7 open positions available
Drive identification and development of system requirements for Catering and Meals Services, partnering with business units and documenting processes to improve system usability and efficiency. | Technical degree or related experience, proven process and systems requirements gathering, analytical skills, documentation experience, and excellent communication abilities. | Job Description Drive identification of requirements for our Catering and Meals Services system replacement, working with our Catering, Hospitality, and Inflight business partners. Serve as thought leader for technical business processes, developing forward-thinking systems requirements that promote increased efficiency, reliability, and intelligence. Primary Responsibilities: Determine and develop user requirements for systems in production, to ensure maximum usability Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams Identify, evaluate, analyze, and communicate systems requirements and processes on a continuing basis Author and update internal and external documentation, and formally initiate and deliver requirements and documentation Qualifications: Technical Degree or related work experience Proven experience in process and systems requirements gathering Proven analytical abilities Practical experience generating process documentation and reports Excellent communicator with the ability to translate data into actionable insights This is a remote position.
Configure, install, and maintain network hardware including routers, switches, and wireless equipment while supporting network operations and documentation. | Experience with Cisco and non-Cisco routers and switches, microwave radios, knowledge of OSI and Cisco models, strong problem-solving skills, and preferably CCNA certification. | Job Description Responsibilities: • Configure, install, and maintain routers, switches, voice gateways, access points, and microwave radio equipment. • Support day-to-day network operations, including troubleshooting, monitoring, and incident response. • Assist with implementation of new projects and upgrades. • Maintain accurate documentation of network diagrams, configurations, and processes. • Work independently and collaboratively to support network availability and performance. Qualifications / Experience: • Cisco Associate-level experience. • Hands-on expertise with Cisco and non-Cisco routers and switches. • Experience with microwave radios and wireless access points. • Knowledge of the OSI model and Cisco three-layer hierarchical model. • Strong analytical and problem-solving skills. • Ability to prioritize and execute tasks with minimal supervision. • Effective communication and interpersonal skills. • Flexible and adaptable to new tools, technologies, and environments. • CCNA certification is a plus This is a remote position.
Develop and document user and system requirements for catering and meals services systems by collaborating with business partners and stakeholders to improve efficiency and reliability. | Requires technical degree or equivalent experience, proven process and systems requirements gathering, strong analytical skills, documentation experience, and excellent communication. | Job Description Drive identification of requirements for our Catering and Meals Services system replacement, working with our Catering, Hospitality, and Inflight business partners. Serve as thought leader for technical business processes, developing forward-thinking systems requirements that promote increased efficiency, reliability, and intelligence. Primary Responsibilities: Determine and develop user requirements for systems in production, to ensure maximum usability Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams Identify, evaluate, analyze, and communicate systems requirements and processes on a continuing basis Author and update internal and external documentation, and formally initiate and deliver requirements and documentation Qualifications: Technical Degree or related work experience Proven experience in process and systems requirements gathering Proven analytical abilities Practical experience generating process documentation and reports Excellent communicator with the ability to translate data into actionable insights This is a remote position.
Build and maintain platform engineering tools, automate deployments and infrastructure as code, manage CI/CD pipelines, and support distributed systems and microservices architectures. | 8+ years software engineering with 4+ years app development, 4+ years Python scripting, 8+ years automation/configuration management, strong experience with Docker, Kubernetes, cloud services, and distributed systems. | Job Description Our client is seeking a Senior Platform Engineer / Software Engineer to join their engineering team. Perfect for a skilled software engineer who also has cloud and infrastructure experiences and looking to grow! Great opportunity for software tooling! Required Skills - Python, Platform engineering, Infrastructure As Code, Automation Must have a software engineering/problem solving background. Job Duties - • Platform Engineering: highly proficient with tools like Ansible, Docker, Kubernetes, and Terraform; deep experience building and maintaining CI/CD pipelines, automating deployments, and managing infrastructure as code • Strong scripting abilities, particularly in Python and shell scripting, for automation, data manipulation, and system administration tasks • Architecting and building internal software tools. Must have a software engineering/problem solving background. • Experience with Distributed Systems and Microservices: The roles and responsibilities involve working with complex, distributed systems and microservices architectures • Strong understanding of CI/CD including deployment automation, configuration management, test, and source code/git repositories • Experience with containers and orchestration • Experience with NoSQL and SQL databases, including at an administration and architecture level • Experience and preference for working within an Agile/Scrum environment • Experience with monitoring tools (Prometheus, Grafana for example) and the ability to diagnose and resolve performance and availability issues in distributed systems • A strong history of diving in and solving complex problems Job Requirements - • 8 years software engineering • 4+ years of software engineering in App Dev capacity • 4+ years of automation and scripting using Python • 8+ years of experience building automation/configuration management infrastructure such as Ansible, Terraform, Chef, and/or Puppet • 8+ years of experience of building CI/CD pipelines • 6+ years of experience with deployment of production code leveraging Docker containers • Experience using cloud services (AWS and Azure preferred); public cloud IaaS and PaaS services • Experience with large-scale distributed systems architectures. Examples include Java/Spring Boot, CQRS, event streaming, Kafka, Spark Knowledge in databases Desired Skills & Experience - • Streaming platforms such as Kafka/NATS/Kinesis/Event Hub • Databricks/Apache Spark • Elastic Search • Apigee • Datadog/New Relic This is a remote position.
Analyze and ensure data accuracy and integrity across systems, develop complex SQL reports and dashboards, manage data projects with stakeholders, and maintain data standards and BI systems. | Requires 16+ years of experience in IT and data management, expert SQL and data warehousing skills, strong knowledge of SDLC, BI systems, and excellent communication abilities. | Job Description: Short Description: 16+ years of experience. The purpose of the position is to understand functional & technical requirements, analyze data, develop / deploy complex reports, & create project documentation related to data from the agency’s applications. Complete Description: The master data analyst will be responsible for ensuring the accuracy, consistency, and integrity of data across various systems within the organization. This role involves conducting thorough data analysis to identify trends and discrepancies and collaborating with cross-functional teams to address data needs and enhance data management practices. The ideal candidate will possess strong analytical skills, proficiency in data management tools, and the ability to communicate effectively with stakeholders, driving continuous improvement in data quality and governance. The work includes development and maintenance of consulting relationships with multiple agencies that have unique systems, data, programs, business and problems requirements; project planning; coordination of multiple projects; identification of problems; and development of alert native solution. The complexity of the work is often compounded by the need to respond to agency business problems rapidly in response to Federal or District regulations. Decisions regarding what needs to be done include largely undefined issues and elements and require extensive probing and analysis to determine the nature and scope of the problems. The work requires continuing efforts to resolve unyielding problems. CONTRACT JOB DESCRIPTION Responsibilities: 1.Interfaces, independently, with high level stakeholders via meetings, emails, and phone calls to manage data projects. Gather and document requirements; and to gather sample data throughout all phases of the project to ensure data quality. 2.Works with District agency resources to analyze, compile. verify, and query data as part of data warehousing services. Develops complex SQL queries used by reporting environments and data-driven dashboard applications Creates metadata and data dictionaries. 3.Designs and documents methods to facilitate the implementation of new database systems. Designs and implements reports using SQL as well as a variety of reporting and business intelligence tools. 4.Develops and administers data standards, policies and procedures; and develops new standards, methods, and techniques. Develops common approaches to problem solving and meeting processing requirements. Develops and analyzes new projects. 5.Creates scripts to identify and correct common errors and data inconsistencies in incoming data. The incumbent will make extensive use of structured query language (SQL). 6.Troubleshoots problems involved in the input, retrieval or modification of database information and the general operation and maintenance pertinent to any of the enterprise data system elements or sub-elements. 7.Perform complex data analyses including experience validating data and identifying and correcting data inconsistencies and errors. Analyzes and defines requirements and specifications pertinent to Client and OCTO enterprise systems and applications. Analyzes and plans for anticipated changes in data capacity requirements. Evaluates the impact of technological changes; and/or conceives of solutions to highly complex technical issues. Operate and maintain Business Intelligence systems and ancillary systems for serving up data analytics. 8.Coordinates all activities with the project manager throughout the full software development life cycle (SDLC). to include design, development, and testing. 9.Works with minimal oversight as a technical lead on data-driven reporting and applications development projects. 10. Keep abreast of current trends regarding all aspects of database management. Keep information of latest concepts, developments, approaches, and solutions to effective agency data management. 11. Performs other related duties as assigned. Minimum Education/Certification Requirements: Bachelor’s degree in IT or related field or equivalent experience Skills Matrix: • Bachelor’s degree in IT or related field or equivalent experience • Extensive knowledge of a wide range of IT standards, principles, concepts, methods, policies, system testing principles and methods. Required 16 Years • Extensive knowledge of authorized system approaches for IT pertinent to databases management. Required 16 Years • Extensive knowledge of and skill in applying analytical methods and practices, and requirement analysis principles and methods. Required 16 Years • Extensive knowledge in working with relational database technologies. Required 16 Years • Extensive knowledge in creating metadata/data dictionaries; designing and implementing reports. Required 10 Years • Extensive knowledge creating database views used for the purposes of establishing live data feeds as well as the development of data-driven dashboard. Required 10 Years • Extensive knowledge of software development life cycle (SDLC), as well as, managing small IT projects with minimal oversight. Required 15 Years • Extensive knowledge of data warehousing concepts; and extensive knowledge in working with data architects in the design of database schemas. Required 15 Years • Knowledge of BI systems operations and maintenance. Required 10 Years • Expert knowledge of and skill in applying oral and written communication techniques; and in evaluating and reporting on accomplishments. Required 10 Years • Demonstrated ability to speak and write clearly and effectively when dealing with various technical and non-technical audiences. Required 10 Years • Skill in data analysis, and SQL code development. Required 16 Years
Support and maintain cybersecurity infrastructure including MSS, SIEM, firewall, endpoint detection, vulnerability management, and incident response activities. | 5+ years combined IT and cybersecurity experience with 3+ years direct information security experience, knowledge of vulnerability management, SIEM, zero-trust, MFA, cloud email security, and relevant certifications preferred. | Job Description Resources in these positions may also be assigned other deliverables, tasks, and projects as needed in support of cybersecurity operations. The resource will report directly to the Department’s Information Security Officer and shall perform, at a minimum, the tasks and/or activities described below: • Work with the Department’s Contract Manager to serve as the primary point of contact to ensure that start-up activities are completed within fourteen (14) days prior to the performance of services. Start-up activities include Department’s fingerprint background check and online information security training security requirements; • Assist with implementing, tuning, and planning regarding the Department’s Managed Security Service Provider (MSS), Security Information and Event Management (SIEM) and vulnerability management; • Assist in support of NextGen firewall security tools and maintain the site block list; • Assist in the support of Distributed Denial of Services (DDoS) protection services utilized by the Department; • Support and maintain endpoint detection and response (MDR/XDR) tools; • Analyze, troubleshoot and resolve issues with the NextGen Antivirus solutions on servers and client systems; • Monitor, identity, and classify vulnerabilities according to the Department’s vulnerability management plan for remediation; • Monitoring of Data Loss Prevention solutions, tuning, and response actions; • Monitoring of Network Access Control solution, tuning and response actions; • Monitoring and configuring Email Security solutions, tuning, and response actions; • Implementation of multi-factor authentication solution and zero-trust initiatives; • Support and perform as a technical member of the Computer Security Incident Response Team (CSIRT); • Develop and maintain technical specifications, standards, procedures, and systems documentation, including Systems Security Plans (SSPs); • Research and recommend appropriate technical solutions to meet Department requirements; • Provide recommendations for potential process improvements for the Office of Enterprise Security Management’s security team; At a minimum, the Department is seeking: Candidates with (5) years of combined IT and security / cybersecurity work experience with a broad range of exposure to system analysis, operational experience with cybersecurity infrastructure, with (3) years or more of direct experience with information security. This position requires knowledge of cybersecurity operations, vulnerability management, identity and zero-trust implementations and configurations, email security, Office 365 security, networking, firewall management and cloud-based security tools across a variety of computing platforms. The candidate will be able to work independently and as a team member on multiple security projects, and occasionally as a cybersecurity lead on large complex security initiatives and projects that require increased skill in multiple IT functional areas. Education: • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent work experience. • Information Security related certifications (ex. CISSP, CISM, CISA, CompTIA Advanced Security Practitioner etc.) are desirable. Preferred KSA’s • 5+ years of combined IT and security cybersecurity work experience • 3+ years or more of direct information security / cybersecurity experience • 3+ years experience with vulnerability management systems • Experience maintaining and supporting 3rd party anti-virus, EDR/MDR.XDR systems • Experience implementing or managing zero-trust identity and advanced authentication (MFA) solutions. • Experience with SIEM products and systems • Experience with cloud-based email security solutions • Experience with Incident Response • Experience with managing Office 365 security and similar solutions. This is a remote position.
Lead large, multi-year retail and technology programs driving strategy, execution, and transformation with cross-functional teams and executive stakeholders. | Master’s degree, 15+ years relevant experience including 7–10 years retail program management, Agile/Scrum certification, and preferred PMP/OCM certifications. | The Principal Portfolio Program Manager leads large, multi-year strategic programs focused on evolving and scaling consumer experience within the Omnichannel Retail portfolio. This role is responsible for strategy formation, process definition, organization design, and technology delivery. The position plays a critical role in driving cross-functional alignment, ensuring stakeholder needs are met, and delivering industry-leading solutions that enhance both customer and employee experiences. Key Responsibilities: • Provide strategic thought leadership in Omnichannel Retail and Marketing. • Lead all program management activities across business and technology teams, including planning, execution, and delivery. • Own program planning across multiple portfolios, including prioritization, estimation, budgeting, and goal setting. • Drive transformation and change management in partnership with executive leadership. • Facilitate executive-level planning, prioritization, and status updates across stakeholders. • Manage program risks, issues, dependencies, and constraints, ensuring proactive solutions. • Define stakeholder engagement plans and manage stakeholder expectations. • Lead large cross-functional teams, ensuring the right resources are deployed and supported. • Oversee program reporting, reviews, and assurance processes to ensure confidence in delivery. • Support strategic planning activities across product and technology portfolios. • Ensure program benefits are clearly defined, tracked, and realized. • Drive a culture of continuous improvement, innovation, and agile practices. Minimum Education & Experience Requirements: • Master’s Degree required (MBA, Computer Science, MIS, Engineering, or related field). • 15+ years of relevant work experience. • 7–10 years’ experience in retail program management. • 7–10 years’ experience with agile development and deployment practices, including agile tools and methodologies. • 5–7 years of experience in or exposure to MarTech environments. Special Requirements: • Agile/Scrum certification required. • OCM or CCMP certification (preferred). • PMP certification (preferred). Knowledge, Skills, and Abilities: • Expertise in leading large-scale, multi-year retail and technology programs. • Strong understanding of agile practices, program governance, and portfolio management. • Proven ability to manage large budgets, cross-functional teams, and complex stakeholder environments. • Excellent communication, presentation, and executive facilitation skills. • Strong problem-solving, decision-making, and organizational leadership abilities. • Proficiency in agile program management tools (e.g., Jira, Rally, or similar). Additional Desired Characteristics: • Experience in change management and transformation initiatives. • Strong track record in talent development and coaching. • Demonstrated ability to foster innovation and drive continuous improvement. Work Environment: • Remote position with occasional travel to regional offices or key stakeholder meetings. • Flexibility in hours may be required to support global or cross-regional teams. Other Duties: • This job description is not exhaustive and additional responsibilities may be assigned as needed. Job Type: Contract Pay: From $90.00 per hour Work Location: Remote
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