Academy Sports

Managing store operations, leading teams, and ensuring customer satisfaction. | Requires managerial experience, supervisory skills, and knowledge of retail operations and safety regulations. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Manager in Training (MIT) program is a blended-learning, multi week program focused on immersing a manager in all aspects involved in managing a multi-million dollar business for the company The MIT must successfully complete the training program to be moved on into a Manager role. Job Description: Education: • Bachelor’s degree in related field preferred. Work Experiences: • At least three years of relevant work experience required. • Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Skills: • Exceptional supervisory and management skills; ability to effectively coach department members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. • Excellent customer service orientation. • Effective problem solving and communication with customers and team members. • Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. • Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. • Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. • Writes reports, business correspondence and procedure manuals. • Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. • Applies common sense understanding and reasoning to make appropriate, timely decisions. • Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. • Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: • Full-time position averaging 45-50 hours/week. • Preparation for management responsibility of the entire store. • Learning Management responsibility for all departments and actively participates in understanding personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development. • Responsible for learnings how to oversee and execute all department expectations including, but not limited to: staffing, customer service, more options, display audit reports, zone integrity and recovery standards, display specifications, visual merchandising & signage, stocking and replenishment standards, mismate program expectations, and merchandise guidelines. • Provides departmental direction to the Sales team and learns daily supervisory practices to ensure that exceptional customer service is the priority of interaction with customers. • Learns how to develop and implement strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members. • Gains understanding of workforce productivity, efficiency and process improvement projects and initiatives. • Becomes proficient in holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. • Ensures the completion of departmental zoning and adherence to department, store and Company standards. • Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. • Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. • Acquires knowledge of auditing firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. • Required to complete Firearms Sales Certification training. • Required to learn, understand and enforce company policies, procedures and safety rules. • Adheres to company work hours, policies, procedures and rules applicable to management-level employees. • Duties may change and may be required to perform other duties as assigned. Physical Requirements & Attendance • Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. • Occasionally climb or balance, or stoop, kneel, crouch and crawl. • Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. • Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Complete a multi-week training program to prepare for full store management including staffing, customer service, sales targets, compliance, and operational goals. | At least three years of relevant management experience, strong supervisory skills, business acumen, effective communication, and proficiency with inventory and payroll systems. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Manager in Training (MIT) program is a blended-learning, multi week program focused on immersing a manager in all aspects involved in managing a multi-million dollar business for the company The MIT must successfully complete the training program to be moved on into a Manager role. Job Description: Education: Bachelor’s degree in related field preferred. Work Experiences: At least three years of relevant work experience required. Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Skills: Exceptional supervisory and management skills; ability to effectively coach department members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. Excellent customer service orientation. Effective problem solving and communication with customers and team members. Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. Writes reports, business correspondence and procedure manuals. Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. Applies common sense understanding and reasoning to make appropriate, timely decisions. Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: Full-time position averaging 45-50 hours/week. Preparation for management responsibility of the entire store. Learning Management responsibility for all departments and actively participates in understanding personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development. Responsible for learnings how to oversee and execute all department expectations including, but not limited to: staffing, customer service, more options, display audit reports, zone integrity and recovery standards, display specifications, visual merchandising & signage, stocking and replenishment standards, mismate program expectations, and merchandise guidelines. Provides departmental direction to the Sales team and learns daily supervisory practices to ensure that exceptional customer service is the priority of interaction with customers. Learns how to develop and implement strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members. Gains understanding of workforce productivity, efficiency and process improvement projects and initiatives. Becomes proficient in holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. Ensures the completion of departmental zoning and adherence to department, store and Company standards. Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. Acquires knowledge of auditing firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. Required to complete Firearms Sales Certification training. Required to learn, understand and enforce company policies, procedures and safety rules. Adheres to company work hours, policies, procedures and rules applicable to management-level employees. Duties may change and may be required to perform other duties as assigned. Physical Requirements & Attendance Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. Occasionally climb or balance, or stoop, kneel, crouch and crawl. Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Complete a multi-week training program to prepare for full store management responsibilities including staffing, sales, compliance, and operational goals. | At least three years of relevant management experience, strong supervisory skills, business acumen, customer service orientation, and ability to learn and enforce company policies. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Manager in Training (MIT) program is a blended-learning, multi week program focused on immersing a manager in all aspects involved in managing a multi-million dollar business for the company The MIT must successfully complete the training program to be moved on into a Manager role. Job Description: Education: Bachelor’s degree in related field preferred. Work Experiences: At least three years of relevant work experience required. Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Skills: Exceptional supervisory and management skills; ability to effectively coach department members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. Excellent customer service orientation. Effective problem solving and communication with customers and team members. Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. Writes reports, business correspondence and procedure manuals. Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. Applies common sense understanding and reasoning to make appropriate, timely decisions. Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: Full-time position averaging 45-50 hours/week. Preparation for management responsibility of the entire store. Learning Management responsibility for all departments and actively participates in understanding personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development. Responsible for learnings how to oversee and execute all department expectations including, but not limited to: staffing, customer service, more options, display audit reports, zone integrity and recovery standards, display specifications, visual merchandising & signage, stocking and replenishment standards, mismate program expectations, and merchandise guidelines. Provides departmental direction to the Sales team and learns daily supervisory practices to ensure that exceptional customer service is the priority of interaction with customers. Learns how to develop and implement strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members. Gains understanding of workforce productivity, efficiency and process improvement projects and initiatives. Becomes proficient in holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. Ensures the completion of departmental zoning and adherence to department, store and Company standards. Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. Acquires knowledge of auditing firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. Required to complete Firearms Sales Certification training. Required to learn, understand and enforce company policies, procedures and safety rules. Adheres to company work hours, policies, procedures and rules applicable to management-level employees. Duties may change and may be required to perform other duties as assigned. Physical Requirements & Attendance Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. Occasionally climb or balance, or stoop, kneel, crouch and crawl. Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Lead architecture, administration, and continuous improvement of enterprise monitoring platforms ensuring robust visibility and proactive incident response for high-volume e-commerce and retail operations. | Bachelor's degree or equivalent, 5+ years enterprise-level experience with Splunk, Dynatrace, SolarWinds, strong IT infrastructure knowledge, scripting skills, and experience in large-scale retail or e-commerce environments. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Engineer of Monitoring Systems is a critical role responsible for the architecture, administration, and continuous improvement of our mission-critical monitoring and observability platforms. This individual will ensure robust, end-to-end visibility across our entire technology stack, supporting high-volume e-commerce, corporate, and retail store operations. Job Description: Education: • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience • Relevant industry certifications (e.g., Splunk Certified Admin, Dynatrace Associate/Professional, Cisco/AWS/GCP certifications) are a strong plus Work Experiences: • 5+ years of hands-on, enterprise-level experience administering major monitoring platforms (Splunk, Dynatrace, SolarWinds) • Proven experience in a large-scale retail, e-commerce, or high-transaction environment is highly desirable • Working knowledge of operating systems, which include, but are not limited to, Microsoft Windows, RedHat & Ubuntu Linux • Working knowledge of databases, networking, virtualization, and server hardware concepts • Working knowledge of application technologies, which include, but are not limited to: Java, .NET, IIS, WebSphere, middleware • Experience with offshore teams preferred Skills: • Expert knowledge of Splunk administration with multi-instance cluster deployments and advanced query language (SPL), DBConnect, IT Service Intelligence, and custom Apps • Deep hands-on experience with Dynatrace (SaaS or Managed) for Application Performance Monitoring (APM), Real User Monitoring (RUM), and Synthetic Monitoring, Custom service monitoring, custom Notebooks, build Workflows, Grail • Proficiency in managing and configuring SolarWinds modules (e.g., NPM, SAM, NCM, DPA) for network and server, database performance, and capacity management • Strong understanding of IT infrastructure domains (e.g., cloud networking, virtualization, Windows/Linux OS, database management & security vulnerability management) • Scripting proficiency (Python, PowerShell, or Bash) for automation with API & SNMP integration tasks Responsibilities: • Platform Leadership: Serve as the subject matter expert (SME) for our core monitoring platforms, including Splunk, Dynatrace, and SolarWinds • Architecture & Design: Design, implement, and maintain the health, performance, and security of monitoring tool infrastructure across cloud and on-premises environments • Alerting & Automation: Architect and deploy advanced alerting, correlation, and notification strategies to enable proactive incident response and root cause analysis (RCA) • E-commerce & Retail Focus: Develop specialized dashboards and monitoring protocols for our high-traffic e-commerce platform and thousands of retail POS/network devices • Integration & Consolidation: Drive initiatives to integrate monitoring tools and consolidate data streams, reducing complexity and increasing operational efficiency • Compliance & Capacity: Manage tool licensing, capacity planning, and platform upgrades while ensuring systems adhere to internal security and compliance standards • Vulnerability Management: Track potential security vulnerabilities, identify & remediate, adhering to organizational security standards • Documentation & Training: Create and maintain comprehensive platform documentation, runbooks, and provide advanced training and support to application and operations teams Physical Requirements & Attendance • Acceptable level of hearing and vision to perform job duties • Adhere to company work hours, policies, procedures, and rules governing professional staff behavior • Regular office attendance is required Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Manage import purchase order placement and supplier relationships while collaborating with cross-functional teams to ensure accuracy, timeliness, and compliance with sourcing strategies. | Requires 3+ years related experience including 2+ years in sourcing or product development, a bachelor's degree or equivalent, strong communication and organizational skills, and knowledge of import logistics and factory compliance. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. Job Description: WORK EXPERIENCE: • 3+ years of related work experience • 2+ years of Sourcing, Product Development, Buying, Planning or Production Management experience EDUCATION: • Bachelor’s degree in relevant field of study or equivalent years of related work experience required. SKILLS & ABILITIES: • Strong interpersonal, written, verbal communication and presentation skills, with the ability to interface effectively with individuals at various levels • Strong organizational skills and attention to detail required to meet multiple deadlines in frequently changing environment • Ability to analyze, articulate, and solve problems and concepts to make effective business decisions • Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems • Ability to understand and execute strategic plans • Knowledge of Import logistics, Customs and Factory Compliance • Ability to measure and analyze performance using key performance indicators • Proficiency with Microsoft Office Suite; emphasis on Power Point and Excel • Acceptable level of hearing and vision to perform job duties ATTENDANCE: • Ability to work flexible hours such as evening, weekends, and holidays as necessary SOME DUTIES: • Responsible for the Import PO placement process working with suppliers and internal stakeholders to ensure accuracy and timeliness • Collaborate with Suppliers, Merchants and other stakeholders to manage and control non-conforming Purchase Orders and ensuring OTB Accuracy • Manage Purchase Order shift requests to assist on the achievement of assigned product sales plans • Attend vendor and cross functional meetings and prepare necessary materials as required • Partner with Product Development, Merchants, Import Logistics, Quality Assurance, Vendor Compliance and other departments to ensure supplier's questions and concerns are resolved timely and completely • Document and review monthly KPI's; assist in developing/ implementing corrective action plans • Develop technical knowledge of related product categories including but not limited to: construction, production cycles and lead-time requirements, industry standards and sourcing strategies • Support supplier/factory set ups • Lead supplier on-boarding and training process for assigned products • Manage and maintain supplier relationships to achieve desired company goals • Assist in the documentation of Standard Operating Procedures • Support sourcing strategy • Develop a thorough understanding of Academy policies, procedures and safety rules • Duties may change; team members may be required to perform other duties as assigned Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Manage firearm operations compliance, lead a team, monitor regulatory changes, support strategic initiatives, and maintain relationships with store leadership. | Bachelor’s degree or equivalent experience, 5+ years in related compliance roles, strong leadership and communication skills, knowledge of firearm regulations and compliance software preferred. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Manager of Firearm Operations Compliance is responsible for leading and managing the compliance functions related to firearms, watercraft, and motorsports operations. This role ensures adherence to federal and state regulations, supports internal and external partners, and drives strategic initiatives within the Compliance department. The manager will oversee a team of direct reports and serve as a key liaison between store operations and senior leadership. Job Description: Education: • Bachelor’s degree in relevant field of study or equivalent years of related work experience Work Experiences: • At least five years of related work experience preferred Skills: • Strong analytical and problem-solving skills • Strong leadership skills • Comprehension of verbal and/or written instructions • Communication – effective listening, speaking, and writing • Ability to make decisions swiftly • Attention to detail required • Knowledgeable of ATF and other federal, state, and local firearm compliance requirements preferred • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.) required • Working knowledge of ATF compliance software (ex. Gun StoreMaster) preferred • Acceptable level of hearing and vision to perform job duties • Product knowledge preferred • Ability to effectively work with internal and external business partners and stakeholders ​ Responsibilities: • Manage and oversee the compliance function role in supporting Firearm Compliance operations and the Watercraft and Motorsports program • Manage a team of direct reports • Monitor regulatory compliance developments, trends, and assesses impact of new and amended regulatory requirements by Federal and State agencies • Develop and deliver firearm compliance communications for internal and external partners • Support department projects and strategic initiatives and communicate status updates as needed to Compliance Senior Leadership • Maintain knowledge of state watercraft and motorsports regulations • Manage Firearm Investigations, Firearm Traces, Point-of-Contact State Billing, Firearm Licensing, and Firearm Training & Procedures • Support Firearm Sales Certified Team Members across all store locations • Maintain strong relationship with store District Managers and RVPs • Develop a thorough understanding of Academy’s policies, procedures and safety rules • Limited domestic travel and international travel • Duties may change; team members may be required to perform other duties as assigned ​ Physical Requirements & Attendance: • Up to 10% travel when necessary • Regular attendance required • Acceptable level of hearing and vision to perform job duties • Adhere to company work hours, policies, procedures and rules governing professional staff behaviors Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Lead and manage medium to large size cross-functional programs and projects from planning through execution and closing, ensuring alignment with strategic priorities and stakeholder management. | Requires 5+ years of program management experience, 10+ years of project management or leadership experience, strong communication and analytical skills, and ability to manage budgets and stakeholder expectations. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. Reporting directly to the Enterprise Program Director of the Enterprise Program Management Office, this position will directly lead programs and projects expanding multiple business functions from concept to new capability readiness for customers. The ability to lead cross-functional Program team in alignment with strategic priorities and organizational agility is critical to the success of this enterprise management leadership role. This position requires partnering with stakeholders to understand the business intent and delivery execution in accordance with the Enterprise Program Management Methodology. Job Description: Education: • Bachelor’s degree in Information Systems, Business Administration or relevant field of study or equivalent years of related work experience required. • Master’s degree in Business Administration preferred. • PMI PMP, PgPMP, and/or ScrumMaster certification preferred. Work Experiences: • 5+ years of Program Management experience across multiple business functions • 10+ years of Project Management and/or applicable leadership experience within a business function, i.e. IT, Supply Chain, Store Operations, Real Estate, HR, Merchandising, etc. • Demonstrated experience utilizing alternate project delivery approaches, i.e Waterfall vs Agile • Demonstrated experience and success applying program and project management principles, techniques, and processes. • Demonstrated experience in the formulation of long range strategic plans, provides input into project budget preparation, and business case development with defined measures of success. • Responsible for providing input to team member evaluations. • Demonstrated experience and success leading large, high-impact, cross-functional program or projects. • Demonstrated experience managing agreements and staffing with external service providers. • Demonstrated experiencing working with people on all levels of the organization including, C-Level executives, directors, leaders, and team members to communicate the strategy, monitor and communicate progress on tactical issues, and work closely with Business Leaders to resolve/improve day-to-day processes and program delivery execution. • International and/or global work experience a plus Skills: • Program Management, Project Management, Portfolio Management, Resource Management, Delivery Excellence, Risk Management, Stakeholder Management, Budgeting, etc. • Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external. • Analytical, innovative, with strong problem-solving abilities and creative resolution skills. • Self-motivated, with the ability to work on multiple programs and projects in a fast-paced environment. • Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment. • Excellent analytic skills with the ability to use key tools to dive deep and provide analysis consistently on performance metrics. • Strong Microsoft Office program experience, including Excel, Word and PowerPoint • Acceptable level of hearing and vision to perform job duties Responsibilities: • Leads/manages medium to large size programs and projects, leveraging project management tools to deliver results. Accomplishes program objectives by planning and evaluating project activities. • Responsible for all aspects of complex strategic projects to deliver minimum realization. • Preparation of Program Charter, Stakeholder Identification, Project Planning, Execution, Monitoring and Closing • Achieves operational objectives by contributing information and recommendations to strategic plans and reviews • Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. • Sets and continually manages project expectations with team members and other stakeholders. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Ability to manage tasks with attention to detail and accuracy. • Develop a thorough understanding of Academy policies, procedures and safety rules • Responsibilities may change; team members may be required to perform other tasks as assigned Physical Requirements & Attendance • Acceptable level of hearing and vision to perform job duties • Adhere to company work hours, policies, procedures and rules governing professional staff behavior Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Lead strategic planning, financial analysis, asset management, compliance, and transformation initiatives for IT infrastructure to optimize costs and operational efficiency. | 5-7 years IT experience focused on infrastructure, operations, finance, or business analysis, with skills in financial modeling, Power BI, SOX compliance, asset management, and vendor management. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Manager IT Infrastructure Strategy and Business Operations is a pivotal leadership role within our IT Infrastructure and Operations and Transformation team, driving the strategic evolution and operational efficiency of our technology landscape. This role acts as a critical bridge, leveraging strong business acumen and analytical prowess to translate complex technical data into actionable financial and strategic insights. You'll be instrumental in shaping infrastructure investment decisions, optimizing costs, ensuring compliance, and demonstrating the tangible value of IT infrastructure to our business stakeholders. Job Description: Education: • Bachelor's degree in information technology, Business Administration, Finance, or a related field. Work Experiences: • 5–7 years of progressive experience in IT with a strong focus on infrastructure, operations, transformation, finance, service management, or business analysis. • Demonstrated experience managing or supporting IT asset management programs. • Proven experience with infrastructure budgeting, vendor management, and compliance activities. • PMP or equivalent project management experience is a plus. Skills: • Exceptional analytical and financial modeling skills with the ability to dissect complex data and present clear, actionable insights. • Proficiency with dashboard/reporting tools such as Power BI. • Deep understanding of IT hardware lifecycle management and best practices. • Strong knowledge of SOX controls and IT audit processes. • Familiarity with telecom billing and cost optimization strategies. • Executive-level written and verbal communication skills, capable of articulating complex technical and financial information to diverse audiences. • Proven ability to work cross-functionally, influencing and collaborating effectively with both technical and non-technical teams. • Demonstrated strategic thinking, problem-solving, and root cause analysis capabilities. • A strong process orientation and a commitment to continuous improvement. Responsibilities: • Strategic Planning & Roadmap Leadership: Serve as the strategic owner for the infrastructure organization, defining and managing its roadmap, and leading enhancement initiatives that align with broader business objectives and transformation goals. • Financial Analysis & Cost Optimization: Lead comprehensive financial analysis of IT infrastructure expenses, including telecom forecasting, invoice review, and usage tracking to identify opportunities for significant cost efficiencies and optimize vendor alignment. Drive initiatives that enhance cost transparency and enable data-driven investment decisions. • Business Analysis & Performance Insights: Develop and maintain robust dashboards and reports using tools like Power BI that provide insightful business intelligence on infrastructure health, utilization, capacity planning, and financial performance. Translate technical metrics into clear, executive-level business insights to inform strategic planning and operational improvements. • Asset Management & Lifecycle Optimization: Oversee the IT hardware asset management program, ensuring accurate lifecycle tracking, inventory management, and optimal utilization of IT assets. Implement strategies for effective hardware lifecycle management, including procurement, deployment, and decommissioning. • Compliance & Risk Management: Coordinate closely with compliance and audit teams to ensure IT infrastructure adherence to SOX controls and other relevant regulatory requirements. Support audit readiness by maintaining meticulous documentation for access control, change management, and backups, demonstrating a strong risk and compliance awareness. • Cross-Functional Leadership & Collaboration: Partner effectively with the IT PMO, Vendor Management, and other cross-functional teams on infrastructure budget planning, expense tracking, and strategic vendor negotiations. Provide leadership and guidance in improving processes and fostering a continuous improvement mindset across IT operations. • Transformation and Project Management Support: Actively contribute to and lead aspects of IT transformation initiatives/projects, ensuring that infrastructure strategies support and enable the organization's broader technological evolution. Provide insightful analysis for SLA tracking, vendor performance, and sustainability reporting to drive ongoing operational excellence. Physical Requirements & Attendance • Acceptable level of hearing and vision to perform job duties • Adhere to company work hours, policies, procedures, and rules governing professional staff behavior Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Lead strategic planning and execution of enterprise IT initiatives supporting retail supply chain operations, manage large-scale capital projects, and oversee cross-functional teams. | Bachelor’s in IT-related field, 12+ years in retail supply chain IT with 3+ years Director-level experience, expertise in IT strategy, enterprise systems, and leadership. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Director of IT Supply Chain Strategic Projects leads the strategic planning and execution of enterprise IT initiatives that support and enhance retail supply chain operations. This role partners closely with senior leadership to align technology solutions with business goals, driving operational efficiency and innovation. The Director oversees cross-functional teams, manages large-scale capital projects, and ensures successful implementation of enterprise systems. With deep expertise in retail systems and supply chain technologies, the Director plays a key role in shaping the future of IT strategy, fostering team development, and delivering measurable business value. Job Description: Education • Bachelor’s degree in Computer Science, Information Technology or a similar field of study Work Experience • 12+ years of progressive experience in the retail supply chain industry, with a strong track record of delivering enterprise IT solutions that drive operational efficiency and business value. • 3+ years in a Director-level role, leading cross-functional teams including IT Managers, Business Architects, Systems Analysts, and Software Development professionals. • Proven ability to develop and communicate strategic vision, build ROI-driven business cases, secure executive buy-in, and deliver business-centric technology roadmaps supporting merchandising and store systems. • Demonstrated excellence in people leadership, with a focus on coaching, mentoring, and motivating teams to achieve high performance and continuous improvement. • Extensive experience managing large-scale capital projects, including budgeting, planning, execution, and successful implementation of enterprise systems. • Strong expertise in portfolio and program management, ensuring alignment of IT initiatives with organizational goals and delivering measurable outcomes. Skills • Proven experience in IT strategy development, portfolio and program management, and implementation of enterprise systems across material handling, logistics, supply chain, and warehouse management domains. • Deep understanding of retail operations with expert-level knowledge of retail systems, processes, and technologies. • Strong analytical mindset with the ability to leverage data tools to evaluate performance metrics, identify trends, and drive continuous improvement. • Exceptional interpersonal, verbal, and written communication skills; adept at engaging stakeholders across all organizational levels and fostering cross-functional collaboration. • Highly organized and self-motivated, capable of managing multiple high-impact projects in fast-paced, deadline-driven environments. • Thrives under pressure, adapts quickly to change, and maintains focus and composure in dynamic settings. • Demonstrates precision and thoroughness in execution, ensuring quality outcomes in high-volume environments. • Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with key enterprise tools and platforms used in retail and supply chain operations. Responsibilities • Define and drive the strategic direction of IT systems in collaboration with the VP of Solutions Delivery and business leaders, aligning technology initiatives with retail supply chain objectives. • Develop and maintain long-term strategic business plans for technology in partnership with internal stakeholders. • Ensure alignment of corporate technology direction with retail industry standards (e.g., NRF) and evolving business needs. • Contribute to the overall strategic planning process, shaping the future of operations and technology across the organization. • Serve as a key member of the IT leadership team, actively participating in enterprise-wide IT strategy development. • Oversee vendor relationships to ensure timely and successful delivery of projects and resolution of issues. • Lead the implementation and upgrade of enterprise systems, ensuring alignment with business goals and operational efficiency. • Lead the definition, analysis, and documentation of business needs and capabilities to guide technology solutions and alternatives. • Communicate project scope, timelines, and solutions to stakeholders; develop functional, software, and hardware requirements for new or enhanced processes. • Coordinate with internal teams and external vendors to implement application changes and enhancements across all organizational levels. • Provide coaching and mentorship to systems staff on communication, project management, and leadership skills. • Conduct formal and informal performance evaluations for managers and team members, fostering a culture of accountability and growth. • Develop a deep understanding of company policies, procedures, and safety protocols to ensure compliance and operational integrity. • Adapt to evolving responsibilities and support additional tasks as required to meet business objectives. Physical Requirements & Attendance • Regular Attendance required • Acceptable level of hearing and vision to perform job duties • Adhere to company work hours, policies, procedures, and rules governing professional staff behavior Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Lead and manage maintenance teams across multiple distribution centers to ensure optimal performance, oversee material handling systems, manage budgets, and ensure compliance with safety and regulatory standards. | Bachelor’s degree or equivalent experience, 5+ years managing large-scale DC facilities and conveyor systems, strong leadership and strategic planning skills, and technical knowledge of mechanical, electrical, and automation systems. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. Click the link below to find out more details about the specific departments within each distribution center! Distribution Center Information Sheet The Director Distribution Center (DC) Facilities Maintenance will lead and manage all maintenance functions and teams for the DC network. Job Description: Education: • Bachelor’s degree in relevant field of study or equivalent years of related work experience required. Work Experiences: • 5+ years of experience managing and maintaining large-scale multi-unit DC facilities preferred • 5+ years of experience with conveyor systems and warehouse automation (Dematic, Honeywell, Intelligrated) preferred • 5+ years of managerial experience required Skills: • Strong functional and technical understanding of DC Operations and Maintenance • Demonstrated leadership and strategic planning skills • Communicates effectively across various levels of technical and non-technical expertise • Possess the desire and ability to quickly achieve and maintain a thorough understanding of necessary systems • Ability to research and stay informed of changing trends in DC technology and Maintenance • Possess the desire and ability to quickly achieve and maintain a working knowledge of all necessary systems used within the DC • Influential leadership to gain support across the DC network Responsibilities: • Lead and manage maintenance teams across multiple sites and shifts to ensure optimal performance and minimal downtime. • Oversee all aspects of material handling systems, ensuring timely, cost-effective, and high-quality support. • Continuously improve maintenance processes to enhance reliability, safety, and efficiency. • Apply working knowledge of mechanical, electrical, PLC, pneumatic, and hydraulic systems. • Familiarity with electric-powered industrial truck equipment (Crown, Raymond preferred). • Manage and maintain emergency power generation, fire protection, and security systems. • Recommend strategies for space utilization and resource allocation across new and existing facilities. • Plan and oversee facility improvements, expansions, and renovations to meet operational and safety standards. • Navigate permitting processes and ensure compliance with local ordinances and municipal codes. • Develop and manage capital and operating budgets. • Select and oversee vendors, contractors, and equipment providers to ensure quality and cost control. • Recruit, train, and lead a team of maintenance managers, supervisors, technicians, and support staff. • Conduct performance evaluations, foster professional growth, and build leadership capacity for future expansion. • Ensure full compliance with safety, health, environmental, and governmental regulations. • Develop and implement emergency response plans for facility-related incidents, including equipment failures, power outages, and natural disasters. • Experience with maintenance scheduling and planning software (Micromain experience a plus). • Strong project management and organizational skills with the ability to manage multiple priorities. Physical Requirements & Attendance • Acceptable level of hearing and vision to perform job duties. • Ability to work weekends, holidays, evenings, as needed to support DC off shift operations and work with MHE Vendors on Upgrades and Implementations. • Operate effectively in a non-climate-controlled environment. • On-call status 24hrs/day to support DC operations. • Adhere to company work hours, policies, procedures, and safety rules governing professional staff behavior. • Office is based in Katy, TX corporate office with travel as needed to company distribution centers and third-party vendor sites within the USA. Full time Equal Opportunity Employer Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Lead and optimize operations of three large distribution centers, drive strategic initiatives, manage budgets, and foster a high-performing team culture. | 10+ years of leadership in multi-site distribution/logistics with expertise in WMS, automation, financial management, and strong communication skills. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Vice President of Distribution is a critical senior leadership role responsible for leading and optimizing all distribution center (DC) operations across a regional network of three facilities, each exceeding one million square feet. The VP will drive strategic direction, operational excellence, and process innovation in both automated and manual environments, ensuring efficient and scalable product flow from vendors to stores. This leader must bring a strong track record in distribution leadership, proven ability to deliver results, and capacity to take on broader enterprise responsibilities in the future. This is a high-impact role for a performance-driven, strategic leader with the ability to inspire teams, partner cross-functionally, and lead transformational change. Job Description: Education: • Bachelor’s degree in Logistics, Supply Chain, Business, Engineering, or a related field required. • Advanced degree (MBA or related) preferred. Work Experience: • Minimum of 10 years of progressive leadership experience in high-volume distribution, logistics, or supply chain operations. • Experience leading large-scale, multi-site distribution centers with automation and mechanization preferred. • Retail or consumer goods industry experience strongly preferred. Technical & Leadership Skills: • Deep knowledge of logistics and warehouse management systems (WMS), automation, and supply chain technologies. • Demonstrated success in operational efficiency, labor optimization, process improvement, and safety performance. • Strategic thinker with hands-on execution capabilities. • Strong financial acumen and experience managing large-scale budgets. • Excellent communication and collaboration skills across all levels of the organization. • Proven ability to lead, coach, and develop large and diverse teams. • Project management experience is a plus. • Proficient in Microsoft Office Suite and analytical tools. Key Responsibilities: Operations Leadership • Provide strategic and day-to-day leadership for three large-scale distribution centers. • Ensure world-class service levels to stores while balancing cost, quality, and speed. • Implement best practices in warehouse layout, slotting, automation, and material handling. Team & Culture Leadership • Lead, mentor, and develop a high-performing team of general managers, operational managers, and staff. • Foster a culture of safety, accountability, and continuous improvement across all DC locations. Strategic Execution & Growth Support • Partner with Supply Chain, Merchandising, Store Operations, and IT to support enterprise initiatives. • Align distribution strategies with corporate growth goals, including new store openings and e-commerce expansion. • Evaluate and evolve distribution capabilities to meet future business demands. Process Optimization & Innovation • Drive process improvements, automation initiatives, and cost-reduction efforts across all DCs. • Lead efforts to balance workload within stores and DCs to improve retail execution and customer experience. • Ensure optimal inventory flow, accuracy, and vendor compliance through data-driven decision-making. Cross-Functional Collaboration: Merchandising, Store Operations, and Inventory Flow • Act as a strategic partner to Merchandising to ensure accurate and timely flow of inventory in support of sales, promotions, seasonal transitions, and new product launches. Collaborate on demand planning, order cycles, and vendor readiness to improve fill rates and ensure product availability at the right time and place. • Work closely with Store Operations leadership to improve in-store efficiency align DC processes to better support store teams, reduce backroom congestion, and improve floor readiness and customer experience. • Partner with Merchandise Planning and Allocation teams to optimize inventory placement across the network. Use data-driven analysis to inform decisions on inventory turns, safety stock levels, and replenishment strategies that minimize out of stocks. • Collaborate on network optimization initiatives, including decisions related to DC throughput capacity, regional distribution modeling, and store delivery routing. Analyze store-level demand patterns, transportation cost trade-offs, and in-stock targets to adjust distribution strategies dynamically. • Support company-wide initiatives such as new store openings, remodels, or relocations by ensuring synchronized planning across Merchandising, Inventory, Transportation and Distribution functions to meet opening timelines and merchandise readiness. • Establish KPIs and service-level agreements (SLAs) that align supply chain performance with Merchandising and Store goals—driving visibility, accountability, and continuous improvement in product flow. Budget & Compliance • Develop and manage annual budgets and capital investments for logistics and distribution operations. • Ensure compliance with internal controls, corporate policies, safety standards, and regulatory requirements. • Respond to internal and external audits as required. Additional Requirements: Physical & Work Conditions: • Must be able to meet the physical requirements of working in a warehouse environment, including acceptable levels of hearing, vision, and mobility. • Travel required (estimated 25-40%) to DCs and corporate offices. • Adhere to company attendance and professional conduct policies. Key Attributes for Success: • Visionary with a bias for action. • Resilient, adaptable, and capable of leading through change. • Comfortable operating in a high-growth, high-expectation environment. • Strong team builder with the ability to influence across the organization. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Manage and coordinate strategic HR initiatives, prepare materials and tools for program delivery, support change enablement, and maintain documentation to ensure consistent HR program execution. | Bachelor’s degree required, 5+ years in HR or project/program management roles, strong organizational and communication skills, experience supporting HR initiatives, and ability to work in a fast-paced matrixed environment. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The HR Program Manager plays a critical role in enabling the successful planning and execution of strategic HR initiatives across the organization. This role ensures people programs are thoughtfully prepared, clearly communicated, and easy to implement—enhancing the experience for leaders, HR teams, and team members. Operating across HR Business Partner groups and in close coordination with HR Centers of Excellence and cross-functional partners, the HR Program Manager transforms enterprise initiatives into business-ready solutions. By driving clarity, consistency, and operational excellence in program delivery, this role strengthens HR’s ability to deliver value and maintain focus on business priorities. Job Description: Education • Bachelor’s degree in Human Resources, Business Administration, Project Management, or a related field required • PMP, SHRM-CP/SCP, or other relevant certification preferred Work Experience • 5+ years of experience in HR, project management, or program coordination roles • Experience supporting HR teams or implementing people-related initiatives preferred • Experience in a fast-paced, matrixed, or multi-unit environment is a plus • Prior experience as an HR Business Partner is beneficial • Demonstrated success in managing timelines, coordinating stakeholders, and delivering high-quality outcomes Skills • Highly organized with a structured approach to managing work and priorities • Self-starter with the ability to work independently and drive progress • Comfortable operating in dynamic environments with evolving needs • Strong communication skills with the ability to simplify complex information • Builds trusted relationships and collaborates effectively across teams • Uses people metrics and feedback to inform planning and continuous improvement • Promotes a culture of clarity, accountability, and follow-through • Understands HR processes and how they connect to business needs • Maintains documentation and resources that support consistency and scalability • Supports change enablement through thoughtful preparation and communication • Contributes to knowledge management and internal communications related to HR programs Responsibilities • Prepare and organize materials, tools, and guidance that enable the effective delivery of people programs • Translate enterprise HR initiatives into practical, business-ready resources • Coordinate with HR Centers of Excellence and cross-functional partners to ensure programs are implementation-ready • Capture feedback and share effective practices to drive consistency and improvement • Lead or support HR projects that enhance how HR enables the business • Manage timelines, deliverables, and communications for HR initiatives • Support change enablement efforts by preparing leaders and HR teams for rollout • Monitor program effectiveness and recommend adjustments based on feedback and outcomes • Maintain documentation, templates, and toolkits to support HRBP execution • Contribute to cross-functional projects and initiatives as assigned • Support internal communications and knowledge sharing related to HR programs • Identify scalable practices and help replicate success across HRBP teams • Support the delivery and execution of project-based work related to organizational design, including coordination, documentation, and implementation planning Physical Requirements & Attendance • This is an in-office role, Monday–Friday, with regular presence required at the corporate headquarters • Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays, based on business needs • Ability to travel as needed, including occasional overnight trips • Acceptable level of hearing and vision to perform job duties Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Manage overall store operations and logistics teams, ensure compliance with sales and safety regulations including firearms transactions, and drive operational goals and team performance. | Bachelor’s degree preferred, 3+ years managing retail or logistics teams, firearms sales certification, and ability to comply with federal and state firearms laws. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Logistics Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Logistics, which includes Merchandising, Logistics and Receiving. It directs and coordinates activities through subordinate team leads and other employees. It is a leadership position and is expected to effectively drive the overall performance of the store and store Logistics through the effective supervision, communication and coordination of the team members. Through this important work, the Logistics Manager leads the team and rives the goals that directly impact customer satisfaction, store profitability, and Academy’s Purpose. Job Description: Education: • Bachelor’s degree in related field preferred. Work Experiences: • At least three years of relevant work experience required. • Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Other Requirements: • Must meet federal and state requirements for selling and processing firearms transactions • Must meet requirements to qualify to obtain/maintain FOID card (Illinois only) Skills: • Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. • Excellent customer service orientation. • Effective problem solving and communication with customers and team members. • Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. • Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. • Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. • Writes reports, business correspondence and procedure manuals. • Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. • Applies common sense understanding and reasoning to make appropriate, timely decisions. • Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. • Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: • Overall management responsibility for the execution and operational excellence of the entire store. • Management responsibility for store Logistics and actively participates in the personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development. • Provides departmental direction and daily supervisory oversight to Logistics and Merchandising Team Leads, and to Merchandising and Receiving Team Members to ensure execution of weekly merchandising, marketing and receiving plans. • Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the staffing, training, payroll hours and scheduling of team members. • Manages workforce productivity, efficiency and process improvement projects and initiatives. • Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. • Ensures the completion of departmental zoning and adherence to department, store and Company standards. • Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. • Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. • Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. • Required to complete Firearms Sales Certification training. • Required to complete Power Industrial Truck Certification training. • Successful completion of Academy Leadership University. • Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members. • Required to learn, understand and enforce company policies, procedures and safety rules. • Adheres to company work hours, policies, procedures and rules applicable to management-level employees. • Duties may change and Logistics Manager may be required to perform other duties as assigned. Physical Requirements & Attendance • Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. • Occasionally climb or balance, or stoop, kneel, crouch and crawl. • Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. • Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Complete a multi-week training program to prepare for managing all store departments and personnel, including staffing, sales, customer service, compliance, and operational goals. | Bachelor's degree preferred, 3+ years relevant experience, demonstrated leadership of up to 40 people, strong supervisory and communication skills, and proficiency with inventory and payroll systems. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Manager in Training (MIT) program is a blended-learning, multi week program focused on immersing a manager in all aspects involved in managing a multi-million dollar business for the company The MIT must successfully complete the training program to be moved on into a Manager role. Job Description: Education: • Bachelor’s degree in related field preferred. Work Experiences: • At least three years of relevant work experience required. • Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Skills: • Exceptional supervisory and management skills; ability to effectively coach department members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. • Excellent customer service orientation. • Effective problem solving and communication with customers and team members. • Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. • Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. • Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. • Writes reports, business correspondence and procedure manuals. • Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. • Applies common sense understanding and reasoning to make appropriate, timely decisions. • Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. • Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: • Full-time position averaging 45-50 hours/week. • Preparation for management responsibility of the entire store. • Learning Management responsibility for all departments and actively participates in understanding personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development. • Responsible for learnings how to oversee and execute all department expectations including, but not limited to: staffing, customer service, more options, display audit reports, zone integrity and recovery standards, display specifications, visual merchandising & signage, stocking and replenishment standards, mismate program expectations, and merchandise guidelines. • Provides departmental direction to the Sales team and learns daily supervisory practices to ensure that exceptional customer service is the priority of interaction with customers. • Learns how to develop and implement strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members. • Gains understanding of workforce productivity, efficiency and process improvement projects and initiatives. • Becomes proficient in holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. • Ensures the completion of departmental zoning and adherence to department, store and Company standards. • Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. • Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. • Acquires knowledge of auditing firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. • Required to complete Firearms Sales Certification training. • Required to learn, understand and enforce company policies, procedures and safety rules. • Adheres to company work hours, policies, procedures and rules applicable to management-level employees. • Duties may change and may be required to perform other duties as assigned. Physical Requirements & Attendance • Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. • Occasionally climb or balance, or stoop, kneel, crouch and crawl. • Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. • Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Manage overall store operations and supervise teams across multiple departments to achieve operational goals, ensure compliance, and drive customer satisfaction. | Bachelor's degree preferred, 3+ years managing large teams, strong supervisory and communication skills, knowledge of inventory and payroll systems, and ability to meet firearms transaction legal requirements. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is the make it easier for everyone to enjoy more sports and outdoors. The Operations Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Operations, which includes Asset Protection, Cashiers, Loss Prevention, Inventory Control and Maintenance. It directs and coordinates activities through subordinate team leads and other employees. It is a leadership position and is expected to effectively drive the overall performance of the store and store Operations through the effective supervision, communication and coordination of the team members. Through this important work, the Operations Manager leads the team and drives goals that directly impact customer satisfaction, store profitability, and Academy’s Purpose. Job Description: Education: • Bachelor’s degree in related field preferred. Work Experiences: • At least three years of relevant work experience required. • Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Other Requirements: • Must meet federal and state requirements for selling and processing firearms transactions • Must meet requirements to qualify to obtain/maintain FOID card (Illinois only) Skills: • Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. • Excellent customer service orientation. • Effective problem solving and communication with customers and team members. • Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. • Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. • Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. • Writes reports, business correspondence and procedure manuals. • Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. • Applies common sense understanding and reasoning to make appropriate, timely decisions. • Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. • Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: • Overall management responsibility for the execution and operational excellence of the entire store. • Management responsibility for the store Operations and actively participates in the personnel decisions of Operations team members, including, but not limited to, employee selection, training, discipline, termination and development. • Provides Operations departmental direction and daily supervisory oversight to Team Leads, Cashiers, Custodians, Asset Protection, Loss Prevention, Inventory Control and Seasonal Team Members to ensure exceptional customer service is the priority of interaction with customers. • Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the staffing, training, payroll hours and scheduling of team members. • Manages workforce productivity, efficiency and process improvement projects and initiatives. • Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. • Ensures the completion of departmental zoning and adherence to department, store and Company standards. • Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. • Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. • Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. • Required to complete Firearms Sales Certification training. • Required to complete Power Industrial Truck Certification training. • Successful completion of Academy Leadership University. • Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members. • Required to learn, understand and enforce company policies, procedures and safety rules. • Adheres to company work hours, policies, procedures and rules applicable to management-level employees. • Duties may change, and the Operations Manager may be required to perform other duties as assigned. Physical Requirements & Attendance • Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. • Occasionally climb or balance, or stoop, kneel, crouch and crawl. • Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. • Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Lead and manage a large retail store to achieve customer service, associate engagement, and profitability goals. | At least five years of management experience in a large format store and a bachelor's degree or equivalent experience. | Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. Job Description: WORK EXPERIENCE: At least five years of management experience in a complex, large format store EDUCATION: Bachelor’s degree in relevant field of study or equivalent years of related work experience required ATTENDANCE: Regular attendance required. SKILLS & ABILITIES: • Leadership skills to inspire, lead and manage a large retail organization • Customer service skills to train store associates • Entrepreneurial skills to diagnose and capture sales opportunities • Operational and execution skills to manage store supply chain, maintenance and other activities • Employee relations expertise to drive associate recruitment and retention • Ability to interpret and communicate policies and initiatives to store associates to drive execution • Financial planning and budgeting experience to achieve financial objectives • Ability work flexible hours such as evenings, weekends, and holidays as necessary • Ability to travel periodically to assist in other stores as needed SOME DUTIES: • Primary Objective: Provide leadership to a store in order to achieve customer service, associate engagement and profitability goals. • Oversees an assigned store to inspire and lead associates while driving sales • Drives customer service through leading by example and providing hands on customer service training • Serves as the primary communication channel to store associates on policies, procedures and sales opportunities • Conveys Academy’s entrepreneurial and sales oriented culture to capture and preserve market share • Maximizes employee retention through utilization of best practices in hiring and mentoring • Manages store operations including supply chain, merchandising, maintenance, inventory control, loss prevention, treasury and risk management • Drives in-store training processes to provide excellent customer service, associate product knowledge, process understanding and risk management • Provides strategic regional merchandise insights to Academy’s merchant organization from personal insights and customer feedback • Drives store profitability by driving sales and managing expenses including payroll, maintenance, shrink and other controllable expenses • Provides strategic insights on regional attributes related to competition, economic trends, marketing opportunities and other variables • Participates in Academy’s budgeting process by assisting in the development of sales objectives • Oversees the performance management and career-pathing process for assigned store to ensure career development goals are met • Fosters Academy’s community involvement to drive sales and customer awareness • Champions Omnichannel initiatives to drive in-store customer service and online sales • Partners with marketing team to drive customer traffic through grass roots and localized marketing • Develops, coordinates and delivers performance evaluations and career-pathing objectives for store associates • Stays abreast of retail trends • Required to learn company policies and procedures • Required to learn company safety rules Duties may change and associates may be required to perform other duties as assigned. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​