Access Softek

Design and develop scalable authentication and authorization services using C# and AWS, lead feature development, and migrate legacy code to cloud infrastructure. | 5+ years web development experience with strong C#/.NET skills, knowledge of authentication protocols, SQL databases, unit testing, DevOps, and familiarity with front-end TypeScript frameworks is a plus. | Access Softek is looking for a Senior Back-End Software Development Engineer (C#) passionate about building services for a first-class award-winning online banking solution using C# .NET Core, Typescript, React and AWS cloud infrastructure. You will handle complex tasks, work closely with team members to identify optimal business solutions, lead feature development and delivery processes. You will become part of a large organization distributed worldwide and will be functioning in our friendly Authentication team. As part of the team you will be responsible for building authentication / authorization functionality and related features using well-established Agile development practices. Description of what the participant will work with: 1.Working with best practices in the authentication and authorization areas, (OAuth, OpenID Connect, Auth0, SSO, MFAs, Passwordless (Passkey), Biometric auth). 2.Participating in splitting monolithic architecture into micro-services. (In the plan to separate Auth service into standalone service, that would be shared for multiple consumers). 3.Integrating and working with cloud technologies (AWS). This is an opportunity for candidates to learn a lot about FinTech, banking and cloud architecture (AWS-based services, Kubernetes, etc.) being involved in the collaboration with implementation and product teams and getting frequent feedback from customers (400+ Financial Institutions). Approximate Working hours: Flexible, required 2-3 hours overlap with colleagues in US Pacific time zone Main Responsibilities • Own expertise in the code base and functionality in the Auth domain. • Design, develop, and maintain high-performance, scalable web applications using C#, ASP.NET Core, and other relevant .NET technologies. • Take ownership of the development and migration of current code to cloud infrastructure, leveraging AWS services and best practices. • Contribute to architectural discussions and provide technical leadership and mentorship in the Auth and related areas. • Investigate problems, provide expertise and ideas for improvements and fixes, and implement those together with teammates. • Translate business requirements and vision into a user-centric product, ensuring effective communication with stakeholders. • Leverage the AI tools to increase developers' efficiency and productivity. What We Expect • 5+ years extensive experience in web application development. • Strong knowledge in Object Oriented Design principles, experience applying classic design and structure patterns (GoF); • Strong problem-solving abilities, system thinking; • Data modelling experience with SQL (relational) databases; • Experience in writing unit and integration tests (using NUnit, xUnit frameworks, and FluentAssertions, Moq libraries); • Expertise with DevOps practices and tools, practical experience with Git; • Experience with complex projects, including expertise in refactoring legacy codebases, optimizing process flows, and analyzing and implementing architectural decisions; • Ability to ensure the performance, security, and responsiveness of applications. • Knowledge how to write and maintain comprehensive technical documentation. • Great communication skills, experience in leading technical discussions. • Strong problem-solving skills and the ability to work independently and as part of a team. • Eager to learn and build up new skills. • Upper Intermediate (B2) English. It Would Be Great If You Have • Experience in projects with microservice architecture; • Have a goal-oriented approach and the skills to drive processes with a long-term perspective. • Possess strong abilities to explain the pros and cons of solutions/proposals effectively. • Familiarity and experience with front-end technologies such as HTML5, CSS3, TypeScript (JavaScript), and modern frameworks (e.g., React, Angular, Vue.js). Our Benefits • Remote-friendly role, depending on location eligibility • Flexible working hours • Experienced development teams • Long-term employment • Competitive salary • Paid vacation and days off on national holidays • Paid sick leave and internal medical insurance policy • Compensation for training and additional education • Community of practice, regular knowledge sharing among colleagues • Internet compensation (50$ per month) • Home office equipment (computer, additional monitor, etc.), if necessary. • And other benefits, described in detail in the Staff Handbook

Provide 24/7 technical support for mobile and online banking products via live chat, troubleshoot issues, coordinate with developers, and manage support quality. | Entry-level role requiring excellent English communication, troubleshooting skills, ability to learn banking software, coordinate with technical teams, and manage multiple tasks. | Industry leader in mobile and online banking technology seeks Technical Support Specialists with a great attitude. This persons 24/7 support service projects for clients’ mobile and online banking solutions. In this position, you will work directly with our clients, support end-users with technical questions about our products, and work with a technical team remotely. This is an entry-level position, and you will work with a small team. In this position, you will work under a team manager in coordination with other departments at our company, and you will work directly with end-users through the live-chat. We’re looking for a smart and creative go-getter with a good technical understanding who loves to work independently while still enjoying a supportive and collaborative environment. Working schedule - Monday-Friday Working hours - 11 am - 7 pm US EST (New York time zone) Primary Responsibilities • Understanding our banking software and apps in-depth • Coordinating with software technicians, technical support, and developers as needed • Examining technical logs to troubleshoot and resolve issues encountered during 24/7 clients support project • Handling technical processes and the ability to explain such processes to less-technical people Requirements • Excellent written and spoken English • Ability to establish good working relationship with customers • Solid troubleshooting ability • Ability to learn technical skills quickly • In-depth learning and understanding of our mobile and online banking products • Coordination with developers to investigate and diagnose issues • Ability to manage a dynamic work load with many concurrent tasks • Managing, monitoring, and improving the quality of the tech support process As Plus • Experience in banking live-chat would be a huge asset • Experience in technical support • Experience with a Dialogflow • Experience with various mobile phone platforms, especially iOS and Android • Project management experience • Working directly with US-based customer • Knowledge of US banking system Our Benefits • Remote-friendly role, depending on location eligibility • Long-term employment • Competitive salary • Paid vacation and days off on national holidays. • Paid sick leave and internal medical insurance policy. • Community of practice, regular knowledge sharing among colleagues • Internet compensation (50$ per month) • Friendly and easy-going international team and colleagues.