AI Acquisition

Lead and develop a team of Customer Success Managers while ensuring client satisfaction and retention. Optimize workflows and act as a senior escalation point for complex client accounts. | Candidates should have over 5 years of experience in customer success or account management, with at least 2 years in a leadership role. A background in digital marketing or SaaS is preferred, along with strong communication and data-driven decision-making skills. | About AI Acquisition AI Acquisition is The Growth Partner reimagined—a bold evolution of our mission to empower marketing agency owners to grow with predictability and scalability. In less than three years, we’ve grown from $0 to multi-8 figures and are on track to hit the 9-figure mark later this year. How? By focusing on growth, building exceptional relationships, and creating a high-performance, positive environment for both our clients and team members. We’re revolutionizing the way entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed. At the forefront of the $1.3 trillion AI revolution, we empower our members to earn $500+ per hour with just a few clicks. Whether through our AI Agency Incubator (Self-Guided), AI Accelerator (Done With You), or AI Agency Launchpad (Done For You), we provide the systems, training, and support to help our members achieve rapid success—like Luke’s $60K in 17 days or Elizabeth’s $75K deal. Hear from our leaders: Jordan Lee, Co-Founder & Chairman, shares insights about the business: Watch here Matthew Jones, CEO, discusses his career progression and personal growth since joining The Growth Partner: Watch here Why Join AI Acquisition? Be part of a cutting-edge company leading the AI revolution, with a proven system that delivers results. Work in a dynamic, remote environment with a team dedicated to transforming lives. Opportunity to grow with a company experiencing rapid growth as we scale to support more members. Make a direct impact on our members’ success, helping them achieve life-changing wins like $60K in 17 days. Surround yourself with exceptionally talented, driven people who are in pursuit of excellence. This isn’t just a job—it’s an opportunity to create a new and better life while working with visionary leaders who are shaping the future of AI-driven business growth. The Role We’re looking for a Customer Success Team Lead to own the performance, development, and operational excellence of our CSM team. You’ll manage a group of high-performing Customer Success Growth Consultants who guide entrepreneurs through our AI Agency programs — ensuring every member gets the strategy, support, and accountability they need to achieve life-changing results. You’ll be equally comfortable jumping into a client situation to model excellence as you are building systems, coaching team members, and driving the KPIs that ensure scalable, predictable client success. This is a fit for someone who thrives at the intersection of leadership, coaching, and strategic client delivery. What You’ll Do Team Leadership & Performance Lead, coach, and develop a team of CSMs, setting clear expectations and providing continuous feedback. Own weekly team meetings, pipeline reviews, and performance huddles to align the team on priorities and unblock bottlenecks. Establish and track KPIs for client satisfaction, retention, upsells, and program completion — driving accountability through data. Identify skill gaps and create targeted training plans to elevate team capabilities in sales coaching, funnel optimization, and client communication. Operational Excellence Optimize CSM workflows, playbooks, and templates to improve consistency and reduce time-to-value for clients. Partner with Sales, Delivery, and Ops to ensure seamless client handoffs and rapid resolution of escalations. Monitor team workload distribution and make proactive adjustments to maintain balance and responsiveness. Client Impact & Strategic Support Act as a senior escalation point for complex or at-risk accounts, stepping in to model high-impact coaching and problem-solving. Provide strategic input on program improvements based on recurring client challenges or feedback trends. Maintain a small personal client portfolio (10–15 accounts) to stay sharp on delivery and client needs. Cross-Functional Collaboration Work with Marketing to share client success stories and program wins. Partner with Product to inform the roadmap based on real-world client feedback. Collaborate with Founders and the COO to align team objectives with company growth goals. What We’re Looking For Experience: 5+ years in customer success, account management, or business coaching, with at least 2 years in a leadership/people manager role. Industry Knowledge: Background in digital marketing, growth consulting, SaaS, or agency operations preferred. Leadership DNA: Proven ability to coach, inspire, and hold high-performance teams accountable. Strategic & Tactical Balance: Can operate at 30,000 ft to set direction and at ground level to solve specific challenges. Data-Driven: Comfortable using KPIs and dashboards to measure success and guide decision-making. Communication Excellence: Strong written, verbal, and presentation skills. Growth Mindset: Thrives in a high-change, fast-paced environment. What’s In It For You Competitive base + performance-based bonuses Equity opportunities after 12 months (subject to performance) $20K annual training budget + 1:1 executive coaching Opportunity to shape the client experience at the forefront of the AI revolution Work with driven, high-achieving teammates who value excellence Application Requirements CV / LinkedIn URL 2-minute Loom introducing yourself and your biggest client success as a team leader Short paragraph describing how you’ve turned around an underperforming team

As the Community Manager, you will build and energize a results-driven community of digital entrepreneurs. Your mission is to cultivate a high-performance environment where members take action, collaborate, and achieve consistent wins. | Candidates should have 3-5 years of experience in building and scaling digital communities and be fluent in tools like Heartbeat, Slack, and Zoom. A strong understanding of the solopreneur mindset and experience with AI and growth systems is also required. | About AI Acquisition AI Acquisition is The Growth Partner reimagined—a bold evolution of our mission to empower marketing agency owners to grow with predictability and scalability. In less than three years, we’ve grown from $0 to multi-8 figures and are on track to hit the 9-figure mark later this year. How? By focusing on growth, building exceptional relationships, and creating a high-performance, positive environment for both our clients and team members. We’re revolutionizing the way entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed. At the forefront of the $1.3 trillion AI revolution, we empower our members to earn $500+ per hour with just a few clicks. Whether through our AI Agency Incubator (Self-Guided), AI Accelerator (Done With You), or AI Agency Launchpad (Done For You), we provide the systems, training, and support to help our members achieve rapid success—like Luke’s $60K in 17 days or Elizabeth’s $75K deal. Hear from our leaders: Jordan Lee, Co-Founder & Chairman, shares insights about the business: Watch here Matthew Jones, CEO, discusses his career progression and personal growth since joining The Growth Partner: Watch here Why Join AI Acquisition? Be part of a cutting-edge company leading the AI revolution, with a proven system that delivers results. Work in a dynamic, remote environment with a team dedicated to transforming lives. Opportunity to grow with a company experiencing rapid growth as we scale to support more members. Make a direct impact on our members’ success, helping them achieve life-changing wins like $60K in 17 days. Surround yourself with exceptionally talented, driven people who are in pursuit of excellence. This isn’t just a job—it’s an opportunity to create a new and better life while working with visionary leaders who are shaping the future of AI-driven business growth. The Role We’re not just teaching people how to make money online—we’re flipping the script on what it means to run a scalable AI-powered business. As our Community Manager, you’ll be the connective tissue of the AI Incubator—building and energizing a results-driven community of 100+ digital entrepreneurs who are learning to launch & scale productized AI offers. Your mission: cultivate a high-performance environment where members take action, collaborate, and win—consistently. What You’ll Do Heartbeat Management: Moderate and optimize daily interactions across all community threads (wins, offers, campaigns, sales, client delivery, etc.). Founder Onboarding: Host welcome calls, ensure each member is clear on how to extract value from the program, and track their early activation. Program Activation: Drive participation in daily live calls, track completion of 12-course modules, and identify stuck or silent members. Community Energy & Retention: Celebrate wins, spark conversation, and create rituals that make the community magnetic and sticky. Weekly Reporting: Pulse check on attendance, engagement, activation %, and feedback loops. Support Escalation: Flag blocked members, tech issues, or friction points to the right team (sales, delivery, or ops). Event Ops: Own logistics and prep for daily Zoom calls, workshops, AMAs, and demo day-style events. What We’re Looking For Have 3–5 years experience building and scaling digital communities (edtech, accelerators, cohort-based courses, or startup ecosystems). Understand the solopreneur/operator mindset and know how to drive accountability. Are deeply fluent in tools like Heartbeat, Slack, Zoom, Notion, Airtable. Are a natural connector—proactive in surfacing conversations and linking members. Thrive in high-touch, fast-moving programs where results matter more than fluff. Experience with AI, growth systems, or digital productization. Build and scale a vibrant community of AI startup founders, mentors, investors, and experts. Organize community calls, AMAs, demo days, and founder-to-founder peer circles. Support onboarding of new incubator members and mentors. Gather and report on community health metrics and engagement trends. Collaborate cross-functionally with the program, marketing, and product teams to co-create growth and activation strategies. What Success Looks Like 90%+ of members complete onboarding and engage within first 7 days Daily call attendance stays consistent and high-quality Community threads are active, valuable, and peer-led You become the “go-to” person members rely on for support and direction This Role Is For You If: You have experience operating within a startup/fast based environment. You’re competent and committed to helping others achieve their goals, even if it requires hard conversations. You’re excited to learn and develop both technical skills and behavioral tendencies. You thrive in a high-performance environment surrounded by ambitious, driven individuals. What’s In It For You? Competitive Compensation: Negotiable based on experience and track record. Performance-Based Incentives: Quarterly bonuses tied to your contributions and results. Personal Development: 1:1 coaching from C-Suite leaders and access to $20,000 worth of training. Growth Opportunities: Invitation to a share scheme after 12 months, based on performance and the value you bring to the organization. Remote Flexibility: Work from anywhere while leading a global team. How to Apply If you’re ready to take on a challenging and rewarding role that will push you to new heights, we’d love to hear from you! Please submit: Your updated resume/Your LinkedIn Profile URL A 2-minute Loom video walking us through your biggest B2B client win — what was the goal, what you did, and what the outcome was. Ready to help people build AI businesses that print money while they sleep? Let’s talk.

As a Community Manager, you will build and energize a results-driven community of digital entrepreneurs learning to launch and scale AI offers. Your mission is to cultivate a high-performance environment where members take action, collaborate, and achieve consistent wins. | Candidates should have 3-5 years of experience in building and scaling digital communities, particularly in edtech or AI programs. Familiarity with tools like Heartbeat, Slack, and Zoom, along with a strong understanding of AI tools and community engagement, is essential. | About AI Acquisition AI Acquisition is The Growth Partner reimagined—a bold evolution of our mission to empower marketing agency owners to grow with predictability and scalability. In less than three years, we’ve grown from $0 to multi-8 figures and are on track to hit the 9-figure mark later this year. How? By focusing on growth, building exceptional relationships, and creating a high-performance, positive environment for both our clients and team members. We’re revolutionizing the way entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed. At the forefront of the $1.3 trillion AI revolution, we empower our members to earn $500+ per hour with just a few clicks. Whether through our AI Agency Incubator (Self-Guided), AI Accelerator (Done With You), or AI Agency Launchpad (Done For You), we provide the systems, training, and support to help our members achieve rapid success—like Luke’s $60K in 17 days or Elizabeth’s $75K deal. Hear from our leaders: Jordan Lee, Co-Founder & Chairman, shares insights about the business: Watch here Matthew Jones, CEO, discusses his career progression and personal growth since joining The Growth Partner: Watch here Why Join AI Acquisition? Be part of a cutting-edge company leading the AI revolution, with a proven system that delivers results. Work in a dynamic, remote environment with a team dedicated to transforming lives. Opportunity to grow with a company experiencing rapid growth as we scale to support more members. Make a direct impact on our members’ success, helping them achieve life-changing wins like $60K in 17 days. Surround yourself with exceptionally talented, driven people who are in pursuit of excellence. This isn’t just a job—it’s an opportunity to create a new and better life while working with visionary leaders who are shaping the future of AI-driven business growth. The Role We’re not just teaching people how to make money online—we’re flipping the script on what it means to run a scalable AI-powered business. As our Community Manager, you’ll be the connective tissue of the AI Incubator—building and energizing a results-driven community of 100+ digital entrepreneurs who are learning to launch & scale productized AI offers. Your mission: cultivate a high-performance environment where members take action, collaborate, and win—consistently. What You’ll Do What You’ll Do Heartbeat & Community Management: Lead the charge in our online HQ (Heartbeat). Moderate and energize daily threads — from wins to offers to client delivery. Keep the conversation flowing and ensure every member feels seen, supported, and activated. Founder Onboarding & Activation: Host friendly welcome calls to help new members land smoothly. Guide them through how to extract value from the program, complete the 12-course modules, and get plugged into live calls and community rituals. Daily Program Ops: Keep the engine running across daily Zoom sessions — including logistics, prep, and reminders. Whether it’s a lead gen call or a niche/offer jam session, you’ll ensure smooth flow and high energy. Engagement & Retention: Spark meaningful interaction between solopreneurs, AI founders, and growth hackers. Celebrate wins, launch community campaigns, and create accountability loops that keep members engaged. Support & Escalation: Act as the pulse of the community — flagging stuck members, surfacing tech issues, and looping in sales, ops, or delivery when needed. You’ll know where members are in their journey before they even ask for help. Weekly Reporting & Growth Insights: Track and report on activation, call attendance, community health, and engagement patterns. Share what’s working, who’s thriving, and where we need to tighten things up. B2B Mindset & Learning Experience Design: Leverage your background in cohort-based learning or startup bootcamps to support member outcomes, smooth onboarding, and ongoing success. What We’re Looking For Have 3–5 years of experience building and scaling digital communities — especially in edtech, startup accelerators, AI programs, or cohort-based courses. Are fluent with Heartbeat, Slack, Notion, Zoom, Airtable, and community automation. Have a solid understanding of AI tools, automation, and tech-forward environments (bonus if you’ve worked with digital entrepreneurs or solopreneurs). Know how to drive accountability and progress — not just vibes. Have experience with B2B client success, community-based learning, or running group sessions. Love content, engagement, and growth — and have experience sending newsletters, managing discussion threads, or coordinating event logistics. Are a natural connector and conversation starter — someone who loves creating sticky, valuable, and energized communities. What Success Looks Like 90%+ of members complete onboarding and engage within first 7 days Daily call attendance stays consistent and high-quality Community threads are active, valuable, and peer-led You become the “go-to” person members rely on for support and direction This Role Is For You If: You have experience operating within a startup/fast based environment. You’re competent and committed to helping others achieve their goals, even if it requires hard conversations. You’re excited to learn and develop both technical skills and behavioral tendencies. You thrive in a high-performance environment surrounded by ambitious, driven individuals. What’s In It For You? Competitive Compensation: Negotiable based on experience and track record. Performance-Based Incentives: Quarterly bonuses tied to your contributions and results. Personal Development: 1:1 coaching from C-Suite leaders and access to $20,000 worth of training. Growth Opportunities: Invitation to a share scheme after 12 months, based on performance and the value you bring to the organization. Remote Flexibility: Work from anywhere while leading a global team. How to Apply If you’re ready to take on a challenging and rewarding role that will push you to new heights, we’d love to hear from you! Please submit: Your updated resume/Your LinkedIn Profile URL A 2-minute Loom video walking us through your biggest B2B client win — what was the goal, what you did, and what the outcome was. Ready to help people build AI businesses that print money while they sleep? Let’s talk.

Manage a portfolio of clients by providing personalized coaching and strategic guidance to help them scale their businesses and achieve growth targets. | At least 3 years of business coaching or consulting experience, preferably ex-agency owners with digital marketing and sales expertise, and a high-performance mindset. | About AI Acquisition AI Acquisition is The Growth Partner reimagined—a bold evolution of our mission to empower marketing agency owners to grow with predictability and scalability. In less than three years, we’ve grown from $0 to multi-8 figures and are on track to hit the 9-figure mark later this year. How? By focusing on growth, building exceptional relationships, and creating a high-performance, positive environment for both our clients and team members. We’re revolutionizing the way entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed. At the forefront of the $1.3 trillion AI revolution, we empower our members to earn $500+ per hour with just a few clicks. Whether through our AI Agency Incubator (Self-Guided), AI Accelerator (Done With You), or AI Agency Launchpad (Done For You), we provide the systems, training, and support to help our members achieve rapid success—like Luke’s $60K in 17 days or Elizabeth’s $75K deal. Hear from our leaders: • Jordan Lee, Co-Founder & Chairman, shares insights about the business: Watch here • Matthew Jones, Managing Director, discusses his career progression and personal growth since joining The Growth Partner: Watch here Why Join AI Acquisition? • Be part of a cutting-edge company leading the AI revolution, with a proven system that delivers results. • Work in a dynamic, remote environment with a team dedicated to transforming lives. • Opportunity to grow with a company experiencing rapid growth as we scale to support more members. • Make a direct impact on our members’ success, helping them achieve life-changing wins like $60K in 17 days. • Surround yourself with exceptionally talented, driven people who are in pursuit of excellence. This isn’t just a job—it’s an opportunity to create a new and better life while working with visionary leaders who are shaping the future of AI-driven business growth. The Role We’re seeking a Customer Success Growth Consultant to join our team and drive the success of ambitious entrepreneurs in our Growth Partner Accelerator. In this role, you’ll oversee a portfolio of clients, conduct daily 1:1 consultation sessions, and guide them on the development and execution of their growth action plans. You’ll act as a trusted advisor, helping entrepreneurs overcome obstacles, scale their businesses, and achieve their goals. This is a unique opportunity for ex-agency owners or experienced business growth coaches who are passionate about helping others succeed. What You’ll Do • Client Engagement & Progress Management: • Conduct in-depth, personalized video consultations to understand each client’s current position and goals, crafting tailored action plans. • Provide ongoing support through regular progress reviews, offering strategic guidance to ensure accountability and continuous advancement. • Manage a portfolio of around 40 clients, ensuring each receives the attention and support needed to thrive. • Strategic Program & Client Optimization: • Deliver insightful analysis on client progress and overall program performance to inform key stakeholder decisions. • Refine strategies in offer creation, marketing, and sales to help clients increase revenue. • Regularly audit and optimize client funnels, offers, pricing, and sales processes to maximize effectiveness and growth. • Client Success & Experience Management: • Oversee the end-to-end client experience, proactively implementing improvements to maximize satisfaction and results. • Act as a dedicated coach through 1:1 sessions, setting clear action plans, holding clients accountable, and providing targeted feedback via Slack. • Rapidly resolve challenges while reviewing key milestones to ensure clients stay focused on high-impact activities that drive their success. • Marketing & Resource Support: • Review and refine client-created marketing materials to ensure quality and effectiveness. • Serve as a key resource within our digital community platforms, promptly addressing client inquiries and guiding them to the most relevant tools, content, and learning materials. What We’re Looking For • Experience: At least 3 years of experience growing, coaching, or consulting businesses, with a proven track record of helping entrepreneurs achieve their goals. • Industry Knowledge: Ex-agency owners or individuals with extensive digital marketing and sales experience are highly preferred. • Commitment to Growth: Passionate about learning and developing both technical and professional skills. • High-Performance Mindset: Thrives in dynamic, fast-paced environments surrounded by ambitious, driven individuals. • Coaching Skills: Strong ability to hold clients accountable, provide actionable feedback, and guide them through challenges. What’s In It For You? • Competitive Compensation: • Base retainer: $5K–$10K/month • Standard band: $5K–$8K • Senior band: $7K–$10K for ex-agency owners with $10M+ P&L experience • Upsells & Cross-Sells: 7.5% on sets (uncapped—your ceiling is your ambition). • Deal Bonuses: • $1K–$3K for referrals (30-day rolling). • $1K for “most monthly client deals closed.” • Fast-start bonus on deals closed within 45 days. • Realistic OTE: $120K–$150K+ in year 1. • Equity Opportunities: Invitation to a share scheme after 12 months (subject to performance)—a rare path to ownership in a fast-scaling business. • Professional Growth: • 1:1 executive coaching. • $20K annual training budget. • Continuous up-skilling at the C-suite level. Ready to grow others and yourself? In your application please include: • A 2‑minute Loom on your biggest B2B client win • CV / LinkedIn URL • One paragraph on the hardest revenue obstacle you’ve solved We review every application personally. If there’s a fit, expect us to reach out within 72hrs.