Alight Solutions

Lead and manage large-scale implementations of self-insured Disability or Leave Administration services across multiple teams and stakeholders. | 8+ years managing large health benefits projects, PMP certification, deep domain knowledge in leave/disability programs, and experience with enterprise-scale program management. | Job Description: • Responsible for the delivery of all self-insured Disability or Leave Administration services for Alight Leave Solutions and SaaS clients. • Has full accountability to bring the right combination of talent, tools and technology to successfully implement a client’s benefit program. • Leading enterprise ‑ scale, multi ‑ workstream implementations, coordinating cross ‑ functional teams across business, product, engineering, vendors, and offshore/shared services. • Driving project execution from inception through delivery and support hand off. • Managing necessary resources and ensuring they are assigned, engaged and know their roles and responsibilities. • Developing and maintaining project artifacts and conducting regular reviews to ensure all participants are aware of progress, roadblocks and risks. • Communicating proactively, clearly and frequently to the development and product stakeholders, executives, and to clients as appropriate. • Applying enterprise project management methodologies (e.g., hybrid Agile/Waterfall) to manage complex dependencies, phased releases, and parallel deployments. • Configuring Workday Financials, including internal control compliance for Spend Approver and Finance HR Process Approver security roles. • Developing and maintaining integrated master plans that align timelines, scope, resources, and financials across multiple workstreams and stakeholders. • Managing portfolio ‑ level risks, interdependencies, and change impacts, escalating systemic issues with data ‑ driven recommendations. • Contributing to and influencing enterprise delivery frameworks, tooling, and metrics to improve predictability, scalability, and quality. • Identifying cross ‑ program trends and systemic gaps; partner with leadership to define corrective actions and process innovations. Requirements: • Have a Bachelor’s in a business, management and/or technical field or equivalent work experience required. • Hold Project management (i.e. PMP) or equivalent certification. • 8+ years of experience managing large scale projects within health benefits projects. • Have In depth understanding of the implementation processes and industry standard expectations and methods. • Have deep domain knowledge of leave of absence, self-insured Disability programs or other health benefits domain. • Have Experience working with large functional teams (e.g. Product, Engineering, Claim Delivery, Offshore teams, Shared Services). • Demonstrate experience managing enterprise ‑ scale programs with multiple concurrent projects, dependencies, and stakeholders. • Display ability to influence outcomes in matrixed, large ‑ organization environments without direct authority. • Have experience applying portfolio, program, and project management discipline to drive consistent delivery outcomes. • Demonstrate ability to synthesize complex delivery information into clear, executive ‑ ready communications. • Display consulting, influencing and negotiation skills. • Be comfortable operating at both strategic and execution levels, shifting seamlessly between big ‑ picture planning and detailed oversight. Benefits: • a variety of health coverage options • wellbeing and support programs • retirement plans • vacation and sick leave • maternity, paternity & adoption leave • continuing education and training • several voluntary benefit options

Design and implement cloud-native, serverless, and AI-driven applications on AWS, leading cross-functional teams and ensuring high performance and security. | Over 10 years of experience in software engineering, deep AWS expertise, proficiency in TypeScript/Node.js, and experience with AI/ML and cloud security. | Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. The Technology organization of Alight Solutions is responsible for the life cycle planning of business applications through the phases of strategize, architect, select, deploy, operate, evolve, and retire. The Platform Leader is responsible for driving our platform vision forward, that has specific responsibility for building or configuring, maintaining or enhancing, and eventually decommissioning applications and services through their life cycle. • *US Citizenship requirements- as this role supports services provided to the federal government and/or a federal government contractor, proof will be required to verify US citizenship status at time of hire.** RESPONSIBILITIES • Architect and implement serverless, event-driven, and containerized cloud applications using AWS services (e.g., Lambda, API Gateway, DynamoDB, Step Functions, S3, ECS/EKS). • Build robust, secure, and high-performance cloud-native solutions, leveraging both front-end (Angular, TypeScript) and back-end (Node.js, Java, RESTful APIs) technologies. • Lead the design and integration of Generative AI workflows leveraging Amazon Bedrock, RAG pipelines, and knowledge-base-driven context engineering for intelligent, reliable, and extensible AI solutions. • Develop and maintain internal frameworks, reusable modules, and developer platforms to enhance developer experience, maintainability, and cloud efficiency. • Implement multi-tier architectures and RESTful microservices, integrating with upstream and downstream systems. • Manage databases with Amazon RDS (MySQL/PostgreSQL), DynamoDB, and Aurora, including both SQL and NoSQL modeling. • Design and maintain CI/CD pipelines and apply Infrastructure as Code (IaC) practices using Terraform and CloudFormation. • Employ testing frameworks and backend testing tools to ensure code quality and reliability. • Collaborate cross-functionally with product, design, and data science teams to bridge business goals with scalable cloud solutions. • Champion accessibility-first design and inclusive engineering practices across products and internal tooling. • Mentor engineers and influence architectural direction aligned with organizational growth and sustainability objectives. • Implement logging, monitoring, and distributed tracing using AWS and third-party tools (e.g., CloudWatch, X-Ray, ELK stack). • Optimize application performance and ensure high availability through AWS scaling and caching mechanisms (Elastic Load Balancer, CloudFront). REQUIREMENTS • 10+ years of experience in software engineering, cloud architecture, or full-stack application development. • Deep hands-on experience with AWS (e.g., Bedrock, Lambda, Step Functions, Redshift, Glue, ECS/EKS, IAM, S3, API Gateway, RDS, CloudFormation, EC2, Fargate, CloudWatch). • Proficiency in Python, Java, TypeScript/Node.js, or similar languages for serverless and full-stack development. • Strong grasp of context engineering, prompt orchestration, and LLM application design. • Proven success leading cross-functional engineering teams and innovating at the intersection of technology and business. • Commitment to accessibility and inclusive design principles. • Experience integrating agent-based architectures and retrieval-augmented generation (RAG) on AWS. • Understanding of application-level security, compliance, and cost optimization best practices in the cloud. • Experience with internal developer platforms, CI/CD pipelines, and observability frameworks. • Prior contributions to AI/ML product teams or open-source cloud frameworks. • Skilled in serverless and containerized application design and deployment using AWS SAM, Docker, and ECS. • Experience in implementing secure authentication and authorization using AWS Cognito, OAuth2.0, and JWT. • Strong proficiency in database management with Amazon RDS, DynamoDB, and Aurora, including SQL and NoSQL modeling. • Good working knowledge of testing frameworks and backend testing tools like JUnit. • Strong exposure to Agile and Waterfall methodologies, with a focus on continuous delivery and iterative development. • Adept in version control and configuration management tools including GitHub, Bitbucket, and AWS CodeCommit Alight requires all virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. #Li-Remote O&T 2026 We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 130,000.00 USD Maximum : 170,000.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

Administering benefit plans, analyzing data, and providing client support with a focus on automation and accuracy. | Requires 2+ years of benefits experience, strong Excel skills, and the ability to manage complex data and client needs. | About the position Are you looking for a new opportunity with a goal-oriented team? Looking for a great place to work? Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. About the Role The Benefits Administrator is responsible for data maintenance, administration, and providing subject matter expertise to team and client. Responsibilities • Assessing situations with a broad view, develop and implement strategic approaches • Administering benefit plans and providing subject matter expertise to client • Understanding unique benefit plan structure with complex eligibility and apply specific benefit rules • Using Excel skills to match, reconcile, analyze, identify potential issues, and/or create custom reports from multiple data files and sources • Reviewing client requests and determine best approach to meet client needs • Tracking and complete weekly, monthly quarterly and annual processes to ensure completion and accuracy • Assisting participants with eligibility issues and inquiries and Perform other work duties as assigned. • Researching requests and provide accurate and timely responses. • Identify and implement automation opportunities • Other as they occur to ensure client satisfaction. Requirements • Possess bachelor or equivalent work experience required • Possess analytical, problem-solving, and organizational skills • Able to quickly master and apply new concepts • Possess project and client management experience • Possess intermediate to advanced skill level in Excel. • Ability to work independently as well as part of a team. • Able to adapt with changing priorities results-oriented environment, Limited travel may be required. • Possess verbal, written, and interpersonal communication skills and the ability to facilitate effective conversations with client and internal team. • Possess four or more years of professional office work experience . • Possess two or more years of Benefits (ideally Health and Welfare) experience. Benefits • We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

Provide specialized administrative support to client benefits teams, facilitate client training, support system acceptance testing, deliver analytics reports, and serve as liaison for claims and internal resources. | Knowledge of Disability Management, FMLA, Workers Compensation, project management skills, relevant leave and disability experience or education, computer data entry skills, and professionalism handling confidential information. | This a Full Remote job, the offer is available from: United States, Illinois (USA) Are you a fast learner who is fascinated by Client interactions? Do you have experience in leave and disability? Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. About the Role This role serves as a specialized administrative extension of the Customer Success Executive team. They provide support to the client’s benefits team and the client’s employees. They provide personalized service to clients and ensure the client’s needs and questions are taken care of. Responsibilities • Working knowledge of internal systems, including but not limited to; LeavePro, 360, Jira, NXT, Self -Service Portal. Facilitating reporting across other applications and platforms. • Supporting Client LeavePro and or 360 system acceptance testing. • Leading client training for self-service portal, application and or platform training. • Working collaboratively with stakeholders to identify trends in service/claims. • Attending Client Services and Operations meetings and calls and conducting follow-up to stakeholders. • Recommending process improvements and ways to streamline and following change management approval process. • Maintaining all related documents, files and legal requests with a high level of confidentiality and professionalism. • Partnering with Customer Success Executive, Operations, and/or Business Intelligence to deliver analytics reports as needed. • Serving as a liaison to assist members filing claims and navigating internal resources for high-priority employees. Requirements • Demonstrate knowledge of Disability Management, FMLA, and Workers Compensation and Payroll. • Experience in Project management is a skill or requirement essential to be high performing in the role. • Have education or a combination of relevant experience in leave and disability. • Have computer skills in data entry and attention to detail. • Maintain diplomacy, good judgment, professionalism, analytical skills, and the ability to handle confidential information. Alight requires all virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 54,000.00 USD Maximum : 66,000.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.This offer from "Alight Solutions " has been enriched by Jobgether.com and got a 85% flex score.

Handle high volume inbound calls to assist clients with healthcare benefits, 401k, payroll, and HR-related inquiries while processing transactions and managing customer interactions. | Requires 4 years customer service experience or equivalent education, strong communication skills, ability to multitask, flexibility to work shifts, and reliable high-speed internet for remote work. | Customer Care Representative, Human Resources We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). This role requires that qualified candidates must reside in one of the following states: • East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, Mississippi, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia • Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin • West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming • ***Only applicants from locations above will be considered. **** Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . This role is designed for people who have strong empathy and communication skills. Days are spent interacting with people over the phone to help them with questions they have about their healthcare benefits, 401k savings and retirement plans, leaves of absences and payroll. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. We Offer You A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: • A full Benefits Package, starting on your first day of employment • Health, Dental, Vision, Life Insurance and more. • A 401k plan that includes a corporate match. • Paid Time Off • Three weeks (15 days) of paid vacation • Eleven paid holidays per calendar year (9 fixed and 2 floating) • 6 paid wellness days • Career Development & Growth:  We provide ongoing training, coaching and development. We reward continuous improvement and encourage you to own your own development.  Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources The CCR I role is a learning/developing role in the hierarchy of the CCR career path. CCR I’s will be provided with training in a domain area (pension, 401k, health, HR plans, etc.), how to use tools & resources, how to manage a customer interaction, and client specific training. Once a CCRI begins handling customer interactions (following training) they will be expected to develop their skillset and promote to the CCR II role. CCR I’s are expected to advance to CCR II in the first 15 months of their role. As a Customer Care Representative, a typical day may include the following: • Handling a high volume of inbound calls from our clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Proficiency will develop on the job. • Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. This may include additional research and ongoing casework. • Initiating outbound calls to update customers on pending cases or other topics. • Leveraging your computer navigation skills to navigate a robust set of tools/systems - toggle between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well. • Communicating with third parties to research and assist customers with updates or inquires. Required Experience: • At least 4 years of customer service experience, or a combination of education and experience: • High School diploma and 4 years of customer service experience, OR • Associate’s degree and 2 years or customer service experience, OR • Bachelor’s Degree • A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction • Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment • Ability to receive and immediately apply constructive feedback • Ability to multi-task using several Windows applications at once while assisting a customer on the phone • Flexibility to work a specified shift and extended hours as necessary • Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 20 Mbps/20 Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. To confirm whether your internet has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Preferred Experience: • Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com . Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Under Department of Labor Regulations (29 CFR Part 471) federal contractors and subcontractors are required to inform employees of their rights under the National Labor Relations Act: https://bit.ly/DOLgov We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 34,000.00 USD Maximum : 38,000.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

Develop and execute health navigation and wellbeing product strategies, lead cross-functional teams, ensure compliance, and optimize product performance. | Bachelor’s degree required with advanced degree preferred, proven health and wellness product management experience, knowledge of healthcare navigation and emerging AI technologies, strong leadership, analytical and communication skills, and familiarity with healthcare regulations. | Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Position Overview: We are looking for a Health Navigation and Wellbeing leader to develop and execute the strategy and roadmap for our health navigation and wellbeing products. This role will lead cross-functional teams to deliver high-quality products on time and within budget, ultimately enhancing member navigation and healthcare outcomes. The ideal candidate will have a deep understanding of healthcare navigation, wellbeing, total population health, product management expertise, agentic AI, and a commitment to advancing member engagement. The ideal candidate will identify opportunities for integration between the two products, leveraging a best in market approach to differentiate how Alight Health Navigation and Well are positioned in the market. The candidate should also incorporate an AI forward approach to solving omnichannel approaches for health navigation and wellbeing. Key Responsibilities: Health and Wellbeing Product Strategy & Roadmap: Develop and execute the strategy and roadmap for health navigation and wellbeing products, ensuring alignment with company goals and member-centered care initiatives with a focus on improved ROI, outcomes, and member engagement. Cross-Functional Leadership: Lead cross-functional teams, including sales, marketing, software engineering, technology, and other internal stakeholders, to deliver products that meet high standards of quality, timeliness, and budget. Stakeholder Collaboration: Collaborate closely with stakeholders across teams, ensuring that customer needs and market trends are fully integrated into product development. Market Research & Analysis: Conduct market research and analysis to identify opportunities, inform product decisions, and stay ahead of industry trends. Compliance & Standards: Ensure compliance with healthcare regulations (e.g., HIPAA) and industry standards in all health navigation and wellbeing products. Product Performance & Optimization: Monitor and analyze product performance metrics, making data-driven decisions to optimize and improve products continuously. Product Communication: Clearly communicate the product vision, strategy, and progress to senior leadership and other stakeholders, fostering alignment and support. Qualifications: Bachelor’s degree in a related field (e.g., Healthcare, Business, Computer Science). Advanced degree preferred. Experience: Proven experience in health and wellness product management, with a strong track record of successfully managing wellbeing, health navigation and/or digital health products. Industry Knowledge: Excellent understanding of healthcare navigation, wellbeing, member engagement, digital health technologies and emerging technologies such as agentic AI and digital therapeutics. Leadership Skills: Strong leadership and team management abilities, with a proven ability to work effectively with cross-functional teams and stakeholders. Analytical Skills: Strong analytical and problem-solving skills, with the ability to make data-driven decisions and optimize product performance. Communication Skills: Excellent verbal and written communication skills, with the ability to present and communicate product strategy and progress to diverse audiences. Regulatory Knowledge: Familiarity with healthcare regulations and standards, including HIPAA compliance. Technical Skills: Experience with healthcare data, analytics, digital health technologies and emerging AI strategies is highly desirable Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : USD Maximum : USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.