Acadia Healthcare

Lead and oversee risk management activities to ensure patient safety and regulatory compliance in a behavioral health facility. | Bachelor's degree with 2+ years risk management experience and supervisory skills preferred. | Overview At San Jose Behavioral Health, we are committed to delivering compassionate, high-quality mental health care in a safe, supportive, and clinically advanced environment. As a 133-bed inpatient psychiatric hospital serving adolescents and adults across Silicon Valley, our multidisciplinary teams provide individualized treatment designed to promote stabilization, healing, and long-term recovery. We are seeking a strategic and experienced Director of Risk Management to lead initiatives that ensure patient safety, regulatory compliance, and a culture of continuous quality improvement. This leader will play a critical role in safeguarding our patients, staff, and organization while supporting our mission to provide personalized, evidence-based behavioral health services in an environment grounded in dignity, respect, and clinical excellence. Salary: $110,000-160,000 PURPOSE STATEMENT: Plan, organize, direct, and oversee all aspects of risk management activities. Promote a safe environment for the protection of patients, clients, employees, and visitors to the facility in such a manner as to comply with laws, regulations, and regulatory agencies. Identify risks that could potentially result in harm to patients, staff or visitors or lead to litigation or negative media or various forms of loss. Responsibilities ESSENTIAL FUNCTIONS: • Implement a robust risk management program throughout the facility. • Collaborate and consult with the corporate risk management department. • Lead Investigations and analyze actual and potential risks in the facility. Collaborate with the Legal team to assess liability and probability of legal action for potential notification. Implement, educate, and encourage incident reporting per policy throughout the facility. • Develop and implement infrastructures and systems that support patient safety. • Promote a culture of safety by encouraging incident reporting. • Collaborate with employees to streamline the incident reporting process making it more effective and efficient. • Collaborate with facility leadership and all departments to monitor and promote compliance with the organization's policies, procedures, state and federal laws, and regulatory agencies • Responsible for identifying high-risk areas that could cause harm to persons receiving services, visitors, and employees. • Provide staff development, and training related to identifying, reporting, mitigating, and minimizing risk. • Collaborate with Patient Advocate to review complaints and grievances to identify potential exposures. • Coordinate with facility leadership to establish and implement a Safe Catch Program. • Collaborate with QAPI disciplines to complete a Root Cause Analysis for specified events. • Establish and lead a Safety Committee that identifies and develops measurable safety initiatives based on facility data that improve the safety culture. • Serve as a resource and consultant for risk management activities, performance improvement, policy/procedure development, and compliance initiatives. OTHER FUNCTIONS: • Perform other functions and tasks as assigned. Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: • Bachelor's degree in a clinical healthcare, risk management, business, finance, or a related field required. Master's degree in health information management, nursing, or related field preferred. • Two or more years' experience in a risk management position required. • One or more years of supervisory experience preferred. • Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by service line(s) supported LICENSES/DESIGNATIONS/CERTIFICATIONS: • CPHRM Preferred. • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). • First aid may be required based on state or facility. ADDITIONAL REGULATORY REQUIREMENTS: While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHCORP #LI-SH1 #LI-SJBH

Lead and transform enterprise networking operations including design, deployment, and maintenance of secure, scalable cloud-integrated networks while managing teams and vendor relationships. | 10+ years in network engineering with 5+ years leadership experience in enterprise networking technologies including SD-WAN, SASE, Zero Trust, cloud networking, project management, and regulatory compliance. | PURPOSE STATEMENT: The Director of IT Operations - Networking will drive the transformation of enterprise networking, leveraging SD-WAN, SASE, and Zero Trust frameworks to deliver secure, scalable, and cloud-integrated connectivity. The role requires hands-on expertise in multi-cloud networking, automation, and AI-driven operations, with a focus on regulatory compliance and risk management. The successful candidate will drive innovation, mentor a high-performing team, and collaborate with executive leadership to shape the future of digital infrastructure. Advanced certifications and experience with vendor management, disaster recovery, and IoT/edge networking are highly desirable. This is an onsite role at our corporate headquarters in Franklin, TN, becoming hybrid after the first 90 days. KEY RESPONSIBLITIES: • Strategic Leadership: • Develop and execute network strategies aligned with business objectives and digital enablement initiatives. • Foster a culture of innovation, diversity, and continuous improvement within the networking team. • Network Architecture & Operations: • Oversee the design, deployment, and maintenance of LAN/WAN, wireless, and cloud-based networks, including SD-WAN, SASE, and Zero Trust Frameworks • Ensure high availability, scalability, and security across all network layers, supporting hybrid and multi-cloud environments. • Technology Expertise: • Provide hands-on leadership and guidance in the use ofadvanced networking technologies: firewalls, switching, routing, wireless and SDWAN. • Evaluate emerging technologies and recommend adoption where appropriate. • Team Management: • Lead and mentor a team of network engineers and architects. • Foster a culture of innovation, accountability, and continuous learning. • Project and Vendor Management: • Lead complex network projects from planning through execution, ensuring timely delivery and budget adherence. • Manage relationships with major technology vendors (Cisco, Zscaler, Fortinet, Palo Alto, etc.) ensuring awareness and knowledge of current and future state, in alignment with internal roadmaps. • Monitoring & Optimization: • Implement tools and processes for proactive monitoring, troubleshooting, and performance tuning. • Drive continuous improvement through analytics and automation. • Compliance & Documentation: • Ensure network infrastructure complies with internal policies and external regulations. • Maintain accurate documentation of network configurations, standards, and procedures. OTHER FUNCTIONS: • Perform other duties as assigned. STANDARD EXPECTATIONS: • Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. • Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team. • Develops constructive and cooperative working relationships with others and maintains them over time. • Encourages and builds mutual trust, respect and cooperation among team members. • Maintains regular and predictable attendance. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: • 10+ years of working experience and advanced proficiency in network engineering and in enterprise networking technologies. • 5+ years in a leadership role, managing teams and large-scale projects • Deep expertise in cloud networking (Azure, AWS, GCP) , SD-WAN, SASE, Zero Trust, and automation. • Strong background in project management including planning, execution and stakeholder communication. • Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. • Experience with privacy legislation (e.g. HIPAA) and regulatory compliance. • Exceptional communication, presentation and stakeholder management skills. • Advanced analytical, problem-solving, and decision-making abilities. Ability to act independently with minimal supervision. • Ability to build relationships and work well across functions. • Experience in a collaborative team environment, delegating workload and responsibilities. • Delegates tasks, responsibilities and authorities effectively. • Demonstrates superior judgment. • Demonstrates competence in key areas of management and leadership expertise including: relationship management, communication, staff direction and motivation, financial planning and control, quality management, risk management, and the achievement of targets. • Demonstrates a strong attention to detail. • Demonstrates the capacity to manage changing priorities and ambiguity while remaining calm and controlled. • Develops and implements innovative and creative solutions to business problems. Encourages and expects others to think "outside the box" and not be limited by existing methods and procedures. • Communicates a “can-do” attitude and positive outlook, minimizing negative behaviors. • Demonstrates initiative and resourcefulness. • Establishes goals, monitors progress toward them, and ultimately achieves these goals. LICENSES/DESIGNATIONS/CERTIFICATIONS: • Not Applicable SUPERVISORY REQUIREMENTS: Supervises a team of employees. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws. AHCORP

Lead clinical and quality technology product strategy and roadmap, manage application lifecycle and teams, ensure quality and secure software delivery, and collaborate with executives and vendors. | Bachelor's degree or equivalent, 12+ years progressive application systems experience, 8+ years tech leadership managing enterprise clinical applications including EMRs, budget and large team management, and expertise in agile and vendor partnerships. | Purpose Statement The Vice President of Clinical & Quality Technology is accountable for the most critical applications which are those technologies focused on ensuring patient safety and the highest quality of care as well as driving a great user experience for our clinicians. This role is responsible for developing the clinical and quality technology product strategy and roadmap across all Acadia service lines, implementing and maturing all application development processes, including SDLC and agile, and driving quality rigor to ensure flawless implementation and on-going support of Acadia’s applications. This leader is responsible for the development and delivery of innovative and reliable software solutions that enables Acadia to achieve its strategic goals and serve our stakeholders with excellence. This position is committed to fostering a culture of continuous improvement, collaboration, and customer-centricity, while ensuring that our applications are secure, scalable, reliable, and easy to use. This position will be a proven leader with excellent communications and expertise in delivering quality solutions. Essential Functions • Build the enterprise application/product strategy and roadmap that includes a thoughtful plan for application rationalization for all our quality and clinical technologies • Lead technology direction and own end-to-end planning and execution across the application portfolio from infrastructure, application, and integrations for all modernization, digitalization and innovation initiatives • Create a consistent and rigorous full application lifecycle function, from design and development to testing and deployment, ensuring that our applications are delivered on time, within budget, with quality, and to specifications • Build and maintain end-to-end application architecture, documenting SPOFs and plans for timely resolution. • Ensure the quality implementation of EMRs and all other clinical and quality technology solution. • Transform the clinical and quality technology function into a product management and agile organization including business relationship and product management industry aligned disciplines • Collaborating with executive business leaders to identify automation opportunities, then leading the development and delivery of enterprise standard business processes, business and technical requirements, and technology options with reliable cost estimates (one-time and ongoing) • Build and scale up the application team by recruiting, developing and retaining top talents • Ensuring that our quality and clinical systems are developed or vended using best practices and industry standards, including security, scalability, and usability. • Establishing and monitoring key performance indicators (KPIs) to measure the effectiveness of the application portfolio and identify areas for improvement. • Managing the application budget and resource allocation to ensure that projects are delivered with budget constraints. • Building relationships with external vendors, such as WellSky, and partners to leverage expertise and resources and ensure the realization of contractual obligations • Ensure customer focus and satisfaction among the internal team. Acts as a customer advocate, frequently communicating with customers and managing customer expectations • Engage and consult with senior leaders to align with strategic business goals and technical initiatives. • Establish credibility and maintain strong working relationships with technical and non-technical teams involved with information technology matters including Legal, Operations, Risk, Internal Audit, etc. • Communicate effectively and professionally in all forms of communication with internal and external teams/customers Other Functions • Performs other duties as assigned. Standard Expectations • Comply with organizational policies, procedures, performance improvement initiatives and maintain organizational and industry policies regarding confidentiality. • Communicate clearly and effectively to people(s) receiving services and their family members, guests, and other members of the health care team. • Develops constructive and cooperative working relationships with others and maintains them over time. • Encourages and builds mutual trust, respect, and cooperation among team members. • Maintains regular and predictable attendance. Education/Experience/Skill Requirements • Bachelor’s degree in computer science / management information systems / engineering; or equivalent experience • 12+ years of experience of job-related progressive Application Systems experience • 8+ years of tech leadership experience in managing large enterprise systems of record applications and ecosystems, especially EMRs and patient safety solutions • Extensive product/applications and technical background that encompasses both the user and support experience • Proven experience leading a highly complex application landscape of disparate applications that are not connected and successfully creating and realizing a roadmap to streamline the environment • Extensive experience building and transforming the people, processes, and technologies within an application function to product, business partnership, and agile excellence • Extensive leadership experience in PoC’s, technical assessment of new technologies, and successful track of scaling immature software products • Extensive experience creating and maintaining solid vendor partnerships and achieving contractual savings • Proven track record in leading 30+ team for a mission critical enterprise software engineering organization • Proven experience managing a budget of $30 million • Proven leadership experience in public cloud application management • Proven experience with mobile applications development, deployment, and support • Proven experience building and leading an SLA driven application support function that is right sized for the respective portfolios Supervisory Requirements Manages a Department We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.