Aledade

Assist counsel with employment and litigation cases including research, document management, and implementing AI solutions. | Requires six years paralegal experience with employment law, litigation, discovery, legal operations, and AI tool proficiency. | Assist Employment and Litigation counsel with managing active cases, collect and organize company documents and data, research employment statutes, regulations and key case law and report findings to counsel, implement AI solutions specific to synthesizing case-specific information, assist with insurance and financial reporting. Primary Duties: • Case-specific paralegal work - including maintaining case calendars, managing discovery needs, collecting and organizing documents & data, scheduling interviews, working with outside counsel, etc. • Conduct legal research on employment statutes, regulations, and case law. Synthesize findings into clear summaries to support legal decision-making. • Implement and maintain legal technology & AI solutions to enhance service delivery and streamline processes • Assist in managing outside counsel and vendors, overseeing budgets, billing, etc. Minimum Qualifications: • Minimum of six years of experience as a paralegal, with substantial experience in employment law and litigation. • Familiarity with employment law fundamentals: Title VII, ADA, FMLA, FLSA, and state equivalents. • Proven expertise in discovery and e-discovery technology and processes. • Experience in legal operations, including managing outside counsel, vendors, budgets, and billing. Preferred Qualifications: • Hands-on experience using AI tools in a legal or professional context — e.g., using Claude, ChatGPT, CoCounsel, NotebookLM, Harvey, or similar for research, drafting, or summarization. • Ability to evaluate AI output critically: knowing when to trust it, when to push back, and how to prompt effectively. • Genuine enthusiasm for, and proficiency with, legal technology solutions, AI tools, and project management methodologies. Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: • Flexible work schedules and the ability to work remotely are available for many roles • Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners • Robust time-off plan (21 days of PTO in your first year) • Two paid volunteer days and 11 paid holidays • 12 weeks paid parental leave for all new parents • Six weeks paid sabbatical after six years of service • Educational Assistant Program and Clinical Employee Reimbursement Program • 401(k) with up to 4% match • Stock options • And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Assist employment and litigation counsel with case management, legal research, document organization, and implementing AI solutions. | Requires minimum six years paralegal experience with employment law and litigation expertise, plus familiarity with legal technology and AI tools. | Assist Employment and Litigation counsel with managing active cases, collect and organize company documents and data, research employment statutes, regulations and key case law and report findings to counsel, implement AI solutions specific to synthesizing case-specific information, assist with insurance and financial reporting. Primary Duties: • Case-specific paralegal work - including maintaining case calendars, managing discovery needs, collecting and organizing documents & data, scheduling interviews, working with outside counsel, etc. • Conduct legal research on employment statutes, regulations, and case law. Synthesize findings into clear summaries to support legal decision-making. • Implement and maintain legal technology & AI solutions to enhance service delivery and streamline processes • Assist in managing outside counsel and vendors, overseeing budgets, billing, etc. Minimum Qualifications: • Minimum of six years of experience as a paralegal, with substantial experience in employment law and litigation. • Familiarity with employment law fundamentals: Title VII, ADA, FMLA, FLSA, and state equivalents. • Proven expertise in discovery and e-discovery technology and processes. • Experience in legal operations, including managing outside counsel, vendors, budgets, and billing. Preferred Qualifications: • Hands-on experience using AI tools in a legal or professional context — e.g., using Claude, ChatGPT, CoCounsel, NotebookLM, Harvey, or similar for research, drafting, or summarization. • Ability to evaluate AI output critically: knowing when to trust it, when to push back, and how to prompt effectively. • Genuine enthusiasm for, and proficiency with, legal technology solutions, AI tools, and project management methodologies. Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.

Lead IAM team to develop security roadmap and manage risks across the organization. | Requires 15+ years experience with deep IAM expertise and leadership in complex security teams. | As a Senior Director of Security, you will lead efforts that are focused on protecting patients, our employees, and Aledade as a whole. Our technology saves lives and improves the mental and physical health for millions of people. At Aledade, we empower primary care physicians with technology to keep their patients healthy, preventing unnecessary hospitalizations. In this role, you will lead and develop the IAM team, develop an IAM roadmap by working closely with various departments, including engineering and corporate systems, to ensure that key threats and risks are managed. In this role, you will lead by example of being a highly technical leader who collaborates well and delivers high business impact on multiple projects of increasing dependencies and ambiguity. \n Primary Duties Impact: Balance short and long-term business impact by developing strategies to manage risks. People: Develop outstanding teams using a combination of world-class-hiring and direct-timely-actionable feedback to develop security talent. Execution: Set aggressive yet clear goals and remove all roadblocks for the team to achieve them. Collaboration: Develop strong relationships and work cross-functionally with many partners across organizations and functions, and as a result, increase the impact of the team’s work. Company: Work closely with company-wide leaders to drive excellence in our processes and systems that protect patients, our employees, and Aledade as a whole. Minimum Qualifications BS (or higher) in Computer Science, Cybersecurity, Engineering, 15+ years of experience in designing, building, or operating data protection services 9+ years of building and leading highly complex, technical security teams Preferred KSAs Developing and delivering a multi-year vision and strategy with incremental quarterly deliverables with cross-functional efforts that span multiple teams Demonstrated proficiency in attracting, hiring, and coaching world-class engineers and managers Demonstrated experience in taking ownership of the technology decisions, while delegating and empowering team members. Working knowledge of health-tech systems, like Electronic Health Records, Clinical data, etc. IAM specific Experience: Experience with Identity & Access Management (IaM) systems and practices In-depth knowledge of authentication protocols, authorization mechanisms, and directory services Strong proficiency implementing IaM solutions within very complex environments Familiarity with regulatory compliance and security standards Experience generating automated metrics to measure service and program effectiveness and consistency Strong communication skills, both written and verbal, with the capability to articulate complex security issues to a diverse audience Experience with tools in our security stack strongly preferred: Okta, Auth0, Amazon Web Services, Azure, Google Workspace, etc. Physical Requirements Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. \n Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Develop and scale AI core platform infrastructure focusing on reliability, observability, and generative AI architectures while mentoring junior engineers. | Bachelor's degree with over 6 years full-stack engineering experience, 3+ years in SQL, technical decision-making, and coaching. | As a Senior Software Engineer II at Aledade, we maintain, improve, and expand our web application and data pipelines. We're looking for engineers who know that writing new code is not always the solution to a problem, but when technological changes are needed they create secure, maintainable, performant, correct, scalable, and stable solutions to the complex and unique challenges in our corner of the healthcare industry. They embrace strategies that minimize risk, leaning towards observability, alerting, metrics, high test coverage, and frequent releases that incrementally build value. This role will focus on platform reliability, observability/OTEL, auth + networking integrations, runtime scalability, and future memory/governance platform work. \n Primary Duties: Develop and implement scalable and performant solutions. Partner, as a peer, with Engineering Managers, Product Managers, and stakeholders throughout Aledade to develop and execute technical roadmaps using Agile processes. Mentor and coach more junior engineers including thorough pull request reviews for other developers and be receptive to critical feedback on your own work. Minimum Qualifications: BS/BTech (or higher) in Computer Science, Engineering or a related field. 6+ years experience as an engineer building full-stack web applications as part of a cross-functional team. 3+ years of experience working with SQL or other database querying language on large multi-table data sets. 3+ years of experience acting as a trusted technical decision-maker in a team setting, solving for short-term and long-term business value. 3+ years of experience coaching other engineers. Responsibilities: Deep AWS + infrastructure experience. Networking and distributed systems knowledge. Auth/authz experience (IAM, OAuth, API gateways, service-to-service auth, etc.). Experience working with enterprise security/compliance requirements. Some familiarity with LLM/agent ecosystems (Bedrock, LangGraph, LiteLLM, MCP, OpenAI APIs, Claude Code, etc.). Improve AI/ML infrastructure for model development, training, and deployment, with a focus on large language models and other generative AI architectures. Design multi-year vision, shaping the direction of crucial generative AI areas - text generation, image synthesis, multimodal models, and personalized content creation. Architect systems to enhance the capabilities and relevance of AI models, making complex data sets more accessible and actionable. Design and implement prompt engineering strategies to effectively guide generative AI models. Work closely with Product Management, Practices, Sales, Customer Success, and other stakeholders to identify and prioritize applied AI use cases within the organization. Analyze product usage patterns and trends to make data-driven decisions and forecasts for generative AI applications. Maintain the security of protected patient health information and ensure compliance with relevant regulations in the context of AI. Contribute to the development of APIs and interfaces for integrating generative AI capabilities into existing healthcare systems and applications. \n

Build AI plugins and connectors to optimize developer workflows and manage integrations with various tools. | Bachelor's degree and 5+ years of professional software engineering experience with modern stacks and agentic coding tools. | Aledade's AI Enablement team enables, educates, and supports the Product, Tech, and Analytics (PTA) organization in adopting developer-centric AI tools (Claude Code, MCP, plugins, skills, hooks). The Forward-Deployed Engineer (FDE) embeds directly with a PTA cohort — Point of Care, Risk, Data, or another team — to unblock AI adoption on the ground: shipping plugins and skills tailored to that team's workflows, integrating their tools through the MCP Gateway, and turning hard-won lessons into reusable patterns for the broader platform. This is the role for engineers who think like internal consultants: meet teams where they are, build what they need today, and feed durable wins back into the marketplace and installer that the rest of Aledade depends on. \n Primary Duties: Embed with a PTA cohort and ship targeted enablement. Pair with engineers, PMs, and analysts on the assigned team; build plugins, skills, hooks, and connectors that solve their highest-friction workflows; measure adoption and impact. Productize wins into the platform. Generalize cohort-specific work into reusable plugins, skill templates, and patterns published to the Claude Code Plugin Marketplace; document authorship guides; reduce the activation cost for the next cohort. Integrate new tools through the MCP Gateway + AWS connector layer. Add and harden MCP server integrations (Glean, Slack, Jira, Snowflake, Salesforce, Databricks, etc.) to the gateway; partner with security and platform owners on auth/scopes/observability. Feed back to the platform team and AI Unlock program. Contribute to roadmap and quarterly milestones; participate in office hours and brownbags as a practitioner; surface blockers (security, BAA, cost, throttling) early. Support adoption health. Help close the long tail of repos with no .claude/ config; mentor cohort engineers on agentic-coding patterns; on-call rotation for marketplace-published artifacts. Minimum Qualifications: BS/BTech (or higher) in Computer Science, Engineering or a related field. 5+ years professional software engineering experience Production experience with at least one modern application stack (Python, TypeScript/Node, Go, or similar) and modern CI/CD. Demonstrated ability to ship end-to-end in unfamiliar codebases — e.g., consulting, forward-deployed, solutions, or platform-adjacent backgrounds. Direct hands-on experience with one or more agentic coding tools in a production or near-production setting (Claude Code, Cursor, Cody, Copilot agents, Aider, or equivalent). Strong written communication: comfortable producing documentation, runbooks, and educational artifacts for engineers who weren't in the room. Preferred KSA’s: Experience authoring or maintaining MCP (Model Context Protocol) servers, Claude Code plugins, skills, hooks, or comparable LLM-tooling integrations. Background in healthcare technology, HIPAA-regulated environments, or PHI-handling systems. Prior FDE / customer-facing engineering / solutions architect / TPM-with-IC-chops experience. Familiarity with Aledade's stack (Python/FastAPI, Vue/TypeScript, Postgres, AWS, Auth0, Datadog, Sumo Logic) is a plus but not required. Experience integrating tools through API gateways, OAuth/M2M flows, or service meshes. Comfort across the full stack (frontend/backend/infra) — FDE work doesn't honor team boundaries. Physical Requirements: Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. \n

Build AI plugins and connectors to optimize developer workflows and productize reusable patterns. | Bachelor's degree and 3+ years of professional software engineering experience with modern stacks and agentic coding tools. | Aledade's AI Enablement team enables, educates, and supports the Product, Tech, and Analytics (PTA) organization in adopting developer-centric AI tools (Claude Code, MCP, plugins, skills, hooks). The Forward-Deployed Engineer (FDE) embeds directly with a PTA cohort — Point of Care, Risk, Data, or another team — to unblock AI adoption on the ground: shipping plugins and skills tailored to that team's workflows, integrating their tools through the MCP Gateway, and turning hard-won lessons into reusable patterns for the broader platform. This is the role for engineers who think like internal consultants: meet teams where they are, build what they need today, and feed durable wins back into the marketplace and installer that the rest of Aledade depends on. \n Primary Duties: Embed with a PTA cohort and ship targeted enablement. Pair with engineers, PMs, and analysts on the assigned team; build plugins, skills, hooks, and connectors that solve their highest-friction workflows; measure adoption and impact. Productize wins into the platform. Generalize cohort-specific work into reusable plugins, skill templates, and patterns published to the Claude Code Plugin Marketplace; document authorship guides; reduce the activation cost for the next cohort. Integrate new tools through the MCP Gateway + AWS connector layer. Add and harden MCP server integrations (Glean, Slack, Jira, Snowflake, Salesforce, Databricks, etc.) to the gateway; partner with security and platform owners on auth/scopes/observability. Feed back to the platform team and AI Unlock program. Contribute to roadmap and quarterly milestones; participate in office hours and brownbags as a practitioner; surface blockers (security, BAA, cost, throttling) early. Support adoption health. Help close the long tail of repos with no .claude/ config; mentor cohort engineers on agentic-coding patterns; on-call rotation for marketplace-published artifacts. Minimum Qualifications: BS/BTech (or higher) in Computer Science, Engineering or a related field. 3+ years professional software engineering experience Production experience with at least one modern application stack (Python, TypeScript/Node, Go, or similar) and modern CI/CD. Demonstrated ability to ship end-to-end in unfamiliar codebases — e.g., consulting, forward-deployed, solutions, or platform-adjacent backgrounds. Direct hands-on experience with one or more agentic coding tools in a production or near-production setting (Claude Code, Cursor, Cody, Copilot agents, Aider, or equivalent). Strong written communication: comfortable producing documentation, runbooks, and educational artifacts for engineers who weren't in the room. Preferred KSA’s: Experience authoring or maintaining MCP (Model Context Protocol) servers, Claude Code plugins, skills, hooks, or comparable LLM-tooling integrations. Background in healthcare technology, HIPAA-regulated environments, or PHI-handling systems. Prior FDE / customer-facing engineering / solutions architect / TPM-with-IC-chops experience. Familiarity with Aledade's stack (Python/FastAPI, Vue/TypeScript, Postgres, AWS, Auth0, Datadog, Sumo Logic) is a plus but not required. Experience integrating tools through API gateways, OAuth/M2M flows, or service meshes. Comfort across the full stack (frontend/backend/infra) — FDE work doesn't honor team boundaries. Physical Requirements: Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. \n

Develop and scale AI/ML infrastructure focusing on generative AI and large language models, collaborating with stakeholders to integrate AI into healthcare systems. | Bachelor's degree with 4+ years full-stack engineering experience, 3+ years SQL experience, technical decision-making, and mentoring skills required. | As a Senior Software Engineer I at Aledade, we maintain, improve, and expand our web application and data pipelines. We're looking for engineers who know that writing new code is not always the solution to a problem, but when technological changes are needed they create secure, maintainable, performant, correct, scalable, and stable solutions to the complex and unique challenges in our corner of the healthcare industry. They embrace strategies that minimize risk, leaning towards observability, alerting, metrics, high test coverage, and frequent releases that incrementally build value. \n Primary Duties: Develop and implement scalable and performant solutions. Partner, as a peer, with Engineering Managers, Product Managers, and stakeholders throughout Aledade to develop and execute technical roadmaps using Agile processes. Mentor and coach more junior engineers including thorough pull request reviews for other developers and be receptive to critical feedback on your own work. Minimum Qualifications: BS/BTech (or higher) in Computer Science, Engineering or a related field. 4+ years experience as an engineer building full-stack web applications as part of a cross-functional team. 3+ years of experience working with SQL or other database querying language on large multi-table data sets. 2+ years of experience acting as a trusted technical decision-maker in a team setting, solving for short-term and long-term business value. 2+ years of experience coaching other engineers. Responsibilities: Improve AI/ML infrastructure for model development, training, and deployment, with a focus on large language models and other generative AI architectures. Design multi-year vision, shaping the direction of crucial generative AI areas - text generation, image synthesis, multimodal models, and personalized content creation. Architect systems to enhance the capabilities and relevance of AI models, making complex data sets more accessible and actionable. Design and implement prompt engineering strategies to effectively guide generative AI models. Work closely with Product Management, Practices, Sales, Customer Success, and other stakeholders to identify and prioritize applied AI use cases within the organization. Analyze product usage patterns and trends to make data-driven decisions and forecasts for generative AI applications. Maintain the security of protected patient health information and ensure compliance with relevant regulations in the context of AI. Contribute to the development of APIs and interfaces for integrating generative AI capabilities into existing healthcare systems and applications. \n

Architect complex data systems, make technical decisions, mentor engineers, and align technical strategies with business goals. | Bachelor's degree and 10+ years experience in scalable system engineering with SQL, cloud technologies, and distributed systems. | As a Principal Software Engineer, you’ll be one of the most senior technical leaders shaping the future of our AI-powered data ecosystem: from architecting the high-performance foundations of next-generation agentic data platforms to scaling our infrastructure for millions of users worldwide. Reporting to our SVP of Engineering, you will partner with product and engineering leadership to translate technical strategy into business impact. You’ll set the direction for a unified data platform designed for an AI-first future, guiding dozens of engineering teams to bridge the gap between raw data and actionable AI. This role blends high-level architectural influence with hands-on code contributions, building systems from conception through global scale that are both innovative and production-ready. You will tackle complex problems in data orchestration, low-latency processing, and developer velocity, delivering the foundational capabilities that will accelerate company-wide innovation and define our next chapter. \n Primary Duties: Architect complex systems and make critical technical decisions. Solve challenging technical problems with innovative solutions. Mentor engineers and promote engineering excellence across teams. Align technical strategies with business goals through cross-functional collaboration. Contribute to technical roadmaps and strategic planning. Evaluate new technologies and lead innovation initiatives. Minimum Qualifications: BS/BTech (or higher) in Computer Science, Engineering or a related field required 10+ years of production-level experience as an engineer building highly scalable systems 6+ years of experience acting as a trusted technical decision-maker in a team setting, solving for short-term and long-term business value 4+ years of experience working with SQL or other database querying languages on large multi-table data sets Experience architecting, developing, and deploying large-scale distributed systems at scale Experience with cloud technologies, e.g., AWS, Azure, GCP Experience building continuous integration and continuous development (CI/CD) pipelines Strong familiarity with server-side web technologies (eg: Java, Python, Scala, C#, C++, Go) Preferred Knowledge, Skills and/or Abilities: 10+ years of production-level experience as an engineer building highly scalable and reliable infrastructure Strong background in architecting or implementing AI-driven features - with the ability to translate AI capabilities into scalable and performant products Proven track record in end-to-end architecture and delivery - guiding large teams (50+ engineers) across multiple product areas from initial conception through maturity. Ability to lead and mentor senior engineering talent, shaping architecture decisions and technical direction across multiple teams Demonstrated success evaluating and adopting emerging technologies to drive company-wide technical strategies Experience working with data ingestion systems and optimizing performance for handling large-scale data processing and analysis Deep hands-on expertise with cloud infrastructure (AWS preferred), event streaming (Kafka), data processing (Databricks and Kafka), and large-scale database systems Familiarity with database replication, sharding and other techniques for scalability and high availability of databases Experience engineering systems for scalability, high availability, and security — with a focus on sensitive or regulated data Experience building observability platforms, performance monitoring, and optimization frameworks for large-scale systems and infrastructure. Expertise in containerization/orchestration technologies (Docker, Kubernetes) and modern CI/CD pipelines Experience with health-tech systems (like Electronic Health Records, Clinical data, etc.) is desired Physical Requirements: Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. \n Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Manage data workflows and build scalable datasets to support quality performance improvement initiatives, bridging raw data and operational strategy with analytics and executive presentations. | Bachelor's degree and 4+ years in healthcare analytics or population health with proficiency in complex data visualization, relational databases, and project management. | The Analyst, Performance Data Operations serves as the core data analyst behind Aledade’s Quality performance improvement initiatives, managing data workflows and analysis in support of the Quality team. Operating independently within established processes, this role informs the design, execution, and continuous improvement of initiatives that advance quality outcomes for all Aledade patients by bridging raw data, operational workflows, and organizational strategy. The position requires a highly detail-oriented and execution-focused analytical problem-solver who thrives at the intersection of analytics, strategy, and operational execution. Core functions include collaborating on cross-functional projects to embed quality measures into standard operations, leading user experience working groups to enhance analytics, and managing cross-function coordination across field, quality, and data teams. Responsibilities extend to building high-impact quality analytics, writing complex queries, and supporting the design of patient outcome metrics. Furthermore, this role is responsible for facilitating cross-functional working sessions and presenting clear, compelling narratives to both executives and field teams to drive performance management. \n Primary Duties: Data Strategy, Analytics, and BI: Execute the Quality Performance Improvement strategy by building, maintaining, and documenting complex, scalable datasets for Quality analytics – including driving day-to-day decision making through excel analyses and trackers built using complex and potentially flawed datasets. Performance Improvement and Project Management: with direction and support from the VP of Quality and the quality team, project manage initiatives to strengthen data governance and the overall data ecosystem from problem definition through planning, monitoring, and sustainment. Field User Experience: Serve as the first line of defense for the end-user, troubleshooting digital friction, documenting recurring pain points and strengthening the feedback loop. Establish systems approach for proactively eliciting user satisfaction feedback and improving prioritization with data teams. Translating action to impact: Designing and maintaining systems to monitor interventions associated with improved quality of care to continually inform allocation of scarce resources for the greatest return on investment. Stakeholder & Change Management: Build strong, cross-functional relationships and ensure alignment on priorities, requirements, and timelines for Quality performance improvement initiatives. Minimum Qualifications: Bachelor’s degree in Business Analytics, Data Science, Public Health, or a related quantitative field. Candidates must possess the solid technical proficiency necessary to design, maintain, update, and deploy standard, high-impact visualizations working in cross-functional teams. Demonstrated experience translating complex data sets into compelling visualizations by leveraging understanding of relational database architecture, and wireframing expertise, coupled with strong design aesthetic. Strong proficiency in Microsoft PPT and XLS Preferred experience strengthening data governance in complex organizations. 4+ years of progressive, project management experience in population health, healthcare analytics, performance improvement, or closely related fields. Preferred Qualifications: Ability to translate abstract quality & population health goals into concrete analytical frameworks and technical roadmaps. Strong analytical skills to identify organizational needs, define KPIs, and monitor and evaluate quality metrics and dashboards. Demonstrated experience leading programs or projects, including setting direction, building consensus, managing risk, and communicating progress. Proven ability to manage and prioritize data products that offer the highest value to the organization. Proficiency with executive-level reporting; ability to present complex population health gaps and efficacy data to a diverse group of stakeholders. Demonstrated alignment with equity‑centered, community‑informed approaches to population health and performance improvement. Physical Requirements: Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. \n Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Develop and implement scalable backend solutions and collaborate with cross-functional teams to execute technical roadmaps. | Requires 2+ years experience in full-stack web applications and SQL with preferred skills in data pipelines, database scalability, and CI/CD. | As a Software Engineer II at Aledade, we maintain, improve, and expand our web application and data pipelines. We're looking for engineers who know that writing new code is not always the solution to a problem, but when technological changes are needed they create secure, maintainable, performant, correct, scalable, and stable solutions to the complex and unique challenges in our corner of the healthcare industry. They embrace strategies that minimize risk, leaning towards observability, alerting, metrics, high test coverage, and frequent releases that incrementally build value. Primary Duties: • Develop and implement scalable and performant solutions. • Partner, as a peer, with Engineering Managers, Product Managers, and stakeholders throughout Aledade to develop and execute technical roadmaps using Agile processes. Minimum Qualifications: • BS/BTech (or higher) in Computer Science, Engineering or a related field. • 2+ years experience as an engineer building full-stack web applications as part of a cross-functional team. • 2+ years of experience working with SQL or other database querying language on large multi-table data sets. Preferred KSA's: • Experience in designing, building and optimizing data pipelines and ETL processes. • Proficiency in working with large datasets and knowledge of data storage technologies. • Experience working with data ingestion systems and optimizing performance for handling large-scale data processing and analysis. • In-depth knowledge of database systems. • Familiarity with database replication, sharding and other techniques for scalability and high availability of databases. • Experience in performance monitoring and optimization of data systems and infrastructure. • Experience with containerization and orchestration technologies such as Docker and Kubernetes. • Experience building continuous integration and continuous deployment(CI/CD) pipelines. • Experience with security and systems that handle sensitive data. Physical Requirements: • Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.

Develop scalable backend solutions and data pipelines for healthcare web applications using Agile processes. | Requires a bachelor's degree and 2+ years full-stack development experience with SQL, preferably with Docker, Kubernetes, and CI/CD. | As a Software Engineer II at Aledade, we maintain, improve, and expand our web application and data pipelines. We're looking for engineers who know that writing new code is not always the solution to a problem, but when technological changes are needed they create secure, maintainable, performant, correct, scalable, and stable solutions to the complex and unique challenges in our corner of the healthcare industry. They embrace strategies that minimize risk, leaning towards observability, alerting, metrics, high test coverage, and frequent releases that incrementally build value. \n Primary Duties: Develop and implement scalable and performant solutions. Partner, as a peer, with Engineering Managers, Product Managers, and stakeholders throughout Aledade to develop and execute technical roadmaps using Agile processes. Minimum Qualifications: BS/BTech (or higher) in Computer Science, Engineering or a related field. 2+ years experience as an engineer building full-stack web applications as part of a cross-functional team. 2+ years of experience working with SQL or other database querying language on large multi-table data sets. Preferred KSA’s: Experience in designing, building and optimizing data pipelines and ETL processes. Proficiency in working with large datasets and knowledge of data storage technologies. Experience working with data ingestion systems and optimizing performance for handling large-scale data processing and analysis. In-depth knowledge of database systems. Familiarity with database replication, sharding and other techniques for scalability and high availability of databases. Experience in performance monitoring and optimization of data systems and infrastructure. Experience with containerization and orchestration technologies such as Docker and Kubernetes. Experience building continuous integration and continuous deployment(CI/CD) pipelines. Experience with security and systems that handle sensitive data. Physical Requirements: Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. \n

The Program Specialist is responsible for managing key initiatives related to project management, rostering, contracting, meeting planning, reporting, and campaign execution. This role also involves collaborating cross-functionally with stakeholders to ensure seamless project execution and operational excellence. | Candidates must have at least 4 years of experience in healthcare and strong project management skills. The role requires excellent problem-solving abilities and exceptional communication skills. | The Program Specialist plays a pivotal role in supporting and enhancing the operational efficiency of Aledade's Scripps team. This role is responsible for managing key initiatives related to project management, rostering, contracting, meeting planning, reporting and campaign execution while proactively identifying opportunities for process improvements. The program specialist will also create and distribute regular KPI reports. The Program Specialist collaborates cross-functionally with internal and external stakeholders, ensuring seamless execution of projects, maintaining high-quality deliverables, and driving continuous operational excellence. Please note: Candidates must be located in California to be considered. Primary Duties: \n Project & Process Management Lead and execute high-impact projects related to contracting, rostering, and campaign implementation for the Explorer/Explorer Prime models. Exercise judgment and project management on a range of special projects and cross-functional initiatives to drive operational excellence. Identify and recommend solutions to ambiguous problems that align with program goals, moving work forward even in the absence of clearly defined next steps. Operational Oversight & Market Support Maintain full autonomy in managing established processes and market operations while escalating critical decisions as needed. Own and continuously improve workflows related to rostering, contracting, and campaign execution, ensuring efficiency and scalability. Act as a subject matter expert (SME) for Explorer, providing input on cross-functional work, with final decisions requiring Explorer leadership approval. Cross-Functional Collaboration & Communication Manage communication efforts related to key initiatives, ensuring accuracy, clarity, and alignment across teams. Collaborate with internal teams such as A+, Performance, Program Teams, and Local Markets to enhance operational workflows. Documentation, Training & Team Support Develop and maintain process documentation, standard operating procedures (SOPs), and training materials to support team success. Mentor and train team members, fostering a knowledge-sharing environment. Track and communicate regulatory requirements and completion. Data Analysis & Strategic Insights Analyze and interpret data to provide insights that inform strategic decisions. Minimum Qualifications: 4 years of experience in healthcare Strong project management skills with the ability to handle multiple priorities and ongoing projects. Ability to quickly adapt to last-minute tasks, and adherence to hard deadlines. Demonstrated ability to work independently, take initiative, and drive projects to completion. Excellent problem-solving skills, with the ability to anticipate roadblocks and develop effective solutions. Exceptional written and verbal communication skills, including the ability to present complex information concisely. Experience working in a cross-functional team environment, collaborating with multiple stakeholders. Preferred KSA's: Experience in healthcare operations, particularly in practice rostering, contracting, or campaign management. Proficiency in workflow management tools such as Salesforce, Monday.com, Mailchimp or Zendesk. Strong analytical skills with the ability to leverage data for decision-making. Experience mentoring or training team members to enhance team performance. Background in process automation and standardization to improve operational efficiency. Physical Requirements: Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. Ability to travel to annual team meeting and occasional meeting, as needed (Approx. 25% across the year to San Diego or for team retreats) \n $75,000 - $85,000 a year Salary Range: $75,000-$85,000 base + bonus + equity Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. \n Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Analyze sales performance data and implement process improvements. Collaborate with sales and cross-functional teams to optimize operations and enhance forecasting accuracy. | Candidates should have a bachelor's degree and at least 5 years of experience in data analytics. Knowledge of Salesforce CRM and strong analytical skills are preferred. | As Aledade's Sales Operations Specialist, you'll analyze sales performance data, identify key trends, and implement process improvements that drive measurable results. You'll work closely with our sales team to optimize pipeline management, enhance forecasting accuracy, and deliver insights that inform critical business decisions. What makes this role impactful: You'll collaborate directly with sales representatives, leadership, and cross-functional teams to solve operational challenges and improve performance. You'll have the opportunity to work with advanced sales technologies and play a key role in scaling our sales operations as we grow. Ideal for professionals who excel at: Transforming complex data into actionable insights, streamlining operational processes, and seeing the direct connection between their analytical work and business outcomes. Candidates should be comfortable working remotely/work from home anywhere within the US. \n Primary Duties: Support practice facing teams to help them understand operational and data processes, removing roadblocks that prevent or hinder their ability to perform their role. Collaborate with cross-functional teams, including marketing operations, provider networks, and performance, to ensure operational process clarity, efficiency, and effectiveness. Work closely with the sales team to manage the sales pipeline, ensuring accuracy and completeness of data hygiene; participate in User Acceptance Testing to ensure the system is ready for deployment in production. Complete ad hoc and scheduled reporting as required by Network Development Provide training and support to the sales team on sales processes, tools, and systems. Minimum Qualifications: Bachelor’s degree in relevant field 5+ years progressive working experience in data analytics Knowledge in Salesforce CRM, Monday.com, Tableau, Contract Lifecycle Management Software, G Suite, and Microsoft Software Preferred KSA's: Strong analytical skills, with the ability to analyze data and identify trends Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams Excellent organizational skills, with the ability to manage multiple tasks and priorities; detail-oriented with strong problem-solving and research skills Capable of thriving in a high-growth environment that requires wearing multiple hats; ability to work independently and as part of a team Knowledge of value-based care models, accountable care, and population health management Physical Requirements: Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. Flexibility to travel domestically up to 25% \n Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Lead a team of product managers to develop and execute a security strategy and roadmap, collaborating with stakeholders and communicating progress to executive leadership. | 12+ years product experience, 6 years management experience, expertise in security programs, strong leadership and communication skills, and experience with enterprise tools like Salesforce. | This role will drive a strategy to improve the day to day productivity and effectiveness of our security teams while delivering long-term strategic value to our customers. You will lead a team of product managers who are building platform solutions to bring better transparency, reportability and focus to activities. You will partner with business leaders to understand their teams' needs, and evolve the strategy to meet those in the long term. You will own a security program roadmap and champion your team's efforts throughout the organization. This role will manage agile-based product teams and find the right business solutions for a complex organization operating in a complex space. Primary Duties • Partner with stakeholders. Collaborate with internal stakeholders and cross-functional leaders to gain a deep understanding of our operational challenges and opportunities. Research ours and adjacent industries to learn how others are tackling similar challenges. Become a subject matter expert and trusted partner to business teams • Drive Strategy. Create and champion a security strategy that drives improved scale of our organization. Distill the strategy into actionable concepts, timelines, and projects. Build and maintain a security roadmap, taking ownership to assure continuous alignment with broader business objectives and goals. Make prioritization decisions to best utilize resources and make the case for new investments when appropriate. • Manage and Execute. Manage a team of Product Managers to develop new security functionality and compliance solutions to drive business goals. Define metrics, measure results, make decisions based on data, and make adjustments to plans based on quantitative and qualitative signals. Lead efforts to continually improve teams' ability to execute and be a champion of positive team culture. • Communicate. Communicate regularly with stakeholders, product leads, and executive leadership to keep the organization apprised of strategy, efforts and progress against goals. Lead regular Steering Committee meetings. Minimum Qualifications • 12+ years of product experience and a track record of building solutions that create value • 6 yrs mgmt. exp • Preferred KSA's • Experience in customer success, client performance management or client operations • Experience with enterprise tool sets including Salesforce and Monday.com • Able to gather input and familiarize yourself with a problem space, to make well-informed decisions about strategy, priorities, and roadmap investments and you'll lead and motivate teams to deliver on the vision you've created • Proven track record of creating, maintaining, and enhancing business relationships and communicating effectively with senior management • Able to create and structure a product roadmap for internal tools, systems, and processes • Able to demonstrate empathy for our users and have a keen ability to listen and understand • Have strong analytical skills, with a proven ability to set and drive quantitative goals • Able to effectively lead a remote team • Able to simplify complex ideas into clear and convincing communications • Experience managing and implementing security programs, frameworks, or initiatives across an organization. Physical Requirements • Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don't just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants Apply for this job

Manage and optimize operational and customer success strategies for independent primary care practices in value-based care, including team leadership and cross-functional collaboration. | 8+ years in healthcare operations or customer success focused on value-based care, knowledge of alternative payment models, strong analytical and communication skills, and leadership experience. | As a Manager of Operations and Customer Success, you'll make a tangible impact on healthcare delivery by helping independent primary care practices thrive in value-based care while improving patient outcomes. In this dynamic role, you'll work directly with practice partners to optimize success strategies, solve operational challenges, and drive both clinical excellence and financial performance. You're not just managing processes—you're a strategic partner helping practices navigate the evolving healthcare landscape. We're looking for someone who thrives in a fast-paced environment where you'll analyze performance data, facilitate improvements, and collaborate across teams to remove barriers. Your work directly contributes to better patient care and practice sustainability. This role is perfect for someone passionate about healthcare transformation who wants to see the direct impact of their strategic thinking and hands-on execution in one of healthcare's most innovative spaces. Candidates should be comfortable working remotely/work from home anywhere within the US. Primary Duties: • Support the development and execution of strategies to enhance field team and practice engagement, adoption, and long-term success in Aledade’s value-based care programs. • Support customer success teams in building strong relationships with provider organizations, proactively identifying opportunities for improved performance and satisfaction. • Assist in overseeing and refining operational processes that support customer onboarding, practice transformation, and performance optimization. • Support operational efficiencies by optimizing workflows, enhancing internal coordination, and streamlining field team and practice support structures. • Work closely with product, technology, data analytics, customer insight, corporate communications, and clinical teams to ensure customer feedback informs enhancements to Aledade’s solutions and services. • Identify and implement best practices in customer success, leveraging industry trends and innovative approaches to maximize provider performance in value-based care. • Develop and implement project management strategy, framework, and organizational structure • Lead, and mentor a team of project specialists • Advocate for field teams and primary care practices, ensuring their needs and challenges are addressed through Aledade’s solutions and services. • Assist the Sr. Director of Operations and Customer Success in executing key projects. Minimum Qualifications: • 8+ years of experience in operations, customer success, or provider engagement within healthcare, with a focus on value-based care. • Understanding of alternative payment models, ACOs, risk-based contracts, and independent primary care practice dynamics. • Ability to support and contribute to customer success or operational teams in a fast-paced, mission-driven environment. • Strong analytical and problem-solving skills, with experience leveraging data to drive strategy and performance improvement. • Excellent communication and interpersonal abilities, with a track record of engaging providers, and internal teams. Preferred KSA's: • Experience with healthcare data analytics, and practice transformation strategies is a plus. • General understanding of the healthcare landscape, value-based care, and population health programs. Physical Requirements: • Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional • walking and lifting may be required. • Ability to travel 0-10% Salary Range: $90,000-$110,000 base + bonus + equity Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Manage and optimize operational and customer success strategies to support independent primary care practices in value-based care, leading teams and collaborating across departments to improve clinical and financial outcomes. | 8+ years in healthcare operations or customer success with knowledge of value-based care, strong analytical and communication skills, and ability to lead teams in a fast-paced environment. | As a Manager of Operations and Customer Success, you'll make a tangible impact on healthcare delivery by helping independent primary care practices thrive in value-based care while improving patient outcomes. In this dynamic role, you'll work directly with practice partners to optimize success strategies, solve operational challenges, and drive both clinical excellence and financial performance. You're not just managing processes—you're a strategic partner helping practices navigate the evolving healthcare landscape. We're looking for someone who thrives in a fast-paced environment where you'll analyze performance data, facilitate improvements, and collaborate across teams to remove barriers. Your work directly contributes to better patient care and practice sustainability. This role is perfect for someone passionate about healthcare transformation who wants to see the direct impact of their strategic thinking and hands-on execution in one of healthcare's most innovative spaces. Candidates should be comfortable working remotely/work from home anywhere within the US. Primary Duties: Support the development and execution of strategies to enhance field team and practice engagement, adoption, and long-term success in Aledade’s value-based care programs. Support customer success teams in building strong relationships with provider organizations, proactively identifying opportunities for improved performance and satisfaction. Assist in overseeing and refining operational processes that support customer onboarding, practice transformation, and performance optimization. Support operational efficiencies by optimizing workflows, enhancing internal coordination, and streamlining field team and practice support structures. Work closely with product, technology, data analytics, customer insight, corporate communications, and clinical teams to ensure customer feedback informs enhancements to Aledade’s solutions and services. Identify and implement best practices in customer success, leveraging industry trends and innovative approaches to maximize provider performance in value-based care. Develop and implement project management strategy, framework, and organizational structure Lead, and mentor a team of project specialists Advocate for field teams and primary care practices, ensuring their needs and challenges are addressed through Aledade’s solutions and services. Assist the Sr. Director of Operations and Customer Success in executing key projects. Minimum Qualifications: 8+ years of experience in operations, customer success, or provider engagement within healthcare, with a focus on value-based care. Understanding of alternative payment models, ACOs, risk-based contracts, and independent primary care practice dynamics. Ability to support and contribute to customer success or operational teams in a fast-paced, mission-driven environment. Strong analytical and problem-solving skills, with experience leveraging data to drive strategy and performance improvement. Excellent communication and interpersonal abilities, with a track record of engaging providers, and internal teams. Preferred KSA's: Experience with healthcare data analytics, and practice transformation strategies is a plus. General understanding of the healthcare landscape, value-based care, and population health programs. Physical Requirements: Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. Ability to travel 0-10% \$90,000 - \$110,000 a year Salary Range: \$90,000-\$110,000 base + bonus + equity Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Lead and renegotiate commercial value-based care contracts with health plans, develop new partnerships, mentor junior team members, and act as internal expert on contract terms. | 15+ years progressive healthcare experience in contract negotiations with health plans or provider groups, bachelor's degree required, master's preferred, strong relationship and communication skills. | The Senior Director, Commercial Contracting on the Strategic Payer Partnerships team will execute Aledade’s Commercial value-based care contracts with national and regional health plans as we help primary care providers shift into value-based care. In addition to renegotiating existing health plan agreements and negotiating new value based contracts with health plans, the Senior Director will play a leading role in new relationship development with Commercial health plans. This includes identifying high potential partners and geographies, as well as leading internal teams to support the initial fact-finding phase and eventual negotiation process. This role will be expected to focus on supporting and mentoring junior team members so that they can take more active roles managing projects and contracts. This role will report to the VP, Commercial Contracting. \n Primary Duties: Independently lead negotiations and renegotiations of Commercial value-based care contracts with prospective health plan partners, which may include: proactively engaging with health plan partners to improve terms, assessing and drafting contractual language, establishing initial contract terms, tracking deliverables, interfacing with internal teams, compiling data, reporting updates and executing value-based care contracts for Commercial members/patients Develop a deep knowledge of Aledade’s existing Commercial contract terms and preferred approaches to value-based reimbursement components, and act as the internal expert for contract questions for teams across Aledade Co-lead business development and new health plan partnership efforts with VP in support of new multi-year risk arrangements Oversee and mentor junior team members leading or working on Commercial negotiations Develop and nurture relationships with key stakeholders within Aledade and at health plan partners Minimum Qualifications: 15+ years of progressive experience in healthcare with health plans or provider groups working on contract negotiations within value-based care Bachelor’s degree Preferred knowledge, skills, and/or abilities Results-oriented with the ability to exercise influence to achieve goals rather than control Proven track record of creating, maintaining, and enhancing relationships and communicating effectively with senior management Passionate about driving the shift from fee-for-service to value based care Master’s degree or other advanced degrees in management, health services research, health and/or public policy, or other relevant fields is preferred. Expert sales, business development, growth professional at local and national level Physical Requirements: Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. Ability to travel \n