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A.C. Coy

11 open positions available

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AC

Infrastructure Engineer - Hybrid

A.C. CoyAnywhereFull-time
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Compensation$90K - 130K a year

Design, implement, and maintain secure, scalable infrastructure solutions with automation, patch management, and monitoring. | 6+ years IT infrastructure experience with Microsoft and Linux systems, patch management, automation, and leadership in large IT initiatives. | About the position The A.C.Coy company has an immediate opening for an Infrastructure Engineer. Ideal candidates will work with teams to architect and deploy server, storage, and security solutions. Responsibilities • Develop and maintain automation and configuration management processes for Windows and Linux servers, including baselines, change management, version control, and compliance auditing to ensure consistency, security, and regulatory adherence • Continuously enhance IT service monitoring across cloud and on premises environments to improve both proactive and reactive visibility into infrastructure health, performance, and security. Leverage monitoring platforms to detect issues early and reduce operational impact • Manage and oversee end-to-end patch management, ensuring all server operating systems, security patches, and third party applications remain fully updated and protected. Utilize automation and standardized workflows to streamline deployment, maintenance, and lifecycle management of all infrastructure components • Design and implement scalable, resilient, and secure on premises infrastructure solutions that align with business and technical requirements • Design and implement infrastructure-level security controls to safeguard data, applications, and technology assets across hybrid environments • Collaborate with cross-functional teams to ensure infrastructure solutions support organizational priorities, standards, and long-term strategies • Administer and support Microsoft technologies including Active Directory, Exchange, DNS, DHCP, Group Policy, Azure IaaS, Azure Entra, and Microsoft 365 • Provide ongoing operational support for these systems, including after-hours support as needed • Monitor performance metrics, capacity, and availability; generate reports to support ongoing optimization and capacity planning • Test, certify, and deploy new versions of Windows operating systems and related infrastructure components, ensuring compatibility and smooth integration • Lead and coordinate large-scale initiatives—such as upgrades, deployments, and infrastructure refreshes—while managing incidents, problems, and changes to ensure successful execution • Offer technical expertise, mentorship, and knowledge sharing with team members • Document operational procedures, policies, and system configurations, keeping documentation current and accurate • Support operational continuity by planning for organizational, technical, and human impacts associated with infrastructure changes Requirements • 6+ years of IT infrastructure experience • 6+ years of experience with the Microsoft server ecosystem (Windows Server, Exchange, Azure, AD, Entra ID, etc.) and Linux systems • Proven experience with infrastructure monitoring, patch management (including third-party patching), and server configuration management • 3+ years of experience in technology consulting, enterprise architecture, or systems engineering • Demonstrated ability to develop PowerShell scripts and automate server and infrastructure tasks • Experience leading large-scale IT initiatives involving system design, deployment, and configuration • Consistent track record of delivering technical solutions on schedule • Has experience with ITIL best practices and governance principles to ensure consistent, efficient, and compliant IT service delivery

Kaseya scripting
PowerShell
Active Directory
Windows Server
Patch Management
Infrastructure Monitoring
Verified Source
Posted 13 days ago
AC

Infrastructure Engineer - Hybrid

A.C. CoyAnywhereFull-time
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Compensation$90K - 130K a year

Develop and maintain automation for Windows and Linux servers, enhance IT service monitoring, and manage end-to-end patch management. | 6+ years IT infrastructure experience with Microsoft and Linux servers, monitoring, patching, configuration management, PowerShell scripting, and leadership in large-scale IT initiatives. | Overview Location: Hybrid, Pittsburgh, PAJob Type: Full Time / PermanentWork Authorization: No C2C or Sponsorship The A.C.Coy company has an immediate opening for an Infrastructure Engineer. Ideal candidates will work with teams to architect and deploy server, storage, and security solutions. Responsibilities Primary Duties and Responsibilities: Develop and maintain automation and configuration management processes for Windows and Linux servers, including baselines, change management, version control, and compliance auditing to ensure consistency, security, and regulatory adherence Continuously enhance IT service monitoring across cloud and on premises environments to improve both proactive and reactive visibility into infrastructure health, performance, and security. Leverage monitoring platforms to detect issues early and reduce operational impact Manage and oversee end-to-end patch management, ensuring all server operating systems, security patches, and third party applications remain fully updated and protected. Utilize automation and standardized workflows to streamline deployment, maintenance, and lifecycle management of all infrastructure components Design and implement scalable, resilient, and secure on premises infrastructure solutions that align with business and technical requirements Design and implement infrastructure-level security controls to safeguard data, applications, and technology assets across hybrid environments Collaborate with cross-functional teams to ensure infrastructure solutions support organizational priorities, standards, and long-term strategies Secondary Responsibilities: Administer and support Microsoft technologies including Active Directory, Exchange, DNS, DHCP, Group Policy, Azure IaaS, Azure Entra, and Microsoft 365 Provide ongoing operational support for these systems, including after-hours support as needed Monitor performance metrics, capacity, and availability; generate reports to support ongoing optimization and capacity planning Test, certify, and deploy new versions of Windows operating systems and related infrastructure components, ensuring compatibility and smooth integration Lead and coordinate large-scale initiatives—such as upgrades, deployments, and infrastructure refreshes—while managing incidents, problems, and changes to ensure successful execution Offer technical expertise, mentorship, and knowledge sharing with team members Document operational procedures, policies, and system configurations, keeping documentation current and accurate Support operational continuity by planning for organizational, technical, and human impacts associated with infrastructure changes Qualifications Required Education/Experience: 6+ years of IT infrastructure experience 6+ years of experience with the Microsoft server ecosystem (Windows Server, Exchange, Azure, AD, Entra ID, etc.) and Linux systems Proven experience with infrastructure monitoring, patch management (including third-party patching), and server configuration management 3+ years of experience in technology consulting, enterprise architecture, or systems engineering Demonstrated ability to develop PowerShell scripts and automate server and infrastructure tasks Experience leading large-scale IT initiatives involving system design, deployment, and configuration Consistent track record of delivering technical solutions on schedule Has experience with ITIL best practices and governance principles to ensure consistent, efficient, and compliant IT service delivery

Kaseya scripting
PowerShell
Patch management
Active Directory
Windows Server
Linux Servers
Direct Apply
Posted 14 days ago
AC

HYPERION SYSTEMS ANALYST - HYBRID

A.C. CoyAnywhereContract
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Compensation$Not specified

Investigate and resolve support issues, lead projects, and coordinate technical work for Oracle Hyperion applications. | 5+ years IT experience with 2+ years supporting Oracle Hyperion applications and a bachelor's degree. | Overview Location: Hybrid in Pittsburgh, PA (3 days onsite, 2 days remote) Job Type: Full Time / Contract to Hire Work Authorization: No Sponsorship The A.C.Coy company has an immediate opening for a Hyperion Systems Analyst. Ideal candidates must have 5+ years of experience in Information Systems and 2+ years supporting Oracle Hyperion applications to include: Planning, Essbase and HFM (Hyperion Financial Management). Responsibilities Investigating and resolving support issues Championing process improvements Coordinating technical work with offshore support team Coordinating support efforts across various infrastructure and application support team Lead small to mid-sized projects from start to finish Working with stakeholders to plan requirements Manage and track project schedules Identify risks and communicate clearly with partners from across the company Lead the discovery, planning and implementation of process improvements in individual or cross functional areas of responsibilities Participate in and support system upgrades, deployments, and technology expansions Assist in the support for Orbit reporting tool Qualifications Education: Bachelor’s degree or higher in Computer Science, Computer Engineering, Information Science or related field - Required Experience Required: Minimum of 5 years of experience in Information Technology Proficiency in writing and executing SQL Experience with PowerBI and/or Orbit Reporting System 2+ years prior experience supporting Hyperion applications (HFM, Planning, Essbase) Knowledge of Data Warehousing, ETL processes and Data Security concepts - Preferred Exposure or working knowledge of Oracle ERP modules - Finance, Project Accounting, Procurement, Order-to-Cash, and Req-to-Pay Working knowledge of Oracle EPM applications Experience with Oracle R12 (12.2), Oracle 19c databases, PL/SQL, SQL, Linux - Preferred

Oracle Hyperion
Essbase
HFM
SQL
Direct Apply
Posted 16 days ago
AC

Sr. Virtualization Systems Engineer/Architect (Hybrid)

A.C. CoyAnywhereFull-time
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Compensation$120K - 150K a year

Design, deploy, and maintain server virtualization and infrastructure solutions with automation and performance tuning. | Requires 13+ years virtualization experience, scripting skills, knowledge of Windows/Linux servers, cloud platforms, and eligibility for government clearance. | About the position Tier One Technologies is seeking a Sr. Virtualization Systems Engineer/Architect to support our direct US Government client. This hybrid Contract-to-Hire position will be located in Raleigh, NC. SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT. Responsibilities • Act as a Subject Matter Expert on best practices for server virtualizations solutions and make recommendations. • Responsible for the design, configuration, deployment, integration, and maintenance and support of server virtualization and server infrastructure solutions. • Specialize in building and managing virtual computing platforms. • Play a critical role in data migration, virtual machine lifecycle management, troubleshooting, tuning and performance, and monitoring of the environment. • Provide technical assistance and advice on complex activities. • Formulate and define specifications, develop, modify and maintain complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems. • Apply analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve the problems. • Develop complete specifications to enable computer programmers to prepare required programs. • Review task proposal requirements, gather information, analyze data, prepare project synopses, compare alternatives, prepare specifications, resolve processing problems, coordinate work with programmers and engineers, and orient users to new systems. • Work with considerable freedom to make decisions on the techniques and approaches to be used. • Prepare recommendations for system improvement for management and user consideration. • Architect and design server virtualization solutions. • Perform systems administration for Windows Server and UNIX / Linux systems such as RHEL and SLES. • Develop automation through scripting and APIs (Ansible, Puppet, Chef, PowerShell, Python, Bash, Terraform). • Perform certificate lifecycle management for systems and applications. • Evaluate inefficiencies with server resources and make right-sizing recommendations. • Manage and maintain server virtualization platform on premise as well as cloud e.g. VMware, Nutanix, Harvester, OpenShift, Proxmox, Azure, AWS, GCP. • Play a lead role in meetings relating to specific technical projects or tasks. • Respond promptly to incidents in ServiceNow. • Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with the team members. • Define, monitor, optimize, and troubleshoot system performance of all server virtualization and other related infrastructure systems. Requirements • A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then four additional years of related experience is required. • 13+ years of professional experience in supporting virtualization technologies. • Basic understanding of data center networking (TCP/IP, switching/routing, ports and protocols, firewall concepts, load-balancing). • Strong, demonstrable scripting experience in one or more of the following: PowerShell, Ansible, Puppet, Chef, VBScript, C++, Unix Shell, Python, Perl, Ruby, JavaScript, etc. • Basic understanding of storage protocols (e.g. NFS, SMB, S3, FC, iSCSI, NVMe). • Good knowledge of Active Directory, DHCP, DNS, Group Policy. • Knowledge of MS Windows Server operating systems including Server 2016, 2019, and 2022 as well as RHEL and SLES operating systems. • Knowledge of MS database server SQL Server 2008 R2 and later. • Knowledge of container technologies including but not limited to Docker, Kubernetes, and Rancher. • Knowledge of IaaS in cloud using MS Azure, AWS, or GCP. • Experience with hardening and improving the security of Windows operating systems and hardware platforms, local area networks, wide area networks, messaging, and client-server applications. • Ability to develop and maintain IT documentation. • Expertise working with vendors to resolve problems and implement solutions independently. • Excellent communication skills. • Must be eligible to obtain a Position of Public Trust clearance. • All candidates must be a US Citizen or have permanent residence status (Green Card). • Candidate must have lived in the United States for the past 5 years. • Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

VMware ESXi
PowerShell scripting
Kaseya RMM
Active Directory
Windows Server
Linux (RHEL, Ubuntu)
Verified Source
Posted 16 days ago
AC

Sr. SAP Developer (Remote)

A.C. CoyAnywhereOther
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Compensation$90K - 130K a year

Develop strategies for IT infrastructures and lead SAP-related engineering projects including functional analysis and module configuration. | Bachelor's degree with 10+ years in software development and proficiency in SAP HCM modules and ABAP, US citizenship or Green Card required. | Overview Tier One Technologies is looking for a Sr. SAP Developer for our direct US Government client. This is going to be a 100% remote position. SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT. Responsibilities Responsible for developing strategies for technical IT infrastructures and the completion of assigned engineering projects within budgetary and scheduling guidelines. Lead a group of engineers, analysts, and/or technicians assigned for the duration of a project or may function as ongoing lead within a group of engineers associated with one or more technical areas within the telecom function (such as, but not limited to, network design, engineering, implementation, or operations/user support). Perform functional analysis, requirements, definition and SAP module configuration and testing. Develop functional requirements specifications, data mappings, function mapping, setting of configuration tables and setting of transaction/control tables. Coordinate projects across different organizations, understanding the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions Qualifications Bachelor’s degree in Computer Science, Information Systems, or related field. 10+ years of experience in software development, database administration, and/or related field. Proficiency in SAP HCM HR modules including OM/PA, eCareer, EHS ect. Expertise with ABAP, RICEF, InfoType, Logical Databases, SAP Fiori, HR Process and Forms. Strong knowledge of SAP PO, S/4 HANA, HR Security, Fiori Architect. Knowledge of and experience in an IT Service management System (preferably ServiceNow). Prior Design Architecture experience - LaunchPad Design, design control-based solutions. Familiarity with Agile/Scrum processes and management tools such as VersionOne. Strong written and verbal communication skills. Must be a US Citizen or have permanent residence status (Green Card). Must be able to obtain Public Trust Clearance. Must have lived in the United States for the past 5 years. Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

SAP HCM HR
ABAP
SAP Fiori
Direct Apply
Posted 19 days ago
AC

Systems Administrator- HYBRID IN PITTSBURGH, PA (LOCAL CANDIDATES ONLY)

A.C. CoyAnywhereContract
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Compensation$120K - 150K a year

Manage and secure on-prem and cloud Windows infrastructure, support VDI/RDS, and ensure system compliance and documentation. | 5+ years of experience in Windows-centric enterprise environments, with hands-on skills in Windows Server, Azure, Intune/SCCM, and security monitoring. | Overview Location: Hybrid arrangement; Office located near Downtown Pittsburgh, PA Job Type: Contract to Hire/Full time Work Authorization: U.S. Citizen or Green Card A.C. Coy is currently seeking candidates for a Systems Admin role. The System Administrator is responsible for the stability, security, and operational maturity of on‑prem and cloud infrastructure across a multi‑site environment. This role focuses on Windows Server, identity and access management, endpoint management, monitoring, and security operations, with increasing emphasis on standardization, auditability, and automation as IT functions are insourced. The ideal candidate is detail‑oriented, documentation‑driven, and comfortable operating in a regulated, acquisition‑heavy enterprise environment. This role is hands‑on, operationally critical, and suited for administrators who value disciplined execution, clear ownership, and enterprise‑grade reliability. Responsibilities Administer Windows Server (AD, Group Policy), Hyper-V/VMware, and RDS/VDI platforms Manage Azure VMs, resource groups, and automation tasks (e.g., Update Management, backup policies) Monitor and investigate events via Microsoft Sentinel and Log Analytics Support identity management: Azure AD, conditional access, and SSO Manage Intune and SCCM for endpoint provisioning, patching, and compliance Perform system patching, backups, and DR planning Support M365 environment (Exchange Online, Defender, SharePoint) Collaborate with security, networking, and application teams Document configurations and procedures; mentor junior team members Qualifications Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Required: 5+ years of experience as a System Administrator or similar role in a Windows‑centric enterprise environment. Strong hands‑on experience with Windows Server (Active Directory, Group Policy, patching). Experience supporting RDS and/or virtual desktop environments. Working knowledge of Azure and Entra ID (Azure AD) administration. Hands‑on experience with Microsoft Intune and/or SCCM. Strong documentation skills with a focus on accuracy, auditability, and standardization. Preferred: Exposure to FortiGate firewalls and security event triage Exposure to Microsoft Defender security tooling Familiarity with Cisco Umbrella or similar DNS/security platforms Experience supporting multi‑site or acquisition‑driven environments Experience using Microsoft Sentinel for monitoring and incident investigation Familiarity with ITSM platforms such as ServiceNow

Windows Server (Active Directory, Group Policy)
Azure AD and Azure VMs
System monitoring and security (Microsoft Sentinel, Log Analytics)
Direct Apply
Posted 23 days ago
AC

IT SUPPORT TECHNICIAN - HYBRID

A.C. CoyAnywhereFull-time, Other
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Compensation$50K - 70K a year

Provide 24/7 on-site support for hardware, software, and infrastructure issues, including equipment installation, decommissioning, and documentation. | Must have 5+ years of IT support experience, proficiency with Windows 10/11, Active Directory, and ticketing systems, plus experience with equipment/network installation and detailed documentation. | Overview Location: Onsite in Pittsburgh, PA (Tuesday - Saturday 11pm - 7am) Job Type: Full Time / Contract to Hire Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm - 7am). Responsibilities Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified Perform equipment/network/fiber/copper installs and decommissions Handle production changes and system turnovers Third shift (11pm - 7am) Tuesday - Saturday Qualifications Education: Bachelor's degree - Preferred Experience Required: IT Service Desk or Operations support - 5 -10 years Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years Installation and decommissioning of equipment/network/routers/servers - 1+ years Documentation experience - able to provide detailed write up of problem and resolution - 5+ years

Windows 10/11
Active Directory
Ticketing systems
Direct Apply
Posted about 1 month ago
AC

Information System Security Officer (Remote)

A.C. CoyAnywhereOther
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Compensation$120K - 200K a year

Conduct security assessments, evaluate threats and vulnerabilities, and develop mitigation strategies for enterprise IT systems. | Requires 8+ years of cybersecurity experience, proficiency in security controls, risk assessments, compliance documentation, and A&A processes, with a focus on NIST RMF and ISO standards. | Overview Tier One Technologies has an immediate need for an Information System Security Officer to support our US Government client. This will be a 100% remote position. SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT. Responsibilities Conduct assessments of threats and vulnerabilities. Determine deviations from acceptable configurations or enterprise or local policy. Assess the level of risk and develop and/or recommend appropriate mitigation countermeasures in operational and non-operational situations. Qualifications A degree from an accredited College/University in the applicable field of services is required. If an individual's degree is not in the applicable field, then 4 additional years of related experience is required. 8+ years of overall cyber security-related experience. Ability to manage responsibility for security assessments of a variety of applications or domains, to include cloud computing, and to manage several project/initiatives of large size, complexity, and risk. Proficiency in implementing security controls, conducting risk assessments, and documenting compliance measures based on NIST RMF and ISO standards to meet organizational and regulatory requirements. Proficiency in successfully evaluating and supporting documentation, validation, and accreditation processes necessary to ensure that new and existing Information Technology systems meet the organization's Information Assurance and security requirements. Proficiency in utilizing Governance, Risk, and Compliance (GRC) tools for managing Assessment & Authorization (A&A) processes. Expertise in ensuring appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Demonstrated ability to support development of actionable security blueprints, principles, models, designs, standards, and guidelines to ensure enterprise IT architecture and support is consistent, usable, secure and adds value to the business. Experience with network and vulnerability scanning tools and technologies to interrogate systems for configuration and status. In-depth understanding of security architecture principles and best practices to design, implement, and maintain secure IT infrastructures in alignment with A&A policies. Ability to serve as subject matter expert (SME) for the company’s A&A process, including providing guidance to stakeholders, business units, and new A&A resources as necessary. Strong organizational skills and ability to build and maintain schedules and step-by-step action plans. Effective communication and collaboration skills to work with cross-functional teams, business units, stakeholders, and IT professionals, and brief executives. Must be able to obtain a Position of Public Trust Clearance. Be able to pass a drug screening, criminal history, and credit checks. Must be a US Citizen or have permanent residence status (Green Card). Must have lived in the United States for the past 5 years. Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)

Security assessments
Risk management
Vulnerability scanning
Direct Apply
Posted about 1 month ago
AC

Salesforce Developer- hybrid in Pittsburgh, PA

A.C. CoyAnywhereFull-time
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Compensation$Not specified

The Salesforce Developer will be responsible for developing and customizing Salesforce applications and platforms. Key tasks include translating functional requirements into technical specifications, optimizing existing configurations, and troubleshooting issues. | Candidates must have an Associate Degree or higher in IT, MIS, Computer Science, or a related field, along with five years of experience as a Salesforce platform developer. A Salesforce Platform Developer I certification and proficiency in various Salesforce technologies are also required. | Overview Location: Hybrid, Pittsburgh, PA (candidates must be onsite 3-4 days a week) Job Type: Full Time / Permanent Work Authorization: “no C2C” or “no sponsorship” The A.C.Coy company has an immediate opening for a Salesforce Developer. In this role, you will be responsible for developing and customizing Salesforce applications and platforms. Responsibilities Translate functional requirements into technical requirements Optimize existing Salesforce configurations and develop new features Participate in solution design and apply/contribute to best practices Analyze and troubleshoot Salesforce issues Improve Salesforce processes and propose solutions based on Salesforce platform capabilities Estimate efforts and follow development lifecycle processes Perform data migration using Salesforce.com approved tool Create/maintain Salesforce documentation Build custom objects, fields, workflows, and validation rules in Salesforce Develop custom applications and perform unit testing using Salesforce.com Apex, Visualforce, Lightning/Aura Components, Force.com, Lightning Web Components (LWC), Lightning Design System (LDS), JavaScript, CSS, HTML, etc. Assist with each release cycle to implement and deploy new/updates Ensure the best possible quality of the application Provide Salesforce administration support Troubleshoot/resolve issues as they arise Communicate progress, issues, and recommendations to the management team Groom and refine the Salesforce product backlog, in liaison with stakeholders Take ownership of project work and developing client relationships (should be a confident self-starter) All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by the risk management program Qualifications Required Qualifications: Associate Degree or higher in IT, MIS, Computer Science, or related field Five (5) years of experience as a Salesforce platform developer One (1) year of experience providing Salesforce administration support Certified Salesforce Platform Developer I Proficiency with Salesforce.com Apex, Visualforce, Lightning/Aura Components, Force.com, Lightning Web Components (LWC), and Lightning Design System (LDS) Experience with Salesforce architecture and custom coding Familiarity developing on other cloud platforms, such as Microsoft Azure or Amazon Web Services 9 (concept knowledge) Active in the Salesforce community Preferred Qualifications: Experience with Financial Services Cloud Certified Salesforce Administrator

Salesforce
Apex
Visualforce
Lightning
Aura Components
Force.com
Lightning Web Components
JavaScript
CSS
HTML
Salesforce Administration
Data Migration
Troubleshooting
Solution Design
Salesforce Community
Financial Services Cloud
Direct Apply
Posted 5 months ago
AC

Telecommunications Specialist (Hybrid)

A.C. CoyAnywhereOther
View Job
Compensation$Not specified

The Telecommunications Specialist will provide technical support for WAN, LAN, VPN, and wireless environments. Responsibilities include managing network service requests, coordinating installations, and performing data analysis. | Candidates should have an Associate Degree and 3+ years of IT experience, or 5+ years of experience without a degree. Strong knowledge of network troubleshooting and customer service skills are essential. | Overview Tier One Technologies is seeking a Telecommunications Specialist to provide technical support to various initiatives and projects such as WAN, LAN, VPN, Wiring LAN Infrastructures, and Wireless Environment to our US Government client. This hybrid Contract-to-Hire position will be located in Raleigh, NC. SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT. Responsibilities Administer multiple network service requests to vendors providing network services using advanced Telecom Expense Management software. Schedule and coordinate network service installations based on project specifications. Report and track daily tasks in Excel spreadsheets. Work on ServiceNow tickets. Perform data analysis, capture, and review of metrics, and provide management reports as requested. Manage extraction of data from ServiceNow to create next-day reports of outages. Coordinate new upgrades and enhancements. Execute the circuit implementation & disconnect lifecycle of assigned orders related to new installs, migrations, and disconnects. Responsible for the ordering, tracking, and overall coordination required for circuit installations. Support and work with vendors on the day-to-day activities of the WAN escalations and assist in answering vendor calls. Use provisioning tools to process customer service orders and activate service. Understand all allied vendors and systems and processes from order submission to completion & troubleshooting. Maintain a keen understanding of all vendors SLAs. Pro-actively communicate progress, critical timelines, and delays/obstacles to Project Managers and Management and seek opportunities to improve processes Work with the ServiceNow ticketing system and vendor ticket reporting to ensure vendors resolve issues on time and close the requests on time Qualifications Associate Degree and 3+ years of IT work experience; or an additional 2 years of work experience can be substituted for the degree. 3+ years of applicable network experience and support. Strong knowledge of SD-WAN, data circuits and network troubleshooting. Experience with ServiceNow. Proficiency with MS Office Suite, especially Excel and Teams Trouble shooting knowledge of router, switch and modem connections and setup. Remote connections using VPN, Putty and or SSH. Prior T2 network support experience is a plus. Strong customer service experience as you will be instrumental in establishing customer relationships. Must be flexible and willing to work on-call, overnights and weekends as needed. Excellent organizational and communication skills. Must be able to obtain Public Trust Clearance. All candidates must be a US Citizen or have permanent residence status (Green Card). Candidate must have lived in the United States for the past 5 years. Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

Telecommunications
Network Support
SD-WAN
Data Circuits
Network Troubleshooting
ServiceNow
MS Office Suite
Excel
Customer Service
VPN
Putty
SSH
Router Setup
Switch Setup
Modem Connections
Organizational Skills
Communication Skills
Direct Apply
Posted 5 months ago
AC

IT Asset Visibility/ Security Engineer & Tanium Administrator (Hybrid)

A.C. CoyAnywhereOther
View Job
Compensation$Not specified

Implement cybersecurity and IT asset lifecycle management strategies to protect the organization’s digital network and assets. Administer and maintain the company’s Tanium environment, supporting a large network of end-user and server systems. | A degree in a relevant field is required, along with 8+ years of experience in cybersecurity and expertise in asset visibility solutions. Candidates must also have proven experience as a Tanium Administrator and possess relevant certifications. | Overview Tier One Technologies is looking for an IT Asset Visibility/ Security Engineer & Tanium Administrator to support our US Government client. This hybrid contract-to-hire position will be located in Falls Church, VA. SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT. Responsibilities Implement corporate cybersecurity and IT asset lifecycle management strategies to protect the organization’s digital network, connected assets, hosted applications, data, and users within the IT environment. Support business, financial, and retail operations. Administer and maintain the company’s Tanium environment, including infrastructure, applications, and user access, supporting a heterogeneous network of over 100,000 end-user and server systems. Guide the design and implementation of secure solutions and services across our business and IT support areas. Provide security architecture across a variety of applications or domains, including cloud computing, and assigned to project/initiatives of large size, complexity, and risk. Create successful configuration and implementation of security solutions to reduce risk. Develop actionable security blueprints, principles, models, designs, standards, and guidelines to ensure information technology architecture and support is consistent, usable, secure, and adds value to the business. Qualifications A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then 4 additional years of related experience 8+ years of experience in Cybersecurity. Expertise in asset visibility solutions toward IT hardware and software asset management security efforts. Extensive experience in IT asset lifecycle management, supporting both IT operations and security initiatives, including OS patching, application maintenance, vulnerability management, and security event investigation. Proven, enterprise-level experience as a Tanium Administrator, along with Tanium certification. Possession of one or more preferred certifications such as CISSP, CISA, CISM, GIAC, RHCE, CPTE, or CEH. Prior experience with Armis Centrix, Splunk, Windows and Linux system administration, and the use of AI tools for data analysis and business process improvement is desirable. Strong oral and written communication skills, ability to prepare and interpret flowcharts, ability to build & maintain schedules and step-by-step action plans. Must be a US Citizen or have permanent residence status (Green Card). Must be able to obtain a Position of Public Trust Clearance. Must be able to pass a drug screening, criminal history, and credit checks. Must have lived in the United States for the past 5 years. Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members).

Cybersecurity
IT Asset Lifecycle Management
Tanium Administration
Security Architecture
Vulnerability Management
Cloud Computing
Configuration Management
Data Analysis
Windows Administration
Linux Administration
Communication Skills
Flowchart Interpretation
Project Management
AI Tools
Risk Reduction
Security Solutions
Direct Apply
Posted 5 months ago

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