Adoreal

Build and lead the company's IT security and infrastructure from scratch, ensuring compliance and security best practices. | Deep expertise in information security, healthcare compliance, and team leadership, with hands-on experience in security tools and cloud security. | Who We Are We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. Who We Are Looking For A hands-on Senior Manager, IT to build and lead Adoreal’s IT function from the ground up. This role will own our security posture, compliance programs, and core infrastructure while shaping and executing the company’s overall IT and security strategy. You’ll manage a small team of two direct reports and work closely with executive leadership and the board. The ideal candidate brings strong technical depth, a strategic mindset, and the ability to clearly communicate complex topics to both technical and non-technical stakeholders. Key Responsibilities Security & Compliance Own and execute the organization’s security strategy, including incident response, vulnerability management, and threat detection Lead HIPAA compliance initiatives by conducting risk assessments and implementing required security controls Develop and maintain security policies, procedures, and documentation, including the Security Incident Response Plan Conduct breach risk assessments and manage notification procedures in compliance with HIPAA requirements Maintain the Security Incident Register and ensure proper documentation of all security events Infrastructure & Operations Oversee IT infrastructure including MDM, identity management, endpoint protection, and network security Manage the transition from BYOD to company-owned devices, implementing secure device lifecycle management Implement and manage SSO, MFA, and privileged access management across the organization Ensure business continuity through disaster recovery planning and regular testing Vendor & Third-Party Management Develop and enforce contractor security policies and vendor security assessment frameworks Manage vendor relationships for security tools, MDM platforms, and IT services Conduct Business Associate Agreement reviews and ensure vendor HIPAA compliance Leadership & Communication Hire, mentor, and manage the IT Systems Administrator and IT Security Administrator Report on security posture, incidents, and compliance status to executive leadership and the board Lead security awareness training programs for all employees Coordinate with engineering leadership on secure development practices and DevSecOps integration 6+ years of progressive IT experience with at least 2 years in a leadership or management role Deep expertise in information security, including incident response, vulnerability management, and security architecture Demonstrated experience with HIPAA compliance in a healthcare or healthcare technology environment Hands-on experience with MDM solutions (JumpCloud preferred), identity providers, and endpoint protection platforms Strong understanding of cloud security (AWS preferred), network security, and modern threat landscape Experience building and leading IT teams, including hiring and developing talent Excellent written and verbal communication skills, with the ability to present to executive and board audiences Preferred Qualifications CISSP, CISM, or equivalent security certification Experience building IT/security functions from the ground up at a growth-stage company Familiarity with GDPR compliance (Adoreal has achieved GDPR compliance) Experience with security monitoring tools such as Datadog, CloudWatch, and Cloudflare Background in healthcare technology or regulated industries What We Offer At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles. Benefits & Perks: Healthcare coverage for you and your family Paid time off (PTO) and paid holidays Performance-based bonuses and company equity opportunities Fully remote work environment with flexible schedules Collaborative and thriving team culture guided by Adoreal’s core values Why Adoreal? Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos. We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded. We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders. We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders. We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence. We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company. We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. At this time, Adoreal is not offering visa sponsorship for this position. Candidates must have current and valid authorization to work in the country where they are applying. We comply with all applicable employment and immigration laws, including U.S. regulations, and encourage applicants to verify their work authorization status before applying. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. *We are not working with search firms for this role, thank you*

Support and optimize the customer journey through product and technical requirements, leveraging data and cross-functional collaboration. | Extensive product management experience with consumer-facing applications, CRM expertise, and agile methodologies, along with strong technical understanding and leadership skills. | Who We Are We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. Adoreal is scaling rapidly, and this role is designed to support growth. As we automate more of our content production, scheduling, and reporting processes, we are looking for a strategic operator who can take on high-impact work that supports both our social media and broader growth marketing efforts. Who We Are Looking For We are looking for an experienced Product Manager to join our team, focusing on the consumer side of our platform. This role is critical as we scale our product to meet the high demand for personalized, intuitive, and accessible aesthetics experiences. You will work with the product team to shape and embed best practices across product strategy, user experience, and agile execution. This is a high-growth opportunity. We need someone who can not only drive impactful product initiatives today but also has the potential to step into a product leadership role as we expand. Responsibilities • Lead the design and implementation of a consumer-centric CRM that supports the end-to-end patient journey from discovery through pre-op preparation, surgery, and post-op recovery, ensuring seamless data flow, automation, and personalization across touchpoints. • Map and optimize the surgical patient journey, translating consumer insights into product requirements and CRM workflows that improve engagement, readiness, and overall experience. • Product Vision and Strategy: Define, prioritize, and execute the roadmap for our consumer application, aligning with Adoreal’s mission. • User-Centric Development: Conduct user research, collect feedback, and analyze trends to ensure product features meet user needs. • Sprint Planning and Execution: Guide and drive agile methodologies, lead sprint cycles, and collaborate with cross-functional teams. • User Story Creation: Translate business requirements into detailed user stories, acceptance criteria, and wireframes. • Stakeholder Collaboration: Engage with stakeholders across design, engineering, and marketing. • Data-Driven Decision Making: Utilize analytics and KPIs to make informed decisions and improve the user journey. • Build Versus Integrate: Identify when to integrate existing solutions and when to build new capabilities. • Continuous Improvement: Bring best practices in product management, agile development, and user-centered design. • Technology Awareness: Stay at the forefront of AI and automation while balancing technology with the human side of the customer journey. • Leadership and Mentorship: Mentor junior team members and set a high standard for product excellence. Requirements • 5 to 10 years in software product management, preferably with consumer applications. • Experience building or owning a CRM or lifecycle platform, including journey orchestration, segmentation, and automation. • Demonstrated ability to understand and translate complex consumer journeys into product and technical requirements, ideally within healthcare, fintech, or other regulated, high-trust environments. • Agile Expertise: Ability to guide and drive agile methodologies. • Technical Proficiency: Solid understanding of software development processes. • Strong Communicator: Ability to simplify complex requirements and foster collaboration. • Analytical Mindset: Data-driven approach with experience in analytics tools, A/B testing, and KPIs. • Build Versus Integrate Mindset: Experience integrating products to solve problems efficiently. • Detail-Oriented: Exceptional skills in translating complex concepts into user stories and wireframes. • Growth Orientation: Enthusiastic about stepping into leadership and driving best practices. • Tools: Proficient in JIRA, Confluence, or similar platforms. • Technology Curiosity: Interest in AI and automation while applying technologies thoughtfully. Preferred Qualifications • Background in consumer-facing products, healthcare experience a plus. • Background in consumer-facing products, wellness, aesthetics, beauty, cosmetics or plastic surgery a plus. • Experience in a fast-paced startup or high-growth environment. Benefits Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: • We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos. • We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded. • We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders. • We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders. • We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence. • We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company. • We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. At this time, Adoreal is not offering visa sponsorship for this position. Candidates must have current and valid authorization to work in the country where they are applying. We comply with all applicable employment and immigration laws, including U.S. regulations, and encourage applicants to verify their work authorization status before applying. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. • We are not working with search firms for this role, thank you*

Define and execute the roadmap for the consumer application while ensuring user needs are met through research and feedback. Collaborate with cross-functional teams to guide agile methodologies and drive product initiatives. | Candidates should have 5 to 10 years of experience in software product management, preferably with consumer applications. Strong communication skills and a data-driven approach are essential, along with a solid understanding of software development processes. | Who We Are We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. Adoreal is scaling rapidly, and this role is designed to support growth. As we automate more of our content production, scheduling, and reporting processes, we are looking for a strategic operator who can take on high-impact work that supports both our social media and broader growth marketing efforts. Who We Are Looking For We are looking for an experienced Product Manager to join our team, focusing on the consumer side of our platform. This role is critical as we scale our product to meet the high demand for personalized, intuitive, and accessible aesthetics experiences. You will work with the product team to shape and embed best practices across product strategy, user experience, and agile execution. This is a high-growth opportunity. We need someone who can not only drive impactful product initiatives today but also has the potential to step into a product leadership role as we expand. Responsibilities • Product Vision and Strategy: Define, prioritize, and execute the roadmap for our consumer application, aligning with Adoreal’s mission. • User-Centric Development: Conduct user research, collect feedback, and analyze trends to ensure product features meet user needs. • Sprint Planning and Execution: Guide and drive agile methodologies, lead sprint cycles, and collaborate with cross-functional teams. • User Story Creation: Translate business requirements into detailed user stories, acceptance criteria, and wireframes. • Stakeholder Collaboration: Engage with stakeholders across design, engineering, and marketing. • Data-Driven Decision Making: Utilize analytics and KPIs to make informed decisions and improve the user journey. • Build Versus Integrate: Identify when to integrate existing solutions and when to build new capabilities. • Continuous Improvement: Bring best practices in product management, agile development, and user-centered design. • Technology Awareness: Stay at the forefront of AI and automation while balancing technology with the human side of the customer journey. • Leadership and Mentorship: Mentor junior team members and set a high standard for product excellence. 5 to 10 years in software product management, preferably with consumer applications. Agile Expertise: Ability to guide and drive agile methodologies. Technical Proficiency: Solid understanding of software development processes. Strong Communicator: Ability to simplify complex requirements and foster collaboration. Analytical Mindset: Data-driven approach with experience in analytics tools, A/B testing, and KPIs. Build Versus Integrate Mindset: Experience integrating products to solve problems efficiently. Detail-Oriented: Exceptional skills in translating complex concepts into user stories and wireframes. Growth Orientation: Enthusiastic about stepping into leadership and driving best practices. Tools: Proficient in JIRA, Confluence, or similar platforms. Technology Curiosity: Interest in AI and automation while applying technologies thoughtfully. Preferred Qualifications Background in consumer-facing products, healthcare experience a plus. Experience in a fast-paced startup or high-growth environment. Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos. We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded. We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders. We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders. We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence. We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company. We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. At this time, Adoreal is not offering visa sponsorship for this position. Candidates must have current and valid authorization to work in the country where they are applying. We comply with all applicable employment and immigration laws, including U.S. regulations, and encourage applicants to verify their work authorization status before applying. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. *We are not working with search firms for this role, thank you*

Define and execute the roadmap for the consumer application while ensuring user needs are met through research and feedback. Collaborate with cross-functional teams to guide agile methodologies and drive product initiatives. | Candidates should have 5 to 10 years of experience in software product management, preferably with consumer applications. Strong communication skills and a data-driven approach are essential, along with a solid understanding of software development processes. | Who We Are We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. Adoreal is scaling rapidly, and this role is designed to support growth. As we automate more of our content production, scheduling, and reporting processes, we are looking for a strategic operator who can take on high-impact work that supports both our social media and broader growth marketing efforts. Who We Are Looking For We are looking for an experienced Product Manager to join our team, focusing on the consumer side of our platform. This role is critical as we scale our product to meet the high demand for personalized, intuitive, and accessible aesthetics experiences. You will work with the product team to shape and embed best practices across product strategy, user experience, and agile execution. This is a high-growth opportunity. We need someone who can not only drive impactful product initiatives today but also has the potential to step into a product leadership role as we expand. Responsibilities • Product Vision and Strategy: Define, prioritize, and execute the roadmap for our consumer application, aligning with Adoreal’s mission. • User-Centric Development: Conduct user research, collect feedback, and analyze trends to ensure product features meet user needs. • Sprint Planning and Execution: Guide and drive agile methodologies, lead sprint cycles, and collaborate with cross-functional teams. • User Story Creation: Translate business requirements into detailed user stories, acceptance criteria, and wireframes. • Stakeholder Collaboration: Engage with stakeholders across design, engineering, and marketing. • Data-Driven Decision Making: Utilize analytics and KPIs to make informed decisions and improve the user journey. • Build Versus Integrate: Identify when to integrate existing solutions and when to build new capabilities. • Continuous Improvement: Bring best practices in product management, agile development, and user-centered design. • Technology Awareness: Stay at the forefront of AI and automation while balancing technology with the human side of the customer journey. • Leadership and Mentorship: Mentor junior team members and set a high standard for product excellence. 5 to 10 years in software product management, preferably with consumer applications. Agile Expertise: Ability to guide and drive agile methodologies. Technical Proficiency: Solid understanding of software development processes. Strong Communicator: Ability to simplify complex requirements and foster collaboration. Analytical Mindset: Data-driven approach with experience in analytics tools, A/B testing, and KPIs. Build Versus Integrate Mindset: Experience integrating products to solve problems efficiently. Detail-Oriented: Exceptional skills in translating complex concepts into user stories and wireframes. Growth Orientation: Enthusiastic about stepping into leadership and driving best practices. Tools: Proficient in JIRA, Confluence, or similar platforms. Technology Curiosity: Interest in AI and automation while applying technologies thoughtfully. Preferred Qualifications Background in consumer-facing products, healthcare experience a plus. Experience in a fast-paced startup or high-growth environment. Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos. We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded. We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders. We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders. We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence. We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company. We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. At this time, Adoreal is not offering visa sponsorship for this position. Candidates must have current and valid authorization to work in the country where they are applying. We comply with all applicable employment and immigration laws, including U.S. regulations, and encourage applicants to verify their work authorization status before applying. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. *We are not working with search firms for this role, thank you*