9 open positions available
Supporting automotive retail operations through sales and parts delivery, maintaining store standards, and assisting customers. | Requires 2-3 years of retail sales experience, automotive parts knowledge, and a valid driver's license with fleet safety certification. | Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities • Provide excellent selling experience for DIY customer visits and phone calls • Achieve personal sales goal and help store achieve its sales goals • Provide DIY services including battery installation, testing, wiper installs, etc. • Maintain store product and operational standards • Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • General stocking including truck stocking and back stock • Safely deliver parts to customers as needed Success Factors • Basic driving and navigation ability • Ability to use delivery board system • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems and store equipment • Parts and automotive system knowledge skills • Operating POS and Parts lookup systems • Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary For Success As a Salesperson: • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success • 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences What is a Store Driver? Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified. Primary Responsibilities • Safely deliver parts to customers as needed • Pick and stage parts for customer orders • Pick up returns and cores • Drop off weekly / monthly sales flyer • Daily collection of credit accounts Secondary Responsibilities • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • General stocking including truck stocking and back stock Success Factors • Basic driving and navigation ability • Ability to use delivery board system • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems (Back stock) and store equipment Essential Job Skills Necessary For Success As a Driver: • Communicate effectively and build strong relationships with customers, peers and management • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience That Sets a Driver Up For Success: • Automotive parts experience is preferred • Certificates, Licenses, Registrations • Must have a valid driver's license and be fleet safety certified Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Compensation Range The good faith estimate for this role is between 13.15 USD and 13.98 USD per hour for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: https://jobs.advanceautoparts.com/us/en/benefits California Residents Click Below For Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Design and build scalable data pipelines, microservices, and cloud-native data solutions, supporting enterprise data operations. | Extensive experience in data engineering, cloud platforms, microservices, and streaming technologies, with strong SQL skills. | Job Description About the Role We are seeking a Senior Data Engineer with strong hands-on experience in building scalable data pipelines, microservices, and modern cloud-native data solutions. Beyond traditional data engineering, this role requires someone with high learning agility, a willingness to adopt new platforms, and strong curiosity for enterprise systems that support data operations. This individual will serve as a key onsite engineering partner for Product, Business, and cross-functional teams. The engineer will build data workflows, integrate with enterprise platforms, and support end-to-end data lifecycle needs across the organization. This position is 4 days in office, 1 day remote per week, based at our corporate headquarters in Raleigh, North Carolina (North Hills) Key Responsibilities: Data Engineering & Architecture Design and build scalable batch and streaming pipelines for ingestion, transformation, and consumption. Develop and optimize ETL/ELT workflows using modern orchestration or transformation tools. Build microservices and data services using Python or Java Spring Boot, leveraging event-driven architecture such as Kafka. Apply strong SQL skills to develop analytical datasets, transformations, and modeling patterns. Build reusable, modular engineering components that support long-term maintainability. Cloud & Platform Engineering Design and build cloud-native solutions using any major cloud platform (AWS, Azure, GCP) and be comfortable adopting new cloud services as organizational needs evolve. Work with cloud data warehouses (e.g., Snowflake, BigQuery, Redshift, Synapse) for modeling, performance tuning, and data operations. Implement scalable, secure, and observable cloud data workflows using a cloud-neutral architectural mindset. Develop and maintain CI/CD pipelines across cloud environments using Git-based workflows. Enterprise Platform Integration Learn and support enterprise data systems and integration platforms used across the organization. Serve as the primary onsite engineering resource, partnering closely with Product, Business, and Data teams. Support integration, workflow implementations, troubleshooting, and platform enhancements across multiple systems. Observability, Quality & Reliability Implement strong observability across pipelines and services, including logging, metrics, dashboards, tracing, and alerting. Build robust data quality checks, validation rules, error handling, and resiliency patterns. Ensure data pipelines and microservices meet reliability, recoverability, and performance standards. Collaboration & Delivery Work directly with product and business teams to gather requirements, build prototypes, and deliver production-grade solutions. Provide accurate LOEs and contribute to architectural decisions. Communicate effectively with global and cross-functional teams. Drive engineering standards, documentation quality, and reusable frameworks across the team. Innovation & Emerging Technologies Prototype solutions using AI/LLM tooling, automation frameworks, and next-generation data technologies. Stay current with modern data engineering and cloud-native patterns. Bring forward-looking ideas that align with the future direction of the data platform ecosystem. Required Qualifications 7+ years of hands-on experience in data engineering. Strong experience with Python and/or Java Spring Boot. Deep experience with Kafka or similar streaming platforms. Strong SQL expertise and experience with at least one cloud data warehouse (Snowflake preferred). Hands-on experience with at least one major cloud (AWS, Azure, or GCP) with a willingness to learn additional clouds as needed. Experience building microservices, APIs, and cloud-native data workflows. Proficiency with Git, CI/CD, and modern DevOps practices. Strong technical curiosity and proven ability to learn new platforms, tools, and architecture quickly. Excellent communication, problem-solving, and cross-functional collaboration skills. A self-driven mindset with strong ownership and accountability. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers. As of October 5, 2024, Advance operated 4,781 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 1,125 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
Provide customer assistance through digital channels, document interactions, and collaborate on issue resolution. | Requires excellent written communication, multitasking, problem-solving, and 2+ years of related experience, with a preference for call center or email support experience. | Job Description: • The Digital Support Agent provides customer assistance through non-voice channels, including chat, email, and SMS. • Respond to customer inquiries via chat, email, and SMS with clarity, professionalism, and empathy. • Guide customers through online shopping, troubleshooting website issues, and resolving post-order concerns. • Manage multiple conversations simultaneously while maintaining quality and accuracy. • Document all interactions in the case management system and follow up on outstanding issues. • Meet or exceed performance goals for response time, resolution accuracy, and customer satisfaction. • Notify business partners of website errors and collaborate on issue resolution. • Leverage AI tools and real-time assist features to enhance service delivery. Requirements: • Excellent written communication skills with attention to tone and grammar. • Ability to multitask across multiple digital channels effectively. • Strong problem-solving skills and detail orientation. • Typing speed of at least 30 WPM for rapid response handling. • Comfort with technology and ability to learn new systems quickly. • Prior experience in chat/email support preferred. • You must live within the Eastern Time Zone to be eligible for this role. • High school diploma or General Education Degree (GED); • Minimum of 2 years related experience and/or training or equivalent combination of education and experience. • Call Center or Customer Service experience preferred but not required. • French/English or Spanish/English desired but not required. • Automotive Knowledge desired but not required. Benefits: • 401k Retirement Savings Plan with competitive company match • Paid Time Off and Sick Time • Special Recognition awards • Opportunity for growth and promotion • Career Path Opportunities: Most of our trainers, quality control coaches, managers and leaders began their career as Customer Service Operator • Employee Discount Program • Health, Dental, Vision and Prescription Drug Insurance • Health Savings Account • Medical and Dental Flexible Spending Accounts • Employee Assistance Program • Company paid Life insurance • Company paid short & long term disability insurance • Annual increase based on performance • Positive work environment • Team Member Networks available • Volunteer Opportunities • Military Leave, Jury Duty and Bereavement Pay • Paid Disability Leave Due to Childbirth and Paid Parental Bonding Leave
Assist customers with inquiries, de-escalate issues, and update case information. | High school diploma or GED, 2+ years of customer service experience, typing speed of 45 WPM, strong communication skills, and ability to handle high call volumes. | Job Description: • Handle inbound calls with professionalism and empathy, providing accurate and timely solutions. • Assist customers with order placement, shipping inquiries, billing questions, and product availability. • De-escalate sensitive situations while maintaining composure and customer trust. • Update customer information and interactions in the case management system. • Meet or exceed performance goals for call handling, customer satisfaction, and quality assurance. • Collaborate with internal teams and store associates to resolve complex issues. • Stay current on product knowledge, policies, and system updates through continuous learning. Requirements: • High school diploma or General Education Degree (GED) • Minimum of 2 years related experience and/or training or equivalent combination of education and experience • Call Center or Customer Service experience preferred but not required • French/English or Spanish/English desired but not required • Automotive Knowledge desired but not required • Typing speed of at least 45 WPM for case documentation • Strong verbal communication and active listening skills • Ability to manage high call volumes while maintaining accuracy and professionalism • Problem-solving and conflict resolution skills with a customer-first mindset • Adaptability to fast-paced, changing environments • Location Eligibility: You must live within the Eastern Time Zone to be eligible for this role. Benefits: • 401k Retirement Savings Plan with competitive company match • Paid Time Off and Sick Time • Special Recognition awards • Opportunity for growth and promotion • Career Path Opportunities • Employee Discount Program • Health, Dental, Vision and Prescription Drug Insurance • Health Savings Account • Medical and Dental Flexible Spending Accounts • Employee Assistance Program • Company paid Life insurance • Company paid short & long term disability insurance • Annual increase based on performance • Positive work environment • Team Member Networks available • Volunteer Opportunities • Military Leave, Jury Duty and Bereavement Pay • Paid Disability Leave Due to Childbirth and Paid Parental Bonding Leave
Assist professional customers with parts lookup, manage inventory, source parts, and improve service levels. | High school diploma or GED, physical ability to handle heavy lifting, and some knowledge of automotive parts and inventory management. | Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Dress standard, follows the Advance/ CarQuest Store uniform policy. Support Professional customers with use of Weblink,WorldPac and other electronic part catalogs: Assist Professional customer associates in understanding how to use e-catalog look up and ordering systems; Provide Weblink specification sheets for Professional customers reconditioning vehicles; Access on-line sources when information on late model cars that take special fluids is needed. Manage inventory of stocked parts: Identifying product that needs to be stocked at Professional customer's location; Assist Parts Manager / Supply Lead with daily stock orders and removing aged product; Help receive and put away stock orders. Source and order requested parts for Professional customers mechanical repair processes: Monitor delivery times on Aftermarket and Fast Moving Parts and look for opportunities to improve service levels; Sourcing OE product where Professional customer does not have good dealership relationships; Assist in sourcing and ordering recycled parts back ordered or difficult to find parts. Follow up on ordered product ETA's: Provide communication to the Store General Manager regarding service and/or inventory issues. Tracking of RTVs, cores, and any warranties for prompt resolution. Attend Professional customer Production meetings as requested by the local Professinal customer management team. Reduce OE spend: Work with Professional customer Parts or Supply Associates to identify product that is being bought from OE car dealers that may be available through intercompany supply channels; Coordinate product information and awareness training to help Technician's comfort levels that they are getting OE comparable product; Assist Professional customer associates in reviewing cars that are in wholesale for potential parts that otherwise may be sourced from the OE car dealers. Identify cars that are in parts hold and look for solutions to help get these cars in parts ready. Review the Pending list of cars coming into to be reconditioned and verify that the basic market basket of product is available in stock. Manage hardware program: Identifying product that needs to be stocked at Professional Customer / serving CARQUEST store; Check stock levels and prepare suggested stock orders twice a week or more as needed; Help receive and put away hardware orders. Provide Feedback regarding any issues, concerns, and opportunities to Professional customer management team. Anticipate Professional customer needs and offer potential solutions. QUALIFICATIONS EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) SUPERVISORY RESPONSIBILITIES None CERTIFICATES, LICENSES, REGISTRATIONS ASE certification preferred, but not required PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers. As of October 5, 2024, Advance operated 4,781 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 1,125 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
Provide sales support and DIY services, maintain inventory and store standards, and safely deliver parts to customers. | Entry-level sales or driver experience with basic automotive knowledge, valid driver's license, fleet safety certification preferred, and ability to work flexible hours. | Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities • Provide excellent selling experience for DIY customer visits and phone calls • Achieve personal sales goal and help store achieve its sales goals • Provide DIY services including battery installation, testing, wiper installs, etc. • Maintain store product and operational standards • Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • General stocking including truck stocking and back stock • Safely deliver parts to customers as needed Success Factors • Basic driving and navigation ability • Ability to use delivery board system • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems and store equipment • Parts and automotive system knowledge skills • Operating POS and Parts lookup systems • Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson: • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success • 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences What is a Store Driver? Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified. Primary Responsibilities • Safely deliver parts to customers as needed • Pick and stage parts for customer orders • Pick up returns and cores • Drop off weekly / monthly sales flyer • Daily collection of credit accounts Secondary Responsibilities • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • General stocking including truck stocking and back stock Success Factors • Basic driving and navigation ability • Ability to use delivery board system • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems (Back stock) and store equipment Essential Job Skills Necessary for Success as a Driver: • Communicate effectively and build strong relationships with customers, peers and management • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Driver up for Success: • Automotive parts experience is preferred • Certificates, Licenses, Registrations • Must have a valid driver's license and be fleet safety certified Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Compensation Range 14.50 USD PER HOUR - 15.41 USD PER HOUR Benefits Information https://jobs.advanceautoparts.com/us/en/benefits California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures
Provide expert automotive parts sales and DIY customer support, manage inventory and store appearance, and perform key holder duties. | 3-5 years automotive parts experience, valid driver's license, ASE certification preferred, strong communication and organizational skills. | Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities • Provide GAS2 selling experience for DIY customer visits and phone calls • Achieve personal / store sales goals and service objectives • Manage DIY services including battery installation, testing, wiper installs, etc. • Ensure high standards of customer service and store appearance standards • Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities • Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems and store equipment • Parts and automotive system knowledge skills • Operating POS and Parts lookup systems • Expert at testing and diagnostic equipment for DIY services • ASE P2 certified or ASE ready equivalent • Advanced solution, project and product quality recommendation ability • Advanced parts lookup and sourcing • Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro • Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence • Understand and execute instructions furnished in written, oral, or diagram form • Successfully complete the Parts Knowledge Assessment • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Use Microsoft software effectively (Word, Excel required) • Strong organizational skills • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Compensation Range 16.45 USD PER HOUR - 18.10 USD PER HOUR Benefits Information https://jobs.advanceautoparts.com/us/en/benefits California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures
Provide excellent customer service and sales support for DIY customers, maintain store inventory and operational standards, and assist with product installations and deliveries. | Entry level sales or store driver position requiring 2-3 years retail sales experience preferred, basic automotive knowledge, valid driver's license, fleet safety certification preferred, and ability to work flexible hours. | Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities • Provide excellent selling experience for DIY customer visits and phone calls • Achieve personal sales goal and help store achieve its sales goals • Provide DIY services including battery installation, testing, wiper installs, etc. • Maintain store product and operational standards • Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • General stocking including truck stocking and back stock • Safely deliver parts to customers as needed Success Factors • Basic driving and navigation ability • Ability to use delivery board system • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems and store equipment • Parts and automotive system knowledge skills • Operating POS and Parts lookup systems • Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson: • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success • 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences What is a Store Driver? Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified. Primary Responsibilities • Safely deliver parts to customers as needed • Pick and stage parts for customer orders • Pick up returns and cores • Drop off weekly / monthly sales flyer • Daily collection of credit accounts Secondary Responsibilities • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • General stocking including truck stocking and back stock Success Factors • Basic driving and navigation ability • Ability to use delivery board system • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems (Back stock) and store equipment Essential Job Skills Necessary for Success as a Driver: • Communicate effectively and build strong relationships with customers, peers and management • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Driver up for Success: • Automotive parts experience is preferred • Certificates, Licenses, Registrations • Must have a valid driver's license and be fleet safety certified Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures
Support DIY customers with sales and service, maintain store inventory and cleanliness, and perform basic automotive part installations. | Entry-level sales experience, basic automotive and parts knowledge, strong communication skills, ability to work varied shifts, and preferred fleet safety certification. | Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities • Provide excellent selling experience for DIY customer visits and phone calls • Achieve personal sales goal and help store achieve its sales goals • Provide DIY services including battery installation, testing, wiper installs, etc. • Maintain store product and operational standards • Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • General stocking including truck stocking and back stock • Safely deliver parts to customers as needed Success Factors • Basic driving and navigation ability • Ability to use delivery board system • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems and store equipment • Parts and automotive system knowledge skills • Operating POS and Parts lookup systems • Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary For Success As a Salesperson • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success • 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Compensation Range 15.95 USD PER HOUR - 16.95 USD PER HOUR Benefits Information https://jobs.advanceautoparts.com/us/en/benefits California Residents Click Below For Privacy Notice https://jobs.advanceautoparts.com/us/en/disclosures We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
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