3 open positions available
Lead change management initiatives, design operating models, and mentor teams to enable digital transformation in marketing organizations. | Requires 5+ years in management consulting or digital transformation, experience with Adobe Experience Cloud, and strong stakeholder management skills. | We are seeking a dynamic and strategic Digital Strategist / Change Management to lead clients through the change management lifecycle as part of value realization engagements. This role is pivotal in enabling marketing organizations to unlock growth, improve performance, and accelerate digital transformation by aligning people, processes, and platforms. You'll partner with executive sponsors and product owners to activate prioritized use cases, accelerate adoption, and institutionalize new ways of working. • *Key Responsibilities:** Change Management & Enablement + Lead stakeholder mapping, sponsorship models, and governance; run change impact assessments and readiness plans. + Design and deliver enablement (role-based training, playbooks, office hours) for marketers, analysts, data engineers, and journey designers. + Orchestrate communication plans and feedback loops to sustain adoption and continuously improve ways of working. Operating Model & Process Design + Define target operating models for data-driven marketing (RACI, intake, sprint/kanban rituals, QA gates, experiment design). + Establish joint marketing-data-engineering workflows for audience creation, journey orchestration, content ops, and measurement. + Implement control frameworks (privacy, consent, identity governance) aligned to enterprise risk standards. Adoption & Enablement + Develop role-based learning paths; deliver training, office hours, and communities of practice. + Establish feedback loops and behavioral reinforcement mechanisms; measure proficiency and adoption. + Coach product owners and change agents to scale outcomes beyond initial pilots. Implementation Partnership + Partner with program/engineering to align configuration, data, and process to value hypotheses. + Support cutover planning, hypercare, and stabilization with measurable adoption gates. + Orchestrate pilots and A/B tests; scale successful patterns organization-wide. Client Leadership + Advise CMOs, CDOs, and Martech leaders on investment choices and value capture; facilitate executive steering sessions. + Mentor client product owners and change leads; manage cross-functional squads to deliver releases on a predictable cadence. + De-risk programs via RAID management and transparent status, using data-driven checkpoints for go/no-go decisions. • *Supervisory Responsibilities:** + This position will not have direct reports but will be required to mentor junior associates. • *Skills and Qualifications:** + Bachelor's or Master's degree in business administration, change management, or related disciplines. MBA preferred. + 5+ years in management consulting or digital transformation with proven change management leadership (Prosci/ADKAR or equivalent). + Hands-on experience translating Adobe Experience Cloud capabilities into activated, measured use cases. + Demonstrated success designing operating models and governance for data-driven marketing and journey orchestration. + Strong quant orientation: hypothesis framing, experiment design, KPI trees, and benefits realization. + Executive presence with exceptional facilitation, storytelling, and stakeholder management skills. + Proficiency with Excel and PowerPoint; comfort collaborating with product/engineering, data, and marketing teams. • *Preferred Qualifications:** + Exposure to Adobe marketing technologies. • *\#GD17** • *Primary Location City/State:** Homebased - Conway, Arkansas • *Additional Locations (if applicable):** Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here ( . Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact . We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business. We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel. Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out. At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture. If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at . • *We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.** Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more: About Us ( Us on Twitter Find Us on Facebook ( Page LinkedIn ( applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here ( . Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact . Attention Mexico Applicants: Please see our Privacy Policy notice here ( . • Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: and are fraudulent. Please do not engage with these sites.
Manage digital marketing campaigns, ensure delivery within process and service levels, and coordinate client communications. | Requires 5+ years in campaign management, familiarity with SQL/SAS, and strong communication skills. | Job Description: • Translate client requirements and execute on digital marketing solutions and campaigns • Offer marketing advice and suggestions on campaigns to the client • Ensure that delivery is within internal process and the agreed upon service levels with our clients • Manage campaign schedules and timelines • Communicate and escalate workload and staffing issues to Senior Manager • Monitor the day-to-day delivery of digital marketing services including email campaigns, data exports, campaign summary reports, web lead capture, etc. • Facilitate recurring status calls with the clients • Research and escalate technical and platform related issues that impact our ability to deliver services to the client • Own the scoping and implementation of new client startups Requirements: • 5+ years of applicable work experience (primarily in campaign management) • Familiar with SQL/SAS • Bachelor’s Degree or equivalent & relevant work experience (primarily in campaign management) • Polished verbal, written communication and presentation skills • Technically literate and comfortable working with Internet technologies • Expert level skillset with toolsets (Impact, AW, CM) • Ability to prioritize and focus, with strict attention to detail • Sound knowledge of MS Office, specifically Word, Excel, and PowerPoint • Demonstrated ability to lead delivery operations teams and manage individual resources • Knowledge of Cloud computing, Python Benefits: • Flexible work arrangements • Professional development opportunities
Lead scrum teams to execute marketing campaigns, collaborate with internal teams, and manage project risks and schedules. | 4-6 years in marketing or retail banking, proficiency in project management and Agile tools, Scrum Master certification, Bachelor's degree. | Job Description: • Responsible for leading scrum teams in using Agile methodology and scrum practices • Partner with internal teams to ensure marketing campaigns are designed and executed flawlessly to meet business goals • Engage in developing campaign schedules and applying critical thinking to identify and mitigate potential issues • Assess for impacts to ensure overall campaign integrity • Collaborate with business partners to execute campaigns/initiatives that drive acquisitions growth and greater customer engagement • Make decisions and recommendations based on data • Identify and manage issues to resolution • Appropriately assess risk when business decisions are made • Demonstrate consideration for the firm's reputation and safeguarding its clients and assets by driving compliance with applicable laws, rules, and regulations Requirements: • 4 - 6 years of experience in Marketing and retail bank/financial services industry experience • Requires attention to detail, advanced project management skills, very good communication, and problem-solving skills • Demonstrated organizational skills and ability to manage multiple tasks/projects at once • Creative problem-solving and sense of ownership • Solid communication, presentation, and project management skills • Ability to work well under tight deadlines in a fast-paced and team-oriented environment • Proficiency in all Windows application suites (Excel, PowerPoint, Word, Project) • Knowledge of workflow tools (Aprimo) and Agile software (Jira, Confluence, Trello) • Scrum Master Certification or similar agile project management certifications • Bachelor's/University degree (Master's preferred) Benefits: • Flexible work arrangements • Professional development opportunities • Equal opportunity employer • No discrimination policy
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