coverage with the option to purchase supplemental coverage • Tuition Reimbursement • Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards • Employee Discounts through Perks at Work • Community involvement and opportunities to give back so you can "serve others, not yourself" • Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. • The expected Base Salary Range: $35,300 to $62,500. The actual compensation will be determined based on experience and other factors permitted by law. Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role?Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy
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