ACI Worldwide

Lead and manage cross-functional enablement programs to improve sales and customer success productivity, including process optimization and tool enhancements. | Requires 5+ years supporting sales or GTM operations, proficiency with Salesforce and Jira, and strong communication skills. | Sr. Sales Enablement Program Manager Job Summary The Sr. Sales Enablement Program Manager drives cross‑functional programs that improve the effectiveness, efficiency, and consistency of our Sales and Customer Success organizations. This role leads strategic initiatives that simplify processes, improve productivity, and ensure our teams are equipped with the tools, resources, and insights needed to achieve revenue and retention goals. You will manage complex, cross‑functional enablement programs from concept to execution - aligning business objectives with technology solutions, optimizing workflows, and creating scalable processes. The ideal candidate brings strong program management experience, a deep understanding of the sales process, outstanding communication skills, and hands‑on proficiency with Salesforce, Jira, and core productivity tools. This role is critical in accelerating our go‑to‑market performance and maintaining a continuous improvement mindset across Sales and CSM teams. Key Responsibilities Program Leadership & Execution Lead large, cross‑functional enablement programs supporting Sales and CSM productivity, including process optimization, tooling improvements, onboarding enhancements, and field readiness initiatives. Translate business goals into clear, scalable program plans with requirements, success measures, and timelines. Manage program scope, ensuring alignment across Sales, CSM, Operations, Product, Marketing, and Technology stakeholders. Process Improvement & Operational Excellence Identify inefficiencies and bottlenecks across Sales and CSM processes; develop simplified, repeatable workflows that improve speed and consistency. Use data‑driven insights to recommend process improvements and drive adoption across teams. Maintain an enablement roadmap aligned to business priorities, ensuring operational rigor and continuous improvement. Cross-Functional Collaboration Partner closely with Sales Leadership, CSM Leadership, Product, Sales Operations, and Marketing to ensure alignment on objectives and outcomes. Facilitate discussions to remove barriers, resolve resource constraints, and drive consensus around project needs. Build strong relationships across the organization to unlock stakeholder engagement and accelerate program execution. Tools & Systems Drive optimization and effective usage of key GTM tools including Salesforce, Jira, and productivity platforms (Excel, Word, PowerPoint). Collaborate with systems teams to improve workflows, automate reporting, and enhance user experiences. Ensure enablement programs incorporate best‑practice use of technology, analytics, and field‑facing content. Communication & Reporting Provide transparent, concise communication tailored to executive leadership and frontline teams. Create and manage program dashboards, progress updates, risk logs, and leadership briefs. Clearly articulate program goals, status, and outcomes, ensuring broad visibility and alignment. Enablement Strategy & Coaching Mentor team members and partners on effective program management practices. Share best practices across the GTM organization to strengthen program execution maturity. Champion a “simple is better” approach that reduces complexity and accelerates time‑to‑value. Required Skills & Experience Bachelor’s degree or equivalent experience. 5+ years of program or project management experience supporting Sales, Customer Success, or GTM operations. Demonstrated success delivering cross‑functional, high‑impact programs. Strong understanding of the B2B sales process and customer lifecycle. Hands‑on experience with Salesforce and Jira is required. Advanced proficiency with Excel, PowerPoint, and Word. Excellent written and verbal communication skills. Strong financial and business acumen with the ability to evaluate ROI and articulate value. Comfortable working in fast‑moving environments and operating with ambiguity. Preferred Skills Experience supporting enterprise software or payments technology organizations. Ability to communicate effectively with VP‑level and C‑suite stakeholders. Proven ability to simplify complex problems and drive clarity in ambiguous situations. Work Environment Standard office environment. Majority of time spent working on a PC. Domestic or international travel may be required. Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at careers.aciworldwide.com job requisition #18530 ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment. #LI-LL1 #LI-Remote

Lead and execute marketing strategies and demand generation campaigns for the Americas region and global strategic events, managing teams and budgets to drive pipeline and brand visibility. | 12+ years experience with proven leadership in marketing, B2B and payments industry knowledge, strong communication skills, and ability to collaborate with senior leaders. | Director, Regional Marketing Americas & Global Strategic Events Job Summary: The Director of Regional Marketing Americas and Global Strategic Events is responsible for developing and executing comprehensive marketing strategies for the Americas region and the company’s key global strategic events to support business objectives. This individual leads marketing initiatives by creating demand generation campaigns that align with segment ICPs and audience buying cycles and behaviors. The director collaborates with senior leadership to promote both traditional and digital marketing channels in order to build pipeline from an account-based (ABX) perspective. The director oversees marketing performance with a focus on RoMIP, field marketers, and event marketers. Job Responsibilities: Develop marketing projects . Plan, develop, and implement multiple programs through appropriate channels. Write. Direct the development of company market requirements and produce valuable content for specific solutions and company initiatives to support demand generation efforts. Collaborate. Build strategic partnerships with key stakeholders to promote brand awareness, coordinate market research and marketing campaign efforts. Achieve marketing effectiveness. Engage with various marketing functions and senior leaders across the company to achieve marketing effectiveness goals. Communicate . Directs marketing teams and other departments with exceptional communication skills. Manage budget. Responsible for tracking budget and allocate resources and invest funds wisely. Develop dashboards. Monitor progress of activities and submit ROI dashboards and reports in collaboration with Marketing operations. Implement marketing strategy. Design and implement comprehensive marketing strategies to achieve business goals. Develop demand generation campaigns and events strategy. Develop campaigns and events strategies to fulfill lead generation goals and refines programs as necessary after lead analysis. Increase company visibility. Align external market view with the company strategy to develop brand and company visibility. Perform other duties as assigned Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Knowledge, Skills and Experience required for the job: • Bachelor's Degree in related field; Master's Degree preferred • 12+ years related experience • Proven experience in delivering pipeline and accelerating pipeline conversion rates • Proven experience developing and managing a team of marketers • B2B and payments industry knowledge required • Exceptional verbal and written communication and presentation skills • Proven experience collaborating with senior leaders across the company • Knowledgeable about latest marketing and web tools • Analytical, creative and innovative thinkingUp to speed with current marketing techniques, best practices and future trends Preferred Knowledge, Skills and Experience needed for the job: Work Environment: • Standard work environment • Majority of time spent on PC (Phys. Req.) ACI is an equal opportunity employer that offers a remote work environment, competitive compensation plan with short-term and long-term incentives, and a top-notch benefit structure. Visit careers.aciworldwide.com to see all positions, reference #16980. #LI-LL #LI-Remote