Alcon

Support medical education, foster relationships with KOLs, and assist in scientific exchange and research initiatives. | Bachelor's degree, 7+ years of relevant experience, knowledge of ophthalmology and clinical research, and experience in medical/scientific roles. | At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. Medical Science Liaisons (MSLs) strategically support the adoption of Alcon products by facilitating evidence generation, scientific exchange, and gathering insights to inform product and market understanding. They deliver unbiased medical information through presentations to healthcare professionals, payors, and internal teams, while collaborating across functions to achieve medical objectives. MSLs also address escalated medical inquiries from healthcare providers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a The Surgical Medical Science Liaison (MSL), a field-based role, supporting the Medical Affairs team , you will be trusted serve as a strategic link between Alcon and Medical Experts (ME)/Key Opinion Leaders (KOLs) in the field of Ophthalmology and Optometry. In this role, a typical day will include: Upon investigator request, liaise between potential researcher and Alcon on Investigator Initiated Trials (IITs) and serve as Project Lead from inception to publication. The MSL responds to unsolicited requests for scientific exchange/insights, detailed working knowledge of FDA-approved Alcon products, current medical/scientific research, and publications and proposals for scientific research. The MSL provides support for ECPs interested in participating in ALCON’s Investigator Initiated Trials (IITs) by guiding them through the concept endorsement, synopsis review, and grant approval process. Foster KOL/HCP interest and engagement in data/evidence generation through Investigator Initiated Trials (IITs) within Alcon’s product strategy and liaise between potential researchers and Alcon on Investigator Initiated Trials (IITs) from inception to publication. Deliver effective medical presentations to ECPs and collect and report insights. Develop and maintain peer-to-peer scientific relationships with KOLs and decision-makers to expand evidence generation through scientific partnership opportunities; and gain their advocacy. Develop a strong understanding of the future needs of surgeons/ECPs/KOLs and support medical education in alignment with Alcon's strategy. Identify national, regional, and local KOL eye Care Provider experts according to their medical expertise and academic reputation. Liaise and provide up-to-date medical support to healthcare associations to ensure an evidence-based understanding of Alcon products relative to medical guidelines and medical evidence/health economic information. Regularly collect, analyze, and report insights from the data dissemination/scientific exchange with ECPs that may impact company development plans/trial designs, launch, and brand strategies/tactics. Function as the Alcon medical speaker to present, as needed, at customer sites, congresses, symposia, and training events for up-to-date data-based, scientific, and clinical information on Alcon product(s). Support educational efforts, such as wet lab activities, by proctoring such events and being onsite as necessary. WHAT YOU’LL BRING TO ALCON: Bachelor’s Degree or Equivalent years of directly related experience (or high school+15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs). The ability to fluently read, write, understand and communicate in English. 7 Years of Relevant Experience. PREFERED EDUCATION AND EXPERIENCE: MD, DO, or OD with specialization in Ophthalmology. Advanced knowledge of eye diseases including ophthalmic surgical procedures and optometry. Experience in an ophthalmology or optometry field (academia, industry, clinical practice), including ophthalmic industry or clinical practice. Experience in an ECP-facing role. Working knowledge of the Healthcare System and of the research procedures as well as the ICH guidelines, GCP, and other ethical guidelines. Essential knowledge of clinical trial design, product development, regulatory requirements, payer landscape, and life cycle management. Experience in scientific presentations and basic experience in medical writing and biostatistics. Proven ability and experience developing and fostering peer-to-peer, credible relationships with Medical Experts/decision makers. Bi-lingual in Portuguese or Spanish. HOW YOU CAN THRIVE AT ALCON: Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more! Travel Requirements: 50-60%. Alcon Careers See your impact at alcon.com/careers. ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Total Rewards Alcon’s Total Rewards programs are designed to align to incentives with business goals, encourage the right values and behaviors, and deliver long-term value. The first layer of our rewards program is compensation. We offer a combination of fixed pay and variable pay, which includes short-term incentives, and long-term incentives for eligible population. Our benefits program provides security for life events through life and disability insurance, supports savings for retirement, promotes good health and well-being and supports associates and their families during times of illness. To learn more about Alcon’s Corporate Social Responsibility including our Total Rewards, click here Pay Range $136,800.00 - $205,200.00 Pay Frequency Annual Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide. If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

Support warehouse operations through inventory management, shipment coordination, and equipment operation. | High school diploma, experience in manufacturing or distribution, and ability to operate equipment. | At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Supply Chain function, a team that manages the logistics, inventory management, and supply chain analytics for Alcon's industry leading products to ensure products are delivered efficiently and effectively so that people can see brilliantly. The Operator I, Warehouse & Distribution Operations (Para-Professional & Support Path), is primarily responsible for supporting efficient warehouse and distribution center operations through clerical tasks, inventory management, and shipment coordination at the North Manufacturing site in Fort Worth, TX. In this role, a typical day will include: Handle manual or operational tasks within warehouses and distribution centers to ensure smooth and efficient processes Optimize storage space and material flows while maintaining safety and efficiency Manage inventory and coordinate shipments Operate equipment, which may require certification Follow established procedures with limited decision-making authority All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations WHAT YOU’LL BRING TO ALCON: High School Diploma or Equivalent The ability to fluently read, write, understand, and communicate in English Work hours: 2nd Shift – Monday - Friday 3:00pm – 11:30pm (30-minute lunch) Location: Onsite Travel Requirements: 0% Relocation Assistance: No Sponsorship: No PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE: Prior Manufacturing/Distribution Experience Stand up / Electric Forklift Experience HOW TO THRIVE AT ALCON: Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Collaborate with teammates to share standard processes and findings as work evolves! See your career like never before with focused growth and development opportunities! Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more! Alcon Careers See your impact at alcon.com.careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide. If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

The Field Service Engineer will handle complex technical tasks to ensure Alcon equipment functions effectively, including troubleshooting, diagnosing, and repairing surgical equipment. They will also develop ongoing relationships with customers and document service logs for product failure analysis. | Candidates must have an Associate’s degree or equivalent experience, along with 2 years of relevant experience. They should possess advanced technical knowledge and the ability to communicate effectively in high-pressure environments. | Additional Job Description: At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. As a Surgical Field Service Engineer supporting Alcon equipment at customer sites and demo equipment function effectively, you will be trusted to work on providing technical advice to customers including commissioning, installing, and testing of products/equipment in a field-based role based in in our New York Territory (Manhattan and Brooklyn). This role requires advanced technical knowledge, analytical skills, and self-direction to drive project performance and innovation In this role, a typical day will include: Handle complex technical tasks to ensure Alcon equipment functions effectively as per specifications Troubleshoot, diagnose, and repair Alcon surgical equipment within an assigned service territory, including preventative maintenance, installations, and upgrades per company guidelines Develop ongoing relationships with customers to secure future business, including Annual Maintenance Contract/Comprehensive Annual Maintenance Contract sales and renewals Document and maintain clients’ service logs and prepare reports for product failure analysis and serviceability issues Escalate issues to relevant engineering teams Manage your daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional, and cross-functional teams Adhere to Good Practice (GxP) regulations by strictly following Standard Operating Procedures (SOPs) and maintaining accurate and complete documentation, ensuring rigorous quality control and compliance with regulatory requirements Complete all required training and meet individual job requirements to contribute to the overall compliance of the organization Key Requirements/Minimum Qualifications: Associate’s degree or equivalent years of directly related experience The ability to fluently read, write, understand, and communicate in English 2 years of Relevant Experience Preferred Qualifications: Resolve problems, think analytically and communicate professionally in high pressure, time-sensitive customer environments. Experience working with advance medical devices and with medical devices that use lasers. Accustomed to working with hospital operating room and surgery center protocols. Working knowledge of ServiceMax / CRM tools. Ability to lift 50 pounds – i.e., tools, replacement parts, etc. Travel Requirements: Up to 30% out of territory and overnights as needed Territory: New York – Manhattan and Brooklyn How to Thrive at Alcon: Imagine your career like never before with focused growth and development opportunities Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, and much more! See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Total Rewards Alcon’s Total Rewards programs are designed to align to incentives with business goals, encourage the right values and behaviors, and deliver long-term value. The first layer of our rewards program is compensation. We offer a combination of fixed pay and variable pay, which includes short-term incentives, and long-term incentives for eligible population. Our benefits program provides security for life events through life and disability insurance, supports savings for retirement, promotes good health and well-being and supports associates and their families during times of illness. To learn more about Alcon’s Corporate Social Responsibility including our Total Rewards, click here Pay Range $37.02 - $68.74 Pay Frequency Hourly Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide. If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

Support Alcon's Glaucoma portfolio through medical and scientific leadership, strategic planning, and stakeholder engagement. | Experience in medical affairs, scientific strategy, and leadership in ophthalmology or related fields. | Support Alcon Glaucoma portfolio. ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide. If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

Perform corrective and preventive maintenance, installations, and customer support for medical devices at customer sites within a specified territory. | Associate degree or equivalent experience with 2 years relevant experience, ability to work with advanced medical devices, strong customer communication skills, and willingness to travel extensively. | Additional Job Description: At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. As a Sr. Associate I, Field Technical Service Engineer, supporting Alcon equipment at customer sites and demo equipment function effectively, you will be trusted to work on providing technical advice to customers including commissioning, installing, and testing of products/equipment in a field-based role based in Montgomery, AL and surrounding areas. In this role, a typical day will include: Perform corrective and preventive maintenance, retrofits, upgrades and system installations. Establish and maintain a high level of customer satisfaction. Promptly address customer concerns, quality assurance and medical safety issues. Manage daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional and cross-functional teams. Maintain all administrative responsibilities in a timely and accurate manner. Assist Sales, Clinical and In-house teams including other Field Engineers as needed. Manage inventory, keep accurate records, and promptly return unused and failed parts. Promote service contract offerings and assist Inside Sales Specialist in selling service agreements to customers within the assigned territory. What You’ll bring to Alcon: Associate’s degree or equivalent years of directly related experience The ability to fluently read, write, understand, and communicate in English 2 years of Relevant Experience Preferred Qualifications: Resolve problems, think analytically and communicate professionally in high pressure, time-sensitive customer environments. Experience working with advance medical devices and with medical devices that use lasers. Accustomed to working with hospital operating room and surgery center protocols. Working knowledge of ServiceMax / CRM tools. Ability to lift 50 pounds – i.e., tools, replacement parts, etc. Travel Requirements: approximately 70% travel and some overnights as needed Territory: Montgomery, AL within no more than 1 hour radius How to Thrive at Alcon: Imagine your career like never before with focused growth and development opportunities Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, and much more! See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide. If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

Develop and execute sales strategies within the territory to grow customer base and sales, build relationships with healthcare providers, and conduct product presentations and training. | Bachelor's degree or equivalent experience, 2+ years of proven pharmaceutical sales experience, excellent communication and negotiation skills, valid driving license. | At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, dedicated people to join Alcon. As a Sr. Associate, Pharmaceutical Sales one will be responsible for covering a large territory and will focus on a defined target list of physicians/practitioners within the territory. One will also assure the needs of all partners are met within compliance guidelines while developing relationships and maintaining an active presence in the pharmaceutical community or associated organizations throughout the territory area of Memphis, TN and Little Rock, AR. In this role, a typical day will include: Build disease awareness with key partners, validated understanding of treatment initiation processes, patient identification etc. Collaborate with partners, internally and externally, on prior authorization, payor restrictions, reimbursement stipulations, and patient referrals to support patient access. Manage the sales budget and grow sales across the territory through development of impactful territory plan and engaging communications. Employ business planning and local market knowledge to develop sales and customer networks. Grow relationships and communications with all partners and communities to develop solid understanding of treatment algorithm and business dynamics within accounts. Implement compliant and medically relevant programs to effect significant customer satisfaction and sales. Cover and visit all customers in the area of responsibility according to their importance and potential. Manages accounts for all business-related aspects (sales, negotiation, development, relation with owner and managers, define solutions for customer needs). Develop excellent and fruitful relations with customers and opinion leaders. Participate, develop, and conduct different meetings and events (congresses, round tables, trainings). Establish and present action plans to achieve sales target. Plan and track agreed account metrics and clearly communicate the progress of monthly/quarterly. Keeps constant touch on market evolution. Coordinate trainings, informative programs, and product presentations. Prospect the market for new accounts and identify grow opportunities. Key Requirements/Minimum Qualifications Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.) 2 Years of Proven Pharma Experience The ability to fluently read, write, understand, and communicate in English. Territory: Memphis, TN and Little Rock, AR Relocation Assistance: Not Available Sponsorship Available: Not Available Preferred Skills: Experience in sales account management. Health Care Industry (preferred eye care pharmaceutical or medical device field) Technical learning and agility. High-energy, self-starter as well as collaborative team player. Result oriented with strong drive to make it happen. Willingness to challenge status quo. Excellent communication and negotiation skills. Self-control, self-confidence, reliability, strong business acumen and organization skills. Driving license –category B How you can thrive at Alcon: Manage your own workload and schedule while hitting your set targets. Build positive working relationships to achieve positive goals and business objectives. Balance experiencing new environments and working autonomously in a remote sales environment. Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, and much more! Alcon Careers See your impact at alcon.com/careers #LI-DNI ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide. If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

The role involves providing technical advice to customers, performing maintenance, and managing customer concerns. Additionally, the engineer will assist sales and clinical teams and manage inventory. | Candidates must have a Bachelor's degree or equivalent experience and at least 2 years of relevant experience. Fluency in English and the ability to lift 50 pounds are also required. | At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an expansive culture and are looking for diverse, talented people to join Alcon! As a Laser Field Service Engineer, one will be trusted to work on providing technical advice to customers including commissioning, installing, and testing of products/equipment in a field-based role for a territory which includes Minnesota, Wisconsin, South Dakota and North Dakota (ideal candidate would reside in the Minneapolis/St. Paul area) Primary Responsibilities: Perform corrective and preventive maintenance, retrofits, upgrades and system installations. Establish and maintain a high level of customer satisfaction. Promptly address customer concerns, quality assurance and medical safety issues. Manage daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional and cross-functional teams. Maintain all administrative responsibilities in a timely and accurate manner. Assist Sales, Clinical and In-house teams including other Field Engineers as needed. Manage inventory, keep accurate records, and promptly return unused and failed parts. Promote service contract offerings and assist Inside Sales Specialist in selling service agreements to customers within the assigned territory. Key Requirements/Minimum Qualifications: Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.) The ability to fluently read, write, understand and communicate in English 2 Years of Relevant Experience Preferred Qualifications: Resolve problems, think analytically and communicate professionally in high pressure, time-sensitive customer environments. Experience working with advance medical devices and with medical devices that use lasers. Accustomed to working with hospital operating room and surgery center protocols. Working knowledge of ServiceMax / CRM tools. Ability to lift 50 pounds – i.e., tools, replacement parts, etc. Travel Requirements: approximately 30% overnights Relocation assistance: No Sponsorship Available: No Territory: Minnesota, Wisconsin, North Dakota and South Dakota How to Thrive at Alcon: Imagine your career like never before with focused growth and development opportunities Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, and much more! See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide. If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

Lead and manage complex HR-related projects and programs to improve organizational capability, culture, and operational efficiency, including executive support and budget oversight. | Bachelor’s degree or equivalent experience, 5 years relevant experience, 3 years leadership, project management expertise, and preferred PMP and PROSCI certifications. | At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Manager of Human Resources Project/Program Management, you will support Alcon’s business goals and objectives through efficient, effective, and comprehensive project management solutions for organizational initiatives. This role focuses on organizational project management, change, and communications related to programs that serve to improve the overall capability, culture, operational efficiency, organizational strategy, or performance of the Global HR organization. Additionally, you will provide executive support to senior leadership meetings and strategic programs, including facilitating critical staff meetings, refining strategic planning and finance processes, and overseeing the implementation of priority projects. In this role, a typical day will include: • Leads, plans, conducts, and provides organizational project management expertise to one or more projects of significant importance and difficulty where the scope, complexity, risk, and investment involved requires the broad application of intermediate knowledge through all lifecycle phases—initiation, planning, execution, and closeout. • Partners to maintain, manage, and drive adoption of Activity and Calendar Management. Aids in key AMO (Ability, Motivation, Opportunity) processes. • Provide oversight and execution on key HR projects and programs to create alignment, visibility, stakeholder awareness/engagement and ensure successful execution. • Provide action tracking and monitoring for project team using project management expertise and software. • Evaluate and report project team activities against project plan to identify deviations from planned timing, budget or scope. • Facilitate project team meetings with agendas, minutes, and action items; ensure adequate preparation of meetings through planning activities, pre-reads, etc. • Manage vendors through processing of SOWs, POs, invoices, accruals and forecasting expenses. • Track and monitor project plan execution, including providing expertise in measures of success. • Provides strategic foresight to anticipate challenges and opportunities. Actively engage in project discussions and decisions, offering insightful contributions to navigate potential risks and ensure deliverables align with project and broader business objectives. • Maintains oversight of project progress, acting as the first line of defense to safeguard quality and adherence to timelines, while continuously offering innovative solutions and recommendations to enhance outcomes. • Responsible for monthly budget reviews and target planning support. Provide insights and strategic advice to ensure optimal allocation of resources and achievement of financial targets. WHAT YOU’LL BRING TO ALCON: • Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+1 yr) • The ability to fluently read, write, understand, and communicate in English • 5 Years of Relevant Experience • 3 Years of Demonstrated Leadership Preferred Qualifications: • Demonstrated experience with formal project management; Human Resources-related experience, a plus • Certified Project Management Professional (PMP) • PROSCI Certified Change Practitioner • Lean Six Sigma • Experience with tools including ServiceNow, Tableau, Microsoft Office Suite, and related HOW YOU CAN THRIVE AT ALCON: • Join Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives • Grow your career and see your impact in a highly collaborative and diverse environment • Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more! Alcon Careers See your impact at alcon.com.careers #LI-DNI ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.