Algolia

Lead technical pre-sales activities and act as a bridge between customers and product teams to ensure product fit and advocate customer needs. | At least 2 years in a customer-facing technical role with proficiency in software development languages like JavaScript, Java, or Python, plus strong communication skills. | At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 18,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. The Solutions Engineer is a critical part of the go-to-market team, working closely with the sales and solutions organizations, playing a major role in the revenue attainment of the company and the adoption and best practices of our customers. The Algolia Solutions Engineer is responsible for delivering the technical win and product fit on opportunities and accounts. They lead the technical pre-sales relationship, work closely with Account Executives, demonstrate the product and architecture, overcome objections, and offer creative and consultative solutions. The Algolia Solution Engineer is both a highly technical product expert and a skilled relationship builder. They are comfortable showing an engaging communications experience to a CTO or developing a prototype with the API in communication with customer software engineers. The ideal candidate gets excited talking to engineers, product managers, and CTOs, and also knows how to distill technical concepts to business value for all types of buyers. The SE also is an important advocate for customer interests towards product development interfacing with R&D, creating compelling technical content, enabling other groups, and working on cross-company initiatives. Our priorities are determined by a single question: what will help our customers be more successful with Algolia? YOUR ROLE WILL CONSIST OF: Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions Understand customer goals and how Algolia’s solution can address those needs. Assist in the Sales process including technical discovery, technical demo, Proof of Concept (POC), RFP responses. Leverage the tools, frameworks, and partners of the Algolia ecosystem to validate technical and functional fit. Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process in order to ensure highly successful onboarding YOU MIGHT BE A FIT IF YOU HAVE: 2+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space Previous software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C Experience with data formats and data transformation Great oral and written communication skills Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail Obsessed with Solving Customer Problems Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure) NICE TO HAVE: Bilingual fluency in Spanish and/or Portuguese A background in the search industry or e-commerce Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, Commercetools and alike Knowledge in Analytics, SEO #LI-Remote Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual total cash compensation range (base salary and commission) for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. On-Target Earnings Pay Range $149,500—$193,500 USD FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule. WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background. IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind: Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page. All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information. We’ll never ask for payments, purchases, or financial details during the hiring process. READY TO APPLY? If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!

Design and automate security controls and detection mechanisms to protect infrastructure and customer data while partnering with engineering teams to integrate security into development pipelines. | 3-6 years experience in security engineering with scripting and cloud security proficiency, managing SIEM, EDR, and threat detection tools. | At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, Information Security is built into everything we do. It is not an afterthought; it’s a core design and operational principle. Our Information Security team ensures that trust, privacy, and resilience are embedded throughout our infrastructure, products, and internal processes. As Algolia continues to expand globally, we are growing our Information Security team to match that scale. We are seeking a North-American based, pragmatic, technically strong, and collaborative information security engineer to strengthen our Information Security posture and enable the company to innovate securely and confidently. What You’ll Do Design and automate controls, detection mechanisms, and tooling to improve the Information Security of Algolia’s infrastructure and products Research, evaluate, and recommend new Information Security technologies, techniques, and frameworks Design, implement, and maintain information security monitoring and remediation systems that move the needle in protecting Algolia’s customers’ data, and protecting Algolia’s systems and data Partner with engineering and product teams to integrate Information Security into new features, systems, and development pipelines Contribute to improving Information Security standards, processes, and best practices across the company Conduct Information Security risk assessments and threat models of core systems, services, and third-party vendors (this does not include answering customer third-party risk assessment questionnaires). Participate in and sometimes lead Information Security incident response activities and post-incident analysis Support ongoing and emerging Information Security and compliance initiatives (e.g., SOC 2, Type II, ISO 27001, C5, GDPR) Manage and enhance Algolia’s public bug bounty and vulnerability disclosure programs What We’re Looking For 3–6 years of experience in Information Security engineering, infrastructure protection, or related technical domains Proficiency in scripting or automation with at least one language (Python, Bash, Go, or similar) is required. Experience with Kubernetes is preferred. Strong understanding of Information Security principles for modern cloud environments (AWS, GCP, or Azure) as well as operations in datacenters. Strong understanding of, comfort with, and at least three years of experience in operating, configuring, and managing log management / SIEM, threat detection and posture management, endpoint detection and response, SAST, SOAR, CTI, and other table-stakes information security systems with strong preference to at least one year of experience with deep use of Crowdstrike or Obsidian (preferably both). Knowledge of common internet Information Security threats, attack vectors, and mitigation strategies Solid understanding of computer systems, networks, and low-level protocols from an Information Security perspective Experience in incident detection, response, and vulnerability management Excellent communication skills, with the ability to explain Information Security risks and concepts to both technical and non-technical audiences Clear ability to collaborate with VP of Information security to advise on next steps and to work independently to achieve business outcomes - rather than a ticket based approach. Full professional proficiency in English Nice to Have Experience scaling Information Security programs in high-growth SaaS organizations (10,000+ customers, $50–200M ARR range) Cloud-specific Information Security certifications or equivalent training (e.g., AWS Security Specialty, GCP Professional Security Engineer) Experience with complex secrets management systems such as Hashicorp Vault Experience contributing to Information Security communities, such as bug bounty triage, open-source security tools, or Capture the Flag events Background in privacy engineering, threat modeling, or secure software design Why You’ll Love Working Here A culture that values continuous learning, curiosity, and collaboration in Information Security A global, remote-friendly team that treats Information Security as an enabler of innovation Opportunities to make a measurable impact on the Information Security of systems used by millions of end users Ongoing professional development and support as the Information Security landscape evolves Location: Remote or hybrid (depending on region) within the Eastern or Central timezones In the US Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual base salary compensation range for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. Base Salary Pay Range $136,400—$149,429 USD FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule. WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background. IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind: Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page. All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information. We’ll never ask for payments, purchases, or financial details during the hiring process. READY TO APPLY? If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!

Lead technical pre-sales process, develop custom prototypes, and advocate customer needs. | 4+ years in customer-facing technical role with front-end or back-end development experience and ability to communicate technical concepts. | At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. The Senior Solutions Engineer is a critical part of the go-to-market team, working closely with the sales and solutions organizations, playing a major role in the revenue attainment of the company and the adoption and best practices of our customers. The Algolia Senior Solutions Engineer is responsible for delivering the technical win and product fit on opportunities and accounts. They lead the technical pre-sales relationship, work closely with Account Executives, demonstrate the product and architecture, overcome objections, and offer creative and consultative solutions. The Algolia Senior Solution Engineer is both a highly technical product expert and a skilled relationship builder. They are comfortable showing an engaging communications experience to a CTO or developing a prototype with the API in communication with customer software engineers. The ideal candidate gets excited talking to engineers, product managers, and CTOs, and also knows how to distill technical concepts to business value for all types of buyers. The Senior SE also is an important advocate for customer interests towards product development interfacing with R&D, creating compelling technical content, enabling other groups, and working on cross-company initiatives. Our priorities are determined by a single question: what will help our customers be more successful with Algolia? YOUR ROLE WILL CONSIST OF: Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem. Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world. Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding YOU MIGHT BE A FIT IF YOU HAVE: Obsessed with Solving Customer Problems 4+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space Previous software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React, Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C Experience with data formats and data transformation Great oral and written communication skills Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail Experience in the search or ecommerce or martech industry Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure) NICE TO HAVE: Bilingual fluency in Spanish and/or Portuguese Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike Familiarity with emerging concepts in agentic AI systems (e.g., autonomous reasoning, tool use, or multi-agent orchestration). Knowledge in Analytics, SEO #LI-Remote Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual total cash compensation range (base salary and commission) for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. On-Target Earnings Pay Range $181,500—$234,900 USD FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule. WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background. IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind: Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page. All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information. We’ll never ask for payments, purchases, or financial details during the hiring process. READY TO APPLY? If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!

Design technical solution patterns and guide product implementation while collaborating with product and engineering teams. | Requires 5+ years in technical consulting with front-end and back-end proficiency, strong ecommerce or search background, and senior executive engagement ability. | At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. Algolia, the leader in providing industry grade search and discovery tools to drive richer, more powerful engagement and success capabilities, is seeking a Solutions Architect to accelerate technical success and product adoption. You'll collaborate closely with enterprise customers, owning Algolia solution patterns and offering trusted advice for successful implementation. Additionally, you'll influence the product roadmap and facilitate tailored solutions, both internally and externally, to enhance customer success. As a Solutions Architect, your role involves guiding customers in design, strategy, and best practices for Algolia product deployments. We're looking for candidates with a development and consulting background, technical expertise, and strong relationship skills to drive outstanding outcomes across business units and product teams. THE ROLE WILL CONSIST OF: Be a Trusted Advisor; engage with our customers’ technical architects and business stakeholders to provide high-quality technical solutions and product training to drive successful customer outcomes Link business processes with product technical solutions Execute delivery methodology to drive projects to completion on time and on budget Troubleshoot key customer implementation issues and demonstrate ability to drive successful resolution Prototype and catalog new solutions to fit business pain points Consult on architecture, indexing, searching, and UI best practices Expand relationship and product usage within the enterprise segment Engage in customer calls and on-site visits to help inform and align on product roadmaps for future partnership growth Aid in the development of detailed action plan, roadmap, prototype, final recommendation document, SM Action Plan and Retrospective Partner with Success Management and Engagement Manager and other internal roles to understand project goals and deliverables Create and increase reusability of solutions content (blog posts, workshop tutorials, etc), tooling, and internal projects Build out tooling and/or collateral to help scale customer engagement Inform and ultimately evolve product ecosystem by listening and advocating for customers technical needs Work with Engineering to track and resolve feature requests and bugs Meet with Product to stay informed on the latest changes to Algolia ecosystem and disseminate internally and to customers as appropriate REQUIRED SKILLS / EXPERIENCE: 5+ years experience in a customer-facing, deeply technical, and consultative role Experience working with ecommerce or search technologies Polished consulting skills Keen awareness of sensitive client topics Capability to tactfully navigate and effectively address client messaging and recommendations Proficient in Javascript/HTML/CSS for the front-end Proficient in a backend framework (i.e. node, Rails, Django, etc.) Ability to establish credibility and rapport with Senior Executives and technical and non-technical team members Excellent analytical and problem solving skills with a history of hands-on project management of large and small initiatives Ability to prioritize tasks effectively with a high-level of attention to detail Ability to quickly define dependencies, issues, and outline mitigation plans against risks Ability to work under tight deadlines while being flexible and responding to changing business and technical conditions Ability to communicate effectively to both the technology and business communities Consistent history of business-building successes and passion for results NICE TO HAVE: Spanish or Portuguese Speaking Backend/frontend mobile development Analytics, A/B testing Familiarity in relevant verticals: E-commerce/ Search/ CMS/ DXP Project management experience Experience within search domain and search-as-a-service companies Experience at our current stage and beyond (high growth, lots of change and building internal infrastructure) Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual total cash compensation range (base salary and commission) for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. On-Target Earnings Pay Range $144,000—$207,000 USD FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule. WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background. IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind: Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page. All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information. We’ll never ask for payments, purchases, or financial details during the hiring process. READY TO APPLY? If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!

Lead and oversee all internal and external communication strategies, build media and stakeholder relationships, manage crisis communications, and develop a high-performing communications team. | 15+ years in communications with 7+ years in senior leadership, strong strategic leadership, media relations expertise, crisis management experience, and exceptional executive communication skills. | At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! We are seeking a VP of Communications to lead and enhance our internal and external communication strategies. This leadership role involves overseeing all communication initiatives to ensure consistent and positive messaging that aligns with Podium’s mission and values. Key Responsibilities: • Executive Communication Strategy: Define and drive Podium’s global communication vision, aligning strategies with organizational objectives and positioning the company as an industry leader. • Brand Stewardship & Public Voice: Serve as a primary spokesperson and guardian of Podium’s reputation, ensuring consistent, compelling, and authentic messaging across all platforms. • Media & Stakeholder Relations: Build and maintain high-level relationships with media, industry influencers, investors, and other key stakeholders to strengthen Podium’s influence and visibility. • Crisis & Issues Leadership: Oversee crisis communication planning and execution, advising the executive team and Board on reputational risk, and ensuring swift, effective responses. • Executive Team Partnership: Collaborate closely with the CEO, CPO, and leadership team to support strategic initiatives, thought leadership, and organizational change communications. • Organizational Alignment: Ensure communication strategies are integrated across marketing, product, HR, and operations to advance enterprise-wide goals and foster cultural cohesion. • Team Development & Leadership: Lead, inspire, and scale a high-performing communications organization, cultivating talent and driving innovation in messaging, storytelling, and channel use. Qualifications: • Educational Background: Bachelor’s degree in Communications, Public Relations, Marketing, or related field; advanced degree strongly preferred. • Extensive Experience: 15+ years in communications, public affairs, or related disciplines, including 7+ years in senior leadership with demonstrated impact at the enterprise level. • Strategic Leadership: Proven ability to shape corporate narrative, influence stakeholders, and deliver communication strategies that drive measurable business outcomes. • Media & Industry Expertise: Deep relationships with top-tier media, analysts, and thought leaders, with a record of securing high-value visibility. • Crisis & Reputation Management: Demonstrated success navigating complex, sensitive issues and guiding executive decision-making under pressure. • Executive Communication Skills: Exceptional writing, storytelling, and presentation skills, with the ability to simplify complexity and inspire diverse audiences. Compensation: $245,900 - $262,704 Annually - The posted compensation range reflects the base salary for this position, Salary for this role is commensurate with prior experience. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. Who we are: We pride ourself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. We power more than 30 billion search requests a week – four times more than Microsoft Bing, Yahoo, Baidu, Yandex and DuckDuckGo combined. Algolia does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Benefits: The annual total cash compensation range (base salary and commission) for this role reflects US market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. FLEXIBLE WORKPLACE STRATEGY Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. While we have a global presence with physical offices in Paris, NYC, London, Sydney and Bucharest, we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Please note that positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the nature of the role it may be available with either a hybrid-remote or in-office schedule.

Manage software and service relationships with major vendors and administrate the IS and IAM tech stack. Coordinate across teams to design and manage effective internal SaaS deployments while ensuring the safety of products and people. | Candidates should have 7+ years of technical support and IT management experience, along with a Master's in Computer Science or equivalent. Expertise in macOS, Windows, and familiarity with Linux is also required. | Algolia is an aggressively positioned, post-series D SaaS company focused on AI driven Search as a Service. We are looking for a Senior IT Application engineer for a remote position in the United States. This is a succession position that will be split 70/30 in application management and project management. This position may have up to 10% travel. The Algolia IT team cares about the needs of our organization and the satisfaction of our end users. We are candid in communicating what needs to be done and we have the grit to see myriad tasks and projects completed during daily and quarterly timeframes. We trust each other, demonstrate respect for each other and are willing to ask for and provide help to each other. Cultural fit: You want to work in an international environment. You value the strength diversity provides. You love being part of a team that exists in the operations nexus. You are excited to support a primarily remote organization. Critical traits: You learn fast and retain well. You prioritize tasks effectively and self-initiate completion. You build relationships with non-IT stakeholders efficiently. You are adaptable in a fast-changing environment. You can demonstrate excellent communication skills. Application Responsibilities: Manage software and service relationships and associated contracts with major vendors. Study and master the Algolia user tech stack, inside and outside of IT, including both fine-level details and overarching strategic goals. Administrate the IS and IAM tech stack with specialization in Okta, Gsuite, Atlassian, Obsidian and Slack. Coordinate across Algolia teams to design and manage effective and efficient internal SaaS deployments. Ally with Information Security and Infrastructure teams to maintain the safety of our people and products. Create documentation to enable end users to interact with our hardware and software systems. Engage in the development of less experienced engineers. Requirements 7+ years of technical support experience. 7+ years managing IT environments. A Masters in Computer Science or its equivalent. Expertise with macOS and Windows as well as familiarity with Linux. Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure) #LI-Remote Algolia is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual base salary compensation range for this role reflects US market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. Remote US: Base Salary Pay Range $133,000—$166,667 USD FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. While we have a global presence with physical offices in Paris, NYC, London, Sydney and Bucharest, we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Please note that positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the nature of the role it may be available with either a hybrid-remote or in-office schedule. ABOUT US: Algolia prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. Algolia powers more than 30 billion search requests a week – four times more than Microsoft Bing, Yahoo, Baidu, Yandex and DuckDuckGo combined. Algolia is part of a cadre of innovative new companies that are driving the next generation of software development, creating APIs that make developers’ lives easier; solutions that are better than building from scratch and better than having to tweak monolithic SaaS solutions. In 2021, the company closed $150 million in series D funding and quadrupled its post-money valuation of $2.25 billion. Being well capitalized enables Algolia to continue to invest in its market leading platform, to better serve its thousands of customers–including Under Armor, Petsmart, Stripe, Gymshark, and Walgreens, to name just a few. WHO WE'RE LOOKING FOR: We’re looking for talented, passionate people to build the world’s best search & discovery technology. As an ownership-driven company, we seek team members who thrive within an environment based on autonomy and diversity. We're committed to building an inclusive and diverse workplace. We care about each other and the world around us, and embrace talented people regardless of their race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability and socioeconomic background. READY TO APPLY? If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!