Abridge

Lead enterprise security strategy and team building focused on identities, endpoints, and SaaS applications. | 8+ years in enterprise security with 5+ years management and deep expertise in IAM, endpoint protection, cloud, and scripting. | About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role Want to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for an experienced and highly motivated Senior Manager, Enterprise Security to join our team as one of the first leaders on the Abridge Security team. In this role, you'll own the strategy, roadmap, and execution of enterprise security across the organization—securing the identities, endpoints, SaaS applications, and corporate infrastructure that our employees rely on every day. You'll build and lead a high-performing team while partnering closely with IT, Legal, Compliance, and People teams to deliver security that scales alongside rapid growth. This position requires deep expertise in identity and access management, endpoint protection, and corporate security architecture, paired with a builder's mindset and excellent communication skills to influence security culture across the organization. This is a greenfield opportunity to architect the way forward for Enterprise Security at Abridge. You will thrive here if you are passionate about building 0 → 1 and believe that enterprise security should reduce risk while empowering employees to do their best work. This is a hybrid role with a minimum of 3 days / week (MWF) in our San Francisco office. Please only apply if you are able to commit to this model and/or willing to relocate to San Francisco. What You’ll Do Own Enterprise Security Strategy: Define and drive the vision, roadmap, and execution of Abridge's enterprise security program—spanning identity, endpoint, SaaS, email, and corporate network security—ensuring capabilities scale with the organization Build and Lead the Team: Recruit, mentor, and develop a team of enterprise security engineers, setting the technical bar from day one and establishing engineering best practices that attract top talent Architect Identity and Access Management: Design, implement, and operate IAM and Zero Trust access controls, including SSO, MFA, authentication protocols, access lifecycle management, and identity governance across cloud and SaaS environments Secure the Endpoint Fleet: Own the strategy and tooling for endpoint detection and response (EDR), device management (MDM), and endpoint compliance, ensuring every device connecting to Abridge systems meets security standards Drive SaaS and Third-Party Security: Establish and operate programs for SaaS security posture management, shadow IT discovery, vendor security assessments, and third-party risk management to maintain control as the SaaS footprint grows Automate and Scale: Build production-grade automation for access reviews, onboarding/offboarding workflows, policy enforcement, and security operations—turning manual processes into reliable, code-driven systems Partner Cross-Functionally: Collaborate with IT, People, Legal, and Compliance teams to translate regulatory and business requirements into durable, automated technical controls that don't slow down the organization Lead Enterprise AI Security: Define and execute Abridge's strategy for securing corporate AI adoption end-to-end—from establishing governance frameworks and sanctioned tool inventories, to implementing technical controls around data loss prevention, prompt injection risks, and third-party AI vendor assessments—ensuring employees can leverage AI safely and at speed Define Build vs. Buy: Evaluate and select enterprise security tooling, making pragmatic build-vs-buy decisions that maximize coverage while minimizing complexity What You’ll Bring Depth of Experience: 8+ years in enterprise security, identity security, corporate security, or adjacent security engineering domains, with at least 5+ years in a management capacity Identity and Access Expertise: Strong hands-on depth in identity and access management, including SSO, OAuth/OIDC, SCIM, authentication protocols, access lifecycle management, and identity governance. You understand how to design and operate Zero Trust security architectures in modern enterprise environments Endpoint Security Proficiency: Experience designing and operating endpoint security programs at scale, including EDR, MDM, device compliance, and fleet management across macOS, Windows, and Linux Cloud and SaaS Fluency: Deep familiarity with securing cloud-native environments (GCP or AWS) and managing the security posture of a large, evolving SaaS estate. You understand the identity-centric nature of modern enterprise risk Engineering Mindset: Strong scripting and automation skills (Python, Go, or similar). You write clean, maintainable code and believe that manual processes are technical debt. Experience with infrastructure-as-code is a plus Cross-Functional Leadership: Demonstrated ability to partner with IT, HR, Legal, and Compliance to deliver security outcomes through influence, not mandates. You build tools and processes people actually enjoy using Communication and Executive Presence: Exceptional communicator who can translate complex security risks into clear business terms for audiences from engineers to executive leadership Pragmatic Execution: You have a bias for action and a knack for navigating ambiguity. You understand how to weigh security risks against business velocity, choosing solutions that empower employees while maintaining a strong security posture Bonus Points If… You have experience building or scaling an enterprise security function from 0 → 1 at a high-growth startup You have worked in a regulated industry such as healthcare, fintech, or life sciences and understand frameworks like HIPAA, SOC 2, or HITRUST You have experience applying Generative AI to enterprise security operations—whether for automating access reviews, triaging alerts, or scaling security awareness You are energized by enabling a fast-growing business to move quickly and securely, treating security as a platform service rather than a gate You participate in the security community via talks, papers, blogs, or open-source contributions Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. Paid Parental Leave: Generous paid parental leave for all full-time employees. Family Forming Benefits: Resources and financial support to help you build your family. 401(k) Matching: Contribution matching to help invest in your future. Personal Device Allowance: Tax free funds for personal device usage. Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. Compensation and Equity: Competitive compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Lead enterprise security strategy and execution focusing on identities, endpoints, and SaaS applications while building and managing a security team. | Requires 8+ years in enterprise security with 2+ years management and strong technical skills in IAM, endpoint security, cloud environments, and scripting. | About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role Want to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for an experienced and highly motivated Enterprise Security Manager to join our team as one of the first leaders on the Abridge Security team. In this role, you'll own the strategy, roadmap, and execution of enterprise security across the organization—securing the identities, endpoints, SaaS applications, and corporate infrastructure that our employees rely on every day. You'll build and lead a high-performing team while partnering closely with IT, Legal, Compliance, and People teams to deliver security that scales alongside rapid growth. This position requires deep expertise in identity and access management, endpoint protection, and corporate security architecture, paired with a builder's mindset and excellent communication skills to influence security culture across the organization. This is a greenfield opportunity to architect the way forward for Enterprise Security at Abridge. You will thrive here if you are passionate about building 0 → 1 and believe that enterprise security should reduce risk while empowering employees to do their best work. This is a hybrid role with a minimum of 3 days / week (MWF) in our San Francisco office. Please only apply if you are able to commit to this model and/or willing to relocate to San Francisco. What You’ll Do Own Enterprise Security Strategy: Define and drive the vision, roadmap, and execution of Abridge's enterprise security program—spanning identity, endpoint, SaaS, email, and corporate network security—ensuring capabilities scale with the organization Build and Lead the Team: Recruit, mentor, and develop a team of enterprise security engineers, setting the technical bar from day one and establishing engineering best practices that attract top talent Architect Identity and Access Management: Design, implement, and operate IAM and Zero Trust access controls, including SSO, MFA, authentication protocols, access lifecycle management, and identity governance across cloud and SaaS environments Secure the Endpoint Fleet: Own the strategy and tooling for endpoint detection and response (EDR), device management (MDM), and endpoint compliance, ensuring every device connecting to Abridge systems meets security standards Drive SaaS and Third-Party Security: Establish and operate programs for SaaS security posture management, shadow IT discovery, vendor security assessments, and third-party risk management to maintain control as the SaaS footprint grows Automate and Scale: Build production-grade automation for access reviews, onboarding/offboarding workflows, policy enforcement, and security operations—turning manual processes into reliable, code-driven systems Partner Cross-Functionally: Collaborate with IT, People, Legal, and Compliance teams to translate regulatory and business requirements into durable, automated technical controls that don't slow down the organization Lead Enterprise AI Security: Define and execute Abridge's strategy for securing corporate AI adoption end-to-end—from establishing governance frameworks and sanctioned tool inventories, to implementing technical controls around data loss prevention, prompt injection risks, and third-party AI vendor assessments—ensuring employees can leverage AI safely and at speed Define Build vs. Buy: Evaluate and select enterprise security tooling, making pragmatic build-vs-buy decisions that maximize coverage while minimizing complexity What You’ll Bring Depth of Experience: 8+ years in enterprise security, identity security, corporate security, or adjacent security engineering domains, with at least 2+ years in a management or team-lead capacity Identity and Access Expertise: Strong hands-on depth in identity and access management, including SSO, OAuth/OIDC, SCIM, authentication protocols, access lifecycle management, and identity governance. You understand how to design and operate Zero Trust security architectures in modern enterprise environments Endpoint Security Proficiency: Experience designing and operating endpoint security programs at scale, including EDR, MDM, device compliance, and fleet management across macOS, Windows, and Linux Cloud and SaaS Fluency: Deep familiarity with securing cloud-native environments (GCP or AWS) and managing the security posture of a large, evolving SaaS estate. You understand the identity-centric nature of modern enterprise risk Engineering Mindset: Strong scripting and automation skills (Python, Go, or similar). You write clean, maintainable code and believe that manual processes are technical debt. Experience with infrastructure-as-code is a plus Cross-Functional Leadership: Demonstrated ability to partner with IT, HR, Legal, and Compliance to deliver security outcomes through influence, not mandates. You build tools and processes people actually enjoy using Communication and Executive Presence: Exceptional communicator who can translate complex security risks into clear business terms for audiences from engineers to executive leadership Pragmatic Execution: You have a bias for action and a knack for navigating ambiguity. You understand how to weigh security risks against business velocity, choosing solutions that empower employees while maintaining a strong security posture Bonus Points If… You have experience building or scaling an enterprise security function from 0 → 1 at a high-growth startup You have worked in a regulated industry such as healthcare, fintech, or life sciences and understand frameworks like HIPAA, SOC 2, or HITRUST You have experience applying Generative AI to enterprise security operations—whether for automating access reviews, triaging alerts, or scaling security awareness You are energized by enabling a fast-growing business to move quickly and securely, treating security as a platform service rather than a gate You participate in the security community via talks, papers, blogs, or open-source contributions Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. Paid Parental Leave: Generous paid parental leave for all full-time employees. Family Forming Benefits: Resources and financial support to help you build your family. 401(k) Matching: Contribution matching to help invest in your future. Personal Device Allowance: Tax free funds for personal device usage. Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. Compensation and Equity: Competitive compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Build and evolve developer infrastructure and AI-assisted tooling to improve engineering velocity. | Strong experience with CI/CD tooling, agentic frameworks, cloud environments (AWS/GCP), and improving developer experience with AI. | About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role Abridge's platform is scaling fast alongside our expanding customer base and product growth. We're building a new agentic engineering team — one of our top company priorities — reporting directly to our CTO. We're looking for Engineers to help build the agentic infrastructure every engineer at Abridge relies on. You'll work at the intersection of AI tooling, CI/CD and developer experience — building the internal systems and agents that power how we develop and ship software. As an early member of this team, you'll tackle high-impact, high-ambiguity problems spanning CI/CD pipelines, MCP servers, and AI agents. Your work will directly shape how engineers build and deploy across Abridge. This is a rapidly-evolving role that sits at the intersection of AI, developer experience, platform engineering, and healthcare. This is a hybrid role with a minimum of 3 days / week (MWF) in our San Francisco office. Please only apply if you are able to commit to this model and/or willing to relocate to San Francisco. What You’ll Do Build and evolve developer infrastructure: Own CI/CD systems, build tooling, and developer platforms that improve velocity and reliability across engineering. Drive measurable improvements in build/test times, deployment frequency, and onboarding experience. Design and implement agentic workflows: Build MCP servers, autonomous agents, and AI-assisted tooling that embed AI deeply into the development lifecycle. Help teams integrate these tools effectively into their day-to-day work. Own the developer experience: Improve the end-to-end developer journey — from local development and testing to deployment and observability. Identify and eliminate friction, treating internal engineers as your customers. Drive technical excellence: Bring strong systems thinking to architecture and tooling decisions that improve developer ergonomics, feedback loops, and development velocity. Evaluate and adopt AI tooling: Stay current on AI-powered development tools and guide adoption across the engineering org to deliver measurable productivity gains. What You’ll Bring Strong experience building and evolving CI/CD systems and build tooling (e.g., Bazel, Buck, GitHub Actions, Buildkite, CircleCI). Hands-on experience with agentic frameworks, MCP servers, LLM tooling, or AI-assisted development workflows. Experience improving developer experience across local development, CI/CD pipelines, internal tooling, and developer workflows. Familiarity with production systems in public cloud environments (AWS, GCP, or similar). Experience with containerized environments, Kubernetes, and modern infrastructure tooling (e.g., ArgoCD, Istio, Atmos). Strong track record of leveraging AI tools and workflows to materially improve engineering velocity and operational efficiency. Strong communication skills and ability to collaborate across teams and functions. Genuine passion for Abridge's mission to improve healthcare in America and across the world. Bonus Points if... You've built or contributed to an internal developer platform (IDP) at scale. You have experience with multi-agent orchestration (LangGraph, LangChain, or similar). You've worked in regulated industries or healthcare environments. Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. Paid Parental Leave: Generous paid parental leave for all full-time employees. Family Forming Benefits: Resources and financial support to help you build your family. 401(k) Matching: Contribution matching to help invest in your future. Personal Device Allowance: Tax free funds for personal device usage. Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. Compensation and Equity: Competitive compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Lead a data science team to implement data strategy and partner across functions to influence product and technical frameworks. | MS or PhD in quantitative field with over 12 years in data science and strong programming skills. | About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role As the Director of Data Science at Abridge you will be responsible for building a world-class data team, implementing a comprehensive data strategy that can help democratize data in the age of AI and use data to drive actionable insights. We’re looking for a leader who has high-agency, strong taste, and wants to make a high impact while growing our U.S. based team. This role is crucial to our company as the data science team will serve as a central resource to provide insight and clarity while speeding up decision making. Your key cross-functional partners will include our Product, Engineering and Science teams, as well as our commercial and finance teams to ultimately help guide our decision making. What You’ll Do As the leader of our data science function, you’ll be responsible for: Build and manage a world-class team of data scientists, providing guidance, mentorship and high standards while growing the team Foster a high impact and collaborative team culture, focused on having agency, providing clarity of thinking to the organization and pride in authorship Drive product strategy through data-driven insights across our growing product portfolio, including user behavior analysis, deep-dives into product performance metrics, causal inference experimentation Partner with our product, strategy, and research teams to develop sophisticated ROI frameworks for our customers, ingesting real-time data and demonstrating impact Collaborate with our world-class research team on models and model evaluation, including shaping our model evaluation frameworks, production performance monitoring, and defining quality metrics that matter clinically Effectively communicate our data strategy, complex analyses and key insights to cross-functional partners including the executive team Structure the company’s data strategy, working closely with our Data Engineering team to identify gaps in data sources, ingest internal & external data, and structure that data for optimal use across the company Make critical technical infrastructure decisions for the data organization, including tooling choices, build vs buy tradeoffs for analytics platforms, and setting technical standards that enable the team to move fast without creating technical debt Build the data science org of the future, incorporating the current and soon-to-come best practices in order to utilize AI to speed up data ingestion and insight generation What You’ll Bring MS or PhD in quantitative field (statistics, mathematics, computer science, physics, or related) 12+ years in data-science or analytics, especially in product-facing roles where you had to drive impact by using data to shape product strategy, goal setting and execution Depth of experience using Python, R, SQL for large-scale analytics Comfort building data capabilities from the earliest stages through rapid growth, including interfacing closely with data engineering and machine learning Experience with data visualization tools, both BI tools (e.g. Tableau, Looker, Sigma) and code-based tools (e.g. Seaborn, ggplot2) Excellent communicator capable of effectively delivering quantitative findings to non-technical stakeholders in a clear and compelling fashion. A strong leader who is able to help build great teams, drive urgency in execution while ensuring we prioritize appropriately in a rapid growth environment Bonus Points Knowledge of healthcare settings, electronic health records (EHR), and healthcare billing Experience diving into / shaping Analytics Engineering (recruiting & supporting) We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you. Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. Paid Parental Leave: Generous paid parental leave for all full-time employees. Family Forming Benefits: Resources and financial support to help you build your family. 401(k) Matching: Contribution matching to help invest in your future. Personal Device Allowance: Tax free funds for personal device usage. Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. Compensation and Equity: Competitive compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Design, build, and scale healthcare integrations using FHIR and REST APIs while collaborating with cross-functional teams and ensuring high performance and security. | At least 5 years launching business-critical integrations, 2 years Epic integration experience, proficiency in NodeJS, TypeScript, Google Cloud Platform, and strong communication skills. | About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role We’re looking for Senior Integrations Engineers to join our growing team! This role is instrumental in supporting our expansion in our hyper growth phase. You’ll play a key role in designing, building, and scaling our integrations powering our product. You’ll work alongside our engineers, implementation specialists, support, and product managers to build real-time and batch data integrations with our partners and clients. What You’ll Do Scale up our business by designing, building, and supporting our integrations and infrastructure Build robust healthcare integrations without compromising security, privacy, or quality. These integrations will leverage technology standards using REST-like APIs, healthcare standards such as FHIR, and other third-party APIs. Collaborate closely with our health system customers to deploy, troubleshoot, and support integrations. Be comfortable engaging with external partners and stakeholders. Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security Advocate for high standards; make quality-of-life improvements to the codebase; add documentation and share knowledge; and help limit the growth of technical debt Build deep user empathy and maintain a user-centric mindset Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines, including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company What You’ll Bring 5+ years of experience launching business-critical integrations with large enterprises 2+ years of Epic Integration experience launching embedded and external apps in Hyperspace/Haiku/Rover Experience with integrating via FHIR APIs and working with Smartlinks Experience working with REST APIs, OAuth2.0, mTLS Excitement about working on our tech stack, which include NodeJS/TypeScript and Google Cloud Platform Passionate about working in healthcare integrations Ability to act with autonomy & self-direction while working well in a team environment Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly Comfortable with working across domains and languages with a curiosity to experiment & learn new things Strong communication with internal and external stakeholders Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. Paid Parental Leave: Generous paid parental leave for all full-time employees. Family Forming Benefits: Resources and financial support to help you build your family. 401(k) Matching: Contribution matching to help invest in your future. Personal Device Allowance: Tax free funds for personal device usage. Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. Compensation and Equity: Competitive compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Design, build, and support scalable healthcare data integrations using REST APIs and healthcare standards, collaborating with internal teams and external partners to ensure secure, high-quality, and performant integration solutions. | 5+ years of experience with business-critical integrations, proficiency with REST-like APIs, OAuth2.0, mTLS, and familiarity with NodeJS/TypeScript and Google Cloud Platform, plus willingness to work onsite 3x weekly. | About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role We’re looking for Senior Integrations Engineers to join our growing team! This role is instrumental in supporting our expansion in our hyper growth phase. You’ll play a key role in designing, building, and scaling our integrations powering our product. You’ll work alongside our engineers, implementation specialists, support, and product managers to build real-time and batch data integrations with our partners and clients. What You’ll Do Scale up our business by designing, building, and supporting our integrations and infrastructure Build robust healthcare integrations without compromising security, privacy, or quality. These integrations will leverage technology standards using REST-like APIs, healthcare standards such as FHIR and HL7v2, and other third-party APIs. Collaborate closely with our health system customers to deploy, troubleshoot, and support integrations. Be comfortable engaging with external partners and stakeholders. Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security Advocate for high standards; make quality-of-life improvements to the codebase; add documentation and share knowledge; and help limit the growth of technical debt Build deep user empathy and maintain a user-centric mindset Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines, including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company What You’ll Bring 5+ years of experience launching business-critical integrations with large enterprises Experience working with technologies REST-like APIs, OAuth2.0, mTLS Excitement about working on our tech stack, which include NodeJS/TypeScript and Google Cloud Platform Passionate about working in healthcare integrations Ability to act with autonomy & self-direction while working well in a team environment Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly Comfortable with working across domains and languages with a curiosity to experiment & learn new things Strong communication with internal and external stakeholders Nice to Have 2+ years of experience working with healthcare data integrations Experienced in delivering integrations with EHRs like Oracle Health/Cerner and others Familiarity with one or more of the following technologies: FHIR, HL7, X12 Must be willing to work from our SF or NY office at least 3x per week (Relocation assistance is available for candidates willing to move to San Francisco or New York) This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees. Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. Paid Parental Leave: 16 weeks paid parental leave for all full-time employees. 401k and Matching: Contribution matching to help invest in your future. Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more. Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment. Compensation and Equity: Competitive compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Design, build, and support scalable healthcare integrations using REST APIs and healthcare standards, collaborating with internal teams and external partners. | 5+ years of experience with enterprise integrations, proficiency with REST APIs, OAuth2.0, and TypeScript/NodeJS, strong communication skills, and willingness to work hybrid onsite. | About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role We’re looking for Senior Integrations Engineers to join our growing team! This role is instrumental in supporting our expansion in our hyper growth phase. You’ll play a key role in designing, building, and scaling our integrations powering our product. You’ll work alongside our engineers, implementation specialists, support, and product managers to build real-time and batch data integrations with our partners and clients. What You’ll Do • Scale up our business by designing, building, and supporting our integrations and infrastructure • Build robust healthcare integrations without compromising security, privacy, or quality. These integrations will leverage technology standards using REST-like APIs, healthcare standards such as FHIR and HL7v2, and other third-party APIs. • Collaborate closely with our health system customers to deploy, troubleshoot, and support integrations. Be comfortable engaging with external partners and stakeholders. • Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security • Advocate for high standards; make quality-of-life improvements to the codebase; add documentation and share knowledge; and help limit the growth of technical debt • Build deep user empathy and maintain a user-centric mindset • Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines, including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company What You’ll Bring • 5+ years of experience launching business-critical integrations with large enterprises • Experience working with technologies REST-like APIs, OAuth2.0, mTLS • Excitement about working on our tech stack, which include NodeJS/TypeScript and Google Cloud Platform • Passionate about working in healthcare integrations • Ability to act with autonomy & self-direction while working well in a team environment • Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly • Comfortable with working across domains and languages with a curiosity to experiment & learn new things • Strong communication with internal and external stakeholders Nice to Have • 2+ years of experience working with healthcare data integrations • Experienced in delivering integrations with EHRs like Oracle Health/Cerner and others • Familiarity with one or more of the following technologies: FHIR, HL7, X12 Must be willing to work from our SF or NY office at least 3x per week (Relocation assistance is available for candidates willing to move to San Francisco or New York) This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: • Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees. • Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. • Paid Parental Leave: 16 weeks paid parental leave for all full-time employees. • 401k and Matching: Contribution matching to help invest in your future. • Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. • Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more. • Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment. • Compensation and Equity: Competitive compensation and equity grants for full time employees. • ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Lead and scale the design organization, define and execute design strategy across products, build design teams, and collaborate cross-functionally to deliver user-centric AI-powered healthcare products. | 7+ years product design experience with 3+ years leadership, proven SaaS product design leadership, expertise in complex data-heavy applications, AI/ML product experience, and ability to scale design teams. | About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role We're seeking a Senior Product Design Manager to lead and scale our design organization during a critical growth phase. You'll own the end-to-end design strategy across our product portfolio, from our core documentation platform to new ventures in risk adjustment, prior authorization, and clinical intelligence. This role is perfect for a design leader who thrives in complex environments, can translate intricate workflows into elegant solutions, and understands how to build products that create genuine switching costs through exceptional user experience. You'll report directly to the VP of Product and partner closely with engineering, clinical, and go-to-market teams to deliver products that our users love and our buyers can't live without. What You’ll Do Drive Strategic Design Vision Define and execute the design strategy across multiple products and surfaces (mobile, desktop, API integrations) Create design principles that balance "invisible intelligence" with user control and transparency Build design moats that make our products irreplaceable through personalization, workflow integration, and network effects Establish how design can accelerate our three strategic priorities: defending our core, extending value beyond documentation, and diversifying revenue streams Lead Product Design Design for complex multi-stakeholder environments where buyers (CFOs, CIOs) differ from end users Create coherent experiences across different EHR integrations and technical constraints Develop information architecture for data-dense, real-time applications Design AI-powered features that build trust through radical transparency Balance speed of delivery with quality in a fast-moving, competitive market Build and Scale the Design Organization, Including User Research Grow and mentor a world-class design team (currently 3, scaling to 15+) Start User Research Organization Establish design systems and processes that enable autonomous teams Foster a culture of customer obsession, rapid iteration, and measurable impact Partner with recruiting to attract top talent in a competitive market Drive Cross-functional Excellence Partner with product and engineering to shape product strategy and roadmap Collaborate with sales and customer success to understand enterprise customer needs Work with clinical teams to translate complex domain requirements into intuitive experiences Influence without authority across a highly matrixed organization Measure and Communicate Impact Define design metrics that connect to business outcomes (adoption, retention, revenue) Build the case for design investment through clear ROI demonstration Present design strategy and progress to executive team and board Champion user needs while balancing technical constraints and business requirements What You’ll Bring 7+ years of product design experience, with 3+ years in leadership roles Proven track record leading design for consumer-grade or B2B SaaS products Operational execution: urgency and speed of delivery Experience scaling design teams from 5 to 15+ people Deep expertise in designing complex, data-heavy applications Track record of shipping AI/ML-powered products that users trust Experience with multi-surface design (mobile, desktop, APIs, integrations) Excellence in information architecture and interaction design for complex workflows Experience creating and scaling design systems across multiple products Strong portfolio demonstrating impact on business metrics Ability to thrive in ambiguity and drive clarity for your team Bonus Points If… Background in products with real-time data processing and display Experience with voice interfaces or conversation-based products Track record in two-sided marketplaces or multi-stakeholder platforms Experience with products requiring deep third-party integrations Background in companies that have scaled from $100M to $1B+ revenue Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees. Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. Paid Parental Leave: 16 weeks paid parental leave for all full-time employees. 401k and Matching: Contribution matching to help invest in your future. Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more. Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment. Compensation and Equity: Competitive compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Lead partner success efforts by building relationships with clinicians, driving product adoption and expansion, and collaborating cross-functionally to improve customer outcomes. | Requires 5+ years in customer/partner success leadership, experience with enterprise health systems, strong communication skills, technical aptitude, and ability to manage multiple client relationships. | Location Pittsburgh-Hybrid Employment Type Full time Location Type Remote Department CommercialPartner ExperiencePartner Success - Key Compensation • $135.4K – $143.4K • Offers Equity • $27.1K – $28.7K Bonus Compensation is market-based and reflects the cost of labor across different U.S. geographic locations. The listed salary range corresponds to our lowest and highest geographic markets. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role As a Partner Success Director at Abridge, you will play a vital role in ensuring the satisfaction, adoption, and expansion of our solutions within our customers. You will be a core member of the commercial team and work closely with clinicians, administrators, and key stakeholders to understand their needs, provide ongoing support and guidance, and drive the successful utilization and expansion of our products and services. What You’ll Do • Clinician Success: • Build and maintain strong relationships with clinicians and healthcare professionals across enterprise customers. • Act as a trusted advisor to clinicians, offering guidance and best practices to enhance their productivity, efficiency, and patient outcomes. • Understand user workflows, pain points, and objectives to align our solutions with their needs. • Provide product training and onboarding support to clinicians, ensuring a smooth transition and optimal utilization of our solutions. • Proactively identify and address any issues or concerns raised by clinicians, collaborating with internal teams to provide timely resolutions. • Monitor and track clinician satisfaction and adoption rates, proactively identifying opportunities for improvement and driving engagement initiatives. • Customer Expansion: • Collaborate with the sales team to identify expansion opportunities with existing customers, outlining goals, milestones, and action plans. • Conduct regular business reviews with key stakeholders to assess product performance, user feedback, and identify opportunities for additional value-add solutions. • Present new features, upgrades, and solutions to clients, highlighting their potential benefits and ROI. • Track customer expansion metrics and contribute to revenue growth targets. • Partner Success Advocacy: • Support all clinician users and serve as the voice of the customer internally, sharing insights, feedback, and success stories to drive product and service improvements. • Collaborate with cross-functional teams, including sales, marketing, and product, to deliver a seamless customer experience. • Contribute to the development of partner success resources, such as knowledge bases, training materials, and partner success stories. What You’ll Bring • Proven experience as a Customer/Partner Success Director or Customer Success/Partner Manager • 5+ years of experience working in or with enterprise health systems • Strong understanding of the healthcare ecosystem, including the dynamics and challenges faced by large health enterprises and clinicians. • Excellent communication and interpersonal skills, with the ability to build trust and establish rapport with clinicians and stakeholders at all levels. • Technical aptitude and ability to quickly understand and effectively communicate complex software solutions. • Strong problem-solving skills, with a proactive and results-oriented mindset. • Ability to multitask and manage multiple client relationships simultaneously. • Familiarity with CRM software and customer success tools is a plus. • Strong organizational and project management capabilities. • **This role requires up to 20% travel*** • **This role must be based in Pittsburgh*** Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: • Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees. • Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. • Paid Parental Leave: 16 weeks paid parental leave for all full-time employees. • 401k and Matching: Contribution matching to help invest in your future. • Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. • Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more. • Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment. • Compensation and Equity: Competitive compensation and equity grants for full time employees. • ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. Compensation Range: $135.4K - $143.4K

Provide timely and accurate customer support, troubleshoot issues, communicate user feedback to teams, and maintain detailed CRM records. | 2+ years in customer service support, strong communication and organizational skills, experience with CRM tools, and ability to work in a fast-paced environment. | About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role At Abridge, trust is our currency. We are committed to delivering exceptional products, services, and experiences to our customers. We are looking for highly motivated Customer Support Specialists to join our rapidly growing team and play a key role in scaling our customer support team. We take our user experience and happiness seriously and consider the Support Team essential to the company’s success. In this role, you’ll set the standard for what incredible customer experience looks like at Abridge with both our enterprise and individual customers. You’ll be responsible for responding to customers with care and accuracy while helping build our support department to meet the growing demands of our business. What You'll Do Delight our Abridge users (and co-workers!) every day by providing timely support in troubleshooting problems and answering questions Provide user feedback to our product and operational teams to identify pain points and advocate for the user experience Navigate our CRM tool to communicate with users, appropriately track contacts and resolutions for data analysis Dig deep and be curious about solving complex issues What You'll Bring Have a 2+ year track record as Tier 1 or Lead in a Customer Service Support role, ideally in a technology support focused team Love interacting with our customers and are happy to work hard Great spoken/written communication skills and ability to explain technical troubleshooting in easy to understand manner Extremely organized. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality Can work with speed and are results driven Thrive in a fast-paced environment and willing to roll with the punches Possess excellent computer skills and comfortable with technology Ideally, You Have Familiarity with systems requiring strict adherence to privacy and security protocols (Healthcare is a plus!) Worked in CRM/Ticketing systems with rigorous tracking This is a remote full-time, hourly role with a schedule of Monday through Friday, 12:00 PM - 9:00 PM EST. The hourly rate for this role is based on geographic location and ranges as follows: Geo 1: $48/hour Geo 2: $43/hour Geo 3: $41/hour Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees. Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. Paid Parental Leave: 16 weeks paid parental leave for all full-time employees. 401k and Matching: Contribution matching to help invest in your future. Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more. Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment. Compensation and Equity: Competitive compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Provide timely and accurate customer support, troubleshoot issues, track contacts in CRM, and advocate for user experience improvements. | 2+ years in customer support, strong communication skills, experience with CRM tools, ability to manage multiple priorities, and comfort with technology. | About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role At Abridge, trust is our currency. We are committed to delivering exceptional products, services, and experiences to our customers. We are looking for highly motivated Customer Support Specialists to join our rapidly growing team and play a key role in scaling our customer support team. We take our user experience and happiness seriously and consider the Support Team essential to the company’s success. In this role, you’ll set the standard for what incredible customer experience looks like at Abridge with both our enterprise and individual customers. You’ll be responsible for responding to customers with care and accuracy while helping build our support department to meet the growing demands of our business. What You'll Do Delight our Abridge users (and co-workers!) every day by providing timely support in troubleshooting problems and answering questions Provide user feedback to our product and operational teams to identify pain points and advocate for the user experience Navigate our CRM tool to communicate with users, appropriately track contacts and resolutions for data analysis Dig deep and be curious about solving complex issues What You'll Bring Have a 2+ year track record as Tier 1 or Lead in a Customer Service Support role, ideally in a technology support focused team Love interacting with our customers and are happy to work hard Great spoken/written communication skills and ability to explain technical troubleshooting in easy to understand manner Extremely organized. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality Can work with speed and are results driven Thrive in a fast-paced environment and willing to roll with the punches Possess excellent computer skills and comfortable with technology Ideally, You Have Familiarity with systems requiring strict adherence to privacy and security protocols (Healthcare is a plus!) Worked in CRM/Ticketing systems with rigorous tracking **This is a remote full-time, hourly role with a schedule of Monday through Friday, 6:00 AM - 3:00 PM EST through the end of this year, and shift to 6:00 AM - 5:00 PM EST 4X a week beginning on 1/1/2026. The hourly rate for this role is based on geographic location and ranges as follows: Geo 1: $48/hour Geo 2: $43/hour Geo 3: $41/hour Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees. Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. Paid Parental Leave: 16 weeks paid parental leave for all full-time employees. 401k and Matching: Contribution matching to help invest in your future. Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more. Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment. Compensation and Equity: Competitive compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Lead and manage strategic healthcare technology implementations, coordinate cross-functional teams, communicate with stakeholders, manage risks, and ensure successful project delivery. | 3+ years project management experience focused on software deployment in B2B healthcare, excellent communication, organizational skills, ability to manage multiple priorities, and experience with electronic record systems. | About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role As an Implementation Manager - Strategic Accounts at Abridge, you will play a critical role in ensuring the successful deployment and implementation of Abridge products and services with our customers. You will be the primary point of contact for our valued partners and you will be the driving force behind seamless project execution. You’ll use your exceptional communication skills as you work closely with internal and external stakeholders to deliver projects on time, while exceeding the needs and expectations of our users. Ideally, you thrive in a startup environment, specifically with a culture that’s built on seeing obstacles as opportunities, having a bias toward execution, being a little nerdy and perpetually curious, and helping teammates succeed. What You'll Do Lead customer implementations and serve as the primary point of contact for Abridge's partners during their initial deployments. Be the person who instills confidence + trust in our partners and team, drives on-time implementations with high NPS, and ensures our pilots convert to full enterprise partnerships. Own the creation, coordination, and execution of project plans, in collaboration with internal and external cross-functional teams. Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live stabilization. Identify and manage project risks and issues, and develop contingency plans as needed. Set the standard for what incredible communication looks like. Communicate project progress and issues to internal and external stakeholders in a timely and transparent manner. Develop and execute against comprehensive testing plans with our most strategic partners, including tracking all issues, triaging, and driving towards daily testing goals. Collaborate with support and operational management to identify and implement areas for process and tool improvements in a dynamic and growing environment. Participate in the creation of repeatable processes that will scale with the growing number of concurrent implementations our team will need to support. What You'll Bring Have a track record of driving successful healthcare technology implementation projects from initiation to completion. Excel at communication and can synthesize information in a concise way. Are extremely organized and detail oriented. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality. Can work with speed and are results driven. You seek continuous process improvement, driven by efficiency. Your role will involve rapid decision-making, quick execution, and maintaining an unwavering commitment to precision and quality in every aspect of implementation. Build strong relationships with various stakeholders at our partner sites, to ensure a long lasting partnership. Have the ability to smell smoke and escalate early, with proposed solutions. Are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action. Have 3+ years of experience in project management, with a focus on software deployment and implementation at B2B companies. Experience implementing electronic record systems and leading through build and testing phases. (Epic is a definite plus.) Bonus points if... Familiarity with systems requiring strict adherence to privacy and security protocols. Knowledge of tiered support organizations and escalation protocols. ***This role requires up to 20% travel*** ***This role must be based in the Pacific time zone*** We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you. Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees. Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. Paid Parental Leave: 16 weeks paid parental leave for all full-time employees. 401k and Matching: Contribution matching to help invest in your future. Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more. Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment. Compensation and Equity: Competitive compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

As a Staff Product Designer, you will shape the product experience at Abridge, tackling complex design challenges and advocating for design excellence. You will collaborate with cross-functional partners to create intuitive user experiences that enhance clinical workflows. | Candidates should have 7-12+ years of experience in impactful product design, ideally with a background in AI/ML products. Strong communication skills and a collaborative spirit are essential, along with a proven track record of leading design initiatives. | About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. As our Staff Product Designer, you won't just be designing software. You'll be redesigning the future of healthcare delivery. You'll create experiences that give clinicians back time, reduce cognitive load, and enable doctors to give their patients undivided attention again. Healthcare is broken in ways most people don't see. Clinicians spend up much of their time on administrative tasks, leading to unprecedented burnout rates and compromised patient care. The current state of clinical documentation forces doctors to choose between looking at their patients or looking at their computers. This role is for someone who dreams big and can reimagine experiences. You'll be working on problems that have never been solved before, in an industry where design decisions impact human lives and wellbeing. What You'll Do: As our Staff Product Designer, you’ll shape the product experience at Abridge, setting a high bar for taste, clarity, and strategic thinking across initiatives that directly impact clinicians, patients, and care teams. You’ll collaborate deeply with cross-functional partners, immerse yourself in the complexity of clinical workflows, and bring structure and empathy to ambiguous problems. Whether you’re prototyping new ideas or refining existing features, you’ll advocate for design excellence at every stage of the product lifecycle. Simplify the Complex: Tackle our most challenging and ambiguous design and customer problems, transforming complex clinical workflows and AI capabilities into intuitive and delightful user experiences. Elevate Our Craft and Establish Design Standards Push the boundaries of visual and interaction design. You have an extremely strong command of design principles, motion, and prototyping, ensuring every pixel and interaction is meticulously considered and executed to perfection. Lead End-to-End Design Execution: Design for today’s needs and tomorrow’s challenges, translating early ideas into concrete, high-fidelity designs, prototypes, and user flows. No task is too small or too large when it comes to building exceptional products. Champion User-Centered Design: Advocate passionately for our users,clinicians who rely on our product daily. Engage in user research, synthesize insights, and ensure that every design decision is rooted in a deep understanding of their needs and pain points. What You'll Bring: 7-12+ years of experience shipping impactful product design in complex domains. Bonus points for AI experience. A proven track record of leading significant design initiatives from concept to launch, demonstrating measurable impact on user experience and business outcomes. A high craft bar that you consistently meet and exceed. You sweat the details and inspire others to do the same. Exceptional communication, presentation, and storytelling skills that enable you to articulate design rationale and influence stakeholders at all levels. A highly collaborative spirit and a low ego, with a genuine desire to learn, teach, and grow with a fast-paced, high-performing team. Ideally, you’d have experience with: AI/ML products Consumer mobile Enterprise product experience This is a hybrid role - you must be based out of New York or San Francisco or willing to relocate. Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees. Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. Paid Parental Leave: 16 weeks paid parental leave for all full-time employees. 401k and Matching: Contribution matching to help invest in your future. Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more. Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment. Compensation and Equity: Competitive compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.