Aidoc

Lead and manage nonprofit communications, fundraising, grant writing, and stakeholder engagement to advance organizational mission. | Senior-level experience in nonprofit communications, grant writing, fundraising, leadership, and stakeholder relations, with proven success in securing funding and managing teams. | Job Opportunities

Lead customer success initiatives by managing client relationships, driving product adoption, and collaborating cross-functionally to ensure customer satisfaction and retention. | Extensive experience in customer success or sales engineering leadership, strong technical background, ability to manage teams and drive product growth, and excellent communication skills. | Aidoc is recruiting a Principal Customer Success Manager in the United States. Join our team!

Lead strategic growth initiatives to expand business opportunities and partnerships. | Experience in strategic growth leadership, business development, and managing cross-functional teams in healthcare or related sectors. | Aidoc is recruiting a Strategic Growth Director in the United States. Join our team!

Manage regional sales accounts, develop business opportunities, and lead client relationships to drive revenue growth. | Experience in sales or account management, strong communication and negotiation skills, and ability to manage regional client portfolios. | Aidoc is recruiting a Regional Account Director in the United States. Join our team!

The Regional Development Manager will create a sales pipeline within the healthcare sector by identifying, qualifying, and nurturing high-value accounts. This role involves engaging with clinical, IT, and executive stakeholders to drive conversations and accelerate deal progression. | Candidates should have a bachelor's degree in a relevant field and at least 4 years of experience in enterprise sales or related roles. Strong communication skills and proficiency in CRM tools are essential for success in this position. | Description Aidoc is recruiting a Regional Development Manager in the United States. Join our team! About Aidoc Aidoc helps health systems deliver smarter and faster care when it matters most. Its mission is to transform patient outcomes through ‘always on’ clinical AI, eliminating preventable care gaps that lead to loss of lives and disabilities. Through our proprietary aiOS™ platform, Aidoc seamlessly integrates real-time intelligence into provider workflows, helping physicians make faster clinical decisions for over 45 million patients a year. With the most FDA-cleared AI solutions in its category and deployments across 150+ health systems globally, Aidoc elevates the physician and patient experience. Backed by General Catalyst, Square Peg, NVentures (NVIDIA’s venture arm), and four major U.S. health systems, Aidoc has raised $370 million to date, including a recent $150 million round to accelerate development of CARE™, its clinical-grade foundation model. About this role We're seeking a motivated and strategic Regional Development Manager to lead the charge in creating sales pipeline within the healthcare sector. As the first point of contact for our company, you'll play a pivotal role in identifying, qualifying, and nurturing high-value accounts through effective stakeholder mapping, thorough discovery, and targeted outreach. The ideal candidate brings a strong background in B2B sales, inside sales, or SDR experience, with a proven ability to engage clinical, IT, and executive stakeholders in enterprise environments. You'll take ownership of the early sales pipeline, collaborating with the territory team and managing everything from initial research and lead generation to deal qualification, while delivering impactful discovery, compelling conversations, and fostering long-term account success. Responsibilities Drive conversations across clinical and enterprise stakeholders in large health system accounts by region, focusing on Aidoc's clinical AI solutions, and collaborating with territory teams to conduct thorough account research, build stakeholder maps, and engage personas across clinical, IT, and executives. Accelerate deals and drive higher stage conversions by managing and qualifying early stage opportunities, performing targeted outreach, leading clinical and enterprise AI discovery sessions, and rigorously qualifying deals to advance opportunities. Leverage storytelling and strong narrative skills around Aidoc's aiOS™ workflow integration and CARE™ foundation models. Nurture relationships with IT, C-Suite, and clinical stakeholders, uncover clinical workflow pain points and desired outcomes, and provide consistent value-added follow-ups. Support account team expansions by updating research, coordinating internal resources, and identifying whitespace opportunities to align on technical needs and organizational dynamics, emphasizing scalable deployment of Aidoc's AI. Requirements Bachelor's degree in Business, Healthcare Administration, or a related field; advanced degree preferred. 4+ years of experience in enterprise sales, inside sales, or SDR in healthcare technology or SaaS solutions. Proven track record in stakeholder mapping, lead qualification, and deal progression in complex B2B environments. Preferably knowledgeable in clinical departments, IT integrations, and enterprise budgeting processes. Excellent communication and relationship-building skills, with the ability to engage diverse personas from entry-level to executive. Proficiency in CRM tools (e.g., Salesforce, SalesLoft or similar tools) Ability to work independently in a fast-paced environment while collaborating with cross-functional teams. Working at Aidoc We’re a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work. We have offices in Tel Aviv and New York City, but Aidoc is a remote-first workplace. We’re able to hire US-based employees across the continental United States, although certain roles may be region-specific. What we offer: A range of medical, dental and vision benefits Stock options for all full-time employees 20 days of paid vacation, plus sick days and holidays A 401(k) plan, life insurance, plus long and short term disability The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Lead product marketing strategy and execution for AI-driven healthcare products to drive growth and market adoption. | Senior product marketing experience in healthcare or AI, strong leadership and cross-functional collaboration skills, and ability to drive product growth. | Aidoc is recruiting a Senior Manager of Product Marketing in the United States. Join our team!

Lead regional account management and sales strategies to drive revenue growth and client retention. | Experience in regional account leadership, strong client management skills, and proven sales growth track record. | Aidoc is recruiting a Regional Account Director in the United States. Join our team!

Drive adoption of Aidoc’s AI healthcare platform by managing full sales cycles and building strategic relationships with health system executives. | 7+ years enterprise SaaS sales experience in healthcare or related fields, proven success selling to C-suite and closing large deals, excellent communication, and ability to travel. | Description Aidoc is recruiting a Regional Account Director in the United States. Join our team! About Aidoc Aidoc helps health systems deliver smarter and faster care when it matters most. Its mission is to transform patient outcomes through ‘always on’ clinical AI, eliminating preventable care gaps that lead to loss of lives and disabilities. Through our proprietary aiOS™ platform, Aidoc seamlessly integrates real-time intelligence into provider workflows, helping physicians make faster clinical decisions for over 45 million patients a year. With the most FDA-cleared AI solutions in its category and deployments across 150+ health systems globally, Aidoc elevates the physician and patient experience. Backed by General Catalyst, Square Peg, NVentures (NVIDIA’s venture arm), and four major U.S. health systems, Aidoc has raised $370 million to date, including a recent $150 million round to accelerate development of CARE™, its clinical-grade foundation model. About this role Hospitals and health systems face an urgent challenge: rising patient demand, physician shortages, and growing workloads have created critical backlogs, sometimes extending for weeks. To address this, healthcare leaders are seeking transformative solutions to optimize care delivery. Clinical AI is quickly gaining traction as a key enabler for change. Health system executives are increasingly confident in its potential to improve diagnostic accuracy, enhance patient outcomes, and reduce strain on healthcare teams. In response, health systems are prioritizing AI deployment with strategic governance to scale enterprise-wide solutions—solutions that deliver far greater clinical benefits than isolated tools. As a Regional Account Director at Aidoc, you will be at the forefront of this change—driving the adoption of our enterprise AI platform (aiOS) and AI-powered clinical solutions across some of the largest and most influential health systems in your territory. You will own the full sales cycle, from prospecting to contract execution, building multi-year partnerships that deliver measurable clinical and business impact. You’ll partner closely with C-suite executives, physician leaders, and operational teams to demonstrate how Aidoc’s solutions accelerate care, improve clinical decision-making, and create sustainable competitive advantage. This is a high-impact, high-visibility role where top performers will play a defining part in shaping the future of AI in healthcare. This position will cover Minnesota, Wisconsin, Iowa, Kansas, Nebraska. Responsibilities • Build & Maintain Strategic Relationships: Establish and cultivate consultative relationships with C-suite executives and clinical leaders across large health systems. Develop a thorough understanding of their strategic priorities, challenges, and goals. • Articulate the Value of AI: Become a trusted advisor, effectively communicating the value proposition of Aidoc’s platform. Ensure key stakeholders are aligned on the platform’s transformative power for both clinicians and patients. • Manage & Grow Accounts: Oversee a portfolio of high-value accounts, focusing on penetrating new customers while nurturing and expanding existing relationships. Drive adoption across your account base to deliver measurable value. • Collaborate Cross-Functionally: Partner with internal teams such as Marketing, Customer Success, and Innovation to align on seamless, strategic account plans that maximize success and impact. • Lead Forecasting & Pipeline Management: Provide accurate forecasts and pipeline management, ensuring consistent progress towards and surpassing revenue targets. Requirements • 7+ years of experience in enterprise SaaS solution selling - preferably in medical imaging, clinical decision support, or healthcare analytics - with a proven track record of driving the adoption of transformative cloud-based technologies. • Extensive experience selling directly to C-suite executives and physician leaders to drive digital transformation within large health systems, navigating complex organizational dynamics. • Proven track record of prospecting, self-generating pipeline, and closing complex enterprise deals of $1M+ within large health systems or Integrated Delivery Networks. • Demonstrated ability to identify and capitalize on new enterprise business opportunities across both new and existing accounts, driving growth and expanding the customer base. • Consistent history of success in exceeding targets and delivering results in a high-stakes, target-driven environment. • Excellent written, verbal, and presentation skills with the ability to translate technical solutions into business value. • Ability to travel as needed. Working at Aidoc We’re a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work. We have offices in Tel Aviv, Barcelona and New York City, but Aidoc is a remote-first workplace. We’re able to hire US-based employees across the continental United States, although certain roles may be region-specific. What we offer: • A range of medical, dental and vision benefits • Stock options for all full-time employees • 20 days of paid vacation, plus sick days and holidays • A 401(k) plan, life insurance, plus long and short term disability • The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Lead regional account management and sales strategy to drive revenue growth and client retention. | Senior-level experience in account management or sales leadership with strong marketing and client relationship skills. | Aidoc is recruiting a Regional Account Director in the United States. Join our team!

Lead strategic enterprise customer portfolios, engage C-suite executives, drive governance and planning, collaborate across teams, secure renewals and expansions, and mentor customer success managers. | 7+ years in customer success or strategic account management in healthcare or SaaS, executive presence, business acumen, collaborative leadership, and a bachelor's degree with advanced degree preferred. | Description Aidoc is recruiting a Principal Customer Success Manager in the United States. Join our team! About Aidoc Aidoc helps health systems deliver smarter and faster care when it matters most. Its mission is to transform patient outcomes through ‘always on’ clinical AI, eliminating preventable care gaps that lead to loss of lives and disabilities. Through our proprietary aiOS™ platform, Aidoc seamlessly integrates real-time intelligence into provider workflows, helping physicians make faster clinical decisions for over 45 million patients a year. With the most FDA-cleared AI solutions in its category and deployments across 150+ health systems globally, Aidoc elevates the physician and patient experience. Backed by General Catalyst, Square Peg, NVentures (NVIDIA’s venture arm), and four major U.S. health systems, Aidoc has raised $370 million to date, including a recent $150 million round to accelerate development of CARE™, its clinical-grade foundation model. About this role At Aidoc, we’re transforming healthcare with AI that empowers clinicians, streamlines operations, and ultimately saves lives. As a Principal Customer Success Manager (PCSM), you’ll play a strategic role at the forefront of this transformation - building trusted partnerships with some of the most influential health systems in the world and helping them achieve measurable success at scale. You’ll collaborate with executives, guide enterprise strategy, and shape how hospitals realize value from Aidoc’s groundbreaking AI platform. This is a rare opportunity to combine strategic influence, deep partnership, and meaningful impact - all while advancing the future of healthcare. Responsibilities Be a Strategic Partner: Lead a portfolio of Aidoc’s most strategic, enterprise customers (typically $15M+ ARR across 3–6 accounts), aligning their AI strategy with business and clinical goals. Engage Executives and Drive Strategy: Develop and nurture trusted relationships with C-suite leaders, ensuring shared vision, clear success metrics, and long-term alignment. Lead with Impact: Orchestrate governance and planning structures - including QBRs, Executive Steering Committees, and annual roadmap sessions - that drive visibility, accountability, and momentum. Collaborate for Excellence: Partner closely with regional Customer Success Managers (CSMs), Sales, Product, and Delivery teams to deliver seamless execution and ensure measurable outcomes across sites and workflows. Drive Measurable Growth: Collaborate with Regional Account Directors (RADs) to secure renewals and identify expansion opportunities through demonstrated ROI and strategic partnerships. Be the Voice of the Customer: Champion customer perspectives across Product, Marketing, and Leadership, ensuring that insights from the field inform Aidoc’s innovation roadmap. Inspire and Mentor: Provide mentorship and leadership to CSMs engaged in your accounts, sharing best practices in strategic planning, executive engagement, and value realization. What Success Looks Like: Exceptional retention and expansion of enterprise accounts Strong executive alignment and satisfaction Broad adoption and measurable value realization across sites and workflows Visible influence on customer advocacy and growth Deep cross-functional collaboration and internal alignment Requirements Strategic Experience: 7+ years of experience in Customer Success, Strategic Account Management, or Consulting, leading enterprise healthcare or SaaS partnerships in fast-growing environments. SaaS Expertise: Proven success managing complex, multi-million-dollar accounts in healthcare technology or enterprise software. Executive Presence: Exceptional communication and relationship-building skills with the ability to confidently engage and influence C-suite stakeholders. Business Acumen: Strong ability to connect technology adoption with tangible business outcomes and ROI. Collaborative Leadership: Track record of driving cross-functional collaboration across Product, Sales, and Delivery teams. Impact Mindset: History of achieving renewal, adoption, and expansion success within strategic enterprise accounts. Education: Bachelor’s degree required; advanced degree (MBA, MHA, MPH) preferred. Working at Aidoc We’re a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work. We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace. What we offer: A range of medical, dental and vision benefits Stock options for all full-time employees 20 days of paid vacation, plus sick days and holidays A 401(k) plan, life insurance, plus long and short term disability The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Manage and grow customer relationships, act as liaison between customers and internal teams, drive product enhancements, and demonstrate value through data analysis. | 2-3 years customer success or analytics experience, preferably in SaaS startups, with strong communication, stakeholder management, and technical aptitude, plus ability to work remotely and travel. | Description Aidoc is recruiting a Customer Success Manager in the United States. Join our team! About Aidoc Aidoc is a pioneering force in clinical AI. Our clinical AI imaging solutions help physicians quickly identify and diagnose urgent cases and improve patient outcomes. Built on Aidoc’s exclusive aiOS, we analyze and aggregate medical data to enable care teams to operationalize the unexpected and work seamlessly with a continued focus on the patient. Aidoc AI is always on, running in the background to change the foreground. Our solutions are used in more than 1000 hospitals, including leading health systems in the US. Funded by some of the industry’s leading VC’s, Aidoc has raised more than $250 million to date, and was chosen as one of TIME’s 50 most genius companies.. About this role This position focuses on championing customer centric solutions and outcomes. You will work closely with engineering, operations, sales and support teams to understand your customers, enhance the value they get from our solutions, and demonstrate the impact for their organization. You will have a strong understanding of our customers’ business objectives, and the ability to identify and articulate how our AI enterprise solutions support the achievement of our customers’ strategic goals. This is a remote role to be filled in the Eastern US. Responsibilities Serve as the customer's advocate and the customer’s trusted advisor- You are the bridge between Aidoc and our customers: Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders. Lead discussions with our customers (top physicians in prestige medical centers). Understand each customer’s pain points and their workflow and enhance the value of AI in their departments. Define the next steps and work on “making things happen” with our R&D teams. Serve as the liaison between our customers and internal teams: Work with the technical team to ensure smooth onboarding of new customers. Drive product enhancements and work cross-functionally with internal teams (Product, Data, AI) by representing the customer perspective. Have a deep understanding of our solutions, their expected performance, and the user interface. Drive value demonstration of our solution for our customers: Perform data analysis and storytelling using data. Make insights out of the data and present it to our customers. Initiate and help execute research initiatives. Requirements BSc in science, engineering, or any quantitative field. Preferably MSc. 2-3 years of experience in Customer Success /Customer-Facing analytics / Project Management or similar roles. Previous experience in a SaaS high-tech/startup company with an agile mentality is an advantage. Experience with data analytics is an advantage. Previous work with medical imaging and radiologists is an advantage. Research experience is an advantage. Experience in stakeholder management, building relationships and leading customers to success, preferably at executive level. Ability to multitask, problem solve, and work cross-functionally in a dynamic environment. Critical thinker with a good analytical approach and data-driven decision-making process. Tech-savvy person, who can understand technical concepts and lead discussions with the technical team in a fast-paced, startup environment. Excellent verbal and written communication skills (in English). Ability to work in the PST/MST time zones. Ability to travel up to 25%. Working at Aidoc We’re a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work. We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace. What we offer: A range of medical, dental and vision benefits Stock options for all full-time employees 20 days of paid vacation, plus sick days and holidays A 401(k) plan, life insurance, plus long and short term disability The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Manage customer success initiatives to ensure client satisfaction and retention while collaborating with internal teams to improve product and service delivery. | Experience in customer success or support management, strong communication skills, and ability to work cross-functionally. | Aidoc is recruiting a Customer Success Manager in the United States. Join our team!

Manage and grow regional accounts, develop client relationships, and drive sales targets in the healthcare sector. | Experience in sales or account management within healthcare, strong communication and negotiation skills, and ability to manage regional client portfolios. | Aidoc is recruiting a Regional Account Director in the United States. Join our team!

Drive regional sales growth by managing key accounts and developing new business in the healthcare AI sector. | Proven experience in regional account management, preferably in healthcare technology or AI, with strong sales leadership skills. | Aidoc is recruiting a Regional Account Director in the United States. Join our team!

Drive strategic sales of AI-powered clinical imaging solutions to large healthcare providers, managing enterprise accounts and closing multi-year SaaS agreements. | 7+ years enterprise SaaS sales experience in healthcare or related fields, proven ability to close large deals, strong communication and relationship-building skills, and ability to work autonomously. | Aidoc is recruiting a Regional Account Director in the United States. Join our team! About Aidoc: Aidoc is a pioneering force in clinical AI. Our clinical AI imaging solutions help physicians quickly identify and diagnose urgent cases and improve patient outcomes. Built on Aidoc’s exclusive aiOS, we analyze and aggregate medical data to enable care teams to operationalize the unexpected and work seamlessly with a continued focus on the patient. Aidoc AI is always on, running in the background to change the foreground. Our solutions are used in more than 1000 hospitals, including leading health systems in the US. Funded by some of the industry’s leading VC’s, Aidoc has raised more than $250 million to date, and was chosen as one of TIME’s 50 most genius companies. About this role: We are looking to hire a Regional Account Director to be based in and covering a geographic territory incorporating Minneapolis and the upper midwest region. The Regional Account Director will be working with executive leaders and project sponsors in the large healthcare provider market to drive Aidoc technology sales specific to medical imaging intensivists, including radiologists, neurologists, cardiologists, vascular surgeons, and other specialists. The primary objective of the role is to close multi-year SaaS agreements promoting the utilization of life-saving, AI-powered applications and workflows that accelerate care and significantly improve clinical decision making. Supported by the premier reputation of a trusted industry leader, this person will position the company as the undisputed innovator of true enterprise-wide imaging AI decision support solutions. Ideal candidates will have the ability to drive sales strategy coupled with a willingness to roll up their sleeves and execute the tactics themselves. By combining the company’s unique AI Operating System and image processing algorithms, our new AI algorithm powered suites transform what was once a static and cumbersome workflow into an intuitive, web-based, near-zero-click experience. The company’s AI platform facilitates the development, visualization, and integration of AI-derived clinical insights as part of the next generation of medical imaging workflows that empower faster and better-informed patient care. This role will specifically target the C-Suite and work simultaneously with the boots-on-the-ground clinical leadership of the nation’s largest and most impactful health systems. Leveraging our highly capable team of clinical subject matter experts and technical product specialists, the Regional Account Director will own the responsibility for selling the company’s ever-expanding range of AI solutions to its existing and highest value customers. The role will require selling the entire ecosystem of Aidoc solutions and products. In this position and with this technology, the Regional Account Director will play a significant role in the medical imaging industry’s adoption and utilization of new AI powered workflow in image intensive clinical specialties. This role aligns to our corporate mission of bringing continuous innovation to our customers while also improving the efficiency and efficacy of imaging in healthcare. Seeking a driven, talented enterprise sales professional with a passion for transforming healthcare delivery, this individual will have a consistent track record of building relationships and closing deals of $500,000 or more with health systems and large Integrated Delivery Networks. Experience leveraging existing relationships and building new ones, both internally and externally, will be paramount to success, and this individual should demonstrate a high degree of ownership and accountability. The ideal candidate is a high achiever who has a thirst for perfecting their craft. The ideal candidate will be resourceful, leveraging internal structures, processes and access to a rich portfolio of AI-enabled solutions to drive rapid growth in the medical imaging AI space. The successful candidate is motivated by and thrives in an autonomous environment, taking ownership of the sales process - from prospecting to process to closing of deals. Responsibilities: • Understand the clinical imaging ecosystem so you can effectively communicate the value proposition of Aidoc AI and Care Coordination solutions and their market differentiation • Drive the assigned strategic and enterprise accounts to new level of annual spend • Expand existing accounts by at least 2x current state and ensure high retention rates (95%+) on existing accounts • Represent and relate the vision for our company, leveraging Aidoc’s senior executive team to support large, strategic customer engagements. • Develop and execute a detailed annual sales plan for each of the assigned strategic accounts, creating qualified (budgeted) pipeline equivalent to 4x the annual objective • Manage and track customer engagement, opportunity development, and weekly tactical and transactional information on all active pursuits in CRM • Provide customized-to-the-customer presentations using the company supplied sales tools and leverage product demos in context to support the closing objective • Nurture and expand the company’s relationship with customer executives via quarterly or thrice annual business reviews, intended to drive new use cases and technology adoption • Provide weekly reporting of pipeline and forecast accuracy through detailed Salesforce CRM updates and management calls • Participate in team building and company growth activities including strategy setting, sales training, marketing efforts, and customer care • Ability to travel to customer locations and industry events in support of sales efforts • Leverage existing network and develop referring relationships with Key (Physician) Opinion Leaders (KOLs) and their communities, as well as partnering with the Aidoc leadership team • Position yourself as a thought leader to build trust and educate key players and prospects in your target market about Aidoc solutions Requirements: • BA/BS degree, MBA preferred, or equivalent job-related experience • Track record of consistently achieving quota and managing complex sales of $500K+ from start • At least 7 years’ experience successfully selling Enterprise SaaS solutions preferably in the medical imaging, advanced analytics, population health and/or clinical decision support software solutions • Demonstrated success in selling directly to C-suite and Key (Physician) Opinion Leaders in large health systems • Ability and desire to prospect and self-generate robust pipeline to achieve sales quota • Ability to close deals • Strong communicator with demonstrated written and verbal skills • Strong work ethic, self-directed, and resourceful • Strong customer references Working at Aidoc: We’re a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work. We have offices in Tel Aviv and New York City, but Aidoc is a remote-first workplace. We’re able to hire US-based employees across the continental United States, although certain roles may be region-specific. What we offer: • A range of medical, dental and vision benefits • Stock options for all full-time employees • 20 days of paid vacation, plus sick days and holidays • A 401(k) plan, life insurance, plus long and short term disability • The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Serve as the customer's advocate and trusted advisor, managing and growing customer relationships while understanding their pain points. Collaborate with internal teams to ensure smooth onboarding and drive product enhancements based on customer feedback. | Candidates should have a BSc in a quantitative field and 2-3 years of experience in customer-facing roles, preferably in a SaaS environment. Experience with data analytics and medical imaging is advantageous, along with strong communication and problem-solving skills. | Description Aidoc is recruiting a Customer Success Manager in the United States. Join our team! About Aidoc Aidoc is a pioneering force in clinical AI. Our clinical AI imaging solutions help physicians quickly identify and diagnose urgent cases and improve patient outcomes. Built on Aidoc’s exclusive aiOS, we analyze and aggregate medical data to enable care teams to operationalize the unexpected and work seamlessly with a continued focus on the patient. Aidoc AI is always on, running in the background to change the foreground. Our solutions are used in more than 1000 hospitals, including leading health systems in the US. Funded by some of the industry’s leading VC’s, Aidoc has raised more than $250 million to date, and was chosen as one of TIME’s 50 most genius companies.. About this role This position focuses on championing customer centric solutions and outcomes. You will work closely with engineering, operations, sales and support teams to understand your customers, enhance the value they get from our solutions, and demonstrate the impact for their organization. You will have a strong understanding of our customers’ business objectives, and the ability to identify and articulate how our AI enterprise solutions support the achievement of our customers’ strategic goals. This is a remote role to be filled in the Eastern US. Responsibilities Serve as the customer's advocate and the customer’s trusted advisor- You are the bridge between Aidoc and our customers: Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders. Lead discussions with our customers (top physicians in prestige medical centers). Understand each customer’s pain points and their workflow and enhance the value of AI in their departments. Define the next steps and work on “making things happen” with our R&D teams. Serve as the liaison between our customers and internal teams: Work with the technical team to ensure smooth onboarding of new customers. Drive product enhancements and work cross-functionally with internal teams (Product, Data, AI) by representing the customer perspective. Have a deep understanding of our solutions, their expected performance, and the user interface. Drive value demonstration of our solution for our customers: Perform data analysis and storytelling using data. Make insights out of the data and present it to our customers. Initiate and help execute research initiatives. Requirements BSc in science, engineering, or any quantitative field. Preferably MSc. 2-3 years of experience in Customer Success /Customer-Facing analytics / Project Management or similar roles. Previous experience in a SaaS high-tech/startup company with an agile mentality is an advantage. Experience with data analytics is an advantage. Previous work with medical imaging and radiologists is an advantage. Research experience is an advantage. Experience in stakeholder management, building relationships and leading customers to success, preferably at executive level. Ability to multitask, problem solve, and work cross-functionally in a dynamic environment. Critical thinker with a good analytical approach and data-driven decision-making process. Tech-savvy person, who can understand technical concepts and lead discussions with the technical team in a fast-paced, startup environment. Excellent verbal and written communication skills (in English). Ability to work in the PST/MST time zones. Ability to travel up to 25%. Working at Aidoc We’re a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work. We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace. What we offer: A range of medical, dental and vision benefits Stock options for all full-time employees 20 days of paid vacation, plus sick days and holidays A 401(k) plan, life insurance, plus long and short term disability The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.