ABM Industries

Oversee operational financial performance, develop cost control measures, and lead safety and quality initiatives. | Requires 5+ years HVAC management experience, strong leadership, HVAC system knowledge, and proficiency in MS Office. | The HVAC Area Operations Manager, reporting to the Area General Manager, is responsible for financial operational support, including budgets, forecasts, reports, and cash management. This position may grow to include additional business functions such as overseeing regional dispatch team, estimators, and coordinators, as well as perform moderate accounting activities associated with maintaining operational financial reporting. Works under general supervision following clearly defined procedures and policies. POSITION SUMMARY The Area Operations Manager, reporting to the Area General Manager, is responsible for the financial delivery of operational budgets, forecasts, reports, and cash management. This position includes oversight of key operational roles including Service Manager(s), Project Manager(s), and Project Estimator(s). Works under general supervision following clearly defined procedures and policies. ESSENTIAL DUTIES AND RESPONSIBILITIES • Responsible for the operational financial performance of the area. • Develop and implement cost control measures and service standards to ensure compliance with contract requirements. • Effectively apply and support consistent use of policies, procedures, programs, and systems. • Responsible for the financial delivery of operational budgets, forecasts, reports, cash management. • To ensure business goals are met, analyze operational reports, focus on key metrics, and use data to drive informed decisions and improvement. • Oversee safety, inspections, quality control measures, and inventory control of equipment and supplies for the area. • Effectively direct work assignments, evaluating employee performance, conduct problem resolution, and disciplining employees ensuring discipline and termination practices are fair and consistent. • Assist with implementation of operational improvements to increase margin growth. • Assist in driving area sales by operationally supporting sales efforts with the sales team and estimators. • Collaborate with Area Operations Support Manager to identify areas for improvement and implement changes for a better client experience through timely and clear communication. • Develop, evaluate, and analyze key operational performance metrics based on company goals and expectations. • Provide support for special projects as assigned by Area General Manager. MINIMUM JOB REQUIREMENTS The Area Operations Manager should possess the following skills, characteristics, and abilities: • Excellent customer service and sales skills. • Five (5) years HVAC management related experience or an equivalent combination of education and experience. • Bachelor’s Degree strongly preferred. • Exhibit in-depth knowledge and understanding of HVAC and refrigeration systems. • Ability to work across multiple business units and support other divisions of the company. • Excellent leadership skills to enhance team productivity and standards of work produced. • Excellent verbal and written communication skills and strong conflict management skills. • Detail oriented and highly organized with the ability to handle multiple tasks and assignments. • Good computer skills with proficiency in common office applications such as MS Word, Excel, Outlook, and general software navigation. • Possess a strong personal desire for improvement and the desire to motivate employees to do the same. • Valid driver’s license with a clean driving record and background. • Ability and willingness to work a non-standard schedule including nights, weekends and holidays as required. • May require up to 50% travel. About Us ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.

Develop and execute sales strategies to grow ABM Performance Solutions' client base and revenue, focusing on existing and new clients, and collaborating with internal teams. | Requires 10+ years of sales experience, familiarity with enterprise software solutions, and ability to engage at a senior level with clients. | ABM Performance Solutions (APS) is ABM’s self-delivered operational platform which incorporates all of ABM’s offerings into one consolidated service model. Specifically, APS is our multi-service performance model structured to maintain the built environment with self-delivered services including cleaning, energy, sustainability, safety, resiliency, power, mechanical, electrical, EV-charging, parking, and operating engineers. Governed by a single contract, APS helps our clients improve operations, drive outcomes, and enhance resiliency and reliability of their facilities while allowing them to better focus on their core business. The National Account Manager, APS, for ABM Performance Solutions is responsible for developing a pipeline of APS opportunities (New and Existing Client Expansion) and converting those opportunities into new business for ABM in line with assigned sales quota. The National Account Manager, APS is responsible for partnering with Industry Group Operations and Sales resources to identify, qualify and sell the ABM Performance Solutions product to existing and new clients. This professional will report to the Vice President Sales, APS and will be responsible for Organic Growth, Client Expansion, and key Retention efforts for APS business. The National Account Manager, APS executes sales processes in alignment with the IGs ensuring that clients outcomes are achieved, client/occupant/employee/passenger/student experience is positive, ABM financial objectives are met, and sales opportunities are supported. The Sales Director for APS is responsible for meeting the defined sales quota as established by the VPS for APS, working in partnership with the IG’s. The National Account Manager, APS will drive conversion of assigned ABM accounts to APS and all other assigned APS pursuits. The successful individual functions as the subject matter expert for APS for each pursuit and ensures APS sales process adherence from Qualification, Solutioning and Ops Mobilization for each individual pursuit. Pay: $130,000 - $185,000 + bonus The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management • Develop a pipeline of high potential APS opportunities working closely with Industry Group Operations and Sales teams to achieve annual sales goals and position for long-term results, by selling consultatively, building trust, identifying and developing leads, setting appointments, conducting account research, leading sales calls, and creating relationships within a “Trusted Advisor” approach that leads to new business opportunities for the company. • Understand ABM and its people, processes, and solutions, through knowing the company and exemplifying our vision and values, describing our services and solutions, and optimizing our resources and technology • Drive business results by leveraging personal capabilities and qualities, including initiative, decision making, planning, and resilience. • Build relationships internally for the purpose of fostering collaboration across a complex matrix organization to drive better sales outcomes • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. • Adherence to ABM’s Core Values of Respect, Integrity, Collaboration, Innovation, Excellence and Trust. • Adopt and execute the processes established by the APS Platform Team for each pursuit, understanding the different nuances of each IG. • Strong financial acumen with the ability to understand a P&L statement and identify opportunities for margin improvement in each pursuit. • Ability to develop an internal network (with Functional Groups) and external network (perspective clients, industry, etc.). • Proactively identify potential risks on assigned opportunities and communicate to leadership for decision or agree mitigation plan • Take a leading role in all assigned business development opportunities, including pricing, presentations, and client engagements. • Use of Salesforce.com and established sales processes across all opportunities. • Help to drive a culture of safety by incorporating EHS expertise and solutions into proposal responses and leading with safety in client meetings (Moment for Safety) • Lead multiple pursuits simultaneously. • Special projects and other duties as assigned. Relationships and Roles: • Internal / External Cooperation • * APS Platform Team • Function as key sales business partner and subject matter expert representing the Platform Team on assigned pursuits. • ABM IG Sales/Operations (Internal) • Support each pursuit and drive standard APS sales process • IG Clients (External) • Function as Client Advocate, Key Representative and SME from ABM for APS Client ensure excellence at the point of proposal development and ensure we meet client expectations on all assigned pursuits • Other Key Relationships (Internal) • ABM Industry Group (IG) Leaders, IG Senior Vice Presidents, IG Vice Presidents, Branch Managers, District Managers, Sales and Marketing, Strategic Account Management, Corporate Support Leaders, Directors and Vice Presidents, Finance, Legal, Human Resources • Accountability & Partners • * IG Leaders, APS Platform Team. IG colleagues and business partners, Client Experience & Operations Support Team, and Clients, ABM Technical Solutions Job Qualifications and Desired Attributes: • Bachelor’s degree preferably in Engineering or Facilities related curriculum, and/or equivalent work experience. • 10+ years of experience in sales (IFM) • Experience engaging in client relationships for top tier (US and/or multi-national) corporations or institutions. • Familiarity and experience with enterprise software solutions related to operating the built environment such as Salesforce.com, CMMS, BAS, BMS, WOM, and IWMS • Familiarity with emerging technologies such as IoT, VR, AI and Smart Buildings • Experience in tracking growth activity in a robust CRM System (i.e.: salesforce.com, Microsoft dynamics, etc.) • Strong understanding of client/market dynamics and requirements • Ability to engage clients at a senior level and lead/support client business reviews, client presentations and client retention initiatives • Ability to build relationships with key stakeholders to ensure high levels of satisfaction and lay the foundation for continued growth and partnership. • Demonstrate a professional and adaptable demeanor with internal and external clients • Exercise a high degree of professionalism and self-motivation using personal initiative to identify and recommend best practices. • Excellent verbal, written communication skills, and interpersonal skills with the ability to engage at all levels of the organization • Ability to maintain confidential and sensitive information. • Exhibit high energy level, and demonstrate ability to work as a valuable contributor to the team as well as be a highly motivated candidate with the ability to work independently in a highly fluid and collaborative environment • Must understand accounts receivable processes, profit and loss (P&L) statements, and general knowledge of financial performance to achieve positive value for ABM and our stockholders • Must be able to work with Microsoft suite of products such as PowerPoint, PBI, Excel, Outlook, Word, Teams, and OneNote • First year sales quota is approximately $10m in annualized revenue. Second year advances to approximately $15m in annualized revenue. Quota’s assigned at discretion of company. About Us ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.

Develop and execute sales plans to acquire new commercial and industrial facility services clients, manage proposals and contracts, and maintain strong client relationships. | Bachelor’s degree, 2+ years of service sales experience with cold calling and lead generation, knowledge of facility services preferred, strong proposal writing and presentation skills, proficiency in MS Office and Salesforce. | This Business Development Manager works to develop new and potential commercial and industrial accounts within a defined territory for Onsite Facility Services: Cleaning, Environmental, Parking, and Engineering. This experienced professional works with prospective clients to explore the strengths and weaknesses of their current facility services programs creates and presents an effective sales and marketing strategy unique to that prospective client that includes one service or several bundled solutions. This position also partners with ABM operations in planning and executing superior results, owns the strategic selling process, communicates value, identifies, and resolves client issues, and maintains strong client relationships while cross-selling eight comprehensive lines of facilities services. Pay: $49,000 - $70,000 The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management Essential Functions: • Develop and execute short and long-term sales plans, maintain present sales, attract, and connect with new prospects, create proposals, respond to RFPs, and facilitate and close new business. • Own the information base on prospective clients within the territory. • Prospect for new business by cold call activities, networking, and lead generation & qualification. • Use ABM-branded marketing materials to create detailed, customized, innovative, and lively proposals. • Research a customer's existing facility solutions and programs and schedule a bid walk of the facility with the prospect. • Include operations teams in strategic & financial planning and execution. • Negotiate contracts, close the deal, and manage the transition to operations to ensure the proposal commitments are delivered. • Position yourself within your territory as a leader in your field. Establish a diverse network of relationships that reflect the ABM Way. Include people of influence within our industry, key community partners, strategic partners, and prospective clients. • Maintain database for the territory using Salesforce. • Effectively manage the assigned budget. • Support the company’s online and direct marketing campaigns. • Monitor bid schedules and understand the competition in the marketplace fully. • Assist in training in both formal and informal situations as needed. • Develop a network of skilled and informed operators. Partner with them to ensure understanding of prospects, clients, and your sales territory. • Assist the corporation with competitive intelligence. Required Qualifications: Education: • Bachelor’s degree or equivalent experience. Experience: • 2+ years of service sales experience, including finding, qualifying, and closing new business primarily through cold calls and self-generated leads. • Experience with and/or working knowledge of facility services, janitorial, commercial real estate, property management companies, or another related field strongly desired. • Strength in writing and presenting compelling, detailed, sales proposals. • Experience pricing labor within proposals preferred. Other: • Hunter sales mentality, goal driven and self-motivated. • Demonstrated success in selling services or other intangible business offerings. • Must be comfortable presenting complete solutions in groups settings. • Track record of being organized, efficient, and able to manage a high number of prospects at different stages of the sales process. • Collaborative with ability to work successfully with internal operations and sales support teams. • Advanced computer skills in MS Office and Salesforce or another CRM. • Self-disciplined, results driven, and accustomed to winning sales awards through consistent high performance. • Proficiency in Microsoft Office Suite, Salesforce.com (or similar CRM). About Us ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.

Oversee janitorial projects, manage staff and client relations, ensure quality and safety compliance, handle scheduling and budgeting, and implement continuous improvements. | 3-5 years janitorial or related project management experience, strong leadership and communication skills, bilingual Spanish/English proficiency, and proficiency with Microsoft Office. | We are seeking a detail-oriented and organized Bilingual Janitorial Project Manager to oversee and manage janitorial services for various client sites. The ideal candidate will be responsible for ensuring that all cleaning operations are performed efficiently, meet client expectations, and adhere to company standards. This role requires strong leadership, excellent communication skills, and a thorough understanding of janitorial practices. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management Shift: 6 pm – 2:30 am Monday – Friday Key Responsibilities: • Project Management: Oversee the planning, execution, and completion of janitorial projects across assigned client sites, ensuring that all tasks are completed on time and within budget. • Team Supervision: Manage and lead a team of janitorial staff, providing direction, training, and support to ensure high-quality work and adherence to safety protocols. • Client Relations: Act as the main point of contact for clients, addressing their concerns, ensuring satisfaction, and maintaining strong relationships. Conduct regular meetings with clients to discuss project progress and performance. • Scheduling and Staffing: Coordinate staff schedules to ensure adequate coverages for all shifts and projects. Handle any staffing challenges, such as absences or emergencies, to maintain service continuity. • Quality Control: Implement and monitor quality control procedures to maintain high standards of cleanliness and sanitation. Conduct regular inspections to ensure that all work meets client specifications and company standards. • Safety Compliance: Ensure that all janitorial activities comply with safety regulations and company policies. Promote a safe working environment and address any safety concerns promptly. • Supply and Equipment Management: Oversee the procurement, inventory, and maintenance of cleaning supplies and equipment. Ensure that all materials are available and in good working condition for the staff. • Problem-Solving: Address any issues that arise during the course of a project, such as equipment failures or client complaints, and implement effective solutions to resolve them quickly. • Reporting: Prepare and submit reports on project status, staff performance, and any issues encountered. Provide data-driven insights to management to support continuous improvement. • Cost Management: Monitor project budgets, control costs, and identify opportunities for cost savings without compromising service quality. • Continuous Improvement: Stay updated on industry trends and best practices in janitorial services. Implement process improvements to enhance the efficiency and effectiveness of operations. Qualifications: • Education: High school diploma or equivalent required; a bachelor’s degree in business management, facilities management, or a related field is preferred. • Experience: Minimum of 3-5 years of experience in janitorial management or a related field, with experience in project management or supervisory roles. Experience managing multiple sites or large-scale projects is an asset. Experience working with union employees highly preferred. • Leadership: Strong leadership and team management skills, with the ability to motivate and guide a diverse team. • Communication: Excellent verbal and written communication skills, with the ability to interact effectively with clients, staff, and senior management. • Problem-Solving: Strong analytical and problem-solving skills, with the ability to make quick, informed decisions in a fast-paced environment. • Organizational Skills: Exceptional organizational skills, with the ability to manage multiple projects and priorities simultaneously. • Technical Skills: Proficiency in Microsoft Office Suite and familiarity with janitorial equipment and products. • Attention to Detail: High level of attention to detail, ensuring that all tasks are completed to the highest standards. • Physical Requirements: Ability to perform physical tasks as needed, including walking, standing, and lifting supplies or equipment. • Languages: Spanish / English reading/writing/comprehension required. About Us ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.