Aidoc

Develop and maintain full-stack software solutions integrating AI into healthcare workflows. | Senior full-stack engineering experience with strong skills in TypeScript, modern JavaScript frameworks, and cloud infrastructure, ideally with healthcare or AI integration experience. | Aidoc helps health systems deliver smarter and faster care when it matters most. Its mission is to transform patient outcomes through ‘always on’ clinical AI, eliminating preventable care gaps that lead to loss of lives and disabilities. Through our proprietary aiOS™ platform, Aidoc seamlessly integrates real-time intelligence into provider workflows, helping physicians make faster clinical decisions for over 45 million patients a year. With the most FDA-cleared AI solutions in its category and deployments across 150+ health systems globally, Aidoc elevates the physician and patient experience.Backed by General Catalyst, Square Peg, NVentures (NVIDIA’s venture arm), and four major U.S. health systems, Aidoc has raised $370 million to date, including a recent $150 million round to accelerate development of CARE™, its clinical-grade foundation model.

Manage customer success initiatives for healthcare AI solutions, ensuring client satisfaction and retention. | Extensive experience in healthcare data platforms, analytics, cloud architecture, and leadership in customer-facing roles. | Aidoc is recruiting a Principal Customer Success Manager in the United States. Join our team!

Manage and optimize radiology solutions to ensure successful implementation and client satisfaction. | Experience in healthcare data systems, cloud infrastructure, analytics, and client management. | Aidoc is recruiting a Solution Success Manager - Radiology Solutions in the US. Join our team!

Supporting sales efforts through understanding healthcare data solutions and client engagement. | No technical or healthcare data skills required, primarily sales and communication skills. | Aidoc is recruiting a Senior Sales Development Representative in the United States. Join our team!

Lead clinical research initiatives and oversee healthcare data projects. | Extensive healthcare data experience, leadership in clinical research, and cloud architecture expertise. | Aidoc is recruiting a Director of Clinical Research in the United States. Join our team!

Manage customer success initiatives, ensure client satisfaction, and promote product adoption in healthcare settings. | Experience in healthcare SaaS, client success or account management, and strong communication skills. | Aidoc is recruiting a Customer Success Manager in the Eastern United States. Join our team!

Manage regional client accounts, develop strategic account plans, and lead sales initiatives to meet revenue targets. | Experience in managing large accounts, sales or business development skills, and ability to lead regional teams. | Aidoc is recruiting a Regional Account Director in the United States. Join our team!

Lead product marketing strategies, develop go-to-market plans, and collaborate with product teams to drive market adoption. | Experience in product marketing, strategic planning, and cross-functional team leadership, with a focus on US markets. | Aidoc is recruiting a Senior Manager of Product Marketing in the United States. Join our team!

Leading customer support teams, designing processes, and analyzing KPIs to improve service quality. | Extensive experience in customer support, leadership skills, and familiarity with SaaS tools; lacks specific technical partnership experience. | Aidoc is recruiting a Senior Technical Partnerships Manager in the United States. Join our team!

Lead regional account management and sales strategies to drive revenue growth and client retention. | Experience in regional account leadership, strong client management skills, and proven sales growth track record. | Aidoc is recruiting a Regional Account Director in the United States. Join our team!

Lead regional account management and sales strategy to drive revenue growth and client retention. | Senior-level experience in account management or sales leadership with strong marketing and client relationship skills. | Aidoc is recruiting a Regional Account Director in the United States. Join our team!

Manage and grow customer relationships, act as liaison between customers and internal teams, drive product enhancements, and demonstrate value through data analysis. | 2-3 years customer success or analytics experience, preferably in SaaS startups, with strong communication, stakeholder management, and technical aptitude, plus ability to work remotely and travel. | Description Aidoc is recruiting a Customer Success Manager in the United States. Join our team! About Aidoc Aidoc is a pioneering force in clinical AI. Our clinical AI imaging solutions help physicians quickly identify and diagnose urgent cases and improve patient outcomes. Built on Aidoc’s exclusive aiOS, we analyze and aggregate medical data to enable care teams to operationalize the unexpected and work seamlessly with a continued focus on the patient. Aidoc AI is always on, running in the background to change the foreground. Our solutions are used in more than 1000 hospitals, including leading health systems in the US. Funded by some of the industry’s leading VC’s, Aidoc has raised more than $250 million to date, and was chosen as one of TIME’s 50 most genius companies.. About this role This position focuses on championing customer centric solutions and outcomes. You will work closely with engineering, operations, sales and support teams to understand your customers, enhance the value they get from our solutions, and demonstrate the impact for their organization. You will have a strong understanding of our customers’ business objectives, and the ability to identify and articulate how our AI enterprise solutions support the achievement of our customers’ strategic goals. This is a remote role to be filled in the Eastern US. Responsibilities Serve as the customer's advocate and the customer’s trusted advisor- You are the bridge between Aidoc and our customers: Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders. Lead discussions with our customers (top physicians in prestige medical centers). Understand each customer’s pain points and their workflow and enhance the value of AI in their departments. Define the next steps and work on “making things happen” with our R&D teams. Serve as the liaison between our customers and internal teams: Work with the technical team to ensure smooth onboarding of new customers. Drive product enhancements and work cross-functionally with internal teams (Product, Data, AI) by representing the customer perspective. Have a deep understanding of our solutions, their expected performance, and the user interface. Drive value demonstration of our solution for our customers: Perform data analysis and storytelling using data. Make insights out of the data and present it to our customers. Initiate and help execute research initiatives. Requirements BSc in science, engineering, or any quantitative field. Preferably MSc. 2-3 years of experience in Customer Success /Customer-Facing analytics / Project Management or similar roles. Previous experience in a SaaS high-tech/startup company with an agile mentality is an advantage. Experience with data analytics is an advantage. Previous work with medical imaging and radiologists is an advantage. Research experience is an advantage. Experience in stakeholder management, building relationships and leading customers to success, preferably at executive level. Ability to multitask, problem solve, and work cross-functionally in a dynamic environment. Critical thinker with a good analytical approach and data-driven decision-making process. Tech-savvy person, who can understand technical concepts and lead discussions with the technical team in a fast-paced, startup environment. Excellent verbal and written communication skills (in English). Ability to work in the PST/MST time zones. Ability to travel up to 25%. Working at Aidoc We’re a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work. We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace. What we offer: A range of medical, dental and vision benefits Stock options for all full-time employees 20 days of paid vacation, plus sick days and holidays A 401(k) plan, life insurance, plus long and short term disability The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Manage customer success initiatives to ensure client satisfaction and retention while collaborating with internal teams to improve product and service delivery. | Experience in customer success or support management, strong communication skills, and ability to work cross-functionally. | Aidoc is recruiting a Customer Success Manager in the United States. Join our team!

Manage and grow regional accounts, develop client relationships, and drive sales targets in the healthcare sector. | Experience in sales or account management within healthcare, strong communication and negotiation skills, and ability to manage regional client portfolios. | Aidoc is recruiting a Regional Account Director in the United States. Join our team!

Drive regional sales growth by managing key accounts and developing new business in the healthcare AI sector. | Proven experience in regional account management, preferably in healthcare technology or AI, with strong sales leadership skills. | Aidoc is recruiting a Regional Account Director in the United States. Join our team!

Serve as the customer's advocate and trusted advisor, managing and growing customer relationships while understanding their pain points. Collaborate with internal teams to ensure smooth onboarding and drive product enhancements based on customer feedback. | Candidates should have a BSc in a quantitative field and 2-3 years of experience in customer-facing roles, preferably in a SaaS environment. Experience with data analytics and medical imaging is advantageous, along with strong communication and problem-solving skills. | Description Aidoc is recruiting a Customer Success Manager in the United States. Join our team! About Aidoc Aidoc is a pioneering force in clinical AI. Our clinical AI imaging solutions help physicians quickly identify and diagnose urgent cases and improve patient outcomes. Built on Aidoc’s exclusive aiOS, we analyze and aggregate medical data to enable care teams to operationalize the unexpected and work seamlessly with a continued focus on the patient. Aidoc AI is always on, running in the background to change the foreground. Our solutions are used in more than 1000 hospitals, including leading health systems in the US. Funded by some of the industry’s leading VC’s, Aidoc has raised more than $250 million to date, and was chosen as one of TIME’s 50 most genius companies.. About this role This position focuses on championing customer centric solutions and outcomes. You will work closely with engineering, operations, sales and support teams to understand your customers, enhance the value they get from our solutions, and demonstrate the impact for their organization. You will have a strong understanding of our customers’ business objectives, and the ability to identify and articulate how our AI enterprise solutions support the achievement of our customers’ strategic goals. This is a remote role to be filled in the Eastern US. Responsibilities Serve as the customer's advocate and the customer’s trusted advisor- You are the bridge between Aidoc and our customers: Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders. Lead discussions with our customers (top physicians in prestige medical centers). Understand each customer’s pain points and their workflow and enhance the value of AI in their departments. Define the next steps and work on “making things happen” with our R&D teams. Serve as the liaison between our customers and internal teams: Work with the technical team to ensure smooth onboarding of new customers. Drive product enhancements and work cross-functionally with internal teams (Product, Data, AI) by representing the customer perspective. Have a deep understanding of our solutions, their expected performance, and the user interface. Drive value demonstration of our solution for our customers: Perform data analysis and storytelling using data. Make insights out of the data and present it to our customers. Initiate and help execute research initiatives. Requirements BSc in science, engineering, or any quantitative field. Preferably MSc. 2-3 years of experience in Customer Success /Customer-Facing analytics / Project Management or similar roles. Previous experience in a SaaS high-tech/startup company with an agile mentality is an advantage. Experience with data analytics is an advantage. Previous work with medical imaging and radiologists is an advantage. Research experience is an advantage. Experience in stakeholder management, building relationships and leading customers to success, preferably at executive level. Ability to multitask, problem solve, and work cross-functionally in a dynamic environment. Critical thinker with a good analytical approach and data-driven decision-making process. Tech-savvy person, who can understand technical concepts and lead discussions with the technical team in a fast-paced, startup environment. Excellent verbal and written communication skills (in English). Ability to work in the PST/MST time zones. Ability to travel up to 25%. Working at Aidoc We’re a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work. We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace. What we offer: A range of medical, dental and vision benefits Stock options for all full-time employees 20 days of paid vacation, plus sick days and holidays A 401(k) plan, life insurance, plus long and short term disability The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.