ABM US

Lead and manage client implementation projects, ensuring seamless deployment and high client satisfaction, while overseeing team performance and process improvements. | Bachelor's degree in a related field, 7+ years in project/client success management, 4+ years leading technical teams, and experience with enterprise deployment strategies. | Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits 2026 Recruiting Flyer - Staff & Mgmt Position Job Summary: The Senior Manager of Client Success will lead a team of implementation specialists, ensuring the seamless deployment of technical solutions across various industries served by ABM Industries. This role is responsible for managing the entire implementation lifecycle—from onboarding new clients to final deployment and handoff—while ensuring high levels of client satisfaction and operational efficiency. Success in this role requires strong project management expertise, leadership skills, and the ability to manage a hybrid workforce (remote and in-office). The ideal candidate has a deep understanding of implementation challenges, client relationship management, and process optimization to drive scalable and repeatable success. This role requires up to 30% travel to client sites and company locations to support project implementations, client meetings, and on-site deployments. Key Responsibilities Develop and maintain customized implementation plans tailored to each industry group’s unique requirements. Oversee the execution of implementation projects, ensuring strict adherence to scope, budget, and timelines while working closely with clients and solution specialists. Collaborate with cross-functional teams—including sales, product management, engineering, and support—to address implementation challenges and ensure seamless integration. Serve as the primary point of contact for clients throughout the implementation phase, providing strategic guidance, pre/post deployment support, and issue resolution. Travel up to 30% to client sites for project kickoffs, on-site support, and stakeholder engagements. Build and maintain strong client relationships to ensure satisfaction and foster long-term partnerships. Gather and analyse client feedback to continuously refine implementation strategies and improve outcomes. Ensure a smooth product support transition, document stakeholder sign-offs, and validate completion criteria. Develop, refine, and implement standardized processes and best practices to improve efficiency and consistency in execution. Leverage data and analytics to identify trends and drive continuous improvements in implementation performance. Ensure all implementation activities comply with relevant regulations, industry standards, and company policies. Conduct quality checks and audits to maintain high standards of service delivery. Build and manage an effective highly skilled team by recruiting, training and coaching employees, communicating job expectations and goals, succession planning, and appraising their performance. Provide strong leadership, motivating, mentoring, building trust and developing team members for maximum performance aligned to ABM core values in a distributed and remote working environment. Provide project priority direction and task delegation for the team and ensure deadlines are met and on budget in a complex dynamic environment Monitor performance, provide ongoing feedback, and foster professional growth within the team. Coordinate resource allocation and scheduling to ensure project deadlines are met. Qualifications – Education & Experience Bachelor’s degree in business, technology, project management, or a related field (Master’s preferred). 7+ years of experience in project management, client success, or technical solution implementation. Project management certification (PMP, or similar) is strongly preferred. 4+ years of leadership experience managing technical teams, preferably in a remote/hybrid work environment. Strong understanding of technical solutions, enterprise deployment strategies, and industry-specific implementation challenges. Proven ability to drive process improvements and operational efficiencies. Excellent problem-solving skills, data-driven decision-making, and strategic thinking. Strong communication, negotiation, and relationship management skills.

Perform cleaning and maintenance of facilities following safety and procedural standards. | No formal experience required, but customer service and basic cleaning skills are preferred. | Job Summary Details: Pay: $21.45 per hour The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Schedule: Monday - Friday 5:00pm - 1:00pm The Cleaner provides the cleaning and upkeep of an assigned area. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) Basic Qualifications: • Must be 18 years of age or older • No experience required and on the job training provided • No high school diploma, GED or college degree required Preferred Qualifications: • Customer service experience • 1 year of similar work experience Responsibilities: • Clean and maintain buildings/facilities • Follows procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures • Notify Manager concerning the need for minor or major repairs or additions to building operating systems • Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. • Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities • Clean and dust furniture, fixtures, floors, ceilings, walls, machines, and equipment • Move cabinets, boxes, furniture, crates and equipment to clean areas, either manually or by using hand trucks • Clean interior partition glass, windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees • Wash and replace blinds • Gather and empty trash • Sweep walks, rake leaves, cut grass, remove snow or perform other incidental seasonal tasks • Wipe and clean tabletops, chairs, and equipment in food areas • Service, clean, and supply restrooms A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 92S, 92Y, LS, DC

Perform cleaning and upkeep of assigned areas including floors, furniture, fixtures, and restrooms, while following safety and quality procedures. | Must be 18+, no experience or education required, on-the-job training provided, preferred 1 year similar experience. | Job Summary Details: The Cleaner provides the cleaning and upkeep of an assigned area. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) Basic Qualifications: • Must be 18 years of age or older • No experience required and on the job training provided • No high school diploma, GED or college degree required Preferred Qualifications: • Customer service experience • 1 year of similar work experience Responsibilities: • Clean and maintain buildings/facilities • Follows procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures • Notify Manager concerning the need for minor or major repairs or additions to building operating systems • Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. • Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities • Clean and dust furniture, fixtures, floors, ceilings, walls, machines, and equipment • Move cabinets, boxes, furniture, crates and equipment to clean areas, either manually or by using hand trucks • Clean interior partition glass, windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees • Wash and replace blinds • Gather and empty trash • Sweep walks, rake leaves, cut grass, remove snow or perform other incidental seasonal tasks • Wipe and clean tabletops, chairs, and equipment in food areas • Service, clean, and supply restrooms A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 92S, 92Y, LS, DC

Leading culinary operations, menu creation, staff training, and cost management. | Extensive culinary experience, leadership skills, and operational management in hospitality. | TBD

Clean and maintain assigned buildings and facilities following safety and quality standards. | Must be 18+, no experience or education required, on-the-job training provided, customer service experience preferred. | Job Summary Details: The Cleaner provides the cleaning and upkeep of an assigned area. Payrate $20.25 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) Basic Qualifications: • Must be 18 years of age or older • No experience required and on the job training provided • No high school diploma, GED or college degree required Preferred Qualifications: • Customer service experience • 1 year of similar work experience Responsibilities: • Clean and maintain buildings/facilities • Follows procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures • Notify Manager concerning the need for minor or major repairs or additions to building operating systems • Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. • Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities • Clean and dust furniture, fixtures, floors, ceilings, walls, machines, and equipment • Move cabinets, boxes, furniture, crates and equipment to clean areas, either manually or by using hand trucks • Clean interior partition glass, windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees • Wash and replace blinds • Gather and empty trash • Sweep walks, rake leaves, cut grass, remove snow or perform other incidental seasonal tasks • Wipe and clean tabletops, chairs, and equipment in food areas • Service, clean, and supply restrooms A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 92S, 92Y, LS, DC

Supervise and manage aircraft cleaning staff, schedule tasks, ensure quality and safety compliance, and coordinate cleaning operations to meet flight schedules. | Requires 2-3 years custodial/cleaning experience with at least 1 year supervisory role, preferably in aircraft or airport cleaning, strong leadership, communication skills, and knowledge of cleaning protocols and safety regulations. | The Aircraft Cleaning Supervisor oversees the cleaning and sanitization of aircraft interiors, ensuring that the cleaning team adheres to industry and company standards for hygiene, safety, and efficiency. The supervisor will be responsible for managing and coordinating cleaning staff, scheduling tasks, ensuring equipment readiness, and conducting inspections to maintain a high standard of cleanliness. This role requires strong leadership, attention to detail, and the ability to work in a fast-paced, time-sensitive environment. Pay: $17.00/hr The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data. 401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM ABM Employee Benefits | Staff & Management Key Responsibilities: Team Management: Supervise, train, and manage a team of aircraft cleaning personnel, including cleaners and leads. Schedule and assign daily tasks and shift duties based on flight schedules and team availability. Conduct team briefings to communicate expectations, cleaning procedures, and safety protocols. Ensure all team members comply with uniform standards, safety guidelines, and punctuality. Quality Assurance: Perform regular inspections of cleaned aircraft to ensure compliance with airline and company cleanliness standards. Address and rectify any deficiencies or areas that do not meet the required standards. Ensure that aircraft galleys, restrooms, passenger seating areas, windows, and other interior surfaces are cleaned to the highest standards. Coordinate with ground crew and other departments to ensure aircraft are prepared on time for departures. Operational Efficiency: Monitor and adjust cleaning schedules to align with flight arrivals and departures, ensuring that cleaning is completed within the allotted time frame. Oversee the usage of cleaning supplies and equipment, ensuring availability and functionality at all times. Work with procurement and management to ensure cleaning supplies, PPE, and equipment are adequately stocked and replenished as needed. Safety & Compliance: Ensure that all cleaning procedures comply with company standards, FAA regulations, OSHA guidelines, and any other applicable regulations. Implement disinfection protocols, especially for high-touch surfaces, ensuring a safe and sanitary environment for passengers and crew. Train staff on the safe handling of cleaning chemicals, waste disposal, and proper use of personal protective equipment (PPE). Communication & Coordination: Serve as the primary point of contact between the cleaning crew, aircraft maintenance, and airline operations staff regarding cleaning schedules and updates. Address urgent cleaning requests and adjust team schedules as necessary to accommodate changes in flight schedules. Report any issues or incidents (e.g., equipment malfunction, safety concerns) to the appropriate department. Documentation & Reporting: Maintain logs and records of cleaning activities, including any special cleaning requests or additional services performed. Prepare daily/weekly reports for management on staff performance, equipment needs, and overall operations. Conduct staff performance evaluations and provide feedback for improvement. Qualifications: Experience: Minimum of 2-3 years of experience in custodial or cleaning services, with at least 1 year in a supervisory role. Previous experience in aircraft or airport cleaning is highly preferred. Skills: Strong leadership and team management abilities. Excellent communication and interpersonal skills. Knowledge of cleaning protocols, equipment, and sanitation chemicals used in aircraft cleaning. Ability to work in a fast-paced, high-pressure environment and manage time-sensitive tasks efficiently. Basic computer skills for scheduling, reporting, and email communication. Physical Requirements: Ability to stand, walk, and move for extended periods of time. Capable of lifting and moving cleaning supplies and equipment, up to 50 pounds. Ability to work in confined spaces (inside aircraft) and at varying heights (e.g., boarding stairs, jet bridges). Working Hours: Full-time position with flexible hours, including nights, weekends, and holidays, based on flight schedules.

Supervise and manage aircraft cleaning staff, ensure cleaning quality and safety compliance, coordinate schedules with flight operations, and maintain cleaning supplies and equipment. | Requires 2-3 years custodial or cleaning experience with at least 1 year supervisory role, knowledge of cleaning protocols and chemicals, strong leadership, communication skills, and ability to work physically demanding shifts. | The Aircraft Cleaning Supervisor oversees the cleaning and sanitization of aircraft interiors, ensuring that the cleaning team adheres to industry and company standards for hygiene, safety, and efficiency. The supervisor will be responsible for managing and coordinating cleaning staff, scheduling tasks, ensuring equipment readiness, and conducting inspections to maintain a high standard of cleanliness. This role requires strong leadership, attention to detail, and the ability to work in a fast-paced, time-sensitive environment. 3rd Shift: 10:00pm - 6:30am Pay: $18.00/hr The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data. 401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM ABM Employee Benefits | Staff & Management Key Responsibilities: Team Management: Supervise, train, and manage a team of aircraft cleaning personnel, including cleaners and leads. Schedule and assign daily tasks and shift duties based on flight schedules and team availability. Conduct team briefings to communicate expectations, cleaning procedures, and safety protocols. Ensure all team members comply with uniform standards, safety guidelines, and punctuality. Quality Assurance: Perform regular inspections of cleaned aircraft to ensure compliance with airline and company cleanliness standards. Address and rectify any deficiencies or areas that do not meet the required standards. Ensure that aircraft galleys, restrooms, passenger seating areas, windows, and other interior surfaces are cleaned to the highest standards. Coordinate with ground crew and other departments to ensure aircraft are prepared on time for departures. Operational Efficiency: Monitor and adjust cleaning schedules to align with flight arrivals and departures, ensuring that cleaning is completed within the allotted time frame. Oversee the usage of cleaning supplies and equipment, ensuring availability and functionality at all times. Work with procurement and management to ensure cleaning supplies, PPE, and equipment are adequately stocked and replenished as needed. Safety & Compliance: Ensure that all cleaning procedures comply with company standards, FAA regulations, OSHA guidelines, and any other applicable regulations. Implement disinfection protocols, especially for high-touch surfaces, ensuring a safe and sanitary environment for passengers and crew. Train staff on the safe handling of cleaning chemicals, waste disposal, and proper use of personal protective equipment (PPE). Communication & Coordination: Serve as the primary point of contact between the cleaning crew, aircraft maintenance, and airline operations staff regarding cleaning schedules and updates. Address urgent cleaning requests and adjust team schedules as necessary to accommodate changes in flight schedules. Report any issues or incidents (e.g., equipment malfunction, safety concerns) to the appropriate department. Documentation & Reporting: Maintain logs and records of cleaning activities, including any special cleaning requests or additional services performed. Prepare daily/weekly reports for management on staff performance, equipment needs, and overall operations. Conduct staff performance evaluations and provide feedback for improvement. Qualifications: Experience: Minimum of 2-3 years of experience in custodial or cleaning services, with at least 1 year in a supervisory role. Previous experience in aircraft or airport cleaning is highly preferred. Skills: Strong leadership and team management abilities. Excellent communication and interpersonal skills. Knowledge of cleaning protocols, equipment, and sanitation chemicals used in aircraft cleaning. Ability to work in a fast-paced, high-pressure environment and manage time-sensitive tasks efficiently. Basic computer skills for scheduling, reporting, and email communication. Physical Requirements: Ability to stand, walk, and move for extended periods of time. Capable of lifting and moving cleaning supplies and equipment, up to 50 pounds. Ability to work in confined spaces (inside aircraft) and at varying heights (e.g., boarding stairs, jet bridges). Working Hours: Full-time position with flexible hours, including nights, weekends, and holidays, based on flight schedules.

Develop new commercial real estate and property management accounts through strategic sales planning, client prospecting, proposal creation, contract negotiation, and collaboration with operations teams. | Bachelor's degree or equivalent experience, 5+ years of service sales experience with cold calling and lead generation, strong proposal writing and presentation skills, proficiency in MS Office and Salesforce, and a hunter sales mentality. | This Senior Business Development Manager works to develop new and potential commercial real estate and property management accounts within a defined territory for Onsite Facility Services: Cleaning, Environmental, Parking, and Engineering. This experienced professional works with prospective clients to explore the strengths and weaknesses of their current facility services programs, creates and presents an effective sales and marketing strategy unique to that prospective client that includes one service or several bundled solutions. This position also partners with ABM operations in planning and executing superior results and owns the strategic selling process, communicates value, identifies and resolves client issues, and maintains strong client relationships while cross-selling eight comprehensive lines of facilities services. Essential Functions: Target, pursue, and execute short and long-term sales plans, maintain present sales, attract and connect with new prospects, create proposals, respond to RFPs, and facilitate and close new business. Own the information base on prospective clients within the territory. Prospect for new business by cold call activities, networking, and lead generation & qualification. Use ABM-branded marketing materials to create detailed, customized, innovative, and lively proposals. Research a customer's existing facility solutions and programs and schedule a bid walk of the facility with the prospect. Include operations teams in strategic & financial planning and execution. Schedule and manage bid walks for RFP’s received. Negotiate contracts, close the deal, and manage the transition to operations to ensure the proposal commitments are delivered. Position yourself within your territory as a leader in your field. Establish a diverse network of relationships that reflect the ABM Way. Include people of influence within our industry, key community partners, strategic partners, and prospective clients. Maintain database for the territory using Salesforce. Effectively manage the assigned budget. Support the company’s online and direct marketing campaigns. Monitor bid schedules and understand the competition in the marketplace fully. Assist in training in both formal and informal situations as needed. Develop a network of skilled and informed operators. Partner with them to ensure understanding of prospects, clients, and your sales territory. Assist the corporation with competitive intelligence. Required Qualifications: Education: Bachelor’s degree or equivalent experience. Experience: 5+ years of service sales experience, including finding, qualifying, and closing new business primarily through cold calls and self-generated leads. Experience with high volume Sales Quota's. Experience with and/or working knowledge of facility services, janitorial, commercial real estate, or other related field strongly desired. Strength in writing and presenting compelling, detailed, sales proposals. Experience pricing labor within proposals preferred. Other: Hunter sales mentality, goal driven and self-motivated. Demonstrated success in selling services or other intangible business offerings. Must be comfortable presenting complete solutions in groups settings. Track record of being organized, efficient, and able to manage a high number of prospects at different stages of the sales process. Collaborative with ability to work successfully with internal operations and sales support teams. Advanced computer skills in MS Office and Salesforce or another CRM. Self-disciplined, results driven, and accustomed to winning sales awards through consistent high performance. Proficiency in Microsoft Office Suite, Salesforce.com (or similar CRM). Benefit Information: Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Recruiting Flyer - Staff & Mgmt

Prospecting, developing, and maintaining client relationships to grow business in manufacturing and distribution sectors. | High school diploma required; 2+ years experience in selling services or intangible offerings, with strong cold calling and prospecting skills. | Job Summary The primary role of the Business Development Manager in the Manufacturing & Distribution industry vertical is to prospect for new clients/business by networking, cold calling, advertising or other means of generating interest from potential clients. They must then plan persuasive approaches and pitches that will convince potential clients to do business with ABM. They are also required to grow and retain existing accounts by presenting new solutions and services to clients. Business Development Managers work with mid and senior level management, marketing, and technical staff. Strategic planning is a key part of this job description, since it is the business manager’s responsibility to develop the pipeline of new business coming into ABM. This requires a thorough knowledge of the market, the solutions/services ABM can provide, and of ABM’s competitors. Essential Duties Proactively “hunt” for new business by cold call activities, networking, and lead generation & qualification. Prospect for potential new clients and turn this into increased business. Cold call as appropriate within your market or geographic area to ensure a robust pipeline of new opportunities. Meet potential clients by growing, maintaining, and leveraging your network. Understand customer’s needs and perform site surveys. Work with operations & sales support teams to develop proposals that meet the client’s needs, concerns, and objectives. Participate in pricing the solution/service. Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Maintain reporting of leads, in-progress active prospects and sales forecast in Salesforce. Forecast sales targets and ensure they are met. Track and record activity on accounts and help to close deals to meet these targets. Requirements High School Diploma or GED Required. Bachelor’s Degree – Business, Marketing, Sales, or related discipline preferred. Experienced with selling in the distribution vertical required 2+ years Demonstrated success in selling services or other intangible business offerings. Must be comfortable presenting complete solutions in groups settings. Experience selling facilities services within distribution companies within the manufacturing, pharmaceutical, sanitation, food & beverage, etc. Experience finding, qualifying, and closing new business primarily through cold calls and self-generated leads. Track record of being organized, efficient, and able to manage a high number of prospects at different stages of the sales process. Hunter sales mentality, goal driven and self-motivated. Collaborative with ability to work successfully with internal operations and sales support teams. Advanced computer skills in MS Office. Experience with Salesforce or another CRM desirable. Self-disciplined, results driven, and accustomed to winning sales awards through consistent high performance. A valid driver's license is required. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Recruiting Flyer - Staff & Mgmt

Perform cleaning and upkeep of assigned areas including furniture, floors, windows, and restrooms while following safety and quality standards. | Must be 18+, no prior experience or education required, with preferred customer service or similar cleaning experience. | Job Summary Details: The Cleaner provides the cleaning and upkeep of an assigned area. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) Basic Qualifications: • Must be 18 years of age or older • No experience required and on the job training provided • No high school diploma, GED or college degree required Preferred Qualifications: • Customer service experience • 1 year of similar work experience Responsibilities: • Clean and maintain buildings/facilities • Follows procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures • Notify Manager concerning the need for minor or major repairs or additions to building operating systems • Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. • Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities • Clean and dust furniture, fixtures, floors, ceilings, walls, machines, and equipment • Move cabinets, boxes, furniture, crates and equipment to clean areas, either manually or by using hand trucks • Clean interior partition glass, windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees • Wash and replace blinds • Gather and empty trash • Sweep walks, rake leaves, cut grass, remove snow or perform other incidental seasonal tasks • Wipe and clean tabletops, chairs, and equipment in food areas • Service, clean, and supply restrooms A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 92S, 92Y, LS, DC

Develop and expand client relationships within strategic accounts, driving sales growth and cross-selling services across multiple industries. | Extensive sales experience in facility service engineering or related fields, with a proven track record of managing top-tier clients and engaging at senior levels, including C-suite. | The Director of Sales, Strategic Accounts is responsible to identify and sell ABM’s services to new business prospects, along with expansion of assigned clients. This professional will report to the Vice President, Strategic Accounts & Enterprise Solutions and will be responsible for organic growth, client portfolio expansion, lead retention efforts and drive cross sales of all ABM product lines within assigned accounts. The core focus of the role is to develop sales and client relationships across ABM’s strategic account portfolio spanning ABM’s suite of hard, soft and specialty services such as building engineering, technical services, janitorial, electrification and other associated services. The Director of Sales, Strategic Accounts, in partnership with the field sales organization, will work to achieve organic sales quotas. Organic sales are defined as meaning establishing and closing new business Benefit Information: Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Recruiting Flyer - Staff & Mgmt Responsibilities: Sales Methodology: Applying a need-based sales using a “Challenger” methodology to achieve goals and position for long-term results, by selling consultatively, building trust, identifying and developing leads, setting appointments, conducting account research, leading sales calls, and creating relationships within a “Trusted Advisor” approach that leads to new business opportunities for the company. Business & Industry Knowledge: Gathering, analyzing, and applying business and industry knowledge, through knowing the Facility Service industry and specific dynamics of the designated vertical markets and client industries, understanding human capital, and using economic and financial data to understand client's business (i.e. The Challenger Method). Company & Solution Knowledge: Understand ABM and its people, processes, and solutions, through knowing the company and exemplifying our vision and values, describing our services and solutions, and optimizing our resources and technology Individual Effectiveness: Drive business results by leveraging and expanding personal capabilities and qualities, including initiative, decision making, planning, and resilience. This role requires a self-starter with strong determination to achieve assigned financial results. Relationship Building: Build relationships both internally and externally for the purpose of fostering collaboration across a matrixed organization. Compliance: Adhering to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. Leadership: Displaying exemplary leadership skills by adhering to the highest ethical conduct and company policies. Leading the pursuit teams to meet and exceed sales quotas for ABM’s various service businesses Relationships and Roles: Internal / External cooperation & cross team collaboration Role requires a strategic thinker with the ability to identify a client’s long term business objectives and create a journey aligning ABM’s products to the client’s desired outcomes. This is not a transactional role. Meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes. The selected individual must be a self-starter with a innate focus on achieving assigned goals. Sets examples for others in areas of personal character, commitment, organizational and selling skills, and work habits Conducts regular conference calls to coordinate, collaborate, and facilitate with ABM field teams on pending opportunities. Maintains contact with all clients sold and assigned in order to maintain relationships and to ensure high levels of client satisfaction Demonstrates ability to interact and cooperate with all company employees Key Relationships Customers, Account Executives, Regional Director of Sales, Senior Vice Presidents of Sales, Branch Managers, District Managers, Regional Managers, Senior Vice Presidents. Job Specifications/Experience: 7+ years of experience in sales (specifically focused in Facility Service Engineering Maintenance sales), business development, sales management or roles where organic sales growth was at least 60% of the responsibility Experience in overseeing client relationships for top tier / Fortune 250 customers (US and multi-national) Experience with enterprise software,sales CRM (i.e. Salesforce), within large, complex and matrixed organizations. Extensive experience in all aspects of Customer Relationship Management. Strong understanding of customer/market dynamics and requirements. Ability to engage clients at a senior level. Previous experience engaging with the C Suite is highly desirable. Ability to travel 50% Quotas--assigned at discretion of company Bachelor degree is strongly preferred