6 open positions available
Leading operational and guest experience strategies, managing teams, and optimizing customer satisfaction in cultural and entertainment venues. | Extensive experience in operations, guest experience, and team management, with no specific background in sales enablement or SaaS/fintech industries. | About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About the team The Revenue Strategy & Enablement team at Airwallex is at the heart of our commercial engine, empowering sales and commercial teams to win in a fast-paced environment. We collaborate closely with commercial leaders, product marketing, and cross-functional partners to deliver world-class enablement programs, content, and training. Our mission is to accelerate revenue growth by equipping our teams with the knowledge, tools, and processes they need to succeed - across both core and new products, and in every region we serve. What you’ll do As a Senior Manager, Revenue Strategy & Enablement, Enterprise, you’ll play a critical role in shaping and scaling our Americas enterprise GTM engine. We’re looking for a strategic operator with deep sales experience and exposure to Financial Services, Fintech, or SaaS, who brings rigor, creativity, and execution excellence. If you’re motivated by impact and enabling teams to perform at their best, we’d love to hear from you. This role is based in San Francisco. Responsibilities: Partner with Commercial and Revenue Strategy leaders to identify the highest-leverage enablement initiatives that will drive growth across the funnel. Partner with sales team members and cross-functional business partners (including product marketing, operations, and product) to create engaging, actionable enablement content - such as playbooks, sales collateral, onboarding materials, and training modules - to improve win rates across core and new products. Plan and execute internal training initiatives and sales kick-off (SKO) events, ensuring commercial teams are equipped with the latest product knowledge, messaging, and competitive insights. Drive effective onboarding of new commercial team members, working with regional teams to ensure a seamless ramp-up and consistent experience. Collaborate with cross-functional teams to implement systems and processes that enhance the commercial process, including CRM and sales enablement tools. Analyze the revenue funnel to identify areas of opportunity for coaching, enablement, and process improvement. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 7+ years of experience in Revenue Enablement, Sales, or a related field, ideally within the Enterprise space. Proven track record of collaborating with commercial leaders and driving impactful enablement programs. Experience designing and delivering sales training, onboarding, and enablement content for commercial teams. Excellent written, verbal, and in-person communication skills, with strong cross-functional management abilities. Highly organized, able to manage multiple priorities, and thrive in a fast-paced, dynamic environment. Self-starter mentality with a high degree of motivation to understand root causes and deliver success. High attention to detail and a “do what it takes” attitude to own and execute high-quality outcomes. Experience with Salesforce (or similar CRM) and familiarity with sales tools (e.g., Chorus, Outreach). Preferred qualifications: Scale-up or fintech experience. Experience working with US Enterprise Sales Teams Familiarity with sales enablement platforms (e.g., Highspot, Gong, LMS). Experience with data-driven enablement program measurement and iteration. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Define and lead AI marketing strategy, optimize conversion rates, and oversee ad operations infrastructure. | Minimum of 10+ years in performance marketing or CRO, experience with AI programs in marketing, and strong technical and leadership skills. | About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About the team The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success. What you’ll do We’re looking for a strategic, analytical, and technically fluent marketing leader to drive the future of AI innovation, conversion optimization, and ad operations excellence across the organization. As the Associate Director, MarTech & Ad Ops, you will define and operationalize the AI strategy and technology roadmap that powers the next generation of marketing performance. You’ll lead three interdependent workstreams: Futures (AI Tools) — evaluation, rollout, and enablement of marketing AI systems. CRO (Conversion Rate Optimization) — experimentation frameworks and UX performance. Ad Operations — infrastructure, tagging, and campaign governance. You’ll connect strategy to execution by embedding automation, efficiency, and intelligence into every stage of the marketing lifecycle — from creative production to lead attribution. This role is based in San Francisco. Responsibilities: AI Strategy & Governance: Define and lead the AI marketing roadmap, establishing a systematic evaluation framework for emerging tools (GenAI, automation) based on ROI, security, and integration feasibility. Tech Enablement & Training: Drive global rollout and adoption of AI technologies, creating playbooks and enablement materials to scale creative velocity and operational efficiency. Global CRO Ownership: Lead the end-to-end Conversion Rate Optimization framework, managing structured experimentation, personalization, and UX testing to improve CVR and CAC. Cross-Functional Alignment: Partner with Product Marketing and Web Engineering to ensure a seamless conversion journey from campaign messaging to landing page performance. Ad Operations Excellence: Own the global ad-ops infrastructure, ensuring compliant execution, standardized naming conventions, and flawless campaign governance across all paid media. Attribution & Data Integrity: Manage pixel governance, UTM frameworks, and CRM integrations (Salesforce/Marketo) to ensure end-to-end attribution accuracy and lead-source integrity. Automation & QA: Build robust QA frameworks and automation workflows to reduce manual overhead in campaign setup and reporting. Strategic Insights: Analyze and communicate the impact of AI, CRO, and AdOps initiatives to executive leadership, utilizing data to link technical optimizations to pipeline results. People Leadership: Manage and coach a specialized cross-functional team, fostering a culture of technical curiosity, experimentation, and operational rigor. Internal Evangelism: Serve as the subject matter expert for marketing innovation, collaborating with Data Science and IT to align MarTech integrations with broader analytics infrastructure. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 10+ years of experience in Performance Marketing, Marketing Operations, or CRO, ideally in B2B SaaS or fintech. Demonstrated success building or leading AI enablement programs within marketing organizations. Deep understanding of marketing infrastructure, tracking, and data pipelines. Proven ability to translate emerging technologies into measurable operational or revenue outcomes. Strong leadership, stakeholder management, and program governance skills. Bachelor’s or Master’s degree in Marketing Analytics, Computer Science, Statistics, Engineering, or Business Analytics. Preferred qualifications: Experience managing global evaluation and rollout of MarTech or AI systems. Familiarity with data privacy, security, and AI governance frameworks. Advanced understanding of creative automation and dynamic content testing. Ability to synthesize technical, operational, and strategic perspectives into clear direction. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Supporting talent acquisition, onboarding, and HR operations with a focus on process improvement and compliance. | Experience supporting HR and recruiting operations, managing confidential data, and coordinating hiring processes, with no specific technical or engineering recruiting skills required. | About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Our Talent Acquisition team shapes Airwallex's future by finding and engaging top talent worldwide. We partner closely with hiring managers and leaders to understand business needs, deliver exceptional candidate experiences, and build high-performing teams that reflect our dynamic culture and operating principles. What you'll do Airwallex is scaling our engineering teams globally, and we're looking for an exceptional Talent Acquisition Manager to take our engineering hiring to the next level. In this dynamic hybrid role, you'll lead and mentor a high-performing team of recruiters while directly driving some of our most critical, high-impact engineering hires. You'll partner closely with senior engineering leaders (e.g., VP Eng, CTO) to shape talent strategy, trial bold new approaches, and build the world-class teams powering Airwallex's next stage of growth. This role is based in San Francisco. Responsibilities: • Lead and develop the team: Mentor a high-performing group of recruiters, set clear goals, and support their professional growth. • Shape hiring strategy: Partner with engineering leadership to forecast needs, define talent priorities, and maintain a consistently high hiring bar through interviewer calibration and alignment. • Own critical hires: Drive full-cycle recruitment for senior and hard-to-fill engineering roles, delivering an exceptional candidate and stakeholder experience. • Use data to drive decisions: Track key metrics, identify bottlenecks, and continuously optimize recruiting efficiency and outcomes. • Enhance recruiting impact: Strengthen employer brand, refine processes and leverage tools to improve speed, quality, and candidate experience. Who you are • Experienced leader: 10+ years in recruiting, including 3+ years leading or mentoring recruiters, with a track record of building high-performing teams. • Engineering hiring expert: Proven success hiring top engineering talent across multiple levels, including senior and leadership roles. • Trusted partner & communicator: Skilled at stakeholder management, influencing senior engineering leaders, and communicating clearly across all levels. • Data-driven operator: Use metrics and insights to guide strategy, measure success, and drive continuous improvement. • Hands-on and strategic: Balance executing critical hires with leading the team, thriving in a fast-paced, scaling environment. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid
Partner with clients and internal teams to design, demonstrate, and deliver technical solutions involving API integrations, ensuring a seamless customer experience. | Minimum 5+ years in a customer-facing engineering role, strong programming skills in at least one major language, and experience with RESTful APIs. | About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About The Team The Solutions Engineering team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market. What You’ll Do As a Solutions Engineer at Airwallex you will collaborate closely with our Engineering, Product, and Sales team. Your focus? Working with our partners to ensure they enjoy a world class, end to end, customer experience. It is critical that our Solutions Engineers have a robust and thorough understanding of multi system API integrations to help support our engineers to design a cutting edge tech stack keeping the customer top of mind. Day to day you will partner with a broad set of stakeholders from Engineers and Product Managers to C-level execs as well as internal teams to deliver product demonstrations, propose appropriate solutions to meet the customer's goals that are and compliant with local and international compliance and regulation, participate in user centred design, own the product and technology components of our end to end sales cycle and ensure the successful technical delivery of our products. Your role will be critical in ensuring our customers see the intended benefits of Airwallex's value propositions. This role is based in San Francisco or New York. Responsibilities • Work with account executives to design solutions that solve critical business challenges for our clients, throughout the pre-sales, solution design, and implementation processes. • Develop proof of concept applications built on top of Airwallex, present technical demonstrations, and help clients visualise the successful target state. • Identify and troubleshoot technical issues and ensure client’s integration follow the best practice guidelines to create best developer experience. • Provide strategic insights to internal product teams on areas of improvement to the implementation process that can reduce time to go live, remove internal and/or client friction to accelerate time to transaction. • Take ownership of outstanding deliverables in the end to end project delivery lifecycle and ensure they are captured per the project plan. Who You Are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum Qualifications • Bachelor's degree in a STEM discipline, with strong academic achievements. • 5+yrs experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, IT consultant, etc. • Strong problem-solving mindset, comfortable working with customers, partners, and engineering team to develop new products and solutions. • Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java, etc.). • Experience integrating RESTful APIs into web applications. Preferred Qualifications • Knowledge of the payments domain / financial services will be advantageous. • Prior experience working on integrations with major accounting platforms such as Xero, NetSuite, Fusion Cloud and QuickBooks on various use cases. • Passionate about learning and actively seeks out knowledge. • Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances. • Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles. • Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers. • Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Compensation Range: $160K - $220K
Lead regional revenue growth strategies, market research, and cross-functional collaboration to expand Airwallex's footprint in the Americas. | Over 10 years of experience in strategy, revenue operations, or high-growth tech environments, with strong analytical, leadership, and communication skills. | About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About the team The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale. What you'll do As Director, Revenue Strategy & Operations, Americas, you will own the strategic roadmap for revenue growth across the Americas, defining and executing the multi-year GTM strategy for Airwallex’s products and channels. This role is based in New York or San Francisco. Responsibilities: Lead deep market research and competitive intelligence to shape regional product positioning, pricing strategy, and market expansion decisions. Drive high-impact growth initiatives that accelerate Airwallex’s footprint in the U.S., Canada, and Latin America, working closely with senior leaders across Product, Sales, Marketing, and Finance. Architect and scale data-driven vertical strategies, experimentation frameworks, and segmentation models to unlock new revenue opportunities. Influence product strategy by surfacing regional insights, identifying new opportunities, and ensuring alignment between product roadmaps and Americas revenue priorities. Represent the Americas in global planning forums, ensuring clarity, alignment, and crisp communication around strategy, priorities, and outcomes. Lead, mentor, and develop a high-performing team; build frameworks, elevate talent, and establish the operational cadence for the function. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 10+ years of experience in strategy, revenue operations, commercial leadership, or high-growth technology environments Proven success leading teams and building strategic and operational capabilities at scale. Advanced analytical skills, including structuring data models, leveraging BI tools (Looker, Tableau), and driving insight-led decision-making. Excellent executive-level communication and presentation skills. A strong academic record with evidence of structured problem-solving capability. Fintech, financial services, or technology experience in a high-growth environment is advantageous. Preferred qualifications: Experience in the financial services industry in a product role or business intelligence domain with strong understanding of lending business, payments, or fintech. Familiarity with CRM platforms like Salesforce and data analytics tools. Experience with project management systems. Background in consulting (Bain, BCG, McKinsey). Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Providing employment law advice, conducting workplace investigations, and developing compliance policies. | Extensive employment law experience, leadership in legal counsel, and familiarity with employment regulations. | About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About the team The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale. What you'll do As Senior Director, Revenue Strategy & Operations, Americas, you will own the strategic roadmap for revenue growth across the Americas, defining and executing the multi-year GTM strategy for Airwallex’s products and channels. This role is based in New York or San Francisco. Responsibilities: Lead deep market research and competitive intelligence to shape regional product positioning, pricing strategy, and market expansion decisions. Drive high-impact growth initiatives that accelerate Airwallex’s footprint in the U.S., Canada, and Latin America, working closely with senior leaders across Product, Sales, Marketing, and Finance. Architect and scale data-driven vertical strategies, experimentation frameworks, and segmentation models to unlock new revenue opportunities. Influence product strategy by surfacing regional insights, identifying new opportunities, and ensuring alignment between product roadmaps and Americas revenue priorities. Represent the Americas in global planning forums, ensuring clarity, alignment, and crisp communication around strategy, priorities, and outcomes. Lead, mentor, and develop a high-performing team; build frameworks, elevate talent, and establish the operational cadence for the function. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 12+ years of experience in strategy, revenue operations, commercial leadership, or high-growth technology environments Proven success leading teams and building strategic and operational capabilities at scale. Advanced analytical skills, including structuring data models, leveraging BI tools (Looker, Tableau), and driving insight-led decision-making. Excellent executive-level communication and presentation skills. A strong academic record with evidence of structured problem-solving capability. Fintech, financial services, or technology experience in a high-growth environment is advantageous. Preferred qualifications: Experience in the financial services industry in a product role or business intelligence domain with strong understanding of lending business, payments, or fintech. Familiarity with CRM platforms like Salesforce and data analytics tools. Experience with project management systems. Background in consulting (Bain, BCG, McKinsey). Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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