10 open positions available
Develop and grow customer relationships, execute marketing plans, and meet sales quotas. | Requires a bachelor's degree or equivalent experience, 2+ years of relevant sales experience, and strong communication skills. | Account Manager-Plano, TX At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As an Account Manager, you will be responsible for increasing territory revenue by selling Alcon's vision care portfolio of products. This is achieved by promoting Alcon’s innovative technology and partnering with Eye Care Practitioners using a needs-based selling approach to match Alcon products with doctor and patient needs. Responsibilities: Account Management: Develop and grow relationships while executing strategic plans. Customer Needs Clarification: Set clear objectives for each sales interaction based on the needs of decision makers and influencers within the account. Promoting Customer Focus: Work collaboratively with colleagues to create executional plans to help meet customer and organization needs. Marketing Execution: Execute marketing plan for specific products to help change customer behavior, driving adoption of product. Competencies: Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations Persuades: Uses compelling arguments to gain the support and commitment of others. Decision Quality: Makes good and timely decisions that keep the organization moving forward. Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Key Performance Metrics: Attainment of quarterly and annual sales quotas Call metrics including reach and frequency to targeted accounts Compliance to regulations What you will bring to Alcon: Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc.+6 yrs.; M.S.) The ability to fluently read, write, understand, and communicate in English 2 Years of Relevant Experience How can you thrive at Alcon: Uncapped commissions and earning potential Career growth opportunities both in role and throughout the organization Best in class benefits package including health, life, retirement, flexible time off, and much more! ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide. If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker
Develop and grow customer relationships, execute strategic sales plans, and promote Alcon's vision care products. | Bachelor's degree or equivalent experience, at least 2 years of relevant sales experience, and fluency in English. | Account Manager-Bellevue, WA (Bellevue, Redmond, Kirkland, Issaquah, Sammamish and Renton) At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As an Account Manager, you will be responsible for increasing territory revenue by selling Alcon's vision care portfolio of products. This is achieved by promoting Alcon’s innovative technology and partnering with Eye Care Practitioners using a needs-based selling approach to match Alcon products with doctor and patient needs. Responsibilities: Account Management: Develop and grow relationships while executing strategic plans. Customer Needs Clarification: Set clear objectives for each sales interaction based on the needs of decision makers and influencers within the account. Promoting Customer Focus: Work collaboratively with colleagues to create executional plans to help meet customer and organization needs. Marketing Execution: Execute marketing plan for specific products to help change customer behavior, driving adoption of product. Competencies: Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations Persuades: Uses compelling arguments to gain the support and commitment of others. Decision Quality: Makes good and timely decisions that keep the organization moving forward. Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Key Performance Metrics: Attainment of quarterly and annual sales quotas Call metrics including reach and frequency to targeted accounts Compliance to regulations What you will bring to Alcon: Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc.+6 yrs.; M.S.) The ability to fluently read, write, understand, and communicate in English 2 Years of Relevant Experience How can you thrive at Alcon: Uncapped commissions and earning potential Career growth opportunities both in role and throughout the organization Best in class benefits package including health, life, retirement, flexible time off, and much more! ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Total Rewards Alcon’s Total Rewards programs are designed to align to incentives with business goals, encourage the right values and behaviors, and deliver long-term value. The first layer of our rewards program is compensation. We offer a combination of fixed pay and variable pay, which includes short-term incentives, and long-term incentives for eligible population. Our benefits program provides security for life events through life and disability insurance, supports savings for retirement, promotes good health and well-being and supports associates and their families during times of illness. To learn more about Alcon’s Corporate Social Responsibility including our Total Rewards, click here Pay Range $96,000.00 - $160,000.00 Pay Frequency Annual Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide. If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker
Develop and grow customer relationships, execute marketing plans, and meet sales quotas. | Requires a bachelor's degree or equivalent experience, 2+ years relevant sales experience, and fluency in English. | Account Manager-Buffalo, NY At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As an Account Manager, you will be responsible for increasing territory revenue by selling Alcon's vision care portfolio of products. This is achieved by promoting Alcon’s innovative technology and partnering with Eye Care Practitioners using a needs-based selling approach to match Alcon products with doctor and patient needs. Responsibilities: Account Management: Develop and grow relationships while executing strategic plans. Customer Needs Clarification: Set clear objectives for each sales interaction based on the needs of decision makers and influencers within the account. Promoting Customer Focus: Work collaboratively with colleagues to create executional plans to help meet customer and organization needs. Marketing Execution: Execute marketing plan for specific products to help change customer behavior, driving adoption of product. Competencies: Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations Persuades: Uses compelling arguments to gain the support and commitment of others. Decision Quality: Makes good and timely decisions that keep the organization moving forward. Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Key Performance Metrics: Attainment of quarterly and annual sales quotas Call metrics including reach and frequency to targeted accounts Compliance to regulations What you will bring to Alcon: Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc.+6 yrs.; M.S.) The ability to fluently read, write, understand, and communicate in English 2 Years of Relevant Experience How can you thrive at Alcon: Uncapped commissions and earning potential Career growth opportunities both in role and throughout the organization Best in class benefits package including health, life, retirement, flexible time off, and much more! ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Total Rewards Alcon’s Total Rewards programs are designed to align to incentives with business goals, encourage the right values and behaviors, and deliver long-term value. The first layer of our rewards program is compensation. We offer a combination of fixed pay and variable pay, which includes short-term incentives, and long-term incentives for eligible population. Our benefits program provides security for life events through life and disability insurance, supports savings for retirement, promotes good health and well-being and supports associates and their families during times of illness. To learn more about Alcon’s Corporate Social Responsibility including our Total Rewards, click here Pay Range $96,000.00 - $160,000.00 Pay Frequency Annual Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide. If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker
Achieve sales targets by promoting surgical ophthalmic products, developing customer relationships, and executing sales strategies. | Proven sales experience, preferably in medical or ophthalmic products, with strong relationship-building skills and ability to work independently. | At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly.The Sr. Associate I, Surgical Field Sales (Professional Path) is primarily responsible for achieving sales targets by selling surgical ophthalmic products within the assigned territory. You will build strong relationships with customers, address their needs, and ensure satisfaction through product demonstrations and support. Specifics Include: • Achieve sales targets for specific accounts or territories • Promote and sell Alcon products through various sales activities • Develop relationships with key opinion leaders and high-volume users • Discover and develop new business opportunities • Execute a sales plan and strategy • Frequently visit customers and provide necessary support • Participate in and conduct events and meetings to update customers on products, services, and prices • Create and maintain a customer database • Conduct competitive market analysis to maintain Alcon's product market share and react to competition • Provide timely reports and ensure accurate documentation of sales activities and customer interactions according to company needs Qualifications: Associate shall have the appropriate education and experience to successfully perform the responsibilities/activities of this role. Primary Responsibilities: • Establish leadership role as local team lead for all activities. • Promotes the sales of a product to new and established accounts to achieve sales objectives and greater market penetration. • Maintains and optimizes existing relationships and leads business with existing key customers. • Implement feedback on competitor activities in the field via line management. • Prioritizes and coordinates local meetings on territory, ensuring adequate catering facilities, company literature, samples and relevant audio visual aids are available where vital. • Maintains and uphold an excellent company image, by way of personal presentation in both demeanor, dress and condition of company car at all times. • Ensures adequate administrative duties are carried out to guarantee efficient operation of territory. • Constantly upgrades standard of knowledge and understanding of the specialties in which the company operates. • Maintains all relevant data in company systems. • Works as efficiently and economically as possible, as a professional salesperson. • Identifies equipment opportunities and supports market development. What you can bring to Alcon: • Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.) • The ability to fluently read, write, understand and communicate in English • 2 Years of Proven Experience How to Thrive at Alcon: • Manage your own workload and schedule while hitting your set targets • Build positive working relationships to achieve positive goals and business objectives • Balance experiencing new environments and working autonomously in a remote sales environment Alcon Careers See your impact at alcon.com.careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide. If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker
Supporting product launches, data analysis, and cross-functional collaboration within a SaaS environment. | Experience in operations, technical support, and familiarity with APIs and SQL, but lacks specific optical or ophthalmology background. | Bei Alcon werden wir von der sinnvollen Arbeit angetrieben, die wir leisten, um Menschen zu helfen, brillant zu sehen. Als weltweit führendes Unternehmen in der Augenheilkunde setzen wir uns für Innovation und Fortschritt ein und handeln schnell. Bei uns werden Sie für Ihr Engagement und Ihre Leistungen belohnt und können Ihre Karriere wie nie zuvor vorantreiben. Gemeinsam gehen wir über uns hinaus, um das Leben unserer Patienten und Kunden zu verbessern. Wir fördern eine Unternehmenskultur, die alle einbezieht und suchen nach vielfältigen, talentierten Menschen, die sich Alcon anschließen möchten. Als Practice Solution Manager (PSM) (m/w/d) in der Vision Care-Division von Alcon spielen Sie eine zentrale Rolle beim Ausbau des Marktanteils und der Verstärkung der Kundenbindung. Sie implementieren innovative Aktivitäten, die den Geschäftserfolg unserer Kunden unterstützen, die Kundenloyalität fördern und digitale Lösungen sowie Verkaufsaktivitäten vorantreiben. Die Position ist als Home-Office-Rolle innerhalb des definierten Reisegebiets (Zürich, Bern, Basel, St. Gallen) in der Schweiz ausgestaltet. Sie erfordert eine hohe Reisebereitschaft, primär innerhalb der Schweiz, vereinzelt auch im europäischen Ausland. Ein typischer Arbeitstag in dieser Funktion umfasst: • Beratung und Kundenbindung: Enge Zusammenarbeit mit Entscheidungsträgern, ECPs und Store Teams, um gemeinsam abgestimmte Ziele zu erreichen • Einführung digitaler Plattformen durch Implementierung von digitalen Lösungen zur Kundenakquise und -bindung, insbesondere im Bereich Abosysteme • Planung und Durchführung von Schulungen und Fitting Events zur Unterstützung und Verbesserung des Endverbraucher Kauferlebnisses • Gezielte Umsetzung von POS-Strategien und Merchandising-Konzepten zur Erhöhung der Produktwahrnehmung und zur Unterstützung des Sell-outs im stationären Handel. • Zusammenarbeit mit dem Business Development Manager und anderen Abteilungen zur Entwicklung und Umsetzung eines erstklassigen Geschäftsunterstützungsmodells WAS SIE ZU ALCON MITBRINGEN: • Abschluss Bachelor of Science FHNW in Optometrie mit umfangreicher optischer Ausbildung und mindestens 3-jähriger Berufserfahrung. • Fundiertes Wissen im Bereich Augenoptik oder Ophthalmologie sowie in der Implementierung digitaler Lösungen zur Verkaufsförderung • Ein etabliertes Netzwerk innerhalb der optischen Branche das gezielt zur Marktentwicklung, Kundenbindung und Geschäftserweiterung eingesetzt werden kann • Ausgeprägte selbstorganisatorische Fähigkeiten, Verhandlungsgeschick, Erfahrung im Änderungsmanagement und eine starke Kundenorientierung • Fließende Deutsch- und sehr gute Englischkenntnisse, vorzugsweise auch Italienisch und/oder Französisch WIE SIE BEI ALCON ERFOLGREICH SEIN KÖNNEN: • Erleben Sie ein exzellentes Onboarding ab dem ersten Arbeitstag bei einem der Top-Arbeitgeber 2025(*) und entdecken Sie die vielfältigen Weiterentwicklungsmöglichkeiten innerhalb nationaler und internationaler Abteilungen • Arbeiten Sie eigenverantwortlich, umsatzorientiert und entdecken Sie das abwechslungsreiche Aufgabenfeld mit vielen Gestaltungsmöglichkeiten und Raum für eigene Ideen • Arbeiten Sie mit einem hervorragenden, kollegialen Team zusammen, das Sie dabei unterstützt, Ihre Ziele zu erreichen und erfolgreich zu sein • Neben einer attraktiven Vergütung profitieren Mitarbeitende bei Alcon von einem umfassenden Leistungspaket – darunter flexible Arbeitszeitmodelle, eine betriebliche Altersvorsorge sowie weitere Benefits, die Gesundheit, Wohlbefinden und die persönliche Entwicklung fördern. (*) ausgezeichnet vom Top Employer Institute®, der weltweiten Institution für die Zertifizierung von herausragenden Mitarbeiterbedingungen. Alcon Careers "See your impact" unter https://alcon.com/about-us/careers #LI-DNI ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker   You are applying to be part of the Alcon Talent Pool. We are not currently recruiting for this role but we are building a pipeline for future opportunities. If you would like to be considered for a similar position in future, then please submit your CV or resume.
Leading the development and management of learning and upskilling experiences, including content creation, technology integration, and team leadership. | 7+ years of experience in developing learning programs, expertise in AI tools, instructional design certification, and experience with design thinking and offshore teams. | Job Description Summary Location- Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This role, reporting to the Executive Director – Learning Strategy & Operations, is for the Director, Learning Innovation. You will be responsible for setting and maintaining leading edge practices for our learning asset and experience development and production, utilizing design thinking, while leveraging the latest in technology innovations to ensure optimal learner experience and effective upskilling. Serve as thought-leader and hands-on expert in AI-driven learning design and innovation. This role ensures that the Skills & Capabilities Training Team stays at the forefront of educational technology, leveraging artificial intelligence, adaptive learning, and design thinking to accelerate field readiness, personalize learning at scale, and reduce time-to-impact. Positions the S&C Training Team as a pharma industry leader in AI-powered learning and capability development. You will be coaching, developing and leading a highly skilled diverse team that will develop bespoke learning and upskilling experiences. You will also be influencing the Novartis learning ecosystem to implement innovative ways to learn and upskill for greater impact and engagement. As part of the US Skills & Capabilities Team, you will have a significant role in building the skills and capabilities for our field organizations and bringing us closer to business objectives and ultimately our patients.  Job Description Major Responsibilities: • Lead the development of learning and upskilling experience that include all learning content development and asset production. These learning and upskilling experiences include ‘global’ and enterprise learning and upskilling solutions, as well as learning and skills solutions to support business unit specific priorities and strategy. • Build an internal design center of excellence that supports field training needs. • Develop best-practice frameworks and governance for AI-integrated content creation, ensuring compliance, consistency, and scalability across all training teams. • Oversee transition from vendor-produced to in-house content creation, reducing costs and increasing consistency. • Partner with key stakeholders across the S&C team to align content priorities with enterprise learning strategy. • Manage vendor relationships during transition, ensuring delivery of legacy projects. • Coordination of all AI tool selection and integration of enterprise-wide learning/data platforms • Collaborate with DDIT and Data & Analytics teams to ensure seamless integration of new tools within learning ecosystem • Upskill the broader L&D team in AI literacy, digital content authoring, and learning data interpretation to future-proof internal capabilities. • Incorporate the latest technological innovations and design thinking into every aspect of learning to enhance engagement, learning and impact. • Learning asset management and learning curation (internal and external content) to ensure we have the right learning content and assets to deliver the learning and skills strategy. • Learning solutions deployment support including publishing within our learning technology and people experience ecosystems, learner engagement and virtual classrooms and webinar production. • Implement and maintain clear decision-making processes for learning content development and asset production Role Expectations: • Leads a skill development team of Associate Directors, ensuring all work is aligned to high impact curriculum and learning transfer processes. • Acts as a key learning technology advocate in the department – both for learning asset production well as for operational processes • Identifies and advocates for important learning development tools, software, and platforms which aid the development of learning assets. • Leads as a change agent, constantly seeking and defining novel ways to improve coordination, efficiency, and impact success of learning asset development. • Collaborates across different regions/global functions to share/obtain best practices and industry-leading approaches to learning asset development. • Build internal and/or external networks to enhance talent replacement processes for the Learning Innovation team. • Build a best-in-class diverse Customer Experience team through talent acquisition, succession planning and development of associates. • Create inclusive and patient-focused culture built on Novartis Values & Behaviors. Ensure full team alignment to and ownership of Code of Conduct and all Legal, Ethics and Compliance Policies. Leadership & Functional Responsibilities: • A strong leader who can serve as a role model for the organization; outstanding interpersonal skills; a track record in successfully fostering teamwork and developing team members; collaborative style. • Proven ability to build alignment and influence. • Ability to lead through change and ambiguity. • Comfort with decisiveness and risk taking; has ability to manage through a crisis. • Motivates and inspires others to do their best. • High intellect: creativity, a willingness to think outside the box to create positive change. • Emotional maturity: self-confidence, ability to manage effectively in the changing, complex organizational structure. • Unquestionable ethics, values, and professional integrity. Attributes for Success: • Customer Centric - No matter what stakeholder or customer we’re working with we put the patient first. We listen to their stories and walk in their shoes We understand what they want from us. We are problem solvers; we anchor our work in customer insights, and we pivot to meet their needs. • Experimenter - To be a self-adapting business, we can no longer take linear paths. Instead, we make dynamic plans and take iterative approaches. We go beyond the first set of ideas and bring in outside inspiration. We are vulnerable and have a safe environment to engage in trial and error. We have the confidence to learn from our mistakes and support others who do the same. • Agile Learner - Change is how we thrive and to thrive we are willing to change ourselves. We know ourselves or ask for feedback to keep learning. We have a growth mindset and adapt to stay relevant. We are open about sharing our successes and failures to help others learn along the way. • Co-Creator - In an agile organization, teams are no longer bound by job titles or organizational structure Instead, we bring together the right people, those who have the right expertise or acumen, to create something new or solve problems for patients and customers. We innovate by collaborating. We integrate by collaborating. We deliver by collaborating. • Enterprise Thinker - As we work in more agile and connected ways, it’s important to understand the Novartis ecosystem and interdependencies. To do this, we understand the big picture, connect the dots, see where individual pieces fit into the value chain and think across, over, up and down. We think about tradeoffs and take an enterprise approach that can be scaled and adapted for the last mile. • Decisive - To be agile, decision making needs to devolve. We trust and empower people to make smart decisions We bring the right people to the table and step out when we’re not needed. We have decisive conversations and are clear on who is going to make the decision We minimize bureaucracy and move decisions to action. • Accountable Contributor - The work we do on behalf of patients requires everyone to contribute. We need to know what we’re accountable for, have clarity on the ‘why’ and the ‘what’ and own the outcome. At all levels, to have a passion for excellence, and drive results while our managers enable us and help us measure our impact. • Deep Expert - Personal acumen underpins all of what we do for our patients and customers. We bring our deep domain expertise and specialized insights into innovative plans, internal and external conversations, and collaborative work. While we are not bound by our expertise, we know that it’s important to continually replenish our expertise so we can contribute to our collective success. Role Requirements: • 7 years of experience leading the development of learning programs and assets in complex matrix organizations, or external agencies • Significant, practical experience leveraging Artificial Intelligence-based tools, as well as other fast-emerging technologies, to design and develop learning programs • Degree or formal certification in adult learning or instructional design • Deep expertise in leveraging design standards to create operational and financial learning efficiencies • Learning consulting experience is beneficial • Experience in design thinking to innovate learning. • Experience working with, and through, offshore-based teams • Bachelor or Master University degree in organizational change, adult learning or related fields desired. Additional professional training and education are advantageous. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com. Novartis Compensation Summary: The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.  EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.  Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.  Salary Range $185,500.00 - $344,500.00  Skills Desired Business Operations, Cross-Functional Teams, Customer Orientation, Effectiveness, E-Learning, Facilitation (Business), Leadership, Microsoft Outlook, Profit and Loss (P&L), Sales, Salesforce Crm, Sales Management, Sales Operations, Sales Process, Sales Strategy, Sales Trainings, Skills Development
Perform maintenance, installations, and customer support for medical devices, ensuring high customer satisfaction. | Requires 2+ years of relevant experience, medical device knowledge, and ability to lift 50 pounds. | Additional Job Description: At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Surgical Field Service Engineer supporting Alcon equipment at customer sites and demo equipment function effectively, you will be trusted to work on providing technical advice to customers including commissioning, installing, and testing of products/equipment in a field-based role based in Seattle, WA. In this role, a typical day will include: • Perform corrective and preventive maintenance, retrofits, upgrades and system installations. • Establish and maintain a high level of customer satisfaction. • Promptly address customer concerns, quality assurance and medical safety issues. • Manage daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional and cross-functional teams. • Maintain all administrative responsibilities in a timely and accurate manner. • Assist Sales, Clinical and In-house teams including other Field Engineers as needed. • Manage inventory, keep accurate records, and promptly return unused and failed parts. • Promote service contract offerings and assist Inside Sales Specialist in selling service agreements to customers within the assigned territory. What You’ll bring to Alcon: • Associate’s degree or equivalent years of directly related experience • The ability to fluently read, write, understand, and communicate in English • 2 years of Relevant Experience Preferred Qualifications: • Resolve problems, think analytically and communicate professionally in high pressure, time-sensitive customer environments. • Experience working with advance medical devices and with medical devices that use lasers. • Accustomed to working with hospital operating room and surgery center protocols. • Working knowledge of ServiceMax / CRM tools. • Ability to lift 50 pounds – i.e., tools, replacement parts, etc. • Travel Requirements: approximately 30% overnights • Territory: Pacific NW - WA, AK How to Thrive at Alcon: • Imagine your career like never before with focused growth and development opportunities • Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! • Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, and much more! See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Total Rewards Alcon’s Total Rewards programs are designed to align to incentives with business goals, encourage the right values and behaviors, and deliver long-term value. The first layer of our rewards program is compensation. We offer a combination of fixed pay and variable pay, which includes short-term incentives, and long-term incentives for eligible population. Our benefits program provides security for life events through life and disability insurance, supports savings for retirement, promotes good health and well-being and supports associates and their families during times of illness. To learn more about Alcon’s Corporate Social Responsibility including our Total Rewards, click here Pay Range $37.02 - $68.74 Pay Frequency Hourly Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.
Develop and grow client relationships, execute strategic plans, and promote products to meet customer needs. | Requires at least 2 years of relevant experience, strong customer relationship skills, and fluency in English. | Account Manager-Boston, MA At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As an Account Manager, you will be responsible for increasing territory revenue by selling Alcon's vision care portfolio of products. This is achieved by promoting Alcon’s innovative technology and partnering with Eye Care Practitioners using a needs-based selling approach to match Alcon products with doctor and patient needs. Responsibilities: • Account Management: Develop and grow relationships while executing strategic plans. • Customer Needs Clarification: Set clear objectives for each sales interaction based on the needs of decision makers and influencers within the account. • Promoting Customer Focus: Work collaboratively with colleagues to create executional plans to help meet customer and organization needs. • Marketing Execution: Execute marketing plan for specific products to help change customer behavior, driving adoption of product. Competencies: • Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations • Persuades: Uses compelling arguments to gain the support and commitment of others. • Decision Quality: Makes good and timely decisions that keep the organization moving forward. • Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. • Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Key Performance Metrics: • Attainment of quarterly and annual sales quotas • Call metrics including reach and frequency to targeted accounts • Compliance to regulations What you will bring to Alcon: • Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc.+6 yrs.; M.S.) • The ability to fluently read, write, understand, and communicate in English • 2 Years of Relevant Experience How can you thrive at Alcon: • Uncapped commissions and earning potential • Career growth opportunities both in role and throughout the organization • Best in class benefits package including health, life, retirement, flexible time off, and much more! $96,000.00 - 128,000.00 - 160,000.00 USD Annual ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Total Rewards Alcon’s Total Rewards programs are designed to align to incentives with business goals, encourage the right values and behaviors, and deliver long-term value. The first layer of our rewards program is compensation. We offer a combination of fixed pay and variable pay, which includes short-term incentives, and long-term incentives for eligible population. Our benefits program provides security for life events through life and disability insurance, supports savings for retirement, promotes good health and well-being and supports associates and their families during times of illness. To learn more about Alcon’s Corporate Social Responsibility including our Total Rewards, click here Pay Range $96,000.00 - $160,000.00 Pay Frequency Annual Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.
Designing, coding, testing embedded software solutions, and authoring technical documentation. | Pursuing a Master's or PhD in a relevant field, with demonstrated leadership skills, and able to work full-time during summer. | At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As an Embedded Software Engineering Intern, you will have the opportunity to contribute to impactful software development projects that support the next generation of vision‑enhancing technologies. This internship is based at our Lake Forest, CA location. In this role, a typical day will include: • Gathering and analyzing user requirements for embedded software solutions • Researching technologies and platforms related to embedded software development • Designing, coding, and testing software in C/C++ and/or Python • Authoring clear, structured technical documentation Minimum Qualifications: Must be enrolled in an accredited university or college for at least one semester prior to the internship, and at least one additional semester following your internship • Must be pursuing a Master’s or PhD in Computer Engineering, Computer Science, or Electrical Engineering or similar degrees • Academic performance: Minimum cumulative GPA 2.8/4.0 • Demonstrated leadership skills (e.g., extracurricular activities or projects) • Must be authorized to work in the US on a permanent basis. Students on an F‑1 visa with CPT work authorization may be accommodated • Ability to commit to a 10–12 week full‑time (40 hrs/week) summer internship Preferred Requirements: • Experience developing C/C++ software for microcontrollers (e.g., STM32, S32K1xx) • Familiarity with Real‑Time Operating Systems (RTOS) such as ThreadX or FreeRTOS • Ability to read PCBA schematics • Experience writing Python scripts • Hands‑on experience with embedded software tools, including: • Cross compilers • In‑circuit debuggers • Oscilloscopes How to Thrive at Alcon: • Manage your own workload and schedule while hitting your set targets. • Build positive working relationships to achieve positive goals and business objectives. • Balance experiencing new environments and working autonomously in a collaborative setting. • Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, and much more! Alcon Careers See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Total Rewards Alcon’s Total Rewards programs are designed to align to incentives with business goals, encourage the right values and behaviors, and deliver long-term value. The first layer of our rewards program is compensation. We offer a combination of fixed pay and variable pay, which includes short-term incentives, and long-term incentives for eligible population. Our benefits program provides security for life events through life and disability insurance, supports savings for retirement, promotes good health and well-being and supports associates and their families during times of illness. To learn more about Alcon’s Corporate Social Responsibility including our Total Rewards, click here Pay Range $0.00 - $43.00 Pay Frequency Hourly Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.
Lead and manage complex HR-related projects and programs to improve organizational capability, culture, and operational efficiency, including executive support and budget oversight. | Bachelor’s degree or equivalent experience, 5 years relevant experience, 3 years leadership, project management expertise, and preferred PMP and PROSCI certifications. | At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Manager of Human Resources Project/Program Management, you will support Alcon’s business goals and objectives through efficient, effective, and comprehensive project management solutions for organizational initiatives. This role focuses on organizational project management, change, and communications related to programs that serve to improve the overall capability, culture, operational efficiency, organizational strategy, or performance of the Global HR organization. Additionally, you will provide executive support to senior leadership meetings and strategic programs, including facilitating critical staff meetings, refining strategic planning and finance processes, and overseeing the implementation of priority projects. In this role, a typical day will include: • Leads, plans, conducts, and provides organizational project management expertise to one or more projects of significant importance and difficulty where the scope, complexity, risk, and investment involved requires the broad application of intermediate knowledge through all lifecycle phases—initiation, planning, execution, and closeout. • Partners to maintain, manage, and drive adoption of Activity and Calendar Management. Aids in key AMO (Ability, Motivation, Opportunity) processes. • Provide oversight and execution on key HR projects and programs to create alignment, visibility, stakeholder awareness/engagement and ensure successful execution. • Provide action tracking and monitoring for project team using project management expertise and software. • Evaluate and report project team activities against project plan to identify deviations from planned timing, budget or scope. • Facilitate project team meetings with agendas, minutes, and action items; ensure adequate preparation of meetings through planning activities, pre-reads, etc. • Manage vendors through processing of SOWs, POs, invoices, accruals and forecasting expenses. • Track and monitor project plan execution, including providing expertise in measures of success. • Provides strategic foresight to anticipate challenges and opportunities. Actively engage in project discussions and decisions, offering insightful contributions to navigate potential risks and ensure deliverables align with project and broader business objectives. • Maintains oversight of project progress, acting as the first line of defense to safeguard quality and adherence to timelines, while continuously offering innovative solutions and recommendations to enhance outcomes. • Responsible for monthly budget reviews and target planning support. Provide insights and strategic advice to ensure optimal allocation of resources and achievement of financial targets. WHAT YOU’LL BRING TO ALCON: • Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+1 yr) • The ability to fluently read, write, understand, and communicate in English • 5 Years of Relevant Experience • 3 Years of Demonstrated Leadership Preferred Qualifications: • Demonstrated experience with formal project management; Human Resources-related experience, a plus • Certified Project Management Professional (PMP) • PROSCI Certified Change Practitioner • Lean Six Sigma • Experience with tools including ServiceNow, Tableau, Microsoft Office Suite, and related HOW YOU CAN THRIVE AT ALCON: • Join Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives • Grow your career and see your impact in a highly collaborative and diverse environment • Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more! Alcon Careers See your impact at alcon.com.careers #LI-DNI ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.
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