Airwallex

Lead high-stakes strategic initiatives and build a high-performing governance team to support global operations. | Minimum 5-7 years of leadership experience in strategy or high-growth environments, with strong collaboration and communication skills; prior experience in legal, risk, or compliance is not required. | About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About the team The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal professionals and risk management experts. We’re passionate about safeguarding Airwallex’s operations, fostering a culture of compliance and integrity, and ensuring we navigate the global financial landscape responsibly. The team provides expert guidance and proactive support across all areas of the business—identifying, mitigating, and managing legal and financial risks to enable sustainable growth. What you’ll do As the Senior Manager, Strategy & Operations, LRCO (Legal, Risk & Compliance Office), you will be reporting to the Chief of Staff of LRC and will be part of a team of ex-top consultants focusing on enhancing and upgrading the division’s strategy and processes. This role offers the potential to build and lead a high-performing team, scaling the governance program company-wide. Responsibilities: Drive end-to-end ownership of high-stakes strategic initiatives and 'CEO-level' special projects that define our global trajectory. Serve as a trusted advisor and force multiplier for executive leadership, navigating complex cross-functional landscapes to align global stakeholders on mission-critical deliverables. Data-driven approach" to: "Deploy first-principles thinking and advanced analytics to institutionalize organizational health and operational excellence. Architect a Global Division: Drive the division’s internal strategy by orchestrating global budgets, scaling organizational design, and leading high-impact people initiatives to institutionalize a high-performance culture. Who you are You have a 'founder's mentality'—you are equally comfortable debating high-level strategy with the C-suite as you are rolling up your sleeves to build a new process from scratch. Minimum qualifications: 5-7+ years of experience, with a proven track record of leadership in a top-tier strategy consultancy (MBB preferred) or a high-growth environment Someone who enjoys ‘getting things done’ and finds ways to drive tangible outcomes A strategic thinker and analytical in your approach to developing strategies Success-oriented and hold yourself accountable for delivering key outcomes Someone who works collaboratively with people at all levels and across functions and cultures Excellent written and verbal communication and presentation skills Bachelor’s degree or equivalent Having prior experience in Legal, Risk and Compliance is NOT a requirement. Preferred qualifications: Technology, financial services and/or experience in a high growth environment is advantageous Experience with tool procurement, vendor management, and process automation Advanced degree (MBA, Master’s, or relevant certification). Location: US, Europe, Singapore Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Provide legal and regulatory guidance for Brazil operations, manage licensing, and ensure compliance with local laws. | Minimum 8 years in regulated financial institutions or fintech, active membership in the Brazilian Bar, and experience with Brazilian financial regulations. | About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks. The Global Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger LRC function. We are a proactive and trusted business partner committed to enabling Airwallex's growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative and impact-driven, with a focus on continuous improvement. You'll be part of a team that values transparency, empowerment, and high performance. This role is a newly created role with a specific focus on our business in Brazil. This role will be a key member of the Global Regulatory Compliance Team with a direct line to the Associate Director, Regulatory Compliance, Americas. What you'll do This role requires a qualified Lawyer with in-depth knowledge of the financial services regulatory landscape in Brazil. This role will provide comprehensive advice and guidance on a wide range of matters, including regulatory compliance, licensing and corporate governance obligations that are relevant to a fintech company operating in Brazil. You will deliver on the regulatory engagement strategy, manage our financial services licence program and coordinate with all internal and external parties as necessary to ensure compliance through the communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes, filing of all requisite reports, renewal of registrations and licenses, end-to-end management of regulatory examinations, and interfacing with our regulators on ad-hoc inquiries. You will analyze new and existing products and provide guidance to ensure that our 2LOD controls are fit for purpose and comply with regulatory obligations, and guide the first-line business to enable the maturity of both customer-facing and internal back-office processes and product features. This role is based in São Paulo, Brazil and in-office attendance will be required. Please submit resumes in English Responsibilities: • Provide expert legal advice and support to the business on a wide range of legal and regulatory matters, including but not limited to financial services regulations and compliance with the licensing requirements of the Central Bank of Brazil. • Representing Airwallex as an approved officer with the Central Bank of Brazil and ensuring Airwallex's compliance with all applicable Brazilian laws and regulations, by monitoring changes in legislation and regulatory requirements and advising the business on necessary actions. • Providing risk management and governance guidance, advisory and support, including second-line oversight, review and challenge to risk and control self-assessments, escalations, root cause analysis, risk reporting and key risk indicators tracking. • Support the Airwallex Group's expansion by managing the regulatory compliance components of license authorization processes. • Act as a key stakeholder in relation to licence applications, business plan updates and information requests. • Ensure that our regulatory compliance and integrity risk reporting obligations are maintained. • Guide cross-functional stakeholders to ensure that activities undertaken and controls in place so that Airwallex is operating within our risk appetite and the risk appetite of our financial partners. • Support and/or manage on-site exams and inspections (in collaboration with our LRC colleagues). • Advise the business with respect to regulatory change initiatives, with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate. • Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the 1st line business. • Manage regulatory compliance risk within the Airwallex Risk Management Framework and associated escalation process (inc. the Group Risk Committee). • Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licences. • Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organizational maturity. • Deliver the Airwallex Group's Compliance Training for employees and conduct ad-hoc training to specific business areas as required. • Conduct 'Proactive Special Ops' projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: • Law degree from a recognized global or Brazilian university and active membership in the Brazilian Bar Association (OAB). • Minimum of 8 years of experience in a regulated financial institution, fintech, legal / consulting firm, or combination of the above. • Currently, an approved officer or the ability to fulfill the requirements of the Central Bank of Brazil to be an approved officer of a payment institution, including passing all 'fit and proper' criteria with respect to competence, capability and financial soundness. • Familiarity with financial regulatory laws, rules, regulations and industry best practices across Brazil and the wider Americas region. • Data proficiency - ability to work with data and leverage it for strategic decision-making. • Ability to operate strategically and think creatively to solve complex regulatory compliance challenges. • Superior communication skills, with the ability to clearly explain complex topics to a wide range of stakeholders, including regulators, executive leadership, and front-line staff. • Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity. • Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions. • Deep understanding of financial products/services and related conduct risk, ethics, and controls. • Must be a Brazilian National, or a foreigner with the right to work. Fluency in Portuguese and English is essential, in both written and verbal communication. Preferred qualifications: • Demonstrable experience dealing with the Central Bank of Brazil and other financial services regulators across the Americas. • Prior experience in a leadership role within a payment institution that has gone through a licensing process with the Central Bank of Brazil. • Proficient in Spanish. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

Serve as lead legal counsel on data and privacy issues across the US and Americas, developing compliance programs, advising on AI and cybersecurity, and engaging with regulators. | U.S. legal qualification, 8+ years in privacy/data law, strong knowledge of US privacy laws, experience with AI and fintech regulations, and ability to work with technical teams. | About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About the team The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal and compliance minds and risk management experts. We’re passionate about safeguarding Airwallex’s operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks. Within LRC, the Data & Privacy team provides specialist guidance on data protection, data privacy, data governance and AI, partnering closely with other LRC teams as well as Product, Engineering, Information Security, Operations, and other business units across all regions. We support a global financial platform handling large volumes of customer and end‑user data under financial‑services regulation and data protection laws worldwide. Strong data protection practices are therefore essential for regulatory and customer trust and for our brand. What you’ll do You will join as Senior Lead Counsel, Data & Privacy, with primary responsibility for data and privacy legal and regulatory matters across the US and broader Americas. You will be a key partner to senior stakeholders on topics spanning data protection, AI, cybersecurity, cross‑border data access, and US financial privacy regulation. You’ll help shape and execute Airwallex’s data and privacy strategy in the Americas region, design scalable compliance approaches for complex fintech and AI‑driven products, and translate fast‑moving regulatory requirements into pragmatic solutions that enable growth. This remote role is based in the United States. Responsibilities: Serve as lead data and privacy counsel for the US and Americas region, providing risk‑based, business‑oriented advice on US, Canada, and South American, data protection, AI and cybersecurity issues (including cross‑border access and national‑security‑adjacent topics), grounded in global data protection regulation and frameworks. Spearhead AI governance development and implementation globally, providing guidance on relevant global and US AI frameworks and executing a fit-for-purpose AI governance approach at Airwallex, including developing and implementing AI policies, procedures, privacy-related AI mitigations, and accountability frameworks. Develop and help execute privacy and data protection compliance programs for the Americas, specifically focused on compliance with US federal and state consumer financial privacy frameworks (GLBA, FCRA, CalFIPA) compliance, Executive Order 14117, and comprehensive state privacy compliance. Partner closely with Product, Engineering, Information Security, Regulatory Legal, Regulatory Compliance, Commercial Legal and Risk to embed privacy‑ and security‑by‑design in product development, technical architecture, UX, and go‑to‑market, including by spearheading DPIAs/PIAs, AI risk assessments, and other privacy impact assessments. Draft, review, and negotiate complex data protection and data‑sharing terms (including DPAs, cross‑border transfer terms, and AI‑related clauses) with customers, vendors, financial partners, and other third parties, acting as an escalation point for high‑risk matters. Coordinate and oversee international data flows touching the Americas, ensuring appropriate transfer tools and governance (e.g. SCCs or equivalent), and supporting initiatives on data localisation, storage, and access controls. Co‑lead the privacy and data‑protection workstream for security and data incidents related to the Americas with Information Security and other stakeholders, including triage, investigation, regulatory and customer notifications, remediation, and lessons learned. Advise on high‑risk or novel processing activities (e.g. new AI use cases, advanced analytics, innovative platform and embedded‑finance data models), helping structure appropriate safeguards, governance, and documentation. Support interactions with US and Americas regulators and policymakers on privacy, cybersecurity, data‑access and related topics, in close coordination with Regulatory Legal and Regulatory Compliance. Help build and refine tools and processes for privacy workflows (e.g., intake, assessment, DPIA/PIA/DPIA for AI, ROPA, DSRs), including the use of specialist tooling, metrics, and dashboards to track and evidence compliance. Contribute to training and enablement for Product, Engineering, Sales, Operations and other teams on privacy, data, AI and cybersecurity topics, using playbooks, guidance and office‑hours to make it easy to “do the right thing by default.” Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: U.S. legal qualification (or foreign equivalent) and active license to practice in at least one US jurisdiction. 8 years of experience in an in‑house legal department and/or in private practice advising on technology, data and privacy issues related to technical platforms and products. Strong knowledge of US federal and state privacy and data‑security laws (such as CCPA/CPRA and GLBA/Reg P) and how they intersect with payments and broader financial‑services regulation, plus working knowledge of GDPR and Canadian/South American privacy requirements (such as LGPD). Experience providing guidance on US related privacy adtech requirements and technologies, including varying consent frameworks under US state privacy laws, and operationalizing consent management requirements. Demonstrated experience partnering with technical teams (Product, Engineering, Information Security) to translate legal and regulatory requirements into practical technical designs, controls, and processes. Demonstrated experience advising on emerging US and global AI legal requirements and AI‑governance best practices, and experience advising on AI/ML tools, vendors, or products from a privacy and data‑protection perspective. Experience providing data and privacy legal support during security or privacy incidents, including incident assessment, notification analysis, and remediation planning. Excellent written and verbal communication skills, with the ability to explain complex legal concepts to non‑lawyers and senior executives, and to drive clear decisions in ambiguous, time‑sensitive situations. High degree of ownership, resilience, and pragmatism; comfortable working in a fast‑paced, high‑growth fintech environment and managing multiple complex matters in parallel. Preferred qualifications: Experience advising on data, privacy, AI and cybersecurity issues in financial services, payments, or fintech, including US financial‑privacy rules and national‑security‑adjacent data‑access considerations. Experience interacting with regulators (privacy regulators, financial regulators, or other authorities) on privacy, cybersecurity, AI, or data‑access issues, whether in supervisory, licensing, or enforcement contexts. Experience contributing to or leading elements of a global privacy program (such as acting as, or supporting, a DPO‑style function, or building regional privacy frameworks and playbooks). Relevant privacy and/or AI certifications (e.g., CIPP/US, CIPP/E, CIPM, AIGP) or demonstrably equivalent experience in global privacy program design and execution. Prior in‑house experience at a rapidly scaling tech or fintech company and working with globally distributed teams across time zones. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Lead data privacy and AI governance initiatives, develop compliance programs, and advise on high-risk processing activities. | Requires 8+ years in-house or private practice experience in US privacy law, with strong knowledge of US privacy and data-security laws, and experience advising on technology and privacy issues. | Job Description: • Serve as lead data and privacy counsel for the US and Americas region • Spearhead AI governance development and implementation globally • Develop and help execute privacy and data protection compliance programs • Partner closely with Product, Engineering, and Information Security teams • Draft, review, and negotiate complex data protection and data‑sharing terms • Coordinate and oversee international data flows touching the Americas • Co‑lead the privacy and data‑protection workstream for security incidents • Advise on high‑risk processing activities and novel AI use cases • Support interactions with US and Americas regulators on privacy topics • Contribute to training and enablement for internal teams on privacy topics Requirements: • U.S. legal qualification (or foreign equivalent) • 8 years of experience in an in‑house legal department and/or in private practice • Strong knowledge of US privacy and data‑security laws • Experience advising on technology, data and privacy issues • Experience providing legal support during security or privacy incidents • Excellent written and verbal communication skills • High degree of ownership and pragmatism Benefits: • Medical, dental, and vision insurance • 401(k) plan • Short-term and long-term disability • Basic life insurance • Well-being benefits • 20 paid days of vacation • 12 paid days of company holidays

Leading operational and guest experience strategies, managing teams, and optimizing customer satisfaction in cultural and entertainment venues. | Extensive experience in operations, guest experience, and team management, with no specific background in sales enablement or SaaS/fintech industries. | About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About the team The Revenue Strategy & Enablement team at Airwallex is at the heart of our commercial engine, empowering sales and commercial teams to win in a fast-paced environment. We collaborate closely with commercial leaders, product marketing, and cross-functional partners to deliver world-class enablement programs, content, and training. Our mission is to accelerate revenue growth by equipping our teams with the knowledge, tools, and processes they need to succeed - across both core and new products, and in every region we serve. What you’ll do As a Senior Manager, Revenue Strategy & Enablement, Enterprise, you’ll play a critical role in shaping and scaling our Americas enterprise GTM engine. We’re looking for a strategic operator with deep sales experience and exposure to Financial Services, Fintech, or SaaS, who brings rigor, creativity, and execution excellence. If you’re motivated by impact and enabling teams to perform at their best, we’d love to hear from you. This role is based in San Francisco. Responsibilities: Partner with Commercial and Revenue Strategy leaders to identify the highest-leverage enablement initiatives that will drive growth across the funnel. Partner with sales team members and cross-functional business partners (including product marketing, operations, and product) to create engaging, actionable enablement content - such as playbooks, sales collateral, onboarding materials, and training modules - to improve win rates across core and new products. Plan and execute internal training initiatives and sales kick-off (SKO) events, ensuring commercial teams are equipped with the latest product knowledge, messaging, and competitive insights. Drive effective onboarding of new commercial team members, working with regional teams to ensure a seamless ramp-up and consistent experience. Collaborate with cross-functional teams to implement systems and processes that enhance the commercial process, including CRM and sales enablement tools. Analyze the revenue funnel to identify areas of opportunity for coaching, enablement, and process improvement. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 7+ years of experience in Revenue Enablement, Sales, or a related field, ideally within the Enterprise space. Proven track record of collaborating with commercial leaders and driving impactful enablement programs. Experience designing and delivering sales training, onboarding, and enablement content for commercial teams. Excellent written, verbal, and in-person communication skills, with strong cross-functional management abilities. Highly organized, able to manage multiple priorities, and thrive in a fast-paced, dynamic environment. Self-starter mentality with a high degree of motivation to understand root causes and deliver success. High attention to detail and a “do what it takes” attitude to own and execute high-quality outcomes. Experience with Salesforce (or similar CRM) and familiarity with sales tools (e.g., Chorus, Outreach). Preferred qualifications: Scale-up or fintech experience. Experience working with US Enterprise Sales Teams Familiarity with sales enablement platforms (e.g., Highspot, Gong, LMS). Experience with data-driven enablement program measurement and iteration. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Lead AI strategy, CRO frameworks, and ad operations to optimize marketing performance and innovation. | Over 10 years in performance marketing or related fields, with success in AI enablement and marketing infrastructure, plus leadership skills. | About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About the team The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success. What you’ll do We’re looking for a strategic, analytical, and technically fluent marketing leader to drive the future of AI innovation, conversion optimization, and ad operations excellence across the organization. As the Associate Director, MarTech & Ad Ops, you will define and operationalize the AI strategy and technology roadmap that powers the next generation of marketing performance. You’ll lead three interdependent workstreams: Futures (AI Tools) — evaluation, rollout, and enablement of marketing AI systems. CRO (Conversion Rate Optimization) — experimentation frameworks and UX performance. Ad Operations — infrastructure, tagging, and campaign governance. You’ll connect strategy to execution by embedding automation, efficiency, and intelligence into every stage of the marketing lifecycle — from creative production to lead attribution. This role is based in San Francisco. Responsibilities: AI Strategy & Governance: Define and lead the AI marketing roadmap, establishing a systematic evaluation framework for emerging tools (GenAI, automation) based on ROI, security, and integration feasibility. Tech Enablement & Training: Drive global rollout and adoption of AI technologies, creating playbooks and enablement materials to scale creative velocity and operational efficiency. Global CRO Ownership: Lead the end-to-end Conversion Rate Optimization framework, managing structured experimentation, personalization, and UX testing to improve CVR and CAC. Cross-Functional Alignment: Partner with Product Marketing and Web Engineering to ensure a seamless conversion journey from campaign messaging to landing page performance. Ad Operations Excellence: Own the global ad-ops infrastructure, ensuring compliant execution, standardized naming conventions, and flawless campaign governance across all paid media. Attribution & Data Integrity: Manage pixel governance, UTM frameworks, and CRM integrations (Salesforce/Marketo) to ensure end-to-end attribution accuracy and lead-source integrity. Automation & QA: Build robust QA frameworks and automation workflows to reduce manual overhead in campaign setup and reporting. Strategic Insights: Analyze and communicate the impact of AI, CRO, and AdOps initiatives to executive leadership, utilizing data to link technical optimizations to pipeline results. People Leadership: Manage and coach a specialized cross-functional team, fostering a culture of technical curiosity, experimentation, and operational rigor. Internal Evangelism: Serve as the subject matter expert for marketing innovation, collaborating with Data Science and IT to align MarTech integrations with broader analytics infrastructure. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 10+ years of experience in Performance Marketing, Marketing Operations, or CRO, ideally in B2B SaaS or fintech. Demonstrated success building or leading AI enablement programs within marketing organizations. Deep understanding of marketing infrastructure, tracking, and data pipelines. Proven ability to translate emerging technologies into measurable operational or revenue outcomes. Strong leadership, stakeholder management, and program governance skills. Bachelor’s or Master’s degree in Marketing Analytics, Computer Science, Statistics, Engineering, or Business Analytics. Preferred qualifications: Experience managing global evaluation and rollout of MarTech or AI systems. Familiarity with data privacy, security, and AI governance frameworks. Advanced understanding of creative automation and dynamic content testing. Ability to synthesize technical, operational, and strategic perspectives into clear direction. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. 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