AireSpring

Build and sustain client relationships, manage client requests, oversee contract renewals, and promote upselling within existing accounts. | Strong communication, negotiation, multitasking, and relationship-building skills with a passion for sales and marketing environments. | Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description AireSpring is looking for a dynamic Customer Success Manager to join the sales team. In this pivotal role, you will manage a portfolio of designated client accounts to ensure high customer satisfaction and drive account growth. Serving as the primary liaison between customers and internal teams, you will cultivate strong relationships to ensure that clients continue to trust AireSpring for their business needs. Importantly, this position focuses on account management—there is no hunting involved; the primary goal is to nurture and expand existing accounts. About the Role As a Customer Success Manager, you will work closely with clients to understand their needs and identify how AireSpring can provide optimal solutions. You will oversee all aspects of the client relationship, from resolving daily challenges to discovering new business opportunities in your accounts. Qualifications Experience & Qualifications While direct experience in a similar role is not mandatory, candidates should demonstrate the following. • A solid understanding of account management and customer success principles. • Passion for working in a sales and marketing environment. • Experience in customer-facing roles is advantageous. • Ability to thrive under deadlines. Key Responsibilities • Build and sustain strong client relationships. • Serve as the primary point of contact for assigned customers. • Identify potential new business opportunities within accounts. • Manage and fulfill client requests efficiently. • Oversee contract renewal and ensure timely execution. • Coordinate efforts across departments to address client needs. • Schedule and facilitate meetings to discuss customer solutions. • Collaborate with internal teams to ensure that all client requirements are met. • Perform general administrative tasks. duties as needed. Promote and upsell products and services effectively. Key Skills Polite, friendly, and diplomatic demeanors. Excellent written and verbal communication abilities. Strong negotiation skills. The capacity to prioritize and manage multiple tasks effectively. A deep understanding of client care and customer success methodologies. Exceptional interpersonal skills in relationship building Strong problem-solving capabilities. Ability to work independently and as part of a team. Flexibility and dedication to the role. Outstanding organizational skills and attention to detail. Join us at AireSpring, where your contributions as a Customer Success Manager will play a crucial role in enhancing client relationships and driving mutual growth! Additional Information Benefits Summary As part of our commitment to supporting our employees' well-being and long-term success, we’re proud to offer a comprehensive and competitive benefits package that includes: 401(k) Retirement Plan with employer contributions to help you plan confidently for your future Comprehensive Health Coverage, including medical, dental, and vision insurance to support your physical well-being Life Insurance for peace of mind and added financial security Remote & Work-from-Home Flexibility, allowing for a healthy work-life balance with little to no required travel Stable, Growth-Oriented Company – We are a privately owned, debt-free organization experiencing steady expansion, offering long-term stability and exciting opportunities for career development We believe in taking care of our people, so they can do their best work and thrive both personally and professionally.

Support marketing campaigns, organize events, create content, and manage marketing projects. | Bachelor's in Marketing or related field, 2+ years in marketing, experience in event planning, proficiency in email and social media marketing, strong organizational skills. | Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description We are seeking a dynamic and detail-oriented Marketing Coordinator to join our team. As a key member of our marketing department, you will play a crucial role in supporting various marketing initiatives, managing projects, and contributing to the overall success of our marketing strategies. Assist in the planning, execution, and coordination of marketing campaigns across multiple channels Support the organization and management of trade shows, conferences, and other marketing events Collaborate with team members to create and distribute engaging content for email marketing and social media campaigns Coordinate with external vendors and internal stakeholders to ensure timely delivery of marketing materials and collateral Assist in the development and maintenance of marketing calendars and project timelines Support the creation and distribution of marketing materials, including brochures, presentations, and digital assets Maintain organized records of marketing activities, expenses, and results Qualifications Bachelor's degree in Marketing, Communications, or a related field Minimum of 2 years of experience in a marketing role At least 1 year of experience working in a corporate office environment Proven experience in trade show and event planning Demonstrated proficiency in email marketing and social media campaign management Strong project management skills with the ability to prioritize and manage multiple projects simultaneously Excellent verbal, written, and presentation communication skills Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Ability to manage and track marketing expenses effectively Strong attention to detail and organizational skills Collaborative team player with a customer-focused mindset Goal-oriented approach to work with the ability to meet deadlines in a fast-paced environment Adaptability and willingness to learn new marketing techniques and technologies Qualifications Qualifications Bachelor's degree in Marketing, Communications, or a related field Minimum of 2 years of experience in a marketing role At least 1 year of experience working in a corporate office environment Proven experience in trade show and event planning Demonstrated proficiency in email marketing and social media campaign management Strong project management skills with the ability to prioritize and manage multiple projects simultaneously Excellent verbal, written, and presentation communication skills Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Ability to manage and track marketing expenses effectively Strong attention to detail and organizational skills Collaborative team player with a customer-focused mindset Goal-oriented approach to work with the ability to meet deadlines in a fast-paced environment Adaptability and willingness to learn new marketing techniques and technologies Additional Information All your information will be kept confidential according to EEO guidelines.

Support marketing campaigns, manage projects, and coordinate events and content for a corporate marketing team. | Bachelor's degree in Marketing or related field, 2+ years in marketing, experience with trade shows, social media, and project management. | Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description We are seeking a dynamic and detail-oriented Marketing Coordinator to join our team in Atlanta, GA. As a key member of our marketing department, you will play a crucial role in supporting various marketing initiatives, managing projects, and contributing to the overall success of our marketing strategies. Assist in the planning, execution, and coordination of marketing campaigns across multiple channels Support the organization and management of trade shows, conferences, and other marketing events Collaborate with team members to create and distribute engaging content for email marketing and social media campaigns Coordinate with external vendors and internal stakeholders to ensure timely delivery of marketing materials and collateral Assist in the development and maintenance of marketing calendars and project timelines Support the creation and distribution of marketing materials, including brochures, presentations, and digital assets Maintain organized records of marketing activities, expenses, and results Qualifications Bachelor's degree in Marketing, Communications, or a related field Minimum of 2 years of experience in a marketing role At least 1 year of experience working in a corporate office environment Proven experience in trade show and event planning Demonstrated proficiency in email marketing and social media campaign management Strong project management skills with the ability to prioritize and manage multiple projects simultaneously Excellent verbal, written, and presentation communication skills Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Ability to manage and track marketing expenses effectively Strong attention to detail and organizational skills Collaborative team player with a customer-focused mindset Goal-oriented approach to work with the ability to meet deadlines in a fast-paced environment Adaptability and willingness to learn new marketing techniques and technologies Qualifications Qualifications Bachelor's degree in Marketing, Communications, or a related field Minimum of 2 years of experience in a marketing role At least 1 year of experience working in a corporate office environment Proven experience in trade show and event planning Demonstrated proficiency in email marketing and social media campaign management Strong project management skills with the ability to prioritize and manage multiple projects simultaneously Excellent verbal, written, and presentation communication skills Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Ability to manage and track marketing expenses effectively Strong attention to detail and organizational skills Collaborative team player with a customer-focused mindset Goal-oriented approach to work with the ability to meet deadlines in a fast-paced environment Adaptability and willingness to learn new marketing techniques and technologies Additional Information All your information will be kept confidential according to EEO guidelines.

Manage end-to-end delivery of telecommunications infrastructure projects, coordinate with carriers and clients, and optimize project workflows. | 5+ years in project management within telecom or managed services, deep understanding of networking technologies, carrier operational processes, and proficiency with project management tools. | Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description Job Summary: We are seeking a highly skilled and results-driven Managed Services Project Manager to oversee the successful execution of infrastructure and telecommunications projects across diverse client environments. The ideal candidate has a proven track record of managing large-scale, multi-vendor projects from initiation through completion while ensuring quality, timeliness, and customer satisfaction. This role requires strong leadership, communication, and organizational skills to deliver high-value services in dynamic and fast-paced settings. Key Responsibilities: • Manage end-to-end delivery of managed services projects, from initial planning through deployment and close-out. • Oversee 80+ concurrent or sequential projects annually, with a focus on business infrastructure services such as EIA, SD-WAN, GPON, and firewall installations. • Collaborate with cross-functional teams, clients, and third-party carriers (e.g., AT&T, CenturyLink, Verizon) to ensure seamless coordination and communication. • Maintain detailed project documentation including project plans, status updates, process flows, and post-implementation reports. • Monitor and manage project scope, timelines, budgets, and resources to ensure successful delivery and operational readiness. • Develop and implement standardized procedures to improve project workflows and increase efficiency. • Act as primary liaison for customer communications, ensuring high satisfaction and timely issue resolution. • Use project tracking tools to provide consistent reporting and updates to stakeholders. Qualifications Qualifications: • 5+ years of experience in project management within the telecommunications, or managed services industry. • Proven experience managing large volumes of complex technical projects involving network infrastructure. • Deep understanding of networking technologies such as SD-WAN, Ethernet, GPON, firewalls, DSLAMs, and EIA. • Strong working knowledge of carrier coordination, provisioning, and circuit ordering (ASR/LSR/SI). • Experience working with multiple telecom carriers and understanding their operational processes. • Proficiency with project management software and internal databases. • Strong analytical and documentation skills for business process analysis and optimization. • Exceptional communication and leadership skills across cross-functional teams and client-facing roles. Preferred Skills: • PMP or other relevant project management certification. • Experience with enterprise customers and/or educational institutions. • Familiarity with provisioning tools and telecom databases. • Ability to identify root causes of technical or operational issues and resolve them quickly. • Strong organizational skills with a proactive and goal-oriented approach. Why Join Us? • Work on innovative and high-impact managed service projects. • Collaborate with experienced professionals and industry-leading partners. • Opportunities for professional growth and leadership development. • Competitive compensation and benefits package. Additional Information All your information will be kept confidential according to EEO guidelines.