Affinity.co

Lead product operations initiatives, manage technical support teams, and collaborate with engineering and product teams to improve workflows and product adoption. | 8+ years in operations and technical support within SaaS environments, experience with APIs, SQL, testing, and cross-team collaboration, but no direct AI/ML product management experience. | Affinity is the relationship intelligence CRM platform trusted by private equity, venture capital, and investment banking professionals to unlock the power of their network. We help the world's most sophisticated dealmakers turn relationships into results. As a Staff Product Manager for AI Platform, you'll lead one of our most strategically important product domains—the foundational AI capabilities that empower product teams across the organization to build intelligent solutions for our customers. You'll own the strategy, roadmap, and execution for our core AI platform services, including semantic search, AI guardrails, agentic frameworks, and similarity and recommendation models. Your work will directly enable teams to augment workflows, automate processes, and deliver the next generation of AI-powered experiences. In this role, you will define the platform vision and be responsible for measuring adoption, developer experience, and business impact. You will partner with cross-functional teams to conduct research, run experiments, lead teams through design and engineering sprints, define success metrics, measure impact, and ultimately ship platform capabilities that accelerate innovation across the product portfolio. You're excited about this opportunity because you will: Define and drive the vision for a modern AI platform that serves as the foundation for product innovation across the company. Own a portfolio of high-impact capabilities—semantic search, AI guardrails, agentic frameworks, and similarity and recommendation models—that teams rely on to deliver customer value. Build for builders: design APIs, abstractions, and developer experiences that make it easy for product teams to integrate sophisticated AI into their solutions. Establish guardrails and governance frameworks that ensure our AI capabilities are safe, reliable, and aligned with responsible AI principles. Navigate the rapidly evolving AI landscape, evaluating build-vs-buy decisions and staying ahead of emerging technologies and best practices. Partner closely with engineering, applied science, and design teams to lead discovery, definition, and delivery of platform capabilities that drive measurable business outcomes. We’re excited about you because you have: Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. 6+ years of product management experience, with at least 3+ years at a B2B SaaS company (enterprise software experience a plus). Experience leveraging complex technology to create delightful product solutions and leveraging AI/ML to drive insights and recommendations. Experience working on zero-to-one products, or leading experiment-based concepts and prototyping quickly to validate ideas before development. Experience collaborating closely with engineering, AI/ML and design teams end-to-end to drive business impact. Strong communication skills that foster cross-team collaboration and ensure alignment on key outcomes and objectives. Deep understanding and empathy for users. Deep interest in how technology can unlock the power of professional networks and transform private capital investing, with enthusiasm for Affinity's mission. How we work: Our culture is a key part of how we operate, as well as our hiring process: We iterate quickly. As such, you must be comfortable embracing ambiguity, be able to cut through it, and deliver value to our customers. We are candid, transparent, and speak our minds while simultaneously caring personally with each person we interact with. We make data-driven decisions and make the best decision for the moment based on the information available. If you’d want to learn more about our values click here. What you'll enjoy at Affinity: We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. Health Benefits: We cover your medical, dental, and vision insurance premiums with comprehensive PPO, HDHP and HMO options (in CA), and offer flexible personal & sick days to support your well-being. Retirement Planning: We offer a 401(k) plan to help you plan for your future. Learning & Development: We provide an annual education budget and a comprehensive L&D program. Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success. Please note that the role compensation details below reflect the base salary only and do not include any equity or benefits. This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job. A reasonable estimate of the current range is $178,600 - $245,000 USD. Within the range, individual pay depends on various factors, including geographical location and review of experience, knowledge, skills, and abilities of the applicant. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Lead the strategy, roadmap, and execution of AI platform capabilities to enable product teams and drive business impact. | Extensive experience in product management, especially with AI/ML, enterprise SaaS, and leading zero-to-one product initiatives, along with strong collaboration skills. | Affinity is the relationship intelligence CRM platform trusted by private equity, venture capital, and investment banking professionals to unlock the power of their network. We help the world's most sophisticated dealmakers turn relationships into results. As a Staff Product Manager for AI Platform, you'll lead one of our most strategically important product domains—the foundational AI capabilities that empower product teams across the organization to build intelligent solutions for our customers. You'll own the strategy, roadmap, and execution for our core AI platform services, including semantic search, AI guardrails, agentic frameworks, and similarity and recommendation models. Your work will directly enable teams to augment workflows, automate processes, and deliver the next generation of AI-powered experiences. In this role, you will define the platform vision and be responsible for measuring adoption, developer experience, and business impact. You will partner with cross-functional teams to conduct research, run experiments, lead teams through design and engineering sprints, define success metrics, measure impact, and ultimately ship platform capabilities that accelerate innovation across the product portfolio. You're excited about this opportunity because you will: Define and drive the vision for a modern AI platform that serves as the foundation for product innovation across the company. Own a portfolio of high-impact capabilities—semantic search, AI guardrails, agentic frameworks, and similarity and recommendation models—that teams rely on to deliver customer value. Build for builders: design APIs, abstractions, and developer experiences that make it easy for product teams to integrate sophisticated AI into their solutions. Establish guardrails and governance frameworks that ensure our AI capabilities are safe, reliable, and aligned with responsible AI principles. Navigate the rapidly evolving AI landscape, evaluating build-vs-buy decisions and staying ahead of emerging technologies and best practices. Partner closely with engineering, applied science, and design teams to lead discovery, definition, and delivery of platform capabilities that drive measurable business outcomes. We’re excited about you because you have: Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. 6+ years of product management experience, with at least 3+ years at a B2B SaaS company (enterprise software experience a plus). Experience leveraging complex technology to create delightful product solutions and leveraging AI/ML to drive insights and recommendations. Experience working on zero-to-one products, or leading experiment-based concepts and prototyping quickly to validate ideas before development. Experience collaborating closely with engineering, AI/ML and design teams end-to-end to drive business impact. Strong communication skills that foster cross-team collaboration and ensure alignment on key outcomes and objectives. Deep understanding and empathy for users. Deep interest in how technology can unlock the power of professional networks and transform private capital investing, with enthusiasm for Affinity's mission. How we work: Our culture is a key part of how we operate, as well as our hiring process: We iterate quickly. As such, you must be comfortable embracing ambiguity, be able to cut through it, and deliver value to our customers. We are candid, transparent, and speak our minds while simultaneously caring personally with each person we interact with. We make data-driven decisions and make the best decision for the moment based on the information available. If you’d want to learn more about our values click here. What you'll enjoy at Affinity: We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. Health Benefits: We cover your medical, dental, and vision insurance premiums with comprehensive PPO, HDHP and HMO options (in CA), and offer flexible personal & sick days to support your well-being. Retirement Planning: We offer a 401(k) plan to help you plan for your future. Learning & Development: We provide an annual education budget and a comprehensive L&D program. Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success. Please note that the role compensation details below reflect the base salary only and do not include any equity or benefits. This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job. A reasonable estimate of the current range is $178,600 - $245,000 USD. Within the range, individual pay depends on various factors, including geographical location and review of experience, knowledge, skills, and abilities of the applicant. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Lead end-to-end revenue lifecycle planning, optimize GTM strategies, and oversee tech stack architecture to drive predictable revenue growth. | 10+ years in Revenue/Sales Operations, 4+ years in senior leadership within high-growth SaaS, deep technical fluency in Salesforce and modern data stacks. | Affinity is the relationship intelligence CRM platform trusted by private equity, venture capital, and investment banking professionals to unlock the power of their network. We help the world's most sophisticated dealmakers turn relationships into results. The Role As the VP of Revenue Operations, you will be the strategic backbone of our Go-To-Market (GTM) organization. You aren't just managing a tech stack; you are designing the end-to-end revenue lifecycle. You will lead a high-performing team of operations professionals, data analysts, and enablement specialists to drive predictable revenue, eliminate friction, and maximize Revenue Growth. The ideal candidate has "seen the movie before" at a scaling SaaS organization ($50M - $200M+ ARR) and possesses the rare ability to pivot from 30,000-foot strategy to the granular details of a Salesforce schema. Key Responsibilities Strategic GTM Planning: Lead the annual planning process, including board-level forecasting, territory design, quota setting, and capacity modeling. Unified Revenue Engine: Break down silos between Sales, Marketing, and Success to ensure a single source of truth for data and a seamless customer journey. Advanced Analytics & Forecasting: Move beyond descriptive reporting to predictive insights. You will own the renewal forecast, churn analysis, and pipeline health metrics. Tech Stack Architecture: Oversee our global GTM stack (Salesforce, Salesloft, Gong, etc.) and lead the implementation of next-gen AI agents (e.g., Agentforce) to automate manual workflows. Sales Enablement & Productivity: Partner with Sales leadership to reduce "ramp time" and increase the percentage of reps hitting quota. Compensation & Incentives: Design and manage incentive structures that align behavior with company-wide ARR and NRR targets. Your Background Experience: 10+ years in Revenue/Sales Operations, with at least 4+ years in a senior leadership role within a high-growth B2B SaaS environment. The "SaaS Nerd" Factor: Deep expertise in SaaS metrics (LTV/CAC, Magic Number, NRR, GRR). Technical Fluency: Expert-level understanding of the Salesforce ecosystem and the modern "Modern Data Stack" for GTM teams. Leadership: Proven track record of hiring and mentoring high-performing Ops teams. You know how to build a culture of "Service Leadership" for the field. Communication: Ability to distill complex data into a narrative that the Board of Directors and the Executive Team can act upon. Why Affinity? We aren’t just another CRM; we are a data company that solves the "data entry" problem that has plagued the industry for decades. You will have the opportunity to use our own relationship intelligence technology to optimize our internal revenue engine. Work Location: Remote, San Francisco or New York For those located in San Francisco or New York, for this role we're embracing a hub-hybrid model, designed to balance flexibility with meaningful in-person collaboration. Team members within commuting distance are expected in-office 2–3 days per week, typically Tuesday through Thursday. We believe great things happen when people come together intentionally to connect, create, and build momentum as a team. What you'll enjoy at Affinity: We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. Health Benefits: We cover both you and your dependents' healthcare, dental, and optical insurance premiums and offer flexible personal & sick days to support your well-being. Retirement Planning: We offer a pension plan through SmartPension to help you plan for your future. Learning & Development: We provide an annual education budget and a comprehensive L&D program. Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success. A reasonable estimate of the current range is $270,000.00 - $355,000.00 USD Base. Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Designing and leading end-to-end revenue lifecycle strategies, overseeing GTM tech stack, and driving predictable revenue growth. | 10+ years in Revenue/Sales Operations, deep SaaS metrics expertise, technical fluency with Salesforce and modern data stacks, and proven leadership in high-growth SaaS environments. | Affinity is the relationship intelligence CRM platform trusted by private equity, venture capital, and investment banking professionals to unlock the power of their network. We help the world's most sophisticated dealmakers turn relationships into results. The Role As the VP of Revenue Operations, you will be the strategic backbone of our Go-To-Market (GTM) organization. You aren't just managing a tech stack; you are designing the end-to-end revenue lifecycle. You will lead a high-performing team of operations professionals, data analysts, and enablement specialists to drive predictable revenue, eliminate friction, and maximize Revenue Growth. The ideal candidate has "seen the movie before" at a scaling SaaS organization ($50M - $200M+ ARR) and possesses the rare ability to pivot from 30,000-foot strategy to the granular details of a Salesforce schema. Key Responsibilities • Strategic GTM Planning: Lead the annual planning process, including board-level forecasting, territory design, quota setting, and capacity modeling. • Unified Revenue Engine: Break down silos between Sales, Marketing, and Success to ensure a single source of truth for data and a seamless customer journey. • Advanced Analytics & Forecasting: Move beyond descriptive reporting to predictive insights. You will own the renewal forecast, churn analysis, and pipeline health metrics. • Tech Stack Architecture: Oversee our global GTM stack (Salesforce, Salesloft, Gong, etc.) and lead the implementation of next-gen AI agents (e.g., Agentforce) to automate manual workflows. • Sales Enablement & Productivity: Partner with Sales leadership to reduce "ramp time" and increase the percentage of reps hitting quota. • Compensation & Incentives: Design and manage incentive structures that align behavior with company-wide ARR and NRR targets. Your Background • Experience: 10+ years in Revenue/Sales Operations, with at least 4+ years in a senior leadership role within a high-growth B2B SaaS environment. • The "SaaS Nerd" Factor: Deep expertise in SaaS metrics (LTV/CAC, Magic Number, NRR, GRR). • Technical Fluency: Expert-level understanding of the Salesforce ecosystem and the modern "Modern Data Stack" for GTM teams. • Leadership: Proven track record of hiring and mentoring high-performing Ops teams. You know how to build a culture of "Service Leadership" for the field. • Communication: Ability to distill complex data into a narrative that the Board of Directors and the Executive Team can act upon. Why Affinity? We aren't just another CRM; we are a data company that solves the "data entry" problem that has plagued the industry for decades. You will have the opportunity to use our own relationship intelligence technology to optimize our internal revenue engine. Work Location: Remote, San Francisco or New York For those located in San Francisco or New York, for this role we're embracing a hub-hybrid model, designed to balance flexibility with meaningful in-person collaboration. Team members within commuting distance are expected in-office 2–3 days per week, typically Tuesday through Thursday. We believe great things happen when people come together intentionally to connect, create, and build momentum as a team. What you'll enjoy at Affinity: • We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. • Health Benefits: We cover both you and your dependents' healthcare, dental, and optical insurance premiums and offer flexible personal & sick days to support your well-being. • Retirement Planning: We offer a pension plan through SmartPension to help you plan for your future. • Learning & Development: We provide an annual education budget and a comprehensive L&D program. • Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. • Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success. A reasonable estimate of the current range is $270,000.00 - $355,000.00 USD Base. Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.