Accuris

Manage post-sale commercial relationships focusing on renewals, expansion, and revenue growth for Supply Chain Intelligence accounts. | 3-5 years SaaS or data solutions sales experience selling to engineering or procurement stakeholders with proficiency in MEDDIC and Salesforce. | Account Manager, Supply Chain Intelligence About Us Accuris was formed in May 2023 through the combination of S&P Engineering Solutions (formerly part of IHS Markit) and Techstreet, bringing together over six decades of leadership in engineering standards, technical content, and workflow technology. Accuris transforms the world’s largest repository of standards and supply chain data into AI-driven insights and connected workflows – enabling engineers to work smarter, stay compliant, and innovate faster. About the Role Accuris is building a more deliberate, proactive customer motion for our Supply Chain Intelligence (SCI) business—and this role is at the center of it. As an Account Manager on the SCI team, you own the full post-sale commercial relationship: renewals, expansion, upsell, and cross-sell across a defined book of accounts. You're not waiting for customers to come to you—you’re building relationships, surfacing value, and growing revenue in a product line that engineers and procurement teams around the world depend on to manage component risk, ensure compliance, and make faster sourcing decisions. This is a high-trust, high-autonomy role. You'll work closely with Customer Success, Product, EWB field leaders, and the SCI Hunter team, and you'll be expected to run a disciplined book of business with strong pipeline management and a growth mindset. Responsibilities Own the commercial success of a portfolio of Supply Chain Intelligence accounts, including renewals, expansion, upsell, and cross-sell opportunities across Parts Intelligence, Haystack, and BOM Intelligence solutions. Drive a proactive renewal strategy, managing customer engagement, commercial negotiations, and contract execution to maximize retention and revenue growth. Identify and execute expansion opportunities through seat growth, product adoption, and cross-selling broader Accuris solutions, including Engineering Workbench, Connect, and Thread. Partner closely with Customer Success, SCI Hunters, and Engineering Workbench sales teams to deliver customer value, mitigate churn risk, and coordinate account growth strategies. Lead discovery conversations, product demonstrations, and commercial discussions using a consultative, value-based sales approach focused on customer outcomes and ROI. Maintain accurate forecasting, opportunity management, pipeline visibility, and deal hygiene within Salesforce to support predictable business performance. What We're Looking For Required Qualifications 3–5 years of SaaS, subscription, or data solutions sales experience with demonstrated success in account management, renewals, and revenue expansion. Experience selling to engineering, supply chain, procurement, operations, or related stakeholders within industrial markets such as aerospace and defense, electronics, manufacturing, automotive, or life sciences. Proven ability to manage complex accounts with multiple stakeholders and navigate sophisticated buying processes. Experience utilizing MEDDIC or a comparable sales methodology, along with strong Salesforce forecasting and pipeline management discipline. Key Skills & Competencies Proactive, self-driven approach to customer engagement, account management, and business growth. Strong communication, presentation, negotiation, and relationship-building skills. Ability to clearly articulate business value and ROI to both technical and commercial audiences. Collaborative mindset with the ability to work effectively across sales, customer success, product, and cross-functional teams. Location Remote, United States Compensation/Benefits Information Accuris states that the anticipated base salary range for this position is $75,000 to $90,000, with anticipated On-Target Earnings (OTE) of $115,000 to $135,000. Final compensation for this role will be based on the individual’s geographical location as well as experience and qualifications for the role. In addition to base compensation, this role is eligible for a sales commission plan as well as comprehensive benefits. For more information on benefits, please reach out to the recruiter assigned to the role. About Company Statement We provide the world's engineers mission-critical intelligence, safeguarding the technology of today and enabling the breakthroughs of tomorrow. Accuris transforms the world’s largest repository of standards and supply chain data into AI-driven insights and connected workflows - enabling engineers to work smarter, stay compliant, and innovate faster. Behind every world-changing innovation - there’s Accuris - the most trusted intelligence platform for engineers. https://accuristech.com/ Accuris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age

Manage the full New Product Introduction lifecycle ensuring cross-functional alignment and provide executive status reports. | Bachelor's degree and 3+ years of program management experience in SaaS or B2B with demonstrated product launch management. | Job Title: Program Manager, NPI Location: Remote (USA) About Us: Accuris is a dynamic leader in B2B SaaS engineering workflow technology, dedicated to accelerating innovation in engineering processes. Since becoming a standalone company in May 2023, we’ve continued our mission to develop cutting-edge AI-enabled solutions. Our culture of collaboration, innovation, and high performance is driven by humble, hungry, and smart individuals who make Accuris an exciting place to grow your career. Our products – Engineering Workbench, Goldfire, Haystack, and Parts Management Solutions – streamline engineering workflows by providing easy access to essential standards and content. This efficiency saves our customers time and reduces errors, enhancing the entire product development cycle. With over 60 years of experience, Accuris remains at the forefront of the engineering community, driving forward innovation and supporting industry vibrancy. Join us to be part of a team that values your contributions and fosters your professional growth. Role Summary: Accuris is looking for a Program Manager to own the execution of individual New Product Introduction (NPI) launches from intake through post-launch review. This role works in close partnership with the responsible product manager, who retains ownership of product direction and decisions, and coordinates with cross-functional teams across Marketing, Legal, Customer Experience, Engineering, and Sales Enablement. The NPI framework, launch lifecycle, tier classification, and cross-functional ceremony structure are already in place. What this role brings is dedicated execution capacity: a single owner based in Product Operations who creates and manages the project plan, drives cross-functional alignment, and surfaces risks before they become blockers. This is a high-visibility role with regular executive-facing reporting. The right candidate is organized, proactive, and moves programs forward without needing active management. What You’ll Do: Own the full NPI launch lifecycle from intake through post-launch review, including project planning and milestone tracking for each active effort Facilitate recurring NPI ceremonies to keep launches on track, cross-functional workstreams aligned, and launch readiness confirmed before Go/No-Go decisions Own the action item and decision log out of each session, and drive closure on open items and approvals between sessions Coordinate with functional leads across Marketing, Legal, CX, Engineering, and Sales Enablement to track workstream progress and surface risks early Aggregate post-launch metrics for NPI monitoring Build and maintain executive-facing status reports on a regular cadence Proactively identify and escalate risks and blockers, keeping launches moving without requiring active management Qualifications: Bachelor’s degree or equivalent work experience 3+ years of program management experience in a SaaS or B2B environment Experience managing New Product Introduction (NPI), product launch, go-to-market, or commercialization programs end to end Demonstrated ability to coordinate across cross-functional teams including Marketing, Legal, Customer Experience, Engineering, and Sales Strong project planning skills with the ability to manage multiple concurrent programs at varying levels of complexity Familiarity with project management or program tracking tools Strong written and verbal communication skills, with the ability to synthesize complex information for different audiences (Preferred) Experience preparing and delivering executive or leadership-facing status reports and communication (Preferred) Project management certification What We Offer: Competitive base salary, bonus and equity as part of our employee ownership plan. A comprehensive benefits package that includes medical, dental, vision and life insurance plans, paid time off, a generous 401k match with no vesting period, parental leave and 3 volunteering days each year. For more information on benefits, please ask the recruiter assigned to the role. For work locations in the state of Colorado, the anticipated salary range for this role is $90,000 - $120,000. Compensation will be determined by the education, experience, knowledge, and abilities of the applicant. About Company Statement: Accuris delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. We think differently, combining the knowledge and resources of an established company with the unapologetic boldness of a startup. Our mission: build an evolvable knowledge and data platform that enables professionals to unlock and deliver innovation to the world’s most complex problems. Accuris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Manage accounts to drive retention and renewals by monitoring customer health and resolving issues. | Requires 4-6 years experience in Customer Success or Account Management with strong communication and organizational skills. | Customer Success Representative Location: US - Remote ABOUT US Accuris transforms the world's largest repository of standards and supply chain data into AI-driven insights and connected workflows - enabling engineers to work smarter, stay compliant, and innovate faster. ROLE SUMMARY As we grow our customer base and deepen our commitment to retention, we are hiring a Customer Success Representative to serve as a dedicated point of contact for a portfolio of accounts. This role is focused on building strong, lasting customer relationships that drive renewal and long-term loyalty. You will proactively monitor account health, identify risk signals early, and take action to resolve issues before they become churn. You will serve as the day-to-day voice of the customer internally, sharing insights and feedback that help shape how we support and serve our accounts. This is a high-ownership role for someone who takes pride in their relationships, communicates clearly, and knows how to get things done. KEY RESPONSIBILITIES Customer Retention & Renewals Own a portfolio of accounts with a clear focus on driving retention and renewal outcomes Monitor customer health signals and proactively reach out to at-risk accounts before issues escalate Execute renewal motions in partnership with Sales, ensuring timely outreach, contract discussions, and a smooth close process Identify root causes of dissatisfaction or disengagement and develop account-specific action plans to address them Proactive Customer Engagement Build and maintain strong relationships across each account, from day-to-day users to key decision makers Conduct regular check-ins and business reviews to assess satisfaction, usage, and alignment on goals Drive product adoption by connecting customers to features and resources that are relevant to their workflows Recognize and surface expansion opportunities to the Sales team when customers are ready to grow Customer Support & Issue Resolution Serve as the primary point of escalation for customer issues, coordinating with internal teams to drive fast and effective resolution Navigate difficult conversations with professionalism and a solutions-oriented mindset Follow up consistently on open issues and keep customers informed throughout the resolution process Customer Onboarding & Early Adoption Partner with new customers during the onboarding phase to ensure a smooth handoff from Sales and a strong start with the platform Guide customers through initial setup, key workflows, and early milestones to accelerate time-to-value Set clear expectations upfront around timelines, success criteria, and what a healthy onboarding looks like Identify and address adoption gaps early before they create risk further down the renewal cycle Voice of the Customer Capture and share customer feedback with Product, Content, and Marketing teams on a regular basis Identify patterns across accounts and bring forward actionable insights that improve the overall customer experience Contribute to internal knowledge base articles, playbooks, and best practice documentation based on field learnings QUALIFICATIONS Required Experience 4-6 years in a Customer Success, Account Management, or related customer-facing role Demonstrated ability to manage a book of accounts with a focus on retention and renewal Experience identifying churn risk and executing strategies to retain customers Strong organizational skills with the ability to manage multiple accounts and priorities simultaneously Clear, confident communicator - both written and verbal Preferred Experience Experience in a SaaS or subscription-based business Familiarity with customer success platforms and CRM tools (e.g., Salesforce) Exposure to customer health scoring frameworks or lifecycle management programs Key Competencies Relationship-building and customer empathy Proactive communication and follow-through Problem-solving and escalation management Accountability and ownership mindset Ability to work cross-functionally and navigate internal teams Attention to detail with strong CRM hygiene habits COMPENSATION/BENEFITS INFORMATION Accuris states that the anticipated base salary range for this position is $70,000 to $80,000. Final base salary for this role will be based on the individual's geographical location as well as experience and qualifications for the role. This role is also eligible for an Annual Bonus Plan as well as comprehensive benefits. For more information on benefits, please reach out to the recruiter assigned to the role. ABOUT ACCURIS We provide the world's engineers mission-critical intelligence, safeguarding the technology of today and enabling the breakthroughs of tomorrow. Accuris transforms the world's largest repository of standards and supply chain data into AI-driven insights and connected workflows - enabling engineers to work smarter, stay compliant, and innovate faster. Behind every world-changing innovation - there's Accuris - the most trusted intelligence platform for engineers. https://accuristech.com/ Accuris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Manage multiple IT business transformation projects ensuring on-time delivery, stakeholder collaboration, and adherence to Agile SDLC practices. | Requires excellent communication, change management experience, working knowledge of Salesforce, Snowflake, SAP, Power BI, and PMP or equivalent project management experience. | Job Title: Program Manager, IT Systems and Data Transformation About us: Accuris, a company long-known for accelerating innovation in engineering workflows and supporting the vibrancy of the engineering community, launched in May 2023 as a standalone company. Accuris was formerly known as S&P Global’s Engineering Solutions division. The Company is valued for its standards content and workflow solutions like Engineering Workbench, Goldfire, Haystack and Parts Management Solutions. The Team: The Information Technology team is responsible for providing systems, tools and reporting to support our evolving revenue and financial operations. We look to help solve complex business problems through automation with keen interest/awareness in incorporating AI into our processes. The Impact: This role is responsible for managing multiple business transformation projects on time and within established budgets. This role will ensure all internal stakeholders and development resources work cohesively and collaboratively together to deliver the technology and processes that will drive efficiency across our organization. This function will accelerate our ability to scale in the future. Responsibilities: Communicate effectively with executive sponsors, partners and stakeholders in the company to ensure tight collaboration and knowledge sharing across the teams. Maintain a roadmap of IT projects that is prioritized by leadership. Create project plans and timelines for each initiative. Document requirements in a Business Requirement Document that will be reviewed and signed off by business and IT leaders. Ensure that there are corresponding JIRA tickets that can be handed off to development. Following Scrum best practice, drive SDLC activities including sprint planning, backlog grooming, QA/UAT, and release sign-off. Collaborate with users and IT developers Work with business leaders on communication and training plan for new functionality and reporting. Build detailed project plans, charters, timelines, and risk logs; ensure timely delivery against milestones; Proactively manage risks, dependencies, and resource constraints across teams. What We’re Looking For: Excellent written and communication experience required. Ability to work under pressure, prioritize effectively, and balance long-term strategies with short-term execution is required. Change management experience required Working knowledge of Salesforce.com, Snowflake, SAP, and Power BI (or similar tooling) required. PMP Certification or, in lieu of certification, significant experience managing complex technical projects preferred. Certified ScrumMaster or Product Master preferred. The Location: Colorado - Remote Compensation/Benefits Information (This section is only applicable to US candidates): Accuris states that the anticipated base salary range for this position is $120,000 - $160,000. Final base salary for this role will be based on the individual’s geographical location as well as experience and qualifications for the role. In addition to base compensation, this role is eligible for an annual incentive plan/sales commission plan as well as comprehensive benefits. For more information on benefits, please reach out to the recruiter assigned to the role. About Company Statement: Accuris delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. We think differently, combining the knowledge and resources of an established company with the unapologetic boldness of a startup. https://accuristech.com/ Our mission: build an evolvable knowledge and data platform that enables STEM professionals to unlock and deliver innovation to the world’s most complex problems. Accuris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Manage multiple IT business transformation projects ensuring collaboration, documentation, sprint planning, and timely delivery. | Requires strong communication, change management, experience with Salesforce, Snowflake, SAP, Power BI, and PMP certification or equivalent experience, plus ScrumMaster preferred. | Job Title: Program Manager, IT Systems and Data Transformation About us: Accuris, a company long-known for accelerating innovation in engineering workflows and supporting the vibrancy of the engineering community, launched in May 2023 as a standalone company. Accuris was formerly known as S&P Global’s Engineering Solutions division. The Company is valued for its standards content and workflow solutions like Engineering Workbench, Goldfire, Haystack and Parts Management Solutions. The Team: The Information Technology team is responsible for providing systems, tools and reporting to support our evolving revenue and financial operations. We look to help solve complex business problems through automation with keen interest/awareness in incorporating AI into our processes. The Impact: This role is responsible for managing multiple business transformation projects on time and within established budgets. This role will ensure all internal stakeholders and development resources work cohesively and collaboratively together to deliver the technology and processes that will drive efficiency across our organization. This function will accelerate our ability to scale in the future. Responsibilities: • Communicate effectively with executive sponsors, partners and stakeholders in the company to ensure tight collaboration and knowledge sharing across the teams. • Maintain a roadmap of IT projects that is prioritized by leadership. • Create project plans and timelines for each initiative. • Document requirements in a Business Requirement Document that will be reviewed and signed off by business and IT leaders. Ensure that there are corresponding JIRA tickets that can be handed off to development. • Following Scrum best practice, drive SDLC activities including sprint planning, backlog grooming, QA/UAT, and release sign-off. • Collaborate with users and IT developers • Work with business leaders on communication and training plan for new functionality and reporting. • Build detailed project plans, charters, timelines, and risk logs; ensure timely delivery against milestones; Proactively manage risks, dependencies, and resource constraints across teams. What We’re Looking For: • Excellent written and communication experience required. • Ability to work under pressure, prioritize effectively, and balance long-term strategies with short-term execution is required. • Change management experience required • Working knowledge of Salesforce.com, Snowflake, SAP, and Power BI (or similar tooling) required. • PMP Certification or, in lieu of certification, significant experience managing complex technical projects preferred. • Certified ScrumMaster or Product Master preferred. The Location: Colorado - Remote Compensation/Benefits Information (This section is only applicable to US candidates): Accuris states that the anticipated base salary range for this position is $120,000 - $160,000. Final base salary for this role will be based on the individual’s geographical location as well as experience and qualifications for the role. In addition to base compensation, this role is eligible for an annual incentive plan/sales commission plan as well as comprehensive benefits. For more information on benefits, please reach out to the recruiter assigned to the role. About Company Statement: Accuris delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. We think differently, combining the knowledge and resources of an established company with the unapologetic boldness of a startup. https://accuristech.com/